Motorola Mobility Complaints & Reviews

Dear Sir, Phone Model - Moto G2 Purchased From- Flipkart Order Date- 12 March 2015 Invoice Date- 13 March 2015 Invoice Number- #JAI_[protected] IMEI- [protected] Work Order number of service center : ABD/MG/15/00677 Msn NO: R47ABC7RN4 actually sir my phone had black dot on display and microphone is not working. when I had gone to service center (Dugar sales Ahmadabad on date 7 July 2015) at there one of executive told me its a liquid effect and thats why microphone can not be repaired under warranty.. infect black dot on display since a month ago and microphone just stopped working a day ago even though person from service center asking for money. and as per given detail my phone hardly 4months old. I really frustrated from services of Ahmedabad service centre. When I called to number [protected]. One of executive put my call on hold Without notifying me. Again really frustrated Sir please help me there is no any liquidity damage and if so damn sure that microphone is undamaged dueto that. I hope Motorola complaint desk help me.. earlier I also used Motorola..

Show this screen-shot how possible Sometime battry is charging but battry is only 1% show then restart phone really chargingshowing Moto g2 lolipop version Hanging problem to I bought date on 01/05/2015. Plz solve this problem

Sir, tomorrow evening dt. 08/07/2015 at 8.35 pm my set moto-e is slow working sothat i think restart them, then i proper shut down set but again not open, i m pushing the restart button think button is pressed but not reopen.

Product : moto-e, xt1022, imei [protected]
My contact :[protected], [protected]@gmail.com

I am parul and I have purchased MOTO g2 from flipcart in Febuary 2015 and I have serious issues of heavy network fluctuations... I had visited 2 service centre of Motorola in this three month..they both had done software reinstallation...still problem is as it is..another problem is its early battery discharging...both problems are giving me headache now...what to do ??.. Phone is in warranty..order id is OD[protected]. In this phone also a issue of hang problem.

I am Raj shah and I have purchased MOTO g2 from flipcart in October and that was damage piece in which one sim slot is not working..I had exchanged that phone and I got new ph of same model in November 2014..but I have serious issues of heavy network fluctuations... I had visited 2 service centre of Motorola in this one month..they both had done software reinstallation...still problem is as it is..another problem is its early battery discharging...both problems are giving me headache now...what to do ??.. Phone is in warranty..order id is OD[protected].

In April 2015 someone gifted me a Moto G 4G bought from Dubai . The first week I got the phone, it was working properly. After a week it began to show me the indication that there is no sim card in the phone, I tried my best to solve the problem like restarting the phone, formatting it but it was still not accepting that particular sim card I even changed the sim but still it was working then I changed my no. and went for another company's no. it worked properly for the following two months and after that the same thing is happening. Now the phone restarts on its own also if I plug it for charging the phone switches off on its own and then I have to unplug it and then I have to switch on it.

Dear sir.
Model no xt 1022 job no amsja1001724 imei[protected] given at jaipur service canter on 6 / 8 / 2015 at 5:42 pm at that time was told you will get with in 15 working days. But sorry to inform you that till today i have not receive the mobile after a very strong follow up throw service & call center with reference no[protected]. Pradeep mathur

hello sir/madam my name is pooja singhal I purshace the mobile phone in 1/june/2015 my mobile phone not working any key I visited near by center of Dehradun. but sir they told that where you charge the phone that pin is not working so you have to pay 2500 rupees for this sir my phone is on guarantee period why should I pay the money. sir I am little will confuse about your services regarding warranty sir please repair my phone otherwise take it I don't need it. thank you

MOTO G2 is supposed to have gorilla glass, which is considered to bear a fall atleast from 3 feet. The cheap quality cellphones are being sold, which just says the specifications of "Gorilla glass", while the behavior is different. there is no information on drop test of MOTO G2, this I got to know after talking with customer care of motorola. such kind of information should be provided to the user, otherwise it is kind of fraud.

i have moto x Mobile, my puchase date is 22/12/2014, INEI NO : [protected] MY Camera not working i have submited my phone at service center they give me work order no : ABH/MG/15/01289 MY Phone Motherboard fail as per cervices center person. plz give me motherboard as soon as possible, my tour planning at south africa on 24/07/2015 so plz give me argent basis.

I am Vinod kumar My cell Moto G 2, The date of incident as on 26.06.2015 and client no [protected] and the incident description is speaker problem and At the time of incoming calls will not display, message tone and loud speaker tone not working properly. To find these are all information and Please return the cell shortly.

