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mPokket Complaints & Reviews

4.9
Updated: May 3, 2026
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mPokket reviews & complaints page 6

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T
TABARAK HOSSAIN
Nov 13, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
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My Credit limit stuck at zero

I have cleared my all dues but my credit limit stuck at zero. Please increase my credit limit as soon as possible . My email ID is [protected]@gmail.com...
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Yogi Ghaywat
Nov 1, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
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Unblock credit limit

Address: Aurad

Pay my due amount please unblock my credit limit...
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A
AbuzarKhan1998
from Bengaluru, Karnataka
Oct 24, 2023
Oct 26, 2023
This thread was updated on Oct 26, 2023
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Very high penalty charges, request to provide me waiver

I had actually taken a loan from Mpokket on Dec 2020 and during the repayment i had lost my mobile phone due to which i was not able to access my personal mail or mobile number, i had tried contacting Mpokket at that time, explaining the situation and need to login the application to pay for the loan but no response from your end, after that they had started adding High penalty charges i had taken the initiative to pay from last year and...
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B
bunny@15
from Nashik, Maharashtra
Oct 15, 2023
Jul 8, 2024
This thread was updated on Jul 8, 2024
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Lost my mobile number and unable to login

Hello Mpokket. I have taken a loan from the app but I couldn't login now to repay the loan as I have lost my login number. I tried to contact you through mail but didn't get any response. Please contact me as soon as possible as it's hampering my cibil score badly. Help me to login through my mail please....
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K
kisstu143
from Raipur, Chhattisgarh
Oct 12, 2023
Oct 15, 2023
This thread was updated on Oct 15, 2023
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Whatsapp messenger harassment

Address: Registered Office: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Website: [email protected]

Hi i am Thakur Ram
date of the incident[protected]
[protected]
whats app messenger harassment and calling to reference and Relative

Name of Agent ------
Agent Contact Number - [protected]...
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A
Oct 10, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
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Late fine fee removal

I took a few loans but I am not able to pay the late fee its getting too high I tried to contact mpokket through customer care number they cannot provide me with desirable resolution and the late fines are increasing rapidly, which I am not going to pay I will pay the amount that i received from mpokket ....
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F
Fahir ahmed
Oct 3, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
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Adding extra penalty charges and sending legal notice

I was regularly taking money from them and was paying on time but there was time I had no job and couldn't pay 14000 rs, I even told them to reduce penalty charges so that I can get out this mess. But they were not willing to agree. And now they are asking to pay 29000 and sending legal notice.. please help me out of this issue...
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Bhagwan_Das
from Gwalior, Madhya Pradesh
Oct 1, 2023
Oct 2, 2023
This thread was updated on Oct 2, 2023
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Request for Account Deletion - MPokket Account

Dear MPokket Support Team,

I hope this message finds you well. I am writing to formally request the deletion of my MPokket account, registered under REF15318084 and the phone number associated with the account [protected].

I have thoroughly enjoyed using MPokket's services, and I appreciate the convenience it has provided me during my time as a user. However, due to personal reasons, I have decided to discontinue...
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R
rubandutta
from Kolkata, West Bengal
Sep 26, 2023
Sep 29, 2023
This thread was updated on Sep 29, 2023
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Threatening and harassment calls and using oppressive behaviour for the recovery

Address: KOLKATA
Website: www.mpokket.in

Hi Team,

I would like to acknowledge that i have an outstanding loan amount of 9.5K on mpokket for a total of 34 days due as of today. I have already explained the customer care team about my situation that i am in, but they are not ready to provide any solution neither granting me any further extension time.

