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mPokket Complaints & Reviews

4.9
Updated: Dec 31, 2025
Complaints 1286
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1254
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mPokket reviews & complaints page 7

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D
dricha328
from Guwahati, Assam
Mar 28, 2024
Mar 31, 2024
This thread was updated on Mar 31, 2024
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Loan waiver request

I'm a student going through a financial crisis from last year. I took multiple loans from the app and I cleared all my dues on last august but one loan id is still showing active on my cibil report please help me...
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Upasna786
from Jammu, Jammu and Kashmir
Mar 27, 2024
Mar 31, 2024
This thread was updated on Mar 31, 2024
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Unblock my mpokket account

Address: Mpokket loan app

I have paid all my previous loans but now my account is blocked my name is Upasna Devi and my number is [protected] and email id is [protected]@gmail.com please unblock my mpokket account...
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S
Sudheer B
Mar 27, 2024
May 1, 2024
This thread was updated on May 1, 2024
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Mpokket Repayment issue

Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Website: www.mpokket.in

I have taken 14000 loans on Mpokket, but I lost my registered number and now I recovered that number but,

Now total outstanding amount showing 32000, how can I pay that much amount,
so, I'm requesting you to remove overdue charges and ill clear my payment immediately.

please help me, I have already sent a mail to [protected]@mpokket.om, but no response getting from their end....
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Yamuna Moorthy
from Coimbatore, Tamil Nadu
Mar 26, 2024
Mar 27, 2024
This thread was updated on Mar 27, 2024
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Address: Coimbatore

I have paid and close my account in m pokket it's more than 45 days ...but still cibil report not updated my a mpokket still pending in cibil report
Apr 27, 2024
Complaint marked as Resolved 
Mar 26, 2024
Updated by Yamuna Moorthy
Still my problem not solved ...more than 45 days already completed
Mar 26, 2024
Updated by Yamuna Moorthy
Still problem not solved
Mar 26, 2024
Updated by Yamuna Moorthy
Problem not solved still more than 45 days
Verified Support
Mar 27, 2024
mPokket Customer Care's response
Hi Yamuna,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.
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    Y
    Yaseenkumar
    from Srinagar, Jammu and Kashmir
    Mar 25, 2024
    Mar 27, 2024
    This thread was updated on Mar 27, 2024
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    Address: online app from store (MPOKKET)

    It is mPokket Financial Services application present in google play store inside this i don't have account and still it shows me loan when i go through to check my credit score. in that it shows me loan pending from this app from long ago while i have not account on this app till now.it will continuously effect my credit availability in future so please let me know the solutions for this as soon as possible to get rid of this in future. i m providing screenshot also here and please reach to me if any more information needed .([protected])
    Apr 28, 2024
    Complaint marked as Resolved 
    Verified Support
    Mar 27, 2024
    mPokket Customer Care's response
    Hi Yaseen,

    Our team has spoken to you & we believe your concern has been addressed.

    Regards,
    Team mPokket.
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      A
      Abhishek V S
      Mar 24, 2024
      Mar 28, 2024
      This thread was updated on Mar 28, 2024
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      MPokket - No Objection Certificate and Loan account closing letter

      Address: Nelamangala, Bengaluru

      Respected Sir / Madam,

      This is Abhishek V S, the customer of mPokket. I had taken personal loan from mPokket and I have paid it successfully. As I'm going for Educational Loan in the Bank. So, I request you grant me the No Objection Certificate and Loan account closing letter to showcase the documents in the bank to get my Loan Approved.

      Documents attached: 1) Transaction ID 2) Tax Invoice

      Thanking...
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      S
      Shaik Sabeer
      Mar 23, 2024
      Mar 28, 2024
      This thread was updated on Mar 28, 2024
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      Hello,
      This is Shaik Sabeer I have paid all the loans in the mpokket. But it shows in active status in the apps. Kindly request to provide the NOC certificate and update the cibil score as soon as possible. My mobile number is [protected].
      Apr 29, 2024
      Complaint marked as Resolved 
      Mar 23, 2024
      Updated by Shaik Sabeer
      I want NOC and cibil score needs to be update.
      Verified Support
      Mar 28, 2024
      mPokket Customer Care's response
      Hi Sabeer,

      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

      Thanks & regards,
      Team mPokket
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        D
        Mar 22, 2024
        Mar 27, 2024
        This thread was updated on Mar 27, 2024
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        Resolved

        I took five loans from mpokket and 3 loans were disbursed but 2 loans of 500 and 2000 was not disbursed in my account, I mailed the mpokket support mail but didn't get any reply, i repayed the amount of 3 loans which were disbursed but they still calling for the payment of 2 loans which were not disbursed and now it's kinda mental torcher for me...pls resolve my issue
        Apr 5, 2024
        Complaint marked as Resolved 
        It was resolved!
        Verified Support
        Mar 27, 2024
        mPokket Customer Care's response
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          H
          from Bengaluru, Karnataka
          Mar 21, 2024
          Apr 24, 2024
          This thread was updated on Apr 24, 2024
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          I need closure noc of cleared my loans

          Address: No 42 5th cross vasantha vallbha nagar

          Name Harish Gowda B R
          Number [protected]...
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          Sonu ahir yadav
          from Bharatpur, Rajasthan
          Mar 20, 2024
          Mar 22, 2024
          This thread was updated on Mar 22, 2024
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          Mere all loan paid h noc cirtificate provide krwa please
          Apr 22, 2024
          Complaint marked as Resolved 
          Mar 20, 2024
          Updated by Sonu ahir yadav
          Noc cirtificate available krna h mere ko
          Verified Support
          Mar 22, 2024
          mPokket Customer Care's response
          Hi Sonu,

          During our telephonic conversation, we have shared the appropriate information regarding your related concern. Aside, we have shared the No Due Certificate on your registered email id.

