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Motorola Mobility Complaints & Reviews

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Last updated Apr 24, 2024
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Motorola Mobility reviews & complaints page 66

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Address:Amritsar, Punjab

I am go to the official registered Motorola service center for my mobile repairing and my mobile handset is in the warranty period... My mobile handset having problem about the battery discharge fastly, my hand phone slot have does not support when the slightly twisted the mobile and about the sim slot 1 will not working properly... My moto g2 screen having simple one line scratch/crack but the service center person said that my handset will...
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C
Chandra Sai Kumar
from Visakhapatnam, Andhra Pradesh
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Google error

Dear moto, this is csk from visakhapatnam.

Im not unhappy with ur device. . .

I bought my mobile on march 12th 2015 through flipkart.

Im getting "unfortunately, google error has stopped your app" this error every month. . .

& its showing blank screen, i cant access anything on it, only poweroff button working.

And again and im running to service...
+1 photos
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kshah585
from Mumbai, Maharashtra
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Phone not returned by Moto Gallery

Address:Mumbai City, Maharashtra

Hi Team, Ref No:[protected] Work ID no: ZRV/MG/15/00766 I had provided my phone to SG Infotech in Borivali since Camera was not working on 13th June. I received an message from the company that you can collect the phone immediately on 19th June. When i visited the gallery i was told now the phone has Motherboard issue and the camera problem has been resolved and it will take 2 days. After visiting the gallery again and again, i...
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H
himanshu.cool09
from Gurgaon, Haryana
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Battery issue

Address:New Delhi, Delhi

I bought MOTOROLA G2 on 21st march, 2015. After 2 months o[censored]sage i am having issue with the battery, gets discharges easily. Even after replacement of battery from authorized service center(om communications, uttam nagar) i am having the same issue & after getting back from there touch issue is also there now and my sim got stuck in 1 sim slot in front of the repair executive and the problem still continues. No response from motorola...
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S
Saikat_2015
from Mumbai, Maharashtra
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Nil Service Support from Motorola

Address:Kolkata, West Bengal

Hi I have purchased Moto G (2nd gen) from Flipkart.com on 10/09/2014. Now I have been experiencing problems like Battery discharges fastt, charging port not working and Flash light not working. I had given the handset to your authorised service center B2X, 115/B, Canel Street, Kolkata phone no [protected] on 29th June'15. My experience with this particular service center had been horrible. First of all they had not provided any update...
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R
ravin xt
from Mumbai, Maharashtra
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problem not getting resolved

Address:Ambala, Haryana

I need a help, I am having a problem that my moto g1 is getting switched off automatically without any reason I had replaced my mobile battery from motorola care center and performed software update from there also but still my problem is not resolved. Every time motorola care center is saying that problem is now resolved, i am visiting the servicenter from last 1 month but my problem is not getting resolved...
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S
SUKAS123
from Delhi, Delhi
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Second Slim not working

Address:Tirupur, Tamil Nadu

I am Subramanian bought one Moto E 2 nd Gen mobile initally used one sim and when i start my second sim but the slot not working . I had chat with Moto peoples all are saying to submit Service centre at Coimbatore / Erode. Truly it is our fate to suffer lot while purchasing Online service. If it is local market buy just we have to step and visit within 1or 2 km. In other hand after submitted the mobile to the service centre on 22.6.15 and...
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Prateek Madan
from Agra, Uttar Pradesh
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No Network In Any Sim Card In Moto G 2

Address:Gurgaon, Haryana

I bought Moto G 2 on 30/10/2014. I have also updated to Android Lollipop. Yesterday suddenly the network on both sims (airtel and BSNL) went off and since then i am trying to select my network operator in Sim Card Settings but everytime it says ' Network Error. Could Not Connect'. I tested the sim cards by inserting them in other mobile phones and they are working fine. So please provide me a solution to this problem....
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Gadde Srinivas
from Hyderabad, Telangana
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service information

Address:Guntur, Andhra Pradesh

guntur motorla care-SUJAY COMMUNICATIONS BESIDE ANNA SRINIVASARAO KALYANA MANDAPAM, KOTHAPET GUNTUR OTHER WISE PLEASE CAL ME-[protected] GUNTUR...
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Gadde Srinivas
from Hyderabad, Telangana
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fake service center in guntur

Address:Guntur, Andhra Pradesh

hi motorola service this is from guntur city one fake service center in Guntur. sarvani enclave, 2/4, brodipet, guntur actually sujay communication, kothapet real sevice center this service center replace from sarvani enclave.pls take care...
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Address:Lucknow, Uttar Pradesh

