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mPokket Complaints & Reviews

4.7
Last updated Mar 27, 2024
Complaints 1164
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+91 33 6645 2400
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mPokket Website

mPokket Head Office Address

PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2,
EP & GP, Sector V, Bidhannagar

Kolkata
Kolkata District
West Bengal
India
700091

mPokket reviews & complaints page 9

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N
NOUREENufi
from Hyderabad, Andhra Pradesh
Oct 29, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Close personal loan

Address:PLOT NO 2,ROAD NO 2,PRAGATHI NAGAR COLONY, HAYATHNAGAR

I am requesting you to please close my personal loan of mpokket already i have paid my loan on july 24 2021 please check the amount of loan is 500 paid 525 requesting you to close my mpokket loans...
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A
ABANISH MISHRA
from New Delhi, Delhi
Oct 29, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mpokket recovery team

Address:Kolkata

They are harassing me day by day calling my parents and me. I was a good user of mpokket but still they cheated me by not refunding my money. I had to pay two times for a single loan. Now they have shared the contact details with the third party recovery team. And it is illegal for a NBFC registered company...
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K
kamal_kumar6446
from Delhi, Delhi
Oct 28, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid loan showing active in my CIBIL reports for last 3 months

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar Kolkata Kolkata District West Bengal India 700091

My all Mpokket loan payments have been made before the due date but still all the loans showing pending in my account for last 3 months due to which my CIBIL score is getting downs....
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A
Oct 28, 2023
Oct 29, 2023
This thread was updated on Oct 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spam calls from mpokket

I just logged by refferal and i don't want any loan and logged out but they call me 10to15times per day just stop them...
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A
Amitksaini
Oct 27, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Noc related

My mobile number is [protected] and I need noc of all closed loan it's urgent...
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A
AINUR ALI molla
Oct 26, 2023
Nov 1, 2023
This thread was updated on Nov 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Still not removed paid loan from my civil history

I AINUR ALI MOLLA ([protected]/[protected]@gmail.com)
A coustomer i borrow a loan on 21/10/21-1180 which I arlady paid .but still now that showing on my civil active loan . Pirviously you told that I will be solve with in 7 days but still now it showing......
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M
Massarath
from Hyderabad, Andhra Pradesh
Oct 25, 2023
Oct 26, 2023
This thread was updated on Oct 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issual of NOC

I cleared all my loans and I need an NOC as soon as possible. My customer ID is REF8556660. My Cibil Report is showing So many active Loans which i have already cleared. It is dropping my Cibil Score. I need my NOC as soon as Possible and update the Cibil Report as well....
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A
AbuzarKhan1998
from Bengaluru, Karnataka
Oct 24, 2023
Oct 26, 2023
This thread was updated on Oct 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very high penalty charges, request to provide me waiver

I had actually taken a loan from Mpokket on Dec 2020 and during the repayment i had lost my mobile phone due to which i was not able to access my personal mail or mobile number, i had tried contacting Mpokket at that time, explaining the situation and need to login the application to pay for the loan but no response from your end, after that they had started adding High penalty charges i had taken the initiative to pay from last year and...
+2 photos
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M
Mannepalli pradeep
Oct 23, 2023
Oct 24, 2023
This thread was updated on Oct 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue my noc for no dues and delete/deactivate my account

Please issue NOC for no dues as I have no outstanding dues and also close my account with account I'd REF5997310....
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M
Mannepalli pradeep
Oct 23, 2023
Oct 24, 2023
This thread was updated on Oct 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue my noc for no dues

Address:16-7-66/1

Phone number :- [protected]
Email:- [protected]@gmail.com
I have no outstanding dues as of now so please issue my noc for no dues....
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S
Siva2739
from Bengaluru, Karnataka
Oct 22, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment for loan repayment

I am trying to repay my mpokket loan since 2yrs.
I have informed 100times to them so far regarding my settlement.
I just took 10K from mpokket, Actual money received in bank is 9K.
Now Outstanding is 30K.
20K, they have levied for penalty charges since not paid on due date.

But when my penalty charges are 2K, I asked them to waive it off to close whole loan amount.
But they have denied and...
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Nikhil 99057
from SIWAN, Bihar
Oct 20, 2023
Oct 29, 2023
This thread was updated on Oct 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Active loan close please

Mera 1020 ka 2 loan ka payment ho chuka lakin o av v active dekha rha kirpa krke use closed kre...
+1 photos
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M
Moryafbddabua
from Faridabad, Haryana
Oct 20, 2023
Oct 21, 2023
This thread was updated on Oct 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Close all loan

Address:Faridabad

My self Rahul And my loan Account No REF5901326 my register Mobile No is [protected].
I request you please send me my all NOC of My all Close Loans.
If any pending and active loan details you found so please let me know....
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A
aronmaxon
from Kollam, Kerala
Oct 20, 2023
Oct 21, 2023
This thread was updated on Oct 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue NOC and update My cibil

Website:www.mpokketfinancial.in

I Aron Maxon, I have closed and paid all my loan and dues but its not reflecting in my cibil and I need no due certificate and also there is no response from mpokket....
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R
Rinku Gangwar
Oct 19, 2023
Oct 21, 2023
This thread was updated on Oct 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cibil score in loan not updated

Address:Shastri nagar

Dear sir /madam

The loan is still active in my CIBIL score but it is not updated. Please update the loan in my CIBIL score. Thanks...
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S
SOUNDARYA Kaliyamoorthy
Oct 18, 2023
Oct 18, 2023
This thread was updated on Oct 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delete overdue amount forsettlement due

Am settlement all loans but display on now overdue 1 loan amount I have request that delete this ......
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N
NAvii007
Oct 17, 2023
Oct 18, 2023
This thread was updated on Oct 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Cibil score not updated

I have cleared my whole dues and still my cibil is not updated....
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D
Oct 17, 2023
Oct 19, 2023
This thread was updated on Oct 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Providing your loan it's very high rate of interest

Dear sir Ma'am,

As per our company provided loan if not paid on time then your due charges I am not satisfied this loan due to not following RBI rules this is very bad company cheating and maintally harassment......
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B
bunny@15
from Nashik, Maharashtra
Oct 15, 2023
Oct 18, 2023
This thread was updated on Oct 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost my mobile number and unable to login

Hello Mpokket. I have taken a loan from the app but I couldn't login now to repay the loan as I have lost my login number. I tried to contact you through mail but didn't get any response. Please contact me as soon as possible as it's hampering my cibil score badly. Help me to login through my mail please....
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A
Arunkumar27860211
from Patna, Bihar
Oct 14, 2023
Oct 16, 2023
This thread was updated on Oct 16, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Help me settle mpokket loan

I taken loan of 6000 now they asking for 12480 as i am a student now Can't pay such huge penalty now please i agree for settlement please help me now they are calling my relatives and i am depressed now what should i do. Please help me...
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