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mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1277
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1235
Unresolved
42
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mPokket reviews & complaints page 48

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H
Harivaraprasad
Jan 25, 2022
Feb 24, 2024
This thread was updated on Feb 24, 2024
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I have applied for personal loan an amount of Rs 1000 on 25th of January. In the app it shows amount has been disbursed but actually the amount is not credited to my account. Please check and confirm
Mar 27, 2024
Complaint marked as Resolved 
Verified Support
Feb 24, 2024
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
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We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
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We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
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We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
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Our team has spoken to you & we believe your concern has been resolved.
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    kapil gaund
    Jan 25, 2022
    Sep 29, 2023
    This thread was updated on Sep 29, 2023
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    Resolved

    Address: Kolkata

    I aplied two loans
    But there is problem in any of one loan among these two loan.
    One loan is completely credited in my account but remaining one is not credited yet please check it.
    1.LOAN ID :MKC4776137ID29030333
    2.LOAN ID:MKE1956198ID29030221
    LOAN APPLY DATE: 24/01/2022
    +2 photos
    Sep 1, 2023
    Complaint marked as Resolved 
    Jan 25, 2022
    Updated by kapil gaund     I aplied two loans
    But there is problem in any of one loan among these two loan.
    One loan is completely credited in my account but remaining one is not credited yet please check it.
    1.LOAN ID :MKC4776137ID29030333
    2.LOAN ID:MKE1956198ID29030221
    Date LOAN APPLY: 24/01/2022
    These are my account statement photos

    View replies
    We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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    We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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    Please do let us know of a proper time when we can call & speak to you.
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    We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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    We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      V
      Vasanth_vodka
      from Coimbatore, Tamil Nadu
      Jan 24, 2022
      Feb 24, 2024
      This thread was updated on Feb 24, 2024
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      Address: 33j/2 maruthi nagar ,sivanadapuram,saravanampatti,coimbatore-35, Maruthi nagar, 3 rd street

      I have a 500 request for mpokket but not credited amount for my account please kindly check my profile
      Mar 27, 2024
      Complaint marked as Resolved 
      Jan 24, 2022
      Updated by Vasanth_vodka       Amount was not credited.. please kindly check
      Verified Support
      Feb 24, 2024
      mPokket Customer Care's response       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      View replies
      We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
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      We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
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      We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
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      We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
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      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      Our team has spoken to you & we believe your concern has been resolved.
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        A
        Amarjeet mahto
        Jan 22, 2022
        Feb 24, 2024
        This thread was updated on Feb 24, 2024
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        This app is miss use to my all contacts and miss behave to everyone. This app is call any time and torture me and my family for loan repayment. I was said that I will settlement your loan amount but this app is saying that pay to all big interest and loan amount while it is big amount. This app is giving to threat so that I am not getting to doing my all works. My loan id- CRE6D16096ID18366117, CRAB4F6013ID18366118
        Mar 27, 2024
        Complaint marked as Resolved 
        Jan 22, 2022
        Updated by Amarjeet mahto         Please take a action for harassment.
        Verified Support
        Feb 24, 2024
        mPokket Customer Care's response         Our team has spoken to you & we believe your concern has been resolved.
        View replies
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. We will certainly get in touch with you to resolve your issue.
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        Our team has spoken to you & we believe your concern has been resolved.
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        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          V
          varungo7
          from Kozhikode, Kerala
          Jan 19, 2022
          Feb 24, 2024
          This thread was updated on Feb 24, 2024
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          Loan repayment harassment

          Address: Kuthiravattom

          I took loan from them and was unable to repay them on time now they are mentally torturing me and my family and threatening all o[censored]s they even called my friends and their families disrupting my social status as well blackmailing me. Please issue necessary orders and help me...
          +1 photos
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          J
          J.ay
          Jan 18, 2022
          Feb 24, 2024
          This thread was updated on Feb 24, 2024
          Resolved
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          Resolved

          Address: Kolkatta

          I am complaint on m pokket company because it's harrasment me and, mentally torture
          A s my contacts list is hacked by this and torture him its will be mentally torture its illegal mpokket loan company is located in West Bangal kolkatta
          Mar 26, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 24, 2024
          mPokket Customer Care's response           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          View replies
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Reply
          Please DM us your registered number & we would certainly help you.
          Reply
          Please DM us your registered number & we would certainly help you.
          Reply
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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          Our team has spoken to you & we believe your concern has been resolved.
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            J
            J.ay
            Jan 18, 2022
            Feb 24, 2024
            This thread was updated on Feb 24, 2024
            Resolved
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            Resolved

