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Motorola Mobility Complaints & Reviews

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Last updated Apr 24, 2024
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Motorola Mobility reviews & complaints page 72

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A
ABHILASH K H
from Chennai, Tamil Nadu
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moto e

Address:Palakkad, Kerala

My 10 month moto e shows a complaints, random rere boot and non functioning of speaker, I coudnt hear ringing of a voice call.I have told your service person and did as per instruction. but the problem still exist nd do the needful to make an urgent sosolution, my rf no[protected]...
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sriram kantipudi8
from Hyderabad, Telangana
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Facing the same issue multiple times

Address:Hyderabad, Andhra Pradesh

I am facing the same issue multiple times after replacing the mother also. I faced the problem(hanging), and handed over to service centre and they given my mobile to me. Even now also I'm facing same issue again and again and I raised the incident regarding this issue[protected] and I'm not satisfied with the service and they haven't responding properly and I want the money refund for my mobile...
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Address:New Delhi, Delhi

Using Nexus 6 with Airtel SIM in India. When phone is under WIFI network, cant make / receive calls in most of the cases. Callers CANT GET THRU without getting any busy/ other tone. Same way, you also cant make calls. If the wi fi is disabled, phone works fine for both incoming and outgoing calls. - have changed SIM card, updated software to lollipop 5.1 but problem is unresolved.Have been following up with Motorola Service centre and even...
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J
jignesh mange
from Bengaluru, Karnataka
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lost my mobile motog2

Motorola - lost my MOTO 2 G XT1068 WITH IMEI NO. [protected] and IMEI no. [protected] MSN R47AXS8HXN MODEL NO.AP3323AD1K8 User Jignesh Mange on Apr 26, 2015 DEAR SIR/MADAM this to inform u that i hv purchased above model of MOTO2G with details given in comp.sub. from FLIPCART ON 18.9.2014.Today i hv lost my phone while i was travelling in train. i hv searched but could not find the same. i humbly request you to kindly block...
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Address:Amravati, Maharashtra

DEAR SIR/MADAM this to inform u that i hv purchased above model of MOTO2G with details given in comp.sub. from FLIPCART ON 26.9.2014.Today i hv lost my phone while i was travelling in Auto. i hv searched but could not find the same. i humbly request you to kindly block the same phone from misuse it. A ddress; SHIVKUMAR B. ZANWAR VIJAY COLONY RUKHMININAGAR AMRAVTI 444606 M.S. PHONE; [protected] LL[protected] LOST NO. [protected] [protected]@gmail.com...
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R
Rohit Agarwal
from Bengaluru, Karnataka
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Motorola LCD - Replacement

Address:Burdwan, West Bengal

I have a Moto G2, it is under warranty cover, my LCD was not working so I went to the authorised service centre. They asked me to leave the handset with them and told me that they will replace the whole LCD unit with a new one and return within 10 days. After 18 days I got the handset in which there is speaker problem - the voice is cracking, there is big dent on the head, the LCD now has a blue spot in it too. It seems I have been cheated...
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S
sujatam13
from Jaipur, Rajasthan
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unprofessional behaviour

Address:Jaipur, Rajasthan

I brought moto e 2nd gen on 12.03.2015, its launch date in India via flipkart (IMEI [protected], [protected]). The phone started troubling after 20days and is out for service since April, 8th. The mobile and the charger are with the authorized service center at mall 21, Jaipur. I am tired of calling them and finding the status of my phone. Sometime they say battery issue and today they said problem with mother board. After 16...
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A
anoop issac
from Hassan, Karnataka
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Poor quality of service provided by motorola service centre

Address:Bangalore, Karnataka

Hi, I am Anoop.T.A, I had given by moto e cell for service as it was auto restarting and battery backup was less under warranty to Sai Srinivasa Technologies RajajiNagar, Bangalore. I gave the device on 13th April 2015 and they ensured i will get back the device within 5 to 7 days. But still im yet to get any information about my device. And the numbers provided by the service centre is busy or switched off whenever i call. My Work Order...
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M
Mohitsatija
from Darwha, Maharashtra
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Delay in Replacement

Address:Nagpur, Maharashtra

No doubt Motorola manufactures world class gadgets, but also world class hopeless services too, I feel extremely sorry to say that.After encountering some technical snag, I had visited Motorola's authorized service station, they assured me replacement of my mobile phone, within ten day, its been almost a month and I haven't received my phone yet, even after Complaining at the customers care service, all that I got to hear was"Sir we are escalating...
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N
nakul5508
from Gurgaon, Haryana
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Nexus 6 screen broken

