Motorola Solutions Complaints & Reviews

I purchased your handset model Moto X-Play on 16/11/2015 from Amazon. From past 1-2 months the charger is not working properly. Either the adapter or the cable wire is loose because whenever I connect it with my phone it doesn't charge the phone and when connected with laptop it doesn't read the phone. Since my phone is under warranty period I would like you to solve my problem as soon as possible....

Sir/Madam

Am really upset and suffering with decision I made to buy Motorola phone.

I bought new phone on: 21/09/2016.
Started facing mic problem: 26/092016
Reported on: 05/10/2016
Visited service centre: 06/10/2016
Software reinstalled and sent back.
Problem re-observed within few hours. Revisited service centre: 08/10/2016
Mobile retained by service centre and assured...

Dear sir / madam,

Please be informed that i had purchased the subjected mobile phone bearing imei nos. [protected] & [protected] last year. Suddenly last week it had some problem. I approached to authorized motorola service centre (Instant solutions) located at shop no. 5-6, devi place gurgaon. They informed that the ringer of the mobile is faulty and it may be replace with new one on a cost of rs. 1650/-. The mobile...

Dear moto,
I had purchased moto g3 for my wife in oct. 2015, but the colours whatever i am seeing on display is diffrent from its acual colour for eg.in the snap i wear blue t-shirt (Colour of facebook icon), but it doent displayed actual blue (Showing colour of twitter icon).in starting i was thought it is setting problem or operating system problem (5.1.1 karmel at the time of purchase), but no... Its actual hard ware problem, because...

Dear Moto team,

I seek your help in resolution of my following queries -
1. I have been submitted moto G4 plus to your service center on 04/10/2016 ( BM Gadget, pune ). As per his commitment, you have rcd mobile by 4 days, but we have not received. ( Today, he is saying that it would take 15-20 days )
2. I will need confirm commitment for same or replace my mobile ASAP.

Hope you have clearly...

Working atmosphere is very poor. Customer service executives are very rude and not even ready to understand the problem, communication skills are poor too, store phones are never been answered. Without any prior notice they closed the store at 2pm today and refuse to attend 16 customers who were waiting for more then 2 hours.
we don't know why motorola not taking up this issue seriously......

I recently bought moto e3 from flipkart on october 1. I am facing the problem that the volume symbol is appearing on the screen with a beep sound.. For a day at least 80 - 1000 times it is re appearing. I cannot make snapshot of it because it will present on the screen for 1second. Please take it serious and solve my problem soon. I want my near service centre of motorola care at pincode 518501....

My Motorola x play is not getting charged and is under warranty ..it's been less then 6 months ..to be exact I got it on flipkart on 18th April since I got it but when I call ur customer care there is no reply from any of your customer care numbers ..u can reach me at [protected] ..I look forward towards to a solution soon..and most of your numbers online are invalid...

I purchased my phone (Moto g third gen) in jan. 2016 from flipkart. Within couple of months neither speaker nor mic were working properly. I submitted the phone to service center of motorola in sector 37 faridabad and after keeping my phone for one week they returned it without any significant improvement in the same.

The during july month, i submitted the phone in moto service center in sahara mall gurgaon. They misbehaved...

Dear Team,

I buy a device Moto g4 Plus from amazon on 01.10.2016 & received on 04.10.2016 but it is not perfectly working so I want the replacement but amazon want the Service denial letter but here service center is not providing me this letter. In Surat this service center name is Ensure-060-Balaji Communication. It's address is 323, 324 Upper Ground, Arihant Complex, Udhana Navsari Road, Udhana, Surat.Their behaviour is...

Sir i have given my handset for the problem to be rectified to the nokia center service and accessories(SRI SURYA MOBILES), Guntur, andhra pradesh. on 27/7/2016.My job sheet number is 5267. Everytime they ask me to come again after few days saying that required part was not available with them.This process has been continuing for 2months and also not responding to my phone.So, please consider this complaint seriously to resolve as soon as...

Ive registered my complaint 10 days prior and I've yet not got the response from Motorola. As I've already mentioned in the prior complain that my handset Motorola G4 plus hangs alot. I try to open an app & something else get started. Don't know what's wrong with this. When I put ma phone on charging it heats and start misbehaving. Notification bar triggers up and down. I am facing this inconvenience since day one. Its a kind request to you...

I have purchased moto g phone. After a month or two, the phone stopped working properly. I have submitted it to service centre. They changed mother board and when i took it back, their was an issue with speakers. I again submitted it to service centre. They changed speakers but they were again not working properly. After a week, phn again stopped working. I have again submitted it to service centre. It still z not working. I want the replacement...

I am using moto g 2nd gen.. Its almost 2 years old. From last two weeks i am facing a problem. The upper part of the phone gets heat up and battery starts draining very fast. Even if the phone is not in use the battery is decreasing for no reason. The battery in settings shows that the most battery is used by the mobile networks even if there is no sim in phone.
It's pathetic..
My is burning from last 2 weeks..
I want...

My phone Moto E2(4G LTE) is in service center ago 37 days and service center is not response on my complian. The problem is only in motherboard of phone and one time they service and fit a wrong motherboard in my phone. That motherboard is 3G's phone and my phone is 4G model.

I want to refund my money because I not satisfied in that phone....

The above phone set was purchased on 31/7/2016. Initial it could not be known is it the instrument problem. I approached to the service provider airtel, who after all investigation found nothing wrong in their service, though they suggested to replace the new sim. But in vain. I could not guess, there may be a problem in the set itself.

When i approached to the dealer as well as the customer care, it was suggested to contact...

I have purchase motorola hand set model no xt1079 motog (2nd gen) on[protected] through flipkart vide invoice no-pl-f12793729, i have uses sim 2 and it was working fine on 7th i have taken another sim to used for internet when i used in sim-1 not working and suddenly i have trace your service center in web site and visited your authorized service center m/s smart service, ser15/e (666) bapuji nagar bhubaneswar, orissa.
The repetitive...

6 Oct morning me mere phone me black light show hone laga mai service center gaya aur phone dikha ya service engineer me bola aap ke phone me mosturise problem hai to bola tab mai ne bola mera phone pani me nahi gira hai fir usne bola aap ka phone me pani nahi hai par aap phone ac ya cooler me use karte Ho ge mai shock hua tab mai ne costumer care par phone kiya usne bhai koi reply nahi diya. Aap ke user guide me kaha likh a hua a hai ki...

I have my moto e mobile. since its IC has failed i need to contact with authorised service center of motorola in pune city i am not getting such a service center.
as per given addresses on net i have visited but after visiting there i got information that particular center has closed.

so what to do next

please give me such help that i can repaire my device by service centers....

I bought a google nexus 6 on[protected], from flipkart (My imei no. Is [protected]) and last month it stopped accepting sim card, so i went to motorola service centre on 20th, september, 2016 to get it repaired, after waiting for 1 hour they checked my device throughly and they said they will change the motherboard and repair will take around 10-15 days. They provide me a job sheet too my job sheet no. Is jnp/mg/16/05201.
O after...