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Motorola Mobility Complaints & Reviews

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Updated: Sep 30, 2025
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H
Hemant Vaskar
from Pune, Maharashtra
Oct 3, 2009
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I have purchased Motorola E6, from last month it is having problems in vibrator and speaker. The phone is still in warrenty period. When I approched nearest service center, they denied to repair it and allegated me, that I tampered with the phone. There is no evidence of phone tampering found in the mobile phone by the service center and they denied to write this thing in the letter issued by them to me.
There are other customers of motorola along with me in the service center. The owner of the center has denied at least 3 cases in front of me and refused to provide service to them as well.

The phone warrenty will be over next month. Need the solution at the earliest.

Name of service center- Bell 'N' Tell Tele Services.
Shop No.10 Padmavati Complex,
Nr. Neptune Mall, Mulund (west)
Mumbai- 400080
Aug 14, 2020
Complaint marked as Resolved 
I submitted my Moto g2 mobile IMEI no.[protected] on 26 sept 2015 at Globle service center, pune for the mobile ON/OFF issues but stilled this day mobile were not Repaired ..there having hardware problem & they told your part not yet came & call to Moto sevice center ..is that yours scheme..Plz do co-oprate and repaire my mobile quikly as soon as possible!!!
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    Rakhi Ghosh
    from Bengaluru, Karnataka
    Sep 30, 2009
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    I have bought a Motorola EM30 on 26-June-09 from S.H.Mumtazuddin Times (P) Ltd (Kolkata).
    Withinn 1 month it was not working and the set was completely dead.
    I spoke to the shop manager as I bought the product on their recomendation( I wanted to buy
    a Nokia phone, but somehow a salesman in that shop convinced me for the mentioned product,
    basically it was a misselling by the shop), but they refused me of proving any kind of help.

    I spoke to the Motorola customercare, that the phone was dead within 1 month of purchase,
    they asked me to submit the phone in a service centre in C.R. Avenue, Kolkata. I submitted
    the set in the service centre on 8-Aug-09, they told they would take 2 weeks as they need
    to send the set to Chennai for RF Boad replacement. Atlast they returened the set after
    1.5 moths on 19-Sep-09 thats too after lodging a complain with Motorola Service Centre. In
    the meanwhile i had to visit thet service centre altest 5 times to check whether my phone
    has come from Chennai or not, half of the time they don't even bother to receive the call.

    Finally after I got the delivery of the phone on 19-Sep-09, just after 1 week ie, from
    24-Sep-09 the phone is again not working, its showing some error message.
    Again I spoke to the customer care for money refund or replacement of the model. They
    said I have to again go to the service centre.

    Within 3 moths of purchasing the set I hardly could use the set for 1 moths. Please advise.
    +1 photos

    Motorola — Faulty Mobile

    I am getting very poor service on Motorolla V3i model phone. I bought this phone on dec 2007 with Bill and Warranty from Croma Belaput outlet but withing 3 months o[censored]se it went faulty for twice.

    It is really sad on the mobile manufacturer where we pay good amount of money and get bad mobile phones.

    I would be going to the consumer court for this issue.

    Motorola — Faulty mobile set sold by Motorola

    1)As mentioned in my erlier complain within 1 month of purchasing the phone I has a RF board replacement, I bought the phone on 26-June-09 and from 16-July-09 the phone was dead, and it was with service centre from 08-Aug-09 to 19-Sep-09.
    2)While taking the delivery of the phone the person in the service centre in C.R. Avenue Kolkata misguided me by saying if I return my Job Sheet which was the only proof of that I had a problem with the set, then only he can give the delivery of the phone, but later on I came to know that was a false statement made by that customer service executive of Motorola, even they didn't provide me any papers for the RF board replacement and changed IMEI No.If now by any chance my phone is lost I cant lodge a FIR as I dont have any IEMI no for my phone.
    3)After taking the delivery from the service centre again the phone was not working from 24-Sep-09. Again I had to take it to the sevise centre in Salt Lake, they did some repairing to the phone and delivered me on 30-Sep-09.
    4) After taking the delivery on 01-Oct-09 again the phone was not working from 2-Oct-09. Again I had to take it to the servise centre and got the delivery on 05-Oct-09.
    5) Now the final conclusion, after lodging a complain to www.ccccore.co.in I got a call on 01-Oct-09 from two person who are in some position in Motorola Customer care dept, one some Mr Souvik and another was Mr. Ajay Chobey (I have their mobile no. with me). I told them the entier story from the beginning. The promised me that my mobile will be replaced with another model called E8 with an enhanced warranty of three months as within three moths this is third time when the phone is again not working. They asked me for some time to get the neccessary documentation from the head office. From 01-Oct-09 till 24-Oct-09 this Mr Souvik misguided me with all false promises, also gave me the option of replacing the phone with three models E8 or E6 or U9 (one of the model E8 is already an obsolate model, later on I came to know), and finaly on 24-Oct-09 he said that the PHONE CAN'T BE REPLACED.
    My question is from a responsible position of a renowned company how a person can play like this with the customer. He could have told me before, he just wanted to waste time and what he did is customer harrassement not customer servise.
    Also how can Motorola realese a faulty set like EM30 in the market and who has given the right to the company to play like this with the common people's hard earned money.
    Please advise.

    Faulty mobile set sold/ Poor Cusmer Sevise - Comment #1788088 - Image #0
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      P
      prateek gupta
      from Mumbai, Maharashtra
      Sep 28, 2009
      Resolved
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      sir
      this is to inform u that i have buied motoQ8 from banglore on 13 aug 2009 whose imei no is[protected] ,from the day of my purchase after 2-3 days mobile starts hanging and i was unable to connect and it is not showing any type of incoming and outgoing calls so i took my mobile to motorola service centre where it was identified as motherboard problem and mobile should be send to delhi for 20 days so please suggeest me what should i do b/c i can not work without mobile for 20 days so please provide me a new handset.

      thank u
      prateek
      Aug 14, 2020
      Complaint marked as Resolved 
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        G
        ganesh toraskar
        Sep 24, 2009
        Resolved
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        Resolved

        I am Ganesh using motorola c168 , from last 2 day i face some problems in my cell, it shows the Error messae of Not Subscribe while making the outgoing call & call was ended

        so please tell us the solution for that
        Aug 14, 2020
        Complaint marked as Resolved 

        motorola mobile missing — mobile missing

        Your name:alex richardson
        Address:no 10, 1st street thiruvalluar nagar. chennai 118
        Phone model:w 230 silver
        Make:motorola
        Last used No.:[protected] (blocked)
        E-mail for communication:[protected]@rediffmail.com
        Missed date:15-10-08
        IMEI No.:[protected]
        contact no. [protected]

        motorola c168 — deactivation of dada 10 sub service on airtel wap

        please deactivate my dada 10 sub service as early as possible on airtel wap my mobile no.is [protected]

        motorola c168 — MISSING MOBILE. IMEI No. 358916002717382

        RESPECTED SIR,
        I lost my moto c168. PLS find my mobile. imei no.[protected]
        and inform me at 25549400
        Thanking you!
        help me to find my mobile phone

        Name- Manoj Kr Pandey

        Address- S W Office
        Air Force Station
        Bakshi Ka Talab
        Lucknow UP
        Indai
        Make-Motorola-A810
        Last used No. [protected]
        [protected]@gmail.com
        missed date[protected]
        IMEI no.[protected]

        motorola c168 — poor working condition

        Dear team

        I have one motorola handset (c168), after 1.5 years the set in complient that caller from other mobile, while calling me, result network buzy at same time my set shows one missedcall with out making single ring...!.This is the regular problem in this series.As a valuable customer like me may trun to buy from moto to other com`s phone

