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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1280
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mPokket reviews & complaints page 8

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C
Chethan23
from Warangal, Andhra Pradesh
Mar 10, 2024
Mar 12, 2024
This thread was updated on Mar 12, 2024
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I have taken a loan amount of 10000 in Dec and Jan 2023 . Due to some financial issues I couldn't pay the amount on time .But during this time the interest has increased and the total amount has been increased to more than 20000 more than the double of the amount I have received .Now I want you to reduce my interest so that I can pay within one month.[Ref Id.7995425]
Mar 12, 2024
Complaint marked as Resolved 
Thank you for waiving of some of the interest on the loan
Verified Support
Mar 12, 2024
mPokket Customer Care's response
Hi Chethan,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Thanks & regards,
Team mPokket
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    C
    Chethan23
    from Warangal, Andhra Pradesh
    Mar 10, 2024
    Mar 12, 2024
    This thread was updated on Mar 12, 2024
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    In 2023 January I have taken a loan of 10000 in mpokket app.Dyr to some financial issues I couldn't pay that amount in time.Now they are asking the double amount which is 20000.Now I want you to reduce the amount so that I will pay within one month.[REF Id. 7995425]
    Mar 12, 2024
    Complaint marked as Resolved 
    Thank you for waiving of some of the interest on my loan
    Verified Support
    Mar 12, 2024
    mPokket Customer Care's response
    Hi Chethan,

    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

    Thanks & regards,
    Team mPokket
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      G
      ganapavarapu gowtham
      Mar 8, 2024
      Mar 9, 2024
      This thread was updated on Mar 9, 2024
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      Resolved

      Loan closed 3 years back still showing overdue

      Hi, i have 5 loans which are showing active in various credit reports . Even though they are closed 3 years back. They are still showing open in Highmark, Crif and Experian. Kindly resolve the issue.

      My gmail: g.[protected]@gmail.com

      Please get it updated in credit reports....
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      Y
      Yamuna Moorthy
      from Coimbatore, Tamil Nadu
      Mar 7, 2024
      Mar 10, 2024
      This thread was updated on Mar 10, 2024
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      Address: India

      A loan is active in my cibil but I have paid all dues.
      A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.
      +1 photos
      Mar 8, 2024
      Complaint marked as Resolved 
      Mobile number : 8870294674 Gmail: [email protected]
      Mar 08, 2024
      Updated by Yamuna Moorthy
      Still problem not solved...kindly update
      Mar 09, 2024
      Updated by Yamuna Moorthy
      Still problem not solved...kindly update
      Mar 10, 2024
      Updated by Yamuna Moorthy
      Still problem not solved
      Mar 10, 2024
      Updated by Yamuna Moorthy
      loan is active in my cibil but I have paid all dues.
      A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.
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        P
        piyush14121997
        Mar 7, 2024
        Mar 7, 2024
        This thread was updated on Mar 7, 2024
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        Address: delhi

        Hello Sir/Mam my name is piyush kumar i have paid all my dues so kindly provide me noc on my updated email id - [protected]@gmail.com ..my load id is 22176199
        CRDD1E61ADID22176199
        Mar 7, 2024
        Complaint marked as Resolved 
        My problem is resolved
        Verified Support
        Mar 07, 2024
        mPokket Customer Care's response
        Hi Piyush,

        Our team has spoken to you & we believe your concern has been resolved. Aside, we have provided you the No Due Certificate on your registered mail id.

        Regards,
        Team mPokket.
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          G
          Ganesh Gowda V
          from Bengaluru, Karnataka
          Mar 6, 2024
          Mar 7, 2024
          This thread was updated on Mar 7, 2024
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          Resolved

          Website: www.mpokket.in

          I have paid all Mpokket loan, give me noc
          Mar 7, 2024
          Complaint marked as Resolved 
          Resolved
          Verified Support
          Mar 07, 2024
          mPokket Customer Care's response
          Hi Ganesh,

          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

          Regards,
          Team mPokket.
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            G
            Ganesh Gowda V
            from Bengaluru, Karnataka
            Mar 5, 2024
            Mar 7, 2024
            This thread was updated on Mar 7, 2024
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            Website: www.mpokket.in

            I have closed and cleared all my loans with mpokket and asked for a NOC via email and also tried calling them via phone but not reachable, I have written them several emails to delete my account and provide me NOC but they do not respond. do help me with this. I need NOC
            Mar 7, 2024
            Complaint marked as Resolved 
            resolved
            Verified Support
            Mar 07, 2024
            mPokket Customer Care's response
            Hi Ganesh,

            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

            Regards,
            Team mPokket.
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              M
              mature
              Mar 3, 2024
              Mar 4, 2024
              This thread was updated on Mar 4, 2024
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              Resolved

              They did not update cic even after paying.
              totally unethical and fraud bussiness.
              i am going to consumer court will seek compensation.
              Apr 4, 2024
              Complaint marked as Resolved 
              Verified Support
              Mar 04, 2024
              mPokket Customer Care's response
              Hi Sanjay,

              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

              Regards,
              Team mPokket.
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                Y
                Yashas s
                from Bengaluru, Karnataka
                Mar 2, 2024
                Mar 7, 2024
                This thread was updated on Mar 7, 2024
                Resolved
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                Resolved

                Mpokket is harassing me everyday for overdue , and they have doubled the amount.

                Address: Bengaluru

                Mpocket has doubled my loan amount and i was in a severe problem from last year, and i took loan for my friend for emergency but he was unable to pay the amount, now its came to my neck and agents are harassing me everyday on the phone call, and they have sent the legal notice on my mail today . Regarding strict action if not paid. I took a loan of 13000 and now its 23, 500 . I even asked them to give the concession but they didn't respond....
                +2 photos
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                K
                Kiran2530
                Mar 1, 2024
                Mar 4, 2024
                This thread was updated on Mar 4, 2024
                Resolved
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                Resolved

                Fraud and harressing

                Hi i took loan on my clg dys and due to covid am not able to make the payment later on 2022 mpokket people contacted me in WhatsApp and asked for settlement and i agreed to make the payment and i paid 20000rs later 2-3 months after mpokket agent called me and informing that the amount i paid its for fraud people and its scam. They informed after 2-3 months later they didn't called me but 4 months back i got call from mpokket regarding due...
                +1 photos
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                A
                aysha666444
                Feb 28, 2024
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                Applied mpokket loan there I typed all steps but in 1st step it shows kyc pending only 90% percent only shows complete 10% incomplete Tried for kyc but there internal. It says server problem, but in the other three steps, I have done all the steps. I have put ID card, joining letter & appointment order & bank statement in the employment information, but it is not approved. The details are correct. I want my loan application to be approved.Here I am giving screen shot check it once you will understand my problem then solve it
                +1 photos
                Feb 29, 2024
                Complaint marked as Resolved 
                Mpokket customer service representative is not respond
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                  M
                  mature
                  Feb 26, 2024
                  Feb 26, 2024
                  This thread was updated on Feb 26, 2024
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                  Resolved

                  Misbehaviour

                  I have no option but to complain in rbi and local ps and also in consumer court .
                  and my lawyer will file pil against mpokket ....
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                  M
                  mahesha banasode
                  from Kanakapura, Karnataka
                  Feb 25, 2024
                  Mar 4, 2024
                  This thread was updated on Mar 4, 2024
                  Resolved
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                  Address: Chunchicolony village
                  Website: [email protected]

                  Dear sir please give me NOC letter
                  Thanks and regards
                  MAHESHA BANASODE
                  [protected]
                  Mar 5, 2024
                  Complaint marked as Resolved 
                  Good service NOC regards solved
                  Verified Support
                  Feb 26, 2024
                  mPokket Customer Care's response
                  Hi Mahesh,

                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                  Thanks & regards,
                  Team mPokket
                  Verified Support
                  Mar 04, 2024
                  mPokket Customer Care's response
                  Hi Mahesh,

                  Our team has spoken to you & we believe your concern has been resolved.

