Motorola Solutions Complaints & Reviews

Moto g 3d gen mobile i purchased in may 14, 2016 soon i purchased i found difficult to transfer the files to sd card due to software problems. After 3mnts front mic stopped working. And now front side display comes out from left side from the main body. I am aged 61 could not go oftenly to service centre which is faraway from my home town bantwal. Moreover service centre peoples take a week time for any type of our grievances. Hence my request...

Ordered a Handset from amazon, within 15 days it started having some trouble, so i replaced it and got my replaced product by next 15 days. till that time my amazon replacement period got expired, and now in another 20 days the replaced product also had some issues, when consult to an authorized service center it says, MOTHERBOARD Crashed. which means there is some issue with manufacturing and service of product.Amazon is refusing to refund...

I purchased the moto e power through flipkart
Order od[protected] dated 20/10/2015).
In the advertisment of this phone in danik jagran newspaer rapid charger 10 watt also include in the inbox.

But at the time of delivery a have received a simple charger (Made in china) instead of rapid charger the box.

Please suggest.

Regrds,
Shamsher singh
Bill address
At...

I have moto g 4 gen 32 my ui system is not working, not working touch and phone is 70 days old. Not support customer service center and customer service and i m going consumer court because i have last option. Your service engineer says there is mosturise problem but he is not except your phone not felt in water and he says you are using your phone in the a/c room and cooler room and i ask u where you are write in your user manual book user...

My friend gifted me moto g4plus 16gb from amazon on 30th august n i received on 2nd sept. Near 22nd sept my phone's headphone jack wasn't workong properly so i gave my phone to service center n i received my phone back on 5-6th october.
And now again my phone's headphone jack is not working properly. I hardly disappointed by the LENOVO moto g4plus... i liked the performance of moto g3 that's why i thought. g4plus would be great but...

I have purchased moto 3g in may 2016. the phone was dead in aug 2016. i deposited the same at the kochi serice centre[protected] on 15.09.2016.
I visited the shop on 03.10.2016 to hear that it would take another month to get it repaired.
I lodged a complaint with the moto customer care. some one called me on 05.10.2016 and told to wait. on 07.10.2016 another man called and told me that he would ascertain the reason for delay...

I purchased the Moto X Style through Flipkart (Invoice dated 25/10/2015).
While making calls through this phone the receipients of the calls complained that my voice was not clearly audible and that the voice was broken into parts as is it was vibrating. I contacted the service centre at Trivandrum and they said that it needs formatting for which I submitted the phone there. Even after that the same problem existed. on taking it to...

I am facing the problem of battery in my moto 4g plus phone. About 2 week ago i submitted my phone at janakpuri service center to change the battery but still i am waiting for my phone. No response from service center, no message from company side even their service center phone number is switched off. And i am trying to call their service head of delhi ncr to mr. Sachin, his phone is also switched off.

Really shameful and...

I submitted my motorola phone moto G 3rd generation in sanjay place agra service center behind icici bank sanjay palace agra.

My phone is in warranty period.

I submitted my phone because sim slot pin broken while inserting sim.

First they charged 1850 rupees and gave no bill and anything no complaint number I asked them to give but they said they will give after repairing it . I gave my phone on...

I have purchased Moto g4 plus a month back from amazon. The function of phone is good but when I used camera for more than 1 minutes it capture heat. Even when I play games the phone gets heat. Use of video and playing games is very frequent functions to be used.

Is this any manufacturer defect???
And settings to be made??

Kindly solve my issue.
Thanks....

Sir,
I paid rs 14999 for this set just 2 month back and response from your side is just a sorry..!!! What sort of business principal you people follow... Manufacture a defective set sell it and say... Sorry. Pl. Take time to read my greivances already registered with your customer care...

Sent items
Write
Re: heating issue [incident:[protected]]
"sushrut rawat" to you & others
Tue, 04...

2 days back what happened is truly shameful for Motorola.
Pls refer your call informing that the device is repaired and I should collect it from service center.

As per your advise and call, I visited service center travelling one district to other to collect the repaired phone.But who knows that it is not repaired and this is a wrong information communicated by you. Again I wasted my precious time and travel expense.br...

There is a battery problem in my mobile i want to my mobile with 97% but after one minute it show 47% whats the problem in my mobile it is in guarranty period or just 15 min ago its battery is 35% and it suddenly switch off and after turn on the mobile it show 23% after 10 minute its again suddenly switched off and show battery 20 to 15% why it is suddenly switch off or less the battery...

The product was purchased on august 1, 2016. However the motherborad crashed in a month's time. It was given to an authorised service center in vile parle at the following address - 2nd floor shop no s-15 prime mall, irla lane, irla-vile parle west, mumbai - 400056, opposite alfa 1. However when we got the phone back the power button was not functioning. We again returned it to the service center last week and we have still not received any...

I have moto g4 mobile phone with me. I purchased it from amazon in june 2016. It gets turned off automatically without any special reason. Once it is turned off, it will not turn on automatically
I gave it to service center in kotla, delhi (A-180 (1st floor), sukhdev nagar market, kotla muabark pur, bhishma pitamha marg opp indusind bank, new delhi, delhi 110003). I was assured that it will get fixed in 5 days but they kept it for...

Moto g mobile model g xt 1557 turbo black bought thru'
amazon on 17th feb. 2016, run into defect, being under service
warranty handed over for rectification at m/s. S s electronics, hardy complex, m.G. Road, hyderabad on the 10th sept. 2016 and receipt collected vide their work order no.
Scd/mg/16/1705 dtd. 10th sept. 2016. With the assurance that the set would be delivered to me in couple of days.

Now,...

I have purchased moto g plus forth on 15 (13-14. Sep 2016)
Days back. I come up with problem of call receiving ear phone on 21 09 16 ear phone attached and in the mean time received a call after that it is creating problem i am unable to receive any call on simple mode, voice is not hearing without ear phone. It is not possible to attach ear phone every time. I have tried my best to contact toll free nos but all in vain. A i have book...

The service centre in t nagar gives a casual response and seems disinterested in taking a phone for service. It takes more than two days to rectify a simple problem despite the service centre giving a deserted look. Please post staff who are in need of employment as there are large number o[censored]nemployed graduates seeking jobs. It gives a suspicion that the staff are novice trying to learn the job....

Respected sir, I like ur mobile, but its design very worst, u are releasing always same model on all models, please Chang e the phone looks beautiful, all other companies releasing different styles of mobile, u only giving very boring model, once buy ur product, no one buying next time, in india peoples giving first preference to outlook, then performances... I hope u ll ......

Purchased MotoG 3Gen on May 2016. But could not transfer files to SD card so approached SCentre where I come to know that its due to software problem . After 4months Mic is not working after some arguments it was repaired but the probleem still persists. Recently I found that front display board is detached from upper side. I am a Sr. Citizen staying at Bantwal 574211. For servicing the mobile I must go 2 times to Mangalore. Hence I request...