Claimed

Motorola Mobility Complaints & Reviews

2.7
Last updated Mar 7, 2024
Complaints 1938
Resolved
1020
Unresolved
918
Quick Links
Statistics
Share
Contacts

File a complaint to Motorola Mobility

Having problems with Motorola Mobility?

File a complaint and get it resolved by Motorola Mobility customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Motorola Mobility
Customer Service Contacts

Motorola Mobility Phone Numbers

Toll free
1800 102 2344
49
36
Phone
+91 12 4413 1500
26
19
+1 800 668 6765
5
5

Motorola Mobility Website

Motorola Mobility Head Office Address

12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City
Gurgaon
Gurgaon District
Haryana
India
122002

Motorola Mobility reviews & complaints page 59

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hardevchauhan007
Report
Copy

Complain regarding my Moto e 2nd gen Mobile

Address:Surendranagar, Gujarat

Dear sir, My name is Hardevsinh Chauhan and my mobile no. is [protected] and I am living at Surendranagar. I have ordered Moto e 2nd gen Mobile on 18/03/2015 on Flipkart.com and received on 21/03/2015 thorough WS Retail Services Pvt Ltd (ekart logistics). My order ID is OD[protected] and VAT/TIN is [protected], IMEI/Serial No. is [protected]. But there was some problem in Sim Card Port-1 of my Moto e 2nd gen Mobile and it was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sizzletos
from Bhubaneshwar, Odisha
Report
Copy

Bought motorola nexus 6... feeling cheated!!!

Address:Kolkata, West Bengal

I bought Motorola nexus 6 around 3 months back. It started hanging and over heating since the very first day while asking apps especially the in built camear app. Along with this its power button was not working properly. Then as its so called water resistant feature was proved to be fake when it got exposed to rain one day. Since that day the screen has stopped working too. Service centre is asking rs.22, 000/- to repair it while now the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AnveshReddy Yenugwar
from Bengaluru, Karnataka
Report
Copy

Hanging problem, application stop working and closing application automatically

Address:Bangalore, Karnataka

1st I want to say very worst mobile I never seen. After two three months of bought this mobile started hanging and application closing automatically and stop working...its taking more time to start applications. While closing application instantly other application getting opened its continue till I minimize and close at all...I am requesting to moto customer center to replace my mobile. I really fed up from this problems.. Please take action...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akash Verma 1
from New Delhi, Delhi
Report
Copy

Please returned my cell repaired from service center

Address:New Delhi, Delhi

mane Motorola E 2 generation KA EK CELL purchase kia tha... jiska IMEI NO.[protected] hai. Or vo warrenty me hai . usme suddenlly problem aa gi.. then mne cell ko motorola service center m submit krwaya. jo Lajpat nager m submit krwaya mne vo 4 aug 2015.ko submit krwaya service center walo ne kha ki aap ka phn 10 day k bad milega. but aaj 1 month ho gya vo roj bolty h ki cell ka ek part aa gya hai ek coming days me aaega.. But mne...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saikiran418
from Hyderabad, Telangana
Report
Copy

Problem in motoG2

Address:Karimnagar, Andhra Pradesh

In motoG2 we are getting lot of problems which are the mobile will be hang up and also one of the major problem in this when i call to some one they can't hear my voice this is the major problem in all motoG2 mobiles can u please take it as a serious and try to repair my mobile. my orderid is:0D[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raghavendra Krishnam
Report
Copy

Moto G mobile over heating

Address:Bangalore, Karnataka

I have given for servicing my Moto G mobile 2 times.Jun, july months but still i am facing same problem. More over i dont have warranty. I am not satisfied with service.With in 15 days the same problem is repeating. I have clearly explained and provided the details still issue is not fixed.Service center name :-B2X WHITEFIELD MAIN RD MARATHAHALLI...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mukesh kejriwal
from Kolkata, West Bengal
Report
Copy

New phn submitted for service 3 month ago, not get back till now.

Address:Kolkata, West Bengal

Dear Sir, I have submited the phone with motorola service center in kolkata shreebhumi three month before, but till the time i didnt get back my cell phone till date.i m not getting the proper reponse that up to when i will get back my phone. So being regived person i have decided to mail you so that i can get proper feedback. My Esclatio no.150713/009696. Job Sheet No.with service center is AMSKOL002869....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yashodeep Yadav
from Delhi, Delhi
Report
Copy

Phone is not repaired it's been almost a month

Address:Jaipur, Rajasthan

I have given my phone for repair on 07 Aug 2015, and they said it will be done in next 7-10 Days. but now they are saying it can not be done becoz parts are not available. And staff at jaipur centre is pathetic and rude in behaviour. shouting at me and asking to take my set back. Job sheet No. JAI/MG/15/00101 Name - Yashodeep Yadav Phone - Moto E (Under warranty) Who will be resposible for the pain that am having without my phone,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohan Lakhani
from Mumbai, Maharashtra
Report
Copy

Moto g2

Address:Mumbai City, Maharashtra

Hello, I'm having an issue from last 2 months...that is battery problem...phone is taking 5-6 to get fully charged... Phone is in warranty...i have visited 2 times in service centre...n have submitted my phone both the time...still the problem is not solved...i kindly request u to help me with this...i will be very much thankful to u people...n have tried all the chargers, some charger takes 3-4 hours...sometimes phone charge within 2 hrs...I'm...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lav_crick
from Delhi, Delhi
Report
Copy

