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mPokket Complaints & Reviews

4.9
Updated: May 3, 2026
Complaints 1287
Resolved
1255
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mPokket reviews & complaints page 7

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D
Dreamcatcher20
from Hyderabad, Telangana
Mar 29, 2024
Apr 5, 2024
This thread was updated on Apr 5, 2024
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Address: Kolkata

As I have paid my all mpokket loans, but in credit report it was showing as active ...please check and issue a noc certificate
May 7, 2024
Complaint marked as Resolved 
Verified Support
Apr 02, 2024
mPokket Customer Care's response
Hi Krishna,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.
Verified Support
Apr 05, 2024
mPokket Customer Care's response
Hi Krishna,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
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    dricha328
    from Guwahati, Assam
    Mar 28, 2024
    Mar 31, 2024
    This thread was updated on Mar 31, 2024
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    Resolved

    Loan waiver request

    I'm a student going through a financial crisis from last year. I took multiple loans from the app and I cleared all my dues on last august but one loan id is still showing active on my cibil report please help me...
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    Upasna786
    from Jammu, Jammu and Kashmir
    Mar 27, 2024
    Mar 31, 2024
    This thread was updated on Mar 31, 2024
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    Unblock my mpokket account

    Address: Mpokket loan app

    I have paid all my previous loans but now my account is blocked my name is Upasna Devi and my number is [protected] and email id is [protected]@gmail.com please unblock my mpokket account...
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    S
    Sudheer B
    Mar 27, 2024
    May 1, 2024
    This thread was updated on May 1, 2024
    Resolved
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    Resolved

    Mpokket Repayment issue

    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
    Website: www.mpokket.in

    I have taken 14000 loans on Mpokket, but I lost my registered number and now I recovered that number but,

    Now total outstanding amount showing 32000, how can I pay that much amount,
    so, I'm requesting you to remove overdue charges and ill clear my payment immediately.

    please help me, I have already sent a mail to [protected]@mpokket.om, but no response getting from their end....
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    Yamuna Moorthy
    from Coimbatore, Tamil Nadu
    Mar 26, 2024
    Mar 27, 2024
    This thread was updated on Mar 27, 2024
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    Address: Coimbatore

    I have paid and close my account in m pokket it's more than 45 days ...but still cibil report not updated my a mpokket still pending in cibil report
    Apr 27, 2024
    Complaint marked as Resolved 
    Mar 26, 2024
    Updated by Yamuna Moorthy
    Still my problem not solved ...more than 45 days already completed
    Mar 26, 2024
    Updated by Yamuna Moorthy
    Still problem not solved
    Mar 26, 2024
    Updated by Yamuna Moorthy
    Problem not solved still more than 45 days
    Verified Support
    Mar 27, 2024
    mPokket Customer Care's response
    Hi Yamuna,

    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

    Regards,
    Team mPokket.
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      Y
      Yaseenkumar
      from Srinagar, Jammu and Kashmir
      Mar 25, 2024
      Mar 27, 2024
      This thread was updated on Mar 27, 2024
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      Address: online app from store (MPOKKET)

      It is mPokket Financial Services application present in google play store inside this i don't have account and still it shows me loan when i go through to check my credit score. in that it shows me loan pending from this app from long ago while i have not account on this app till now.it will continuously effect my credit availability in future so please let me know the solutions for this as soon as possible to get rid of this in future. i m providing screenshot also here and please reach to me if any more information needed .([protected])
      Apr 28, 2024
      Complaint marked as Resolved 
      Verified Support
      Mar 27, 2024
      mPokket Customer Care's response
      Hi Yaseen,

      Our team has spoken to you & we believe your concern has been addressed.

