Motorola Solutions Complaints & Reviews

I bought mobile on 28th may 2016, from starting onwards, my mobile got hanging problem while dialing the outgoing calls, after first service also, i have faced same problem, then i have given to the service in chennai, nearly 2 months taken, not repaired my mobile.
if i asked for refund, they saying not possible., they saying only repair/ replacement parts done in the service center.
Please check my mobile is in service center...

I handed over my phone to moto care center dehradun on 7/10/2016 near clock tower, the problem was just the charging jack was damaged now the phone was working fine else..they told the expense would be around[protected]...now there was no response from them till i called them they excused the part has not reached yet...now when i called them they asked me to pick up the phone on monday...i went there today and now they said battery is not...

Respected Concern,
My name is Amit Sharma and I am working as Manager operations in Jawahar Eye Hospital Meerut. My issue is that i have purchased a Motorola -G-3 handset from one of the local vendors in meerut and now the sim -1 slot is not working .I went to your Motorola Service Centre in Bagwati Complex Shop No-7 they said they require the online bill when i provided then the online bill now they are saying that the model o no...

1 i cannot stop alarm buzzer
2 though i don't dial any number calls are made to various numbers automatically
3 incoming call ring is not working
4 i cannot change mobile screen even when i press proper button
5 media ring is not working many times the volume also goes down
I purchased mobile order status 17.10.2015 invoice st 26.10.2015
I got repaired from your thane service centre maharashtra...

Dear Motorola,
1-mobile is so coll but his charger quality is very poor.i have already 2 time replace in service center.

2-Motorola Smart Services in BBSR his service very badly.No one can suitable for job because two ladies in help desk communication very very badly.

if possible please cancel the licence otherwise no one Buying Motorola phone...

Dear sir
My handset moto g3 imei/serial no [protected] purchased on 7 dec 2015 from flipkart. My phone has brightness issue and subsequently i submitted my phone at motorola registered service center at sanjay palace agra under warranty on 24 sep 2016. Jobsheet no. Srine[protected].
They said to resolve my problem upto 9 of oct but till now there is no solvency i have scene.
Please kindly help me out.
Thank...

Hi, I have bought my Moto X Play mobile in feb 2016 from flipkart.
It has some heating issues, then in july i faced issue with incoming calls.
I was not able to hear from the other side if i don't use headphones. As there was no service center near me i was not able to communicate with any service center. In Aug I found a new service center opened, so I went ahead & deposited my phone there. It has been more than 2 month, but...

I bought my moto g3 from flipkart and it's not even 6 months old, it is defective. So i submited it to the motorala solutions bhubaneswar. They gave me the delivery date and they're backing up now. It's more than a month now and they still haven't confirmed about my cellphone. i travel around 20km to reach motorola solutions and they avoid it asking me to come tomorrow and tomorrow and it went on. They don't confirm you even when you call...

I had bought the MOTO X style mobile on 8th May 2016 from Flipkart..After a few months o[censored]sing, the problem o[censored]nable to charge the mobile phone from turbo charger given by Motorola.

I had visited your authorised centre of Vile Parle West, Mumbai-400056 to B2X The Customer Company called as M2 MOBICARE on 24th September'2016 and explained the problem o[censored]nable to charged the mobile. The service person had himself the tried...

My name is Ram Chavan, last month I had submitted my Moto X Play handset at Motorola Service Center, Vashi - Sector 17 ... after 15 days I called them to know repairing status but they answered that new part was not sent by Motorola and asked me to call at Moto customer care ... And when I called customer care each and every customer executive that had spoken to me they even didn't gave satisfied answer...

I have owned Motorola G-3rd generation which was launched in July 2015. As per Motorola software update policy that device will get the latest software update from company till 18 months from the date of phone launched. Google released android Naught in August 2016 so Motorola G3 is eligible for software update but I am not found moto G3 in company's official blog update list.

I wrote the mail to company too but Thier representative...

Hello motorola,

This is to inform that i have been facing a very serious issue regarding the component problems in my phone. issue as mentioned below:
Phone bought - 18th july
1. memory card slot damaged fund on 28th-30th july. notified to motorola service station. reply: can't be repaired since its motherboard problem.
After frequent follow ups, no solution
2. otg slot found not working. pendrives...

Moto g4 plus. invoice no. ka-blr[protected] dated june 19/2016
Service centre-bm gadget services pvt. lmt. pune-411004
Job no. amsbms000232
Gin no. ginbms000240
Els date:28 sept 2016
Model xt1643
Even after repeated visit unable to get it repaired for camera picture poor quality (blur images) even after 23 days on the pretext of nonavailablity of parts supply needed for which customer is not...

I have purchased moto G4 Plus in Jun 24 2016 first of all sim slot 1 is not at all detecting then after some days just by slip of leg my handset fell down and glass have cracked.later rushed to service center and they said touch pad have damaged will fit it and give after 2 days they said motherboard have bend so its unable to fit the touch pad.so motorola motherboard is really so delicate just by slip of leg it will bend and also its gorilla...

Dear sir/mam,

I am the customer of your product MOTO G3 -SMART PHONE
having IMEI NO.[protected] of bill date 26/11/2015 in the name
of MR. UMESH TAYADE of AMRAVATI DISTRICT MAHARASHTRA
(phone purchesed via flipcart)

I had submit my phone at COMWEN INFORMATION TECHNOLOGIES
PVT.LTD -NAGPUR MAHARASHTRA AT DT. 05/10/2016 WITH COMPLAINT OF
DISPLAY SCREEN NOT WORKING...

Invoice no. SRINE[protected]
CUSTOMER COMPLAINT CODE. C0019
PROBLEM CODE.P0044
DEFECTIVE PART MOTHERBOARD ASSEMBLY KIT TLE/PCBA_MBCMCC CH 16GB
Motorola G2 4G IN WARRANTY CELLPHONE
[protected]
My cellphone is given to motorola service centre for repairing on date[protected] and 25 days gone out my cellphone is not repaired yet I don't have any cell to use so requested to do fast as possible but company...

I gave my moto x style to Nagashree Communications because of charging problems. The phone stopped turbo charging. They told me the motherboard had to be replaced, it has now been 1.5 months and since day 1 all they have been saying is it will take another 3-4 days. It should not take 1.5 months for an under warranty repair. Please help
Jason
[protected]...

I bought a new moto G 4 plus from Amazon. I was happy to see such a good product at reasonable price but to my surprise the headphone jack is not working. I ve tried with all the available earphones but nothing seems to wrok. I contacted moto solutions and had a chat but they have no solutions for my query and they disconnected.
I hate motorola for such sick service and substandard phone....

Hi - My phone had on/off problem and texture lines in display. I was advised by the service center that the mother board needs replacement (phone is still in warranty). This is lying with the service center for more than a month now. Everytime I call up, they say that the parts are not available and it will take another 3-4 days. It's the same story for the last one month.

Please help.

Service Centre: Ensure...

Hello Moto,

I had purchased a MOTO-G4 plus on 25th May 2016 from Amazon (IMEI No: [protected] / [protected]). Bill No: [protected]. By September my mobile started having charging issue. I called Motorola support for assistance and they asked me to check my phone with nearest Authorised Service Center. So on 9th September I visited New Tech Solution, Vashi. Navi Mumbai. India (+[protected]. They checked my phone...