Dear Motorola team, I bought my moto e2 on 27/03/2015 and since the day I purchased it the audio speakers are not working properly. It has become quite difficult to talk to other person as voice is not audible . The phone ringtone is also inaudible even when it is not on silent mode . Kindly replace it with a new set immediately otherwise strict legal action would be taken after 15 days...
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R
rajeev bothra
from Gurgaon, Haryana
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delaying in returning phone from service centre

Address:New Delhi, Delhi

i purchased moto e2 on 9/4/2015. but because of some heating issue i replaced it. but again faced problems with google play service, camera, gallary, and there was a display spot on screen. i submitted my phone to amblex services(shakarpur) but even after 15 days they did not even bother to inform me that the phone is not repaired. then i went to b2x services on 10/6/2015 (job no.-amsdes000801) and said they will repair it in 2 days but...
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Vibhor Jund
from Noida, Uttar Pradesh
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24000 mobile with no physical damage dead within 1 year+

Address:Gautam Buddh Nagar, Uttar Pradesh

24000 mobile with no physical damage dead within 1 year+, motorola saying warranty expired so pay RS.15000 for repairs. Please register case against motorola to manufacture such cheap products that without physical damage the costliest product bought in market is dead. I want complete refund for same....
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Prakash Karunakaran
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet not working on Phone Moto G after upgrade to Lollipop

Address:Bangalore, Karnataka

Have been using a Moto G phone to IMEI number [protected] procured in 11/08/2014. Last year 1 SIM card stopped functioning and I was using the phone with Sim 2 and the phone was working very well. The phone had os Kit Kat. Motorola upgraded their OS to Lollipop and the Internet connectivity with the Sim card stopped. When I took it to the Authorised Service Centre at Bangalore - (Job Number AMSFLA002865) they told me that this cannot...
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P
pankaj burnwal
from Chennai, Tamil Nadu
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Audio not coming and Ear phone not working

Address:Chennai, Tamil Nadu

Dear Team, I bought moto 2nd generation in March 2015, After some time Ear phone was not supporting but the same ear phone was supporting in another mobile and another ear phone also tried but that one also was not supporting. After that it is observed that some time incoming voice was not audible completely then we have to do switch off-on mobile then only incoming voice is audible. At present mobile is being used by my wife at native...
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cunningdhruv
from Delhi, Delhi
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Moto X 1st gen update pending

Address:New Delhi, Delhi

i think that your company is faking the owner of motox 1st gen as the update was released in the previous year and we are still waiting for the update as your company news comes up every week that the update will come soon your update will come soon but nw its been half a year passed the i havnt got a single update from you ...its so much irritating now that nw chinese company is upgrading to lollipop and i am still on kitkat by using branded...
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Sathish S Kumar
from Chennai, Tamil Nadu
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Moto X MIC Issue

Address:Madurai, Tamil Nadu

I faced a mic problem in my moto X 2nd gen on 8 th of June and gave it for service at Dindigul, Tamil Nadu and got it back on 15 th June, but unfortunately the very same day the same problem occurred again and once again i was advised to reach service station. This time the service people said they had to change the board. Once again i waited for a week and yesterday i got a message from service center that my mobile is ready and it could...
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G S PRAKASH
from Raipur, Chhattisgarh
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MOBILE IS NOT WORKING PROPERLY

I purchased 2 mobile s motorola 2G invice dated 27/04/2015.but both hand sets having a problems. 1. Battery is not powerful.having acharging problem 2. mobile set get heated while talking and charging. 3.One of the set display Black &White...
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harishsingla
from Adampur, Punjab
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handset not working properly

Address:Bathinda, Punjab

dear sir, Madam, i have brought a Motorola 2 nd generation form flipkart, i have facing three problems 1) mobile got warm during conversation 2) mobile got warmer during charging 3) there is problem in voice clarity and it takes more processing time, i have visited Motorola bathinda center, they are saying they are there for time pass only and they do not provide the solution and flipkart is also not listening please help me...
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A
aniket17
from Mumbai, Maharashtra
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motorola service center(thane)

Address:Thane, Maharashtra

I had submitted my cell phone on 1-6-2015, and i wz informed that i will recieve within 10 working days nd 20 days have passed and they still have not clarified the problem.i had called them they told it will take 1 more week.so i want to take strict action against them because they are very careless....
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