Motorola Mobility Complaints & Reviews

I have purchase Moto X phone from Flipkart.com on 22/12/2014 Order ID: OD[protected] and within one month it had a some sensor issue. The Flipkart guys replaced on03/01/2015 Order ID: OD[protected] I might have used it for about a month. After that the problem of overheating was noted and reported to the nearest service center (Name of Service Center: Abhigadgets, Opp Vaishampayan Gas Agency, Racca Colony, Sharanpur Road, Nashik)...

I purchase moto g2 in Sept 2014 but since last 2 month I am facing problem with it.Problem is about hear speaker, while I call to any person I can not hear his voice while he can hear it. I was facing this problem since last two month but after getting irritate on it I gone to the authorised service center of Motorola in pune at jm road deccan and show them my problem.then customer care executive take my handset and told me to come after...

My name is Shourya, I bought my moto g2 2 months back, it is still under warranty, it was having serious heating and screen blackout issue. i have send it to the Motorola authorised service centre twice but they are not able to clear the problem hence i need a new handset. if my demands are not met i will go to the consumer court contact no - [protected]@gmail.com...

Hi Team, I bought Moto G 2 5 months back and from last month i was facing battery draining issue.I visited B2X authorized service center and deposited my phone for repair.After 4 days I made an enquiry about the Phone status they confirmed me that they have changed the battery and now i can collect it.When i visited them my phone was completely discharged and damaged i did not signed the customer satisfaction note and asked them to fix...

I have purchased a Moto G phone in Den 2014 (delivered to me on 25th Dec 2014). There was a software problem wherein at times contact numbers were not getting saved...also when I dial a number saved on the phone the call history shows it as "Private Number', any call coming from those numbers too shows as 'Private Number" this happens with select numbers...one being my sons number! We took it to our nearest service centre, the software...

Dear Sir, I have purchased Moto G (2nd Gen) Handset on 08-Jan-2015 through Flipkart.com online shopping. The invoice number is # BLR_WFLD[protected]. I am facing problem with this hand set, these are - 1. Loss of connectivey, no network, no signal. This handset is not detecting network and always no signal. This is a big problem. Kindly resolve the issue or refund the amount. Regards, Vinod Patil [protected] Plot No.26/...

Hi, I bought a Moto G handset from flipkart in June'14 and got some blue spots on the screen. I visited the chandigarh service center but they are saying that it is a torn of the pixels. But that blue spots on my phone have been moving on screen ( like it was in left center of the screen but slowly it was dragged automatically to Bottom of the screen). They are asking for a Screen replacement of Rupees 5100 ( although my phone is under...

This is reference to my Mobile handset Moto G 2nd Generation which is purchased on 07th Nov 2014 through Flipkart (IMEI no - [protected]) Phone is working normally and suddenly mobile display blank problem is coming and i m not able to operate the phone than i gone your service center located at thakkar mall, Borivali west, Mumbai, your authorised representative checked the mobile and said that display is not working and will resolve...

Dear Sir, Due to Moto E auto on/off Complaint i handover my mobile to Kumar Electronice, Tirunelveli (authorised Dealer For Motorola), they told me it is a free service we will change the board and you can get the mobile back within 15 days...after 10 days they called me and demand Rs.3500 to change the board but i refused to give the amount so i get it back but my mobile was damaged (with broken Touch Glass)...Please do needful actions...

When phone is under WIFI network, poor connectivity in Making/ receiving calls. Callers CANT GET THRU without getting any busy/ other tone. Same way, you also cant make calls. If the wi fi is disabled, phone works fine for both incoming and outgoing calls. Using Airtlel in India - have changed SIM card, updated software to lollipop 5.1 but problem is unresolved. Motorola Service center is unable to provide any Solution. Kept device at their...

