Motorola Mobility Complaints & Reviews

Reapected sir/madam; iam using it for 2 months when i was playing music in play back then after when we remove it from back running apps my music player was beeing strucked and i cant play songs.can you say why it is happing ??and i need solution to solve such problem as soon as??...

I purchased a Motorola Moto G (First generation) mobile handset on 6th of April 2014 through flipkart which was subsequently supplied to my address by WS Retail on 8th of April 2014. I was using the mobile from then & was absolutely fine with it . In january 2015 motorola rolled out OS upgradation servies (Lollipop Version) to all users & i upgraded it to the same. Since then i was facing some glitches in the operation front. I reported it...

I got to the service center to repair my "Mobile Phone's Speaker" that I was having a problem in it. It Was Within Warranty Period and then they charged me Rs 100/- for diagnostic charges without informing me about the issue, and even don't gave me any receipt for the issue. Also Wasted More than two hours of my time. Also Behaved very Bad and Rudely....

Sir, I have bought Moto E in Oct. 2014. I was having problem of auto restart of mobile since last month. I have submitted my phone to service center on 11.05.2015 by assurance of getting it repaired within 7-10 days. Now, they are saying that parts are not available and therefore, it will take 4-5 more days. I dont think it is a right procedure and right way. And, what my perception is if parts are not availabe as per them, then what is surety...

My new moto g2 ( model no-xt1068, emei-[protected], DOP-08/03/2015)having a power on off issue and give it to Motorola service center on 20 april, but more than 1 month is gone still it was not repair, when call on service they respond that the part is not come, my phone is under warranty but still not resolved and from the date of purchase within 15 days its having problem so I want my money back or exchange my device with new one ....

my IMEI No. [protected]... as my mother boaed hass been changed by service center. service center has give me the wrong work order no. I ask the work order no from service.. they are speaking rude language and not provide me the work order no. Please make the complaint of the service center tere rude and harsh behaviour... please slove my complain.. i am very thankful to you......

Hi, Mi name is Akash Dhaka. I have given my moto g 2 phone for a screen repair to your service centre in Noida Sec-18 on 21st April'2015.I have got the phone back on 13th may'2015.But the phone which I have received after the repair is a different one.My phone's original one which i have given has the IMEI nos as [protected] [protected] And the one which i have received has the IMEi nos as [protected] [protected] KINDLY...

Defective phone - this has been submitted to Service Centre for replacement. Not getting it back even after regular follow up & chasing. Seems, will have to approach Consumer court. Defect in phone - When phone is under WIFI network, can’t make / receive calls most of the times. Callers CANT GET THRU without getting any busy/ other tone. Same way, I can’t make calls. If the wi fi is disabled, phone works fine for both incoming and...

I bought the Moto G2 phone thru flipkart on 12.04.2015 and it started creating problems from 13.05.2015. Its touch doesn't work, if mobile is unlock I have to reboot the phone for unlocking it and after unlock it takes commands automatically, proximity sensor also not working. I took it to service center B2X Services Nagpur and they clearly told that it can not be replaced as warranty is over. I told them that 30 days return warranty is...

The customer service centre of motorola M/s. B2X services @ Palam Vihar Gurgaon, have refused to cover the moto G phone screen. The screen display of my phone is showing blur lines and 30% phone display is not visible. When i went to the above service center on 18 May 2015, i was refused any service or replacement under warranty citing the reason of internal damage. I called their executive yesterday (May 17, 2015) by number [protected] regarding...

The customer service centre of motorola M/s. B2X services @ Borivali (E) Mumbai have refused to cover the malfunctioning of moto E phone screen. My phone has not been damaged through any abuse or physical contact. The screen display of my phone is showing blur lines and 40% phone display is not visible. When i went to the above service center on 16 May 2015, i was refused any service or replacement under warranty citing the reason of internal...

My Moto G handset is not working properly. It is not getting powered ON. I repaired it once from Motorola Service centre but on the same day it stopped working and I am facing same problem again. Please do the needful at the earliest as I am facing problems without my handset. I have already logged a complain with ID: 1056068. But my problem is still not addressed. Also I am not getting e-mail any response from Motorola. Please arrange to...

We have have purchased a Motorola 2nd Gen phone [IMEI/Serial No: [protected], [protected] ] Through Flipkart on[protected] on my Wife's Name Suhas Sharad Palkar It stopped working, therefore I handed over to the authorized repairer in Thane M/S CCom on 13th Jan 2015. I was informed that mother board has damaged and needs to replace. I will have to deposit this instrument with them . I received back this mobile on[protected]....

I have given moto x for service (mic is not working properly) early April '15, it's getting 2 months, still the phone is not ready, there is no spares etc. hearing stories for service provider. I want my phone back soon or I should get compensation for it. Poor service from Motorola....

I purchased Moto G(2nd Generation) on 12th the Jan. After updating it to lollipop I started facing hanging problem.I visited your janakpuri service center 3 days back.They told me it's a problem of lollipop and will remove OS then again we will update the OS. And one day after they called me informing that phone now phone is working fine. I took a leave from my office to get my phone. And now again it is creating the same problem....

I m very disappionted from ur custmor care services...as i have given my nexus 6 motorla phone dated 7april 2015 ...but still have not got my phone repaired ...they have been denying continously from ...one month .plz i want quick response for my phone or else company should issue me a brand new nexus phone......

Dear sir, I would like to bring certain facts in front of you. I had purchased Motorola Moto E2 on 01-May-2015 through flip kart. At the time of delivery after opening the box i found the handset was not in working condition as it was not getting on even after recharging the battery thrice. I tried to contact Motorola customer care several times regarding my problem but sorry to say except excuses I was given nothing the executive...

I bought Moto X 1st generation handset in Oct 2014 and after removing screen guard few days back, I am observing that there are so many scratches on gorilla glass of my hand set and I am not happy about it. Request you to please suggest and help me out either by replacing this handset or screen itself. Thanks and Regards, Avanish Tiwari [protected] (M)...

My Moto G (2nd gen) handset is not working properly. It is not getting powered ON.I went to the Motorola service center named(B2X SURAT, 204-205, Jay Arcade, Rustampura main road, Near Rustampura Post Office, Surat -395002, Gujarat, India) they refused to register my complaint stating that it is not working because of water logging but their reply was not satisfactory. I am not able to understand how can water enter inside when it's secured...

I bought a Moto E mobile from Flipkart on 30/06/2014. After a few months, it started shutting down frequently and getting heated very much. On 5th May, 2015, I went to the Motorola service center named, Magnet Services, 75/406, D. H. Road (Hindustan Park), Kolkata 700034, WB, India, Phone:[protected], [protected]. The service center has done a hard reset on my phone and told that the problem will be resolved. But I faced the same problem...