Motorola Mobility Complaints & Reviews

I Have Purchased A MOTOG 3RD Generation Phone Through FLIPCART and I have Paid Full Amount Of Rs..13, 000/- and I Have Received MOBILE PHONE Through BLUE DART Corriers The Phone IS Not Working The above phone 2ND SIM is not working and I have submit return request to FLIPCART to change or repair the phone but till date the FLIPCART has not responded and I have approached the MOTOROLA service center at VISAKHAPATNAM but the service center people has not responded so please change are repair the phone

I have purchased moto g and moto e, 6 month back. My mobile charge was dry the i put charge the battery was not charged. i have give to tirunelveli moto service center. he told me the charger pin was damaged repair amont 1500 rs. but actually the pin not damaged. i have received return back and give private service center. they pushed battery the problem was solved. Then i have same problem in moto e. I have give to same service center they told after one month the repair amount 2500 rs . the mobile price Rs-3999 now.

Motorola committed to repair my phone within 7 days and now it has been more than one and half months and you people are wasting my and time and energy by sending me from one person to another. I have spoken to many customer care executives of yours and all they fooled me by committing to deliver within next 7 days, then again within next 7 days, then again within next 7 days – It’s more than 30 days over your commitment to repairing my phone within 7 days. Don’t you feel any kind embarrassment when you keep breaking your commitments repeatedly for 5 times? That’s too after getting a deadline of 7 days to fulfill one commitment? If you can’t repair my phone, replace it with a new one ASAP or else I will be forced to go to consumer forum against you. You don’t have any idea what kind of convenience I am going through for your faulty service. Please pay attention my request. It’s my humble request to you. Don’t make your customer feel helpless like this. Devendra Pareek [protected]@gmail.com [protected]

Motorola committed to repair my phone within 7 days and now it has been more than one and half months and you people are wasting my and time and energy by sending me from one person to another. I have spoken to many customer care executives of yours and all they fooled me by committing to deliver within next 7 days, then again within next 7 days, then again within next 7 days – It’s more than 30 days over your commitment to repairing my phone within 7 days. Don’t you feel any kind embarrassment when you keep breaking your commitments repeatedly for 5 times? That’s too after getting a deadline of 7 days to fulfill one commitment? If you can’t repair my phone, replace it with a new one ASAP or else I will be forced to go to consumer forum against you. You don’t have any idea what kind of convenience I am going through for your faulty service. Please pay attention my request. It’s my humble request to you. Don’t make your customer feel helpless like this. Devendra Pareek [protected]@gmail.com [protected]

I have Moto G (2nd Gen.) and i used this phone from last 10months and in each month there is some problem.. within 4months i had to change motherboard of the phone. and every 3months i had to visit the care center. so i thought that my piece of the phone is defected. as this much of problem will not be found in any other cellphone.

Bought a new NExus 6 on Flipkart on april. the phone's motherboard went off in 2 months. When contacted they're saying that replacement period is over and all. I gave my phone for service and it's been a month and haven't got it back yet. flipkart should take responsibility for this. and so does motorola.

I had given my mobile MOTO E to the Hyderabad Service center at Abids on 7th July. 35 days have gone and till now they have not repaired my mobile neither they are giving me any spare mobile. Their Customer care representatives are only delaying by days. they are also not connecting me to their Higher Authority neither replying to me. So I have decided to lodge a Consumer Case regarding this in AP STATE CONSUMER COURT. Thank You. [protected]@gmail.com

Dear sir, i have ordered moto g 3rd generation two days before through flipkart. The features of the phone is excellent but i am hving heating issue in my phone which was bought by me recently. The phone has getting too much of heating within six mins while using data.. i have return req to flipkart. I am perusal customer of our motorola, tats why i have filed complaint regarding our product. Bcoz, earlier days i have bought like motorola x 2nd gen, g 2 nd gen. The above said phones has not getting any issue. Tats y i bought moto g 3rd gen. Please rectify the problems for partucular model

I am feeling bad that we are paying for original screens and we are getting duplicates even in authorised service stations... And they are getting cracks with in a month...I had a doubt if moto itself is like that or they are giving me duplicates...

