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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1271
Resolved
1235
Unresolved
36
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mPokket reviews & complaints page 24

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R
RiyaMullick
Jun 29, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
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I requested for a loan of Rs.1000/- yesterday however the amount has not yet credited to my account, kindly look into the same .
Jun 30, 2023
Complaint marked as Resolved 
Issue has been resolved. They contacted me & gave resolution. happy to get the solution, Thanks team mPokket
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Hi Riya,

Our team has spoken to you & we believe your concern has been resolved.
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    RiyaMullick
    Jun 29, 2023
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    I have requested for a loan yesterday but the amount has not yet credited to my account.please credit the amount as early as possible, I need the money, at the earliest.
    Jun 30, 2023
    Complaint marked as Resolved 
    Issue has been resolved
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Hi Riya,

    Our team has spoken to you & we believe your concern has been resolved.
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      S
      souvik@1992
      from Kolkata, West Bengal
      Jun 28, 2023
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      Resolved

      I am unable to change device.
      Jun 30, 2023
      Complaint marked as Resolved 
      My issue is resolved.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      My issue is resolved.
      Hi Souvik,

      Our team has spoken to you & we believe your concern has been resolved.
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        P
        Jun 27, 2023
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        Resolved

        I have requested for a loan however I didn't receive it but in the app it's showing that disbursed.
        Jun 29, 2023
        Complaint marked as Resolved 
        They called and resolved my issue.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Hi Payel,

        Our team has spoken to you & we believe your concern has been resolved.
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        1 other people found this review helpful
        1 found this helpful
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          P
          Jun 27, 2023
          Sep 26, 2023
          This thread was updated on Sep 26, 2023
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          Resolved

          I have requested for a loan however I didn't get the money.
          Jun 29, 2023
          Complaint marked as Resolved 
          They called and resolved my issue.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Hi Payel,

          Our team has spoken to you & we believe your concern has been resolved.
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            R
            Rawnii
            from Kolkata, West Bengal
            Jun 27, 2023
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
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            Address: Kolkata

            I am looking for the tax invoice for the paid loans.
            Jun 29, 2023
            Complaint marked as Resolved 
            Got it
            Please DM us your registered number & we would certainly help you.
            Hi Roni,

            Our team has spoken to you & we believe your concern has been resolved.
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              R
              RoniSenGupta
              from Kolkata, West Bengal
              Jun 27, 2023
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
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              Resolved

              I had requested for 2 loans on last couple of days but it is still not get credited in bank account.

              Urgently need help on this.
              Jun 30, 2023
              Complaint marked as Resolved 
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Hi Roni,

              Our team has spoken to you & we believe your concern has been resolved.
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                U
                Utisha
                from Kolkata, West Bengal
                Jun 27, 2023
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
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                I had requested for a loan which is not credited in my bank account.

                It has been passed 4days now but still not getting any resolution regarding this.

                Please help me on this.
                Jun 29, 2023
                Complaint marked as Resolved 
                My issue has been resolved now
                Please DM us your registered number & we would certainly help you.
                Hi Utisha,

                Our team has spoken to you & we believe your concern has been resolved.
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                  Y
                  Yadho
                  Jun 27, 2023
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
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                  Resolved

                  I never took loan from mpokket but in my credit report some loans are showing from Mpokket.
                  Jun 29, 2023
                  Complaint marked as Resolved 
                  Within a day they called me and resolved my issue.Thans for the support.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Hi Sir,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    P
                    Jun 27, 2023
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
                    Resolved
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                    Resolved

                    I have applied for a loan however I have not received it it's showing in my app that it's disbursed
                    Jun 29, 2023
                    Complaint marked as Resolved 
                    They called and resolved my issue.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Hi Payel,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      R
                      Ri16
                      Jun 27, 2023
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
                      Resolved
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                      Resolved

                      Customer Service

                      I previously had a concern regarding my borrowing limit but now that has been resolved....
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                      P
                      Pawan601
                      from Dehradun, Uttarakhand
                      Jun 27, 2023
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
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                      Address: Kolkata
                      Website: www.mpokket.com

                      Dear sir
                      Mene 10000 ka loan liya tha.par ab penalty ke sath 34000 bhrne ko bol rhe hai smjh ni aara kya karu.study aur loan ka pressure handle ni hora hai.sucide karne ka khayal bhi dimag mai aara hai please help kijiye bhut preshaan hun.
                      Jun 29, 2023
                      Complaint marked as Resolved 
                      The service is smooth and straightforward. My advisor was helpful. Phone number-3368287200 Please mail me about payment detail .
                      Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                      Pawan601's [Complaint's author] reply, Jun 29, 2023
                      My registered mobile number is-7895736602
                      My email is [email protected]
                      Our team has spoken to you & we believe your concern has been resolved.
                      Hi Pawan,

