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mPokket Complaints & Reviews

mpokket.com

4.9

Updated: Dec 31, 2025

Complaints 1286

Resolved

1254

Unresolved

32

Amazing! 🤩 It’s great to see how mPokket is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. mPokket’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.

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mPokket reviews & complaints page 48

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I have been receiving repeated calls from this concerned app. An individual that I don’t even know took a loan from this app and gave my number out of nowhere. The concerned executives have been calling me continuously from past few months and asking me about the individual that took loan and hasn’t repaid. I have been telling them that I don’t know that guy and I have no connection with him. Yet they are going on calling every frequent day. Further, when I asked them if they had verified my number during the registration process, they said no. Without any prior verification, they gave someone a loan and now he hasn’t paid it back and they are going on calling me for gathering information regarding the guy.
+[protected] I received a call today from this number. He claims his name to be Sanjay Mishra. He threatened me in a number of ways.

Aug 12, 2023

Complaint marked as Resolved

Verified Support

Sep 29, 2023

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

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S

Sumanta mPokket

from Kolkata, West Bengal

Feb 18, 2022

Please DM us your registered number & we would certainly help you.

riteshprasad23499's [Complaint's author] reply, Feb 20, 2022

8013238539 is the number I’m getting calls on.

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 20, 2022

We are happy to address and resolve your concern.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 31, 2023

We are happy to address and resolve your concern.

Helpful

2 other people found this review helpful

2 found this helpful

3 Comments

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The company has give my no to some recovery people they are constantly calling me and my family and using lot of bad words its is so bad of the company to do so

Mar 27, 2024

Complaint marked as Resolved

Verified Support

Feb 24, 2024

mPokket Customer Care's response Please DM us your registered number & we would certainly help you.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 14, 2022

We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Mar 2, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 22, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 29, 2023

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 29, 2023

Verified Support

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Helpful

1 other people found this review helpful

1 found this helpful

5 Comments

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1. Unique Loan ID No.: MK42846201ID29943949

2 Unique Loan ID No.: MK74D7621AID29943970

Both loans disbursed but amount not received in bank account
Amit singh
Loan date- 9/02/22
Time- 7:55 pm
Kindly help

Jul 29, 2023

Complaint marked as Resolved

Issue resolved

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 12, 2022

We understand your concern. We would get in touch with you shortly & resolve your concern.

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 24, 2022

We are happy to address and resolve your concern.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 12, 2022

Our team has spoken to you & we believe your concern has been resolved

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 22, 2022

Our team has spoken to you & we believe your concern has been resolved

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 29, 2023

Our team has spoken to you & we believe your concern has been resolved.

A

[email protected]

from Jammu, Jammu and Kashmir

Jul 29, 2023

Issue resolved

mPokket Customer Care

from Kolkata, West Bengal

Sep 29, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

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7 Comments

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Address: Kolkata, West Bengal

Money disbursed by the app but haven't received any amount in my account yet
I did it 3 times
1000, 500, 500
Please kindly look into it

Aug 26, 2023

Complaint marked as Resolved

Resolved

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 10, 2022

We are happy to address and resolve your concern.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 12, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 22, 2022

We are happy to address and resolve your concern.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 29, 2023

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 29, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

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6 Comments

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Address: Mpooket kolkata

Website: Mpokket.in

They send me legal notice for 2700.
And harassing and distrubing my contect mpokket exectutive are talking with my femily member and they behave rudly soo i tell him why you talk like that soo they tell me i do again this thing if you not paid money.and they send me legal notice..solve this issue they disturbing in my currently situation.

Aug 18, 2023

Complaint marked as Resolved

Thanks for your support sir.

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S

Sumanta mPokket

from Kolkata, West Bengal

Feb 10, 2022

We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 12, 2022

We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 22, 2022

We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 29, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

Helpful

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4 Comments

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I have taken loan of 1000 . amount disbursed but not credited to my account yet

Aug 7, 2023

Complaint marked as Resolved

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S

Sumanta mPokket

from Kolkata, West Bengal

Feb 10, 2022

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 12, 2022

Our team has spoken to you & we believe your concern has been resolved

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

Our team has spoken to you & we believe your concern has been resolved.

mPokket Customer Care

from Kolkata, West Bengal

Sep 29, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

Helpful

1 other people found this review helpful

1 found this helpful

4 Comments

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I have entered all my details but i didn't took any loan.I won't use it anymore.so kindly delete my account .

