Claimed

Motorola Mobility Complaints & Reviews

2.6
Updated: May 14, 2026
Complaints 1956
Resolved
1021
Unresolved
935
Contacts

File a complaint to Motorola Mobility

Having problems with Motorola Mobility?

File a complaint and get it resolved by Motorola Mobility customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Motorola Mobility reviews & complaints page 60

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
AnveshReddy Yenugwar
from Bengaluru, Karnataka
Sep 3, 2015
Report
Copy

Address: Bangalore, Karnataka

1st I want to say very worst mobile I never seen. After two three months of bought this mobile started hanging and application closing automatically and stop working...its taking more time to start applications. While closing application instantly other application getting opened its continue till I minimize and close at all...I am requesting to moto customer center to replace my mobile. I really fed up from this problems.. Please take action ASAP..
Motorola Solutions customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Akash Verma 1
    from New Delhi, Delhi
    Sep 2, 2015
    Report
    Copy

    Address: New Delhi, Delhi

    mane Motorola E 2 generation KA EK CELL purchase kia tha... jiska IMEI NO.[protected] hai. Or vo warrenty me hai . usme suddenlly problem aa gi.. then mne cell ko motorola service center m submit krwaya. jo Lajpat nager m submit krwaya mne vo 4 aug 2015.ko submit krwaya service center walo ne kha ki aap ka phn 10 day k bad milega. but aaj 1 month ho gya vo roj bolty h ki cell ka ek part aa gya hai ek coming days me aaega.. But mne company me call kia to company khti hai ki hmare yha se deliver hogya hai... Sir ye mera phone repair nhi kr k d rhy... sir please aap mera phone..mere ko shi vapas dela do.. Work job seat no- LPT/MG/15/04681 Lajpat nagar service center ka address hai TECNOCARE E-26 BASEMENT LAJPAT NAGAR PART-2, CENTRAL MARKET NEW DELHI CONTACT NO- [protected] ., my contact number is [protected]
    Motorola Solutions customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      saikiran418
      from Hyderabad, Telangana
      Sep 1, 2015
      Report
      Copy

      Address: Karimnagar, Andhra Pradesh

      In motoG2 we are getting lot of problems which are the mobile will be hang up and also one of the major problem in this when i call to some one they can't hear my voice this is the major problem in all motoG2 mobiles can u please take it as a serious and try to repair my mobile. my orderid is:0D[protected]
      Motorola Solutions customer support has been notified about the posted complaint.
      Sep 01, 2015
      Updated by saikiran418
      friends dont believe this website it is total scam
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Raghavendra Krishnam
        Sep 1, 2015
        Report
        Copy

        Address: Bangalore, Karnataka

        I have given for servicing my Moto G mobile 2 times.Jun, july months but still i am facing same problem. More over i dont have warranty. I am not satisfied with service.With in 15 days the same problem is repeating. I have clearly explained and provided the details still issue is not fixed.Service center name :-B2X WHITEFIELD MAIN RD MARATHAHALLI
        Motorola Solutions customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mukesh kejriwal
          from Kolkata, West Bengal
          Sep 1, 2015
          Report
          Copy

          Address: Kolkata, West Bengal

          Dear Sir, I have submited the phone with motorola service center in kolkata shreebhumi three month before, but till the time i didnt get back my cell phone till date.i m not getting the proper reponse that up to when i will get back my phone. So being regived person i have decided to mail you so that i can get proper feedback. My Esclatio no.150713/009696. Job Sheet No.with service center is AMSKOL002869.
          Motorola Solutions customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Y
            Yashodeep Yadav
            from Delhi, Delhi
            Sep 1, 2015
            Report
            Copy

            Address: Jaipur, Rajasthan

            I have given my phone for repair on 07 Aug 2015, and they said it will be done in next 7-10 Days. but now they are saying it can not be done becoz parts are not available. And staff at jaipur centre is pathetic and rude in behaviour. shouting at me and asking to take my set back. Job sheet No. JAI/MG/15/00101 Name - Yashodeep Yadav Phone - Moto E (Under warranty) Who will be resposible for the pain that am having without my phone, i paid for it so that i can use it. Not to put this phone on a pathetic service station for a month and buy another phone to use. And appoint some good service station to handle your brand value. dont appoint such persons, who don't know how to deal with a client. Resolve it ASAP.
            Motorola Solutions customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rohan Lakhani
              from Mumbai, Maharashtra
              Aug 31, 2015
              Report
              Copy

              Address: Mumbai City, Maharashtra

              Hello, I'm having an issue from last 2 months...that is battery problem...phone is taking 5-6 to get fully charged... Phone is in warranty...i have visited 2 times in service centre...n have submitted my phone both the time...still the problem is not solved...i kindly request u to help me with this...i will be very much thankful to u people...n have tried all the chargers, some charger takes 3-4 hours...sometimes phone charge within 2 hrs...I'm feed up now...its very frustrating... Help me to solve this problem
              Motorola Solutions customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                lav_crick
                from Delhi, Delhi
                Aug 31, 2015
                Report
                Copy