        This is for your kind information please and please give explanation for this

        Pradeesh.P.V
        kannur
        kerala
        Address- H 78 karam pura
        moti nagar
        delhi-110015
        india
        make motorola- w270
        Last used no [protected]
        email- [protected]@yahoo.co.in
        missed date[protected]
        IMEI no [protected]
        Allternative no [protected]
        plz kindly requestd find this mobile

        motorola c168 — i won the 550-000 usd

        respected sir,
        i have recieved amesage on mobile that i won the prize in shell mobile draw 2009.
        so i send e-mail on [protected]@live.com.
        but still from there no reply.
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          S
          shahid
          from Didwana, Rajasthan
          Sep 20, 2009
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          I purchased a motorlola mobile A810 last year but with with in a year i have to take my mobile trice in customer care . Now the position is that if i TOUCH the screen they not give me feedbackk...
          mean the touch screen not working properly...
          plz do something for me...
          Aug 14, 2020
          Complaint marked as Resolved 
          Hey Avinash hear from india

          I Bought 1 mobile last year on dated 11/11/10. motorola EX128. aftere purchacing this mobile i know what are the problem came regarding the mobile phone... every type problem i faced after purching this mobile... today onwards also my moble submited in service center... from 9 th of Sup. till today i din get my mobile back... its realy a irriteting service i never found any ware... i called customer care i went to service center ... i do my best for getting my mobile back but same result...

          I think MOTOROLA company behaving like a dulllll day by day... i purchase this mobile bcoz of the time to time service of the company... and i think motorola know only bcoz of the customer satisfactin only...

          but its realy a poor performance... bcoz after purching this mobile this is the 7 or 8 th time i waw submited my mobile in a service center...

          Wel my email id is avinash.[protected]@searce.com ([protected]).
          i hop ill get quick responce from ur side...

          Hope the Best

          Thank you
          Avinash Ashtekar
          india
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            P
            punnayya yavvari
            from Mumbai, Maharashtra
            Sep 17, 2009
            Resolved
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            Resolved

            Dear Regional Manager,
            MOTOROLA.

            Sub: Replacement of NEW INSIDE PANEL/PROPER SERVICE.

            I have bought MOTOTOLA MOBILE MODEL OF MOTOROKR.E6GSM , V.TIN.[protected]V CSTIN [protected]C ON 04/04/08 BILL NO B/164.
            FROM DEALER OF ALFA 5/6 DADI HOUSE IRLA MUMBAI). Sent to vishakapatnam, ANDHRAPRADESH. Since it was using memory reader not properly installed,and after 3 months audio function had got broblem. . We have complained about the same to the dealer and my person had visited your customer service centre 2 times on 31/02/09 and 31/03/09. at VISHAKHAPATNAM Customer service centre at SHREE SAI TECHNOLIGIES KUPPILI APPATRMENTS OPP ANUPAMA HOTEL, SAGAM/SARATH CINEMAS,
            DWARAKA NAGAR, VISHAKHA PATNAM PHONE NO of 0891 326377and
            they have confirmed to replace the new panel. And with in warranty time they had demanded more than Rs 1000/-.
            Its not important for money, but I wanted to notify and enquire you for exact incident what happened at your customer service centre.
            If the company /management is aware of delay at lower higherchy, its okay,
            If not, I may request the concern authorities/management to take action against those who are causing significant damage to the benefits of the company.

            I am very over-enthusiastic to motorola products, and in my home more than 50% home products belongs to motorola.

            After such wonder ful experience I had determined , i will not buy any motorola product, it was the first experience, I have been mentally harassed by and customer care.

            I would request you to kindly replace new panel/ proper service or else I have to go Consumer Court for complaning about the same.



            Thanks & Regards,
            Bhagya laxmi Yavvari
            [protected].
            [protected].
            Aug 14, 2020
            Complaint marked as Resolved 

            Motorola Mobile — service concerns

            I have Submitted my phone to the customer care center at Raj Nagar, Ghaziabad on complaint of a faulty keypad on 24th July. I have the phone warranty till 4th September. I got the phone back on 23rd August after service, which is precisely 1 month. Even after the service, I have found that the keypad is not working. I am sorry to say that out of 12 warranty months my phone has been in the service center for almost 1/3rd of the period. Please kindly advise me in the situation.

            Motorola Mobile — Defective new Montorola Mobile

            From: VINOD SAXENA <[protected]@yahoo.com>
            Subject: Fw: Re: Defective Motorola Mobile A-1200
            To: [protected]@gmail.com
            Cc: [protected]@motorola.com
            Date: Friday, October 10, 2008, 10:43 AM

            Dear Sir, As per your teliphonic advise the set was redeposited in your service centre in the last week of septemer. You have called me on teliphone on 8/10/08 for intimating the the new work order no. On checking of the customer receipt I was suprised to note that a copy of old work order no was handedover to me by service cetre staff Miss Ruchi intead of issuing a fresh work order. This is a act of befooling the customer.You are requested to kindly look into the matter and intimate me accordingly. The set is lying in your service centre. The old work order no isDU/MO/08/01741 dated 11/08/2008.

            --- On Sat, 10/4/08, VINOD SAXENA <[protected]@yahoo.com> wrote:

            From: VINOD SAXENA <[protected]@yahoo.com>
            Subject: Fw: Re: Defective Motorola Mobile A-1200
            To: "Abhisekh Motorola" <[protected]@gmail.com>
            Cc: [protected]@motorola.com
            Date: Saturday, October 4, 2008, 10:59 AM

            Dear Sirs Regretted that I have not received any response from you till date. You are requested to expedite the matter. V K saxena

            --- On Tue, 9/23/08, VINOD SAXENA <[protected]@yahoo.com> wrote:

            From: VINOD SAXENA <[protected]@yahoo.com>
            Subject: Re: Defective Motorola Mobile A-1200
            To: [protected]@yahoo.com
            Cc: [protected]@motorola.com
            Date: Tuesday, September 23, 2008, 10:20 AM

            Mr AbhisekhMontorola India Pvt Ltd Dear Sir, Kindlly refer to my request dated 10/09/2008 rgarding defective montorola A-1200 which is lying with me unused since date of purchase. It has caused to me alot of mental and physical stress.It is rgretted that you have not cared to reply my letter till date. Your scincerely, V K Saxena Dated 23/09/08

            --- On Fri, 9/12/08, VINOD SAXENA <[protected]@yahoo.com> wrote:

            From: VINOD SAXENA <[protected]@yahoo.com>
            Subject: Defective Motorola Mobile A-1200
            To: [protected]@gmail.com
            Date: Friday, September 12, 2008, 10:23 AM

            To

            Mr Abhishek

            Motorola India Pvt. Ltd.



            I purchased a moto A1200 Cell phone on 18/05 2008.Here my bad luck starts.

            1) Battery of the set did not work. Naturally I had to go your service centre. They replaced the battery.

            2) The touch screen of the cell got defective in the month of 07/08. I approached the service centre & deposited it for repair. After my vigorous pursuance they repaired it & returned to me after few days. WO no Du/MO/08/01544 dated 28/07/08 . Control No 1050056.

