Motorola Solutions — I didn't get my phone

Address:New Delhi, Delhi, 110085
Website:www.b2x.com

I submitted my moto g4 on 4 august 2016. The lcd display was supposed to change. They told me that my phone will be restored with in 10 days. It was already too long, but don't have any other options so i said ok.
Now its 21 august 2016 i didn't get my phone. They keep on saying that our server is down, what the hell my phone has to do with servers.
Already i am paying 6, 500 rs for my phone which is already in warranty but why they are not giving service.
I am submitting the service note of my phone, which will describe the complete incident.
My phone was given to b2x pitampura delhi on 4 august 2016
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Mic of the device is not working on calls. Though I am able to use mic with camera and other application. I tried to reset the device to factory default settings. Also i tried to install all possible updates, still the issue is the same. Please help me with the further course of action.

Contact No. [protected]
Moto g4 Plus 16GB Purchase online, Facing Hanging problem automatic mobile comes in Keypad lock mode all display is blank, And then required to restart, Every day i am restart this mobile 8 to 10 times problem is from day one.
We need solution as in priority. ...
Need solution as URGENT.
Hi,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support.

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