Motorola Mobility Complaints & Reviews

I bought the Motorola Moto G 2nd Gen on the 10/03/2015.I have had nothing but trouble with it. It turns itself off for no reason and sometimes doesn't turn on at all.I tried to return to store but they want me to video what the phone is doing! How do I do that when I live alone and have no way of videoing? I have had a gutful of this crap phone and will tell anyone I speak to not to ever purchase a Motorola phone. One shop assistant told...

Within one year of buying Moto e, I had to go to the service center thrice. But this last time is the worst experience ever. I had given my phone since it restarts 20-30 times a day, mostly at the time of locking unlocking the phone. For this issue, I was told that the mother board has to be replaced. It's been 11 days already and when I call the Pune Motorola service center I was told that the motherboard has been ordered and it will still...

Hi, I bought MOTO E mobile phone 9 months ago. Now the speaker of the phone is not working. When I went to claim the warrenty in service center, MOTO E service center is not responding me. Instead, he is shouting on us back. I was not expected this sort of rude behaviour from MOTO service center. Unfortunately, there is only 1 service center at my place. I am not sure to whom I need to approach to claim the warranty and to log a complaint...

I am sorry to say I am very unhappy with Motorola model and Motorola service center. I have purchased my phone in December but unfortunately I am visited the center 3 times and still now the issue isn't resolved. My phone apps shows me a single message " app has currently stopped working". Every time I went to service center they will either reboot or format the phone instead of identifying the issue. If possible kindly help me out with this...

im from lucknow. i bought moto E 2nd gen on march 28 through flipkart. on 13th of may i encountered some problems in it. It got shut down on its own nd then after turning it on it was struck on the first screen, i.e "Powered by android". I gave it to service center(Leela mansion, naval kishore road) one on 14th of may. They told me that they will return me in one or two days, And they will call me on their own, After not getting any response...

I purchased MOTO G2 on 26.12.2014 Handsets/U96158 /MOTOROLA ( "[protected]", "[protected]") through flipkart. But before one month due camara complaint cell sent to consumers service point in Guntur of A.P., the service point authority state that the front camera bed damaged, this damaged not covered under guarantee and returned the cell. Recently the MOTO G2 cell is not working promptly i.e.volume problem, speaker problem, incoming...

Hi, I have Moto G 2nd generation that I have bought on 12th Jan 2015 as my old mobile got damaged and Flipkart send me the faulty one mobile that’s having power button issue, so I have called them for the replacement and I have received another MOTO G2 on 18th Jan 2015. I have inserted the SIM in sim1 slot and it’s popped out but on 2nd attempt it’s got inserted and my mobile was working fine since that time. Now I have multiple...

i have motorola g 2nd generation, buy from flipkart before 7 month and i have found a problem about camera. it always saya restart camera and red and blue strip comes and disturb when start camera ... its very bad problem what should i do? i have warranty remaining 5 month....

I purchased Moto E from flipkart on in an around 7 month.After using it for 40-50 days it start auto Restart and it continue on random period.And recently 20 days earlier all the menu shows " unfortunately dialler has been stopped" or setting has been stopped like that, And when i went to the care they asked me to deposit and phone for 15 days minimum and when i asked for any Standby Mobile they frankly say No ...We dont have any and even...

Hi, I am escalating this issue to you because of the worst experience with your customer care. I have Moto G 2nd generation that I have bought on 12th Jan 2015 but Flipkart send me the faulty one mobile that’s having power button issue, so I have called them for the replacement and I have received another MOTO G2 on 18th Jan 2015. I have inserted the SIM in sim1 slot and it’s popped out but on 2nd attempt it’s got inserted...

The software of Moto-E 2nd gen purchased recently from Flipkart is faulty. Initially it had issues with battery backup. Now it has shut down completely and won't start. The service center says that the mother board needs to be replaced. The process is extremely slow and the quality of the product is very poor. Kindly look into the matter soon and get the product repaired or replaced immediately. Flipkart Order ID : OD[protected]...

My self sovon pramanick, i have bought moto 2nd gen mobile through FLIPKART.Details are following-Order ID: OD[protected] Order Date:[protected] Invoice Date:[protected] VAT/TIN: [protected] Service tax #: AAACW8725FSD001 Handsets FSN: MOBDYGZ6SHNB7RFC WID: U96158 Moto G (2nd Gen) 1. [IMEI/Serial No: [protected], [protected] ] 1 12321.33 5.50% CST 677.67 12999.00 Total 1 12321.33 677.67 12999.00 my concern...

I purchased this Moto G gen 2 six months before. Since a month, 1. facing problem during charging through Moto G Adapter - while charging the mobile cannot be used, cannot accept any calls and also it automatically opens windows and changes settings continously and tries to call 2. Heating problem: Also it gets heat immediatly 3. The mobile is not getting charged quickly as it was happening. Need immediate solution. Please do...

Just a clarification the Moto G2 comes with very good features, however the mobile slipped and fell out of my hand about 1 feet, and the screen cracked. I really doubt if it is gorilla glass. Contacting the customer care - they claim different rates in their own service centers - 6K and 4K....

I have moto g 8 gb mobile.i m using since 9 months . I am facing problem with sim 2.when i inserted sim 2 in slot no. 2 it is set completely in slot 2 but sim 2 is not working in mobile.here I attached the photo that I have inserted both sim but only sim 1 is showing so pls do needy Thanking you.. Nikunj Raichura...

I Purchased Moto G 1st Gen mobile from Flipkart and was using the device and suddenly once day when device was charging the display screen blew and got completely shredded. I took the device to Motorola service center in Chennai and denied to replace the display stating it is external damage though device is within warranty period. Requesting your assistance to claim warranty from the comany in replacing the display of the device....

I had bought my moto x 2nd gen just 4 days ago. It slipped from my hand by mistake and the screen shattered. It just fell from a very small height but it got damaged. This was quite astonishing because i have seen many other phones being dropped but they didnt break from such a height. The cost for the replacement for the screen is 18000 and the phone costed me 33000 which is almost half the price....

I purchased a Nw motog2 on Nov 2014 in last month when I was using the camera its selfie option disappeared and never came back I tried by installing new Motorola camera application from playstore, downloaded google can application and at last had do mm e factory resetting of the phone but none worked .I am now left with a phone with out selfie. Kindly do the needful...

I have submitted my moto e phone to B2X service center, kolkata due to non- functionality . after 2 days, i have called them again and asked for the status of phone, then they replied that it is pending due parts, as soon as the parts will come, they will rectify and handed over my phone. but after two weeks, i have no update on the same. though i have called them almost everyday, but the answer is same. on 28th may i have called motorola...

Hi, 11 months back I purchased motorola ( moto E) mobile through flipkart. After 2 months I was facing repeated reboot problem. 2 times i has given for service. Authorized service center is very less and they are not responding call. In manglore ( Nagashree comnications) only one authorized service center is available. 25 days before i given my mobile for service Due to display problem. 2-3 contact numbers are available. But since 10 days...