Everyday receiving threatening calls with rude and oppressive behaviour from their agents and even using...
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K
Kshitij ohol
from Mumbai, Maharashtra
Sep 18, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
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They are not providing the Noc letter

I have contacted them and shared the mail too their associate says we dont permanently close the account but we can deactivate it and they say m pockket does not provide noc their repayment slip are the noc please take action against this I have paid the loans 6 months before and still it shows on cibil and they are not providing the noc...
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M
Mayank Jadeja
Sep 15, 2023
Oct 13, 2023
This thread was updated on Oct 13, 2023
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Loan is still active

I have paid all my dues but my loan is still showing active. kindly close it asap....
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B
Bharathr02
Sep 15, 2023
Sep 18, 2023
This thread was updated on Sep 18, 2023
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Delete my number as alternative number

Dear team

As I above mentioned in the subject My name is Bharath, mpocket customer service executive calling from last 2months for repay due amount but I never taken loan from them side and they saying different name called 'Irfan' and I don't know who he is? They said in that account I'd my number is there, I don't know how it goes. Kindly remove my number in that account.

Thank you...
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C
Chirag Dhanda
Sep 9, 2023
Jul 20, 2025
This thread was updated on Jul 20, 2025
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Phone number lost

[IMPORTANT] My phone number linked to my Mpokket account has been lost. And now I can not even login to my account.
Though I have complete access to the gmail account linked to that account but still can't login as it only accepts phone number as a method of login.
I have all my documents attached to that account like pan card, video kyc, other all kyc details.
Kindly delete that account or help me recover it. As it can...
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C
Chaitanyaan
Sep 3, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
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Requesting for settlement for my loan

I am your old customer long back didn't paid my loan due of 15000/- on time but i requested your team for settlement they didn't accepted my proposal but few days back I got a legal notice for you for payment of 41300/- i am not able to pay that amount and not supposed to bare your high interest charges i kindly requested you for the settlement of my loan for principal amount of 15000/- only. I am supposed to pay that amount in 3 emi not...
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R
Aug 17, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
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Request to waive off my penalty amount for my loan

Dear Mpokket,
my self CH Rakesh
Mail id:[protected]@gmail.com
i have 8 pending loan payments with a total loan amount of rs:15000/-
but now due late payment i have to pay a total amount of rs:40, 855/-
i am unable to pay total amount with penalty so request to waive off my penalty amount
so please look in to the issue this my request please respond i will pay instantly if i get a mail regarding...
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A
Adit0592
Aug 9, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
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Need waiver of loan

Hope this email finds you well. I am writing to request your kind consideration for a waiver of the overdue loan amount on my account My name is [Adit Singh], I am aware of my financial obligations, and I deeply regret that circumstances beyond my control have led to the delay in making timely repayments. I lost my job in covid 19, and my mother died by covid so gone in depression, I am committed to resolving this matter and clearing my outstanding...
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alakeshhaloi
from Guwahati, Assam
Aug 1, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
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Amount not received in bank account but showing disbursed

Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

I haven't received a single penny from mPocket, but it's showing that the amount has been disbursed on 1 Aug, 2023. Mpocket claims that they transfer amount within 30 minutes but it's been hours. My bank server is also fine as I took other small loans from different apps and which didn't take more than 5 minutes. I have been using Mpocket for more than 1 years and this is the first time I didn't received any money from them. Please help me,...
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V
vikastandewaal
from Panipat, Haryana
Jul 31, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
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Need Waiver

Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Website: HARASHMENT

I've taken loan of 4500 from mpokket... And I was in trouble from few months as I'm a Student now it has been increased to 6995. Now they are calling me and I've said them to decrease penalty then I'll be able to pay.. pls help me. I'll pay my amount if penalty is reduced. Now they're saying that they will send legal notice....
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Harshbais
from Indore, Madhya Pradesh
Jul 26, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
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Why my profile are locked? Plzz solve

Hii mpokket I recently made a payment of 2036rs on 15th July 2023, after that my profile will be locked, I contacted customer care, they said that your profile is not locked from here, your app is the issue.Please solve this app issue, I am troubled since 2 weeks.

Registered number:-[protected]
D.O.B - 24/04/2004
Name :- Harsh Vardhan Singh Bais...
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Aushrith reddy
Jul 18, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
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Waiver/settlement of loan

I have taken loan of rs 8k, due to some medical emergency i couldn't able to pay from 5months with overdue charges ithe amount become 16k.I want to pay the principal amount.please remove the overdue charges and settle my account....
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