mPokket Complaints & Reviews

Address: Kolkata

Website: Www.mpokket.com

Sir my registered number is [protected] which is changed from my old number [protected], account holder name = Prashant singh parihar, sir I am continue trying to contact mpokket team but they are not replying, As I paid my all loans and overdue before 2months on 15/02/2024 and asking to provide me NOC certificate in my email id aur in my WhatsApp number [protected], sir please issue me NOC letter and also please do close my open loan account in my civil report there is still my loan account is opened from last two months .

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mPokket Customer Care

from Kolkata, West Bengal

May 1, 2024

Verified Support

Hi Prashant

We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Jun 24, 2024

Verified Support

Hi Prashant

Thanks for your confirmation & we believe your concern has been resolved.
Regards,

Team mPokket.

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Sir my name is srajal bagri having mobile no. +[protected] I have tried contacting mppoket many times but get no proper reply and totally harrassment is all I have got my net amount is 7200 rs only and they are asking to pay 20k rs which I cannot bear I, I am a student and don't have any source of income currently I want to clear the amounts pp hence I request you to please resolve it asap and remove the penalty amount so I can make the paywmnt

Aug 12, 2024

Complaint marked as Resolved

Resolved

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mPokket Customer Care

from Kolkata, West Bengal

May 1, 2024

Verified Support

Hi Sir,

We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

Reply

mPokket Customer Care

from Kolkata, West Bengal

Jun 4, 2024

Verified Support

Hi Srajal,

Thanks for your confirmation & we believe your concern has been resolved.

Thanks & Regards,
Team Mpokket

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I have contacted the mPokett support team through email to request them to deactivate my account, they asked me the reason for deactivating my account, when i replied to them stating the reasons, they are still sending the same email asking again for the reason, i got this email many times and they are not even replying to my actual emails, they are just copy pasting the same thing, why do you have a support team if you can't provide any support to your customer?

Jul 3, 2024

Complaint marked as Resolved

Thanks for the help

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mPokket Customer Care

from Kolkata, West Bengal

Jun 24, 2024

Verified Support

Hi Sir,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

Reply

4dityarajput's [Complaint's author] reply, Jun 26, 2024

my registered mobile number is +918750125414

mPokket Customer Care

from Kolkata, West Bengal

Jul 2, 2024

Verified Support

Hi Aditya,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket

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Address: Erode

I closed all loans but cibil report not clear so I want NOC letter so please resolve my problem

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Respected Sir/Madam
Respectfully, I beg to state that, I am Archith kumar katari, My Aadhar No:[protected] Pan No:Lqgpk1223c And My DOB:9th oct 2001 My Mobile No:[protected] And My Email Id:[protected]@gmail.com .I want to say you that now i am facing the problem, Problem is my mpocket profile is locked and now i can't pick a loan from mpocket, But i have already paid the loan on time . i have no mistake so please sir accept my request...

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I took loan from mpokket and was not able to repay on time, they have levied heavy penalty named late fee . Previously I have took about 4lacs loan from mpokket and repaid on time each and every time . Is this how mpokket treats it's old and valued customer? For 9500 rupees they are asking me to pay 20000 .

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mPokket Customer Care

from Kolkata, West Bengal

Jun 24, 2024

Verified Support

Hi Sir,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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Hello Team

This complaint against Mpokket app.
This company is making me fool as the two recent transactions (loans) have not been done by me in Mpokket. (Attached screenshot) 20k and 1k but they are asking me for repayment on daily basis and harassing me.
I had a conversation with one of the Mpokket employees. (Subhajit).
And he informed me that the three devices below were totally logged to used my mpokket...

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I took a loan of 13500 from mpokket some months back. Due to some financial trouble I was not able to pay back the loan. Now the due amount has increased to 28000, more than double the amount I took. Due to this I am simply unable to clear the loan. Please waive off all my penalties so that I can clear my loan

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I took a loan of 13.5k from mpokket. Due to some financial trouble Ibwas not able to repay it for 3 months. Now when i checked the app the repayment amount has risen to about 28k. This is more than double the amount taken. How to waive off the penalty....

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Website: mpokket

In this complaint, I, K. Tarun, a student borrower, wish to address my troubling experience with mPokket regarding loan repayment. Despite my attempts to engage with their customer service for assistance, promises made regarding resolving late charges and arranging a manageable repayment plan have not been fulfilled. As a result, the burden of these late charges is severely affecting my ability to focus on my studies. I urgently seek resolution...