Dear Team, Motorola Customer Reference number:[protected] I have given my phone to Motorola Service Center, Prodcon Tech Services Pvt Ltd, (Andheri East, Mumbai) on the 18th March 2015 and today is the 10th April 2015, 22 days have been waiting to receive my phone. My phone is in warrant period. Service problem - Bluetooth / wifi stops working (faulty motherboard) & back panel issue. Every time I call Motorola customer...

Respected Sir, My mobile is MOTOROLA Model:XT1068(Moto G) (2nd Generation) bearing IMEI No.[protected] another IMEI No.[protected] MSN : R47AXYJ6JX Model : AP3323AE7K8 above said mobile was stolen by some unknown persons yesterday. hence i request you to block the above IMEI numbers and phone to prevent misuse by the stolen people. Thanking you sir, B. Sreenivasan Advocate, Nellore...

My phone Moto G1 was not charging, so I went to the service center and asked about the problem. They said we have too much of work load and will be able to tell about the problem the next day of submitting the phone. I submitted my phone and got to knew that the phone's battery was defected so got damaged and the service center people asked for 7 days for ordering that specific part. After waiting for 7 days I called the service center people...

Dear Sir, I purchased motorola handset, it got damage and i have submitted it in motorola service centre after getting confirmation from Motorola Executive, But it already one month passed still I am waiting to get it back after repairing, After doing the regular followup on mail and phone still they guys not getting it sort out. They always done the commitment and it got failed. Pl find below details. Motorola Provided:- [Incident:...

Moto G...Motorola L12690 IMEI No. [protected] ; [protected].. Sir/Mam, I have ordered cellphone through Flipkart.com in the month of July 2014 and after 4 months my device starts to hang, auto-reboot, heating problem...even charger also stopped working...on 4th April 2015 I went to Z.A. Mobiles located in G.F. - 4, Leela Mension, Naval Kishore Road, Hazratganj, Lucknow, Uttar pradesh. They simply told me the problem is in Software...

I purchased a Motorola Mobile (Moto X 1st Gen.) At flipkart (Invoice date:[protected]. I got the issue with the device as when ever I tried to switch on the camera it says camera busy need to restart the device. I made a call to the Motorola customer care people addressing the issue, they suggested to visit the nearest service center at my location to get the resolution. So I visited Sri Karthhik Enterprises which was located at Labbipet,...

Lollipop 5.02 update is a Very poor Update. Completely frustrated with performance. Battery quickly down, when I use internet. Can any one help me to downgrade the OS. Any plan like Motorola is coming up with any new release or patch to fix this. Battery draining faster please help Motorola do something...

I am writing this mail to refund my purchase amount of moto g 16 gb, for more detail please go through the mail read red marked 8 and 9th points & please find attached file. ... ... I am writing to complain about my Mobile Moto G 16 GB black, that I purchase from flipkart on the 27th of march 2014 (IMEI/Serial No.[protected] & MSN NO-Q627XERZRQ) and Flipkart order id-OD[protected]. From the month of august 2014, I...

I RECENTLY PURCHASED THE MOTO-G 2ND GEN HANDSET (IMEI SR.NO [protected]) ON DATED[protected] THROUGH FLIPKART.MOTO G PHONE HAS RECENTLY HAS DEVELOPED A PROBLEM (SHAKING /DISPLAY FLUCTUATING VIGOROUSLY.WHEN I REFERRED MY HANS SET TO THE CUSTOMER CARE TO FIX THE PROBLEM IT WAS TOLD THAT THERE IS PHYSICAL DAMAGE AND ALSO IT WAS TOLD THAT THIS IS NOT COVERED UNDER WARRENTY AND IT WILL COST RS6000/- APPROX. TO SET RIGHT THE USAGE.I WISH TO...

I bought Moto E from flipkart last year in October. Now its main speaker is not working. So I went to service center of Motorola, Kanpur for asking to fix my issue. And they told me the silly excuses like engineer is not there, net is not working. It went for 3 days. Then I complaint to its customer care number. Still they are unable to fix this problem....