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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1277
Resolved
1235
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42
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mPokket reviews & complaints page 7

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S
Sonu ahir yadav
from Bharatpur, Rajasthan
Mar 20, 2024
Mar 22, 2024
This thread was updated on Mar 22, 2024
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Mere all loan paid h noc cirtificate provide krwa please
+7 photos
Apr 22, 2024
Complaint marked as Resolved 
Mar 20, 2024
Updated by Sonu ahir yadav
Noc cirtificate available krna h mere ko
Verified Support
Mar 22, 2024
mPokket Customer Care's response
Hi Sonu,

During our telephonic conversation, we have shared the appropriate information regarding your related concern. Aside, we have shared the No Due Certificate on your registered email id.

Regards,
Team mPokket.
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    G
    Gautam01___
    Mar 19, 2024
    Mar 22, 2024
    This thread was updated on Mar 22, 2024
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    Resolved

    Sir my loan has been not disbursed yet even your activities says your loan amount has been disbursed so pls solve this issue as soon as possible
    Apr 22, 2024
    Complaint marked as Resolved 
    Verified Support
    Mar 22, 2024
    mPokket Customer Care's response
    Hi Aryan,

    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

    Regards,
    Team mPokket.
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      V
      Vikiq
      Mar 19, 2024
      Mar 27, 2024
      This thread was updated on Mar 27, 2024
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      Resolved

      Loan no experian

      I have paid all my loans.. There are few loans of 2021 which I paid in 2021 still showing on my profile what are u doing Mpokket
      Seriously.. Clear this issue ASAP...
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      R
      RafIq77
      from Anantnag, Jammu and Kashmir
      Mar 16, 2024
      Mar 20, 2024
      This thread was updated on Mar 20, 2024
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      Please unblock my account immediately

      Please unblock my account so that I can repay loans my number is [protected]...
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      R
      RafIq77
      from Anantnag, Jammu and Kashmir
      Mar 16, 2024
      Mar 21, 2024
      This thread was updated on Mar 21, 2024
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      Please unblock my account so that I can repay loans and i don't know why have you bloked my account if there was already active loans
      Mar 18, 2024
      Complaint marked as Resolved 
      Company has called me and resolved problem
      Mar 16, 2024
      Updated by RafIq77
      My number is [protected]
      Verified Support
      Mar 18, 2024
      mPokket Customer Care's response
      Hi Ravoof,

      Our team has spoken to you & we believe your concern has been resolved.

      Thanks & regards,
      Team mPokket
      Please unblock my account so that I can repay loans my number is [protected]

      Unblock my account so I can repay loans - Comment #4142321 - Image #0
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        A
        aysha666444
        Mar 15, 2024
        Mar 18, 2024
        This thread was updated on Mar 18, 2024
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        Resolved

        Application is approved but borrowing limit is not showing

        I have applied mpokket loan all the process is complete with video KYC is also complete but I am not able to take loan because there it is showing available limit is zero I am not able to take loan...
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        S
        Sol sol ap
        from Hubli, Karnataka
        Mar 15, 2024
        Mar 18, 2024
        This thread was updated on Mar 18, 2024
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        Resolved

        Address: Hubli Dharwad Karnataka

        I want my credit limit
        +1 photos
        Apr 18, 2024
        Complaint marked as Resolved 
        Mar 18, 2024
        Updated by Sol sol ap
        Why my civil score is low
        Ast upadate my civil score
        Verified Support
        Mar 18, 2024
        mPokket Customer Care's response
        Hi Shankar,

        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

        Thanks & regards,
        Team mPokket
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          H
          Henster
          Mar 13, 2024
          Mar 14, 2024
          This thread was updated on Mar 14, 2024
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          I took a loan of rupees 10k in COVID and due to some emergency I didn't paid full amount I paid 3k.

          Address: Bangalore
          Website: www.mpokket.in

          I took a loan of rupees 10k in COVID and due to some emergency I didn't paid full amount I paid 3k. However now they are telling that I need to pay 26k ....
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          V
          Vikiq
          Mar 12, 2024
          Mar 19, 2024
          This thread was updated on Mar 19, 2024
          Resolved
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          Resolved

          I have paid all the dues yet loans not closed by Mpokket
          Mar 14, 2024
          Complaint marked as Resolved 
          Verified Support
          Mar 14, 2024
          mPokket Customer Care's response
          Hi Vikas,

          Our team has spoken to you & we believe your concern has been addressed.

          Thanks & regards,
          Team mPokket
          Yet not closed by Mpokket these are from 2021
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            A
            Aayush Jaiprakash Joshi
            Mar 12, 2024
            Resolved
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            Resolved

            Address: West Bengal, Kolkata
            Website: Mpocket

            Mpocket person is trying to call my mother and father and harrasment on the call and behaviour is very ride with my parents and abusing with them and they are charging 2× amount from me I have been taken 5000 from the company and they are trying to take 12000 from me and my family please help me out from it I'm belong from.the very low class family the behaviour is very ride and abusing with my parents I will not pay any kind of amount to them
            Mar 13, 2024
            Complaint marked as Resolved 
            Anamika ma'am has speak to me and resolve my problem with less amount of due
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              A
              Aayush Jaiprakash Joshi
              Mar 12, 2024
              Resolved
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              Address: Kolkata

