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Motorola Mobility Complaints & Reviews

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Last updated Apr 24, 2024
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Motorola Mobility reviews & complaints page 57

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N
naveen harsha
from Valsad, Gujarat
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Moto G (2nd G) Handset problem and service issue issue

Address:Ahmedabad, Gujarat

I bought moto g 2nd gen mobile from flipkart on oct 2nd - 14, in few months the mobile handset started giving problem. When ever some one calls me, they complain that they are hearing an echo noise. I have informed moto call centre about the problem. They told me to submit the handset to the authorized service centre. I submitted the handset, but the problem did'nt resolved. Thereafter i again approached the call centre, till now i have...
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Address:Hyderabad, Andhra Pradesh

Motorola Phones are coming with lot of issues. And there Service is really pathetic. I bought Moto G3 from Flipkart on 31th July. I found there is some heating issue. I asked flipkart to replace the set. They denied. Now on 17th of Sep' i.e. just 1 and half month later device is dead. When I visited to Service centre they are saying since this product has been launched one and half month before they don't hv mother board to check what the...
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shailu gupta
from Goshainganj, Uttar Pradesh
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Problem in mobile phone during warrenty period

Address:Kolkata, West Bengal

I had brought a mobile phone on 29.03.2015 product moto G2 model XT1068 Imei / serial no. [protected] which i had given as a gift to my father. The mobile phone started giving problem with outbound audio therefore it was given in the service centreon 15/09/2015 job no AMSKOL003343. They told me to take delivery after 2 days but it was not ready and so further requested to take delivery after one more day. when I send my staff to collect...
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Prrattz
from Delhi, Delhi
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Mobile phone repairing issues

Website:www.motorola.in

I've given my phone to technocare solutions on 28th of august 2015 for repairing and till now my problem have not been solved . They are just saying that they have not received the parts and they also don't know when they will . Its been a month that they have not resolved my problem and they are just wasting my time and energy and i want justice as it does not take so much of time for repairing a mobile . I want my money back or i...
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S
singh555
from Pune, Maharashtra
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Moto G3

Address:Chennai, Tamil Nadu
Website:www. motorola.com

I ordered the moto G3 phone on 3rd august 2015 and it was delivered to me by 5th august 2015. And on 21st September, My phone suddenly stopped working and the phone is getting heated like anything. I can only see the Motorola Logo. I went at the nearest service center (Chennai B2X Kandanchavdi), but they were not able to fix it, and as it is a new moto model they were not even having the spare parts for that phone. The guy over there asked...
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sesha ajay
from Chilakalurupet, Andhra Pradesh
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Worst device and worst customer service

Address:Chennai, Tamil Nadu
Website:www.motorola.in

Hi, I bought Moto G2 last year september and within an year i have given it to the service centre. 3 times board has been replaced. It keep on giving trouble. The work orders which were provided by the service centre. AMSCHN004234 AMSCHN002060 AMSCHN002955 AMSCHN000638 Last time when i spoke to the customer service they told that they will replace it if i face the problem again. Now i am facing the problem and asked for replacement...
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R
raman sharma1976
from Delhi, Delhi
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Regarding chnges of set

Address:Faridabad, Haryana

Sir i have taken set from flip cart .but thre is some problem i have faced in it .when i have taken to the service centre in faridabad they have changed my mother board convert 4g to 3g and i have complient to customer care they also refused to solve my problem ref .no [protected]. Please solve my problem . Thanks Regard Raman contact [protected]...
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K
Khandelwal Jayesh
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Usatisfied from service center

Website:www.motorola.in

Service centre worker left behind somethind under the display of my moto e 2nd gen while repairing. Sim card slot is also not properly working. Front speaker is also not giving better sound while talk. And the last one is phone gets hot while using....
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Raju Boraik
from Jorhat, Assam
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Moto G 1st Generation Repair

My Moto G display and lens has been broken and I have submitted my mobile at the nearest service center, Ensure Support Services India Limited, Ulubari Guwahati on 13th July 2015, its been 2 months and I didn't get my mobile repaired. Everytime I call service center they tell me that the parts are not made available by Motorola, and whwn I call the customer support they keep escalating my case but there is no result. My job sheet numberis...
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M
Munna@77
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Regarding Mobile Repair

Address:Belgaum, Karnataka
Website:Wintech Services

We had given Motorola G mobile handset in order to replace the Screen. It's been a month now and they have not yet given back the mobile repaired. We have also paid advance amount as per their instructions but no proper service from the Motorola Service Centre Belgaum. (Wintech Services) Address : No.4, Matoshri Building, Block No. 1788, Behind Western Tower, Kelkarbagh City Or Area : Belgaum State : Karnataka Pincode : 590001 Phone : [protected] Landmark : Kelkarbagh...
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Dhvani21
from Mumbai, Maharashtra
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The worst ever service provided to customer