Sir, actually the ringtone is not changing of my moto g2 mobile phone. As I'm changing it, it is showing in setting as ringtone is changed but it is not ringing. Automatically a single tone is ringing. Plz sir help me to solve this problem.

Dear team,

I am using motorola g2 . which i bought before 2 month . unfortunately today i lost my phone
and have already compliant it at police station. i would like to block my mobile phone
information mobile phone:- IMEI NO- [protected]
IMEI NO- [protected]
MOBILE PHONE MODEL NO- AP3323AE7K8

kindly rewrd as soon as possible . contact number-[protected]
thanks and regard [protected]
Nakul rana

Hi, I bought the Moto G2 mobile on 23rd January 2015. After 1 month the mobile have problem of strip not working and totally in issue. The service center resolved the issue. After done the 1 st service, i got 4 more issues.1. Total charging down in 5 minutes and immediately charging will go up. 2. Heavy heat while speaking. 3. in middle switch off . 4. Totally hanging. The Motorola customer care not responding properly. I need the replacement of the mobile for this. Because this is not my issue and this is a manufacturing defect and same has confirmed by Moto service center peoples. If this is manufacturing defect, why i need to use the defective mobile?

Hi, Yesterday I visited Motorola service centre(Famous Computers, Bareilly) to collect defective handset and when I reached home, I found that actually It was not my handset, they have replaced its camera and I got new IMEI number i.e. [protected], but the old IMEI number mentioned on it is [protected], which is not matching with the IMEI [protected] mentioned on my invoice (See attachment). They have pasted new IMEI Slip on handset, but old one should also have to match with the IMEI mentioned on invoice. It clearly shows that this is not my handset, they have given any other customer defective handset to me and this handset also have black mark on screen and earphone voice is also breaking in this phone and not clear, which was actually not have on my handset. They are just harassing the customers. So request you to please take a desired action, so they will never do this again. And I want refund or new handset in place of this. Photos Attached for your reference. Regards Manish Kumar [protected]

Whenever I open camera app it says 'Please restart camera'. I tried opening it again after restarting my phone, then again problem is same.Now I have upgraded to lollipop 5.1 but the problem is not solved.Kindly Replace my phone. I am really fed up of this.a

Worst service ever. My handset was repaired for speaker problem. It was handed to me after 25 days. Now after 10 days it is giving problem of Audio Jack.Now my phone is out of warranty and they are asking to give it for repair again. They will most likely take 25 more days and then after that more problem will arise.

I am go to the official registered Motorola service center for my mobile repairing and my mobile handset is in the warranty period... My mobile handset having problem about the battery discharge fastly, my hand phone slot have does not support when the slightly twisted the mobile and about the sim slot 1 will not working properly... My moto g2 screen having simple one line scratch/crack but the service center person said that my handset will not repair in the warranty beause the all problems will created due to the simple one starch on my lcd screen...i think the service center person want money from me and give me the wrong excuses

Dear moto, this is csk from visakhapatnam.

Im not unhappy with ur device. . .

I bought my mobile on march 12th 2015 through flipkart.

Im getting "unfortunately, google error has stopped your app" this error every month. . .

& its showing blank screen, i cant access anything on it, only poweroff button working.

And again and im running to service centre. . .

Get me permanent solution. . .


My mail id : [protected]@gmail.com
[protected]

Hi Team, Ref No:[protected] Work ID no: ZRV/MG/15/00766 I had provided my phone to SG Infotech in Borivali since Camera was not working on 13th June. I received an message from the company that you can collect the phone immediately on 19th June. When i visited the gallery i was told now the phone has Motherboard issue and the camera problem has been resolved and it will take 2 days. After visiting the gallery again and again, i am not hearing back on my status of the phone and hence i filled an complaint on Toll free no for which the Ref no is provided above. The customer support person (Santosh) told me the escalation department will give me call on 1st July. Yesterday when i was waiting for the call, i recevied an mail stating they will now call back in 3-4 days and hence i again gave an call to cusotmer support and told my issue, however they werent helpful (Nikhil). I havent expected such an service from Motorola. Can you please replace my phone since day by day the gallery people are telling me new issues. Please treat this as an urgent request. Hope i receive an reply at the earliest since its an esteemed company. Thanks, Kshitij Shah