            3) Again its touch screen got defective in the month of august 08. Again I submitted for repair on11/08/08 at your Dehradun service centre vide work order no DU/MO/08/01741. After a great pursuance I got the set from repairing centre, after your intervention, duly repaired on 02/09/08 (after 20 days) but of no use.

            4) It again got defective. I am unable to dial any number from it.



            The matter is narrated to you on Phone no [protected], today on 10/09/08 . I am a retired senior citizen & unable run again & again to your service centre. As such you are requested to kindly get this defective set replaced immediately failing which I shall be bound to take the shelter of court of law.

            You shall also be responsible for emergency to me, if any, arises because it is always out o[censored]se since I purchased it







            Yours Sincerely





            V K Saxena Dated 10/09/08

            292, Bhoor Gaun Road

            Panditwari Phase-II

            Dehradun-248007

            Ph [protected]

            Motorola — NOT REPLACING MY MOBILE

            Sir/madam,
            I had puchased Motorokr EM30 on 24th oct 2008, from MOBILE STORE (GREAT INDIA PLACE, NOIDA). Since then I have encountered some minor problems like phone hanging, slow audio(volume), slow processing etc. but one day i switched it off and and after many attempts it did not get on. I then submit it to the nearby service center (AMBE ELECTRONICS, J-40, SECTOR-18, NOIDA) on 31st march'09. They retuned the handset on 10th april'09. Minutes after receiving the handset I observed a new problem. When the handset was put on charging, within 2-3 minutes it prompted BATTERY FULLY CHARGED, and with the use of mobile for 5-6 minutes, battery got fully dicharged.
            Then I again visited the same service center on 13th april'09, and these people suggested for battery change. They replace the battery with a new one and delivered it on next day i.e. 14th april'09. With new battery also, the same problem occured(i.e. fully charged battery in 2-3 minutes and then its full discharging with 5-6 minutes o[censored]sing). I then again visited the same service center on 21 april'09, and after an hour of checking they asked to change its MOTHER BOARD. I deposited my handset along with battery. They returned both things on 9th May'09 assuring no problem. And told me that their was some voltage problem in the battery, even with the new one(and mind it not the mother board problem) and replaced the battery again. But the status was same as ever, the problem was not sorted. They have not resolved the charging problem even after 20 days(approx.) Within this period (b/w 21 April-9th May), I contact MOTOROLA SUPPORT CENTER (on 23rd APril)
            and asked for "PHONE REPLACEMENT" as I haved faced numerous problem within a short tenure of its purchasing. They provided me a complaint number i.e.[protected].
            Now I donot want to deposit my handset again as I don't think this people have enough technical knowledge about phone repairing neither do I have time.. I now not only want my handset to be replaced but also compensation from them. I was emotionally attached to this phone as it was my birthday gift from my dad.
            I would also like to mention here that each visit costs me Rs. 60/- and class bunking as they close their center before my normal returning time from college. I am really mentally harrased and frustated.
            Thanx for reading such a long letter. Kindly acknowledge. And would like thank you, you people are doing a great job. Keep the good the work going.
            MONIKA JAIN
            PHONE NO. [protected], [protected].
            ADDRESS- M-124, SECTOR-12, NOIDA.

            Motorola Mobile — plz deactivate text based services bcos its of no use or its just simply charging money for nothing

            plz deactivate my wap text based service my brother unintentionally had subscribed for it so kindly try refund bcos already 35 rupees deducted for nothing plz do consider and deactivate the money munching wap text service immediately. thanking u kalyan +91- [protected]

            Motorola — replacement of mobile phone

            Dear Sir/Mdm
            i had purches a motorola phone model V6,Dateof purches[protected],IMEI No-356883/01/008132/0.after two month my phone is creat problums.i given to my mobile in motorola service center at three times but service center is not able to repaier my mobile successfuly.Regarding this problum i spok to motorola company continew but he is not revert any answer and not listen my complen.so i want to my mobile replace from motorola company.
            Request you to kindly do needfull.

            Thanks & Regards
            Mohsin

            Motorola Mobile — servicing charges charged by Service center is more than the price of new mobile

            Hi,
            I have purchase motorola E6 mobile. That handset damaged. I have also deposited my cell to the authorised service center of Motorola at Mulund named Bell-nTell services. One thing i found first time in life that the sevice charges are quite high than the cost of mobile purchased wich is Rs.7000/- .I have purchased this handset in Rs.6950/-. Just horrible. They have already took a service charge.
            Its would be a better if i go for new one & definately will not buy Motorola & and wish suggest to buy motorola henceforth.
            Regards, Suhas ( [protected]@rediffmail.com)

            Motorola — MOBILE IS WITH COMPANY FOR LAST 3 MONTH

            Respected Sir,

            I Mr Subhash Bhuliram Dhobi have submitted mobile handset in motorola service centre in the month of August 2010 for the problem of display not working after a month i have contact with service centre they told that they are going to replace my handset and giving me a new as they do'nt have parts available, but now it November ending yet i have not recevied my handset , from last 3 month month i am contacting customer care of Motorola they are not having specific detail of my handset i am facing lot of problem whenever i call they give assurance with a week time problem will solve but problem is same as 3 month before.Please Sir help me as mobile is under warranty period.
            with regards
            Subhash .B.Dhobi
            [protected]
            Hai Sir im Midhun shankar From tamilnadu, .. im having a motorola milestone XT720 mobile, .. i got this mobile before 4 months in chennai, .. From the purchased date to till i have a much more network problems (if i reached any one roaming network my mobile losts network contact so i have to search my networks manually often even if i reached my hometown i have to do the same procedure like search my networks manually, ..) So that i changed 3 more sim card to check about my mobile but my mobile do the same problem, ... what to do ?, ... and my e-mail id is [protected]@gmail.com and my contact number is [protected]

            Motorola — mobile service

            Work order no:-ML/MO/11/00486

            I deposited my handset,serial no L32ANW288Z,model:- sterling EX115/IMEI [protected] on dated 1/8/2011 at radington india ltd (authoriserd srvice centre)mulund office.i have registered my complaint vide no[protected] to the motorola customer care.after 4 days customer care is not in position to update me on my registered complaint.there service centre is saying that mobile is dead because of sticky liquide and not because of water... my handset is in warrnty period,but company is denying to provide service...they are demanding for repair charges

            Please update my status on urgent basis.
            i must requ everone not to buy any Motorola set...there is no good service center in India, , , , they r cheater, , , & i[censored] lodge any complain u just get a list of names of their service but they don't get any cell of motorola company 4 servicing & consumers r harrased great cheater company...

            Display Issue

            Moto E Mobile Phone cost is Rs.6999 only But The display Cost is Rs.7393. The service is very worst.Aug 14th is gave the service centre. But still i didn't get the product. He gave the duration only 15 days.
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              C
              COL S C GULATI
              from Gurgaon, Haryana
              Sep 10, 2009
              Resolved
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              Resolved

              DEAR SIR / MADAM


              1. THE ABOVE PHONE WAS PURCHASED FOR RS 8000/ ON 06 JUN 2009 ie JUST TWO MONTHS BACK .THIS PHONE GOT WET IN THE RAIN WHICH WAS LYING IN THE POCKET OF MY SON WHILE DRIVING THE BULLET MOTORCYCLE . IMMEDIATELY THE PHONE WAS SECURED IN THE BAG TO AVOID GETTING IT WET.HOWEVER THE PHONE STOPPED WORKING . ON GIVING IT FOR REPAIRS THE SERVICE CENTRE IS INSISTING THAT IT IS NOT IN THE WARRANTY . SINCE THE PHONE HAS NOT BEEN MIS-USED IT MUST BE REPAIRED UNDER THE WARRANTY . IT IS SUCH AN EXPENSIVE SET . WHAT GOOD IS IT IN CASE IT GETS WET AT THE DROP OF A FEW DROPLETS OF RAIN AND STOPS WORKING . THIS AMOUNTS TO THE COMPANY MAKING SUB STANDARD SETS . THE COMPANY IS THUS RESPONSIBLE FOR CAUSING FINANCIAL LOSS AS WELL AS UNNECESSARY MENTAL HARASSMENT TO THE GENERAL PUBLIC.

