Motorola Mobility Complaints & Reviews

Problem 1 -the person on the other end of the phone cannot hear my voice when i talk. problem2- when a call comes it doesn't display on the screen in full. it displays only on the top screen in a very miniature form to accept or reject. problem 3- when i call sometimes the call gets connected in the background while my active screen doesn't show that the call has actually been connected problem4- sometimes the keypad doesn't type texts till i exit the keypad completely. IMEI NO.1 [protected] IMEI NO 2 [protected]

Dear Sir, In the matter above it is to say that I purchased black colored Moto G Motorola mobile phone through filpkart last year warranty of which is going to expire on 19th of August 2015. Due to moisture problem in the mobile I approached to service centre name Ensure support service, F-46 B, Ramesh Marg, C-scheme, Jaipur, Rajasthan for replacement/repair of mobile mentioned above but they directly refused to entertain this case. Touch screen of this mobile is working properly, mobile can be switched on and off, display is there on screen (some haziness) and all other functions are proper. The service centre directly refused to even examine the damage occurred if any due to moisture. Sir, when my mobile is running under guarantee period then why I am devoid of being repair/replacement of my mobile? Please consider my request in arranging necessary formalities for replacement/repair of my mobile at the earliest. I have approached the company on 13th and 14th August 2015 i.e. 4-5 days earlier before completion of warranty period. Thanking You. Dr. Vinesh Kumar [protected] [protected]@gmail.com Details of mobile: IMEI: [protected] [protected] MSN: Q627XGVHQK Model: AP3235AE7K8 FCCID: IH DT56PF1 Type: MODEB SeQ #: T140424W-258

Dear sir, I have purchased moto e 2nd gen in march 15. Recently sim 1 was automatically disabled I have changed sim in sim 2 port and it was on but sim 1 port was disabled as sim inserted in it. I tried to search Motorola's service centre in my city SURENDRANAGAR but I failed as there is no service centre in my city

Evening while cumming back home from office my phone was stolen by sumone while standing in busstand, sooo please help me in finding it and please block my phone soo that no one can use it further IMEI [protected]

I Have Purchased A MOTOG 3RD Generation Phone Through FLIPCART and I have Paid Full Amount Of Rs..13, 000/- and I Have Received MOBILE PHONE Through BLUE DART Corriers The Phone IS Not Working The above phone 2ND SIM is not working and I have submit return request to FLIPCART to change or repair the phone but till date the FLIPCART has not responded and I have approached the MOTOROLA service center at VISAKHAPATNAM but the service center people has not responded so please change are repair the phone

I have purchased moto g and moto e, 6 month back. My mobile charge was dry the i put charge the battery was not charged. i have give to tirunelveli moto service center. he told me the charger pin was damaged repair amont 1500 rs. but actually the pin not damaged. i have received return back and give private service center. they pushed battery the problem was solved. Then i have same problem in moto e. I have give to same service center they told after one month the repair amount 2500 rs . the mobile price Rs-3999 now.

Motorola committed to repair my phone within 7 days and now it has been more than one and half months and you people are wasting my and time and energy by sending me from one person to another. I have spoken to many customer care executives of yours and all they fooled me by committing to deliver within next 7 days, then again within next 7 days, then again within next 7 days – It’s more than 30 days over your commitment to repairing my phone within 7 days. Don’t you feel any kind embarrassment when you keep breaking your commitments repeatedly for 5 times? That’s too after getting a deadline of 7 days to fulfill one commitment? If you can’t repair my phone, replace it with a new one ASAP or else I will be forced to go to consumer forum against you. You don’t have any idea what kind of convenience I am going through for your faulty service. Please pay attention my request. It’s my humble request to you. Don’t make your customer feel helpless like this. Devendra Pareek [protected]@gmail.com [protected]

Motorola committed to repair my phone within 7 days and now it has been more than one and half months and you people are wasting my and time and energy by sending me from one person to another. I have spoken to many customer care executives of yours and all they fooled me by committing to deliver within next 7 days, then again within next 7 days, then again within next 7 days – It’s more than 30 days over your commitment to repairing my phone within 7 days. Don’t you feel any kind embarrassment when you keep breaking your commitments repeatedly for 5 times? That’s too after getting a deadline of 7 days to fulfill one commitment? If you can’t repair my phone, replace it with a new one ASAP or else I will be forced to go to consumer forum against you. You don’t have any idea what kind of convenience I am going through for your faulty service. Please pay attention my request. It’s my humble request to you. Don’t make your customer feel helpless like this. Devendra Pareek [protected]@gmail.com [protected]

