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mPokket Complaints & Reviews

4.9
Updated: May 3, 2026
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mPokket reviews & complaints page 10

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D
dushyanth chowdary
Oct 12, 2020
Mar 22, 2024
This thread was updated on Mar 22, 2024
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Loan amount not credited in my account

Address: Kolkata, West Bengal

I apply 3 loans on mpokket
date of loan apply : 09 oct 2020
1 loan successfully credited in my account
1 loans credited date : 09 oct 2020

remaining 2 loans not credited in my account
till now

i send a mail to mpokket
they said the amount will be credited in your account
i send the 15 days statement of my bank account
they are still not respond

i...
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XD7372
Oct 11, 2020
Sep 20, 2023
This thread was updated on Sep 20, 2023
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I want delete my account permanently

Showing some errors now i don't want any loan but submitted my details in Mpocket app now i want to delete my account permanently because of my privacy issues....
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Sourav Traveller
Oct 10, 2020
Sep 20, 2023
This thread was updated on Sep 20, 2023
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Loan mafia

My name is Sourav Das. I had a taken 4 loans from mpokket. When the Lock down started I requested them to not calculate penalty in this pandemic I will give you the principal amount as soon as possible. They continue to count the penalty. Today some of their customer care person called me and told me that the principal amount I took of Rs. 6375/- is now more than 11000/- now. I requested him that I can't pay that much I can only pay the principal...
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Rishabh akhowri
Oct 4, 2020
Oct 1, 2023
This thread was updated on Oct 1, 2023
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Repayments delayed

There have been serveral times i have been verbally tortured because of late payment and dues.
But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer
But the catch is they said that i have given someone’s number...
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Estood
Sep 24, 2020
Feb 14, 2024
This thread was updated on Feb 14, 2024
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Request for removal of penalty as I lost my job.

I have taken loan from mpokket in Feb month of rs 7000 but in March whole country had gone lockdown so my business shattered, got a huge loss financially and emotionally but they kept charging me high penalty now they fine me a penalty of Rs.13000 over a loan of Rs.7000, penalty is higher then my principle amount even now i have made repayment of Rs.4500 but kept refusing to remove the penalty .As during lockdown unemployment is everywhere...
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nikhilthakur1738
Aug 29, 2020
Aug 29, 2023
This thread was updated on Aug 29, 2023
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Harassment and breach of private information.

I was a loyal costumer of mpokket for 2 years. I am a student and i needed some money so I took many loans from them and repaid them on time. Few months earlier I took 3 loans from them. During lockdown i was unable to pay the loan I kept sending them emails that I need some time and i will pay when I have money.
Now they are harassing me and my family by continuously calling day and night with more than 20 calls in a day. I am ready...
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R.I.P
Jun 18, 2020
Apr 14, 2025
This thread was updated on Apr 14, 2025
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almost every day m pocket agent calling me and threatening me

Website: M pocket

Sir i am a student and i taken loan through m pocket 8 months ago now i can't pay right now because of my family conditions and i didn't get scholarship.
But sir almost every day m pocket agent calling me and threating me use bad language etc.. Sir i am going to depression please help me...
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Sudarshana Chowdhury
Apr 25, 2020
Feb 12, 2024
This thread was updated on Feb 12, 2024
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threatening due to non payment during lockdown period

I have been using mpokket for an year or so. I have always paid my loans on time. Recently i am unable to pay my loans due to the worldwide lockdown because of coronavirus. I don't have sufficient balance in my bank account. And i am unable to go to the bank. I mailed them about the unfavorable conditions. But today i got a call from an unknown number and he threatened me to pay by tomorrow otherwise he will call all the numbers in my contact...
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Inzimam Ahmed
Apr 19, 2020
Sep 22, 2023
This thread was updated on Sep 22, 2023
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threatening me on call that they will call my parents

My payment is overdue by 9 days due to lockdown. And they are calling and sending emails on daily basis. I have told them that i will pay it in 3 days but they said no pay it right now in half hour otherwise i will contact to your father. And their manner was too rude.
Please help me. And banned this application...
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धिरज पाटील
from Powai, Maharashtra
Mar 29, 2020
Feb 12, 2024
This thread was updated on Feb 12, 2024
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in lock down period don't harass for repayment

Address: Kolkata, 411004
Website: www.mpokket.com

In the india lock down period don't harass for repayment of loan so as per rbi gives 3 months validity after that i will pay because my account balance was not sufficient for repayment of loan so after banks will be open i will pay immediately. Dont call me anytime anywhere so if they do then i will register fir complaint against mpocket students loan app...
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Rahul Shivakumar
Jan 1, 2020
Oct 5, 2023
This thread was updated on Oct 5, 2023
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loan amount not yet received

I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this is the first time I am facing such issue and im really feeling bad. Please kindly look in the request. I requested for amount of 2000 and the app shows the loan hasbeen processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it...
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Shivam2528
from Bokaro, Jharkhand
Dec 18, 2019
Sep 22, 2023
This thread was updated on Sep 22, 2023
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repayment of loan failed but money has been deducted from bank account

