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mPokket Complaints & Reviews

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Updated: May 3, 2026
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mPokket reviews & complaints page 8

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V
vuritysamuel
Oct 17, 2022
Feb 8, 2024
This thread was updated on Feb 8, 2024
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Loan Overdue in CIBIL even after payment

Website: www.mpokket.in

I am a regular & loyal customer of Mpokket since a long time & have always paid my loans on time and used the app a lot of times. When I recently checked my CIBIL Score, it shows 12 accounts are opened, instead of 3. I have tried to call them, E-Mail them but still no response. Please Help....
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sagarsolanki002
Oct 12, 2022
Feb 8, 2024
This thread was updated on Feb 8, 2024
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Mpokket Fraud loan showing on my cibil account

Respected sir, i am Sagar Solanki. on my cibil score shows one unknown loan from Mpokket finance ltd. This loan were not brought by me. someone is using my pan no and creating this issue. because of this I'm facing an issue with my cibil score.
my cibil score is getting reduced day by day.
kindly solve this issue.
im hereby attaching pic of that finance detail.

Mpokket Financial Services Pvt Ltd
PERSONAL...
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Suman837
from Ongole, Andhra Pradesh
Sep 8, 2022
Feb 9, 2024
This thread was updated on Feb 9, 2024
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Late fee and penalty is very high and not giving waiver

Mpokket is not removing my late fee and penalty when I asked them I don't have any job i am facing financial problems please remove all late fee and penalties.Every other loan companies are removing all late fees except mpokket.please help me

My mpokket register email- [protected]@gmail.com...
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VIKAS BUNDELA
Sep 8, 2022
Sep 7, 2023
This thread was updated on Sep 7, 2023
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Mpokket high penalty charges

Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Website: mpokket.com

I have taken loan from mpokket of 2200 each of 5 loans they deduct the intrest before credtiting the amount so i received 2000 each for 5 loans so now i have to pay them 11000 and they gave me 10000 which is completely fine but due to some issues i wasnt able to pay the loan on time which kept on increasing day by day i am jobless and hopeless since 4 months i emailed them and called them explained my issue that i am not even able to pay...
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Atharva P
from Mumbai, Maharashtra
Aug 25, 2022
Apr 5, 2024
This thread was updated on Apr 5, 2024
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Unable to change primary device from past week and no support on issue

I have been trying from the past week to change my primary device but every time I try to take loan, the page with select your primary device comes up. I have selected my device multiple times and sent this issue to the email of mppoket there is no assistance from them on this issue there is no call centre whom I can call for the issue. Please address this issue ASAP. I am unable to take loan....
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Gunjan Mahore
Aug 23, 2022
Feb 10, 2024
This thread was updated on Feb 10, 2024
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Late payment charges

Address: 1203 towe I, raksha addella society, gaurcity 2 greater Noida west

I have taken loan from mpokket in lockdown time of Rs 15000 and due to some financial problems I was not able to repay on time now I want to pay but they are asking me to pay Rs 34000 because they applied late payment fees of around Rs 17000 kindly provide waiver for late payment fees so that I can clear my dues...
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Akashsinghak
Aug 17, 2022
Feb 12, 2024
This thread was updated on Feb 12, 2024
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Repayment time and settlement

Hi,
My user id -[protected]

I want time till 11th September to repay the overdue amount.

I confirm that I will repay the full amount on 11th September when I get my Salary till then please do not harrass and use abusive languages to threat.

I will surely pay on 11th September.

So please wait till 11th September.

Thanks!...
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Syam33
from Thiruvananthapuram, Kerala
Aug 4, 2022
Feb 12, 2024
This thread was updated on Feb 12, 2024
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Mpokket app is not working

While opening mpokket app ..for transaction..it's not working properly...it's showing like session out log in. .it's blinking like anything...can't able to select any single Option .am attaching the screen recording along with this complaint...
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Haswanthnaidu
from Hyderabad, Telangana
Jul 22, 2022
Oct 20, 2024
This thread was updated on Oct 20, 2024
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Unblock my account

Address: Hyderabad

Hello mpocket hi my name is haswanth ph no [protected]
My mpocket account is blocked by mistake iam contacting you from last 2 months no one is responding please unblock my mpocket account please...
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R
RaviPandey123
from Maharajganj, Bihar
Jul 19, 2022
Sep 22, 2023
This thread was updated on Sep 22, 2023
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Showing My device is already registered as primary device by another user