Oct 30, 2023

Complaint marked as Resolved

Verified Support

Sep 29, 2023

mPokket Customer Care's response Please DM us your registered number & we would certainly help you

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 10, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 12, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 24, 2022

Please DM us your registered number & we would certainly help you

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

Please DM us your registered number & we would certainly help you

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 24, 2023

Please DM us your registered number & we would certainly help you

Helpful

2 other people found this review helpful

2 found this helpful

5 Comments

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Address: kolkata

Website: www.mpokket.com

Please do something about my problem

Mar 27, 2024

Complaint marked as Resolved

Verified Support

Feb 24, 2024

mPokket Customer Care's response Please DM us your registered number explaining your issue in detail & we would certainly help you.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 2, 2022

We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 12, 2022

We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 24, 2022

We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 24, 2023

We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 6, 2023

Verified Support

Please DM us your registered number explaining your issue in detail & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 6, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

Helpful

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6 Comments

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I never apply for any loan but it shows a loan amount of 500/- in my cibil.

Mar 27, 2024

Complaint marked as Resolved

Verified Support

Feb 24, 2024

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 2, 2022

We are here to assist you in every way possible. Please DM us your contact number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 13, 2022

We are here to assist you in every way possible. Please DM us your contact number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 24, 2022

We are here to assist you in every way possible. Please DM us your contact number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

We are here to assist you in every way possible. Please DM us your contact number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 6, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

Helpful

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I have applied for personal loan an amount of Rs 1000 on 25th of January. In the app it shows amount has been disbursed but actually the amount is not credited to my account. Please check and confirm

Mar 27, 2024

Complaint marked as Resolved

Verified Support

Feb 24, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 2, 2022

We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 13, 2022

We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 24, 2022

We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 6, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

Helpful

1 other people found this review helpful

1 found this helpful

4 Comments

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Address: Kolkata

I aplied two loans
But there is problem in any of one loan among these two loan.
One loan is completely credited in my account but remaining one is not credited yet please check it.
1.LOAN ID :MKC4776137ID29030333
2.LOAN ID:MKE1956198ID29030221
LOAN APPLY DATE: 24/01/2022

Sep 1, 2023

Complaint marked as Resolved

Jan 25, 2022

Updated by kapil gaund I aplied two loans
But there is problem in any of one loan among these two loan.
One loan is completely credited in my account but remaining one is not credited yet please check it.
1.LOAN ID :MKC4776137ID29030333
2.LOAN ID:MKE1956198ID29030221
Date LOAN APPLY: 24/01/2022
These are my account statement photos

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 2, 2022

We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 13, 2022

We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 24, 2022

Please do let us know of a proper time when we can call & speak to you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 20, 2023

We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 29, 2023

Verified Support

We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Helpful

1 other people found this review helpful

1 found this helpful

5 Comments

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Address: 33j/2 maruthi nagar ,sivanadapuram,saravanampatti,coimbatore-35, Maruthi nagar, 3 rd street

I have a 500 request for mpokket but not credited amount for my account please kindly check my profile

Mar 27, 2024

Complaint marked as Resolved

Jan 24, 2022

Updated by Vasanth_vodka Amount was not credited.. please kindly check

Verified Support

Feb 24, 2024

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 2, 2022

We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 13, 2022

We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 24, 2022

We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 6, 2023

Verified Support

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 6, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

Helpful

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6 Comments

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This app is miss use to my all contacts and miss behave to everyone. This app is call any time and torture me and my family for loan repayment. I was said that I will settlement your loan amount but this app is saying that pay to all big interest and loan amount while it is big amount. This app is giving to threat so that I am not getting to doing my all works. My loan id- CRE6D16096ID18366117, CRAB4F6013ID18366118

Mar 27, 2024

Complaint marked as Resolved

Jan 22, 2022

Updated by Amarjeet mahto Please take a action for harassment.

