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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1271
Resolved
1235
Unresolved
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mPokket reviews & complaints page 26

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K
Kap_10
May 13, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
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In may 12, 2023 i paid an emi of 2157 in mpokket app. The payment was deducted but in mpokket app its showing unsuccessful. Today is the due/Last date afterwards they will charge me fine. I paid through google pay app. Please solve this issue as soon as possible because i am a student and i dont want to pay unnecessary fee for fault which i have not done. I have attached pictures of my passbook and screenshot of payment below for reference.
+2 photos
Jul 20, 2023
Complaint marked as Resolved 
Resolved issue
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    Harsh2400
    from Chandigarh, Punjab
    May 12, 2023
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    Sir/mam, maine mpokket se 8000 ka loan le rkha h vo kisi problem ki wjh se bhr ni paya kyuki m ek farmer ka beta hu aur hamare sarre crops khrab hogi last year is karn m loan repay ni krr paaya jbb us k bad jb main payment krne gya to late fee above 11000 thi to maine late fee waiver k liye request kiya but koi response mhi h ab jake late fees k sath 16800 kr diya gya loan amount and they are forcing me to pay please help me in waiver for late fee then i will pay rest of the amount..reg no. [protected]
    +1 photos
    Aug 3, 2023
    Complaint marked as Resolved 
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    Vishwa2anand12's reply, Jul 1, 2023
    Please email me on [email protected]
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      H
      Harsh2400
      from Chandigarh, Punjab
      May 12, 2023
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      Sir/mam, maine mpokket se 8000 ka loan le rkha h jiski payment due h kyoki mam m ek farmer ka beta hu or hmare saare crops khrab hogyi thi issleye mam payment late hogye thi main payment krne gya to late fee above 12000 thi to maine late fee waiver k liye request kiya but koi response mhi h ab jake late fees k sath 16800 kr diya gya loan amount and they are forcing me to pay please help me in waiver for late fee then i will pay rest of the amount..reg no. [protected]
      Aug 3, 2023
      Complaint marked as Resolved 
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        Himalaya Dandu
        May 11, 2023
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        I want delete my Mpokket account permanently .My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines. Can you provide NOC as early as possible, as it is useful for me.
        Registered no:[protected]
        Mail: himalayamahi[protected]@gmail.com
        Jul 15, 2023
        Complaint marked as Resolved 
        Resolved
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        Hi Himalaya,

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          Jadi Rajitha
          from Adilabad, Andhra Pradesh
          May 8, 2023
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
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          Address: Adilabad

          My mpokket account is blocked please unblock my account
          Register mobile number [protected]
          User name Jadi Rajitha Rajitha
          Aug 1, 2023
          Complaint marked as Resolved 
          Please unblock my mpkket account...
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            A
            Av rao
            from Kamareddy, Andhra Pradesh
            May 7, 2023
            Feb 12, 2024
            This thread was updated on Feb 12, 2024
            Resolved
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            Address: Kamareddy

            I cleared my mpoket loan Repayment.so please send me my closeing letter NOC FORM immediately
            Mar 14, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 12, 2024
            mPokket Customer Care's response
            Hi Avrao,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            Please DM us your registered number & we would certainly help you.
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            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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              S
              Srbhi
              May 6, 2023
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
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              I have taken loan from mpokket of 2200 loans they deduct the intrest before credtiting the amount so i received 2000 loans so now due to some issues i wasnt able to pay the loan on time which kept on increasing day by day i am jobless and hopeless i emailed them and called them explained my issue that i am not even able to pay the whole sum amount how will i pay the double amount after charging penalty my total amount is now more than 24000 which is unbelievable and impossible for me to pay this much amount if they want their money i can pay back with a nominal penalty charge but how come they charge double the principle amount for a loan which is due from 5 months. on call these guys become like a gangsters and abuse me harassing me from everywhere. and said kidnapping our family member and children who give the right to say like this.
              It is more than the principle amount which is completely unaccetable and unbearable.
              I also want to pay but this is not done how will i pay more than double amount of the loan i received i want to settle these loans but it should be favourable for me as well otherwise no sense in carrying forward the amount day by day as the keep increasing the fine day by day. They also circular image of mine with address to all contact to harassing me and my family... IT is not good
              Oct 23, 2023
              Complaint marked as Resolved 
              Verified Support
              Sep 01, 2023
              mPokket Customer Care's response
              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Verified Support
              Sep 01, 2023
              mPokket Customer Care's response
              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Verified Support
              Sep 13, 2023
              mPokket Customer Care's response
              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Verified Support
              Sep 22, 2023
              mPokket Customer Care's response
              Our team has spoken to you & we believe your concern has been resolved.
              Please DM us your registered number & we would certainly help you.
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                Srbhi
                May 6, 2023
                Feb 12, 2024
                This thread was updated on Feb 12, 2024
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                Mpokket app loan recovery agent circular all image and number to all to all contact with image which very ridiculous thing and also harassing with harass words to kill family member for loan amount which was2000 .. Now it come to 24000 in two to three month as a penalty daily basis. This is not good thing.. They also make calls to harassing us blackmail to harassing family member. We make call to want some time to repay the loan amount they misbehave with us.. Circular the image with address this is very wrong. Use bullying language this this good thing..
                Mar 14, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 12, 2024
                mPokket Customer Care's response
                Hi Srbhi,

