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mPokket Complaints & Reviews

4.9
Updated: Dec 31, 2025
Complaints 1286
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1254
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mPokket reviews & complaints page 8

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S
SivaDare
Mar 12, 2024
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I had borrowed about 14k totally as multiple loans. I can't pay on time due to personal financial issue..I had paid about 40 loan on time.but this time I can't . Now they are saying to pay about 20, 500 I can't that much because I can't afford it. So I request you to provide me a waiver on penalty charges, so that I can repay the loan immediately
My phone number is [protected]
Mar 13, 2024
Complaint marked as Resolved 
They are saying that they can give me a waiver based on my medical records.hope it will help
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    Gaurav Nitin Bhoi
    Mar 11, 2024
    Mar 12, 2024
    This thread was updated on Mar 12, 2024
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    I paid the loan and money deducted from my account but loan status is still pending please refund me or complete my loan status

    Address: West Bengal

    Hey

    I borrowed the loan of Rs 1036 and I paid the whole amount before the time and After payment the money is successfully debited from my account but loan status is still pending so I kindly request you to please change my loan status to completed

    Loan I'd is :[protected]
    My Profile No is : REF22774998
    Mobile No : [protected]
    Due date of loan: 14 March 2024
    Loan paid date : 10 March...
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    Gaurav Nitin Bhoi
    Mar 10, 2024
    Mar 11, 2024
    This thread was updated on Mar 11, 2024
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    I paid the loan and money deducted from my account but loan status is still pending

    Address: West Bengal

    I borrowed the loan of Rs 1036 from mPokket app and the due date of loan is 14 March 2024 I paid the loan before the due date ( 10 March 2024 ) after payment the money deducted from my account but loan status is still pending the money deducted from my account is 1037 but still loan is active kindly I request you please help me about this matter I send all my details to their customer care email still they didn't take action on it please...
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    Yamuna Moorthy
    from Coimbatore, Tamil Nadu
    Mar 10, 2024
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    Loan is active in my cibil but I have paid all dues.
    A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.
    Mar 10, 2024
    Complaint marked as Resolved 
    8870294674
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      C
      Chethan23
      from Warangal, Andhra Pradesh
      Mar 10, 2024
      Mar 12, 2024
      This thread was updated on Mar 12, 2024
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      I have taken a loan amount of 10000 in Dec and Jan 2023 . Due to some financial issues I couldn't pay the amount on time .But during this time the interest has increased and the total amount has been increased to more than 20000 more than the double of the amount I have received .Now I want you to reduce my interest so that I can pay within one month.[Ref Id.7995425]
      Mar 12, 2024
      Complaint marked as Resolved 
      Thank you for waiving of some of the interest on the loan
      Verified Support
      Mar 12, 2024
      mPokket Customer Care's response
      Hi Chethan,

      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

      Thanks & regards,
      Team mPokket
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        C
        Chethan23
        from Warangal, Andhra Pradesh
        Mar 10, 2024
        Mar 12, 2024
        This thread was updated on Mar 12, 2024
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        In 2023 January I have taken a loan of 10000 in mpokket app.Dyr to some financial issues I couldn't pay that amount in time.Now they are asking the double amount which is 20000.Now I want you to reduce the amount so that I will pay within one month.[REF Id. 7995425]
        Mar 12, 2024
        Complaint marked as Resolved 
        Thank you for waiving of some of the interest on my loan
        Verified Support
        Mar 12, 2024
        mPokket Customer Care's response
        Hi Chethan,

        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

        Thanks & regards,
        Team mPokket
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          G
          ganapavarapu gowtham
          Mar 8, 2024
          Mar 9, 2024
          This thread was updated on Mar 9, 2024
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          Resolved

          Loan closed 3 years back still showing overdue

          Hi, i have 5 loans which are showing active in various credit reports . Even though they are closed 3 years back. They are still showing open in Highmark, Crif and Experian. Kindly resolve the issue.

          My gmail: g.[protected]@gmail.com

          Please get it updated in credit reports....
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          Yamuna Moorthy
          from Coimbatore, Tamil Nadu
          Mar 7, 2024
          Mar 10, 2024
          This thread was updated on Mar 10, 2024
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          Resolved

          Address: India

          A loan is active in my cibil but I have paid all dues.
          A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.
          Mar 8, 2024
          Complaint marked as Resolved 
          Mobile number : 8870294674 Gmail: [email protected]
          Mar 08, 2024
          Updated by Yamuna Moorthy
          Still problem not solved...kindly update
          Mar 09, 2024
          Updated by Yamuna Moorthy
          Still problem not solved...kindly update
          Mar 10, 2024
          Updated by Yamuna Moorthy
          Still problem not solved
          Mar 10, 2024
          Updated by Yamuna Moorthy
          loan is active in my cibil but I have paid all dues.
          A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.
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            P
            piyush14121997
            Mar 7, 2024
            Mar 7, 2024
            This thread was updated on Mar 7, 2024
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            Address: delhi

            Hello Sir/Mam my name is piyush kumar i have paid all my dues so kindly provide me noc on my updated email id - [protected]@gmail.com ..my load id is 22176199
            CRDD1E61ADID22176199
            Mar 7, 2024
            Complaint marked as Resolved 
            My problem is resolved
            Verified Support
            Mar 07, 2024
            mPokket Customer Care's response
            Hi Piyush,

            Our team has spoken to you & we believe your concern has been resolved. Aside, we have provided you the No Due Certificate on your registered mail id.

