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4.9
Updated: Dec 31, 2025
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mPokket reviews & complaints page 24

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K
Kiran Kumar manku
Jul 4, 2023
Feb 12, 2024
This thread was updated on Feb 12, 2024
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Address: Tiruvuru rajupet

Loan paid but still showing active
Mar 14, 2024
Complaint marked as Resolved 
Verified Support
Feb 12, 2024
mPokket Customer Care's response Hi Kiran,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
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Please DM us your registered number & we would certainly help you.
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Please DM us your registered number explaining your issue in detail & we would certainly help you.
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Please DM us your registered number explaining your issue in detail & we would certainly help you.
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Please DM us your registered number explaining your issue in detail & we would certainly help you.
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Please DM us your registered number explaining your issue in detail & we would certainly help you.
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Please DM us your registered number explaining your issue in detail & we would certainly help you.
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Please DM us your registered number explaining your issue in detail & we would certainly help you.
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    Chandan1999999
    from Kolkata, West Bengal
    Jul 4, 2023
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    Please provide me a waiver as not able to repay entire amount
    Jul 4, 2023
    Complaint marked as Resolved 
    Lodged this complaint in error
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      Sd@234
      from Jaipur, Rajasthan
      Jul 3, 2023
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      Address: Kolkata

      I have paid all my due loan amount kindly provide me NOC and loan disclosure certificate on urgent behalf
      Sep 25, 2023
      Complaint marked as Resolved 
      Resolved
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      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        H
        Harsh996
        from Pune, Maharashtra
        Jul 3, 2023
        Sep 20, 2023
        This thread was updated on Sep 20, 2023
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        Address: Kolkata

        This is the second time I am complaining because of repeated harassment by mPokket...I had taken a loan of 8500 from mPokket and because of issue from their side the amount is now 13200

        Everyday the call and repeatedly ask to pay the wrong amount and say it's your money you are losing and threaten.
        I have called their helpline and submitted email to their support but they are straight away ignoring and I can't tell anyone about this

        I have lost all hope of resolution of complaint and get repeated threatening calls from them.

        I am depressed and if anything happens mPokket is responsible.
        Jul 4, 2023
        Complaint marked as Resolved 
        View replies
        Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you
        Reply
        no resolution provided I had to pay the whole because of their pressure...
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          Naveen Kumar Dasamandam
          Jul 3, 2023
          Sep 20, 2023
          This thread was updated on Sep 20, 2023
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          Hi I took loan from mpokket in carona, due to my financial and family issues I'm unable to pay at that time. Recently I contacted mpokket regarding loan repayment but they didn't decrease penalty for me it is difficult to pay penalty.
          Jul 4, 2023
          Complaint marked as Resolved 
          Yesterday it self I received call and I paid my due they reduced my penalty. Thankyou consumer complaints team
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            Vishwa2anand12
            Jul 1, 2023
            Sep 20, 2023
            This thread was updated on Sep 20, 2023
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            I have taken the loan of 20k from Mpokket. I paid 8K in return. And need to pay 12K balance. But now, they are asking me to pay 36K amount all together and they are calling and harassing so much. I'm ready to pay 15K max. Even though I dont have a job in hand and struggling to survive. I have sent an email for the late payment wave off but no reply from 3 months. If they give an wave off I will arrange and close the loan. Please help
            Aug 7, 2023
            Complaint marked as Resolved 
            They called me and provided waveoff. But hope till the time of repayment i.e, 31st Aug nobody will call me again from Mpokket
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            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            Reply
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            Reply
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            Reply
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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            Our team has spoken to you & we believe your concern has been resolved.
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              RK Ghosh
              Jun 30, 2023
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
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              Many calls are coming from your company. It really frustrating for me. I want no calls from you.
              Jul 18, 2023
              Complaint marked as Resolved 
              Good support
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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                H
                Harsh996
                from Pune, Maharashtra
                Jun 30, 2023
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
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                I asked for a commulative amount but the representatives didn't provide one and the amounr keeps adding up and now at 12996 which should be around 8500
                I have agreed to pay the whole amount but they keep harassing for more after politely explaining the whole situation.
                I don't have that kind of money which they are trying to extort.
                Jul 4, 2023
                Complaint marked as Resolved 
                View replies
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                Reply
                Harsh996's [Complaint's author] reply, Jul 4, 2023
                I have sent my no. in your DM, furthermore the calls are still coming and the representative is disconnecting the call midway the conversation, the latest one was +91 9836329385...I have also sent the mail stating my issue to mpokket support but there was no resolution...
                And today I get a legal notice from mPokket for the repayment and the amount keeps increasing of penalty...this is in no way ethical
                your crooks contacted me on whatsapp total crooks I have paid in whole and never want to be associated with mPokket ever.
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                  Vishwa2anand12
                  Jun 30, 2023
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
                  Resolved
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                  Resolved

