Claimed

mPokket Complaints & Reviews

4.9
Updated: May 3, 2026
Complaints 1287
Resolved
1255
Unresolved
32
Contacts

File a complaint to mPokket

Having problems with mPokket?

File a complaint and get it resolved by mPokket customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

mPokket reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
AbhishuAbhi
Jul 16, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
Resolved
Report
Copy
Resolved

Cant make a bank account

I downloaded mpokket for the first time. And how while adding a bank account to get my loan amount, the app shows this account already exist. Due to this i am not able to add my bank account in mpokket and take the loan received to me....
Helpful
2 other people found this review helpful
2 found this helpful
7 Comments
Report
Copy
6
6:46
Jul 14, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
Resolved
Report
Copy
Resolved

No response

If they call we have to attend if that missies we have to wait for next call until then we have to wait, all the nbfc loan apps follows and updates their activity through WhatsApp but only mpocket will not they will call one time and they will increase the penalty and for some months they will leave it and after few months they will again call to parents they will double the amount. I need waiver and monthly part time if anyone from mpocket...
Helpful
1 other people found this review helpful
1 found this helpful
8 Comments
Report
Copy
R
Ri16
Jun 27, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
Report
Copy
Resolved

Customer Service

I previously had a concern regarding my borrowing limit but now that has been resolved....
Helpful
Found this helpful?
2 Comments
Report
Copy
H
Hïmâñshü Sîñgh Bágrí
from Gudur, Telangana
Jun 22, 2023
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
Report
Copy
Resolved

Regarding loan settlement and closure and

This is regarding loan closure i took loan of rs 8000 but now it is showing 18000 rs I am a student and facing financial crisis i cannot pay such a huge amount also custoemr support told me that the over due amount will be removed but issue not resolved yet and it is impacting my cibilscore very bad.
Request you to please help me regardig the issue my contact no. is [protected]
registered email is [protected]@gmail.com
I...
Helpful
Found this helpful?
10 Comments
Report
Copy
L
lczasawna
from Aizawl, Mizoram
Apr 28, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
Report
Copy
Resolved

Credit Limit

Address: 796001

Hii team I'm using mppoket from last years. I took a loan before and due to some financial condition I were unable to pay on time due to which my credit limit got zero . I request you to please increase and unblock my credit limit so that I can take a fresh loan from your application

Thanks and Regards
Phone Number=[protected]
Email= [protected]@gmail.com...
Helpful
Found this helpful?
8 Comments
Report
Copy
A
aries111
Apr 27, 2023
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
Report
Copy
Resolved

Loan fraud

I took loan of 6000 rs in march and April from mpocket i have to pay 6498 rupees with interest but when i checked my cibil score it's showing 7, 426 outstanding amount ruining my cibil score such a scam i have all the proofs mpocket app is showing 6, 498 outstanding amount it's a total fraud...
Helpful
Found this helpful?
10 Comments
Report
Copy
K
Karthick1517
from Chennai, Tamil Nadu
Apr 26, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
Report
Copy
Resolved

Not able to select primary device

Address: No.2/3 85th street

I have changed my mobile samsung A50s to redmi note 7 but i can't add that as a primary device please help me to register that redmi note 7 as a primary device
My registered my mobile number is:[protected]...
Helpful
Found this helpful?
9 Comments
Report
Copy
B
Apr 23, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
Report
Copy
Resolved

Account blocked

Address: VPO jallopur teh Ratia DISTT. Fatehabad

Please unblock my account so that I can repay my loan payment...
Helpful
1 other people found this review helpful
1 found this helpful
9 Comments
Report
Copy
V
Venky7268
from Hyderabad, Telangana
Apr 22, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
Report
Copy
Resolved

My credit limit got decreased after paying loan on time

My credit limit was 5000 after paying a loan it got decreased to 4500 please resolve the issue what happened and raise the limit back. as your trusted customer i am facing this issue resolve this. thank you...
Helpful
Found this helpful?
8 Comments
Report
Copy
A
AkshayGad
from Pune, Maharashtra
Apr 17, 2023
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
Report
Copy
Resolved

Available Credit limit not increasing showing 0 rs

Taken the loan in covid but paid a but late due to family member expired.But paid all the panelty amount 1 year passed after paying the loan amount but still the available credit limit is not increasing.
Please take a look at the incident...
Helpful
Found this helpful?
10 Comments
Report
Copy
D
Deeejayy
Apr 15, 2023
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
Report
Copy
Resolved

