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mPokket Complaints & Reviews

4.9
Updated: Dec 31, 2025
Complaints 1286
Resolved
1254
Unresolved
32
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mPokket reviews & complaints page 26

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H
Happyharshith07
from Mysore, Karnataka
Jun 13, 2023
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
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As mentioned in the subject i have cleared all my overdues and made a repayment succesfuly and i am in need of clearance certificate and cibil score which is not all update tried contacting but it is unable to reach out mpokket, kindly acknowledge my words and do a favour by increasing my cibil and by providing the NOC. Registered contact# [protected]
Mar 14, 2024
Complaint marked as Resolved 
Verified Support
Feb 12, 2024
mPokket Customer Care's response
Hi Happy,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Our team has spoken to you & we believe your concern has been resolved.
Hi Harshith,

Our team has spoken to you & we believe your concern has been resolved.
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    Subrat98351
    from Jamshedpur, Jharkhand
    Jun 12, 2023
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
    Resolved
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    I paid my all active loan but my noc letter didn't give me
    Aug 11, 2023
    Complaint marked as Resolved 
    I have got my noc thank you.
    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Hi Subrat,

    Our team has spoken to you & we believe your concern has been resolved.
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      M
      Manishbangarwal
      from Delhi, Delhi
      Jun 11, 2023
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
      Resolved
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      I paid my loan amount...but not send NOC from mpocket till now please solved my problme...kindly
      Jul 29, 2023
      Complaint marked as Resolved 
      That is issue is solved
      Please DM us your registered number & we would certainly help you.
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      Hi Manish,

      Our team has spoken to you & we believe your concern has been resolved.
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        V
        vamshiuppula
        Jun 10, 2023
        Feb 12, 2024
        This thread was updated on Feb 12, 2024
        Resolved
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        Resolved

        Address: warangal hanamkonda 506001

        Am not set my device iam to much tird so i want to delete
        Mar 14, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 12, 2024
        mPokket Customer Care's response
        Hi Vamshluppula,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
        Hi Vamshi,

        Our team has spoken to you & we believe your concern has been resolved.
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          basavarajul
          Jun 8, 2023
          Feb 12, 2024
          This thread was updated on Feb 12, 2024
          Resolved
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          Resolved

          Address: Peeny 2nd stage

          Sir mpocket is unbalck sir
          Mar 14, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 12, 2024
          mPokket Customer Care's response
          Hi Basavaraju,

          Our team has spoken to you & we believe your concern has been resolved.

          Regards,
          Team mPokket.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
          Hi Basabaraj,

          Our team has spoken to you & we believe your concern has been resolved.
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            M
            M pokket
            Jun 7, 2023
            Feb 12, 2024
            This thread was updated on Feb 12, 2024
            Resolved
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            Resolved

            Address: Vemulawada

            Money is not debited in my account
            Mar 14, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 12, 2024
            mPokket Customer Care's response
            Hi,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
            Hi Sir,

            Our team has spoken to you & we believe your concern has been resolved.
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              M
              manikanta associates
              Jun 7, 2023
              Feb 12, 2024
              This thread was updated on Feb 12, 2024
              Resolved
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              Dear sir
              this is u gopi from andhra pradesh and i have not availed any loan from you but in the morning my account has been debitted by 4 paymrents made to you from my debit card and can i know the from whome the payments has been made to you
              Mar 14, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 12, 2024
              mPokket Customer Care's response
              Hi Manikanta,

              Our team has spoken to you & we believe your concern has been resolved.

