Motorola Mobility Complaints & Reviews

Is it Really a Coronary Gorilla Glass 3? I received Moto E 2nd gen on March 13. Excellent budget phone with Rich features, Good Battery Backup, Good Camera, Latest Android Lollipop and Coronary Gorilla Glass 3 Protection.. We prefer this phone over ASUS Zenfone 4 because its display was broken when it fell down at 2 feet height. It cost around 75% of its price. Since it has no protection for its display we go for Moto E 2nd Gen...

As i had problem(Automatic switch off and over heat) in my cell (moto g 16GB 1st gen) ihad given it repair in your service center(Nagashree communication, mangalore) and when i got it repaired i got 8GB in built memory, but my cell was 16GB inbuilt memory.so i request you to give me solution for this problem.I hope you will do this....

Hello team I have moto E device and i am facing problem in it and i am from Guwahati .I have not found any service center in my city and i got to know that motorola have close its only service center which is situated in Guwahati, Assam. As a customer where do i go to solve my problem. Please urgentely locate one service center in Guwahati we can't go to Silcar which is 340km away from Guwahati.My free service period will expire if i wait...

Hello, I had given my phone the Moto G 2nd gen for servicing at B2X Customer service, Ansal Palam, Gurgaon. They told me motherboard had to be replaced. I have been assured of multiple dates by which the job (AMSGUR000333) would fixed, but to my dismay I have not yet heard back from the service center. The phone is under warranty period. I am really disappointed with the customer services of Motorola....

While the phone is under Wi fi network, cant make / receive calls in most of the cases. If Wi fi is disabled on phone, it works fine. The device has been changed once but even the replaced device has the same problem. Have upgraded to Lollipop 5.1 but no relief. As per advise of customer care, have again submitted the device at Service Center at Okhla, New Delhi on 30th March. They have been experimenting since then but no solution has...

When phone is under WIFI network, have poor connectivity in making and receiving calls. Callers are unable to get connected - the caller doesn't get thru many times without getting any engaged or other tone. Same way, calling out also doesn't get thru without getting any busy or other tone. If the wi fi is disabled, phone works fine for both incoming and outgoing calls. Using Airtlel in India - have changed SIM card, updated software to 5.1...

I recently bought Motorola phone moto x in Flipkart, and its not even been a year the phone is not working with problems in camera. Flipkart says that they are just a medium of sales and hence they cant exchange the phone and Motorola says that they just do services and they cant exchange the phone. Now i don't know how to have the damaged phone exchanged. I have been following up but their customer service is very unresponsive and ignorant....

Hello, I had given my phone the Moto E 1st gen for servicing at Nagashree Communications Authorised Moto E service centre, Mangalore.It had restart issues and the motherboard had to be replaced according to them. They told me that i would receive my phone within 15 days. It has been around 25 days now and i have not received it yet. I called them at times and they say that the parts have not yet arrived from Bangaluru. Why is it taking...

Hi, I purchased a Moto X 1st gen from Flipkart in May 2014 (IMEI no : [protected]) . A week ago, its rear facing camera stopped working, i.e. the button that is used to switch from front to rear camera disappeared. Also the focus button has disappeared. I am not the only one who faced this issue. From public forums, it seems that some customers in USA faced exactly the same issue as mine. They got their handset replaced as they were...

Hi, I purchased a Moto X 1st gen from flipkart in May 2014. A week ago, its rear facing camera stopped working, i.e. the button that is used to switch from front to rear camera disappeared. Also the focus button has disappeared. I am not the only one who faced this issue. From public forums, it seems that some customers in USA faced exactly the same issue as mine. They got their handset replaced as they were under warranty, as no solution...

Hi, My name is Santosh and my model of moto g 2nd (gen) has been with the service centre for Ringer problem since 18 march and am just not getting it back.they keep asking for some more time, call back later and all it is ridiculous amount of time for something so small need urgent resolve as it is very disappointing level of service. and i am calling since 24 march everyday to customer care and service center and all day same reply we will...

I bought the phone on 27th January 2015, and a day back while I was trying to plug in my charger it just refused to go in. When I contacted the service station they said that the pin inside the phone has broken and I haven't even dropped the phone once. And apparently they don't even repair that part in warranty and the out of warranty cost for repair would be 70% of the cost of the phone. I mean are you kidding me? As 70% cost means approx...

I have given my mobile at SACH Collection Point, Gurgaon. While repairing it they have replaced motherboard and made some damage to it.I didn't know it until I took it to another service center. I'm using a Moto G2, I bought it from Flipkart on 30thSepember'14. In January I have given my mobile in a service center in Gurgaon (SACH Collection Point). The problem was regarding the charging port. They have charged me Rs.2300 considering it...

I have purchase today moto e second genration from flip cart motorola web side showing inbuilt memory is 8 GB but in my mobile its showing only 4 gb. i dont understand what happend this or i become a fool. please reply. MUKESH KANOJIA OD[protected]...

hi, my less than one year old model of moto x has been with the service centre for camera repair since 21 feb and am just not getting it back. they keep asking for some more time, call back later and all it is ridiculous amount of time for something so small need urgent resolve as it is very disappointing level of service. and today it has been sweetly given by the service centre as repaired, while also admitting that they have not changed...

I bought Moto E just six month before through flipkart order no. OD[protected] by seeing its good feedback and characteristic's . One day suddenly it got hanged and switched off . Even we tried to switch on the same it was not working, i have given the same in Motorola service centre in Chennai . They told that its motherboard completely gone, need to change the same .. and they asked Rs.5000.00 for repairing same .. The mobile...

Almost every time that we make a call using the Moto E (Black), the phone hangs up and nothing is audible. However the bill for the call keeps adding up. We want a resolution of this problem ASAP. We have visited the Motorola service centre -- Satyam communication in J-34, Sector 18, Noida. However the problem, in spite of that, persists. We also called up the Motorola customer care but did not get a satisfactory answer or resolution. Please...

My phone was having problem with not able to connect to Internet after Lollipop upgrade..Then I can contacted you guys for help and you did tried all the troubleshooting steps and then connected to Mukesh in technical team..He then tried few steps and asked me to submit the device in service center. My sim1 slot was broken and he did talked to regional head and got that charges waived..I submitted my device on 25/2/2015 in the service...

Hi, I am Ashok Kumar Singh, Address: 416, Gulmohar Park, lingam pally, Hyderabad. I have purchased Motorola- MOTO G2(2nd Gen) mobile on 13th nov 2014 from flipkart, and order numner is : OD[protected] . After Some time SIM 1 slot stopped detecting the SIM. I have tried many sims. When I reached to service center "Sri Vinayaka Electronics" they checked and showed me a cut SIM (bigger chip) was working. SO I taken back. And start using...

I have bought Moto G2 mobile phone in the month of October 2014. About one month ago, the software of the mobile phone automatically updated to the version 5.0.2. But the phone is very slow in performance and I can't select the ringtone I want and the ringtone is automatically selected by the phone. Hence, I approached VINAYAGA COMMUNICATIONS, MADURAI, which is authorized service centre for Moto mobile phones. On 21/03/2015, at about 11.00...