                  I have availed the loan of Rs.16K from Mpokket. Due to the Job layoff I couldn't able to clear the loan. I asked M pokket agents and sent email 3 months before to settle the loan. I'm ready to pay the loan amount of 16K which I have taken. But now they are asking me to pay 35K. I still did not get the Job and struggling to survive on daily basis. But with this harassment I cant survive also. Please help me
                  Jul 1, 2023
                  Complaint marked as Resolved 
                  I have sent an email for the late payment wave off but no reply from 3 months. If they give an wave off I will arrange and close the loan. Please help
                  View replies
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    D
                    Divyanshu2702
                    Jun 30, 2023
                    Feb 12, 2024
                    This thread was updated on Feb 12, 2024
                    Resolved
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                    Resolved

                    Several times I called customer care number and long time no response or unable to reach human representative. And they gave whats app number which is unresponsive.

                    Due to covid impacted and I was jobless and encountered bad days in life which I am still unable to overcome.

                    I requested in mail multiple times to waive off late charges and they did not understand condition. They want late charge also and Impact our credit score also. Small amount only but condition is very critical. None are there to understand.

                    I am ready to pay actual amount that too borrowing from others because of their torture. They are harrassing my mother who is senior citizen when we are struggling to eat as well.

                    Please solve my problem i am mentally frustrated
                    Mar 14, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 12, 2024
                    mPokket Customer Care's response                     Hi Divyanshu,

                    Our team has spoken to you & we believe your concern has been resolved.

                    Regards,
                    Team mPokket.
                    View replies
                    Please DM us your registered number & we would certainly help you.
                    Reply
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    Reply
                    Please DM us your registered number & we would certainly help you.
                    Reply
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    Reply
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    Reply
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    Reply
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    Reply
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    Reply
                    Our team has spoken to you & we believe your concern has been resolved.
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                      subhaday mondal
                      Jun 30, 2023
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
                      Resolved
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                      Resolved

                      I had paid my loan on 29.06.2023 but it is still showing as overdue in my app please look into this.
                      Jul 3, 2023
                      Complaint marked as Resolved 
                      thanks the money has been settled in my app.
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                        M
                        Mohan Kumar Mandal
                        Jun 30, 2023
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
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                        Address: Kolkata Westbengal

                        Loan request showing successfully disbursement but not received
                        Jun 30, 2023
                        Complaint marked as Resolved 
                        Thanks mPokket, balance is received
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                          Kiran Santra
                          Jun 29, 2023
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          Resolved

                          I have requested for the noc for my paid loan but there is no response from mpokket side, please request you to share noc as soon as possible.
                          Jul 14, 2023
                          Complaint marked as Resolved 
                          Na
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                            Kiran Santra
                            Jun 29, 2023
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
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                            Resolved

                            I have made my payment of my all loan but I have requested for noc but not receiving it, please give me NOC as soon as possible.
                            Jul 14, 2023
                            Complaint marked as Resolved 
                            Na
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                            Hi Kiran,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              Chandan1999999
                              from Kolkata, West Bengal
                              Jun 29, 2023
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
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                              Resolved

                              Need NDC I have paid all loans
                              Jun 30, 2023
                              Complaint marked as Resolved 
                              issue resolved
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                              Hi Chandan,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                RiyaMullick
                                Jun 29, 2023
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
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                                Resolved

                                I requested for a loan of Rs.1000/- yesterday however the amount has not yet credited to my account, kindly look into the same .
                                Jun 30, 2023
                                Complaint marked as Resolved 
                                Issue has been resolved. They contacted me & gave resolution. happy to get the solution, Thanks team mPokket
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                                  RiyaMullick
                                  Jun 29, 2023
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
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                                  Resolved

                                  I have requested for a loan yesterday but the amount has not yet credited to my account.please credit the amount as early as possible, I need the money, at the earliest.
                                  Jun 30, 2023
                                  Complaint marked as Resolved 
                                  Issue has been resolved
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                                    souvik@1992
                                    from Kolkata, West Bengal
                                    Jun 28, 2023
                                    Sep 22, 2023
                                    This thread was updated on Sep 22, 2023
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                                    Resolved

                                    I am unable to change device.
                                    Jun 30, 2023
                                    Complaint marked as Resolved 
                                    My issue is resolved.
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                                    My issue is resolved.
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                                      [email protected]
                                      Jun 27, 2023
                                      Sep 22, 2023
                                      This thread was updated on Sep 22, 2023
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                                      Resolved

                                      I have requested for a loan however I didn't receive it but in the app it's showing that disbursed.
                                      Jun 29, 2023
                                      Complaint marked as Resolved 
                                      They called and resolved my issue.
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                                        [email protected]
                                        Jun 27, 2023
                                        Sep 26, 2023
                                        This thread was updated on Sep 26, 2023
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                                        Resolved

                                        I have requested for a loan however I didn't get the money.
                                        Jun 29, 2023
                                        Complaint marked as Resolved 
                                        They called and resolved my issue.
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