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A loan is active in my cibil but I have paid all dues.
A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.
+1 photos
Feb 12, 2024
Complaint marked as Resolved
Thanks for the quick resolution, NAMAN TIWARI. I really appreciate mpokket's excellent service! Hi Naman, thank you for your quick response. I checked my account and my problem has been resolved.
Verified Support
Feb 12, 2024
mPokket Customer Care's response Hi Tanjil,
Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared the No Due Certificate on your registered email id.
A loan of amount 500 is showing active in my cibil account but I have completed all of my dues so please look into this concern so that my cibil can grow up.
I have attached the supported doc.
+1 photos
Feb 12, 2024
Complaint marked as Resolved
Resolved
Verified Support
Feb 12, 2024
mPokket Customer Care's response Hi Tanjil,
Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared the No Due Certificate on your registered email id.
Regards,
Team mPokket.
View replies
K
Krish112
from Nizamabad, Andhra Pradesh
Feb 13, 2024
I paid amount but it's showing Active status.its effect on my cibil please give me noc statement.
Hii Mpokket team,
I have taken a loan of 10500 from mpokket and not able to pay my dues due to non employment from last 453 days, i want to pay my dues now but you have imposed heavy fines and penalty, for 10.5K you are demanding 20.8k. In the month of aug 2023 I have paid 5k and I have still 15.9k. Today I want to pay the principal amount if you provide full waiver on my late fees .
My phone number is [protected], mail id :...
I have recently changed my mpokket mobile from [protected] to [protected].
But I lost my new number.now I can’t login into my account with old number i have.please update my number to previous one that is [protected]
Mar 15, 2024
Complaint marked as Resolved
Verified Support
Feb 12, 2024
mPokket Customer Care's response Hi Kiran,
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
My registration number is [protected], Email: [protected]@gmail.com
Plz sir delete my account permanently. I have already mailed.but not responding.plz sir help me as soon as possible.
Feb 12, 2024
Complaint marked as Resolved
Thank you for responding. But still shown the mobile number alredy registe with us. Plz check resolve
Verified Support
Feb 12, 2024
mPokket Customer Care's response Hi Nitu,
Our team has spoken to you & we believe your concern has been resolved.
My limit is 10, 000 and I took loan from mpokket of 10k and due to my personal health issue I was not able to access my phone for months and now I have started receiving calls from mPokket stating my loan is due and I am ready to pay it but they have made the amount 21096 with late fee charges, I requested them multiple times to waive it but I am not getting a positive response from their side....
I trust this communication finds you in good health and spirits. My name is Manoj Kumar, and I am reaching out to address a pressing matter regarding the loan I have secured through your esteemed institution. Specifically, I am requesting a one-time settlement arrangement in light of extenuating circumstances that have significantly impacted my ability to meet the terms of our agreement.
I have paid all my outstanding loan with penalty on February 2022 but still its showing loan status is active.
I have paid all my outstanding loan with penalty on February 2022 but still its showing loan is active, 6 months ago i raised a complaint here they said please mention as resolved we will work in backend to close it. Now i tried to take a loan for bank they are saying i am having outstanding loans from mpokket.
Please help me to resolve it.
+7 photos
Mar 10, 2024
Complaint marked as Resolved
Verified Support
Feb 07, 2024
mPokket Customer Care's response Hi Srinivas,
Our team has spoken to you & we believe your concern has been addressed.
Hii Mpokket team,
I have taken a loan of 10500 from mpokket and not able to pay my dues due to non employment from last 453 days, i want to pay my dues now but you have imposed heavy fines and penalty, for 10.5K you are demanding 20.8k. I'm Not able to pay this amount. Please help me regarding this and also i'm not able to pay this amount at one time, i can pay in emi's.
My phone number is [protected] and mail id is [protected]@gmail.com.
I'm working in night shift, if i'm not able to answer your calls please drop me a msg on whatsapp
Feb 7, 2024
Complaint marked as Resolved
Verified Support
Feb 07, 2024
mPokket Customer Care's response Hi Aditya,
We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.
Regards,
Team mPokket.
Verified Support
Feb 07, 2024
mPokket Customer Care's response Hi Aditya,
Our team has spoken to you & we believe your concern has been resolved.
Regards,
Team mPokket.
View replies
6
6:46
Feb 12, 2024
Even I have the same problem I am ready to pay the principal amount if you provide me waiver on late fee my contact number: [protected]
I took emi loam from Mpokket and i have to pay them back the first payment of rupees 961 which is due today but i cannot pay them back the system is telling me to complete my profile but i have already completed that from the beginning so please look into the matter and help me because i need to pay them back by Tonight
Mar 9, 2024
Complaint marked as Resolved
Verified Support
Feb 07, 2024
mPokket Customer Care's response Hi Limer,
Please DM us your registered number & we would certainly help you.
Regards,
Team mPokket.
View replies
mPokket Customer Care
from Kolkata, West Bengal
Feb 5, 2024
Verified Support
Hi Limer,
Please DM us your registered number & we would certainly help you.
I have taken loan of rupee 2500 3 months back, due to some personal financial problem i couldn't repay loan amount on time now they have added late fine of total rupee 4160 its almost double the money i have taken, they have deducted interest before crediting amount to my bank .they call me daily abuse me they are very rude, i request them to remove my late fee but they are not ready, im mentally depressed, im student doing part time job,...
I have taken loan of 2500 form mpocket 3 months back, before crediting amount to my bank account they deducted interest and credited amount to my bank account due to my personal financial problem i couldn't repay it on time now they have increased my late fine to 4160 which is increasing daily i recive call from mpocket daily they are very rude and abuse me i request them to reduce my late fine but they are not ready, thry even called my...
I lost my mom in covid pandemic
my father is a small farmer
i have a younger brother
i am a student
i did not have any job
i take 10k loan now they are asking for 19000 penalty.
i am ready to pay please remove all late fess i will pay immidiately.
earlierly they asked me to pay 19000, now telling that 24000
but its too big for 10k loan
i am ready to pay principal and interest.br...
I'm Sukumar take a loan before 8 months from mpokket Rupees 18500. But unfortunately I have health issues I can't able to pay the loan amount on scheduled time. Because I am not able to go to office I'm clearly mentioned the reason to mpokket team those who are call me regarding the repayment but they didn't hear anything and started to call my father number on daily basis. Now the amount with Over due nearly 40000 rupees to till date. If...
I have cleared 7 out of 14 loan taken in Mpokket. For the amount of 14000, the interest and penalty charged is around 20k.
Now I am supposed to pay 34k approx which I am looking forward to waiver. Ned help...
I have took the loan of 5k from mpokket as i repaid all the due before when i took the loan and now i cannot repay the loan as i need sometime to repay it and they have doubled the amount of the loan i took and they are harassing me over the calls, calling my relatives and my parents and i am the only girl at my house they are creating the bad reputation of myself and it is so frustrating because of the harassment i don't know what to do and it is so depressing. please let me allow to pay the actual loan amount i have taken i can't repay the double amount as i am a student and don't let people thing to do something more because of your harassment
Jan 20, 2024
Complaint marked as Resolved
I got a call from nirav sir and they asked me about my reasons and even given me off on wavier penalty and he was really humble towards the customer problems how one should be while dealing with challenges and even asked me when i can pay the amount. Thank you for the help mpokket
Verified Support
Feb 07, 2024
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
View replies
mPokket Customer Care
from Kolkata, West Bengal
Jan 20, 2024
Verified Support
Hi Sana,
Please DM us your registered number & we would certainly help you.
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