            Address: Kolkatta

            I am complaint on m pokket company because it's harrasment me and, mentally torture
            A s my contacts list is hacked by this and torture him its will be mentally torture its illegal mpokket loan company is located in West Bangal kolkatta
            I have complained against this company
            Under sec382.
            Mar 27, 2024
            Complaint marked as Resolved 
            Jan 18, 2022
            Updated by J.ay             I am complaint on m pokket company because it's harrasment me and, mentally torture
            A s my contacts list is hacked by this and torture him its will be mentally torture its illegal mpokket loan company is located in West Bangal kolkatta
            Verified Support
            Feb 24, 2024
            mPokket Customer Care's response             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            View replies
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            Reply
            Please DM us your registered number & we would certainly help you.
            Reply
            Please DM us your registered number & we would certainly help you.
            Reply
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            Reply
            Our team has spoken to you & we believe your concern has been resolved.
            Reply
            Helpful
            2 other people found this review helpful
            2 found this helpful
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              Prateek Rauniyar
              Jan 15, 2022
              Feb 24, 2024
              This thread was updated on Feb 24, 2024
              Resolved
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              Resolved

              Someone named ashirwad soni has failed to pay loan from mpokket and i am not a guranter nor the loan taker despite of that this mpokket employee continuously calling me and harassing me and giving me death threat to let him talk to him as i dont know who is ashirwad again that knowing this he is giving me death threat.
              I have call recording of the employee
              Mar 27, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 24, 2024
              mPokket Customer Care's response               We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              View replies
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your number & we would certainly help you.
              Reply
              Our team has spoken to you & we believe your concern has been addressed.
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              Our team has spoken to you & we believe your concern has been addressed.
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              Our team has spoken to you & we believe your concern has been resolved.
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                S
                saurabh pathania
                Jan 11, 2022
                Feb 24, 2024
                This thread was updated on Feb 24, 2024
                Resolved
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                Resolved

                Hi

                Very sad to say that they are harrassing me, family and friends, specially I am not given any contact details but I don't how they take contact from my contact list, this is very hacking system from any customer.

                Please resolve the same.
                Mar 26, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 24, 2024
                mPokket Customer Care's response                 We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                View replies
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your number & we would certainly help you.
                Reply
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your number & we would certainly help you.
                Reply
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your number & we would certainly help you.
                Reply
                Our team has spoken to you & we believe your concern has been resolved.
                Reply
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                  E
                  ES18CS61 Santhosh n
                  Jan 11, 2022
                  Sep 29, 2023
                  This thread was updated on Sep 29, 2023
                  Resolved
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                  Resolved

                  10.01.2022 evening i make the payment in mpokket for my loan purpose.after i enter the UPI pin the required amount of 1068 rupess was deducted from my bank account but the mpokket merchant did not receive any money.so i kindly request to initiate the chargeback to my amount of 1068 rupess.

                  Bank statement pdf password:36064652
                  +4 photos
                  Jul 19, 2023
                  Complaint marked as Resolved 
                  Issue resolved
                  View replies
                  Our team has spoken to you & we believe your concern has been resolved
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                  Our team has spoken to you & we believe your concern has been resolved
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                  Our team has spoken to you & we believe your concern has been resolved.
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                  Yes it was resolved
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                  Our team has spoken to you & we believe your concern has been resolved
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                    K
                    kala sweety
                    Jan 9, 2022
                    Feb 24, 2024
                    This thread was updated on Feb 24, 2024
                    Resolved
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                    Resolved

                    M pokket team calls to colleagues, neighbours relatives and asks about me.

                    I don't understand how they take my contact numbers. It's completely my personal and they are stealing from my mobile without my intervention.

                    They don't have number to call them also
                    Mar 27, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 24, 2024
                    mPokket Customer Care's response                     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    View replies
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    Reply
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    Reply
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    Reply
                    Our team has spoken to you & we believe your concern has been resolved.
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                      M
                      mrsidd99
                      from deoghar, Jharkhand
                      Jan 7, 2022
                      Mar 4, 2024
                      This thread was updated on Mar 4, 2024
                      Resolved
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                      Resolved

                      I have paid all my dues/Loans on time but its showing 10 unpaid due in Experian credit score and 9 active loans in equifax and 5 active loans in CIBIL. i already complaint to mpokket support but they are not taking any action.
                      Apr 5, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 04, 2024
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been addressed.
                      View replies
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                        M
                        Manimaaran Goudhaman
                        from Bengaluru, Karnataka
                        Jan 4, 2022
                        Mar 4, 2024
                        This thread was updated on Mar 4, 2024
                        Resolved
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                        Resolved

