mPokket Complaints &amp; Reviews

D

Dipanshu malviya

Feb 23, 2024

Please resolved my complete thankyou

Helpful

1 other people found this review helpful

1 found this helpful

2 Comments

Post your Comment

Lost my sim card how to login

Mar 24, 2024

Complaint marked as Resolved

Feb 19, 2024

Updated by Allam kalyan Please help me urgently

Verified Support

Feb 22, 2024

mPokket Customer Care's response Hi Vaghela,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Thanks & regards,
Team mPokket

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Dear madam, i have taken a loan of 5500 rupees in an emergency situation and due to some financial problems i was unable to pay at that time.. Now I have enough amount to my total principal amount but with the late fines the loan amount is approx 11000 now.. Please i am requesting to remove the late fines and i can able to pay the due amount. Kindly understand my situation

+1 photos

Feb 23, 2024

Complaint marked as Resolved

Verified Support

Feb 22, 2024

mPokket Customer Care's response Hi Chandu,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket

Helpful

Found this helpful?

Write a comment

Post your Comment

I requested loans from mpokket 4 days ago, i haven't received any amount from them, in their app it shows the amount is disbursed and it's active and it says check your bank account, however i have checked multiple times no amount was received from them.

Mar 19, 2024

Complaint marked as Resolved

Verified Support

Feb 17, 2024

mPokket Customer Care's response Hi Arsh,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

Helpful

Found this helpful?

Write a comment

Post your Comment

Please discount my loan I'll pay in 5 months installment make in 5000 I'll repay it in 5 installment

Mar 16, 2024

Complaint marked as Resolved

Verified Support

Feb 14, 2024

mPokket Customer Care's response Please DM us your registered number & we would certainly help you.

Helpful

Found this helpful?

Write a comment

Post your Comment

I closed my loan of 12000rs and I sent the mail also .. but NOC not received yet ......

Helpful

7 other people found this review helpful

7 found this helpful

1 Comment

A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.

+1 photos

Feb 12, 2024

Complaint marked as Resolved

Thanks for the quick resolution, NAMAN TIWARI. I really appreciate mpokket's excellent service! Hi Naman, thank you for your quick response. I checked my account and my problem has been resolved.

Verified Support

Feb 12, 2024

mPokket Customer Care's response Hi Tanjil,

Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared the No Due Certificate on your registered email id.

Regards,
Team mPokket.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

A loan of amount 500 is showing active in my cibil account but I have completed all of my dues so please look into this concern so that my cibil can grow up.
I have attached the supported doc.

+1 photos

Feb 12, 2024

Complaint marked as Resolved

Resolved

Verified Support

Feb 12, 2024

mPokket Customer Care's response Hi Tanjil,

Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared the No Due Certificate on your registered email id.

Regards,
Team mPokket.

View replies

K

Krish112

from Nizamabad, Andhra Pradesh

Feb 13, 2024

I paid amount but it's showing Active status.its effect on my cibil please give me noc statement.

A loan is showing active in my cibil account - Comment #4137402 - Image #0

Helpful

3 other people found this review helpful

3 found this helpful

1 Comment

Post your Comment

Hii Mpokket team,
I have taken a loan of 10500 from mpokket and not able to pay my dues due to non employment from last 453 days, i want to pay my dues now but you have imposed heavy fines and penalty, for 10.5K you are demanding 20.8k. In the month of aug 2023 I have paid 5k and I have still 15.9k. Today I want to pay the principal amount if you provide full waiver on my late fees .
My phone number is [protected], mail id :...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I have recently changed my mpokket mobile from [protected] to [protected].
But I lost my new number.now I can’t login into my account with old number i have.please update my number to previous one that is [protected]

Mar 15, 2024

Complaint marked as Resolved

Verified Support

Feb 12, 2024

mPokket Customer Care's response Hi Kiran,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

Helpful

Found this helpful?

Write a comment

Post your Comment

My registration number is [protected], Email: [protected]@gmail.com
Plz sir delete my account permanently. I have already mailed.but not responding.plz sir help me as soon as possible.