Address:Gurgaon, Haryana

Screen of my nexus 6 got cracked, so i visited the moto B2X authorized service center Address:- Ground Floor 13, Spanish Court Ansal, Palam Vihar, Gurgaon - 122017
A person named Avinash checked my phone and placed the order for the screen of nexus 6 but didn't keep the phone with him
He gave me the order no.Stock Request 67 : MRSGUR000067
Store Visit Date : 11 April 2015
He placed the order on date : 13...
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N
Nitin kumar123
from Mumbai, Maharashtra
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Harrasment by service centres

Address:Gurgaon, Haryana

Myself Nitin employed in Michelin India, based in Gurgaon and I am using Moto G2 and facing an issue and seeks your support on the same. Our company has purchased few mobiles of the same model in Dec last year and am using one of them. There was some damage in display in January so I visited Sach collection point which was authorised service center in Gurgaon for Motorola and they replaced the display in Rs 6250 and attaching the invoice...
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P
Prince Sahil
from Delhi, Delhi
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complaint for dispay

Address:New Delhi, Delhi

My phone has been at service centre from 6th april 2015 because of display was not working. Till now i have not get back my phone. I have been calling the toll free number of motorola services they always say sir give me 1-week and we will arrange a call back for you but i haven't received any call from service centre. This is nt a gud thing its spoling ur brand image n ur brand values every time i call to knw abt the ststus they tell this...
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S
shaan_20
from Noida, Uttar Pradesh
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Regarding Phone Servicing

Address:New Delhi, Delhi

My phone has been at service centre from 21 march 2015 because of touch was not working. Till now i have not get back my phone. I have been calling the toll free number of motorola services they always say sir give me 1-week and we will arrange a call back for you but i haven't received any call from service centre....
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S
saltanat mushtaq
from Bengaluru, Karnataka
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Faulty handset-Moto G

Address:Bangalore, Karnataka

I had purchased a mobile phone handset-Moto G on Aug 2014, manufactured by Motorola and sold through Flipkart-the e-commerce website in India. I started facing reception problem with the device. The issue is- if I am over a phone call, person at the other end is unable to hear my voice clearly or the person on the other side of the phone complains that he can hear his/her own voice, which means that their voice echoes while they are talking...
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A
avhadraju
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phone heating while charging

Address:Mumbai City, Maharashtra

Hello Moto, I am using moto g 2 from last October and I have never face any problem regarding the phone getting heated while charging but from last couple of weeks I have seen that mobile get heated upto 47 degree celcius. What could be the possible reason behind this and if there are any solution regarding this. My email id avha...
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V
Vishallalitjain
from Mumbai, Maharashtra
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having camera issues since the purchase date

Address:Pune, Maharashtra

I have purchased moto handset from flipkart on 07th Oct 2014 and having camera issues since the purchase date. When I clicked with Flash on picture comes Foggy, to repair the same I have submitted the handset to Authorized moto service centre in Pune on 28th March 2015 Still I have not received the my mobile back and still they are saying parts have not came. When I have asked till when it will get repair the answer which I am receiving...
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P
pravee kumar yadav
from Lucknow, Uttar Pradesh
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Regarding Mobile Submitted to Pune Sevice Center

Address:Pune, Maharashtra

I have submitted my MOTO-E to service center located in pune three times for same problem (Phone automatically restart) and each time they take more than 10 days to repair the phone but they are not able to solve the problem.Currently my phone is submitted to service center for 12 days and still they are telling me that they don`t know how much time it will take. This is very poor quality of service and very bad impression to the customer.I...
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K
kamehta
from Vadodara, Gujarat
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Phone dead in 2 months after Purchase

Address:Mumbai City, Maharashtra

Bought MOTO G 2 phone online from Flipkart and phone was delivered on first week of Jan 2015. After 2 months o[censored]se phone is dead and past 1 month the phone is with Motorola service center for repair. Still they have not given me the phone back. After many visit and calls to the service center they have not repaired my phone or replaced it with new one. My mobile Handset IMEI No. [protected]...
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N
niravbshah
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto E purchase through Flipkart

Address:Ahmedabad, Gujarat

I have purchased MOTO E through Flipkart on 24/07/2014 (Order ID :[protected]) since last 1 day i am unable to talk on my phone If I receive or dial any call voice reaches the other end only while calling through speaker if the speaker is no put on the voice doesnot go through in normal calling....
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K
kranthi reddy
from Chennai, Tamil Nadu
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regarding power off

Address:Ernakulam, Kerala

Dear sir I brought moto E in june 2014.I am facing problem with the mobile since April 2015. The mobile gets switched off by itself without my interference and restarts only on turning on.How to overcome this problem.I still have warranty for the handset.Will you replace it or advice solution.Reply soon....
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