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mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1271
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1235
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36
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mPokket reviews & complaints page 12

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D
Dayakar Pallagutla
Dec 8, 2023
Dec 14, 2023
This thread was updated on Dec 14, 2023
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Address: Bidhhannagar, kolkata, west bengal

I cleared all my dues 10 days ago but still there was no mail from them issuing NOC. Even I sent a mail requesting to issue NOC, which is concerning me to get educational loans. Kindly do the needful as soon as possible.
Dec 14, 2023
Complaint marked as Resolved 
NOC issued
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Hi Dayakar,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
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    A
    Akilesh Sharma
    Dec 6, 2023
    Feb 8, 2024
    This thread was updated on Feb 8, 2024
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    I got legal notice

    Address: Mpokket

    I want to tell you due to your app failure I was not able to pay the loan earlier and now due to your late fees I am not able to pay it. I tried to contact you many time . To remove my all late fees but no response and now sending me legal notice . But it is due to app failure I would suggest you to remove my late fees ....
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    A
    Aditya Kumar Sahoo
    from BHADRAK, Odisha
    Dec 6, 2023
    Jan 15, 2024
    This thread was updated on Jan 15, 2024
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    Address: BALIMED , PURUSOTTAMPUR

    Respected Sir/Madam
    Respectfully, I beg to state that, I am Aditya Kumar Sahoo, My Aadhar No:[protected] Pan No:QOBPS7418B And My DOB:25th Nov 2004 My Mobile No:[protected] And My Email Id:[protected]@gmail.com .I want to say you that now i am facing the problem, Problem is my mpocket profile is locked and now i can't pick a loan from mpocket, But i have already paid the loan on time . i have no mistake so please sir accept my request and resolve my problem.
    Thanking you
    Yours faithfully User

    And Ihave submitted my Aadhar Card And My Pan Card Please sir resolve it.
    +1 photos
    Dec 6, 2023
    Complaint marked as Resolved 
    Respected Sir/Madam Respectfully, I beg to state that, I am Aditya Kumar Sahoo, My Aadhar No:2321 4151 8363 Pan No:QOBPS7418B And My DOB:25th Nov 2004 My Mobile No:8018389108 And My Email Id:[email protected] .I want to say you that now i am facing the problem, Problem is my mpocket profile is locked and now i can't pick a loan from mpocket, But i have already paid the loan on time . i have no mistake so please sir accept my request and resolve my problem. Thanking you Yours faithfully User And Ihave submitted my Aadhar Card And My Pan Card Please sir resolve it.
    View replies
    Hi Aditya,

    Our team has spoken to you & we believe your concern has been addressed.

    Regards,
    Team mPokket.
    Reply
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      A
      [email protected]
      Dec 6, 2023
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
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      Resolved

      I was using mpokket since a long time and was paying the amount due correct on time but my job is lost and my relatives died so I am unable to fit to job or find another one now.i am in a state of insolvent and they are calling me and THREATENING me by imposing criminal activities and using my contacts in wrong way and also by imposing huge interest and unable to pay back that much amount
      +3 photos
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 08, 2024
      mPokket Customer Care's response       Hi Aromal,

      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

      Regards,
      Team mPokket.
      View replies
      Buddy dont pay anything, file a dispute and raise a complaint in police station nearby to your place, show them the obscene messages that they have been sending and remember until and unless they call dont pay ###
      Reply
      Hi Aromal,

      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

      Regards,
      Team mPokket.
      Reply
      Hi Aromal,

      Our team has spoken to you & we believe your concern has been resolved.

      Regards,
      Team mPokket.
      Reply
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        S
        Sathish699
        Dec 5, 2023
        Mar 19, 2024
        This thread was updated on Mar 19, 2024
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        I have cleared my pending dues from the mPokket application and its been 3 months since i paid and the dues has still not been cleared from my credit report, thy promised that it will be cleared in 45 days but its been 60 days since my repayment and its still showing up affecting my scores, mPokket clear my dues
        +1 photos
        Apr 19, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 08, 2024
        mPokket Customer Care's response         Hi Sathish,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket.
        Mar 03, 2024
        Updated by Sathish699         No, your team assures to clear my loans and yet its still not resolved
        Verified Support
        Mar 19, 2024
        mPokket Customer Care's response         Hi Sathish,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket.
        View replies
        Where is the mPokket support now?
        Reply
        Hi Sathish699,

        Please DM us your registered number & we would certainly help you.

        Regards,
        Team mPokket.
        Reply
        Hi Sathish,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket.
        Reply
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          Y
          Yakuza
          from DIMAPUR, Nagaland
          Dec 4, 2023
          Feb 8, 2024
          This thread was updated on Feb 8, 2024
          Resolved
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          Resolved

          Address: Duncan Basti

          My mpokket loan disbursed but not credited money in my account
          This is fraud
          Mar 10, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 08, 2024
          mPokket Customer Care's response           Hi Yakuza,

          Please DM us your registered number & we would certainly help you.

          Regards,
          Team mPokket.
          View replies
          Hi Yakuza,

          Please DM us your registered number & we would certainly help you.