                Address: New Delhi, Delhi

                I purchased a Moto G third generation on 30th July 2015 and the order ID was OD[protected]. But the screen of the phone cracked, I don't know how and when I went to the service center, they told me to come back after 10 days as there were no services available as of then. The crack increased day by day and now the situation is very bad. Now my question is that when you didn't have the services, then why did you sell the product at the first place? I work with NDTV and I bought this phone only after we reviewed it on our show. Please look into the matter and provide me with a solution. Thanks Lav Vaid Journalist NDTV
                Motorola Solutions customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  smdbasha
                  from Bengaluru, Karnataka
                  Aug 31, 2015
                  Report
                  Copy

                  Address: Bangalore, Karnataka

                  I had purchased moto(g2) mobile through flipkart on[protected]invoice attached) which has one year of warranty.From the begining itself mobile is getting heat while talking and playing games.It produces sound like jasssssssss... then it will work only on restart(as per advise of customer care).This problem occurs very frequently.Recently the same problem was arised and i did the same.But this time the touch is not fully working like unable to draw the even app lock also.Hence i approached your authorised service center B2X which is located in Jayanagar, bangalore(service note is attached).After examine the handset, the concerned official has told me over phone that the mobile's motherboard is not working properly due to presence of water in it and it will costs around Rs.7500/- to repair the same eventhough warranty period also not completed.Really i shocked by listening this type of false information from one of the reputed company in india.I m very sure that my mobile is not collid with any liquid form.I dont know why they told that type of reason?.kindly look into the matter and do needfull at the earliest.Now my mobile in service center only.My mobile number is [protected]
                  Motorola Solutions customer support has been notified about the posted complaint.
                  ok
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Neil Narnaware
                    from Delhi, Delhi
                    Aug 30, 2015
                    Report
                    Copy

                    Address: Chennai, Tamil Nadu

                    Motorola is such a worthless company. My phone's motherboard got corrupt..so i have given the phone for repairs.It has been 26 days and still they have been stalling me with the reason "part not available".I mean such a big company and you don't make parts ? Plus the service provided by B2X shop(Shop No. 8, 9, Ground Floor, Kasi Arcade, Thyagaraya Road, T.Nagar, Chennai, Tamil Nadu 600017) is the worst ever.
                    Motorola Solutions customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Megha Jaroli
                      from Bhopal, Madhya Pradesh
                      Aug 29, 2015
                      Report
                      Copy

                      Address: Indore, Madhya Pradesh

                      I bought my nexus phone on 14 February, 2015 from DH MOBILE PVT. LTD. Indore, & on 28 July, 2015 my phone stoped working… As it get switched off again n again w full battery charged… n service station (REDINGTON) is not accepting my cell on the point tat I have a duplicate copy with seal and sign on it, of invoice PLUS i have noticed that old customer are not satisfied with the services. Please help me regarding another service station or see to it.
                      Motorola Solutions customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        velpula sudhakar
                        from Hyderabad, Telangana
                        Aug 29, 2015
                        Report
                        Copy

                        SIr please protect our complaint people taking advantage by ready our issue yesterday nite itself i have post this complaint and after issue mints or hour i got one call from X Y Z person saying that. am calling from Motorola Company. and telling that guy to me. like this sir we have received your complaint and i am going refund your amount what ever you have paid. i said sir i dont want amount i want only solution of my complaint i said. but still that guy name is Deepak Kumar telling that we are going to refund your so please provide your debit card number and expire date as well as ccv no. he is asking... i thought he not calling from motorola company he is some other person doing cheat with us... so am providing his contact no . and name : Name Deepak Kumar Mobile No.[protected]. please take a action on this guy. Thanking you Velpula Sudhakar [protected]
                        Motorola Solutions customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sparkling sj
                          from Saharanpur, Uttar Pradesh
                          Aug 28, 2015
                          Report
                          Copy

                          Address: Meerut, Uttar Pradesh

                          I have purchased a moto g2 from flipkart in 12000rs on 19-04-15. Order ID: OD[protected] phone is not at all working properly. Battery is not at all working and front camera feature is not available. I called flipkart for the same problem they told me to contact the service center and my phone has been lying at the service center since 31st july 2015. They are saying that motorola company is not sending the parts. When i complain again to flipkart they are trying to make fool out of me by saying to wait and it has been almost a month. is motorola company caters to thr customres this way?? irresponsible behaviour on the part of the company service center as they have stopped taking my calls and Flipkart also. I want to return the product and want my money back. Whom should customer contact seriously worst behaviour by the company. Why company promises warranty and all. Just want my money back.
                          Motorola Solutions customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            velpula sudhakar
                            from Hyderabad, Telangana
                            Aug 28, 2015
                            Report
                            Copy