Feb 12, 2024

Complaint marked as Resolved

Thank you for responding. But still shown the mobile number alredy registe with us. Plz check resolve

Verified Support

Feb 12, 2024

mPokket Customer Care's response Hi Nitu,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

Feb 12, 2024

Updated by Hemanta Handique Mark as resolve

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Address: Na

My limit is 10, 000 and I took loan from mpokket of 10k and due to my personal health issue I was not able to access my phone for months and now I have started receiving calls from mPokket stating my loan is due and I am ready to pay it but they have made the amount 21096 with late fee charges, I requested them multiple times to waive it but I am not getting a positive response from their side....

Helpful

Found this helpful?

Dear,

I trust this communication finds you in good health and spirits. My name is Manoj Kumar, and I am reaching out to address a pressing matter regarding the loan I have secured through your esteemed institution. Specifically, I am requesting a one-time settlement arrangement in light of extenuating circumstances that have significantly impacted my ability to meet the terms of our agreement.

As a borrower...

Helpful

Found this helpful?

Write a comment

I have paid all my outstanding loan with penalty on February 2022 but still its showing loan is active, 6 months ago i raised a complaint here they said please mention as resolved we will work in backend to close it. Now i tried to take a loan for bank they are saying i am having outstanding loans from mpokket.
Please help me to resolve it.

+7 photos

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Srinivas,

Our team has spoken to you & we believe your concern has been addressed.

Regards,
Team mPokket.

Helpful

Found this helpful?

Write a comment

Post your Comment

Address: na

Hii Mpokket team,
I have taken a loan of 10500 from mpokket and not able to pay my dues due to non employment from last 453 days, i want to pay my dues now but you have imposed heavy fines and penalty, for 10.5K you are demanding 20.8k. I'm Not able to pay this amount. Please help me regarding this and also i'm not able to pay this amount at one time, i can pay in emi's.
My phone number is [protected] and mail id is [protected]@gmail.com.
I'm working in night shift, if i'm not able to answer your calls please drop me a msg on whatsapp

Feb 7, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Aditya,

We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

Regards,
Team mPokket.

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Aditya,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

View replies

6

6:46

Feb 12, 2024

Even I have the same problem I am ready to pay the principal amount if you provide me waiver on late fee my contact number: [protected]

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Website: Mpokket

I took emi loam from Mpokket and i have to pay them back the first payment of rupees 961 which is due today but i cannot pay them back the system is telling me to complete my profile but i have already completed that from the beginning so please look into the matter and help me because i need to pay them back by Tonight

Mar 9, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Limer,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Feb 5, 2024

Verified Support

Hi Limer,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 6, 2024

Verified Support

Hi Limer,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

Helpful

Found this helpful?

2 Comments

Post your Comment

Dear team my mobile number is [protected]
I have paid all old loans but they not cleared in cibil
So pls clear all paid loans in cibil...

Helpful

Found this helpful?

I have taken loan of rupee 2500 3 months back, due to some personal financial problem i couldn't repay loan amount on time now they have added late fine of total rupee 4160 its almost double the money i have taken, they have deducted interest before crediting amount to my bank .they call me daily abuse me they are very rude, i request them to remove my late fee but they are not ready, im mentally depressed, im student doing part time job,...

Helpful

Found this helpful?

I have taken loan of 2500 form mpocket 3 months back, before crediting amount to my bank account they deducted interest and credited amount to my bank account due to my personal financial problem i couldn't repay it on time now they have increased my late fine to 4160 which is increasing daily i recive call from mpocket daily they are very rude and abuse me i request them to reduce my late fine but they are not ready, thry even called my...

Helpful

Found this helpful?

I lost my mom in covid pandemic
my father is a small farmer
i have a younger brother
i am a student
i did not have any job
i take 10k loan now they are asking for 19000 penalty.
i am ready to pay please remove all late fess i will pay immidiately.
earlierly they asked me to pay 19000, now telling that 24000
but its too big for 10k loan
i am ready to pay principal and interest.br...

Helpful

Found this helpful?