Verified Support

Feb 24, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 2, 2022

We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. We will certainly get in touch with you to resolve your issue.

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 2, 2022

Our team has spoken to you & we believe your concern has been resolved.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 6, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

Helpful

2 other people found this review helpful

2 found this helpful

4 Comments

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Address: Kuthiravattom

I took loan from them and was unable to repay them on time now they are mentally torturing me and my family and threatening all o[censored]s they even called my friends and their families disrupting my social status as well blackmailing me. Please issue necessary orders and help me...

Helpful

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Address: Kolkatta

I am complaint on m pokket company because it's harrasment me and, mentally torture
A s my contacts list is hacked by this and torture him its will be mentally torture its illegal mpokket loan company is located in West Bangal kolkatta

Mar 26, 2024

Complaint marked as Resolved

Verified Support

Feb 24, 2024

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 2, 2022

We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 13, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 24, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 6, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

Helpful

2 other people found this review helpful

2 found this helpful

5 Comments

Post your Comment

Comment Guidelines

Address: Kolkatta

I am complaint on m pokket company because it's harrasment me and, mentally torture
A s my contacts list is hacked by this and torture him its will be mentally torture its illegal mpokket loan company is located in West Bangal kolkatta
I have complained against this company
Under sec382.

Mar 27, 2024

Complaint marked as Resolved

Jan 18, 2022

Updated by J.ay I am complaint on m pokket company because it's harrasment me and, mentally torture
A s my contacts list is hacked by this and torture him its will be mentally torture its illegal mpokket loan company is located in West Bangal kolkatta

Verified Support

Feb 24, 2024

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 2, 2022

We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 13, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 24, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 6, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

Helpful

2 other people found this review helpful

2 found this helpful

5 Comments

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Comment Guidelines

Someone named ashirwad soni has failed to pay loan from mpokket and i am not a guranter nor the loan taker despite of that this mpokket employee continuously calling me and harassing me and giving me death threat to let him talk to him as i dont know who is ashirwad again that knowing this he is giving me death threat.
I have call recording of the employee

Mar 27, 2024

Complaint marked as Resolved

Verified Support

Feb 24, 2024

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 2, 2022

We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 2, 2022

Our team has spoken to you & we believe your concern has been addressed.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 24, 2022

Our team has spoken to you & we believe your concern has been addressed.

mPokket Customer Care

from Kolkata, West Bengal

Sep 6, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

Helpful

Found this helpful?

4 Comments

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Hi

Very sad to say that they are harrassing me, family and friends, specially I am not given any contact details but I don't how they take contact from my contact list, this is very hacking system from any customer.

Please resolve the same.

Mar 26, 2024

Complaint marked as Resolved

Verified Support

Feb 24, 2024

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 2, 2022

We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 24, 2022

We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 6, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

Helpful

Found this helpful?

4 Comments

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10.01.2022 evening i make the payment in mpokket for my loan purpose.after i enter the UPI pin the required amount of 1068 rupess was deducted from my bank account but the mpokket merchant did not receive any money.so i kindly request to initiate the chargeback to my amount of 1068 rupess.

Bank statement pdf password:36064652

Jul 19, 2023

Complaint marked as Resolved

Issue resolved

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 2, 2022

Our team has spoken to you & we believe your concern has been resolved

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 24, 2022

Our team has spoken to you & we believe your concern has been resolved

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

Our team has spoken to you & we believe your concern has been resolved.

E

ES18CS61 Santhosh n

Jul 19, 2023

Yes it was resolved

mPokket Customer Care

from Kolkata, West Bengal

Sep 29, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved

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5 Comments

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M pokket team calls to colleagues, neighbours relatives and asks about me.

I don't understand how they take my contact numbers. It's completely my personal and they are stealing from my mobile without my intervention.

They don't have number to call them also

Mar 27, 2024

Complaint marked as Resolved

Verified Support

Feb 24, 2024

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Feb 2, 2022

We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 12, 2022

We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Apr 24, 2022

We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 6, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines