Motorola Mobility Complaints & Reviews

I gave my motog2 smartphone to get repaired on 28th sep 2015. It had a problem related loud speaker.But It's more tham 38days and still they haven't repaired the phone even they say that the display has the problem. I raised complaint to customer care more than 5 times but nothing has happened.Still the phone is in service center in pune city. Address of service center-"B2X service center, narayanpeth pune, first floor, garud apartment...

We bought a Moto G 3rd Gen phone through Flipkart in the month of Aug 2015. Phone was accidently dropped and display was brokeon 30 Aug 2015. I called up B2X Authorized Service centre Kandanchavadi on 31st Aug 2015. They were not ready to take a complaint (or prepare a job sheet) due to lack of spare parts. I raised complaint with Moto Support on 4th Sep (Complaint #[protected]. Further to which B2X agreed to prepare a Job sheet and accept...

Dear Motorol a &Google Team We are having MOTO-G Mobile with Android Version 4.4.4, Facing lot of problem with Mobile DATA Drain. Tryd all possible solutions in net. Bt no improvements. (Same 4.4.4 version is running good with our other company mobiles.) What hell happening with your product, When not able to give good tested product to customers means why you people manufacturing the product. The Persons who are in Key Positions in...

I have raised this concern to Motorola on 30th Sep, and Motorola is responding back on 5th Oct that too after following up 3 times, don't you (Motorola) think that any escalations should be attended within 4-5 hrs or max within a day? Kindly improve your service system. I am really not satisfied with the customer support from Motorola and the ridiculous work by Laxmi Nagar service center, I have called 84 times from past 12 days to...

Moto e2 i just bought on 7 may this year from that time till last moth there were several issue is regarding the software. Service centre always says there is software problem. When we asked to resolve the problem they told us "need to replace the motherboard" from 17 sep till today. They did not done anything and said "now the factory did not make the motherboard. So it cannot be repaired." its still in warenty...

Dear Sir
I bought the Motorola Moto E (2nd Gen) from Flipkart on[protected] IMEI no [protected] Invoice no. #DEL[protected] . Now its not working properly.
1.Your Order ID: OD[protected]
2. Registered e-mail ID:[protected]@gmail.com

I even got it checked from the authorized Service Center in Delhi West Janakpuri 4- 5 times. They kept the phone with them for a week and returned me but still I...

Hello, I am Shashank Chhajed from Nashik city. I bought Moto X Play recently on last Monday that was on 28th Sept. 2015. I had the sim issue in it. The first sim slot seemed to work well, but not the sim slot 2. At first I thought it was the sim card problem, then I bought a new nano sim card which came by today on 5th Oct. 2015 and I tried putting it in sim slot 2, still it didn't detect the sim. When I put it in sim slot 1 it works well,...

My client had purchased MOTO G2 on 1/01/2015. The handset provided has already gone twice for servicing, this shows how good your product is. When your product is given at the service centre located at B2X the customer care complaint, Mumbai-Borivali, It remains with them for a couple of months and then too the problem is not resolved. They take their own sweet time and cause immense trouble to the customer. Their is no revert from the headquarter...

I have purchased a moto g3 in August but it stop working on 28 Aug, than I submitted it to b2x service center for repair they give time 12 September to repair and return to me but till date it not been repair and also b2x said on 1st Oct that part has not come so it will take another 10 days. I m very much upset bcoz they give me 4 time. Firstly 12 September than 16 than another 10 days and also I have approached Motorola customer care. There...

I purchased Moto G3 on dated 10.08.2015. The phone went off on dt 22.09.2015. Your service center at Jamshedpur handles many companies at the same time. Your service center has kept the phone since 28.09.2015, 12:00. The person at the counter said me that it will take 15-20 days. To me, it is not covincing. I dont think them to have expertise on moto g. Kindly do the needful to expedite and hand over me the phone in good condition. Thank...

I have purchased moto g2 from Flipkart 11months ago, within warranty period. All of a sudden while watching videos it got stuck 16 days ago, I waited for few min and then switched off the cell after that, it was not switched on. Then I contacted Motorola Call Center for help. When I narrated the whole incident, they informed me to either auto start or hand over the cell to Service Center. As per their advise, I have taken that to Service...

Sir, i am to inform you that i had purchased a moto-g-2 on 8th october 2014 . But unfortunately my mobile automatically switched off and generated excess heat on 17th september 2015. Immediately i rushed to the c care center and handed over the mobile with job no 5052 dated 18/09/2015.The mobile covers it warranty period. After 15 days i have not yet received my mobile . I contacted several time but response is very poor . So look in to...

Hello sir/madam, my name is sumit namdev, and my complaint is against the motorola service centre- b2x indore . i submitted my mobile IMEI [protected] on 7sept2015 . but still its not being corrected also they are not responding my calls jobsheet number : AMSIND001231 mobile submiited on: 7th-sept-2015 Requirnment: repair the mobile ASAP...

Hi, I have provided my phone to Motorola Service Center BELL N TELL TELESERVICES located in Mulund on 12th Sept due to Software and Touch screen issue and they had promise to provide mobile within 15 days. But still I have not received my phone as they are saying Part is not available. Could you please help me on the same. I am just fed up with this service. I have also registered complain in Motorola, Complain no[protected]. They confirmed...

There is a physical damage to mobile screen because of our mistake. I submitted the mobile in DADAR for the 1st time in 1st week of July and I got no response and was handed over my phone is damaged condition only on 3rd August. I then called back my mobile. I again submitted my mobile on 20th August in Ahmedabad and still I am without my phone. I have complain to be filed with MOTOROLA INDIA. Its like 3 months and the phone is un-repaired....

Dear sir, My Name : Alok Mahasethl Mobile No : [protected] i bought Moto G (2nd) Gen Moblile From Flipkart Buy Date : 06/10/2014 Model Number: Moto G (2nd Gen) IMEI NO : [protected] VAT/TIN: [protected] After Some time there are some problem in mobile like Screen touch, key is not working, speaker problem and softwares so i have got to service center. Service Center Name & Address : Technocare Solutions Pvt. Ltd.E-26,...

Buy motorola Moto G(3rd Gen)XT1550 LTE-16GB BLACK, IMEI NO-[protected] on 2nd Aug'15 through Flipkart, but received in hand 11th Aug'15.Due to excessive heating when I contacted to flipkart by mail for returning the device, simply without any solution they rejected my returning process 4times and finally 30days later they informed me go to the service center.Now service center dalayed the repair process I don't know why?Several times...

I have submitted my mobile on 5th September 2015 to Borivali B2x service center. They asked me to submit headset and wait for week. After a week since I received no response from their side, I mailed to email ID given me on their job number and asked for status. On my surprise, that mail Id was not worked and email got bounced. I called customer care center and asked the status. they said phone is not arrived and will take more...

Phone Model: Moto G 1st Generation XT1033 Warranty Status: Out of Warranty My phone screen got damaged and hence I went to an authorized Motorola Service Centre for repair of the same. At that point of time I was able to receive calls in my house where the signal strength is generally around 70-80 dBm(I got to know about this later using my friends Moto G), despite the completely damaged screen(using headset having call receive button). Location...

I want to complaint against Motorola service center situated in Ludhiana near to bhai wala chowk, Surya Arcade building. I approached them as I found excessive battery drainage and heat up problem in my Moto E 2nd gen. handset. I deposited my handset with Work Order No: "WO LZT/MG/15/01104". After the 3-4 days I got an SMS stating: "For WO LZT/MG/15/01104 repair is completed. You are requested to collect the device from the service center...