                Our team has spoken to you & we believe your concern has been resolved.

                Regards,
                Team mPokket.
                Please DM us your registered number explaining your issue in detail & we would certainly help you.
                Please DM us your registered number explaining your issue in detail & we would certainly help you.
                Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                Hi Srbhi,

                Our team has spoken to you & we believe your concern has been resolved.

                Regards,
                Team mPokket.
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                  Jerlinanisha
                  from Bengaluru, Karnataka
                  May 4, 2023
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
                  Resolved
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                  I have not gotten my NOC even after paying my due. please help out with it as its effecting my cibil score
                  Aug 11, 2023
                  Complaint marked as Resolved 
                  Was giving proper guildlines and the NOC was submitted
                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                  Hi Jerlina,

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                    D
                    Dubom
                    May 3, 2023
                    Feb 12, 2024
                    This thread was updated on Feb 12, 2024
                    Resolved
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                    Address: West Bengal

                    Someone by the name of Afruz Alom sk is using my id and took so many loans, my credit score is to low to take any other loan from anywhere. They should check and match the name before opening an account or giving loan. I am unemployed and poor I cannot start a business or do anything because of my low credit score. Please call that person and delete that account
                    Mar 14, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 12, 2024
                    mPokket Customer Care's response
                    Hi Dubom,

                    Our team has spoken to you & we believe your concern has been resolved.

                    Regards,
                    Team mPokket.
                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                    Hi Dubom,

                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                      hari96599
                      May 3, 2023
                      Feb 12, 2024
                      This thread was updated on Feb 12, 2024
                      Resolved
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                      Address: Ongole

                      Hi sir
                      I am paying all mpokkket loans on early time. So, please help me to increase my available credit limit
                      +2 photos
                      Mar 14, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 12, 2024
                      mPokket Customer Care's response
                      Hi Hari,

                      Our team has spoken to you & we believe your concern has been resolved.

                      Regards,
                      Team mPokket.
                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                      Hi Hari96599,

                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

                      Regards,
                      Team mPokket.
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                        Yogesh5556
                        May 3, 2023
                        Feb 12, 2024
                        This thread was updated on Feb 12, 2024
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                        Loan id MKC8816028ID19461625
                        MKC8816028ID19461625 These two loans not updated in cibil i have closed this loans in aug-2021
                        Mar 14, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 12, 2024
                        mPokket Customer Care's response
                        Hi Yogesh,

                        Our team has spoken to you & we believe your concern has been resolved.

                        Regards,
                        Team mPokket.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        "
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Our team has spoken to you & we believe your concern has been resolved.
                        Our team has spoken to you & we believe your concern has been resolved.
                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                        Hi Yogesh5556,

                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

                        Regards,
                        Team mPokket.
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                          May 2, 2023
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
                          Resolved
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                          Resolved

                          I borrowed a loan amount from a company named mpokket, it was 1k, 2k, 2k amount of 7k which I cleared in the month of February 2023. But it is may now and after checking my cibil the loans still shows active even after paying full amount by the name of Jalanchemical. Because of this my cibil score is affecting badly. I tried emailing this company so many times but there is no response, the company is also not providing any NOC on that note. I request you to please take a strict action.
                          Aug 3, 2023
                          Complaint marked as Resolved 
                          It took longer but it got resolved.
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                          Hi Diksha,

