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Motorola Mobility Complaints & Reviews

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Updated: Sep 30, 2025
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Motorola Mobility reviews & complaints page 62

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S
sai tejas
from Gurgaon, Haryana
Aug 14, 2015
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Address: Bangalore, Karnataka

Evening while cumming back home from office my phone was stolen by sumone while standing in busstand, sooo please help me in finding it and please block my phone soo that no one can use it further IMEI [protected]
Motorola Solutions customer support has been notified about the posted complaint.
Please help me in finding my phone its very important please return it anyone finds it
please help me in finding my phone its very imp please do return if any one finds
pls help me in finding my phone

Moto x play doesn't work

My moto x phone have so many issues started from exact 16th day after delivery of a product. exact day after replacement warranty ends so i could not found any ways to return or replace this product ..i am stuck with this phone it's
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    ramanamma
    from Tekkali, Andhra Pradesh
    Aug 14, 2015
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    Address: Srikakulam, Andhra Pradesh

    I Have Purchased A MOTOG 3RD Generation Phone Through FLIPCART and I have Paid Full Amount Of Rs..13, 000/- and I Have Received MOBILE PHONE Through BLUE DART Corriers The Phone IS Not Working The above phone 2ND SIM is not working and I have submit return request to FLIPCART to change or repair the phone but till date the FLIPCART has not responded and I have approached the MOTOROLA service center at VISAKHAPATNAM but the service center people has not responded so please change are repair the phone
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      abu5577
      from Chennai, Tamil Nadu
      Aug 14, 2015
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      Address: Tirunelveli, Tamil Nadu

      I have purchased moto g and moto e, 6 month back. My mobile charge was dry the i put charge the battery was not charged. i have give to tirunelveli moto service center. he told me the charger pin was damaged repair amont 1500 rs. but actually the pin not damaged. i have received return back and give private service center. they pushed battery the problem was solved. Then i have same problem in moto e. I have give to same service center they told after one month the repair amount 2500 rs . the mobile price Rs-3999 now.
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        devendrapareek
        from Jaipur, Rajasthan
        Aug 12, 2015
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        Address: Jaipur, Rajasthan

        Motorola committed to repair my phone within 7 days and now it has been more than one and half months and you people are wasting my and time and energy by sending me from one person to another. I have spoken to many customer care executives of yours and all they fooled me by committing to deliver within next 7 days, then again within next 7 days, then again within next 7 days – It’s more than 30 days over your commitment to repairing my phone within 7 days. Don’t you feel any kind embarrassment when you keep breaking your commitments repeatedly for 5 times? That’s too after getting a deadline of 7 days to fulfill one commitment? If you can’t repair my phone, replace it with a new one ASAP or else I will be forced to go to consumer forum against you. You don’t have any idea what kind of convenience I am going through for your faulty service. Please pay attention my request. It’s my humble request to you. Don’t make your customer feel helpless like this. Devendra Pareek [protected]@gmail.com [protected]
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          devendrapareek
          from Jaipur, Rajasthan
          Aug 12, 2015
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          Address: Jaipur, Rajasthan

          Motorola committed to repair my phone within 7 days and now it has been more than one and half months and you people are wasting my and time and energy by sending me from one person to another. I have spoken to many customer care executives of yours and all they fooled me by committing to deliver within next 7 days, then again within next 7 days, then again within next 7 days – It’s more than 30 days over your commitment to repairing my phone within 7 days. Don’t you feel any kind embarrassment when you keep breaking your commitments repeatedly for 5 times? That’s too after getting a deadline of 7 days to fulfill one commitment? If you can’t repair my phone, replace it with a new one ASAP or else I will be forced to go to consumer forum against you. You don’t have any idea what kind of convenience I am going through for your faulty service. Please pay attention my request. It’s my humble request to you. Don’t make your customer feel helpless like this. Devendra Pareek [protected]@gmail.com [protected]
          +1 photos
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          Motorola committed to repair my phone within 7 days and now it has been
          more than one and half months and you people are wasting my and time and
          energy by sending me from one person to another.