              2. I REQUEST THAT THE REPAIRS MUST BE CARRIED OUT FREE OF COST , IT BEING UNDER THE LIABILITY OF WARRANTY.

              3. PLEASE FIND ENCLOSED MY COMMUNICATION WITH THE COMPANY SINCE THEY ARE REFUSING TO COVER THE SET UNDER THE WARRANTY.



              COL S C GULATI




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              From:
              "Motorola India" <[protected]@mailwc.custhelp.com> | Add to Address book |This is spam



              To: [protected]@rediffmail.com


              Subject: THE ABOVE PHONE WAS PURCHASED FOR RS 8000/ ON 06 JUN 2009 ie JUST TWO MONTHS ... [Incident:[protected]]


              Date: Mon, 07 Sep 2009 13:44:14 IST


              Note: To help protect your privacy, images from this message have been blocked.View images | What is this?








              Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.

              If this issue is not resolved to your satisfaction, you may reopen it within the next 20 days.

              Thank you for allowing us to be of service to you.


              Subject
              THE ABOVE PHONE WAS PURCHASED FOR RS 8000/ ON 06 JUN 2009 ie JUST TWO MONTHS ...

              Discussion Thread
              Response (Ray V.) 07/09/2009 06.16 PM
              Dear Mr. Suresh,

              Thank you for writing us at Motorola Customer Care.

              With reference to your mail regarding MOTOROKR EM30, we would like to inform you that as per the update received from our service department, your handset is water damaged for which you need to pay the charges to get it repaired from our authorized service centre, as it will not cover under warranty according to the Motorola Policy.

              For any other information, you may also contact us on our Helpline:
              [protected]toll free from MTNL/BSNL)
              - or -
              [City code] +[protected]local charges apply)

              Warm Regards,
              Ray V.
              Motorola Customer Care - India
              ________________________________________________________________________________...
              In case you require further assistance, pls contact us by clicking here You may update your incident at https://motorola-global-en-aus.custhelp.com/cgi-bin/motorola_global_en_aus.cfg/p...


              SMS- For Menu: Send MOTO to 56070
              * For nearest MOTOSTORE: Send MOTOSTORE < pincode > to 56070
              * for nearest dealer: Send MOTODLR < pincode > to 56070
              * For Handset MRP: Send MOTOPRICE <Model number> to 56070
              * For nearest service center: Send MOTOSC <pincode> to 56070
              Customer (Entered by Ray V.) 07/09/2009 06.16 PM
              DEAR MR RAY

              NO BODY HAS GOT IN TOUCH WITH ME SO FAR AND I AM STILL WAITING FOR THE POSITIVE RESPONSE .

              REGARDS AND BEST WISHES .


              YOURS SINCERELY

              COL S C GULATI
              Customer (SURESH GULATI) 04/09/2009 11.13 AM


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              Copyright © 2009 Rediff.com India Limited. All rights reserved.
              Disclaimer | Privacy Policy









              Dear Mr. Suresh,

              Thank you for providing us required information.

              With reference to your mail regarding MOTOROKR EM30, we would like to inform you that your case has been forwarded to Service Department and they will get in touch with you within 48 hours.

              We apologize for the inconvenience caused.

              Warm Regards,
              Ray V.
              Motorola Customer Care - India
              ________________________________________________________________________________...
              In case you require further assistance, pls contact us by clicking here You may update your incident at https://motorola-global-en-aus.custhelp.com/cgi-bin/motorola_global_en_aus.cfg/p...


              SMS- For Menu: Send MOTO to 56070
              * For nearest MOTOSTORE: Send MOTOSTORE < pincode > to 56070
              * for nearest dealer: Send MOTODLR < pincode > to 56070
              * For Handset MRP: Send MOTOPRICE <Model number> to 56070
              * For nearest service center: Send MOTOSC <pincode> to 56070
              Customer (SURESH GULATI) 30/08/2009 06.58 PM
              DEAR MR RAY

              PLEASE REFER TO YOUR QUERRY.THANK YOU FOR SUCH A PROMPT RESPONSE .

              DETAILS ARE AS FOLLOWS :-

              1. NAME OF SERVICE CENTRE :- KHURANA BROTHERS
              UG -7D,JAINA TOWER 1
              NEAR SATYAM DISTRICT CENTRE
              JANAK PURI - 110058
              TEL [protected]/[protected]

              2. WORK ORDER NO - NK/MO/09/02004 DATED 25 AUG 09.

              3. MY TELE NO[protected]LAND LINE PREFERRED)
              [protected] (MOB)

              THANKING YOU ONCE AGAIN AND WITH BEST WISHES .

              YOURS SINCERELY

              COL S C GULATI


              On Fri, 28 Aug 2009 15:32:20 +0530 wrote








              Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.

              If this issue is not resolved to your satisfaction, you may reopen it within the next 20 days.

              Thank you for allowing us to be of service to you.




              Subject
              THE ABOVE PHONE WAS PURCHASED FOR RS 8000/ ON 06 JUN 2009 ie JUST TWO MONTHS ...

              Discussion Thread
              Response (Ray V.)28/08/2009 08.04 PM
              Dear Mr. Suresh,

              Thank you for writing us at Motorola Customer Care.

              With reference to your mail regarding MOTOROKR EM30, we request you to please provide us following details so that we can assist you further in this matter:

              1. Name and address of the service centre you have contacted
              2. Job Sheet or Work Order number issued by the service centre
              3. Your contact number

              Warm Regards,
              Ray V.
              Motorola Customer Care - India
              ________________________________________________________________________________...
              In case you require further assistance, pls contact us by clicking here You may update your incident at https://motorola-global-en-aus.custhelp.com/cgi-bin/motorola_global_en_aus.cfg/p...


              SMS- For Menu: Send MOTO to 56070
              * For nearest MOTOSTORE: Send MOTOSTORE pincode to 56070
              * for nearest dealer: Send MOTODLR pincode to 56070
              * For Handset MRP: Send MOTOPRICE to 56070
              * For nearest service center: Send MOTOSC to
              56070
              Customer (SURESH GULATI)28/08/2009 07.15 PM
              THE ABOVE PHONE WAS PURCHASED FOR RS 8000/ ON 06 JUN 2009 ie JUST TWO MONTHS BACK .THIS PHONE GOT WET IN THE RAIN WHICH WAS LYING IN THE POCKET OF MY SON WHILE DRIVING THE BULLET MOTORCYCLE . IMMEDIATELY THE PHONE WAS SECURED IN THE BAG TO AVOID GETTING IT WET.HOWEVER THE PHONE STOPPED WORKING . ON GIVING IT FOR REPAIRS THE SERVICE CENTRE IS INSISTING THAT IT IS NOT IN THE WARRANTY . SINCE THE PHONE HAS NOT BEEN MIS-USED IT MUST BE REPAIRED UNDER THE WARRANTY . IT IS SUCH AN EXPENSIVE SET . WHAT GOOD IS IT
              IN CASE IT GETS WET AT THE DROP OF A FEW DROPLETS OF RAIN AND STOPS WORKING .