                        Regarding Cbill

                        My name is Manimaaran Goudhaman ([protected]@gmail.com) . I had borrowed a certain amount from Mpokket and made every payment on time but still it reflected as late payment. After which I closed all my accounts after repayment of the entire loan amount. But still it displays my account is still active in my credit score. This is absolutely dreadful, kindly look into this issue. Orelse I have no other option other than to file a complaint...
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                        arnold rodricks
                        Dec 31, 2021
                        Mar 4, 2024
                        This thread was updated on Mar 4, 2024
                        Resolved
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                        Resolved

                        I am trying to clear my dues from Mpokket but unable to login as the app keeps saying some error. I have tried several times but unable to login as there is no other payment method for this
                        Apr 5, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 04, 2024
                        mPokket Customer Care's response                         Please DM us your registered number & we would certainly help you.
                        View replies
                        Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
                        Reply
                        Hi Arnold,

                        We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

                        Regards,
                        Team mPokket.
                        Reply
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                          S
                          Sushant7218
                          from Pune, Maharashtra
                          Dec 28, 2021
                          Mar 4, 2024
                          This thread was updated on Mar 4, 2024
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                          Resolved

                          Address: Pune, Maharashtra

                          I sushant swami

                          I am the Customer of mpokket and I took loan from it but some personal issues I didn’t pay the loan on time but I paid the charges regarding to the loan so clear my cibil score

                          Sincerely
                          Sushant swami
                          [protected]
                          [protected]@gmail.com
                          Apr 5, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 04, 2024
                          mPokket Customer Care's response                           Our team has spoken to you & we believe your concern has been addressed.
                          View replies
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                          Reply
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                            Pranali Ghosalkar
                            Dec 28, 2021
                            Mar 4, 2024
                            This thread was updated on Mar 4, 2024
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                            Resolved

                            It's just one day overdue my loan and your executive constantly calling me i will pay my all overdue with in 3/4 days
                            Apr 5, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 04, 2024
                            mPokket Customer Care's response                             Please DM us your registered number & we would certainly help you.
                            View replies
                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                              Imtiyaz Mohd
                              Dec 28, 2021
                              Sep 21, 2023
                              This thread was updated on Sep 21, 2023
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                              Resolved

                              Increase borrowing limit

                              Address: Royal Colony Water Tank, Royal Colony, Balapur

                              I have been asking for increasing borrowing limit from many days but no action. Is this services are you giving to your customers. I am paying loan at time. But no response regarding increasing my borrowing limit...
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                              RaviPattupogula
                              Dec 28, 2021
                              Sep 29, 2023
                              This thread was updated on Sep 29, 2023
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                              Resolved

                              Address: 1/46A,Main Road,Pullampet,Kadapa,Andhra Pradesh-516107

                              My mpokket loan id is [protected].My payment history is not yet been updated in cibil.I paid my loans on 14/12/2021 but my loans was not yet updated in cibil.in cibil it was showing dues only in cibil.please update it now
                              Aug 19, 2023
                              Complaint marked as Resolved 
                              Resolved
                              Dec 28, 2021
                              Updated by RaviPattupogula                               Update my payment in cibil
                              Verified Support
                              Sep 29, 2023
                              mPokket Customer Care's response                               Our team has spoken to you & we believe your concern has been resolved.
                              View replies
                              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                              Our team has spoken to you & we believe your concern has been resolved.
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                                Chinmay Urs
                                Dec 27, 2021
                                Mar 4, 2024
                                This thread was updated on Mar 4, 2024
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                                Resolved

                                I have never used MPockket in my life but I keep getting calls and messages saying that you need to pay dues and I keep getting legal notice that is not even in my name or address. I have sent them a mail, I've talked to the customer care and still they haven't solved the issue. If this doesn't get resolved ASAP I am willing to raise a legal notice against the company as well as the person who has given my number to them.
                                Mar 4, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 04, 2024
                                mPokket Customer Care's response                                 We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                View replies
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                Reply
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                Reply
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                Reply
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                Reply
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                                  Zahangir Alom Mozumder
                                  Dec 27, 2021
                                  Mar 4, 2024
                                  This thread was updated on Mar 4, 2024
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                                  Address: Silchar

                                  Please contact any how
                                  Apr 5, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 04, 2024
                                  mPokket Customer Care's response                                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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