                            Dear Sir, I have buy MOTO G2 Generation mobile in month of January 2015. Model No. XT1068 IMEI [protected], IMEI [protected]. ISSUE is First month itself i have got the problem with mobile in camera. camera is not working proparly. then i take the mobile to Authorized service center. what he did i dont know but again i am facing same problem. so second i have taken my mobile to Your authorized service center in the area of Seecunderabad. today that service center engg that guy is saying that i cont do under warranty. and i asked abt how mach charges will be for this i asked him. he were saying 70% percent of mobile cost. i felt very bad by buying this mobile now.. everything is good and my mobile having warranty still they are asking charges please help me out thanking you Velpula Sudhakar [protected] [protected] Secunderabad sudhakar.[protected]@gmail.com
                            Motorola Solutions customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sukomalsarkar
                              from Udalguri, Assam
                              Aug 28, 2015
                              Report
                              Copy

                              After updated of my MOTO E software in this month from Software Kitkat 4.4 to Lallipop, it has observed my Moto E screen some key word not working properly from today. VERSON MSM8610BP_18033.4614.4500R. BULDER NUMBER LPC23.13.34.2 Please solve the problame. Sukomal Sarkar mail : [protected]@gmail.com
                              Motorola Solutions customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sukomalsarkar
                                from Udalguri, Assam
                                Aug 28, 2015
                                Report
                                Copy

                                Address: Kolkata, West Bengal

                                After updated of my MOTO E software in this from Software Kitkat 4.4 to Lallipop, it has observed my Moto E screen some key work not working properly from today. VERSON MSM8610BP_18033.4614.4500R. BULDER NUMBER LPC23.13.34.2 Please solve the problame. Sukomal Sarkar mail : [protected]@gmail.com
                                Motorola Solutions customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jagathees S
                                  from Bengaluru, Karnataka
                                  Aug 28, 2015
                                  Report
                                  Copy

                                  Address: Bangalore, Karnataka

                                  I lost my motorola mobile while traveling in bus from silkboard, Bangalore on 26/08/2015. my mobile's details
                                  Mobile: Motorola
                                  Model: Moto E
                                  Model No. XT-1022.
                                  Color: Black

                                  IMEI 1 : [protected]
                                  IMEI 2 : [protected]

                                  i lost it around 9.00 am on 26/08/2015 and turned to switched off immediately.
                                  I made a police complaint for this.

                                  If any body got this mobile please contact my mail jagatheeswaran.[protected]@gmail.com
                                  or ph: [protected]

                                  -Jagathees.
                                  Motorola Solutions customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nilesh Dhamal
                                    from Pune, Maharashtra
                                    Aug 28, 2015
                                    Report
                                    Copy

                                    Address: Pune, Maharashtra

                                    I submitted phone Moto G2 due to issue in touch screen it is in warranty Work Order No ZST/MG/15/04164. it is more than 18 days today, but mobile is not reapired yet. even part is also not available and also not dispatched from company to service center. Daily i called service center but they told we will repair phone only when part is avail. therefore, i chat with company given facility also called 3 times with 2 days gap. every time they told your issue will escalate in 2 days. it is around 8 days i am communucating with Motorola toll free number. also raised a complain on priority[protected]. but didn't get any reply from them also mobile is not yet repaired. Please punish such fraud companies. they are attract customers only for buy a product after afterword not taking care of custermers.
                                    Motorola Solutions customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Ashish654
                                      from Hyderabad, Telangana
                                      Aug 27, 2015
                                      Report
                                      Copy

                                      Address: Khordha, Odisha

                                      I have given my phone to service center of MOTOROLA for problem regarding to touchscreen.They kept my phone for more than 2 month.Before that i have visited several time to service center for the same problem but they people are unable to solve problem.And when i call to them to their land phone they don't receive phone call and then go to that service center they told me wait for another 6 to 7 days.It is not fair. they don't know how to behave a customer.
                                      Motorola Solutions customer support has been notified about the posted complaint.
                                      Service center address:
                                      SMART SERVICE
                                      105, Bapuji Nagar, Post Office Line
                                      City : Bhubaneswar
                                      Orissa, India.
                                      Pincode : 751009.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        vidyaav93
                                        from Mangalore, Karnataka
                                        Aug 26, 2015
                                        Report
                                        Copy

                                        Address: Shimoga, Karnataka

                                        I had bought moto E mobile, online and half year back, one of the service centers charged me 500rs just to change the speaker. He also told the speaker charge is just 50 rs. But the service charge is 450 Rs. I was in a hurry couldn't argue with him because o[censored]rgency. Where can i lodge complaint on him??
                                        Motorola Solutions customer support has been notified about the posted complaint.
                                        Please someone give me a number where i can complaint on him.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit