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Motorola Mobility Complaints & Reviews

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Last updated Mar 7, 2024
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Motorola Mobility reviews & complaints page 62

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N
Naveen s Shet
from Bengaluru, Karnataka
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Not replacing Motherboard

Address:Udupi, Karnataka

I have bought Moto E from flipkart on july 2014. On august 3 2015 my mobile not getting GPS signal and not connecting to Wifi and Bluetooth .I gave to repair to the Moto Service Center, They said that issues with Mother Board. Now i'm asking to replace the Motherboard. But they are denying to replace it...
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S
sagarlakkewar
from Mumbai, Maharashtra
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Delay in service

Address:Chandrapur, Maharashtra

I have given my moto g2 in service centre of nagpur(B2X, Jhansi rani square) 15 days before. Phone is in warranty period. phone is hanging on logo. Only they have to do software. Unnecessary they are delaying. Everytime I go, they tell to come tomorrow. Do the company wants to void my warranty period by telling tommorrow....
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U
Ussubaid
from Lucknow, Uttar Pradesh
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11 days phone given for repairing. Still not repaired

Address:Lucknow, Uttar Pradesh

Hi I have purchased motorola g2 in november 2015, my phone touch screen was not working, so i have given my phone to motorola service center which is located in hazratganj lucknow, uttar pradesh . they are just stretching the time and giving excuses whenever i call for the status of my phone.
please resolve it as soon as possible ....
+1 photos
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M
mikilvora
from Mumbai, Maharashtra
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Mobile Moto -G

Address:Ahmedabad, Gujarat

I have purchased Motorol Moto-G mobile on[protected] invoice no- wfld[protected]. mobile is currently not working properly and we want to Exchange the mobile. kindly check the invoice and send any customer executive at our home for exchange the hand set....
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P
parijat mishra
from Mumbai, Maharashtra
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Regarding exchange of a handset

Address:Lucknow, Uttar Pradesh

I want you to exchange my motoxt1052 because it is not up to the mark I had bought it 9 months ago and from 3 months it is service center for different problems like motherboard, display, simslot problem..pls exchange my handset or give my money back as I got fed up with your service and handset I will be really grateful to u Thankyou...
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G
G_Jain
from Mumbai, Maharashtra
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Defective Moto Handset

Address:Bangalore, Karnataka

Motorola, you have the worst after sales service in India. You will not find email address or contact number of any senior employee to go to. And we all know that customer care is useless, especially of Motorola. In a gist, Motorola considers its customers not worthy enough to share even the email ids of its senior employees. All U will find is a toll free customer care number which will never care about ur problem and a generic mail id where...
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K
kishore kumar jena
from Kolkata, West Bengal
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Unable to repair the handset.

Address:Kolkata, West Bengal

I purchased Moto G2 on 2nd Jan 2015. On 10th of July I found that one of sim slot of the handset not working and other one can be adjusted. So I adjust with single SIM for 10 days then I decided to give it for repairing in service center on 21st July. Receptionist at the service center said that if it repaired then they will inform me after 2 days. After 2 days they told that it will take more 7 days to be repaired. I think that one week...
+1 photos
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K
Komal Ahluwalia
from Pune, Maharashtra
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45 days phone given for repairing twice. issue still undetected.

Address:Pune, Maharashtra

45 days old handset given for repairing twice at Authorized Service Center. First time, they did a software update and returned the phone. My phone again got the bluescreen continuous reboot loop issue one week after the first repair. Authorized Service Center not able to detect the hardware problem, they, just update and return. Job Sheet number: 1AMSPUN004399 2AMSPUN003949 I demand a replacement for the handset as it is only...
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A
amit996
from Jammu, Jammu and Kashmir
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Handset not working

Address:Ludhiana, Punjab

Kindly Resolve my issue, My handset is not working properly, I have submit My handset in Motorola service center in Ludhiana Before 30 days, but still its hanged again and again, and not its vibration motor is stopped after received my handset from motorola service station, kindly Reslove my issue, i submitted my handset again in service station, MY HANDSET IS UNDER WARRANTY period, , My work order-LZT/MG/15/00819 WO Name-Rajesh kumar \Mob,...
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A
arasan444
from Mumbai, Maharashtra
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Motorola

Address:Chennai, Tamil Nadu

I gave my mobile (Moto x) to trident technologies (In nungambakkam chennai) on 3rd july till now im not get back my mobil. . . (My work order no :otmmg / 15 / 02516) and 25th july, i call motorola toll free numbr. . And regester my complete (My complete no :[protected] . . Till now im not any calls r anythig. . What can i do now. . . ? (My work order no :otmmg / 15 / 02516)...
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S
Shreyankar
from Delhi, Delhi
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Phone

Address:Durg, Chhattisgarh

I recently bought a Moto G2. The delivery of the same was made to me on 24th july. I am mainly facing two problems with my phone. 1) The phone is getting discharged earlier than expected even when the phone is in idle mode i.e. without Wi-Fi and Mobile Data switched on. 2) The phone's lower speaker is a defective one. I am expecting an exchange from Flipkart. Thank you...
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B
bablu11
from Mumbai, Maharashtra
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Pathetic battery. . . The phone does not provide 2070 mah of charge.

