Motorola Solutions Complaints & Reviews

TO management of Motorola India
sir i would like to inform u that my moto g turbo which is purchase in month of January 16, but unfortunately this set charging point nob is wear out and mobile is not taking charge .i was going to service center they have no nob is available and he is saying minimum 4-5 days time is taking for availability of this and he is also saying he is taking some money aprox 600 Rs for this.what is yhis sir...

Hi Team,

MY HORRIBLE EXPERIENCE WITH MOTOROLA CUST CARE

--My Dad's using Moto G and recommended me to go for Moto Phones and so I did purchase Moto E2 3g.
--It was good until one day the ear piece started crumbling and I went to service centre and the worst part started.
-- I could not find one service centre but finally found out one. B2X service centre (Authorised for Mototrola)in Kukatpally,...

Dear Motorola Team,
Its very annoying to get such treatment from a brand like Motorola on whom we have trusted so much.

I have purchased Moto X Play in Sep. 2015 from Flipkart. And its not been even a year my memory slot got disabled so i had to relaced the entire mother board for it.

Aftetr getting the mobile repaired from service center, my speaker was not working properply. again I had to give to the...

I am Devender kamble actually I came to service centre on 10th July but they told me Motorola equipment is not there come after 1 week. I came on 19th July and they submit my mobile and they told come after 15 days. again I am visited on 5th August again they told your mobile have touch screen problem we already requested to company for touch screen we call you back after 10 days. I am calling from 16th Aug no one lifting call. On 18th August...

IMEI NUMBER:Inline image 1
JOP CARD NUMBER: MRI/MG/16/00/37

Dear sir/madam,
I have purchased about mobile on 17th June though amazon .
I have got automatic switch off and heating issue new purchase the mobile.this complaint registered on though your service center SACT COMMUNICATION, MADURAI ON 22/08/2016
Now the service people saying that the complaint got from mother board.
The mother...

After a recent security patch level update which came on 10th sept. On my Moto G4, The notification sound gradually decreased compared to it was before update . I am not able to hear the notification sound clearly and inturn i miss to see my important messages. So i request you to please solve this issue as its too frustrating for me or get me some compensation.

Thank you....

Hi,
Moto G4 Plus has stopped working after 28 days of purchase. No Authorized service centers found near Thane (Maharashtra).
Date 08 sept 2016.

The phone wont start. Just the logo appears and blacks out everything.
I dont know why this has happened.

I need immediate help from available service centre where in i can get it done free of cost.

Motorola does not even provide...

I want to place a complaint on your very bad service solutions...my moto g 3rd gen was not charging up so i went to the service centre...i was completely harassed they kept my phone for more than a month, i had to buy a substitute phone also for this reason and when i got back my phone it had three more problems...to change the charging socket they reseted the phone, opened it wholly and didnt fix the screen properly...now the selfie camera...

I brought moto g4 plus 2 weeks back. The problem is the font color was ok when I brought the device but from 1 week it has changed to black with white background. I checked with my friend who has the same device but it has the same font. I cant read many messages in my whatsapp.. There is no differece in the colors. So please tell me what's happening with my mobile and how to resolve this problem....

Actually i bought moto g4 + a few months ago. Firstly i found that it was a very cool device but after half a month it start creating problems. First problem was that i did not able to use it at the time of charging because it's touch started reacting automatically. Then one day it's volume key cracked from it's center then it misplaced which shows that the product is misbranded it is not durable which is the identity of moto devices. Now...

I submit my moto g turbo on 02.08.16 to the syscomp infosol service center. Today 06.09.16 so more than 1 month already delay to back my device. I call them many time more than 100 times to mr. Debasis roy-[protected] (Debasish. [protected]@ensureservices.in), mr. Barun kumer roy-syscomp infosol (Service center where i submitmy device for repairing purpose[protected],[protected], [protected] ([protected]@syscomp.in), and also motorola care. They...

I submitted my nexus 6 on 11th august 2016.they say there is a problem with motherboard and it needs to be replaced.they didnot find the part in 25day and they are still extending the date to 12th of september 2016 and that too not for sure.This motorola service is so bad. they require more than a month to replace a part.They don't even provide a refund facility for the faulty devices they make....

My name is kishan and phone no. Is [protected] and mail id is [protected]@gmail.com
I use moto g3 since 2 sep 2015
Last time I submit my phone in b2x service center at puranpur on dated 22 Aug 2016 for earphone jack and bettry problem the center is gave my phone on dated 2 sep 2016 also he change my phone display and phone display is already ok only jack and bettry problem now I face many problem in my phone the sensor...

Purchased a Moto G4 plus on 14th July 2016(biggest mistake)
Problem faced on 24th August
Given to service centre on 25th August 2016.
Now today I have completed 10 days and still I havn't got my cell phone back
moto employee told me they are getting parts from Hong Kong . And I have to still wait for 5 more days
So it means I have wasted my almost 15k for this kind of a service.
And when asking for...

I gave my mobile in Motorola service centre in ALLAHABAD because some charging issue is occurred.
On 03-9-16 when i got my mobile i found speaker is not working due to the negligence of Motorola service center.
Kindly solve my problem
Due to this negligence i got financial harm

Motorola time taking is very big problem for the customers but after taking so much time they will not give mobile in good condition...

Team,
I have purchased New Moto G4 Plus black colour mobile recently a last week but mobile operating very slow and mobile continue Hanging I am very sad your service and I have purchased only RAM 3 GB future mobile but only ur showing facility and mobile actually working 1 GB RAM type so are kindly resolve my problem otherwise send me mobile returns process .
My details
Ganesh Shermale, pune
Mo-[protected]/[protected]...

I had purchased a set build no. Mpj24.139-23.1 moto g4 plus, which was put in to use on auspicious day 15th august 2016.I had observed that set is getting too much hot during simple use and at the time of charging extra ordinary heat is felt with.
Please replace the set . I tried to return/refund the set through on line process but that is not working.
Please look in the matter and get the set replaced immediately....

I had procured a mobile motog4 plus on line through amazon on 30th May 2016. After two months its display started flickering and it is lying in the service centre at janakpuri delhi since 11 August with work id no JNP/MG/16/03954 dated 11/8 2016.
Inspite of repeated calls the service centre people say that wait another fortnight
I am a doctor and facing inconvenience due to unavaiability of mobile.
It is matter of great...

Hi my name is amit gaur. i live at faridabad jawaher colony 121005.
I purchase Motorola turbo g XT1557 on 25july 2016. I used it only for 1 month and I am getting many issues . My life is hell after purchasing it. Every few minutes I get emergency calls only alarm ...signal lost is prior with slot 1 although I have selected 2g as a network. When I call any body I am able to listen caller but they did not get my voice . My charger which...

I purchased motorola mobile xt1068 (Moto g) 2nd generation, on[protected], through flipcart invoice # blr_wfld[protected].

Xt1068 (Moto g) 2nd generation
U96158
[protected], [protected]

On 26th aug 2016 mobile gets off, and i approached authorised service centre at udupi, nagashree enterprises and received a feedback that there is a complaint on mother board and same has to be replaced,...