I have Moto G (2nd Gen.) and i used this phone from last 10months and in each month there is some problem.. within 4months i had to change motherboard of the phone. and every 3months i had to visit the care center. so i thought that my piece of the phone is defected. as this much of problem will not be found in any other cellphone.

Bought a new NExus 6 on Flipkart on april. the phone's motherboard went off in 2 months. When contacted they're saying that replacement period is over and all. I gave my phone for service and it's been a month and haven't got it back yet. flipkart should take responsibility for this. and so does motorola.

I had given my mobile MOTO E to the Hyderabad Service center at Abids on 7th July. 35 days have gone and till now they have not repaired my mobile neither they are giving me any spare mobile. Their Customer care representatives are only delaying by days. they are also not connecting me to their Higher Authority neither replying to me. So I have decided to lodge a Consumer Case regarding this in AP STATE CONSUMER COURT. Thank You. [protected]@gmail.com

Dear sir, i have ordered moto g 3rd generation two days before through flipkart. The features of the phone is excellent but i am hving heating issue in my phone which was bought by me recently. The phone has getting too much of heating within six mins while using data.. i have return req to flipkart. I am perusal customer of our motorola, tats why i have filed complaint regarding our product. Bcoz, earlier days i have bought like motorola x 2nd gen, g 2 nd gen. The above said phones has not getting any issue. Tats y i bought moto g 3rd gen. Please rectify the problems for partucular model

I am feeling bad that we are paying for original screens and we are getting duplicates even in authorised service stations... And they are getting cracks with in a month...I had a doubt if moto itself is like that or they are giving me duplicates...

I have Submitted my mobile (Moto E) in moto service center at 22 June 2015 for service. I have received it on 18 July 2015 and resubmitted it on same day again. bcz my mobile is not repaired properly. First time My job sheet no :- AMSJAI002061 date 22 June 2015 Second time My job sheet no :- AMSJAI002795 date 18 July 2015 I am much frustrated now as i am yet to get my repaired mobile back. Worst service ever had!!!

I have bought Moto E from flipkart on july 2014. On august 3 2015 my mobile not getting GPS signal and not connecting to Wifi and Bluetooth .I gave to repair to the Moto Service Center, They said that issues with Mother Board. Now i'm asking to replace the Motherboard. But they are denying to replace it

I have given my moto g2 in service centre of nagpur(B2X, Jhansi rani square) 15 days before. Phone is in warranty period. phone is hanging on logo. Only they have to do software. Unnecessary they are delaying. Everytime I go, they tell to come tomorrow. Do the company wants to void my warranty period by telling tommorrow.

Hi I have purchased motorola g2 in november 2015, my phone touch screen was not working, so i have given my phone to motorola service center which is located in hazratganj lucknow, uttar pradesh . they are just stretching the time and giving excuses whenever i call for the status of my phone.
please resolve it as soon as possible .

I have purchased Motorol Moto-G mobile on[protected] invoice no- wfld[protected]. mobile is currently not working properly and we want to Exchange the mobile. kindly check the invoice and send any customer executive at our home for exchange the hand set.

I want you to exchange my motoxt1052 because it is not up to the mark I had bought it 9 months ago and from 3 months it is service center for different problems like motherboard, display, simslot problem..pls exchange my handset or give my money back as I got fed up with your service and handset I will be really grateful to u Thankyou

Motorola, you have the worst after sales service in India. You will not find email address or contact number of any senior employee to go to. And we all know that customer care is useless, especially of Motorola. In a gist, Motorola considers its customers not worthy enough to share even the email ids of its senior employees. All U will find is a toll free customer care number which will never care about ur problem and a generic mail id where no one replies. I agree, the product is good. But no company has survived in India for long without a good after sales service. Dear prospective buyers... Keep your fingers crossed when you buy a Moto next time!!