              I REQUEST THAT THE REPAIRS MUST BE CARRIED OUT FREE OF COST , IT BEING UNDER THE LIABILITY OF WARRANTY.







              (http://sigads.rediff.com/RealMedia/ads/click_nx.ads/www.rediffmail.com/signatur...
              Customer (SURESH GULATI) 30/08/2009 05.58 PM
              DEAR MR RAY

              PLEAE REFER TO YOUR QUERRY.

              PLEASE FIND BELOW THE DETAILS AS DESIRED :-


              1. NAME OF THE CUSTOMER CARE CENTRE -KHURANA BROTHERS

              UG-7D, JAINA TOWER-1

              NEAR SATYAM DISTRICT CENTRE

              JANAK PURI-110058

              TELE-[protected]/[protected]

              2. WORK ORDER NO - NK/MO/09/02004 DATED 25 AUG 09



              3. MY CONTACT NO[protected]LANDLINE PREFERRED

              [protected] (MOB)

              WITH WARM REGARDS AND BEST WISHES .

              YOURS SINCERELY

              COL S C GULATI

              On Fri, 28 Aug 2009 15:32:20 +0530 wrote








              Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.

              If this issue is not resolved to your satisfaction, you may reopen it within the next 20 days.

              Thank you for allowing us to be of service to you.




              Subject
              THE ABOVE PHONE WAS PURCHASED FOR RS 8000/ ON 06 JUN 2009 ie JUST TWO MONTHS ...

              Discussion Thread
              Response (Ray V.)28/08/2009 08.04 PM
              Dear Mr. Suresh,

              Thank you for writing us at Motorola Customer Care.

              With reference to your mail regarding MOTOROKR EM30, we request you to please provide us following details so that we can assist you further in this matter:

              1. Name and address of the service centre you have contacted
              2. Job Sheet or Work Order number issued by the service centre
              3. Your contact number

              Warm Regards,
              Ray V.
              Motorola Customer Care - India
              ________________________________________________________________________________...
              In case you require further assistance, pls contact us by clicking here You may update your incident at https://motorola-global-en-aus.custhelp.com/cgi-bin/motorola_global_en_aus.cfg/p...


              SMS- For Menu: Send MOTO to 56070
              * For nearest MOTOSTORE: Send MOTOSTORE pincode to 56070
              * for nearest dealer: Send MOTODLR pincode to 56070
              * For Handset MRP: Send MOTOPRICE to 56070
              * For nearest service center: Send MOTOSC to
              56070
              Customer (SURESH GULATI)28/08/2009 07.15 PM
              THE ABOVE PHONE WAS PURCHASED FOR RS 8000/ ON 06 JUN 2009 ie JUST TWO MONTHS BACK .THIS PHONE GOT WET IN THE RAIN WHICH WAS LYING IN THE POCKET OF MY SON WHILE DRIVING THE BULLET MOTORCYCLE . IMMEDIATELY THE PHONE WAS SECURED IN THE BAG TO AVOID GETTING IT WET.HOWEVER THE PHONE STOPPED WORKING . ON GIVING IT FOR REPAIRS THE SERVICE CENTRE IS INSISTING THAT IT IS NOT IN THE WARRANTY . SINCE THE PHONE HAS NOT BEEN MIS-USED IT MUST BE REPAIRED UNDER THE WARRANTY . IT IS SUCH AN EXPENSIVE SET . WHAT GOOD IS IT
              IN CASE IT GETS WET AT THE DROP OF A FEW DROPLETS OF RAIN AND STOPS WORKING .

              I REQUEST THAT THE REPAIRS MUST BE CARRIED OUT FREE OF COST , IT BEING UNDER THE LIABILITY OF WARRANTY.







              (http://sigads.rediff.com/RealMedia/ads/click_nx.ads/www.rediffmail.com/signatur...










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              Aug 14, 2020
              Complaint marked as Resolved 
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                A
                anurodh malik
                from Gurgaon, Haryana
                Sep 8, 2009
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                sir/madam
                i got a mobile handset with imei no 355557/01/036380/2. i got a trouble of toch panel of the mobile not working with my hand set from the day i purchased it i got it repaired thrice from motorola care center now it is out of warrenty what should i do now the care center in faridabad says i can not be repaired if we do so this would be under payment basis what should i do.

                anurodh.[protected]@gmail.com
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                  S
                  Savita Soin
                  from Delhi, Delhi
                  Sep 6, 2009
                  Resolved
                  Report
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                  Resolved

                  sir,
                  I am Savita Soin of Karnal.I had received message on my mobile number [protected] that i have been won motorola award of 750000 pounds on 13 aug 2009.in message they had given me their mobile number [protected] and email address hello.[protected]@live.com for the claim of money.After that on 14 aug 2009 a person of name Dr.GERY LOPEZ email me in which they send a forum about my personal details like-house address,mobile number,alt mobile number,email address,full name,gender and occupation , annual income and the scan copy of my driving license.On that day i was very much worried.But after one week i send my these personaL details to them.After that i got a mail from them that i am a confirmed winner of the award and i am cleared by british gaming board.After that HE told me for safe delivery of that parcel to my home i have to contact some Elite-fleet courier manager Mr.SPENCER BROWN after that i contact with him.He demand 495 pounds equal Rs39,500.ALSO THEY send me account no of person name Akash kumar whose acc no was [protected] and pan no was b1ypk5135p of syndicate bank .after that they mail me that their diplomats are coming to INDIA with the parcel.On next they they call me that they are stopped at dubai airport because they are not having anti terrorism certificate and it will cost 2850 gbp.and they give me their personnel acc details like acc name of karan motors acc no[protected] of icici bank.DOINBG A TRUST ON THEM I HAD DONE THE PAYMENT OF 1 LAKH RUPEES.After that they message me that your certificate is made and they reached to mumbai airport and after that they demand rs55000.and they send their personnel acc details like acc name-delhi exports garments acc no[protected] pan no aagfd5081q.BUT then i done payment of 25 thousand rupees.After that they DEMANDED RS 5 LAKHS.Then this thing comes to my mind that they are doing any fraud with me and i submit my complaint.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  These type winning award messages are doing fraud with innocent indian peoples.
                  Thanks Savita, I have just received the same message on my mobile here in Australia. I thought I'd search the Internet to see exactly what sort of a scam it was. Your message was about the fourth hit in the search list. The numbers and other details match exactly.

                  These fraudsters need a visit from the police.
                  i agree, i was sent a message about the money and how i could claim it. at first i thought how i could have won the money when there was absolutely no news about it. i got the message from "Motorola Awards" i think we should help put a stop to this and anyone who has been fooled, tell anyone you know who has gotten the message and tell them it's a fraud.
                  Ive done exactly the same thing as Geoff, I'm from Australia and I recieved a that same message but didnt remember entering any competition so I googled it. Thanks Savita. What scum these people are, ripping off the unknowing for their own greediness.
                  thank-you for posting this, i just received the msg too and was very confused, glad that i heard about what happened to you before i gave them my personal details etc too.
                  i agree, i got the same message two nights ago and on the spot i knew its fraud because there is no easy money in life. how u can win when u did not enter any draw plzzzzzzzzzz next time carefull.
                  hi savitha mistake is urs coz u have decided to get the money which you havent oweed and u not worked for that either so better be careful next time as a indian u should be familiar with all these frauds in market i recived this message just now i would have sent reply immmedietly as u do but i want to do some search regards this issue so y cant u do next time any how take care and be vigilant
                  I also received this message in Australia (at 3 in the morning!), same English mobile number provided.