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Address: Kolkata

As I have paid my all mpokket loans, but in credit report it was showing as active ...please check and issue a noc certificate

May 7, 2024

Complaint marked as Resolved

Verified Support

Apr 02, 2024

mPokket Customer Care's response Hi Krishna,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

Verified Support

Apr 05, 2024

mPokket Customer Care's response Hi Krishna,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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I'm a student going through a financial crisis from last year. I took multiple loans from the app and I cleared all my dues on last august but one loan id is still showing active on my cibil report please help me...

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Address: Mpokket loan app

I have paid all my previous loans but now my account is blocked my name is Upasna Devi and my number is [protected] and email id is [protected]@gmail.com please unblock my mpokket account...

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Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Website: www.mpokket.in

I have taken 14000 loans on Mpokket, but I lost my registered number and now I recovered that number but,

Now total outstanding amount showing 32000, how can I pay that much amount,
so, I'm requesting you to remove overdue charges and ill clear my payment immediately.

please help me, I have already sent a mail to [protected]@mpokket.om, but no response getting from their end....

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Address: Coimbatore

I have paid and close my account in m pokket it's more than 45 days ...but still cibil report not updated my a mpokket still pending in cibil report

Apr 27, 2024

Complaint marked as Resolved

Mar 26, 2024

Updated by Yamuna Moorthy Still my problem not solved ...more than 45 days already completed

Mar 26, 2024

Updated by Yamuna Moorthy Still problem not solved

Mar 26, 2024

Updated by Yamuna Moorthy Problem not solved still more than 45 days

Verified Support

Mar 27, 2024

mPokket Customer Care's response Hi Yamuna,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

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Address: online app from store (MPOKKET)

It is mPokket Financial Services application present in google play store inside this i don't have account and still it shows me loan when i go through to check my credit score. in that it shows me loan pending from this app from long ago while i have not account on this app till now.it will continuously effect my credit availability in future so please let me know the solutions for this as soon as possible to get rid of this in future. i m providing screenshot also here and please reach to me if any more information needed .([protected])

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Apr 28, 2024

Complaint marked as Resolved

Verified Support

Mar 27, 2024

mPokket Customer Care's response Hi Yaseen,

Our team has spoken to you & we believe your concern has been addressed.

Regards,
Team mPokket.

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Address: Nelamangala, Bengaluru

Respected Sir / Madam,

This is Abhishek V S, the customer of mPokket. I had taken personal loan from mPokket and I have paid it successfully. As I'm going for Educational Loan in the Bank. So, I request you grant me the No Objection Certificate and Loan account closing letter to showcase the documents in the bank to get my Loan Approved.

Documents attached: 1) Transaction ID 2) Tax Invoice

Thanking...

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Hello,
This is Shaik Sabeer I have paid all the loans in the mpokket. But it shows in active status in the apps. Kindly request to provide the NOC certificate and update the cibil score as soon as possible. My mobile number is [protected].

Apr 29, 2024

Complaint marked as Resolved

Mar 23, 2024

Updated by Shaik Sabeer I want NOC and cibil score needs to be update.

Verified Support

Mar 28, 2024

mPokket Customer Care's response Hi Sabeer,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Thanks & regards,
Team mPokket

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I took five loans from mpokket and 3 loans were disbursed but 2 loans of 500 and 2000 was not disbursed in my account, I mailed the mpokket support mail but didn't get any reply, i repayed the amount of 3 loans which were disbursed but they still calling for the payment of 2 loans which were not disbursed and now it's kinda mental torcher for me...pls resolve my issue

Apr 5, 2024

Complaint marked as Resolved

It was resolved!

Verified Support

Mar 27, 2024

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

mPokket Complaints & Reviews

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mPokket reviews & complaints page 6

issue of noc certificate

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Regarding loan settlement and overdue penalty amount waiver

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permanent deactivation of mpokket account

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I want NOC letter

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Request to unlock my profile

Late fee charges

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False loan against me by mpokket

High penalty on overdue loan

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High penalty rate

"Unsatisfactory Resolution of Loan and late fee waiver

I have paid all my loans , but it does not reflect in credit report

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Loan waiver request

Unblock my mpokket account

Mpokket Repayment issue

Cibil report not updated but I paid all dues

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Loan from this app shows to me without registering in this app.

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MPokket - No Objection Certificate and Loan account closing letter

Loan repayment status

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Amount not disbursed

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I need closure noc of cleared my loans

mPokket Complaints & Reviews

File a complaint to mPokket

mPokket reviews & complaints page 6

issue of noc certificate

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Regarding loan settlement and overdue penalty amount waiver

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permanent deactivation of mpokket account

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I want NOC letter

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Late fee charges

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High penalty on overdue loan

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I have paid all my loans , but it does not reflect in credit report

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Cibil report not updated but I paid all dues

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Loan from this app shows to me without registering in this app.

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Loan repayment status

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Amount not disbursed

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