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mPokket Complaints & Reviews

4.9
Updated: May 3, 2026
Complaints 1287
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mPokket reviews & complaints page 10

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L
Limer
from Dimapur-Chumukedima, Nagaland
Feb 3, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
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Website: Mpokket

I took emi loam from Mpokket and i have to pay them back the first payment of rupees 961 which is due today but i cannot pay them back the system is telling me to complete my profile but i have already completed that from the beginning so please look into the matter and help me because i need to pay them back by Tonight
Mar 9, 2024
Complaint marked as Resolved 
Verified Support
Feb 07, 2024
mPokket Customer Care's response
Hi Limer,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.
Hi Limer,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.
Hi Limer,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.
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    Amitksaini1110
    Feb 3, 2024
    Mar 11, 2024
    This thread was updated on Mar 11, 2024
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    Loan paid but not closed in cibil

    Dear team my mobile number is [protected]
    I have paid all old loans but they not cleared in cibil
    So pls clear all paid loans in cibil...
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    gorvalesk
    Feb 2, 2024
    Feb 7, 2024
    This thread was updated on Feb 7, 2024
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    I have taken loan of rupee 2500 3 months back, due to some personal financial problem i couldn't repay loan amount on time now they have added late fine of total rupee 4160 its almost double the money i have taken, they have deducted interest before crediting amount to my bank .they call me daily abuse me they are very rude, i request them to remove my late fee but they are not ready, im mentally depressed, im student doing part time job, every penny is important to me, how can i pay double money, i am ready to pay what i took but i cant pay double money and i request to reduce my late fee .
    Feb 5, 2024
    Complaint marked as Resolved 
    resolved
    Verified Support
    Feb 07, 2024
    mPokket Customer Care's response
    Hi Sathvik,

    Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared No Due Certificate on your registered mail id.

    Regards,
    Team mPokket.
    Hi Gorvalesk,

    Please DM us your registered number & we would certainly help you.

    Regards,
    Team mPokket.
    Hi Sathvik,

    Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared No Due Certificate on your registered mail id.

    Regards,
    Team mPokket.
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      gorvalesk
      Feb 2, 2024
      Feb 5, 2024
      This thread was updated on Feb 5, 2024
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      Excessive late fine

      I have taken loan of 2500 form mpocket 3 months back, before crediting amount to my bank account they deducted interest and credited amount to my bank account due to my personal financial problem i couldn't repay it on time now they have increased my late fine to 4160 which is increasing daily i recive call from mpocket daily they are very rude and abuse me i request them to reduce my late fine but they are not ready, thry even called my...
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      mature
      Feb 2, 2024
      Feb 21, 2024
      This thread was updated on Feb 21, 2024
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      Excessive fees

      I lost my mom in covid pandemic
      my father is a small farmer
      i have a younger brother
      i am a student
      i did not have any job
      i take 10k loan now they are asking for 19000 penalty.
      i am ready to pay please remove all late fess i will pay immidiately.
      earlierly they asked me to pay 19000, now telling that 24000
      but its too big for 10k loan
      i am ready to pay principal and interest.br...
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      Sukuram11
      Feb 2, 2024
      Feb 7, 2024
      This thread was updated on Feb 7, 2024
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      To much Over due

      I'm Sukumar take a loan before 8 months from mpokket Rupees 18500. But unfortunately I have health issues I can't able to pay the loan amount on scheduled time. Because I am not able to go to office I'm clearly mentioned the reason to mpokket team those who are call me regarding the repayment but they didn't hear anything and started to call my father number on daily basis. Now the amount with Over due nearly 40000 rupees to till date. If...
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      nitq
      Jan 31, 2024
      Feb 9, 2024
      This thread was updated on Feb 9, 2024
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      Resolved

      Looking for maximum waiver on penalty

      I have cleared 7 out of 14 loan taken in Mpokket. For the amount of 14000, the interest and penalty charged is around 20k.
      Now I am supposed to pay 34k approx which I am looking forward to waiver. Ned help...
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      S
      Sriharsha 1398
      Jan 25, 2024
      Feb 7, 2024
      This thread was updated on Feb 7, 2024
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      Loan penalties reduction

      Hi team

      Ready to clear my pending dues but kindly send me the payment link to clear

      Sriharsha
      [protected]...
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      S
      Sana Chauhan
      from Wardha, Maharashtra
      Jan 19, 2024
      Feb 7, 2024
      This thread was updated on Feb 7, 2024
      Resolved
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      Address: kolkata
      Website: www.mpokket.in

      I have took the loan of 5k from mpokket as i repaid all the due before when i took the loan and now i cannot repay the loan as i need sometime to repay it and they have doubled the amount of the loan i took and they are harassing me over the calls, calling my relatives and my parents and i am the only girl at my house they are creating the bad reputation of myself and it is so frustrating because of the harassment i don't know what to do and it is so depressing. please let me allow to pay the actual loan amount i have taken i can't repay the double amount as i am a student and don't let people thing to do something more because of your harassment
      Jan 20, 2024
      Complaint marked as Resolved 
      I got a call from nirav sir and they asked me about my reasons and even given me off on wavier penalty and he was really humble towards the customer problems how one should be while dealing with challenges and even asked me when i can pay the amount. Thank you for the help mpokket
      Verified Support
      Feb 07, 2024
      mPokket Customer Care's response
      Our team has spoken to you & we believe your concern has been resolved.
      Hi Sana,

      Please DM us your registered number & we would certainly help you.

      Regards,
      Team mPokket.
      Sana Chauhan's [Complaint's author] reply, Jan 20, 2024
      Number : 9766259710
      Mail : [email protected]
      mPokket Customer Care's response, Jan 20, 2024
      Verified Support
      Hi Sana,

      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

      Regards,
      Team mPokket.
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        V
        vaibhav1409
        Jan 19, 2024
        Feb 7, 2024
        This thread was updated on Feb 7, 2024
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        Address: SURAT

        My mobile number is-[protected] plzz update my profir and recheak my history and limit provied statement upload old but current not option statement uploading option so i req verify my income and than limit provied
        Jan 23, 2024
        Complaint marked as Resolved 
        Thank you for resolve my problem
        Verified Support
        Feb 07, 2024
        mPokket Customer Care's response
        Hi Vaibhav,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket.
        Hi Vaibhav,

        Please DM us your registered number & we would certainly help you.

        Regards,
        Team mPokket.
        Hi Vaibhav,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket.
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          S
          Sana Chauhan
          from Wardha, Maharashtra
          Jan 19, 2024
          Feb 7, 2024
          This thread was updated on Feb 7, 2024
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          I have took the loan before 9 months from mpokket and i couldn't repay the loan as they have increased the repayment amount double of i have taken and now they started calling my relatives, parents and friends and threatening that they will file a compliant and will send police to home address i don't know how should i react on this as i am a only girl of my family and they have been harassing me over calls and asking me to pay the double amount as soon as i can please me out of this
          Jan 20, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 07, 2024
          mPokket Customer Care's response
          Our team has spoken to you & we believe your concern has been resolved.
          Hi Sana,

          Please DM us your registered number & we would certainly help you.

          Regards,
          Team mPokket.
          Krish112's reply, Feb 13, 2024
          7013104802
          Krish112's reply, Feb 13, 2024
          7013104801
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            B
            bulu kar
            Jan 19, 2024
            Feb 7, 2024
            This thread was updated on Feb 7, 2024
            Resolved
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            Address: janikapal, aghirapada, oupada,balasore,odisha,756049

            HI,

            I have cleared all my due in mPokket application, but still it's showing it's not closed i have full prove i have cleared .. please check and closed my due

            also improve my credit score

            NAME- KAMALAKANTA KAR
            NUM- [protected]
            MAIL- [protected]@gmail.com
            Jan 20, 2024
            Complaint marked as Resolved 
            Hi Mpokket called me and they told me within 1 month means (Feb 15 ) my all active loan which one showing active they will close Thank you
            Verified Support
            Feb 07, 2024
            mPokket Customer Care's response
            Hi Kamalakanta,

            Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared you the NDC on registered mail id.

            Regards,
            Team mPokket.
            Hi Kamalakanta,

            Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared you the NDC on registered mail id.

            Regards,
            Team mPokket.
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              Nancyyyy
              Jan 18, 2024
              Feb 7, 2024
              This thread was updated on Feb 7, 2024
              Resolved
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              Resolved

              I want maximum limit...you guys provide.
              Jan 18, 2024
              Complaint marked as Resolved 
              I got satisfactory response from the team.
              Verified Support
              Feb 07, 2024
              mPokket Customer Care's response
              Hi Nancyyyy,

              Please DM us your registered number & we would certainly help you.

              Regards,
              Team mPokket.
              Hi Nancyyyy,

              Please DM us your registered number & we would certainly help you.

              Regards,
              Team mPokket.
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                Nancyyyy
                Jan 18, 2024
                Feb 7, 2024
                This thread was updated on Feb 7, 2024
                Resolved
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                Resolved

                Not satisfied with the limit provided.
                Jan 18, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 07, 2024
                mPokket Customer Care's response
                Hi Nancyyyy,

                Please DM us your registered number & we would certainly help you.

                Regards,
                Team mPokket.
                Hi Nancyyyy,

                Please DM us your registered number & we would certainly help you.