          Regards,
          Team mPokket.
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            G
            Gautam01___
            Mar 19, 2024
            Mar 22, 2024
            This thread was updated on Mar 22, 2024
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            Sir my loan has been not disbursed yet even your activities says your loan amount has been disbursed so pls solve this issue as soon as possible
            Apr 22, 2024
            Complaint marked as Resolved 
            Verified Support
            Mar 22, 2024
            mPokket Customer Care's response
            Hi Aryan,

            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

            Regards,
            Team mPokket.
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              V
              Vikiq
              Mar 19, 2024
              Mar 27, 2024
              This thread was updated on Mar 27, 2024
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              Loan no experian

              I have paid all my loans.. There are few loans of 2021 which I paid in 2021 still showing on my profile what are u doing Mpokket
              Seriously.. Clear this issue ASAP...
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              R
              RafIq77
              from Anantnag, Jammu and Kashmir
              Mar 16, 2024
              Mar 20, 2024
              This thread was updated on Mar 20, 2024
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              Please unblock my account immediately

              Please unblock my account so that I can repay loans my number is [protected]...
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              RafIq77
              from Anantnag, Jammu and Kashmir
              Mar 16, 2024
              Mar 21, 2024
              This thread was updated on Mar 21, 2024
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              Resolved

              Please unblock my account so that I can repay loans and i don't know why have you bloked my account if there was already active loans
              Mar 18, 2024
              Complaint marked as Resolved 
              Company has called me and resolved problem
              Mar 16, 2024
              Updated by RafIq77
              My number is [protected]
              Verified Support
              Mar 18, 2024
              mPokket Customer Care's response
              Hi Ravoof,

              Our team has spoken to you & we believe your concern has been resolved.

              Thanks & regards,
              Team mPokket
              Please unblock my account so that I can repay loans my number is [protected]
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                A
                aysha666444
                Mar 15, 2024
                Mar 18, 2024
                This thread was updated on Mar 18, 2024
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                Application is approved but borrowing limit is not showing

                I have applied mpokket loan all the process is complete with video KYC is also complete but I am not able to take loan because there it is showing available limit is zero I am not able to take loan...
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                Sol sol ap
                from Hubli, Karnataka
                Mar 15, 2024
                Mar 18, 2024
                This thread was updated on Mar 18, 2024
                Resolved
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                Resolved

                Address: Hubli Dharwad Karnataka

                I want my credit limit
                Apr 18, 2024
                Complaint marked as Resolved 
                Mar 18, 2024
                Updated by Sol sol ap
                Why my civil score is low
                Ast upadate my civil score
                Verified Support
                Mar 18, 2024
                mPokket Customer Care's response
                Hi Shankar,

                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                Thanks & regards,
                Team mPokket
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                  H
                  Henster
                  Mar 13, 2024
                  Mar 14, 2024
                  This thread was updated on Mar 14, 2024
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                  I took a loan of rupees 10k in COVID and due to some emergency I didn't paid full amount I paid 3k.

                  Address: Bangalore
                  Website: www.mpokket.in

                  I took a loan of rupees 10k in COVID and due to some emergency I didn't paid full amount I paid 3k. However now they are telling that I need to pay 26k ....
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                  V
                  Vikiq
                  Mar 12, 2024
                  Mar 19, 2024
                  This thread was updated on Mar 19, 2024
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                  Resolved

                  I have paid all the dues yet loans not closed by Mpokket
                  Mar 14, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 14, 2024
                  mPokket Customer Care's response
                  Hi Vikas,

                  Our team has spoken to you & we believe your concern has been addressed.

                  Thanks & regards,
                  Team mPokket
                  Yet not closed by Mpokket these are from 2021
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                    A
                    Aayush Jaiprakash Joshi
                    Mar 12, 2024
                    Resolved
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                    Address: West Bengal, Kolkata
                    Website: Mpocket

                    Mpocket person is trying to call my mother and father and harrasment on the call and behaviour is very ride with my parents and abusing with them and they are charging 2× amount from me I have been taken 5000 from the company and they are trying to take 12000 from me and my family please help me out from it I'm belong from.the very low class family the behaviour is very ride and abusing with my parents I will not pay any kind of amount to them
                    Mar 13, 2024
                    Complaint marked as Resolved 
                    Anamika ma'am has speak to me and resolve my problem with less amount of due
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                      Aayush Jaiprakash Joshi
                      Mar 12, 2024
                      Resolved
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                      Address: Kolkata

                      I have been taken 5000 amount from the mpoket now they are charging 12000 from me and calling to my mother and father and harrasment on call with them.It was an serious thing to take an action on against the mpoket. I will not pay any kind of amount to the company after this behaviour to their coustomer
                      Mar 13, 2024
                      Complaint marked as Resolved 
                      Anamika ma'am speak to me on call and resolve my problem and less in due amount
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