                  Glad you commented Savita as this seems to be the only relevant info on the net. I hope noone else gets taken in by it!
                  so how do these people get away with this? why cant the police intervene before they get someone else?im from australia and i got this message twice last nite knowing full well i hadnt entered anything.realizing winning 195000 pounds for nothing isnt rite, i googled the award and i found this. thank u for posting as it has helped a great deal to see im not the only one.
                  Hey guys,
                  I was very excited to get the message too, so i message back and told them how my little dog has cancer and this money give him a brain transplant. I dont think you guys know what your talking about because i'm going to get the money and save my little dog. :)
                  Hey

                  I had received message on my mobile number [protected] that i have been won motorola award and sum 195, 000.00 pouds on 26.09.09. In message they had given me their mobile number +[protected]and email addrees hello.[protected]@live.com. for the claim of money. payment no. 61/WG6834.
                  I have received the same sms with the same contact number on 28th Sept 2009. Thanks to your complaint that I did not fall to their prey. I'm sorry you have lost so much money.

                  Bless you for sharing. Regards
                  I also recieved this txt on my Dubai phone, and googled it because I knew it was ridiculous and I hadn't entered anything with Motorola. Same message from no. +[protected] and told to email and call no. [protected].
                  Hope noone actually gets sucked in by this scam, can't believe what some people will do to rip of[censored]nsuspecting victims.
                  Sir, I had purchased a motorola L6i mobile in the last of november 2007. After few it started disturbiing me. I deposited in the service centre, After 2 month and also after making many rounds to the service centre due to delay i got my monile. Than after 2 days it happend new problem than i again submitted it. It also took 15- 20 days time. After 2 week there happend voice problem and light fluctuation in it, Slowly and gradually its warranty get over. This year in the month of july on 20th I deposited my mobile with reparing charges. After that i had contacted many times but i was not getting good response. I am very tired, feded up and mentally disturbed due to it. Today on 6th october i got my mobile but its pronlem has not being removed. ..
                  I am a student and there is not any earning source for me. My time is very costly. Due to motoro;a i am disturbed a lot. Now please help me. In future i will never buy any motorola mobile ...

                  I am very tensed

                  My contact no. is [protected]

                  My work order no. at the last was 03899

                  I am from Kanpur (U.P.) India

                  [protected]@gmail.com
                  Same thing is happened to my uncle me . now they demands from me of 5, 57000[near about].they told me that my cheque was stopped in u.k airport [not tell proper adress].pl tell me now what i have to do . i am in a big problem .
                  am lukuman ialso recieved the same message please do some thing about it before it is too late am from ghana this message came two month ago i even called them and they asked me to fill some thing on the internet thank u
                  I receive the same message just now. I'm in Dubai. I search the net and I came here. I just posted it to inform others too. Please don't believe in this scam.
                  Hi I have received the same sms here in South Africa, I went on line to see what the scam is because I've received numeros sms and emails telling me that I can lots of money, most of the scams originate from India or Africa. the phone number and email adresses are the same. Every one please be careful, do not give out any personal details
                  regards
                  Johan
                  receive the same message just now..i am Dubai..i request please dont belive this kind of emails and SMS...it been third time m reciving this kind fraud messages...
                  I JUST recieved my scam text. I'm in Dubai too.
                  All this team that work on this shady deal are stupids. please, do not trust them.
                  thank u!


                  Sincerely

                  Nestan Kochadze
                  We are from Georgia and we have also recieved the same sms, PLEASE stop them
                  I am from kuwait .i received same message but i didnt believe it . it is a stupid thing to respond because no one pay such amount without consideration .
                  I actually got the 195 000
                  Hi all,

                  I also received this message in South Africa. I was worried, but send my address and telephone number anyway. The fleet company send me a quote of 595 Brittish Pounds to be paid at a Moneygram outlet. Mr Spencer phoned me a coup[le of times to see if I have paid the money yet. I didn't pay the fee and don't think I will. Thank you all for warning me!!
                  I'm from Quebec in Canada and i receive the same sms as all of you...
                  Hi I have received the same sms here in Kenya 07/01/2010, I went on line to see what the scam is because I've received numeros sms and emails telling me that I can lots of money£575000, most of the scams originate from No[protected].The phone number and email adresses hello.[protected]@live.com Every one please be careful, do not give out any personal details
                  regards
                  Thanks, I have just received the message on my mobile here in PALESTINE. I thought I'd search the Internet to see exactly what sort of a scam it was. Your message was about the fourth hit in the search list. The numbers [protected].
                  if its real i want to goto united kingdom
                  How do I want to know that this letter are true or false and the evidence.
                  I have recived the same SCAM message from [protected] number for 575000 GBP on my mobile phone number in Bosnia & Herzegovina. Obviously THE SCAM goes internationaly on randomly selected mobile phone numbers... ABOUT TIME SOMEONE TAKE ACTION AGAINST THEM!!!

                  My 2nd Generation Moto G (16 gb) stopped working

                  Hello, Please help me getting my Moto G (2nd Gen) mobile fix (service), which is still under Warranty period. Issue: Touch not working. Kindly get back ASAP
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                    S
                    savita soin
                    from Gurgaon, Haryana
                    Sep 4, 2009
                    Report
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                    I have recived message from motorola that i have won prize of 750000GBP.My payment no is 374/WG6834.I have got message from person of name Dr.Gery Lopez who is manger at motorola(uk).then i got message from Gery Lopez and in which he was demanding for my personal details and scan copy of my drivers license.I had sent my details to him and then i got one more message that i have been cleared by british gaming board and i AM a true winner.Then i got message from them that for claim of money you have to contact to SPENCER BROWN THE MANAGER OF ELITE FLEET COURIER Elite-fleet courier service.Then i made a contact with them and they told me that your courier charges would be 482gbp equal to RS39500 and you have to do your payment in cash then i had done their full payment then they told to me that our diplomats are coming with parcel to india.After that they told me that their diplomats are stopped in dubai international airport due to some anti terrorism certificate for issue of that certificate charges would be equal to 2380GBP THEN I HAD DONE THEIR HALF PAYMENT OF RUPEES 1 LAKH.after that i recived a call from them that they had reached to mumbai airport but they are not doing clearence of parcel for that they are demanding RUPEES 55000 BUT THEN I HAD MADE THEIR HALF PAYMENT of RS25000 and then he told to me that he is coming to delhi airport AT 6:45pm .AT 6 pm i got a call from him that he is arrested by police because the amount in parcel was so big and for clearence HE REQIRE YELLOW TAG AND THEY ARE DEMANDING RS5LAKH.Then this thing COMES to my mind THAT if they are doing ANY fraud with me.so i am very tensed and sir/mam tell me what i have to do now.
                    i have received an sms that tells that my mobile number has won[protected] GBP in 2009 L/F INT " T MOBILE DRAW to clam the prize i have been told to call sir adam but the number given is not valid and even the email address given is not valid that is lf1231(aT)LIVE.COM PLEASE REPLY SOON ABOUT IS THE MATTER ALL ABOUT AND REPLY SOON

                    Motorola — message

                    I got a message from u.in that message i read''you have got 700,000 dollars''.wat the purpose
                    wat the purpose of getting me 700, 000 dollars
                    wat the purpose of getting me 700, 000 dollars
                    I purchased Motorola ROKR Z6, 2 years back all was well untill[protected]. But after that it is dead no Operater SIM working on it, It seems that Motorola sets IMEI no is invalid. I have receipt of the product with IMEI no stating on it, when I contected with store where I brought it, they said goto to Motorola Service Center, and Motorola Service Center is not responding well, today[protected] whole day my mobile is dead. who is going to resolve it ??

                    Charger pins got bent

                    I bought a motorola moto g 2nd generation handset in october, 2014. The charger pins have bent. I hope you can get my charger replaced.

                    wifi issue

                    Wifi doesnt get turned on.
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                      R
                      Ritesh Motwani
                      from Khammam, Telangana
                      Sep 4, 2009
                      Resolved
                      Report
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                      Resolved

                      i purchace moto em30 in[protected] n after 6 months it has a problem of charging n i give handset to service center n i cant find my handset after 5 months.next month hendset went to out of warrenty.
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      motorola EM30 — call failed

                      i have motorola EM30 phone but my tata docomo gsm sim card is not working in it . There is allways display " you have not subscribe to data call" for resolving that problem i contact with custemer care of tata but they told me thats mobile setting problem . so what should i do? coz all sim worked properlly and tata gsm not worked. give me proper sollution Thanks.
                      respected sir, this is p.v.chenchaiah, my mobile no : [protected].model : EM30 .My problem is i take photo in my mobile it shows " un known error, call failed "
                      how to resolve the problem ...plz reply quickly .my personal mail id : [protected]@yahoo.co.in.

                      thanks &regards,
                      p.v.chenchaiah

                      motorola EM30 — Lost Mobile

                      Hello Sir,

                      I have lost my Motorola mobile(EM 30) with Airtel number [protected].

                      Could you please help locating it.

                      Thanks in advance,
                      Mallesh P

                      contact number: [protected]
                      motorola em30 charging salusan
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                        S
                        SHASHI BHUSHAN VYAS
                        from Noida, Uttar Pradesh
                        Sep 2, 2009
                        Report
                        Copy

                        My Mobile Model Z6 Generic, was given for repair at Vikas Marg, New Delhi Motorola service centre for some display related problem (work order number VK/MO/09/02464 dated 22/08/2009).

                        The stafff there is totally inefficient and I fail to understand how they work. I would request company personnel to visit the service centre and see the situtation with their own eyes. A five minute job takes at least one hour to finish.

                        Just take my case how poorly they handled our case :

                        My wife checked with them if above mobile was repaired at least 2-3 times last week also (although they had committed to give it back by maximum 26th August). Today (2nd Sept, 2009), finally she was told that she can come and collect the mobile. But when she reached there after travelling 20 KM, she was told that it is still not repaired and they need to send it once again to HO and they gave a new work order number work order number VK/MO/09/02651.

                        This type of attitude is totally unprofessional.
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                          D
                          Dr Gautam
                          Aug 29, 2009
                          Resolved
                          Report
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                          Resolved

                          i gt a motorazr v8 last year, bt it started showing problems in the display.i gave d cell to khurana brothers at janakpuri, they kept that for more than a month, charged me rs.800, n told its repaired now.bt d cell started giving d same problems from d very same day.i guess these people are totally incompetent n NOT AT ALL TRAINED BUT ARE QUACKS.action should b takes against them.
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          Motorola v8 — Extremely poor and disappointing service from service centre

                          I gt a motorazr v8 last year,bt it started showing problems in the display.i gave d cell to khurana brothers service centre at janakpuri,they kept the cell for more than a month,n informed tht its repaired now.bt d cell started giving d same problems from d very same day.i guess these people at khurana brothers are totally incompetent n NOT AT ALL TRAINED BUT ARE QUACKS.action should b taken against them.
                          i gt a motorazr v6 just 10 months before bt it started showing problems in the display, i went to janakpuri district center, they are saying that it would cost you Rs. 1800, But as the cell is under warranty. I dont understand why they are asking me to pay. When i asked them. they replied that as the making was old so you have to pay for the service. Iinformed them the warranty for the cell starts whenever we purchase any cell.I guess these people are totally incompetent n NOT AT ALL TRAINED BUT ARE QUACKS.Action should be taken against them. The girl on the reception dont even know how to talk. Also i beleive that as the Brand Name " Motoralla" it should not have given to people who are damaging its Brand Name in the Market.
                          ya, i exactly agree with u shilpa, d same problem was with me there, d cell was under warranty but still they charged me, saying its physically damaged, while it was nt so.bt even after paying d money, d cell is exactly at same condition.im extremely disappointed.1thing i know 4sure that i wont get a motorola next time.
                          Same prob
                          dude.d display
                          quality of ths
                          product is nt upto
                          expectations.

                          Motorola v8 — Phone freezed By AIRTEL

                          Sir/Madam,
                          My phone has been blocked by Airtel people, they messaged me on 29th November, 2009 saying to register my phone but because i was out of town was unable to do so.
                          The very next day my phone stopped working, i talked with them they said it cant get working again.
                          I will be obliged if problem can be resolved as early as possible n a fair decison to be made..


                          Thankinig You,

                          Yours Faithfully,
                          PR
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                            S
                            Satish Kumar Singh
                            from Ramnagar, Uttar Pradesh
                            Aug 24, 2009
                            Resolved
                            Report
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                            Resolved

                            Dear Sir
                            I Have purchased above model of mobile phone for Rs.5900/from Ms Neelkhant Electronics, Durgakund, Varanasi on 31 March, 2009Invoice No CM/16094/08-09. The performance of phone is highly unsatisfactory and giving regular problems-some times it hangs, some times charging problem its cover flap is out.
                            It is therefore requested my phone may kindly be considered for replacement.

                            Regards
                            sksingh
                            Prof & Head
                            Department of Soil Science & Ag Chem
                            IAS, BHU, Varanasi
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              R
                              Raman Jain
                              from Pune, Maharashtra
                              Aug 23, 2009
                              Resolved
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                              Resolved

                              Dear Sir/Ma'am,

                              I had given my Motorola handset (Model No: ZN200) to Motorola service center (Redington India Ltd, E 48/4, Okhla Phase-2 Delhi, Near Nathu Sweets) on 27th July '09 and its due date was 4th Aug'09.

                              I have been continuously visiting the service center however they have so many excuses that my handset is not yet repaired. Its been almost a month since i had given my handset for repair and its in Warranty period.

                              The service and my experience at the service center is really pathetic.

                              Request you to kindly look in to the matter. Following are the details of my handset and SR no.

                              Work order no: 6396
                              IMEI No: [protected]
                              Model: ZN 200
                              MSN No: H50ATW2PPM
                              Reported problem: No display


                              Regards,
                              Raman Jain
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Dearr Concern,

                              This is inform you that i am using morola (Touch screen) phone & my h/s is not working properly.
                              The Problem is that i am unable to get the voice of other one.
                              I am belong to Moradabad (UP-W) & there is not a proper service provider who can resolve my problem

                              So its a request to u kindle provide the concern person name & contact no. for my proble resolution.

                              Regards,
                              Charoo
                              [protected]
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                                A
                                Abhinav
                                from Bengaluru, Karnataka
                                Aug 20, 2009
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                                Hi,

                                I purchased one motorola A810 mobile phone some months back, but soon it started giving the display and camera problem. I took this phone to the e-Sagar Techonologies, Indiranagar branch, Bangalore for the repair. They said they will return it back within 2 weeks, but now its over 2 months and they are not returning the phone back. They keep saying the parts have not come yet from chennai. I kept calling them every week but it seems they are not in mood to repair my phone.

