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Motorola Solutions Complaints & Reviews

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Last updated Oct 25, 2023
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Motorola Solutions Phone Numbers

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1800 440 2205
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+91 12 4419 2000
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205

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Motorola Solutions Head Office Address

Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14
Gurgaon
Gurgaon District
Haryana
India
122001

Motorola Solutions reviews & complaints page 72

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A
Ajit Chavan
from Mumbai, Maharashtra
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Moto g mobile phone

Address:400009
Website:moto g plus

To whom so ever concern.

I have Purchase Moto g plus mobile phone through amazon online on July 2016

The said mobile phone went out of order by automatic ON-OFF-ON

The matter was taken up to the service centre at vile parle. I was advice for change of battery which was ill advice as life of battery cannot be for 2 months. Service centre checked with their battery and found that network was not...
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M
mk1502
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Problem in Moto Handset

Address:East Singhbhum, Jharkhand, 831001
Website:Motorolla India

Hi
I have been following up from last several months but there is no clear response from Motorola side.
I am facing the issue from the date of purchase but still Motorola has not resolved my issue. Please note this is my 3rd Motorola phone in which I am
facing issues.

As I am facing the issues from date of delivery, I should get exchange of my
product. Pls note I had written mail for this...
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V
Venu Gopal Mudhiraj
from Hyderabad, Telangana
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Moto g4 plus 32gb screen not working

Address:Hyderabad, Andhra Pradesh, 502307

Dear sir

plz to inform you i purchsed moto g4 plus 32gb mobile on 29th may after using 3 months mobile screen is total not working im given to service center on 25th aug 2016 but now unwords i didnt get my mobile back iam cal to service center he told touch pad is painding all most one month completed my mobile handover to service center kukatpally (hyderabad) plz reslove the problem as soon as posible...
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K
Krishan12323
from Pune, Maharashtra
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Bar bar problem aati hai 2 kharab ho chuka hai

Address:New Delhi, Delhi, +911
Website:Consumar complant form

Mera fhon bar bar kharab ho chuka hai mene moto G turbo lya tha 27/08/2016 KO JABB SE ISME 3 bar deekat AAA chuki hai plzzz Halp mee 27 ko mene lya rhaa fhon 6 day bad kahrab ho gaya rhaa fhon kabhi on nahi hoga to kabhi charg nahi hota hai plzzz halp mee agar aap meri halp karte ho to aapka abhri rahunga plzz Halp meeeeeeeeeeeeeeeeeeeee mera contact number hai [protected] plzz is number par caall karke kuch aor jankari aap Lee sakte ho plzzzzzz...
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दिनेश कुमार प्रभाकर
from Delhi, Delhi
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Regarding delay in service for moto g (3g)

Address:Dhanbad, Jharkhand, 826004

Touch screen of my mobile Moto G (3rd Gen) was not working proparly so gave it to an authorised service centre of motorola in dhanbad, jharkhand on 5/09/16. They told us screen need to be replaced which will take 5-7 days.
Since then whenever I ask they renpond that order is placed.
What kind of service you are providing to the customers?...
+1 photos
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S
sarthakaryan
from Mumbai, Maharashtra
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Moto g3 no servicing available within warranty period in kolkata

Address:Kolkata, West Bengal, 700078

The set (Moto g3, within warranty till 25.10.2016) has problem in ringing, playing sound in speaker, speaker phone, playing fm in speaker. It was submitted to sd communication, kolkata on 13.09.2016 and returned on 19.09.2016. It may be mentioned here the service centre is supposed to be open on saturdays, but due to non compliance to working hours as mentioned, i had to go there on weekdays sacrificing my leaves. Further the reported problem...
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S
sweetsajib
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Service center is cheating

Address:741126

Dear sir/madam,
Maine ek phone kharida Motorola moto g turbo addition 6days pehele. Seal khol k dekha mobile k andar ek Sim slot me pin nahi Hain.Matlab ek Sim slot pe Sim kam nahi kar raha Hain.so idhar se service centre 300km dur Hain to Saturday Maine service center gaya Magar Saturday Sunday do din hi band tha.then Aaj moday pe o check kar k bola Maine Sim slot soldaring iron laga k khol liye so. Abhi checking k liye 230 rupiya...
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B
Badal Ghuman
from Sri Ganganagar, Rajasthan
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Phone getting hang after updatting marsh mallow

Address:Sri Ganganagar, Rajasthan, 335001

I have motorola moto g 2nd gen mobile phone, but after updating marsh mallow my phone is geeing so much hang. And I have limited applications in my phone.Often this phone gets hang position whole day. After switch off and on the phone its already at same condition. After get changed phone panel it start to work but often I'm getting same hanging problem .Now I'm totally disappointed with this phone, please guide me what can i do for better...
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S
Shashank7277
from Noida, Uttar Pradesh
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Repairing complaint

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:motorola.in

I have given my moto G4+ For repair . I bought it and on the first day it was found dead . They said itcant be replaced and took to repair but its been a month and they have`nt given any info about it … service centor no. - [protected] located in sector 10, Noida ! Poor srrvice
i bought it from shop at labour chowk because i was in hurry and now the motorola company is taking months to repair a phone ! Kindly help.mee at [protected]...
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P
Protik Das
from Bengaluru, Karnataka
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Complain

Address:560060

I use Moto G4 but headphone given with this set is not comfortable... It's heart's the ears when use for more than 20 mins. So after 20 mins u can't use these headphones . My suggestion is please provide in inears headphones with the Moto G4 handsets ... It's my request as a customer point of view...