              Regards,
              Team mPokket.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Hi Manikanta,

              Our team has spoken to you & we believe your concern has been resolved.
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                H
                HarishankarIshan
                Jun 5, 2023
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
                Resolved
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                Resolved

                I have took loan in the name of Harishankar. But I paid the amount and emailed to mpokket to close the loan and to send noc. But till now they didn’t respond to me or revert. It have been almost 1 month over since I emailed. Very worst customer service.
                Aug 1, 2023
                Complaint marked as Resolved 
                Got noc and updated in cibil report
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Sumanta mPokket's reply, Jun 24, 2023
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Hi Hari,

                Our team has spoken to you & we believe your concern has been resolved.
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                  M
                  mrx1235
                  from BOLPUR, West Bengal
                  Jun 1, 2023
                  Feb 12, 2024
                  This thread was updated on Feb 12, 2024
                  Resolved
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                  Resolved

                  I took 4000 loan after 69 day they are charging 7000
                  Mar 14, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 12, 2024
                  mPokket Customer Care's response
                  Hi,

                  Our team has spoken to you & we believe your concern has been resolved.

                  Regards,
                  Team mPokket.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                  Hi Sir,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    M
                    Malavmehta1120
                    from Ahmedabad, Gujarat
                    Jun 1, 2023
                    Feb 12, 2024
                    This thread was updated on Feb 12, 2024
                    Resolved
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                    Resolved

                    I have borrowed 6000 from the mpokket and the amount was overdue due to some reason but now If I have to pay then the Amount is double the amount which I have borrowed and is 13600/-
                    Mar 14, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 12, 2024
                    mPokket Customer Care's response
                    Hi Malav,

                    Our team has spoken to you & we believe your concern has been resolved.

                    Regards,
                    Team mPokket.
                    Please DM us your registered number & we would certainly help you.
                    Aniket Singh25's reply, Jun 20, 2023
                    Help me I have same situation, I have taken loan of 11500 and now they are asking 25000.
                    My mobile number 7007789124
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                    Hi Sir,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      D
                      Dinesh Diwaker
                      May 23, 2023
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
                      Resolved
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                      Resolved

                      My number is [protected], kindly get in touch with me.
                      Aug 15, 2023
                      Complaint marked as Resolved 
                      Resolved
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Dinesh Diwaker's [Complaint's author] reply, Aug 15, 2023
                      It's resolved now.
                      Our team has spoken to you & we believe your concern has been resolved.
                      Hi Dinesh,

                      Our team has spoken to you & we believe your concern has been resolved.
                      Helpful
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                        A
                        anki000
                        from Ghaziabad, Uttar Pradesh
                        May 21, 2023
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
                        Resolved
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                        Resolved

                        Address: Kolkata

                        My three loans are showing active whereas only two loan have come in my account one loan not credit in my account, please clarify the issue and resolve this matters ASAP
                        I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this is the first time I am facing such issue and im really feeling bad. I have drop the mail many time but no response any yet kindly look in the request.
                        Thanks
                        Ankit singh
                        [protected]
                        Mailid- ankit.[protected]@gmail.com
                        Jun 26, 2023
                        Complaint marked as Resolved 
                        Issue resolved
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        We need to check your account details to assist you appropriately. Hence, please DM us your registered number so that we can check & get back to you.
                        Please DM us your registered number & we would certainly help you.
                        Our team has spoken to you & we believe your concern has been resolved
                        Hi Ani,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          S
                          Sumanth jaladanki
                          May 17, 2023
                          Feb 12, 2024
                          This thread was updated on Feb 12, 2024
                          Resolved
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                          Resolved

                          I have mailed support team for assistance in repayment..but no one called me back
                          Mar 14, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 12, 2024
                          mPokket Customer Care's response
                          Hi Sumanth,

                          Our team has spoken to you & we believe your concern has been resolved.

                          Regards,
                          Team mPokket.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                            D
                            DishantKumar2002
                            from Balasore, Odisha
                            May 17, 2023
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
                            Resolved
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                            Resolved

                            I have just installed the app. And they started calling me and alternate no. Home no. ..

                            Please stop this I haven't taken any loan so why so much calls
                            Aug 1, 2023
                            Complaint marked as Resolved 
                            Issue resolved
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Hi Dishant,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              L
                              Lazix
                              May 13, 2023
                              Feb 12, 2024
                              This thread was updated on Feb 12, 2024
                              Resolved
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                              Resolved

                              Address: Condo

                              Thuii they are harassing like trash call all the time i am financially crisis this time so i am unable to pay at time and their employes call 24/7 its should be ban useless giving student loan fcuk they r giving depression
                              Mar 14, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 08, 2024
                              mPokket Customer Care's response
                              Our team has spoken to you & we believe your concern has been resolved.
                              Verified Support
                              Feb 12, 2024
                              mPokket Customer Care's response
                              Hi Yawan,

                              Our team has spoken to you & we believe your concern has been resolved.

