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mPokket Complaints & Reviews

4.9
Last updated Apr 24, 2024
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EP & GP, Sector V, Bidhannagar

Kolkata
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West Bengal
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700091

mPokket reviews & complaints page 12

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N
Nandana malootty
from Kollam, Kerala
Sep 27, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Borrowing limit is zero

Dear mpokket,
My borrowing limit is reduced to zero. I had 2000 Rs of borrowing limit and currently it reduced to Zero. Please kindlily increase the borrowing limit...
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R
Revsum
from Bengaluru, Karnataka
Sep 27, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Showing active loan in credit score

I paid all loans 2 years back but it's showing active in credit score and Need NOC also...
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C
chaaaannnduuu
from SILIGURI, West Bengal
Sep 26, 2023
Sep 29, 2023
This thread was updated on Sep 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NDC

Address:SARAT NAGAR SHIVMANDIR MATIGARA DARJEELING

I repayed all my loan taken from mPokket along with interest but it still shows active in my cibil and the mPokket is not providing no due certificate to even after complete repayment a month ago... Because of this I'm having hard time.
Name : - Sankar Majumder
Mobile no. :- [protected]...
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R
rubandutta
Sep 26, 2023
Sep 29, 2023
This thread was updated on Sep 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threatening and harassment calls and using oppressive behaviour for the recovery

Address:KOLKATA
Website:www.mpokket.in

Hi Team,

I would like to acknowledge that i have an outstanding loan amount of 9.5K on mpokket for a total of 34 days due as of today. I have already explained the customer care team about my situation that i am in, but they are not ready to provide any solution neither granting me any further extension time.

Everyday receiving threatening calls with rude and oppressive behaviour from their agents and even using...
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R
Sep 26, 2023
Oct 1, 2023
This thread was updated on Oct 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Its been 1 month I have closed all the loans There is no pending payments now. But it shows in my cibil statement that

Dear Mpokket,
MY SELF CHENNAGARI RAKESH GOUD
EMAIL: [protected]@gmail.com
mobile no:[protected]
i have paid my all pending loan amount please find the attachment for your reference
and please provide me a NOC and update in my CIBIL soon so that my cibil score can increase and i have urgent requirement please look in the issue and close it.
for any details you can call me on mobile no: [protected]br...
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G
gnanesh guptha
Sep 26, 2023
Sep 26, 2023
This thread was updated on Sep 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding no due certificates

Mpocket pls provide me no due certificate .in 2023 September I have paid the amount of 19021 rupees . Worst customer support ever . It is very difficult to get java o contact with mpocket .my phone number is [protected] and my gmail is [protected]@gmail.com...
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K
kottha narayanarao
Sep 25, 2023
Sep 25, 2023
This thread was updated on Sep 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

U are eligible my loan but not approve many days over please approve sir

Address:Deputy Tahsildar Meliyaputti

U are eligible my loan but not approve many days over please approve sir...
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S
Saksham Rai
Sep 24, 2023
Sep 25, 2023
This thread was updated on Sep 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Limit reduced to 0

Earlier my credit limit was 10000
But after repayment it reduced to 0
Kindly Increase it...
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S
Sep 24, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake loan regarding

Address:Dijubasti, Amoni Nagaon Assam

Yesterday i have checked my cibil score where i found some loan transactions in mpokket application but i didn't take a single loan from this app, some different persons address and mobile number is showing attached to my pan card, please change details and remove those transactions from my cibil account it's making my credit score low.
Please update the CIBIL report and remove the other person transaction from my report.
My...
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Ankit7294
from Muzaffarpur, Bihar
Sep 23, 2023
Sep 27, 2023
This thread was updated on Sep 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My account is approved approx two weeks

Address:Akharaghat ,nazipur, Bank cloni, Muzaffarpur, Bihar

My account is not approved.
Not showing in my profile to make a vedio....
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Tarun Naidu4321
from Hyderabad, Telangana
Sep 22, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I did not take any loan but Receiving calls for loan repayment of a different person

I’ve been receiving calls and messages from Mpokett for a loan repayment, I have never taken any loan from Mpokett and haven’t authorised anybody to use my number as reference and my name is not Jason, do not call me or send messages in the future and will also never prefer your services !...
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S
Swathi2804
from Bengaluru, Karnataka
Sep 22, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing noc form

Hi
I'm swathi I have cleared all my loans that was taken in mpokket loan app and stil now I didn't received any noc form it's almost 1 month as over that I have cleared all my dues and they are not responding to my mails and calls and message and it's effecting my civil I'm unable to take loans. Please help me with this....
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Swathi2804
from Bengaluru, Karnataka
Sep 22, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For not providing noc form

Hi
I'm swathi as i mentioned stil now I didn't received any noc form form mpokket loan
And I have cleared all my loans and dues on 2nd sep 23 .I have done so many mails and message to them they are not responding to any calls or msg and mails .and it's effecting my civil and I m unable to take any loans due to this problem. I kindly request u to help me with this....
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Abhi8688397
Sep 21, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding loan amount

Dear sir,

I have taken the loan, due to some reason my payment has been delay after I received call from Mpokket team then I arranged the amount make the payment as per guidance of customer care..
That time app was not working customer care guide me told your payment will reflect in app within 2-3 days
After that I delete the App I didn't check in app.. I didn't receive any call or msg or mail from Mpokket...
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Abhi8688397
Sep 21, 2023
Sep 23, 2023
This thread was updated on Sep 23, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan payments

Dear sir/ mam,

I have taken loan last year may 2022..due to some reason my payment has been delay, I received call from Mpokket that time i was not able to pay payment through Mpokket app then customer care guide me and provide me bank details for make payment I make payment and share the details to him, he told me your payment will reflect in App within 2-3 days after that I delete my app..
I didn't receive any call...
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R
ridip95
Sep 20, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan paid but effecting Cibil

I have paid all my loans many months ago but a loan is showing open and effecting my cibil....
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Pavannani414
Sep 20, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding NOC certificate

I have settled an payment on July 2020. At that time due to my financial crisis and Covid I couldn’t pay the total amount and I requested and settled but NOC was not given to me and I’m facing issues now when I’m trying to get Credit card. Please give me NOC as soon as possible.

Name : G Pavan Kalyan
Mobile: [protected]

Thank you...
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Kshitij ohol
from Mumbai, Maharashtra
Sep 18, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They are not providing the Noc letter

I have contacted them and shared the mail too their associate says we dont permanently close the account but we can deactivate it and they say m pockket does not provide noc their repayment slip are the noc please take action against this I have paid the loans 6 months before and still it shows on cibil and they are not providing the noc...
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J
Joan’s
Sep 17, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan lost sim

I lost my sim and phone still they are putting 17k 18k for just 9k
Loan . I understand i need to
Pay fine but this is tooo much. I lost my brother recently and i cant pay this much .
I am
Going for a cyber case im filing a case...
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Sijol
from Bengaluru, Karnataka
Sep 17, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repayment of loan and lost sim

I have lost sim and phone i couldnt repay back. My brother died recently and i m really financially down . I need to pay 9k back and now its showing 17k . I cant pay that much. Also pls send me link to repay i donot want more interest. Im not able to login since i lost sim and phone please kindly help...
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