Plz give attention to my request
Your sincerely,
Protik Das...
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Address:Mysore, Karnataka, 570016

Hi Team, after this system update which was having around 500mb to moto g4 plus mobile, battery is draining so much, torch us but working properly. Mobile hangs, double shake method of torch on is not working. Totally waste update. Why you guys are releasing this kind o[censored]pdates without proper testing.. provide a solution for this ASAP or else give our money will give your phone back....
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P
pprrvm
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motorola Service Centre BTM Bangalore

Address:560100
Website:Complaining about mobile service Center

Hi,

I gave my moto g2 mobile for repair on august 25, 2016. The shop owner said that the problem is with touch and play and they need to replace it. They charged me 2500/- for that. I was fine with it thinking it is a 'MOTOROLA SERVICE CENTER'. They repaired it and gave me the mobile on August 28, 2016. The gave me my mobile in the worst condition. They broke the locks of mobile's backcover so it was not closing. There was...
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P
Paresh sawant.
from Mumbai, Maharashtra
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Re: not done the single thing of my motorola x-play in service center

Address:Pune, Maharashtra, 411016

Hello,
I had submitted my Motorola X-Play into motorola service center at f.c.road. With the 5 issues. and I had called them about the status of my phone they told me to collect my phone which is done. And today when i went there to collect, then while checking i am facing the same problem as previous not a single issue was resolved and which is not good.
This service center is not providing the good service....
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Address:Jaipur, Rajasthan, 302018

My phone was having some problem for which I took it to moto service center, jaipur (job card no.1173) they took a month to resolve the issue but they put on other issue of low outgoing voice, I have been there for 5 times but they aren't able to resolve my problem and now they are saying phone is fine from there end but the issue is still there. There answers is very rude and unprofessional.The floor manager whom I talked with is mr.pankaj....
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G
Gau tham
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto G4 plus/ fingerprint problem and not charging

Address:600006

Dear Sir,

I have given my mobile for finger print issue on july 30th and i had got my mobile back on last week friday ( 9.9.16) and my mobile got repaired. My mobile is not charging now.And i want you to give me a permanent solution for my handset because i hardly used for only 15days. I don't know whats happened to your Moto brand. Am totally fed up with your Moto G4 plus product. i had lots of problems with that handset....
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Address:248001

Sir i purched moto g mobile on 9/8/2016 and after few days it stoped charing than i gave it in the service center on 23/08/2016 the told me to collect after 10 days as they had to oder the part i said its fine. but after 10 days they are just giveing dates to me and not repaing my phone. so i went to complain in consumer court anest them and your company motorola....
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Address:Thane, Maharashtra, 400607
Website:www.motorola.in

Dear Mr./Ms,

I am greatly appalled by the poor quality of mobile - Moto X Play piece that I had purchased from Flipkart for sum of Rs 17, 500.

It gives me great disappointment to inform you that the Moto X Play that I had purchased from Flipkart has got non functional within 14 days of its beginning.
It does not start even after the battery is charged for long.

I had taken the mobile...
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A
aksprek123
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Hopeless customer services

Address:Jaipur, Rajasthan
Website:motorola.in

In June I Purchased Moto G4 for my daughter persuing B.Tech. in Jaipur.
One day there was a message on phone that system ui has stopped.
I resides at Bikaner. After having 350 KMs journey I visitedy Jaipur service centre situated at new sanganer road.
I wanted to meet centre incharge but he kept me on waiting for more than half an hour. He was just gossiping with other people. The centre doesnot know how deal with customers....
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S
shauryag107
from Meerut, Uttar Pradesh
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Unresponsiveness towards work order number

Address:Meerut, Uttar Pradesh, 250004

I have submitted my motorola x play to the service centre situated in meerut
15 days back but still they are telling that it would take more 4 days still to get it fixed.

it had a minor issue with the mic. They did the software resetting also then they generated workorder number WQT/M/16/00939.

I have been revolving around the service centre for the days and my working is affecting deeply due to this.br...
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Address:180002
Website:www.Motorol. com

I give mobile to service center on28/07/2016 till date they can not repair.
Motorola service is very poor.
My invoice no is amsjam000391
Mobile model no xt1550
Moto g3 under warrenty
So please solve this issue.
I think if motorola can not repair there product they have to close there manfacturing of mobiles.
Poor service of motorola service centers in india.
If any budy say what i shoud...
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