                  Thanks & regards,
                  Team Mpokket
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                    A
                    aysha666444
                    Feb 25, 2024
                    Feb 26, 2024
                    This thread was updated on Feb 26, 2024
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                    Resolved

                    I want my application to be approved

                    I applied mpokket loan there I typed all steps but in 1st step it shows kyc pending only 90% percent only shows complete 10% incomplete Tried for kyc but there internal. It says server problem, but in the other three steps, I have done all the steps. I have put ID card, joining letter & appointment order & bank statement in the employment information, but it is not approved. The details are correct. I want my loan application to be approved.Here...
                    +1 photos
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                    M
                    mature
                    Feb 24, 2024
                    Feb 26, 2024
                    This thread was updated on Feb 26, 2024
                    Resolved
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                    Resolved

                    Pure unethical business

                    Pure unethical bussiness
                    i will complain to rbi
                    complain to consumer forum
                    in long term i will complain to court also.
                    i will talk to other victims also.
                    i will stop their bussiness.
                    i will lodge police complain also.
                    all who are suffering please take step .
                    if you are not capable off contact me.
                    i will sign a petition on change.com also.
                    i have 50k followers also ....
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                    E
                    Er Um
                    Feb 23, 2024
                    Feb 26, 2024
                    This thread was updated on Feb 26, 2024
                    Resolved
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                    Resolved

                    I have paid all dues but in my cibil shows loan is active

                    Address: Jammu and Kashmir

                    A loan is active in my cibil but I have paid all dues.
                    A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up....
                    +1 photos
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                    D
                    Dipanshu malviya
                    Feb 23, 2024
                    Feb 25, 2024
                    This thread was updated on Feb 25, 2024
                    Resolved
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                    Resolved

                    Address: SIDDIKGANJ,

                    Resolved my complete
                    Feb 25, 2024
                    Complaint marked as Resolved 
                    Good example your team thankyou
                    Feb 23, 2024
                    Updated by Dipanshu malviya
                    Thankyou
                    Verified Support
                    Feb 23, 2024
                    mPokket Customer Care's response
                    Hi Dipanshu,

                    Our team has spoken to you & we believe your concern has been resolved.

                    Regards,
                    Team mPokket.
                    A loan is active in my cibil but I have paid all dues.
                    A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.

                    Resolved my complete - Comment #4139016 - Image #0
                    Please provide noc my loan paid
                    response should be requested one
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                      D
                      Dipanshu malviya
                      Feb 22, 2024
                      Feb 22, 2024
                      This thread was updated on Feb 22, 2024
                      Resolved
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                      Resolved

                      Address: SIDDIKGANJ,

                      Loan close but show in my cibil report please provide my all loan noc

                      Thanks
                      Feb 25, 2024
                      Complaint marked as Resolved 
                      Good explain your team thankyou 🤗
                      Feb 22, 2024
                      Updated by Dipanshu malviya
                      Please provide my all loan noc mpoket
                      Verified Support
                      Feb 22, 2024
                      mPokket Customer Care's response
                      Hi Dipanshu,

                      Our team has spoken to you & we believe your concern has been resolved.

                      Regards,
                      Team mPokket.
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                        N
                        Nikita .shalu
                        from Bengaluru, Karnataka
                        Feb 22, 2024
                        Feb 22, 2024
                        This thread was updated on Feb 22, 2024
                        Resolved
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                        Resolved

                        I have informed them that my last number which is registered with them was stolen ..I have not taken any sort of loan bt it keep showing in my credit score ...i contacted them that I m ready to pay 2k bt they are unresponsive
                        Mar 24, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 22, 2024
                        mPokket Customer Care's response
                        Hi Nikita,

                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                        Regards,
                        MPokket
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                          M
                          mature
                          Feb 21, 2024
                          Feb 24, 2024
                          This thread was updated on Feb 24, 2024
                          Resolved
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                          Resolved

                          After payment
                          and as a goodwill
                          i withdraw rbi complain
                          but again they show their nature by puting wrong information in credit score.
                          i am going to complain in rbi again
                          Mar 24, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 22, 2024
                          mPokket Customer Care's response
                          Hi Sanjay,

                          Our team has spoken to you & we believe your concern has been resolved.

                          Regards,
                          Team mPokket.
                          you practice unethical bussiness.
                          going to complain in rbi also in local ps for misbehaving with me and call me after work hour at night
                          force me to withdraw complain
                          and how you can disbursed money to paytm wallet which is completely illegal
                          not resolved
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