| Address: Hyderabad, Andhra Pradesh |
| Website: www.consumercomplaints.in/new_complaint |
Hello
On the[protected], I had submitted my phone to service center at #15-24-1 P.NO1, MIG-1, 1ST FLOOR, NYR CHAMBER, KPHB COLONY MAIN ROAD, KUKATPALLY, HYDERABAD...stating that the camera of my handset is not working properly in warranty.My complaint code is:C0004-Camera Problem.They asked me to come by[protected] as my handset is ready and in the same way i went there.When I took my handset, I found that power button of my handset is missing.I asked them that my power button is missing and in turn they replied me that" sir its already missed from your side".I first said sir its there and it is missed from your side.Then the argument took place between us for half an hour.Later they replaced the power button with some other china handset power button. One more thing, i want to disclose to you, I asked them"who asked you to change my power button ".For this they replied" already we found the power button missed and we took the compllaint".Here I want to know, who gave them right to make a complaint if it is really missed, they might have informed me before making a complaint.So finally I returned my handset to them to replace the power button.Please make sure that my issue should be resolved as soon as possible.
regards
narsimha ([protected])
;
Motorola Solutions customer support has been notified about the posted complaint.
Please reach out to our local Customer support: http://bit.ly/1hTXrcG for further assistance.
Regards
Motorola Support