          I have spoken to many customer care executives of yours and all they
          fooled me by committing to deliver within next 7 days, then again within
          next 7 days, then again within next 7 days – It’s more than 45 days
          over your commitment to repairing my phone within 7 days.

          many time i go to Surat Service Center and they are not any response and Call center employee said that Motorola Head Executive call to my phone but nobody call and no response

          If you can’t repair my phone, replace it with a new one ASAP or else I
          will be forced to go to consumer forum against you. You don’t have any
          idea what kind of convenience I am going through for your faulty
          service. Please pay attention my request. It’s my humble request to you.


          Don’t make your customer feel helpless like this.
          Mayur valjibhai korat
          mayur.[protected]@gmail.com
          [protected]

          Complaint for Motorola Service - Comment #2209469 - Image #0
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            D
            Dhru212
            from Ahmedabad, Gujarat
            Aug 11, 2015
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            Address: Ahmedabad, Gujarat

            I have Moto G (2nd Gen.) and i used this phone from last 10months and in each month there is some problem.. within 4months i had to change motherboard of the phone. and every 3months i had to visit the care center. so i thought that my piece of the phone is defected. as this much of problem will not be found in any other cellphone.
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              Akshay Vishwanaath
              from Chennai, Tamil Nadu
              Aug 11, 2015
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              Address: Chennai, Tamil Nadu

              Bought a new NExus 6 on Flipkart on april. the phone's motherboard went off in 2 months. When contacted they're saying that replacement period is over and all. I gave my phone for service and it's been a month and haven't got it back yet. flipkart should take responsibility for this. and so does motorola.
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                Muna Dutta
                from Visakhapatnam, Andhra Pradesh
                Aug 11, 2015
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                Address: Hyderabad, Andhra Pradesh

                I had given my mobile MOTO E to the Hyderabad Service center at Abids on 7th July. 35 days have gone and till now they have not repaired my mobile neither they are giving me any spare mobile. Their Customer care representatives are only delaying by days. they are also not connecting me to their Higher Authority neither replying to me. So I have decided to lodge a Consumer Case regarding this in AP STATE CONSUMER COURT. Thank You. [protected]@gmail.com
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                  அருண் குமார்
                  from Chennai, Tamil Nadu
                  Aug 11, 2015
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                  Address: Madurai, Tamil Nadu

                  Dear sir, i have ordered moto g 3rd generation two days before through flipkart. The features of the phone is excellent but i am hving heating issue in my phone which was bought by me recently. The phone has getting too much of heating within six mins while using data.. i have return req to flipkart. I am perusal customer of our motorola, tats why i have filed complaint regarding our product. Bcoz, earlier days i have bought like motorola x 2nd gen, g 2 nd gen. The above said phones has not getting any issue. Tats y i bought moto g 3rd gen. Please rectify the problems for partucular model
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                    Keerthi Nallapaneni
                    from Bengaluru, Karnataka
                    Aug 11, 2015
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                    Address: Guntur, Andhra Pradesh

                    I am feeling bad that we are paying for original screens and we are getting duplicates even in authorised service stations... And they are getting cracks with in a month...I had a doubt if moto itself is like that or they are giving me duplicates...
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                      devendrapareek
                      from Jaipur, Rajasthan
                      Aug 10, 2015
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                      Address: Jaipur, Rajasthan

                      I have Submitted my mobile (Moto E) in moto service center at 22 June 2015 for service. I have received it on 18 July 2015 and resubmitted it on same day again. bcz my mobile is not repaired properly. First time My job sheet no :- AMSJAI002061 date 22 June 2015 Second time My job sheet no :- AMSJAI002795 date 18 July 2015 I am much frustrated now as i am yet to get my repaired mobile back. Worst service ever had!!!
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                        Naveen s Shet
                        from Bengaluru, Karnataka
                        Aug 10, 2015
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                        Address: Udupi, Karnataka

                        I have bought Moto E from flipkart on july 2014. On august 3 2015 my mobile not getting GPS signal and not connecting to Wifi and Bluetooth .I gave to repair to the Moto Service Center, They said that issues with Mother Board. Now i'm asking to replace the Motherboard. But they are denying to replace it
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                          sagarlakkewar
                          from Mumbai, Maharashtra
                          Aug 7, 2015
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                          Address: Chandrapur, Maharashtra

