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Motorola Solutions Complaints & Reviews

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Last updated Oct 25, 2023
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Motorola Solutions reviews & complaints page 71

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T
Trupti Pilpile
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Moto g4 plus hangs a lot

Address:Nagpur, Maharashtra, 440017
Website:www.motorola.com

Its hardly been 2 month's i bought motoG4 plus and since day one m facing the problems related to over heating and the flickering of notification bar. Whenever i plug in the charger the apps starts opening and closing on their own. Notification bar triggers like up and down. When I open any app some other app get started.This is annoying..The phone also heats alot. I've expected way more better services from Motorola. I kindly ask Motorola...
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S
shikha.sharma0901
from Mumbai, Maharashtra
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Repair status-358967064652579-Job sheet-VZI/MG/16/02369

Address:400708

Hello,

I have received one call yesterday that mobile is repaired and i can collect the same on 30th sep. But i went there on 1st september, service center people were not giving me mobile and when i argued with them then after 4 hours of wait they have given me mobile. Ridiculous people and service in NewTech solutions service center vashi.

And when i received my mobile, Picture is completely different. First...
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R
rajeshkodolipram
from Muluppilagadu, Kerala
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Moto e3 power mobile

Address:670001

Can't select whole contacts in the phone with a touch ie. in the phone, there is no option for select all in the contacts view. As well as the above the customer can't set ring tone from his collection the phone or SD card. The customer is compelled to used default ring tones in the phone, As a very advanced mobile set with android version 6 software the customer is restricted to use all functions what he wand or he wished...
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K
karunakar karna
from Hyderabad, Telangana
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Moto g4 sudden turn off

Address:Rangareddy, Andhra Pradesh, 500035
Website:motorola-mobility-en-in.custhelp.com/app/mcp/service-center-locator

Hi,

I brought moto G4 two months back. From last 3 weeks i am facing sudden turnoff while using the mobile and battery discharge. I given the service center(mentioned below). They kept with them for 15 days to replace mother board. I taken back the mobile on 26-Sep-2016 and they said problem is solved after replacing mother board. But issue not solved. Then i went back to service center on 27-Sep-2016. They said to update...
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M
manni verma
from Delhi, Delhi
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Service not on time

Address:New Delhi, Delhi, 110020

I visited motorola service centre in Okhla phase 1 new delhi 110020. my data cable was faulty for simply changing this they are asking for one month. is it appropriate time for such a small issue. even when i ask for head office complaint number.thet said go to Kotla. i dont think it is proper time. if you want money for service i m Ready to pay the charger but i want proper solution on time because one of my friend visited for same problem...
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R
Rakesh Beera
from Delhi, Delhi
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Moto g (3rd generation) problem

[IMEI/Serial No: [protected] which was purchased on[protected] . Since the day one I am facing lot of problem in this set and various mails & communications were made to you & to your service center in this respect.
After every 2 months I have to visit service center of Noida Inline images 1M/s Vanshika Electronics, G-7 & 8 Ground Floor, Dharampali Place, Bhoj Mkt, Behind Vinayak Hospital, Noida-201301 as my Mobile set gets hanged...
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A
Ashoksana
from Mumbai, Maharashtra
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Touch screen is flickering

Address:Bangalore, Karnataka, 560066

Hi team,
It's not even 2bmonth since I started using moto g4 plus n my screen is flickering and sometimes it starts typing on it s own . Can any body respond to my complaint immediately. My email id is sana.[protected]@gmail.com n number is [protected]. Using this mobile has been difficult nowadays. We have brought this product in Amazon somewhere on 22nd August and I m getting screen flickering issue since 5 days back . I googled for this...
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S
Surajit Laha
from Chennai, Tamil Nadu
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Moto e2 handset bought on flipkart on 16.5.15

Address:Kolkata, West Bengal, 700071

Sir, with great expectations i had selected this 2nd ge motorola handset in may 2015.
In few months i found a few spot patches in the screen while fading to darkness or waking up from darkness.
Recently i am getting scared as the handset gets extremely hot at times even if it is not being operated/ used. I fear of any blast/ fire out of it. Even when i take flights i do keep the phone switched of entirely from entry to airport...
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S
sandyy2016
from Jaipur, Rajasthan
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Moto x play sim slot

Address:Jaipur, Rajasthan, 302004

Bought the phone in april, 2016 and now the sim slot2 is not working. Service centre to replace the whole board of the phone for 7999rs.
Then whats the warranty meant for and the service centre jaipur especially the manager (Mr. Pankaj) not even ready to corporate (Worse customer care executive i have ever met)
I demand the replacement of my set or make the sim slot working properly for free as its in warranty....
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C
Chhunu Saikia
from Gurgaon, Haryana
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Motorola g4 plus phone