I have Submitted my mobile (Moto E) in moto service center at 22 June 2015 for service. I have received it on 18 July 2015 and resubmitted it on same day again. bcz my mobile is not repaired properly. First time My job sheet no :- AMSJAI002061 date 22 June 2015 Second time My job sheet no :- AMSJAI002795 date 18 July 2015 I am much frustrated now as i am yet to get my repaired mobile back. Worst service ever had!!!

I have bought Moto E from flipkart on july 2014. On august 3 2015 my mobile not getting GPS signal and not connecting to Wifi and Bluetooth .I gave to repair to the Moto Service Center, They said that issues with Mother Board. Now i'm asking to replace the Motherboard. But they are denying to replace it

I have given my moto g2 in service centre of nagpur(B2X, Jhansi rani square) 15 days before. Phone is in warranty period. phone is hanging on logo. Only they have to do software. Unnecessary they are delaying. Everytime I go, they tell to come tomorrow. Do the company wants to void my warranty period by telling tommorrow.

Hi I have purchased motorola g2 in november 2015, my phone touch screen was not working, so i have given my phone to motorola service center which is located in hazratganj lucknow, uttar pradesh . they are just stretching the time and giving excuses whenever i call for the status of my phone.
please resolve it as soon as possible .

I have purchased Motorol Moto-G mobile on[protected] invoice no- wfld[protected]. mobile is currently not working properly and we want to Exchange the mobile. kindly check the invoice and send any customer executive at our home for exchange the hand set.

I want you to exchange my motoxt1052 because it is not up to the mark I had bought it 9 months ago and from 3 months it is service center for different problems like motherboard, display, simslot problem..pls exchange my handset or give my money back as I got fed up with your service and handset I will be really grateful to u Thankyou

Motorola, you have the worst after sales service in India. You will not find email address or contact number of any senior employee to go to. And we all know that customer care is useless, especially of Motorola. In a gist, Motorola considers its customers not worthy enough to share even the email ids of its senior employees. All U will find is a toll free customer care number which will never care about ur problem and a generic mail id where no one replies. I agree, the product is good. But no company has survived in India for long without a good after sales service. Dear prospective buyers... Keep your fingers crossed when you buy a Moto next time!!

I purchased Moto G2 on 2nd Jan 2015. On 10th of July I found that one of sim slot of the handset not working and other one can be adjusted. So I adjust with single SIM for 10 days then I decided to give it for repairing in service center on 21st July. Receptionist at the service center said that if it repaired then they will inform me after 2 days. After 2 days they told that it will take more 7 days to be repaired. I think that one week would be fine. After one week I didn't get any response from the service center. So I thought of calling Motorola Customer care about that. On calling customer they ask for require details to know the status of my handset and told me that board need to be replace so it will take total of 15 days from the date of submitting the handset in service center. So get relaxed finally after 5 more days I gonna get my phone. So directly headed to get my handset from service center but they told that it is still pending due no supply of spare sim slot. I got irritated after hearing this. I called customer care again then one representative told that he gonna send my request to senior to resolve it, within 24 to 48 hours they gonna call me on given number. then I said who going wait one more day for hearing with another representative. So I am lodging a complaint here

45 days old handset given for repairing twice at Authorized Service Center. First time, they did a software update and returned the phone. My phone again got the bluescreen continuous reboot loop issue one week after the first repair. Authorized Service Center not able to detect the hardware problem, they, just update and return. Job Sheet number: 1AMSPUN004399 2AMSPUN003949 I demand a replacement for the handset as it is only 45 days old.

Kindly Resolve my issue, My handset is not working properly, I have submit My handset in Motorola service center in Ludhiana Before 30 days, but still its hanged again and again, and not its vibration motor is stopped after received my handset from motorola service station, kindly Reslove my issue, i submitted my handset again in service station, MY HANDSET IS UNDER WARRANTY period, , My work order-LZT/MG/15/00819 WO Name-Rajesh kumar \Mob, +91-[protected]

I gave my mobile (Moto x) to trident technologies (In nungambakkam chennai) on 3rd july till now im not get back my mobil. . . (My work order no :otmmg / 15 / 02516) and 25th july, i call motorola toll free numbr. . And regester my complete (My complete no :[protected] . . Till now im not any calls r anythig. . What can i do now. . . ? (My work order no :otmmg / 15 / 02516)