                          I have given my moto g2 in service centre of nagpur(B2X, Jhansi rani square) 15 days before. Phone is in warranty period. phone is hanging on logo. Only they have to do software. Unnecessary they are delaying. Everytime I go, they tell to come tomorrow. Do the company wants to void my warranty period by telling tommorrow.
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                            Ussubaid
                            from Lucknow, Uttar Pradesh
                            Aug 7, 2015
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                            Address: Lucknow, Uttar Pradesh

                            Hi I have purchased motorola g2 in november 2015, my phone touch screen was not working, so i have given my phone to motorola service center which is located in hazratganj lucknow, uttar pradesh . they are just stretching the time and giving excuses whenever i call for the status of my phone.
                            please resolve it as soon as possible .
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                              mikilvora
                              from Mumbai, Maharashtra
                              Aug 6, 2015
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                              Address: Ahmedabad, Gujarat

                              I have purchased Motorol Moto-G mobile on[protected] invoice no- wfld[protected]. mobile is currently not working properly and we want to Exchange the mobile. kindly check the invoice and send any customer executive at our home for exchange the hand set.
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                                parijat mishra
                                from Mumbai, Maharashtra
                                Aug 6, 2015
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                                Address: Lucknow, Uttar Pradesh

                                I want you to exchange my motoxt1052 because it is not up to the mark I had bought it 9 months ago and from 3 months it is service center for different problems like motherboard, display, simslot problem..pls exchange my handset or give my money back as I got fed up with your service and handset I will be really grateful to u Thankyou
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                                  G_Jain
                                  from Mumbai, Maharashtra
                                  Aug 5, 2015
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                                  Address: Bangalore, Karnataka

                                  Motorola, you have the worst after sales service in India. You will not find email address or contact number of any senior employee to go to. And we all know that customer care is useless, especially of Motorola. In a gist, Motorola considers its customers not worthy enough to share even the email ids of its senior employees. All U will find is a toll free customer care number which will never care about ur problem and a generic mail id where no one replies. I agree, the product is good. But no company has survived in India for long without a good after sales service. Dear prospective buyers... Keep your fingers crossed when you buy a Moto next time!!
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                                    kishore kumar jena
                                    from Kolkata, West Bengal
                                    Aug 5, 2015
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                                    Address: Kolkata, West Bengal

                                    I purchased Moto G2 on 2nd Jan 2015. On 10th of July I found that one of sim slot of the handset not working and other one can be adjusted. So I adjust with single SIM for 10 days then I decided to give it for repairing in service center on 21st July. Receptionist at the service center said that if it repaired then they will inform me after 2 days. After 2 days they told that it will take more 7 days to be repaired. I think that one week would be fine. After one week I didn't get any response from the service center. So I thought of calling Motorola Customer care about that. On calling customer they ask for require details to know the status of my handset and told me that board need to be replace so it will take total of 15 days from the date of submitting the handset in service center. So get relaxed finally after 5 more days I gonna get my phone. So directly headed to get my handset from service center but they told that it is still pending due no supply of spare sim slot. I got irritated after hearing this. I called customer care again then one representative told that he gonna send my request to senior to resolve it, within 24 to 48 hours they gonna call me on given number. then I said who going wait one more day for hearing with another representative. So I am lodging a complaint here
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                                      Komal Ahluwalia
                                      from Pune, Maharashtra
                                      Aug 5, 2015
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                                      Address: Pune, Maharashtra

                                      45 days old handset given for repairing twice at Authorized Service Center. First time, they did a software update and returned the phone. My phone again got the bluescreen continuous reboot loop issue one week after the first repair. Authorized Service Center not able to detect the hardware problem, they, just update and return. Job Sheet number: 1AMSPUN004399 2AMSPUN003949 I demand a replacement for the handset as it is only 45 days old.
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                                        amit996
                                        from Jammu, Jammu and Kashmir
                                        Aug 5, 2015
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                                        Address: Ludhiana, Punjab

                                        Kindly Resolve my issue, My handset is not working properly, I have submit My handset in Motorola service center in Ludhiana Before 30 days, but still its hanged again and again, and not its vibration motor is stopped after received my handset from motorola service station, kindly Reslove my issue, i submitted my handset again in service station, MY HANDSET IS UNDER WARRANTY period, , My work order-LZT/MG/15/00819 WO Name-Rajesh kumar \Mob, +91-[protected]
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