                Regards,
                Team mPokket.
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                  T
                  Jan 17, 2024
                  Feb 7, 2024
                  This thread was updated on Feb 7, 2024
                  Resolved
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                  Resolved

                  Dear M pokket support team,
                  I am Athil I have cleared all my dues and I want to delete my m pokket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

                  Regards
                  Athil
                  Jan 17, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 07, 2024
                  mPokket Customer Care's response
                  Hi Athil,

                  Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared you the NDC on registered mail id.

                  Regards,
                  Team mPokket.
                  Hi Athil,

                  Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared you the NDC on registered mail id.

                  Regards,
                  Team mPokket.
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                    Wasif00789
                    Jan 17, 2024
                    Feb 7, 2024
                    This thread was updated on Feb 7, 2024
                    Resolved
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                    I have taken loan from MPokket my registered mobile number - [protected]
                    Due to financial issues I can't able to repay the amount i need some time for payment
                    Your recovery agents are Harrasing me and calling my relatives.
                    They are Harrasing me daily. Kindly loot at this .
                    Jan 18, 2024
                    Complaint marked as Resolved 
                    Mujhe Naman se baat karke accha laga Mera loan ka date increase karne ke liye thank you
                    Verified Support
                    Feb 07, 2024
                    mPokket Customer Care's response
                    Hi Wasif00789,

                    Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared appropriate information during our telephonic conversation.

                    Regards,
                    Team mPokket.
                    Hi Wasif00789,

                    Please DM us your registered number & we would certainly help you.

                    Regards,
                    Team mPokket.
                    Hi Wasif00789,

                    Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared appropriate information during our telephonic conversation.

                    Regards,
                    Team mPokket.
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                      Prem Rathod
                      Jan 14, 2024
                      Feb 7, 2024
                      This thread was updated on Feb 7, 2024
                      Resolved
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                      I am Prem Rathod your customer logged in with number [protected]. Due to some financial issues I can't repay your amounts so need a time for these, after 1 month you can take any legel action against me, before these I need a time for loan repayment

                      Thanking you
                      Prem Rathod
                      Mar 10, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 07, 2024
                      mPokket Customer Care's response
                      Hi Prem,

                      Please DM us your registered number & we would certainly help you.

                      Regards,
                      Team mPokket.
                      Verified Support
                      Feb 07, 2024
                      mPokket Customer Care's response
                      Hi Prem,

                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                      Regards,
                      Team mPokket.
                      Hi Prem,

                      Please DM us your registered number & we would certainly help you.

                      Regards,
                      Team mPokket.
                      Hi Prem,

                      Please DM us your registered number & we would certainly help you.

                      Regards,
                      Team mPokket.
                      Hi Prem,

                      Please DM us your registered number & we would certainly help you.

                      Regards,
                      Team mPokket.
                      Hi Prem,

                      Please DM us your registered number & we would certainly help you.

                      Regards,
                      Team mPokket.
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                        Niravsp3414
                        Jan 11, 2024
                        Feb 7, 2024
                        This thread was updated on Feb 7, 2024
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                        My device is hack

                        My device is hack so my bank account is block so i have not able to paymnet
                        but company is calling is continuse...
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                        Pavan.R Poojary
                        Jan 10, 2024
                        Feb 7, 2024
                        This thread was updated on Feb 7, 2024
                        Resolved
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                        Resolved

                        Address: S3 Group Technosoft India Private limited, No 15, 4th Floor, Bannerghatta Rd, Sarakki Industrial Layout, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka

                        Hello MPocket,
                        I am Pavan.R and I have taken a loan from your company. I have successfully repayed all the loan amount, yet I haven't received my NOC. I want my NOC and clearance of outstanding amount from my CIBIL score as it is affecting my other processes. The CIBIL Report is still showing the paid amount as pending. I hope it will be resolved as soon as possible
                        Jan 12, 2024
                        Complaint marked as Resolved 
                        Thank you Mpocket for resolving the issue ASAP. I got the NDC and it will be helpfull for my CIBIL.
                        Verified Support
                        Feb 07, 2024
                        mPokket Customer Care's response
                        Hi Pavan,

                        Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                        Regards,
                        Team mPokket.
                        Hi Pavan,

                        Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                        Regards,
                        Team mPokket.
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                          Jamal kudu
                          from Delhi, Delhi
                          Jan 10, 2024
                          Feb 7, 2024
                          This thread was updated on Feb 7, 2024
                          Resolved
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                          Resolved

                          Limit do
                          Jan 15, 2024
                          Complaint marked as Resolved 
                          Naa
                          Verified Support
                          Feb 07, 2024
                          mPokket Customer Care's response
                          Hi Jamal,

                          Please DM us your registered number & we would certainly help you.

                          Regards,
                          Team mPokket.
                          Hi Jamal,

                          Please DM us your registered number & we would certainly help you.

                          Regards,
                          Team mPokket.
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