                              Regards,
                              Team mPokket.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                                Kap_10
                                May 13, 2023
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
                                Resolved
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                                Resolved

                                In may 12, 2023 i paid an emi of 2157 in mpokket app. The payment was deducted but in mpokket app its showing unsuccessful. Today is the due/Last date afterwards they will charge me fine. I paid through google pay app. Please solve this issue as soon as possible because i am a student and i dont want to pay unnecessary fee for fault which i have not done. I have attached pictures of my passbook and screenshot of payment below for reference.
                                Jul 20, 2023
                                Complaint marked as Resolved 
                                Resolved issue
                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number & we would certainly help you.
                                Our team has spoken to you & we believe your concern has been resolved.
                                Our team has spoken to you & we believe your concern has been resolved.
                                Hi Sir,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Harsh2400
                                  from Chandigarh, Punjab
                                  May 12, 2023
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
                                  Resolved
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                                  Resolved

                                  Sir/mam, maine mpokket se 8000 ka loan le rkha h vo kisi problem ki wjh se bhr ni paya kyuki m ek farmer ka beta hu aur hamare sarre crops khrab hogi last year is karn m loan repay ni krr paaya jbb us k bad jb main payment krne gya to late fee above 11000 thi to maine late fee waiver k liye request kiya but koi response mhi h ab jake late fees k sath 16800 kr diya gya loan amount and they are forcing me to pay please help me in waiver for late fee then i will pay rest of the amount..reg no. [protected]
                                  Aug 3, 2023
                                  Complaint marked as Resolved 
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                                  Vishwa2anand12's reply, Jul 1, 2023
                                  Please email me on [email protected]
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                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Hi Harsh,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    Harsh2400
                                    from Chandigarh, Punjab
                                    May 12, 2023
                                    Sep 22, 2023
                                    This thread was updated on Sep 22, 2023
                                    Resolved
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                                    Resolved

                                    Sir/mam, maine mpokket se 8000 ka loan le rkha h jiski payment due h kyoki mam m ek farmer ka beta hu or hmare saare crops khrab hogyi thi issleye mam payment late hogye thi main payment krne gya to late fee above 12000 thi to maine late fee waiver k liye request kiya but koi response mhi h ab jake late fees k sath 16800 kr diya gya loan amount and they are forcing me to pay please help me in waiver for late fee then i will pay rest of the amount..reg no. [protected]
                                    Aug 3, 2023
                                    Complaint marked as Resolved 
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Hi Harsh,

                                    Our team has spoken to you & we believe your concern has been resolved.
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                                      Himalaya Dandu
                                      May 11, 2023
                                      Sep 22, 2023
                                      This thread was updated on Sep 22, 2023
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                                      I want delete my Mpokket account permanently .My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines. Can you provide NOC as early as possible, as it is useful for me.
                                      Registered no:[protected]
                                      Mail: himalayamahi[protected]@gmail.com
                                      Jul 15, 2023
                                      Complaint marked as Resolved 
                                      Resolved
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Hi Himalaya,

                                      Our team has spoken to you & we believe your concern has been resolved.
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                                        Jadi Rajitha
                                        from Adilabad, Andhra Pradesh
                                        May 8, 2023
                                        Sep 22, 2023
                                        This thread was updated on Sep 22, 2023
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                                        Address: Adilabad

                                        My mpokket account is blocked please unblock my account
                                        Register mobile number [protected]
                                        User name Jadi Rajitha Rajitha
                                        Aug 1, 2023
                                        Complaint marked as Resolved 
                                        Please unblock my mpkket account...
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Hi Rajitha,

                                        Our team has spoken to you & we believe your concern has been resolved.
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