Motorola Solutions Complaints & Reviews

Hello,

I am making this post to get attention of concerned authority. Thrice i submitted device in care.

I was getting issue of sim1 slot and auto switch off (battery) issue exist from moto care side from last 3 months .So i went to the service center and told them the issue.First they told me it was software issue, so they installed the android again.But no luck the issue was still there!.So they told me battery...

Respected sir,
service center from Hyderabad, (chaitanyapuri, dilsukh nagar, contact no.[protected] providing worse service i have seen i put my phone in service center before 12 days and they call me after every 3-4 day and send be back by saying parts are not available.please take required action as soon as possible. my phone is in warranty period and they are not following there policy....

I ordered MOTO G PLUS 4th Gen (WHITE, 32 GB) bearing
IMEI NO 1 : [protected]
IMEI NO 2 : [protected]
from Amazon on 9th June 2016 (order no:[protected] and received on 13th June 2016
Within a month from the date of purchase I started facing issues in the handset.
Issues were :
1) Device automatically gets turn off frequently,
2) Battery - battery started draining out fast,...

I Surya Rao User of MOTOROLA X PLAY(XT1562 Black 32GB) was using very comfortably the phone without using any SD crad in the phone from November 2015.
Last month I tried to attach SD card in my MOTOROLA X PLAY (XT1562 Black 32GB) which was claiming expandable up to 128GB not even supporting my 32GB 10th class SD card. Then I tried other SD cards in my Handset and I found it was not supporting a single SD card of any class. then I...

Hello There,

I recently bought Moto E3 power from flipkart and it was delivered to me on[protected]Just 25 days back). I started using it by 12-10 and in just 10 days volume up and down button fell somewhere. I contacted to motorola customer care and they said that it won't come under warranty and asking me to pay 3550 rs (As display should be changed) . Its frustrating that I just bought a brand new phone and in just 15...

My Customer Reference number :[protected]for Motorola Customer Care)
Work Order No: VZI/MG/16/02500 (for New Tech Solution)

My motorola (moto x play) phone has “sound slow problem” due to that reason i have submitted it the New Tech Solution (Vashi) on 14th Sep 2016 which is authorized service center for motorola phones. Before that i have submitted my phone to same service center for memory card (SD card) problem...

Hi Moto Team

I have purchased MotoG4 Plus few month back. since 30 days it started working abruptly, it automatically staring & Closing Application

Its starting Bluetooth, torch etc. by itself even when i am not touching the screen

This problems occur even when the phone is not charging. Problem is increasing, am really very disappointed by such a product of Motorola, Also i am attaching a sample...

It's been more then a month i given my mobile under warranty to get fixed by service center. I feel harassed buying motorola Mobile. 30 days i am not having a my smartphone with me.
They are not ready to give any information to take this further. I cannot wait without phone for more than a month to just get motherboard of the phone.

I am still not getting my mobile back. Service centre people are giving different answers...

I have given my motorola phone for servicing at Tirupati Service center on 21.10.2016 but till now problem not recitified. When i ask the status of my phone, they are simply reverting that come and get back to your phone.

I never expected such kind of reply from a corporate service certer. If you are unable to provide service do not sell the phones and don't establish the service centrers.

My Job Card No. 8496...

When i buy mobile. It's produce heat so high level. Pls solve this issue or replace my mobile to new one. I hv also complains before this which wan not resolve. I purchase itv10 oct 2016 and till now it produce so high level heat. I buy from amazon and they told me to go service centre and make a doa bt that time i was not in home town. After that they i call motorola customer care and they told me to former my device bt still problems remain....

I gave my Moto g2 for repair at your service centre at Bengali market, Delhi in Oct.I was not able to charge it, and it was switched off.They changed the charging port and some software upgradation for rs1800, after which I could charge it.But when I checked the next day, the mic was not working. The centre should have done a full check after repair before giving me the phone. The mic was working fine before my phone stopped charging. I don't...

Within 9-10 months I have faced so many problems like outgoing sound very less, incoming sound very less, display problem, 3 to 4 moths my mobile has to kept at Service centre .

Presently also it is at service centre & nobody is bother to resolve the issue as early as possible.

I have paid money but not getting sufficient satisfactory service ....

Hi,
Just visited motorola lenova authorized service center to resolve my moto g4 plus phone camere problem but i did not hear any positivie responce. Today (05/11/2016) i went to service center and explained my phone problem and i did noy discuss anythind about warrenty at that time, but they did not check my phone and simply saying this will not cover under warrenty and this will be chargble. Atlest the ahould take my phone and should...

Hi,
I would charge it 100% and I hardly use my phone. It would drop to 60 or 70%. I also said that the same phone is used by my colleague is using the same phone where he is using for extensive gaming and many apps are running behind. He is using two sims. When that phone is able to get the battery life for two days. In my case i just use whatsapp for the few hours and battery drain for 40% to 50% though i charge it for 100%. br...

Hello motorola,

This is regarding the query i raised that in what terms do the damage i mentioned is covered up under a physical damage.
Request you to make me understand how a usb otg and a charger port malfunction is being categorized under physical damage (when its clearly stated that this model moto x-force cannot be charged using some other ac adapter as it as turbo-charge feature).

As per conversation...

I have submitted my moto g4 plus mobile with job id: amsbag015186 in b2x service center, marathahalli, bangalore on 22nd oct.

It is almost 14 days from that date.

Always they are responding like "waiting for parts". And telling like they will finish it in 2 or 3 days but they are not solving. And they are telling if any isssue means i have to contact motorola customer care.

I also called to motorola...

It's been more then a month i given my mobile under warranty to get fixed by service center. I feel harassed buying motorola Mobile. 30 days i am not having a my smartphone with me.
They are not ready to give any information to take this further. I cannot wait without phone for more than a month to just get motherboard of the phone.

I am still not getting my mobile back. Service centre people are giving different answers...

I had issue with my moto x style phone's touch pad along with heating issue.
The handset was given on 8th october 2016 and till date there is no action taken on it. False information is given on the phone and when approached at their centre they give different status.
For one month no action has been taken is very harrasing.
Please take promt action in this regard.
Attaching my service request receipt for your...

I have bought my moto phone on 15 juky its been working great for the very 1st 3 months.. But now im having a problem while operating it. The phone is getting slow while using the networking sites or any game and while calling also it is getting slow day by day i request you to replace the phone or check the system...
There is no moto or lenovo store near by soo kidnly solve the problem soon
Thankyou.....

I am unable to cast screen from my Moto g4 plus... as I select cast option three doted options is blurred usually Moto x play and other versions it's enabled and we can select wireless display and enjoy screen casting but in Moto g4 plus it's not possible ... So can you pls suggest me to do it without any external devices. Please don't suggest to use any external devices as I seen many posts regarding... while I can simply do it in Moto x...