Unethical behaviour

Address:New Delhi, Delhi

I purchased a Moto G third generation on 30th July 2015 and the order ID was OD[protected]. But the screen of the phone cracked, I don't know how and when I went to the service center, they told me to come back after 10 days as there were no services available as of then. The crack increased day by day and now the situation is very bad. Now my question is that when you didn't have the services, then why did you sell the product at...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smdbasha
from Bengaluru, Karnataka
Report
Copy

Servicing of mobile within warranty period

Address:Bangalore, Karnataka

I had purchased moto(g2) mobile through flipkart on[protected]invoice attached) which has one year of warranty.From the begining itself mobile is getting heat while talking and playing games.It produces sound like jasssssssss... then it will work only on restart(as per advise of customer care).This problem occurs very frequently.Recently the same problem was arised and i did the same.But this time the touch is not fully working like unable...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Neil Narnaware
from Delhi, Delhi
Report
Copy

Repair

Address:Chennai, Tamil Nadu

Motorola is such a worthless company. My phone's motherboard got corrupt..so i have given the phone for repairs.It has been 26 days and still they have been stalling me with the reason "part not available".I mean such a big company and you don't make parts ? Plus the service provided by B2X shop(Shop No. 8, 9, Ground Floor, Kasi Arcade, Thyagaraya Road, T.Nagar, Chennai, Tamil Nadu 600017) is the worst ever....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Megha Jaroli
from Bhopal, Madhya Pradesh
Report
Copy

Product is not working with some battery issue and is under warranty

Address:Indore, Madhya Pradesh

I bought my nexus phone on 14 February, 2015 from DH MOBILE PVT. LTD. Indore, & on 28 July, 2015 my phone stoped working… As it get switched off again n again w full battery charged… n service station (REDINGTON) is not accepting my cell on the point tat I have a duplicate copy with seal and sign on it, of invoice PLUS i have noticed that old customer are not satisfied with the services. Please help me regarding another service station...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
velpula sudhakar
from Hyderabad, Telangana
Report
Copy

Fraud

SIr please protect our complaint people taking advantage by ready our issue yesterday nite itself i have post this complaint and after issue mints or hour i got one call from X Y Z person saying that. am calling from Motorola Company. and telling that guy to me. like this sir we have received your complaint and i am going refund your amount what ever you have paid. i said sir i dont want amount i want only solution of my complaint i said....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sparkling sj
from Saharanpur, Uttar Pradesh
Report
Copy

Irresponsible behaviour and negligence

Address:Meerut, Uttar Pradesh

I have purchased a moto g2 from flipkart in 12000rs on 19-04-15. Order ID: OD[protected] phone is not at all working properly. Battery is not at all working and front camera feature is not available. I called flipkart for the same problem they told me to contact the service center and my phone has been lying at the service center since 31st july 2015. They are saying that motorola company is not sending the parts. When i complain...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
velpula sudhakar
from Hyderabad, Telangana
Report
Copy

My mobile Moto g2 its under warrenty issue

Dear Sir, I have buy MOTO G2 Generation mobile in month of January 2015. Model No. XT1068 IMEI [protected], IMEI [protected]. ISSUE is First month itself i have got the problem with mobile in camera. camera is not working proparly. then i take the mobile to Authorized service center. what he did i dont know but again i am facing same problem. so second i have taken my mobile to Your authorized service center in the area of Seecunderabad....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sukomalsarkar
from Udalguri, Assam
Report
Copy

Software Problame

After updated of my MOTO E software in this month from Software Kitkat 4.4 to Lallipop, it has observed my Moto E screen some key word not working properly from today. VERSON MSM8610BP_18033.4614.4500R. BULDER NUMBER LPC23.13.34.2 Please solve the problame. Sukomal Sarkar mail : [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sukomalsarkar
from Udalguri, Assam
Report
Copy

Software Problame

Address:Kolkata, West Bengal

After updated of my MOTO E software in this from Software Kitkat 4.4 to Lallipop, it has observed my Moto E screen some key work not working properly from today. VERSON MSM8610BP_18033.4614.4500R. BULDER NUMBER LPC23.13.34.2 Please solve the problame. Sukomal Sarkar mail : [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jagathees S
from Bengaluru, Karnataka
Report
Copy

lost mobile in bus IMEI 353317063652201 & 353317063652219

Address:Bangalore, Karnataka

I lost my motorola mobile while traveling in bus from silkboard, Bangalore on 26/08/2015. my mobile's details
Mobile: Motorola
Model: Moto E
Model No. XT-1022.
Color: Black

IMEI 1 : [protected]
IMEI 2 : [protected]

i lost it around 9.00 am on 26/08/2015 and turned to switched off immediately.
I made a police complaint for this.

If any body...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra

I submitted phone Moto G2 due to issue in touch screen it is in warranty Work Order No ZST/MG/15/04164. it is more than 18 days today, but mobile is not reapired yet. even part is also not available and also not dispatched from company to service center. Daily i called service center but they told we will repair phone only when part is avail. therefore, i chat with company given facility also called 3 times with 2 days gap. every time...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy