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mPokket Complaints & Reviews

4.9
Last updated Mar 31, 2024
Complaints 1169
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+91 33 6645 2400
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mPokket Head Office Address

PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2,
EP & GP, Sector V, Bidhannagar

Kolkata
Kolkata District
West Bengal
India
700091

mPokket reviews & complaints page 8

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A
Arsh03
Nov 16, 2023
Nov 21, 2023
This thread was updated on Nov 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad customer care service

Due to your bad customer care service now i have to pay extra amount despite the communication is bad from your side. Kindly help me...
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A
Arsh03
Nov 16, 2023
Nov 21, 2023
This thread was updated on Nov 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Due amount pending with late charges remission

Respected sir, yesterday I have talked to one of your customer care memeber but he is blackmailing to me to pay the due amount with late charges as I tried many times to contact you but there is no response from your side. Now why should I pay the late fee charges.
I request you to kindly wave off my charges so that I can pay my pending payment....
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S
subash chand123
from Guntur, Andhra Pradesh
Nov 15, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They dont close my due amount after loan repayment

Address:india

I had taken loan from mpokket of 6000 and after that i lost my mobile and there is no login option so i mail to mpokket on aug please send my due link and tell them my problem and they don’t even replay after tha my dues goes to 10568 with penalties so paid the total due but they don’t close my dues i paid dues on 30 octmber and my cibil updated on 2 november so ineed my no objection certificate...
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M
Mahendar_rajjj
Nov 15, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment of loan money which is already paid

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

I've already repayed my loan amount which was taken long back with an low rate of interest which is totally fine. But later I've getting continuous calls from Mpokket customer care and harassing to share fake pictures and even blackmailing by sending fake images. But later I tried to ignore all of them and now again it's affecting my CIBIL SCORE in a very bad way. Please try to solve my problem as soon as possible.
Regards...
+5 photos
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A
Arsh03
Nov 15, 2023
Nov 21, 2023
This thread was updated on Nov 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Having pending due amount but no response from mpokket

I have a repayment amount of money to mpokket but due to some technical issue I was not able to make payments. I tried many times to get in touch with customer care via mail and call but there is no response from mpokket. As late repayment makes penalty charges....
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S
Shaik shaba Muskan
Nov 15, 2023
Nov 19, 2023
This thread was updated on Nov 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to delete my account permanently

Dear M pockket support team,
I am Shaik Shaba Muskan Ali I have cleared all my dues and I want to delete my m pockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to...
+2 photos
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T
TABARAK HOSSAIN
Nov 13, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Credit limit stuck at zero

I have cleared my all dues but my credit limit stuck at zero. Please increase my credit limit as soon as possible . My email ID is [protected]@gmail.com...
+2 photos
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H
Hell kiddo
Nov 10, 2023
Nov 14, 2023
This thread was updated on Nov 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want delete mpokket account and I need noc certificate

I have closed the loans but in cibil it still showing please send me noc certificate please send it to me immediately
Name:vijay.p
Phone number:[protected]...
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C
Chesram Momin
Nov 9, 2023
Nov 9, 2023
This thread was updated on Nov 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mpokket Harassment Call spamming

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Website:Mpoke5

Hi, Im Chesram Momin The Company Mpokket have been spam calling me ever since i signed up, i even told them to deactivate my account....
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W
Wickedone13
Nov 9, 2023
Nov 21, 2023
This thread was updated on Nov 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mpokket harassment

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Website:Mpokket

The compamy Mpokket have been calling me daily even though i dont have any debts and im not intetested in their service. I have even deactivated my account...
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Wickedone13
Nov 9, 2023
Nov 21, 2023
This thread was updated on Nov 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spam Caller

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Mpokket have been spam calling everyday, even though i said i dont need money and have deactivated my account....
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A
Ani0503
Nov 8, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount fully paid

I have made the full payment to the amount that I have borrowed. And there are no pending loan nor open loans in the account but it shows that the amount is pending and it is impacted my CIBIL score. I want this to be immediately cleared so that my CIBIL will be in place....
+3 photos
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O
Omkar29more
from Pune, Maharashtra
Nov 8, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Clear my due amount still showing unpaid

Address:Sasane nagar Hadapsar pune

I have already paid due payment amount but still show loan amount MPOCKETFIN 2160 overdue how could possible so please check and clear as soon as possible because still showing my credit report that's why credit report are going to down and getting trouble and also try to reach via customer care but no one can able to recieve call and I want noc for same...
+1 photos
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P
Prathamesh19
from Pune, Maharashtra
Nov 7, 2023
Nov 7, 2023
This thread was updated on Nov 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unlock my account

This is prathamesh.. and I have taken loan from mpocket as now I am late in repaying but today I have repayment of all loan .. pls i request you to unlock my profile.. and I am in need of some money... So .. from next it will not .. be late in repaying......
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H
harpreet singh5797
from Gadarpur, Uttarakhand
Nov 7, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake active loans are showed by mpokket in my cibil

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Please remove all the fake active loans showed by mpokket company in my cibil. I have never used your app or downloaded it but don't know for what reason 30-35 fake entries are showed in my cibil please kindly help regarding this issue and clear my account as soon as possible...
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X
Nov 7, 2023
Nov 7, 2023
This thread was updated on Nov 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

There is an overdue of 3 - 4 days and they are calling and harshing

There is only 3-4 days over due and they are making cll on regular basis as I have told that I need some time to pay the amount because at this time.
I'm not in the good condition...
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A
ajaykumar123
from Delhi, Delhi
Nov 5, 2023
Nov 29, 2023
This thread was updated on Nov 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Block and delete my mpokket account permanently it has been hacked by someone of account no MKD8B660EID88062575

Dear Team,

There is loan taken on my behalf of Rs. 1988 taken from my pocket account on 26th October 2023 which was transferred to fraudster account who has logged in through phone phising in my mpokket account. Loan number is MKD8B660EID88062575. Kindly check from your end and do the needful. Please close this loan from your end urgently and delete my account permanently. Please find attached the attached the screenshot.br...
+1 photos
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S
stunning_soul19
from Pune, Maharashtra
Nov 3, 2023
Nov 3, 2023
This thread was updated on Nov 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Got My noc from mpokket

Got my noc from mpokket...
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D
Nov 3, 2023
Nov 3, 2023
This thread was updated on Nov 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

All payment are clear but show due amount

I have already pai all due payment amount but still show loan amount SI creva capital 6600 how could possible so please check and clear as soon as possible because still showing my credit report that's why credit report are going to down...
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H
Hitesh L
Nov 3, 2023
Nov 3, 2023
This thread was updated on Nov 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have cleared all due. Update my CIBIL issue NOC.

Dear support team,
I am Hitesh L I have cleared all my dues and I want to delete my mpockett account if you could help in this and delete my account it will be very helpful my registered email is [protected]@gmail.com and Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no...
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