Address:Bangalore, Karnataka

the phones battery drains from close to 70 % to 0 % in 1 sec. this is digusting, this is a problem with many other cases regarding moto g product. The company should be charged against this. I wish i could paste some snapshots of the battery life here had there been a facility. I couldn't use the full battery life cycle from the past 3 months. Secondly the internet connection always fluctuates. it always shows an exclaimation mark. If...
+1 photos
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My phone is hanging a lot...i specifically bought it for smooth gaming purpose... But the gaming experience is very rough...battery issues too are disturbing me...my mobile is in warranty...plz solve my problem or advice me a service centre near rohini, new delhi
Email me at :- vsvaibhav1012 @gmail.com
Thankx for ur attention...hope u will reply me as soon as possible...
+2 photos
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S
smangesh4
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About sound problem

Address:Pune, Maharashtra

From last 2weeks my phones big Speaker is not working properly. In these days it automatically got OK 1 time and now it is not working once again. Please give me feedback and also this piece is with lots of problems. Please give me change piece for this phone....
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A
ameya1
from Mumbai, Maharashtra
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Phone hangs on the incoming call

Address:Thane, Maharashtra

i have moto g 2nd generation. phone hangs when its keep in the ideal n suddenly call came then i cant able to receive call. i go to the customer services center but they also dont have any idea about this problem.they take more than 30 days to give me my phn back but after that also same issue occurs.my phn is still in service center....
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R
rakesh prajapatip
from Noida, Uttar Pradesh
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Moto g2 touch screen stucks / hangs while operating

Address:New Delhi, Delhi

I have visited four times in your amblax services main vikas Marg Shakar pur Delhi for the same problem as sometimes my phone moto g2 got stuck to unlock means on screen when it comes swipe to unlock it didn't response to touch means it got stuck nowhere it is possible to touch on screen. first i have submitted this device on 9th july 2015 and till today 31/07/2015 visited four times. this is sucks. shame on you moto.
And your...
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H
Husain Mahuvawala
from Mumbai, Maharashtra
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After sales Service

Address:Mumbai City, Maharashtra

There was a problem with my phone screen on 12th of june i took it to the service center and after constant followup i finally got my phone back on 23rd june. exactly after a month on 23rd july the touch screen stopped working it has been 8 days and i havnt heard from motorola even after constant followup i finally got a reply today saying that they are short of spares so they cant commit how much time will it take. I guess either motorola...
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.Rajib Hussain
from Gurgaon, Haryana
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Defective Handset

Address:New Delhi, Delhi

I have purchased my motorola g 2nd generation 2 months ago from Flipkart. For a week ive noticed network problem. I thought maybe the sim problem but even i replaced Sim card the problem persist same. Then i switched my sim card with my wife simcard and used for 2 days. Same problem was showing. Then i gave complaint to customer care. they gave me solutions. i did everything but of no use. At the end i went to the motorola service center...
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R
rajeshcha
from Mumbai, Maharashtra
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Bad response from service centre Dadar E mumbai

Address:Mumbai City, Maharashtra

I am Motorola E 2gen user since last 3 months, i had 1 problem in cell so i went to Dadar E service center, but the person sitting their Mr Girish, given worst response, used very bad words to me, he don"t required customers. i am going to file case against your service center and your service in consumer court. Regards Rajesh Chavan [protected]...
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V
Vigi
from Chennai, Tamil Nadu
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My Phone Display is Problem

Address:Chennai, Tamil Nadu

Dear Sir, My Name Vikranth i had ordered My Mobile Motorola G 2nd Gen through Flipkart on 15.07.2015 at 9.15 pm. I had Received My mobile on 20th July evening at 6PM.After two days working suddenly on 22nd Morning My Mobile was display suddenly Switched off even though my mobile is in full Charge. Call is Coming in my mobile and display was not working.I Went to Motorola Service Centre at T. Nagar. Shop Name B2X. They told this was a board...
+3 photos
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