          Regards,
          Team mPokket.
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            S
            SweetyR1108
            from Hyderabad, Telangana
            Dec 4, 2023
            Dec 14, 2023
            This thread was updated on Dec 14, 2023
            Resolved
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            Resolved

            Loan shown as open even after Repayment and no NOC

            I've taken a loan from mpokket and I've been declared insolvent even after stating that mpokket have charged too much interest from mpokket and I've somehow cleared the loan and I've never received any NOC or clearance certificate and all my loans are still showing open and the customer support number never gets connected, there's no response to mails also...
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            S
            [email protected]
            Dec 4, 2023
            Dec 8, 2023
            This thread was updated on Dec 8, 2023
            Resolved
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            Resolved

            Address: 12th Floor, Unit No. - 1204, PS, Tower 1, SRIJAN CORPORATE PARK, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

            Hello my name is Sudarshan. My MPOCKET loan ID number is REF14695291. I bought Rs 2000 on February 17 and paid it on November 19 but still my NOC is not cleared. I am very urgent please clear my MPOCKET NOC immediately and send bill today. Please Such Emergency. And Every Mpokket Employee's No response.
            I check my Cibil Score it's showing that Ruppes 4160. How can I Clear This Payment . Please Contact Me .
            Jan 20, 2024
            Complaint marked as Resolved 
            It's can be Always Good helping This. thanks for consumer.
            View replies
            Hi Sudharsan,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            Reply
            Suhas121's reply, Dec 9, 2023
            I need some assistance too I have contacted through email but am not getting any response pls do contact me through email. My email id is ends with [email protected] ( am not comfortable sharing my mail id here as it may be misused)
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              M
              Muneeb ul bashir
              Dec 2, 2023
              Dec 8, 2023
              This thread was updated on Dec 8, 2023
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              Address: hardu dalwan, chararisharief,

              With due respect that I am muneeb ul bashir having phone number [protected] . I want to say you that my mpockket account have credit limit zero so please increase my credit limit.and I have already referred app to two persons but it cannot work.
              Dec 15, 2023
              Complaint marked as Resolved 
              View replies
              Hi Muneeb,

              Our team has spoken to you & we believe your concern has been resolved.

              Regards,
              Team mPokket.
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                A
                ajaykumar123
                from Delhi, Delhi
                Dec 2, 2023
                Dec 8, 2023
                This thread was updated on Dec 8, 2023
                Resolved
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                Resolved

                Dear Team,

                I am getting calls from your customer care regarding payment of loan amount. When it was cleared to me that my loan has been cancelled and closed. Why this information not given to customer care department. Why they are misbehaving with customers. Such kind of behaviour is intolerable. Kindly look into this matter and stop calling me further for this loan

                Regards,
                Ajay Kumar
                Dec 8, 2023
                Complaint marked as Resolved 
                Resolved
                View replies
                Hi Ajay,

                Our team has spoken to you & we believe your concern has been resolved.

                Regards,
                Team mPokket.
                Reply
                Resolved
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                  B
                  Bala SV
                  Dec 1, 2023
                  Dec 14, 2023
                  This thread was updated on Dec 14, 2023
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                  Resolved

                  My mpokket account is blocked

                  I borrowed a loan through your Mpokket loan app.
                  My Loan ref no.: MKEF24265D4ID88781767. On wednesday[protected] i received your payment reminder mail that my due date is 1st December 2023.

                  Suddenly i opened mpokket app and it was blocked. (Screenshot attached for your reference) but you continuously sending loan due reminders.
                  What should i do now..? How could i pay my emi on 1st December 2023...?
                  br...
                  +1 photos
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                  A
                  Ajith22
                  Nov 28, 2023
                  Nov 30, 2023
                  This thread was updated on Nov 30, 2023
                  Resolved
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                  Resolved

                  Request for NOC - No Objection Certificate.

                  Hi,

                  I hope this letter finds you well. I am writing to request a No Objection Certificate (NOC) for the loan that I obtained from MPOKKET. I am pleased to inform you that I have successfully completed all the payments and fulfilled all the terms and conditions of the loan agreement.


                  I am making this request because my credit report indicates an overdue status, which is affecting my credit score negatively....
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                  A
                  ABANISH MISHRA
                  from New Delhi, Delhi
                  Nov 27, 2023
                  Nov 29, 2023
                  This thread was updated on Nov 29, 2023
                  Resolved
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                  Address: Kolkata

                  This is the second time I am complaining about the harassment of mpokket. Recently they shared my video with my parents and harassing them calling repeatedly. Previously mpokket grievance department assured me that such thing will never happen again. But still they continue to do this.
                  Nov 30, 2023
                  Complaint marked as Resolved 
                  View replies
                  Hi Abanish,

                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                  Regards,
                  Team mPokket.
                  Reply
                  Hi Abanish,

                  Our team has spoken to you & we believe your concern has been addressed.

                  Regards,
                  Team mPokket.
                  Reply
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                    A
                    ajaykumar123
                    from Delhi, Delhi
                    Nov 26, 2023
                    Nov 29, 2023
                    This thread was updated on Nov 29, 2023
                    Resolved
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                    Dear Team,

                    Why I am receiving phone from Customer Care for payment of loan amount as I have already informed you I have not received any loan amount. Kindly close this loan amount. I have also discussed this issue with nodal officer also.