      Regards,
      Team mPokket.
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        A
        Abhishek V S
        Mar 24, 2024
        Mar 28, 2024
        This thread was updated on Mar 28, 2024
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        MPokket - No Objection Certificate and Loan account closing letter

        Address: Nelamangala, Bengaluru

        Respected Sir / Madam,

        This is Abhishek V S, the customer of mPokket. I had taken personal loan from mPokket and I have paid it successfully. As I'm going for Educational Loan in the Bank. So, I request you grant me the No Objection Certificate and Loan account closing letter to showcase the documents in the bank to get my Loan Approved.

        Documents attached: 1) Transaction ID 2) Tax Invoice

        Thanking...
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        S
        Shaik Sabeer
        Mar 23, 2024
        Mar 28, 2024
        This thread was updated on Mar 28, 2024
        Resolved
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        Resolved

        Hello,
        This is Shaik Sabeer I have paid all the loans in the mpokket. But it shows in active status in the apps. Kindly request to provide the NOC certificate and update the cibil score as soon as possible. My mobile number is [protected].
        Apr 29, 2024
        Complaint marked as Resolved 
        Mar 23, 2024
        Updated by Shaik Sabeer
        I want NOC and cibil score needs to be update.
        Verified Support
        Mar 28, 2024
        mPokket Customer Care's response
        Hi Sabeer,

        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

        Thanks & regards,
        Team mPokket
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          D
          Mar 22, 2024
          Mar 27, 2024
          This thread was updated on Mar 27, 2024
          Resolved
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          Resolved

          I took five loans from mpokket and 3 loans were disbursed but 2 loans of 500 and 2000 was not disbursed in my account, I mailed the mpokket support mail but didn't get any reply, i repayed the amount of 3 loans which were disbursed but they still calling for the payment of 2 loans which were not disbursed and now it's kinda mental torcher for me...pls resolve my issue
          Apr 5, 2024
          Complaint marked as Resolved 
          It was resolved!
          Verified Support
          Mar 27, 2024
          mPokket Customer Care's response
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            H
            from Bengaluru, Karnataka
            Mar 21, 2024
            Apr 24, 2024
            This thread was updated on Apr 24, 2024
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            I need closure noc of cleared my loans

            Address: No 42 5th cross vasantha vallbha nagar

            Name Harish Gowda B R
            Number [protected]...
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            S
            Sonu ahir yadav
            from Bharatpur, Rajasthan
            Mar 20, 2024
            Mar 22, 2024
            This thread was updated on Mar 22, 2024
            Resolved
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            Mere all loan paid h noc cirtificate provide krwa please
            Apr 22, 2024
            Complaint marked as Resolved 
            Mar 20, 2024
            Updated by Sonu ahir yadav
            Noc cirtificate available krna h mere ko
            Verified Support
            Mar 22, 2024
            mPokket Customer Care's response
            Hi Sonu,

            During our telephonic conversation, we have shared the appropriate information regarding your related concern. Aside, we have shared the No Due Certificate on your registered email id.

            Regards,
            Team mPokket.
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              G
              Gautam01___
              Mar 19, 2024
              Mar 22, 2024
              This thread was updated on Mar 22, 2024
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              Resolved

              Sir my loan has been not disbursed yet even your activities says your loan amount has been disbursed so pls solve this issue as soon as possible
              Apr 22, 2024
              Complaint marked as Resolved 
              Verified Support
              Mar 22, 2024
              mPokket Customer Care's response
              Hi Aryan,

              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

              Regards,
              Team mPokket.
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                V
                Vikiq
                Mar 19, 2024
                Mar 27, 2024
                This thread was updated on Mar 27, 2024
                Resolved
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                Resolved

                Loan no experian

                I have paid all my loans.. There are few loans of 2021 which I paid in 2021 still showing on my profile what are u doing Mpokket
                Seriously.. Clear this issue ASAP...
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                R
                RafIq77
                from Anantnag, Jammu and Kashmir
                Mar 16, 2024
                Mar 20, 2024
                This thread was updated on Mar 20, 2024
                Resolved
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                Resolved

                Please unblock my account so that I can repay loans my number is [protected]
                Mar 16, 2024
                Complaint marked as Resolved 
                Please delete my compliant
                Verified Support
                Mar 20, 2024
                mPokket Customer Care's response
                Hi Ravoof,

                Our team has spoken to you & we believe your concern has been resolved.

                Thanks & regards,
                Team mPokket
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                  R
                  RafIq77
                  from Anantnag, Jammu and Kashmir
                  Mar 16, 2024
                  Mar 21, 2024
                  This thread was updated on Mar 21, 2024
                  Resolved
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                  Resolved

                  Please unblock my account so that I can repay loans and i don't know why have you bloked my account if there was already active loans
                  Mar 18, 2024
                  Complaint marked as Resolved 
                  Company has called me and resolved problem
                  Mar 16, 2024
                  Updated by RafIq77
                  My number is [protected]
                  Verified Support
                  Mar 18, 2024
                  mPokket Customer Care's response
                  Hi Ravoof,

                  Our team has spoken to you & we believe your concern has been resolved.

                  Thanks & regards,
                  Team mPokket
                  Please unblock my account so that I can repay loans my number is [protected]
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                    A
                    aysha666444
                    Mar 15, 2024
                    Mar 18, 2024
                    This thread was updated on Mar 18, 2024
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                    Resolved

                    I have applied mpokket loan all the process is complete with video KYC is also complete but I am not able to take loan because there it is showing available limit is zero I am not able to take loan
                    Apr 18, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 18, 2024
                    mPokket Customer Care's response
                    Hi Aysha,

                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                    Thanks & regards,
                    Team mPokket
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                      S
                      Sol sol ap
                      from Hubli, Karnataka
                      Mar 15, 2024
                      Mar 18, 2024
                      This thread was updated on Mar 18, 2024
                      Resolved
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                      Resolved

                      Address: Hubli Dharwad Karnataka

                      I want my credit limit
                      Apr 18, 2024
                      Complaint marked as Resolved 
                      Mar 18, 2024
                      Updated by Sol sol ap
                      Why my civil score is low
                      Ast upadate my civil score
                      Verified Support
                      Mar 18, 2024
                      mPokket Customer Care's response
                      Hi Shankar,

                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                      Thanks & regards,
                      Team mPokket
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                        H
                        Henster
                        Mar 13, 2024
                        Mar 14, 2024
                        This thread was updated on Mar 14, 2024
                        Resolved
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                        I took a loan of rupees 10k in COVID and due to some emergency I didn't paid full amount I paid 3k.

                        Address: Bangalore
                        Website: www.mpokket.in

                        I took a loan of rupees 10k in COVID and due to some emergency I didn't paid full amount I paid 3k. However now they are telling that I need to pay 26k ....
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                        V
                        Vikiq
                        Mar 12, 2024
                        Mar 19, 2024
                        This thread was updated on Mar 19, 2024
                        Resolved
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                        Resolved

                        I have paid all the dues yet loans not closed by Mpokket
                        Mar 14, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 14, 2024
                        mPokket Customer Care's response
                        Hi Vikas,

                        Our team has spoken to you & we believe your concern has been addressed.

                        Thanks & regards,
                        Team mPokket
                        Yet not closed by Mpokket these are from 2021
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                          A
                          Aayush Jaiprakash Joshi
                          Mar 12, 2024
                          Resolved
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                          Resolved

                          Address: West Bengal, Kolkata
                          Website: Mpocket

                          Mpocket person is trying to call my mother and father and harrasment on the call and behaviour is very ride with my parents and abusing with them and they are charging 2× amount from me I have been taken 5000 from the company and they are trying to take 12000 from me and my family please help me out from it I'm belong from.the very low class family the behaviour is very ride and abusing with my parents I will not pay any kind of amount to them
                          Mar 13, 2024
                          Complaint marked as Resolved 
                          Anamika ma'am has speak to me and resolve my problem with less amount of due
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