Motorola Mobility Complaints & Reviews

I got a moto x mob in flipkart last yr 2014. It's not even a yr completed, wi Fi button won't turn on. So gav the mobile in tnagar Motorola customer care. After 1 month they gav the mob back clsiming issue resolved. After that wi Fi worked fine but it won't detect sim card. So took the mob again to them, they claimed software issues, since they changed mother board, Mob got locked. Told me they will give the mob back in a week. Every time...

Dear sir,

I have given my moto g2 to Mysore center for repairing and i have not yet received my mobile after 18 days. I have spoken to Moto call center nearly 20 times and had spoken to escalation manager in Motorolla and they have no mood to provide me my mobile back.

I was trying to reach Sandeep (Sandeep Kakadala ) and said that i will reach consumer court and they are not worried to take any action.
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I purchased MOTO G (2 gen) on Oct 2014 via Flipkart. Phone worked fine. In the month of Aug 2015, fone's not turning on. So, visited the service centre in Andheri (E) on 10th Aug & was informed the phone is liquid damaged & out of warranty. Agreed that water could have got in my handset. I agreed to have it checked & paid Rs. 300 to check the handset (Job No. 156). Called the service centre on 13th Aug & was informed the motherboard needs...

Motorola is just fooling their customers. they are not using genuine parts. in almost 5 months, i have visited service center around 10 times but my issue is still same. they are not doing anything to resolve it. My phone is hanging, slow processing after the change of motherboard even. Motorola is just giving a excuse that they dont have the replacement policy but its a manufacturing defect than what is the fault of the customer. Somebody...

Worst quality phones specially moto X 2nd gen. Sheer waste of Rs 32000. Phone didn't last even 6 months and even after repair and getting mother board replaced, it again went off in 10 days. Very unsatisfied. Poor quality products and poor customer service. My cousin purchased moto g 2nd gen. He got his phone replaced within 10 days due to defects in phone. Very unreliable company...

Problem 1 -the person on the other end of the phone cannot hear my voice when i talk. problem2- when a call comes it doesn't display on the screen in full. it displays only on the top screen in a very miniature form to accept or reject. problem 3- when i call sometimes the call gets connected in the background while my active screen doesn't show that the call has actually been connected problem4- sometimes the keypad doesn't type...

Problem 1 -the person on the other end of the phone cannot hear my voice when i talk. problem2- when a call comes it doesn't display on the screen in full. it displays only on the top screen in a very miniature form to accept or reject. problem 3- when i call sometimes the call gets connected in the background while my active screen doesn't show that the call has actually been connected problem4- sometimes the keypad doesn't type...

Dear Sir, In the matter above it is to say that I purchased black colored Moto G Motorola mobile phone through filpkart last year warranty of which is going to expire on 19th of August 2015. Due to moisture problem in the mobile I approached to service centre name Ensure support service, F-46 B, Ramesh Marg, C-scheme, Jaipur, Rajasthan for replacement/repair of mobile mentioned above but they directly refused to entertain this case. Touch...

Dear sir, I have purchased moto e 2nd gen in march 15. Recently sim 1 was automatically disabled I have changed sim in sim 2 port and it was on but sim 1 port was disabled as sim inserted in it. I tried to search Motorola's service centre in my city SURENDRANAGAR but I failed as there is no service centre in my city...

Evening while cumming back home from office my phone was stolen by sumone while standing in busstand, sooo please help me in finding it and please block my phone soo that no one can use it further IMEI [protected]...

I Have Purchased A MOTOG 3RD Generation Phone Through FLIPCART and I have Paid Full Amount Of Rs..13, 000/- and I Have Received MOBILE PHONE Through BLUE DART Corriers The Phone IS Not Working The above phone 2ND SIM is not working and I have submit return request to FLIPCART to change or repair the phone but till date the FLIPCART has not responded and I have approached the MOTOROLA service center at VISAKHAPATNAM but the service center...

I have purchased moto g and moto e, 6 month back. My mobile charge was dry the i put charge the battery was not charged. i have give to tirunelveli moto service center. he told me the charger pin was damaged repair amont 1500 rs. but actually the pin not damaged. i have received return back and give private service center. they pushed battery the problem was solved. Then i have same problem in moto e. I have give to same service center they...

Motorola committed to repair my phone within 7 days and now it has been more than one and half months and you people are wasting my and time and energy by sending me from one person to another. I have spoken to many customer care executives of yours and all they fooled me by committing to deliver within next 7 days, then again within next 7 days, then again within next 7 days – It’s more than 30 days over your commitment to repairing...

Motorola committed to repair my phone within 7 days and now it has been more than one and half months and you people are wasting my and time and energy by sending me from one person to another. I have spoken to many customer care executives of yours and all they fooled me by committing to deliver within next 7 days, then again within next 7 days, then again within next 7 days – It’s more than 30 days over your commitment to repairing...

I have Moto G (2nd Gen.) and i used this phone from last 10months and in each month there is some problem.. within 4months i had to change motherboard of the phone. and every 3months i had to visit the care center. so i thought that my piece of the phone is defected. as this much of problem will not be found in any other cellphone....

Bought a new NExus 6 on Flipkart on april. the phone's motherboard went off in 2 months. When contacted they're saying that replacement period is over and all. I gave my phone for service and it's been a month and haven't got it back yet. flipkart should take responsibility for this. and so does motorola....

I had given my mobile MOTO E to the Hyderabad Service center at Abids on 7th July. 35 days have gone and till now they have not repaired my mobile neither they are giving me any spare mobile. Their Customer care representatives are only delaying by days. they are also not connecting me to their Higher Authority neither replying to me. So I have decided to lodge a Consumer Case regarding this in AP STATE CONSUMER COURT. Thank You. [protected]@gmail.com...

Dear sir, i have ordered moto g 3rd generation two days before through flipkart. The features of the phone is excellent but i am hving heating issue in my phone which was bought by me recently. The phone has getting too much of heating within six mins while using data.. i have return req to flipkart. I am perusal customer of our motorola, tats why i have filed complaint regarding our product. Bcoz, earlier days i have bought like motorola...

I am feeling bad that we are paying for original screens and we are getting duplicates even in authorised service stations... And they are getting cracks with in a month...I had a doubt if moto itself is like that or they are giving me duplicates......

I have Submitted my mobile (Moto E) in moto service center at 22 June 2015 for service. I have received it on 18 July 2015 and resubmitted it on same day again. bcz my mobile is not repaired properly. First time My job sheet no :- AMSJAI002061 date 22 June 2015 Second time My job sheet no :- AMSJAI002795 date 18 July 2015 I am much frustrated now as i am yet to get my repaired mobile back. Worst service ever had!!!...