              I have been taken 5000 amount from the mpoket now they are charging 12000 from me and calling to my mother and father and harrasment on call with them.It was an serious thing to take an action on against the mpoket. I will not pay any kind of amount to the company after this behaviour to their coustomer
              Mar 13, 2024
              Complaint marked as Resolved 
              Anamika ma'am speak to me on call and resolve my problem and less in due amount
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                S
                SivaDare
                Mar 12, 2024
                Resolved
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                I had borrowed about 14k totally as multiple loans. I can't pay on time due to personal financial issue..I had paid about 40 loan on time.but this time I can't . Now they are saying to pay about 20, 500 I can't that much because I can't afford it. So I request you to provide me a waiver on penalty charges, so that I can repay the loan immediately
                My phone number is [protected]
                Mar 13, 2024
                Complaint marked as Resolved 
                They are saying that they can give me a waiver based on my medical records.hope it will help
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                  Gaurav Nitin Bhoi
                  Mar 11, 2024
                  Mar 12, 2024
                  This thread was updated on Mar 12, 2024
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                  I paid the loan and money deducted from my account but loan status is still pending please refund me or complete my loan status

                  Address: West Bengal

                  Hey

                  I borrowed the loan of Rs 1036 and I paid the whole amount before the time and After payment the money is successfully debited from my account but loan status is still pending so I kindly request you to please change my loan status to completed

                  Loan I'd is :[protected]
                  My Profile No is : REF22774998
                  Mobile No : [protected]
                  Due date of loan: 14 March 2024
                  Loan paid date : 10 March...
                  +2 photos
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                  Gaurav Nitin Bhoi
                  Mar 10, 2024
                  Mar 11, 2024
                  This thread was updated on Mar 11, 2024
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                  Resolved

                  I paid the loan and money deducted from my account but loan status is still pending

                  Address: West Bengal

                  I borrowed the loan of Rs 1036 from mPokket app and the due date of loan is 14 March 2024 I paid the loan before the due date ( 10 March 2024 ) after payment the money deducted from my account but loan status is still pending the money deducted from my account is 1037 but still loan is active kindly I request you please help me about this matter I send all my details to their customer care email still they didn't take action on it please...
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                  Y
                  Yamuna Moorthy
                  from Coimbatore, Tamil Nadu
                  Mar 10, 2024
                  Resolved
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                  Loan is active in my cibil but I have paid all dues.
                  A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.
                  Mar 10, 2024
                  Complaint marked as Resolved 
                  8870294674
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                    C
                    Chethan23
                    from Warangal, Andhra Pradesh
                    Mar 10, 2024
                    Mar 12, 2024
                    This thread was updated on Mar 12, 2024
                    Resolved
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                    Resolved

                    I have taken a loan amount of 10000 in Dec and Jan 2023 . Due to some financial issues I couldn't pay the amount on time .But during this time the interest has increased and the total amount has been increased to more than 20000 more than the double of the amount I have received .Now I want you to reduce my interest so that I can pay within one month.[Ref Id.7995425]
                    Mar 12, 2024
                    Complaint marked as Resolved 
                    Thank you for waiving of some of the interest on the loan
                    Verified Support
                    Mar 12, 2024
                    mPokket Customer Care's response
                    Hi Chethan,

                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                    Thanks & regards,
                    Team mPokket
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                      C
                      Chethan23
                      from Warangal, Andhra Pradesh
                      Mar 10, 2024
                      Mar 12, 2024
                      This thread was updated on Mar 12, 2024
                      Resolved
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                      Resolved

                      In 2023 January I have taken a loan of 10000 in mpokket app.Dyr to some financial issues I couldn't pay that amount in time.Now they are asking the double amount which is 20000.Now I want you to reduce the amount so that I will pay within one month.[REF Id. 7995425]
                      Mar 12, 2024
                      Complaint marked as Resolved 
                      Thank you for waiving of some of the interest on my loan
                      Verified Support
                      Mar 12, 2024
                      mPokket Customer Care's response
                      Hi Chethan,

                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                      Thanks & regards,
                      Team mPokket
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                        G
                        ganapavarapu gowtham
                        Mar 8, 2024
                        Mar 9, 2024
                        This thread was updated on Mar 9, 2024
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                        Resolved

                        Loan closed 3 years back still showing overdue

                        Hi, i have 5 loans which are showing active in various credit reports . Even though they are closed 3 years back. They are still showing open in Highmark, Crif and Experian. Kindly resolve the issue.

                        My gmail: g.[protected]@gmail.com

                        Please get it updated in credit reports....
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                        Y
                        Yamuna Moorthy
                        from Coimbatore, Tamil Nadu
                        Mar 7, 2024
                        Mar 10, 2024
                        This thread was updated on Mar 10, 2024
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                        Resolved

                        Address: India

                        A loan is active in my cibil but I have paid all dues.
                        A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.
                        +1 photos
                        Mar 8, 2024
                        Complaint marked as Resolved 
                        Mobile number : 8870294674 Gmail: [email protected]
                        Mar 08, 2024
                        Updated by Yamuna Moorthy
                        Still problem not solved...kindly update
                        Mar 09, 2024
                        Updated by Yamuna Moorthy
                        Still problem not solved...kindly update
                        Mar 10, 2024
                        Updated by Yamuna Moorthy
                        Still problem not solved
                        Mar 10, 2024
                        Updated by Yamuna Moorthy
                        loan is active in my cibil but I have paid all dues.
                        A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.
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                          P
                          piyush14121997
                          Mar 7, 2024
                          Mar 7, 2024
                          This thread was updated on Mar 7, 2024
                          Resolved
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                          Resolved

                          Address: delhi

                          Hello Sir/Mam my name is piyush kumar i have paid all my dues so kindly provide me noc on my updated email id - [protected]@gmail.com ..my load id is 22176199
                          CRDD1E61ADID22176199
                          Mar 7, 2024
                          Complaint marked as Resolved 
                          My problem is resolved
                          Verified Support
                          Mar 07, 2024
                          mPokket Customer Care's response
                          Hi Piyush,

                          Our team has spoken to you & we believe your concern has been resolved. Aside, we have provided you the No Due Certificate on your registered mail id.

                          Regards,
                          Team mPokket.
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