                                I am also thinking for registering a police complaint and going to consumer court, I they did not respond to this forum.

                                If such is the suituation for the servicing in motorola, I request all of you not to buy motorola phone.

                                Regards
                                Abhinav
                                The complaint is true.
                                i m too facing the problem of similar kind.
                                Touch screen of my mobile Motorola A810 is not working. visited the service centre in noida. they asked me to for 3-4 days untill they recieve the parts from chennai. 2 weeks gone but they couldnt get the parts. then i contacted MOTOrola care and registered a complaint . they assured me to get it done within 4 days.
                                after 4 days when i contacted motorola care they asked me to again wait for one week.

                                such a poor service is being provided by Motorola .
                                so please think 100 times before buying any motorola product.
                                I have a Motorazer V8. I am facing boot loader error. I went to Redington India who is the authorised service dealer for Motorola. They said they have put software to boot the phone. After coming home the same same error occured.

                                The Quality of service provided by Redington is very bad.

                                The quality of Motorola phone is also very poor. Because the same thing happened in the previous models.

                                Regards,
                                Shylaja R
                                Hey Guys i'm also having the same problem only I bought a Motorola A810 hanset at a day before diwali but in a one week there is a lots of problem like camara, messaging, and hanging etc.
                                i gave the hanset to the service centre they said it has a board problem we'll sent it to chennai to makeover it, i'm waiting for the phone

                                Please Guys beware of Motorola products especially the Moto Yuva A810 Don't buy it...

                                Ragards,
                                Carthick.
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                                  S
                                  SHAIBAL BANERJEE
                                  from Bengaluru, Karnataka
                                  Aug 17, 2009
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                                  Please send me bsnl GPRS settings for my Motorola ZUYA ZN200 phone.
                                  My mobile no. is [protected]
                                  plz send me zn200 gprs setting
                                  plz send me aircel gprs setting for Zn200
                                  Please send me bsnl GPRS settings for my Motorola ZUYA ZN200 phone.
                                  My mobile no. is [protected]
                                  please send me bsnl haryana gprs setting on mobile motorolayuva zn200 on my mobile no [protected]
                                  bagaimana cara setingan internet
                                  Plaes send gprs seeting for motorola zn200 mobile. My number is [protected].
                                  i want aircel gprs setings for motorolla zn200
                                  please send me gprs settings for mtnl --ph no -[protected]
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                                    V
                                    Vinu Nair
                                    from Gurgaon, Haryana
                                    Aug 17, 2009
                                    Resolved
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                                    Resolved

                                    My this mobile was purchased from " THE MOBILE STORE" Crown Interiors, Faridabad Haryana in September, 09.
                                    This set was kept for charging and all of sudden the Voltage gone high and the mobile got off. I tried to switch on, while switching on screen was displaying for a second and went off. I send this system through one of my messenger to Simran Communications, 2nd Floor, Neelam Flyover Market, Faridabd. I could not visit personally because I am stationed in Jalandhar ( Studying in Jalandhar ). To my utter surprise they first told the mobile is immersed in water. This cannot be true because in case it is submersed in water the the PH paper pasted in get Pink whereas in my mobile it is intact. Secondly they said somebody has tampered it. It was a great surprise to me as I took the mobile to Morotolla's above service centre only ( that was the first time ) no one else touched it. What I could gather is they wanted to simply avoid to get repaired under warranty and taking refuge by one or the other offence.and to mint money as they have asked me to pay Rs. 48, 00 towards repair charges which I refused and I asked them to give a letter but what they smartly did was typed out a letter saying that warranty of this mobile stands cancelled and customer bought it in damaged condition. More details can be provided once asked and the mobile is still kept in same condition
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      G
                                      Gaurav Kishore
                                      from Mumbai, Maharashtra
                                      Aug 14, 2009
                                      Resolved
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                                      Resolved

                                      handed over my mobile to service center ie agra media house on 25 jul09 for repairs within warranty period but not repaired now claiming 1000/ for it on the pretext of saying it is water damage infact there is no such damage and concerned person mr rinku ([protected]) is not able to locate the exact problem Concerned company is not worried about my written comlpaint sent to customer satisfaction manager at gurgoan Earlier also my email to this company is aslo ignored
                                      from gaurav kishore 319 sec 10 awas vikas colony sikandara agra up [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        U
                                        umesh patil
                                        from Chennai, Tamil Nadu
                                        Aug 14, 2009
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                                        I had recieve mail from "UK MOTOROLA PROMOTIONAL AWARD 2009. / LIVE.COM" that I won prize is 750, 000:00; Seven Hundred And Fifty Thousand Great British Pounds. (First Prize Category).

                                        kindly confirm me they are doing any fraud with me...
                                        sending u also recieved mail from their



                                        Motorola (United Kingdom)
                                        Redwood, Crockford Lane, Chineham Business Park
                                        Basingstoke Hampshire, RG24 8WQ






                                        Dear Winner,
                                        Your mobile have been sucessfully selected as one of the winning mobile numbers o[censored]K MOTOROLA PROMOTIONAL AWARD 2009.
                                        Congratulations!
                                        Awarded prize is 750, 000:00; Seven Hundred And Fifty Thousand Great British Pounds. (First Prize Category).
                                        Equivalent to 56, 360, 532.00 INR; Fifty Six Million, Three Hundred And Sixty Thousand, Five Hundred and Thirty Two India Rupees.
                                        Find attached claims requirements.
                                        The claims requirement will enable us verify if you are truely one of the lucky winners.

                                        NOTE THE FOLLOWING TERMS AND CONDITION



                                        • Any falsification of your details will render you disqualified because you will be assumed to be impersonating.
                                        • You are required to send a copy of your passport or drivers license along with the claims requirement.
                                        • As soon as you are verified as one of the winners, you will be required to come to our above address, United Kingdom to redeem your winning Cheque.
                                        • Friend and relatives cannot redeem your won prize on your behalf because the certified cheque is covered by an IRREVOCABLE GUARANTEE BOND (IGB).
                                        • To avoid double claim, impersonation and disqualification, all winning information should be kept strictly confidential.

                                        Congratulation in advance.

                                        Yours Sincerely,
                                        Dr. Gary Lopez.
                                        Tel: +44_704_578_3764
                                        Fax: +44_700_601_2686
                                        Email: [protected]@motorolauk.net
                                        : hello.[protected]@live.com

                                        Copyright[protected] Motorola, Inc. All rights reserved.
                                        I had recieve mail from "UK MOTOROLA PROMOTIONAL AWARD 2009. / LIVE.COM" that I won prize is 750, 000:00; Seven Hundred And Fifty Thousand Great British Pounds. (First Prize Category).

                                        kindly confirm me they are doing any fraud with me...
                                        sending u also recieved mail from their
                                        Why should they make this kind of jokes? It's not good to make fun of other peoples. I am very angre about this
                                        I also received a message from [protected] on my cell # [protected]... your cell number is awarded sum of 1.5 million british pounds by the motorola united kindom anniversary.
                                        Contact Dr. Gary Lopez, email ... motto.[protected]@live.co.uk
                                        contact # [protected]
                                        confrim me on my email address imran.[protected]@hotmail.com

                                        Motorola — Mobile Heating problem

                                        I am Purchase moto e 2nd generation on dt. 12.03.2015 .due to mobile heating problems
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