Address:Mumbai City, Maharashtra
Website:www.motorola.in

I had submitted my moto g2 fon at SG Infotech, mumbai for some display related problem. My handset is under warranty. Had submitted at 22nd Aug, 2015 and still no resolution provided. The customer care person says that the display part is not available. Wanted to know that Is the production of the such famous brand so bad that the displpay cant be provided in 28days?? The service centre blames the motorola company for not providing the display...
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S
santuni1988
from Hyderabad, Telangana
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Service of moto g3

Address:Hyderabad, Andhra Pradesh

Really the Motorola service centre is hopeless. They are saying as per the policy it should repair in 7 days if in warranty. But I given my mobile on 10.9.2015. But today when I called they are saying it will take 10-15 days still. This is really ridiculous. As a brand company they should repair our mobile asap. The service timeline is not at all acceptable. Service jobcard number is AMSSEC004359. Santosh [protected] [protected]...
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N
nikasa
from Nashik, Maharashtra
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Cash on delivery extra cash taken

Address:Pune, Maharashtra

Respected sir/ Madam, I, Sanika Inamdar had ordered a moto g 3 which was delivered on 14/09/2015 and paid for by the method of cash on delivery by Rahul Kisan Komrekar ([protected]) I gave him 14000/- rupees in cash. He told me that he had to return me 11/- rupees. I asked him to keep it. Upon receiving the invoice I realised that he actually had to return me 911/- rupees. The only reason I didn't double check the amount at the moment...
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Address:Gurgaon, Haryana

I purchased Motorola Moto G 2 gen on 16/12/2014 through flipkart.com when i got mobile from flipkart i found that phone battery is draining so fast i make a request of return or change handset but flipkart refused it. After 2-3 months handset sim card slot not working and battery drains more fast i went to service center the repair sim card slot but battery problem is remains...Due to lack of time i cant go gain and again service center...
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M
master_rohit05
from Dehra Dun, Uttarakhand
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Problem of mobile

Address:Jhansi, Uttar Pradesh

I purchase a mobile moto g in oct-14. in july-15 i was facing Hang Problem. i sent this phone to moto service centre banglore by courier (spending RS. 300) as in my city their is no service centre of motorola.after 20 days service centre gives me back my phone.after that this phone was sent to me by courier again spending 300 rs.but now this phone occurs new problem of touch. please help me. what can i do .i am facing huge problem without...
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S
Subhodeep
from Delhi, Delhi
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Battery overheating; fast drainage

Address:New Delhi, Delhi

Order ID - OD[protected] Respected sir, Kindly get my piece exchanged it is extremely overheating and battery is draining very fast. ..u had assured us 30 day return policy now get your piece replaced...im attaching the screenshots of the battery temperature... Kindly take it into consideration as soon as possible otherwise we will have to take a serious step against you... . Regards. Contact back on raj.[protected]@gmail.com...
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T
Tyen
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Worst service

Address:Kolkata, West Bengal

Hello, This is first time I bought a handset from Motorola almost a year back, the time warranty expired my hand set started giving problem..such as suddenly speaker was not working. I spoke to your customer care and they advised me to take it to your nearest service centre Digitech Services 115/B Canal Street Sree Bhumit Kolkata-700048 when I reached there they said its a speaker problem, need to change charge will be Aprox 650. when...
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M
mohanraj88
from Chennai, Tamil Nadu
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Very Worst service center Motorola

Address:Chennai, Tamil Nadu

Worse customer service center chennai (T.nagar). I gave my moto e motherboard for replacement i am gave my mobile 7.9.2015 and till now the phone is still not being repaired.I only get calls frm motorola guys saying it will take 3-4 days. i am get the call but that people are told our end not received any board. so please wait. This is very irresponsible answer. Moto care very very worst in chennai. In metro city only 2 service center...
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A
arun gambhir
from Gurgaon, Haryana
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Screen Fluctuates

Address:Gurgaon, Haryana

Hi, This is in context of my Mobile phone Motorola G2 IMEI-[protected], which I ordered on date: Jun 7, 2015 from Flipkart. After few weeks o[censored]se, I found some problems in that phone like: • It took around 4-5 hours to get fully charge and in another 5-6 hour it gets exhausted. • It got hanged while taking videos. • Another is, while using at nights with zero brightness, its display fluctuates. I called the Flipkart customer...
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Nilesh sharad patil
from Mumbai, Maharashtra
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Faulty Mobile metal flip cover

I ordered motorola flip cover online but after checking found its in damage condition so I had return the material(Mobile flip cover) because found faulty.4months already gone for returning the product but still not received my refund amount or any information regarding this issue. Please request you to solve this complain. Regards, Nilesh Patil([protected])...
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