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Motorola Mobility Complaints & Reviews

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Last updated Apr 24, 2024
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Motorola Mobility reviews & complaints page 56

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M
manoj Kumar26
from New Delhi, Delhi
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Delay in Servicing

Address:New Delhi, Delhi

Hi, I have moto g 2nd gen on 16th Sep'15 i was in a call and my mobile got switch off i tried multipel time to on the phone but nothing happed then next day i vist the service center (B2X Laxmi Nagar) they said they will call me ones issue get resolve i visite last suturday in the cervice center they said that they are not recieving any product from the Motorola form last 12 to 15 days means they already have a back lock of so manny customer...
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Raj Ballbh Prasad
from Pupri, Bihar
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Product use Duplicate

Address:Pune, Maharashtra

Dear Sir, I am purchase ur mobile 17th march 2015 Hardware issue found. Then mobile replace by flipkart after that 24th april issue new mobile phone by flipkart. then new issue found i was submit mobile in ur service center 9 July 2015 Job id No AMSPUN003228 then 2nd time I was submit mobile ur service Center 24th Sept Job id No. AMSPUE000707. I raise Complaint in by ur Customer Representative My Complaint No is[protected] but no action...
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S
sirisha mamidi
from Coimbatore, Tamil Nadu
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Moto E - charging port not working

Address:Hyderabad, Andhra Pradesh

I bought moto e 2 nd generation mobile 2 months back. It was working good till last week. Currently from last week mobile charging is not working. Actually, there was no external damage occured to the phone. I have taken it to the service center near secunderbad, Sri sai communication, suggested by Motorola service person from Chat live. He asked me to pay 250/- rupees to provide the estimation price to fix the issue. And asked to keep the...
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Yashodeep Yadav
from Delhi, Delhi
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After repair, phone mic not working, and screen is popping out

I got my phone back from repair on 09-Sep-2015, But it still getting problem, Mic is not working properly, call drop is there, screen is not properly fitted by company service station. Such a shame to Moto for degrading their brand value by providing such a bad experience to the customers and by such a bad hardware. So finally i want my money back, kindly resolve the same ASAP. Regards Yashodeep Yadav +91-[protected]...
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priyanka.kokalla
from Delhi, Delhi
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Moto g3 problem

Website:motorola

I bought a new mobile of moto G3 exactly 28 days back and i am having problem with that its getting heated very frequenty if i keep mobile for charging also its is getting heated within shorttime like 1/2 an hour . It is structed most of the times without doing anything .Please do something....
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ashish.405
from delhi, Delhi
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Pathetic product

Address:New Delhi, Delhi

Hi Sir/ MAM. my name is ashish ranjan. 5 Months before i purchased a mobile MOTO G2 through online (FLIPKART.COM). After 2 months i Faced so many problems in my mobile its getting hang, overheating, resolution of camera is decreasing day by day, audio problem, audio jack is not working fine, sometimes not able to pick up calls, sometimes no voice on calls, maximum time network error problem, battery draining very fastly. as per product...
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U Rajesh
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Moto x play 32gb

My moto x play 32gb mobile display glass cracked...just 4 days ago delivered my mobile delivered date[protected] . places replace my mobile. just skid on my bed...total damage display glass.. Please help me ...I am not satisfied this product....
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R
richashray
from Noida, Uttar Pradesh
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Request to block the imei number denied

On 5 september 2015, I lost my moto G2(IMEI number: [protected]). I immediately contacted motorola to track and block the device. Reference Number:[protected] Firstly they refused to track and they did not block my device through IMEI number. If anybody someone does something illegal with this device, then I'll be in trouble. Request you to please help as soon as possible....
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Address:Mumbai City, Maharashtra

Bought a moto 6 2nd gen phone in jan 2015 and encountered a speaker issue in aug 2015 (caller/receiver could only converse if speakers were on). On 19th aug submitted the phone along with bill (as under warranty) to newtech solutions at vashi. (order no. Vzi/mg/151/01216)was told that it would take a week's time at least to have the same repaired. Made calls and also sent smses regarding status after the wait period. Was misguided that the...
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C
chinkal chaplot
from Mumbai, Maharashtra
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No clear response from motorolla service center boriwali(w) mumbai

Address:Mumbai City, Maharashtra
Website:MOTOROLLASOLUTION.COM

Sir/mam, i had purchase moto g2 10/10/2014. now my mobile is under warranty and my mobile is not getting charge so i visited the service center and submitted my mobile in borivalli branch (w) mumbai . even after i collect my cell i had same issue as before .so i had given my cell once again so please do the needfull and i request you to solve my problem as soon as possible so i can work on my things. and even after if it is not possible...
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B
bhargamit
from Nagpur, Maharashtra
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Motorola 2nd generation - Motherboard gone

