Motorola Mobility Complaints & Reviews

I bought this product from flipkart.com on[protected], and now it doesn't switch on. I went to Motorola service centre, they refused to register my complaint stating that it is not working because of water logging but their reply was not satisfactory. I am not able to understand how can water enter inside when it's secured by cover with multiple screws. I request you to kindly resolve this issue. Thanks...

I own a Moto E model XT1022 which had a minor patch on the screen and I submitted my phone for repair at their borivali east service centre B2X on 17 April 2015. I was told that i would take 7-8 working days and its already 21 days since then. I would now never buy any MOTO phone neither recommend it to anybody in my social circle. These are the heights of pathetic service. This the second time repair in the service centre and this time...

Hi, I am Lagnajit Dash, Address: Cosmopolis, Flat No-G-024, Near Khandagiri, Dum Duma, Bhubaneswar, Odisha. I have purchased Motorola- MOTO G2 (2nd Gen) mobile on 22nd Dec 2014 from flipkart, and order number is : OD[protected] with IMEI Sl No- [protected]. On 18th April it was suddenly stopped during calling and not switch on even after discussed with online customer care executing via chating. Customer care executive advise...

I had issues with the camera for which I visited the service centre. The first time they said there was a problem with the software and did a software update. However, the problem still continued. I went to the service centre the second time and they said there was a problem with the camera hardware and have replaced it.There was no permission taken from me before replacing anything and neither have I received any proof of whatever has been...

I purchased moto g mobile five months ago. Now it is unable to recharge so I visited service center for repair. But they say it won't be covered under warranty as it is physical damage. I did not do any physical damage if any damage is caused them it is company's problem. I want my mobile to be serviced under warranty...

When I initially complaint about the restart issue for mt motorolla Moto e been restarting repeatedly, they took the phone and fixed it. So as it seemed. When i got my phone back home i tried my phone by switching it on, it was working smoothly. Until i tried to insert my sim, my sim wasn't getting detected inmy phone. I went back to Motorolla Service center and they said the sim tray is damaged and now they refuse to accpet my phone under...

Dear Team, I have repaired my moto g 2nd generation phone from your service center (B2X DADAR MUMBAI, 105, 2nd Floor, Ranjith Studio Complex, Dadar Station Road, Dadar E, Mumbai - 400014, Maharastra).When I had submitted it to the same service center it was dead (Not booting) condition, but physically it was totally good in condition. When I have received it is damaged condition. Little blue spot on my display panel. Your service...

Hi Team, I visited your Authorized Service Center at Chandigarh(Sec 31D, SCO # 32 Chandigarh)recently to replace the screen for my Moto E handset. It was a complete shock to me when I came to know the cost for it. They were asking 3800 rupees For only replacing the screen where as the current market value for brand new phone is just 4999. now I have decided never to go with Motorola as the service Center facility is pathetic. Regards,...

My handset is under warranty . I gave it for repair at Thane branch dt;7th April vide job no AMSTHA 000239 . Till 5th May, it is not repaired. The concerned employes are rude and non cooperating....

Complaint No.[protected][Compalint made to Help desk on 14 Apr 2015 - still no result] I purchased Moto G 2nd Gen on 21st Jan (delivered on 23rd Jan 15). On 22 Feb when I used memory card it was not working. It was a manufacturing defect due to which whole phone stopped working by the end of the weekend. I managed to submit my phone to your Jaipur Service center on 3 Mar 15(exact date don’t remember) – (at Ensure Support Sevices...

I purchased Moto G 2nd Gen on 21st Jan (delivered on 23rd Jan 15). On 22 Feb when I used memory card it was not working. It was a manufacturing defect due to which whole phone stopped working by the end of the weekend. I managed to submit my phone to your Jaipur Service center on 3 Mar 15(exact date don’t remember) – (at Ensure Support Sevices Ltd.) As per their words – motherboard was changed along with the SD card slot. I don’t...

sir i am from patna..and i gave my moto g2 to service center of patna in kaushilya estate. there was hanging issue in my cell phone so i gave it to them for update on of software...they changed the motherboard and now my phone my phone is not working properly and there is display problem now..and i am sending one proof which i register to them after recieving my phn back and i came to know abt all this..i thnk i shoul contact to consumer...

Dear sir, My handset under warrenty .From last month I am having trouble with my moto e handset. Below problem I am facing 1. Loud speaker automatically gets on and off while calling. 2. Voice from both side goes and comes automatically while calling. 3. Switch off automatically anytime. 4. Hanging problem. Visited Agra customer care problem yet not resolved.I don't have that much time to visit again. Pls. Change my handset or refund...

My Moto G handset is not working properly. It is not getting powered ON. I repaired it once from Motorola Service centre but on the same day it stopped working and I am facing same problem again. Please do the needful at the earliest as I am facing problems without my handset....

I bought moto g(2nd) on 29/4/2015. Getting onwards i have to face lot of problems like camera is not good and also manytimes it will hang. sometimes the phone blinking so i get very disturb so solve my problem. battery get more heated comparing other phone....

I have bought a motorola Nexus 6 reading the reviews and reputation of Motorola. I only recently bought it on the 1st of January 2015 and began using it. Despite using a bumper cover with the phone, the screen of the phone cracked in the first week of april, ie. almost within 4 months of purchase. To my utter shock and horror, i was devastated with the kind of quality being used by Motorola. But since the phone was in warranty i immediately...

I had given my Motorola moto e to Sai Srinivasa Technologies Rajajinagar Bangalore on 13th April 2015 from repair under warranty. I was assured i would be getting back device in 5-7 days. On not getting any information about my device i gave a complaint to motorola customer care and they sent me a mail that i will get my device back by 30th April. And today when i called they are telling me to wait. I request you to take some action soon....

Dear sir/madam, I am facing this problem for last 4 months onward, when I tried to move my Music Pictures and movies to sd card the files were corrupting, i cant found some of the files where they are located . once i gave my mobile to service centre they did service but problem was not fixed please give me a advice how to solve the problem, and i am requesting you to take this complaint and give me a feed back as soon as possible. Please...

I have Moto G2 smartphone.After updating to lolipop, the phone gets heat up a lot everytime and some smell comes out from it like it is getting burn from inside. Please resolve this issue as soon as possible. Mob-[protected] Name- Shubhamb Agrawal...

My 10 month moto e shows a complaints, random rere boot and non functioning of speaker, I coudnt hear ringing of a voice call.I have told your service person and did as per instruction. but the problem still exist nd do the needful to make an urgent sosolution, my rf no[protected]...