                      Our team has spoken to you & we believe your concern has been resolved.
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                        P
                        Pawan601
                        from Dehradun, Uttarakhand
                        Jun 27, 2023
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
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                        Dear sir
                        Mene mpokket se 10000 ka loan liya tha par abhi wo keh rhe hai ki 34000 penalty ke sath dijiye smjh ni aara mai kya karu bhut preshan ho chuka hun.mai settlement ke liye bhi keh rha hun par nhi Maan rhe hai.student hun aur study aur loan ka pressure handle karna mushkil ho rha hai .kya karu kabhi kabhi suicide ka khayal bhi aa rha hai.please help me...
                        Jun 29, 2023
                        Complaint marked as Resolved 
                        Excellent customer service. was very friendly, patient and helpful in helping us find what we were looking for. Phone number-3368287200
                        Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                        Our team has spoken to you & we believe your concern has been resolved.
                        Hi Pawan,

                        Our team has spoken to you & we believe your concern has been resolved.
                        Helpful
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                          H
                          hannagibu
                          Jun 25, 2023
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          Resolved

                          I had sent multiple emails and texts via WhatsApp that I'm unable to open the mpokket app because of some issue from their end but haven't recieved any response which makes it difficult to repay timely loans.
                          Jul 28, 2023
                          Complaint marked as Resolved 
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Hi Hana,

                          Our team has spoken to you & we believe your concern has been resolved.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          8 Comments
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                            P
                            Priyamk46
                            Jun 23, 2023
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
                            Resolved
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                            Resolved

                            I have paid all my dues still I I received the noc
                            Jul 30, 2023
                            Complaint marked as Resolved 
                            Resolved
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Thanks complaint got resolved
                            Hi Priya,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              6
                              6383303587
                              Jun 23, 2023
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
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                              Resolved

                              Address: No

                              To me Noc I ask you not to drink it because you want it. debt should be closed..
                              Jul 21, 2023
                              Complaint marked as Resolved 
                              Issue Is Resolved
                              Our team has spoken to you & we believe your concern has been addressed.
                              Our team has spoken to you & we believe your concern has been resolved
                              Our team has spoken to you & we believe your concern has been resolved.
                              Our team has spoken to you & we believe your concern has been resolved.
                              Hi Sir,

                              Our team has spoken to you & we believe your concern has been resolved.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
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                                H
                                Hïmâñshü Sîñgh Bágrí
                                from Gudur, Telangana
                                Jun 22, 2023
                                Feb 12, 2024
                                This thread was updated on Feb 12, 2024
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                                Resolved

                                Regarding loan settlement and closure and removal of overdue amount

                                Hello,
                                I am Himanshu Bagri and this mail is regarding loan settlement and closure. Since I was promised before that my penalty amount will be removed and I have to pay only principal amount but I haven't received any update regarding this.
                                I am a student and I didn't get any of the pocket money from my family. Also my family is facing a financial crisis.
                                I want to close the Mppoket loans. Hence I humbly request you...
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
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                                Hïmâñshü Sîñgh Bágrí
                                from Gudur, Telangana
                                Jun 22, 2023
                                Feb 12, 2024
                                This thread was updated on Feb 12, 2024
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                                Resolved

                                Regarding loan settlement and closure and

                                This is regarding loan closure i took loan of rs 8000 but now it is showing 18000 rs I am a student and facing financial crisis i cannot pay such a huge amount also custoemr support told me that the over due amount will be removed but issue not resolved yet and it is impacting my cibilscore very bad.
                                Request you to please help me regardig the issue my contact no. is [protected]
                                registered email is [protected]@gmail.com
                                I...
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                                U
                                Uday kiran komaraju
                                from Gudivada, Andhra Pradesh
                                Jun 22, 2023
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
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                                Resolved

                                Address: Gudivada

                                Paid my loan amount of 1037, after that it was showing repayment under process and then after few minutes it is showing that the repayment has failed. I paid the loan amount through Google pay(screenshot is provided), as you can see payment has been made to mpokket and it was successful. The amount was paid but it is still showing that loan is due and the repayment has failed
                                +1 photos
                                Jul 21, 2023
                                Complaint marked as Resolved 
                                Issue resolved
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Hi Uday,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  U
                                  Uday kiran komaraju
                                  from Gudivada, Andhra Pradesh
                                  Jun 22, 2023
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
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                                  Resolved

                                  Address: Gudivada
                                  Website: Mpokket.com

                                  I paid my loan amount of 1037, after that it was showing repayment under process and then after few minutes it is showing that the repayment has failed. I paid the loan amount through Google pay(screenshot is provided), as you can see payment has been made to mpokket and it was successful. The amount was paid but it is still showing that loan is due and the repayment has failed
                                  +1 photos
                                  Jul 21, 2023
                                  Complaint marked as Resolved 
                                  Issue resolved
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Hi Uday,

                                  Our team has spoken to you & we believe your concern has been resolved.
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