Address:Chandigarh, Chandigarh

Dear Motorola Team, Date Of Incident :- 6 th Aug 2015 No:- [protected] Complaint :- Mototola 2 Nd generation purchased on 6 th June Details :- The phone get heated up to the extend that it was about to blast and then it got fully dead Phone could have blasted and could have take life of somebody . It's really a mmetr of concern Purchased from:- Flipkart .com I am very sure that I am writing to "deaf ear company " which...
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A
anu30
from Lucknow, Uttar Pradesh
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Defective cellphone

Address:Lucknow, Uttar Pradesh

I ordered a motorola e2 4g cell phone via flipkart and received the order on 27th july 2015. the cell phone worked properly for 1 month and then it got dead on 11th aug 2015. i gave it in service center on 12th aug but haven't received it till date. whenever i try to contact your service center, they give me the excuse that the parts are not available. they told me that my motherboard and display will be changed. your company thinks that...
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A
ashish21
from Mumbai, Maharashtra
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Moto E motherboard failure in 1 year

Address:Pune, Maharashtra

Dear Motorola, I purchased Moto E [IMEI/Serial No: [protected]] on[protected]. It was restarting itself in every few hours and around Sept 1 it just stopped identifying the sim card and wifi. We gave it for repair but they came back saying it requires a motherboard change which comes nearly 70% cost of the original phone. In just one year the phone has become useless and that too without our fault. Can you please help in...
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S
shivsin09
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Cheating and making fool

Address:Gurgaon, Haryana
Website:www.motorola.in

I have given my moto g 2nd gen to motorola service center(satyam
communication sector 18 Noida, U.P)
On 22-august-2015
Its been a month I didn't get my phone
They guys are doing nothing they are only saying from one month That your
one part is not delivered by motorola and after 3 weeks I file a complaint in motorola customer care they are saying that we will deliever your part and also giving me fake...
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Anup Natu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Handset not yet repaired

Address:Thane, Maharashtra
Website:www.motorola.in

I have given my handset (In Warranty) for display repairing on 14th Sept. 2014 in authorized Motorola Service Center. As per they had told me that it will take 10 days to get the handset, it is not yet repaired by them. I called them 3 times to repair & deliver my handset as soon as possible as I am facing many problems without my handset. They are not taking my request seriously and always avoiding my concern. Sir/Madam, I kindly request...
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Ritesh Kansal
from Gurgaon, Haryana
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Nexus 6

Address:New Delhi, Delhi
Website:Flipkart.com

I purchase my nexus 6 from flipkart from on 28 jan 2015. for first 3 months the phone is working good but after the phone is giving problem like it gets switched off anytime in between work or in between any call, the phone gets heat up too much and too quickly, sometimes after connecting charger it doesnt charge but it always show th charging sign but didnt charge even a single percent. sometimes it also gets hanged up. i want my phone tonget...
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S
soura98
from Surat, Gujarat
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Not Receiving The Call

Address:Surat, Gujarat
Website:motorola.in

I Have Been Calling Motorola Service Station Since Long Time But NO Buddy Is Receiving The Call.After that You Make Second Call The It Is Busy They Keep The No. In blacklist.IHave Tried 2-3 No. After One Call As Many Time You Call the It Is Unavaiable.-Tel:[protected] Surat Service Station EARTH ENTERPRISES 204-205, JAY ARCADE, NEAR RUSTAMPURA POST OFFICE, RUSTAMPURA MAIN ROAD, SURAT-395002 Email:b2x.[protected]@theservicesolutions.com Email...
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A
asamitsoni47
from Yamunanagar, Haryana
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Pathetic after sale service and complaint handling mechanism

Address:Gurgaon, Haryana
Website:www.motorola.in

I purchased Moto G 2nd n last year from flipkart. After few months, i started facing problems related to charging. After another a month, the screen stopped responding and everytime a call comes, screen automatically shuts down and a black out. I went to the service centre in Ambala (Nanak Telecom) to which they kept the phone for approx a month and then gave me back after resolving the issue. To my surprise, it again started with the same...
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Shahid Sabadia
from Mumbai, Maharashtra
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Customer service

Address:Mumbai City, Maharashtra
Website:www.motorola.in/

I just dropped my Moto X2 from 2 feet height and my gorilla glass cracked and I cannot believe it, it just cracked. I reached the service center in borivali mumbai on 25-Aug-2015 and they said you had to wait minimum 21 days as parts are not available. So I got my job sheet generated and I said to call me once parts is available and they agreed.

I called the Motorola Customer care and they told they'll arrange for parts...
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padma.b
from Delhi, Delhi
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Moto E phone

Address:Gurgaon, Haryana
Website:www.motorola.in

I bought moto E phone from Flipkart last year around this time, since then i had so many problems. Once display screen was lost as phone fell down from my hands in very small distance, it costed 2000 rs to get it set and now screen belt is lost .I want it to be repaired by company itself. This is way too much as used period of time is less and problems are more ....
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