            Regards,
            Team mPokket.
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              G
              Ganesh Gowda V
              from Bengaluru, Karnataka
              Mar 6, 2024
              Mar 7, 2024
              This thread was updated on Mar 7, 2024
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              Website: www.mpokket.in

              I have paid all Mpokket loan, give me noc
              Mar 7, 2024
              Complaint marked as Resolved 
              Resolved
              Verified Support
              Mar 07, 2024
              mPokket Customer Care's response
              Hi Ganesh,

              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

              Regards,
              Team mPokket.
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                Ganesh Gowda V
                from Bengaluru, Karnataka
                Mar 5, 2024
                Mar 7, 2024
                This thread was updated on Mar 7, 2024
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                Website: www.mpokket.in

                I have closed and cleared all my loans with mpokket and asked for a NOC via email and also tried calling them via phone but not reachable, I have written them several emails to delete my account and provide me NOC but they do not respond. do help me with this. I need NOC
                Mar 7, 2024
                Complaint marked as Resolved 
                resolved
                Verified Support
                Mar 07, 2024
                mPokket Customer Care's response
                Hi Ganesh,

                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                Regards,
                Team mPokket.
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                  M
                  mature
                  Mar 3, 2024
                  Mar 4, 2024
                  This thread was updated on Mar 4, 2024
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                  Resolved

                  They did not update cic even after paying.
                  totally unethical and fraud bussiness.
                  i am going to consumer court will seek compensation.
                  Apr 4, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 04, 2024
                  mPokket Customer Care's response
                  Hi Sanjay,

                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                  Regards,
                  Team mPokket.
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                    Yashas s
                    from Bengaluru, Karnataka
                    Mar 2, 2024
                    Mar 7, 2024
                    This thread was updated on Mar 7, 2024
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                    Resolved

                    Mpokket is harassing me everyday for overdue , and they have doubled the amount.

                    Address: Bengaluru

                    Mpocket has doubled my loan amount and i was in a severe problem from last year, and i took loan for my friend for emergency but he was unable to pay the amount, now its came to my neck and agents are harassing me everyday on the phone call, and they have sent the legal notice on my mail today . Regarding strict action if not paid. I took a loan of 13000 and now its 23, 500 . I even asked them to give the concession but they didn't respond....
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                    K
                    Kiran2530
                    Mar 1, 2024
                    Mar 4, 2024
                    This thread was updated on Mar 4, 2024
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                    Resolved

                    Fraud and harressing

                    Hi i took loan on my clg dys and due to covid am not able to make the payment later on 2022 mpokket people contacted me in WhatsApp and asked for settlement and i agreed to make the payment and i paid 20000rs later 2-3 months after mpokket agent called me and informing that the amount i paid its for fraud people and its scam. They informed after 2-3 months later they didn't called me but 4 months back i got call from mpokket regarding due...
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                    A
                    aysha666444
                    Feb 28, 2024
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                    Applied mpokket loan there I typed all steps but in 1st step it shows kyc pending only 90% percent only shows complete 10% incomplete Tried for kyc but there internal. It says server problem, but in the other three steps, I have done all the steps. I have put ID card, joining letter & appointment order & bank statement in the employment information, but it is not approved. The details are correct. I want my loan application to be approved.Here I am giving screen shot check it once you will understand my problem then solve it
                    Feb 29, 2024
                    Complaint marked as Resolved 
                    Mpokket customer service representative is not respond
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                      M
                      mature
                      Feb 26, 2024
                      Feb 26, 2024
                      This thread was updated on Feb 26, 2024
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                      Misbehaviour

                      I have no option but to complain in rbi and local ps and also in consumer court .
                      and my lawyer will file pil against mpokket ....
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                      M
                      mahesha banasode
                      from Kanakapura, Karnataka
                      Feb 25, 2024
                      Mar 4, 2024
                      This thread was updated on Mar 4, 2024
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                      Address: Chunchicolony village
                      Website: [email protected]

                      Dear sir please give me NOC letter
                      Thanks and regards
                      MAHESHA BANASODE
                      [protected]
                      Mar 5, 2024
                      Complaint marked as Resolved 
                      Good service NOC regards solved
                      Verified Support
                      Feb 26, 2024
                      mPokket Customer Care's response
                      Hi Mahesh,

                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                      Thanks & regards,
                      Team mPokket
                      Verified Support
                      Mar 04, 2024
                      mPokket Customer Care's response
                      Hi Mahesh,

                      Our team has spoken to you & we believe your concern has been resolved.

                      Thanks & regards,
                      Team Mpokket
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                        aysha666444
                        Feb 25, 2024
                        Feb 26, 2024
                        This thread was updated on Feb 26, 2024
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                        I want my application to be approved

                        I applied mpokket loan there I typed all steps but in 1st step it shows kyc pending only 90% percent only shows complete 10% incomplete Tried for kyc but there internal. It says server problem, but in the other three steps, I have done all the steps. I have put ID card, joining letter & appointment order & bank statement in the employment information, but it is not approved. The details are correct. I want my loan application to be approved.Here...
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                        mature
                        Feb 24, 2024
                        Feb 26, 2024
                        This thread was updated on Feb 26, 2024
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                        Pure unethical business

                        Pure unethical bussiness
                        i will complain to rbi
                        complain to consumer forum
                        in long term i will complain to court also.
                        i will talk to other victims also.
                        i will stop their bussiness.
                        i will lodge police complain also.
                        all who are suffering please take step .
                        if you are not capable off contact me.
                        i will sign a petition on change.com also.
                        i have 50k followers also ....
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                        Er Um
                        Feb 23, 2024
                        Feb 26, 2024
                        This thread was updated on Feb 26, 2024
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                        I have paid all dues but in my cibil shows loan is active

                        Address: Jammu and Kashmir

                        A loan is active in my cibil but I have paid all dues.
                        A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up....
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