[Resolved] Motorola Solutions — regarding the performance of the moto e4 plus phone

Jyothsna T

from Mumbai, Maharashtra

Address:

Chittoor, Andhra Pradesh

Hi sir/madam,

Actually we have purchased the moto e4 plus mobile in the month of august. There are lot issues with the mobile like facing the audio breakage in outgoing calls, apps loading slow, and the heating of the mobile. I have already given in the service center once but alos the problem is same. Horrible mobile please provide the aspect of the exchange of the mobile...

Regards,
Jyothsna t.

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Aug 6, 2021

Complaint marked as Resolved

Motorola Solutions customer support has been notified about the posted complaint.

Sep 20, 2017

Updated by Jyothsna T please resolve the issue

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Comments

shilpa baburaj

from Mumbai, Maharashtra

I purchased moto e4 plus before 2 months.i have seen two problems to use this moto e4 plus.first one is i can't use my phone while charging suppose use the phone does not work properly and the second problem is, in home screen incorrect time can view at a same time.i attaching the screenshot here.

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Shilpa,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Jyoth,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support