Complaining about Mpokket fake scam app

Address: Kolkata

I am complaining about m Pocket app which is a scam and fraud app as I repaid my loan but still they show that the loan is not paid and the customer service is so poor that they abuse and harass the customers with their private details and also sell your personal data to blackmailers to harass you for money. It's a fake app never just take loan from them they will destroy uh
also I AM NOW LODGING A POLICE COMPLAINT AGAINST THIS COMPANY...
Helpful
1 other people found this review helpful
1 found this helpful
11 Comments
Report
Copy
A
Avinash BK
Apr 12, 2023
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
Report
Copy
Resolved

Logging a Consumer Complaint against your compony due to not updating cibil report

Address: #246,20 th Main B-Block 3rd Stage Vijayanagara, Mysore MYSURU KARNATAKA 570017

Hi mPokket,

I will log a c consumer complaint against your company as I already made the payment and received NOC on same from you and I still see the loan account active and not cleared in Cibil report. Due to this I am unable to get the loan from banks. I have been trying to reach out through mobile not reachable even not getting a reply from the mail also.

Ignoring this thread will lead to Police Complaint...
Helpful
Found this helpful?
10 Comments
Report
Copy
P
paulrahul75
from silchar, Assam
Mar 31, 2023
Feb 1, 2024
This thread was updated on Feb 1, 2024
Resolved
Report
Copy
Resolved

Repayment of loan failed but the money has been debited from my account

I took a loan from mpocket and repaid it on 31/3/23 but the loan repayment failed and the amount was debited from my account. So i opened their app and the loan was still showing active in the app. I submitted a complain on phone pe as i used it for the repayment and contacted my bank any they told me the payment was done to the merchant. I tried calling mpocket customer care but no one responded. Please have a look into it...
Helpful
Found this helpful?
11 Comments
Report
Copy
A
Avichal729
from Patna, Bihar
Feb 27, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
Report
Copy
Resolved

Credit limit got exhausted to zero.

I am unable to borrow money anymore from mpokket. My credit limit got exhausted to zero. I have borrowed from mpokket multiple times in the past. I had also cleared all my dues with intrest but still I am unable to borrow. Please help me with the same.
Moreover, my device has changed. I am also unable to change my primary device....
Helpful
3 other people found this review helpful
3 found this helpful
9 Comments
Report
Copy
G
gopi . yenugula
Jan 27, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
Report
Copy
Resolved

Not responding Customer Care

I want make repayment of my loan. But there is no response from customer care. it is worst application....
Helpful
1 other people found this review helpful
1 found this helpful
9 Comments
Report
Copy
M
Manishgirid
from Upleta, Gujarat
Jan 10, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
Report
Copy
Resolved

Money Debited but Payment Failed

Address: Gangtok Sikkim

Hello I paid RS 2071 using google pay Money is debited but Payment failed so I paid twice so Please refund my first debited money....
Helpful
Found this helpful?
7 Comments
Report
Copy
S
Subham Keshari
from Pune, Maharashtra
Dec 20, 2022
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
Report
Copy
Resolved

Fraud/Fake loan showing on my cibil account

Respected sir,
I am Subham on my cibil score shows an unknown loan from Mpokket finance ltd whereas the loan is not brought by me. someone is using my pan no and creating this issue. because of this I'm facing an issue with my cibil score.

kindly solve this issue....
Helpful
Found this helpful?
9 Comments
Report
Copy
I
Inverse
from Sirsa, Uttar Pradesh
Dec 16, 2022
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
Report
Copy
Resolved

Credit limit locked

Website: Mpokket.com

I paid 2 loans of 500 and 1040 on due date but after paying the loans my credit limit decreased instead of increasing...
Helpful
Found this helpful?
7 Comments
Report
Copy
P
Prashanth1234224
from Powai, Maharashtra
Nov 4, 2022
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
Report
Copy
Resolved

Repay

I have paid my loan amount within the period but still showing to pay...
Helpful
Found this helpful?
7 Comments
Report
Copy
S
sourikchoudhury
from Giridih, Jharkhand
Oct 31, 2022
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
Report
Copy
Resolved

Money still not credited in my bank account after applying for 2000 loan

Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Website: mpokket.in

I have applied for Rs. 2000 loan through mPokket app on 31, October, 2022 but the money still not credited into my Bank Account.
My Reference ID : REF10670529
My Registered Mobile Number : [protected]...
Helpful
Found this helpful?
6 Comments
Report
Copy