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                            Sourav Ratney
                            May 1, 2023
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
                            Resolved
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                            Resolved

                            I had taken loan of 10000 rupees in total. Which involved separate loans, 4 loans of amount 2000 and 1 loan of amount 1000. I was unable to pay earlier and now the loan repayment amount has increased to 18000 rupees. I am ready to pay the outstanding but I cannot pay the penalty that's added. I request mpokket to allow me to do a settlement by waiving off the penalty.
                            Aug 27, 2023
                            Complaint marked as Resolved 
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                            Our team has spoken to you & we believe your concern has been resolved.
                            Hi Sourav,

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                              Viju2000
                              from Bailhongal, Karnataka
                              May 1, 2023
                              Feb 12, 2024
                              This thread was updated on Feb 12, 2024
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                              Address: SGV AYURVEDIC MEDICAL COLLEGE BAILHONGAL

                              I have repaid the loan amount please increase credit limit
                              Mar 14, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 12, 2024
                              mPokket Customer Care's response
                              Hi Viju,

                              Our team has spoken to you & we believe your concern has been resolved.

                              Regards,
                              Team mPokket.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
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                              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                              Hi Viju,

                              Our team has spoken to you & we believe your concern has been resolved.
                              Hi Viju,

                              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the raised complaint as resolved.

                              Regards,
                              Team mPokket.
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                                Yashi_07
                                Apr 30, 2023
                                Feb 12, 2024
                                This thread was updated on Feb 12, 2024
                                Resolved
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                                Resolved

                                Maine 5000 ka loan liya aur ab mujhse 10000 maanga jaa rha h. I want settlement
                                Mar 14, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 12, 2024
                                mPokket Customer Care's response
                                Hi Yashi,

                                Our team has spoken to you & we believe your concern has been resolved.

                                Regards,
                                Team mPokket.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
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                                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                Hi Yash,

                                Our team has spoken to you & we believe your concern has been resolved.
                                Hi Yashi_07,

                                Our team has spoken to you & we believe your concern has been resolved.

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                                  lczasawna
                                  from Aizawl, Mizoram
                                  Apr 28, 2023
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
                                  Resolved
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                                  Resolved

                                  Credit Limit

                                  Address: 796001

                                  Hii team I'm using mppoket from last years. I took a loan before and due to some financial condition I were unable to pay on time due to which my credit limit got zero . I request you to please increase and unblock my credit limit so that I can take a fresh loan from your application

                                  Thanks and Regards
                                  Phone Number=[protected]
                                  Email= [protected]@gmail.com...
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                                  A Dileep
                                  from Chittoor, Andhra Pradesh
                                  Apr 28, 2023
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
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                                  Address: Aandhar Pradesh Chittoor district Nagari mandal M.Kothur village pin517590

                                  Please unblock my account
                                  Registration number [protected]
                                  +1 photos
                                  Apr 30, 2023
                                  Complaint marked as Resolved 
                                  Mobile no.6300025473 [email protected]
                                  Not active mobile number, please unblock my account mpokket

                                  Mpokket account is blocked - Comment #4102889 - Image #0
                                  Mpokket account is blocked - Comment #4102889 - Image #1
                                  Hi Dilep,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    aries111
                                    Apr 27, 2023
                                    Feb 12, 2024
                                    This thread was updated on Feb 12, 2024
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                                    Loan fraud

                                    I took loan of 6000 rs in march and April from mpocket i have to pay 6498 rupees with interest but when i checked my cibil score it's showing 7, 426 outstanding amount ruining my cibil score such a scam i have all the proofs mpocket app is showing 6, 498 outstanding amount it's a total fraud...
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                                    Sahil17739
                                    from MUZAFFARPUR, Bihar
                                    Apr 27, 2023
                                    Sep 22, 2023
                                    This thread was updated on Sep 22, 2023
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                                    Address: Bangla school lane , near bangla school , dialy market ,upper bazar

                                    App shows loan amount is disbursed but not yet credited into my account . Why?
                                    Aug 3, 2023
                                    Complaint marked as Resolved 
                                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Our team has spoken to you & we believe your concern has been resolved.
                                    Hi Sahil,

                                    Our team has spoken to you & we believe your concern has been resolved.
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