I paid my loan amount of 1175, after that it was showing repayment under process and then after few minutes it is showing that the repayment has failed. I paid the loan amount through Google pay(screenshot is provided), as you can see payment has been made to mpokket and it was successful. The amount was paid but it is still showing that loan is due and the repayment has failed...
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Skshoaib
from Kakinada, Andhra Pradesh
Nov 16, 2019
Feb 12, 2024
This thread was updated on Feb 12, 2024
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loan payment

Address: Bangalore
Website: M pokket students loan app

Sir i have taken loan from mpokket and they are without my permissions reads my contacts and messages and they are calling to my contacts phone numbers please help me sir iam asking time to pay iam in bad position and even they are not understanding and calling to my friends and my all contacts please help me sir and taking very much interest i have taken 7000 and they put interest up-to 13900 tq u sirr help me...
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iamrv
from Mumbai, Maharashtra
Sep 29, 2019
Oct 1, 2023
This thread was updated on Oct 1, 2023
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disclosure of privacy details named as defaulter still after payment.

Website: www.mpokket.com

I used mpokket for loan almost 2years upto everytime i paid loan on due date, and 6months back i lost my phone and unable to logged in from another so i paid the money lately, only twice i got call and i said i will pay the money and send the direct link and even after payment My contact details got messages as i am defaulter . Its really painful to get humiliated even after payment of loans and ONE OF CONTACT THEY SENT MESSAGE WAS A NEW...
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Sanjo828
from Alappuzha, Kerala
Sep 19, 2019
Sep 22, 2023
This thread was updated on Sep 22, 2023
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my transaction is failed, but the money has been debited from my account on mpokket

Address: Thengumthottathil (h) melukavu p.o melukavu, 686652
Website: Mpokket.com

I repaid my loan amount of rs.525. At first, mpokket showed transaction is successful. But, later they showed transaction is unsuccessful and money got deducted from my bank account. I did not get my refund back. I submitted all the documents they asked, but they did not take any action. Please take necessary actions to get my money back. And the merchant is saying that the transaction is failure and money not recived...
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Shobhit777
from Delhi, Delhi
Aug 17, 2019
Sep 22, 2023
This thread was updated on Sep 22, 2023
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money deduction from my bank account

Address: Kolkata, Ghaziabad, Uttar Pradesh, 201005

I taked a loan amount of 2000 and i have to return 2175 n 10/08/2019.
On 10th august i pay the amount but my money deduct from my bank account my from the mpokket side transcation has been cancelled and my money didn't get back and i informed to mpokket about it but they are not taking any action and they are started charge late fee on my principal amount which i have to pay.
So please help me....
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Ashpreetkaur
from Shamli, Uttar Pradesh
Jan 18, 2025
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Name- deepak kumar s o narendra singh
pan no- lsgpk5905h
control order no[protected]
dob on cibil fake loan- 12/06/1990
correct dob on pan- 04/04/1990
my occupation- farming
occupation mentioned on fake loan in cibil- salaried
there are two active accounts are showing balance on my cibil that is rs. 10410 and rs. 3206 which do not belong to me. Kindly check the deatils and remove these fake loans from my cibil.
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    Crazy Prash
    Jan 7, 2025
    Jan 10, 2025
    This thread was updated on Jan 10, 2025
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    Resolved

    Address: Mpokket

    Not a Close My loan cibil and New Phone number not a Update, Salary 3 months not a update .
    Jan 11, 2025
    Complaint marked as Resolved 
    Done.
    Jan 10, 2025
    Updated by Crazy Prash
    My mpokket account you has been blocked please unblock my mpokket account mene sir time to time payment kar hai har baar is baar bhi 1 Kari uske turant hi dusri Kari turant account block hogaya please unblock karne kirpa kare sir please I request you
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      R
      Jan 7, 2025
      Jan 23, 2025
      This thread was updated on Jan 23, 2025
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      Address: 4674 ka do amount kiye Hain 2 MI Tha donon kar diye to donon mein se abhi tak ek hi activate hua ek nahin hua

      Long day payment to Kiya usmein ek hi Abhi activate hua ek abhi tak kyon nahin hua
      Feb 24, 2025
      Complaint marked as Resolved 
      Jan 07, 2025
      Updated by [email protected]
      Payment activate kijiye
      Jan 07, 2025
      Updated by [email protected]
      Laundry payment abhi tak activate kyon nahin hua hai
      Jan 07, 2025
      Updated by [email protected]
      Yah screenshot hai yah payment ho gaya hai
      Verified Support
      Jan 23, 2025
      mPokket Customer Care's response
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        Jan 4, 2025
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        Address: 813213

        Sir merai phone pe per 30 jun 2024 ko mpocket finance private limited auto pay activate Ho gaya hai isai deactivate karnai ki kirpa ki jai please sir please
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