Address: Rajiv nagar ward no. 8 Maharaj

Dear sir / madam
I never used another device to login my mpoket account but when i tried to request the loan it shows your device is registered by someone else as their primary device kindly make it as my this device as primary my email ID is [protected]@gmail.com...
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K
kalyannani
Jun 18, 2022
Sep 21, 2023
This thread was updated on Sep 21, 2023
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Loan settlement

I've taken a loan of amount 8, 000/-, now the mpokket is forcing me to pay the total amount of around 20, 000/-.
As i'm being a student cannot pay the total stated amount, where i could wish you to settlement in regarding ....
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M
Mikebayal
May 20, 2022
Sep 22, 2023
This thread was updated on Sep 22, 2023
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MPokket registration number change

I lost my registered mPokket mobile number and now mPokket is harrasing my contacts by calling them everyday,
I have called their customer care number to change my phone number but everytime I get the same message that their executives are currently busy?
What should I do can i file complaint against them for harrasing my contacts?...
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Sunder Chaitanya
Mar 25, 2022
Feb 23, 2024
This thread was updated on Feb 23, 2024
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Deletion of m pokket account

I want to delete my m pokket account permanently...
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Deepak solsandhya
Mar 12, 2022
Sep 21, 2023
This thread was updated on Sep 21, 2023
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Alternate mobile number change

Address: Karanj Tarana ujjain mp

I want to change my alternate mobile number by mistake i put wrong alternate mobile number...
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Omkar Korulkar
Mar 3, 2022
Feb 23, 2024
This thread was updated on Feb 23, 2024
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Regarding a scam

I have taken a loan 5-6 time from mpokket app in 2018 and 2019 and i haf paid all the laons and then everything was cleared so i uninstalled the app. But now after 2-3 years a person from mpokket is calling and saying a person has mentioned your reference and had not paid the loan and i have not even heard the name of that person and they are calling again and again and trying to fraud me. I don't care even a bit but then too i should take...
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Imtiyaz Mohd
Dec 28, 2021
Sep 21, 2023
This thread was updated on Sep 21, 2023
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Increase borrowing limit

Address: Royal Colony Water Tank, Royal Colony, Balapur

I have been asking for increasing borrowing limit from many days but no action. Is this services are you giving to your customers. I am paying loan at time. But no response regarding increasing my borrowing limit...
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Karthik1703
Dec 24, 2021
Sep 22, 2023
This thread was updated on Sep 22, 2023
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Loans are paid but still shows overdue in CIBIL

Website: mpokket.in

This is regarding the Loan that I took in mPokket on Aug 2, 2021 and Aug 7, 2021 which I completed my Payement on Sep 2, 2021 and Sep 8, 2021. I do have proofs related to the payment which I made. But in CIBIL they still show OverDue and it affects my CIBIL Score. I raised complaint on there site but no response....
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j thms
Dec 7, 2021
Sep 29, 2023
This thread was updated on Sep 29, 2023
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Threatening me with legal notice, my only option is suicide

I took a loan from mpokket. I lost my registered number. The only login option available is through otp in registered mob number. After so many months when I tried to take a bank loan for my surgery puropse (if surgery not done I lose my life), it's shown that my cibil score is affected with jalan chemicals and when I seeked help from a friend to know the details, found that jalan chemicals related to mpokket . Somehow I mailed mpokket to...
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M
Milly Das
Nov 29, 2021
Sep 22, 2023
This thread was updated on Sep 22, 2023
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Loan RePayment Issues - Students.....!!!

Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Respected Sir/Madam,

This Is To Bring To Your Notice That I Have Successfully RePaid Your Loan ID :- CR84216193ID24782535 Of Total Amount Of Rs.1065.00/- Twice... The Said Amount Has Been Successfully Debited From The Bank Account Twice Including That Along With Convenience Charges Plus GST But Still It Is Showing In Yours mPokket Loan Application That Loan RePayment Has Been Failed For The First Transaction But Was Absolutely-Completely-Successful...
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ajeek
Nov 20, 2021
Mar 4, 2024
This thread was updated on Mar 4, 2024
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No option to delete data / account.

Address: Kolkata, west bengal
Website: mpokket.in

This company collects a huge amount of data from the users mobile. Contacts, sms, device information, installed apps, etc. They can use this information to identify your relatives and contact them. Their customer service is pathetic. They don't take calls when we call them. But they will reach you in minutes to harass and call you. They must provide an option to delete all the data they collected and deregister from the company if a user...
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