Claimed

Motorola Mobility Complaints & Reviews

2.7
Last updated Apr 24, 2024
Complaints 1939
Resolved
1021
Unresolved
918
Quick Links
Statistics
Share
Contacts

File a complaint to Motorola Mobility

Having problems with Motorola Mobility?

File a complaint and get it resolved by Motorola Mobility customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Motorola Mobility
Customer Service Contacts

Motorola Mobility Phone Numbers

Toll free
1800 102 2344
49
37
Phone
+91 12 4413 1500
26
19
+1 800 668 6765
5
5

Motorola Mobility Website

Motorola Mobility Head Office Address

12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City
Gurgaon
Gurgaon District
Haryana
India
122002

Motorola Mobility reviews & complaints page 64

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Murali voleti
from Chennai, Tamil Nadu
Report
Copy

Mouth not supported

When we make voice call our voice does not listen to another person., But we received any calls there are no problem. I am facing this problem till 4months, I am already send this device to BANGALORE servicing centre for 2 times but there is no change, please solve my problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Afzal Rafeeque
from Delhi, Delhi
Report
Copy

Screen touch problem

Address:New Delhi, Delhi

I am facing problem from last 2 days that my cell phone touch doesn't work during unlock the phone, Some times problem resolve by pressing power off button many times and some times I use to off the cell phone then problem resolve please resolve the problem as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pankaj0777
from Delhi, Delhi
Report
Copy

Sudden screen crack issue.

Address:Gautam Buddh Nagar, Uttar Pradesh

This is Pankaj from Noida, UP. I have moto g 2nd generation phone and it's sudden cracked from top of the speaker side due to heat might be. I went to the service center and said that all the things but they charging me Rs. 4200.00 and they didn't bothered how it happened. And i also called to the customer care but they said we can't help you. My phone is only 4 months old and it's under warranty also and it's not any accidental damage it's...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vgaikwad76comp
from Aurangabad, Maharashtra
Report
Copy

Service centre - no responce and delayed service

Address:Aurangabad, Maharashtra

I have given my E-2 to the service center (Infinity Computer Services). Job sheet no AMSAUR000078. Since last 12th june they are not able to resolve the problem saying the part not received from Motorola company. Flipkart customer care people giving date on date almost more than a 20 communication exchange since last one month. What is the way out of this. Is there any other forum or consumer court where I can log a complaint....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shanmugam G.K
from Gurgaon, Haryana
Report
Copy

Frequent restart

From G.K.Shanmugam, 34/5, chinnaiya reddy street, TMP Nagar, Mettur RS (PO), Mettur (TK), Salem (DT), Tamilnadu. PIN: 636402 Mail : [protected]@yahoo.co.in Mobile No: [protected] Mobile Model : XT1022 (MOTO E) To Moto customer care Executive Sub : Regarding frequent restart problem of my mobile phone Dear Sir, My mobile phone MOTO E last 3 months generating problem of frequent restart. I asked my friends circle...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
devrat92
from Gurgaon, Haryana
Report
Copy

Extending date of dispatch of cellphone

Address:Mumbai City, Maharashtra

I submitted my moto x on 25 june for the chnge of motherboard with return date of 9 july bt i rcvd mail form motorola staing courier issues it will be given to me on 15 then it became 18 and 22 and on 19 i rcvd the call form the service centre that the cell would be given after one week i m vry irritated nd disheartened form your unprofessionalness...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra

Hello, I have purchased moto g2, I got screen disply issue and so I submit it to B2X, Motorolla service center, Nana Peth, Near modi ganpati Temple, pune. The guys over there are unproffesional, Dont receive the calls, Lie, never meets the dealine and the mejorly they dnt even have the knowledge. They charge like mad. I suggest motorolla to take it seriouly and give certification only to professional and qualified people. Customers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajeevjha1991
from New Delhi, Delhi
Report
Copy

Moto G phone Hanging.

Address:New Delhi, Delhi

Dear Sir, I am Rajeev ranjan jha.i purchased moto g mobile in August 2014. than after my moto g mobile is hanging. secound problem that automatic switch ON/OFF so plz give me solutions in my mail id. Thanks & Regards Rajeev Ranjan Jha [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sohr
from Mumbai, Maharashtra
Report
Copy

defective phone moto g

Address:Mumbai City, Maharashtra

bought moto G (2nd Gen) from flipkart on 15/4/2015 on 18th june called and complained that it was not working they sent e mail to try certain remidies the phone still did not work on 25/6/2015 went to service station at dadar they said the screen was defective and would replace after several e mails and calls to the call centre and service centre got the phone back on 8/7/2015 the next day the screen stopped working went back to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akashmatlani
from Ahmedabad, Gujarat
Report
Copy

not detecting sd card and sim slot

Address:Bhavnagar, Gujarat

i have given my phone last month for reparing the sd card slot. They had kept phone for 18 days and given. and from today again my sd card slot and sim card slot are not working. The service is very very bad at service centre. Either give me the new phone or give me refund payment. I[censored] will not take proper action then i will go to consumer forum. contact me at no. my mobile no [protected]...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shubhammathur
Report
Copy

delay in repairing

Address:Jaipur, Rajasthan

I was having problem in motherboard so at the service center they asked me to give phone to change the board. I gave my phone on 9 june 2015 with job number AMSJA1001765. Its been around 40 days and i haven't got my phone they keep on telling that u will get your phone this week. The behavior of staff is really disrespectful. kindly help in getting my phone as soon as possible. Shubham Mathur...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi

REF : Complaint No #[protected] I had already submit my complained vide above reference number long back. But till date I have not received any favourable reply or refund. Please look into the complaint and try to solve the same at the earliest or I have no other option left other then approaching legal authorities in this regard. Thanks Manoj Chhibber Father of Vardaan Chhibber [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
karthik rk
from Chennai, Tamil Nadu
Report
Copy

Unethical and Disrespectful behaviour

Address:Chennai, Tamil Nadu

Hi I am R.karthik from chennai, I am using motoG2 For last two months I am facing heating prob with my mob, and the mobile hangs up when got heated up. I was not even using much apps, whenever i use the mobile it gets too hot I can't even take it near to my ear for phone calls. I taken that to moto care center at "Shop No. 8, 9, Ground Floor, Kasi Arcade, Thyagaraya Road, T.Nagar, Chennai, Tamil Nadu 600017" The place looked like market place,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sangini Saxena
from Delhi, Delhi
Report
Copy

Unable to download facebook app

Address:New Delhi, Delhi

Hi, I was trying to download facebook app from play store on my motorola handset moto g2 and unable to download and gave me an error saying 'Unknown error code while application installation 504'. Please check this problem and fix it for me. Thank, Sangini Saxena...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Santoss Singh
from Mumbai, Maharashtra
Report
Copy

No Service Response: Faulty Motorola Nexus 6 Handset for over 40 days

Address:Mumbai City, Maharashtra

I brought Motorola Nexus 6 Mobile Handset on 01/01/2015. Within few days I noticed the back cover of my handset starting bulging out. By Mid May '15 I started encountering major issue with my handset like sudden battery discharge, 100% charged battery life was just 3 hours, automatic restarting, excessive heating even while handset was not in charging mode. I gave my handset for repair at Motorola's Authorized Service "B2X" at Dadar on 04/06/2015....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Mumbai City, Maharashtra

Hi, i regret the poor and pathetic customer service. Purchased new Moto G2 on 8th april. From the beginning facing mother board issues. Surrendered device to B2X customer care company, authority service center at Dadar, Mumbai on 26th June. Received device back on 8th July with as it is, again lodged complaint vide Job No.AMSMUD002236, supposed to resolve this issue today, however, no response. Appreciate some responsible official to address...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vipuljain786
from Bengaluru, Karnataka
Report
Copy

Moto e 2nd gen (4g) service delay

Address:Bangalore, Karnataka

I had submitted my handset due to sim slot problem on your authorized dealer b2x on 27/6/15.
Imei/serial number:[protected]

My job number: amsban003487

I had raised complaint online also with complaint number:
[protected].
Already 18 days are over .


Resolve it or give me new same handset....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahul6475
from Vadodara, Gujarat
Report
Copy

Replacement of product as product not serviced well

Address:Vadodara, Gujarat

on 30th may 2015 i have submitted my nexus 6 to motorola service center for replacement of mother board and after 41 days i got back on 10th July 2015.same day i call back to service center the mobile have some problem but they told me our working our is closed.so the next day i went to service center i tell them my issues they try to solve problem almost one hour i stand there after that they to some temporary solution and tell me we have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aman001bansal
from Delhi, Delhi
Report
Copy

Poor customer service

Address:Kolkata, West Bengal

Hello,

On 3rd July 2015, I gave my Moto G2 for repair at your Kolkata Service Centre situated at Cannel Street . On 6th July, when I inquired about the status of my phone, I was told that the phone will be ready by 9th July 2015. Again, when I called today which was attended after calling them 20 times, I was told again that it will take a week more to get the phone repaired. I seriously don't know what are they doing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijay54
from Ahmedabad, Gujarat
Report
Copy

moto e2 very poor service

Address:Ahmedabad, Gujarat

Hello
It's time over to requesting you both off you motorola and flipcart i am suffering a problem in my moto e (2nd grn) since last 14 days i am at ahmedabad and i was gone in sigma service shop no. 6uppar groound floor pawan plaza complex nr life care hospital 19 sardar patel colony naranpura ahmedabad 380013 service center of motorola and those people give me time to solving at this saturday if problem not solving by us then...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy