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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1280
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mPokket reviews & complaints page 7

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Y
Yaseenkumar
from Srinagar, Jammu and Kashmir
Mar 25, 2024
Mar 27, 2024
This thread was updated on Mar 27, 2024
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Address: online app from store (MPOKKET)

It is mPokket Financial Services application present in google play store inside this i don't have account and still it shows me loan when i go through to check my credit score. in that it shows me loan pending from this app from long ago while i have not account on this app till now.it will continuously effect my credit availability in future so please let me know the solutions for this as soon as possible to get rid of this in future. i m providing screenshot also here and please reach to me if any more information needed .([protected])
+1 photos
Apr 28, 2024
Complaint marked as Resolved 
Verified Support
Mar 27, 2024
mPokket Customer Care's response
Hi Yaseen,

Our team has spoken to you & we believe your concern has been addressed.

Regards,
Team mPokket.
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    A
    Abhishek V S
    Mar 24, 2024
    Mar 28, 2024
    This thread was updated on Mar 28, 2024
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    MPokket - No Objection Certificate and Loan account closing letter

    Address: Nelamangala, Bengaluru

    Respected Sir / Madam,

    This is Abhishek V S, the customer of mPokket. I had taken personal loan from mPokket and I have paid it successfully. As I'm going for Educational Loan in the Bank. So, I request you grant me the No Objection Certificate and Loan account closing letter to showcase the documents in the bank to get my Loan Approved.

    Documents attached: 1) Transaction ID 2) Tax Invoice

    Thanking...
    +4 photos
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    S
    Shaik Sabeer
    Mar 23, 2024
    Mar 28, 2024
    This thread was updated on Mar 28, 2024
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    Hello,
    This is Shaik Sabeer I have paid all the loans in the mpokket. But it shows in active status in the apps. Kindly request to provide the NOC certificate and update the cibil score as soon as possible. My mobile number is [protected].
    Apr 29, 2024
    Complaint marked as Resolved 
    Mar 23, 2024
    Updated by Shaik Sabeer
    I want NOC and cibil score needs to be update.
    Verified Support
    Mar 28, 2024
    mPokket Customer Care's response
    Hi Sabeer,

    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

    Thanks & regards,
    Team mPokket
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      D
      Mar 22, 2024
      Mar 27, 2024
      This thread was updated on Mar 27, 2024
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      I took five loans from mpokket and 3 loans were disbursed but 2 loans of 500 and 2000 was not disbursed in my account, I mailed the mpokket support mail but didn't get any reply, i repayed the amount of 3 loans which were disbursed but they still calling for the payment of 2 loans which were not disbursed and now it's kinda mental torcher for me...pls resolve my issue
      Apr 5, 2024
      Complaint marked as Resolved 
      It was resolved!
      Verified Support
      Mar 27, 2024
      mPokket Customer Care's response
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        H
        from Bengaluru, Karnataka
        Mar 21, 2024
        Apr 24, 2024
        This thread was updated on Apr 24, 2024
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        I need closure noc of cleared my loans

        Address: No 42 5th cross vasantha vallbha nagar

        Name Harish Gowda B R
        Number [protected]...
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        Sonu ahir yadav
        from Bharatpur, Rajasthan
        Mar 20, 2024
        Mar 22, 2024
        This thread was updated on Mar 22, 2024
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        Mere all loan paid h noc cirtificate provide krwa please
        +7 photos
        Apr 22, 2024
        Complaint marked as Resolved 
        Mar 20, 2024
        Updated by Sonu ahir yadav
        Noc cirtificate available krna h mere ko
        Verified Support
        Mar 22, 2024
        mPokket Customer Care's response
        Hi Sonu,

        During our telephonic conversation, we have shared the appropriate information regarding your related concern. Aside, we have shared the No Due Certificate on your registered email id.

        Regards,
        Team mPokket.
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          G
          Gautam01___
          Mar 19, 2024
          Mar 22, 2024
          This thread was updated on Mar 22, 2024
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          Sir my loan has been not disbursed yet even your activities says your loan amount has been disbursed so pls solve this issue as soon as possible
          Apr 22, 2024
          Complaint marked as Resolved 
          Verified Support
          Mar 22, 2024
          mPokket Customer Care's response
          Hi Aryan,

          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

          Regards,
          Team mPokket.
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            V
            Vikiq
            Mar 19, 2024
            Mar 27, 2024
            This thread was updated on Mar 27, 2024
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            Loan no experian

            I have paid all my loans.. There are few loans of 2021 which I paid in 2021 still showing on my profile what are u doing Mpokket
            Seriously.. Clear this issue ASAP...
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            R
            RafIq77
            from Anantnag, Jammu and Kashmir
            Mar 16, 2024
            Mar 20, 2024
            This thread was updated on Mar 20, 2024
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            Please unblock my account immediately

            Please unblock my account so that I can repay loans my number is [protected]...
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            R
            RafIq77
            from Anantnag, Jammu and Kashmir
            Mar 16, 2024
            Mar 21, 2024
            This thread was updated on Mar 21, 2024
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            Please unblock my account so that I can repay loans and i don't know why have you bloked my account if there was already active loans
            Mar 18, 2024
            Complaint marked as Resolved 
            Company has called me and resolved problem
            Mar 16, 2024
            Updated by RafIq77
            My number is [protected]
            Verified Support
            Mar 18, 2024
            mPokket Customer Care's response
            Hi Ravoof,

            Our team has spoken to you & we believe your concern has been resolved.

            Thanks & regards,
            Team mPokket
            Please unblock my account so that I can repay loans my number is [protected]

            Unblock my account so I can repay loans - Comment #4142321 - Image #0
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              A
              aysha666444
              Mar 15, 2024
              Mar 18, 2024
              This thread was updated on Mar 18, 2024
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              Application is approved but borrowing limit is not showing

              I have applied mpokket loan all the process is complete with video KYC is also complete but I am not able to take loan because there it is showing available limit is zero I am not able to take loan...
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              S
              Sol sol ap
              from Hubli, Karnataka
              Mar 15, 2024
              Mar 18, 2024
              This thread was updated on Mar 18, 2024
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              Address: Hubli Dharwad Karnataka

              I want my credit limit
              +1 photos
              Apr 18, 2024
              Complaint marked as Resolved 
              Mar 18, 2024
              Updated by Sol sol ap
              Why my civil score is low
              Ast upadate my civil score
              Verified Support
              Mar 18, 2024
              mPokket Customer Care's response
              Hi Shankar,

              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

              Thanks & regards,
              Team mPokket
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                H
                Henster
                Mar 13, 2024
                Mar 14, 2024
                This thread was updated on Mar 14, 2024
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                I took a loan of rupees 10k in COVID and due to some emergency I didn't paid full amount I paid 3k.

                Address: Bangalore
                Website: www.mpokket.in

                I took a loan of rupees 10k in COVID and due to some emergency I didn't paid full amount I paid 3k. However now they are telling that I need to pay 26k ....
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                V
                Vikiq
                Mar 12, 2024
                Mar 19, 2024
                This thread was updated on Mar 19, 2024
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                Resolved

                I have paid all the dues yet loans not closed by Mpokket
                Mar 14, 2024
                Complaint marked as Resolved 
                Verified Support
                Mar 14, 2024
                mPokket Customer Care's response
                Hi Vikas,

                Our team has spoken to you & we believe your concern has been addressed.

                Thanks & regards,
                Team mPokket
                Yet not closed by Mpokket these are from 2021
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                  A
                  Aayush Jaiprakash Joshi
                  Mar 12, 2024
                  Resolved
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                  Resolved

                  Address: West Bengal, Kolkata
                  Website: Mpocket

                  Mpocket person is trying to call my mother and father and harrasment on the call and behaviour is very ride with my parents and abusing with them and they are charging 2× amount from me I have been taken 5000 from the company and they are trying to take 12000 from me and my family please help me out from it I'm belong from.the very low class family the behaviour is very ride and abusing with my parents I will not pay any kind of amount to them
                  Mar 13, 2024
                  Complaint marked as Resolved 
                  Anamika ma'am has speak to me and resolve my problem with less amount of due
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                    A
                    Aayush Jaiprakash Joshi
                    Mar 12, 2024
                    Resolved
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                    Address: Kolkata

                    I have been taken 5000 amount from the mpoket now they are charging 12000 from me and calling to my mother and father and harrasment on call with them.It was an serious thing to take an action on against the mpoket. I will not pay any kind of amount to the company after this behaviour to their coustomer
                    Mar 13, 2024
                    Complaint marked as Resolved 
                    Anamika ma'am speak to me on call and resolve my problem and less in due amount
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                      S
                      SivaDare
                      Mar 12, 2024
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                      I had borrowed about 14k totally as multiple loans. I can't pay on time due to personal financial issue..I had paid about 40 loan on time.but this time I can't . Now they are saying to pay about 20, 500 I can't that much because I can't afford it. So I request you to provide me a waiver on penalty charges, so that I can repay the loan immediately
                      My phone number is [protected]
                      Mar 13, 2024
                      Complaint marked as Resolved 
                      They are saying that they can give me a waiver based on my medical records.hope it will help
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                        Gaurav Nitin Bhoi
                        Mar 11, 2024
                        Mar 12, 2024
                        This thread was updated on Mar 12, 2024
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                        I paid the loan and money deducted from my account but loan status is still pending please refund me or complete my loan status

                        Address: West Bengal

                        Hey

                        I borrowed the loan of Rs 1036 and I paid the whole amount before the time and After payment the money is successfully debited from my account but loan status is still pending so I kindly request you to please change my loan status to completed

                        Loan I'd is :[protected]
                        My Profile No is : REF22774998
                        Mobile No : [protected]
                        Due date of loan: 14 March 2024
                        Loan paid date : 10 March...
                        +2 photos
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                        Gaurav Nitin Bhoi
                        Mar 10, 2024
                        Mar 11, 2024
                        This thread was updated on Mar 11, 2024
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                        I paid the loan and money deducted from my account but loan status is still pending

                        Address: West Bengal

                        I borrowed the loan of Rs 1036 from mPokket app and the due date of loan is 14 March 2024 I paid the loan before the due date ( 10 March 2024 ) after payment the money deducted from my account but loan status is still pending the money deducted from my account is 1037 but still loan is active kindly I request you please help me about this matter I send all my details to their customer care email still they didn't take action on it please...
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                        Y
                        Yamuna Moorthy
                        from Coimbatore, Tamil Nadu
                        Mar 10, 2024
                        Resolved
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                        Loan is active in my cibil but I have paid all dues.
                        A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.
                        Mar 10, 2024
                        Complaint marked as Resolved 
                        8870294674
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