                    Regards,
                    Ajay Kumar
                    +2 photos
                    Nov 29, 2023
                    Complaint marked as Resolved 
                    Marked as resolved
                    View replies
                    Hi Abanish,

                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                    Regards,
                    Team mPokket.
                    Reply
                    Hi Ajay,

                    Our team has spoken to you & we believe your concern has been resolved.

                    Regards,
                    Team mPokket.
                    Reply
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                      G
                      Gurudatta22
                      from Nashik, Maharashtra
                      Nov 25, 2023
                      Nov 26, 2023
                      This thread was updated on Nov 26, 2023
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                      Resolved

                      Please Send My Noc
                      Pan Number NGAPS0377H
                      Name Gurudatta Shrivastav
                      Email [protected]@gmail.com
                      Nov 26, 2023
                      Complaint marked as Resolved 
                      Mil haya
                      View replies
                      Hi Gurudatta,

                      During our telephonic conversation, we have shared the appropriate information regarding your related concern. Our team has spoken to you & we believe your concern has been resolved.

                      Regards,
                      Team mPokket.
                      Reply
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                        R
                        Rakesh7070
                        Nov 22, 2023
                        Nov 25, 2023
                        This thread was updated on Nov 25, 2023
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                        Resolved

                        Address: Pakuria

                        All Overdue Is Clear But My CiBil is not Updated
                        Nov 25, 2023
                        Complaint marked as Resolved 
                        My Problem Was Solve & My NOC Received By M-Pocket Team & iam So Happy☺️ Thanks&Regards Rakesh Tiwari
                        View replies
                        Hi Rakesh,

                        During our telephonic conversation, we have shared the appropriate information regarding your related concern. Our team has spoken to you & we believe your concern has been resolved.

                        Regards,
                        Team mPokket.
                        Reply
                        My Problem Was Solve & My NOc Received By M-Pocket Team
                        Happy To us
                        Thanks & Regards
                        Rakesh
                        Reply
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                          A
                          Akhyajit Nath
                          Nov 22, 2023
                          Nov 23, 2023
                          This thread was updated on Nov 23, 2023
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                          Resolved

                          Address: Kolkata

                          It's been more than 24 hours that I applied for 2 loans and those haven't credited to my account. Emails with agreement come, but one loan is even not showing processing in the app, hopefully another one is showing, but after 24 hours it should have been credited as mentioned in the mpokket description. The money was borrowed for an urgent matter, but now the matter is not also solved and money is not also credited, so I request you to please credit it in my account otherwise cancel it please...
                          +2 photos
                          Nov 23, 2023
                          Complaint marked as Resolved 
                          My issue is resolved
                          View replies
                          Hi Akhyajit,

                          During our telephonic conversation, we have shared the appropriate information regarding your related concern.

                          Regards,
                          Team mPokket.
                          Reply
                          Souvik Sana's reply, Dec 10, 2023
                          I am facing the same problem. Please solve my issue
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                            R
                            Roshan1311
                            from Hyderabad, Andhra Pradesh
                            Nov 20, 2023
                            Nov 21, 2023
                            This thread was updated on Nov 21, 2023
                            Resolved
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                            Resolved

                            Address: Hyderabad

                            Hi Mpokket,

                            I've been a user of your app from 2019 to Jan 2023.

                            My account has been blocked since 10 months and I'm unable to contact you.

                            I request you to unblock my account
                            Nov 21, 2023
                            Complaint marked as Resolved 
                            View replies
                            Hi Roshan,

                            During our telephonic conversation, we have shared the appropriate information regarding your related concern.

                            Regards,
                            Team mPokket.
                            Reply
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                              A
                              Arunkumar27860211
                              from Patna, Bihar
                              Nov 19, 2023
                              Nov 21, 2023
                              This thread was updated on Nov 21, 2023
                              Resolved
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                              Resolved

                              My mobile no [protected]

                              I cleared all due but still not update at civil.
                              Nov 21, 2023
                              Complaint marked as Resolved 
                              Thank you for helping me.
                              View replies
                              Hi Arun,

                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                              Regards,
                              Team mPokket.
                              Reply
                              Hi Arun,

                              Our team has spoken to you & we believe your concern has been resolved.

                              Regards,
                              Team mPokket.
                              Reply
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                                D
                                DilrajSinghDhaliwal
                                Nov 18, 2023
                                Nov 21, 2023
                                This thread was updated on Nov 21, 2023
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                                Resolved

                                Address: V.P.O Toosa

                                I have paid certain loans with interest rates before desir d dat, still 8 of them are showing in CIBIL report and have not updated and I've been an issue because of this
                                Nov 21, 2023
                                Complaint marked as Resolved 
                                They called me and fixing my issue, Thx
                                View replies
                                Hi Dilraj,

                                Our team has spoken to you & we believe your concern has been resolved.

                                Regards,
                                Team mPokket.
                                Reply
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                                  Recent comments

                                  Our team has spoken to you & we believe your concern has been resolved.
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