Hi. I m very upset and disheartened with the services provided to me from motorola auth servoce centre in okhla new delhi, the charging jack was not working i submitted it on 10/09/16, and its 15 days they have not fixed it . They hv been telling me that no parts and said will take another 10 days from now. Plz look into it. As per them its gonna take more than 25 days that too not guaranteed...they are very rude too..not customer centric...
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Address:Mumbai City, Maharashtra, 400013
Website:motorola.in

Hi,

I have bought a Moto G4 plus phone in July from amazon, whose earphones have stopped working. I am from Mumbai and have tried calling the people from your service center, but nobody has picked up my call.
I would request you to pls consider as urgent and replace my earphones as they are within the warranty period of 6 months

Kindly Replace my earphones at the earliest...
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A
Aashish Budhrani
from Coimbatore, Tamil Nadu
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Defective charger/battery

Address:Hyderabad, Andhra Pradesh, 500084
Website:motorola.in

Hi,
I have placed the order for the phone moto g4 plus on the same day when it was launched i.e. 18th may and its has just been 4 months i am facing an issue with my charger. My charger has stopped charging the phone even if it charge it will charge for hardly 10 minutes and in those 10 minutes it displays slow charging. I am very disappointed of the service of moto, despite of my 3 visits to the service center i have still not got...
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A
ATripathy009
from Gurgaon, Haryana
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Moto g plus 4th generation

Address:Khordha, Odisha, 751006
Website:www.motorola.in

I had filed an issue with one of the service centers at bhubaneswar, odisha (smart services telecom division; address : 15/e (666), in front of lane-4, bapuji nagar, bhubaneswar, odisha 751009) on the 3rd of sep, 2016. this was regarding my turbo charger which became non functional and my phone was within the warranty period, so i had asked for the free exchange. it is the 25th of sep, 2016 and till date the contact person of the center misbehaves...
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G
Ganesh ganu
from Visakhapatnam, Andhra Pradesh
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Moto g2

Address:Krishna, Andhra Pradesh, 521301
Website:My mobile is exchance

My name ganesh i was buying motog2 mobile overheating&handling the phone and also struck the mobile i am already buying 3 mobilephones in filpcart motophones your this is serious taking you not taking my problem my friend and collegues&family members i said this mobile waste for moto phones iam alsi engineering student easy passed message this waste moto mobiles donot buying u r handlung seriously sir my mobile is [protected]...
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M
Mahaveer Patel
from Korba, Chhattisgarh
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Moto g4 plus

Address:496665

When i plug in my charger or usb cable for charging, my phones touch start misbehaving. It is totally unusable.. the phone's applications start opening closing the notification bar triggers like up n down. i m facing ghis problem since beginning. i ordered it from amazon. please provide me information that it is a hardware problem or software.. n what should i do?tell me as soon as possible. Cos it is very much problematic n i cant shedule...
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Address:Thane, Maharashtra, 421301
Website:www.motorola.in

Request you look into my issue or else please direct this message to the concerned authority.

I haven't received my mobile, given for mobile repairing

Below are the details...

Phone: moto e 2nd gen
Date : 1st aug 2016
Work order no:
Mot/ete02/ci/8/16/0001392
Problem : display crack
Service center : f-02 eternity mall, thane 400601. Maharashtra.

Please...
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M
Manasvini Sriram
from Chennai, Tamil Nadu
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Faulty motorola g3 and shoddy service

Address:Chennai, Tamil Nadu, 600000
Website:www.motorola.com

Complaining here about a faulty Motorola G3 phone and the subsequent terrible service received.

I purchased for my mother a Motorola G3 handset in August 2015. This device worked decently upto January 2016. Within minutes the device heats up to unbearable levels, shocking for even using by hand, forget even using it for talking. The device shut down soon and we submitted the device for repairs to an authorised Motorola service...
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A
Akashjishu
from Kolkata, West Bengal
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About motorola phone

Address:Kolkata, West Bengal, 700153
Website:www.motorola.in

I am akash dey. i purchase a moto g3 phone in November 2015 after that till September 2016 my device went to service center many times(around 4 times). Now i m also facing a new problem about my phone that its battery drains too quick and gets heated always. i m consulting with moto service desk but they always refuse to grant that my device is manufacture defected. After November my warranty is also finished so please help me what i do of...
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I have a motog 4 plus 32 gb
Its performance is ok . camera is good
Bt iam facing two problems 1) the touch pad is automatically working while charging so i cant use my phn while charging and over heating is also there

2) when i open the battery usage graph it shows as wifi consuming 20, 25% of batterry but my wifi alwys off i am not using wifi so the battrry drains fast ....
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N
Naitanyayogesh
from Delhi, Delhi
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Faulty phone

Address:Mumbai City, Maharashtra, 400051

Sir / madam
I have order a moto g plus 4 th gen (white 32 gb) from amazon on last week of june, and i have received phone with following no x000ja1ov3 serial no [protected] on 05 th july. as soon as i received phone has started giving problem, whenever i use to start mobile data or wi-fi it gets switched automatically, simultaneously it started showing battery heating problem. when i contact amazon regarding this fault they said...
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