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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1271
Resolved
1235
Unresolved
36
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mPokket reviews & complaints page 10

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P
Prem Rathod
Jan 14, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
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I am Prem Rathod your customer logged in with number [protected]. Due to some financial issues I can't repay your amounts so need a time for these, after 1 month you can take any legel action against me, before these I need a time for loan repayment

Thanking you
Prem Rathod
Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 07, 2024
mPokket Customer Care's response
Hi Prem,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.
Verified Support
Feb 07, 2024
mPokket Customer Care's response
Hi Prem,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.
Hi Prem,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.
Hi Prem,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.
Hi Prem,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.
Hi Prem,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.
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    Niravsp3414
    Jan 11, 2024
    Feb 7, 2024
    This thread was updated on Feb 7, 2024
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    My device is hack

    My device is hack so my bank account is block so i have not able to paymnet
    but company is calling is continuse...
    +2 photos
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    P
    Pavan.R Poojary
    Jan 10, 2024
    Feb 7, 2024
    This thread was updated on Feb 7, 2024
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    Resolved

    Address: S3 Group Technosoft India Private limited, No 15, 4th Floor, Bannerghatta Rd, Sarakki Industrial Layout, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka

    Hello MPocket,
    I am Pavan.R and I have taken a loan from your company. I have successfully repayed all the loan amount, yet I haven't received my NOC. I want my NOC and clearance of outstanding amount from my CIBIL score as it is affecting my other processes. The CIBIL Report is still showing the paid amount as pending. I hope it will be resolved as soon as possible
    Jan 12, 2024
    Complaint marked as Resolved 
    Thank you Mpocket for resolving the issue ASAP. I got the NDC and it will be helpfull for my CIBIL.
    Verified Support
    Feb 07, 2024
    mPokket Customer Care's response
    Hi Pavan,

    Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

    Regards,
    Team mPokket.
    Hi Pavan,

    Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

    Regards,
    Team mPokket.
    Helpful
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      J
      Jamal kudu
      from Delhi, Delhi
      Jan 10, 2024
      Feb 7, 2024
      This thread was updated on Feb 7, 2024
      Resolved
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      Resolved

      Limit do
      Jan 15, 2024
      Complaint marked as Resolved 
      Naa
      Verified Support
      Feb 07, 2024
      mPokket Customer Care's response
      Hi Jamal,

      Please DM us your registered number & we would certainly help you.

      Regards,
      Team mPokket.
      Hi Jamal,

      Please DM us your registered number & we would certainly help you.

      Regards,
      Team mPokket.
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        A
        Anurupa Majumder
        Jan 10, 2024
        Feb 7, 2024
        This thread was updated on Feb 7, 2024
        Resolved
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        When will i get NOC or NDC for clearence for the paid loan amount. First I was told that the Certificate will be provided within 24-48 hours of payment, now mpokket is saying that after 45 days of payment. What is this behaviour? I need the NDC as soon as possible for my study loan.
        Jan 12, 2024
        Complaint marked as Resolved 
        NDC received
        Verified Support
        Feb 07, 2024
        mPokket Customer Care's response
        Hi Anurupa,

        Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

        Regards,
        Team mPokket.
        Hi Anurupa,

        Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

        Regards,
        Team mPokket.
        Helpful
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          R
          Rajamohan Redd
          from Bengaluru, Karnataka
          Jan 10, 2024
          Feb 7, 2024
          This thread was updated on Feb 7, 2024
          Resolved
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          Hi Team,

          My self Rajamohan Reddy,
          Mobile : [protected]
          Mail: [protected]@gmail.com

          I have paid my load 10 days back and not received NOC yet. Please share NOC .

          Regards,
          Rajamohan
          Mar 10, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 07, 2024
          mPokket Customer Care's response
          Hi Rajamohan,

          Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

          Regards,
          Team mPokket.
          Hi Rajamohan,

          Please DM us your registered number & we would certainly help you.

          Regards,
          Team mPokket.
          Hi,
          Registered Mobile number: [protected]
          Hi Rajamohan,

          Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

          Regards,
          Team mPokket.
          Hi Rajamohan,

          Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

          Regards,
          Team mPokket.
          Hi Rajamohan,

          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you. Aside, we have shared No Due Certificate on your registered mail id. Our team has spoken to you previously & we believe your concern has been resolved

          Regards,
          Team mPokket.
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            K
            kamal_kumar6446
            from Delhi, Delhi
            Jan 8, 2024
            Feb 7, 2024
            This thread was updated on Feb 7, 2024
            Resolved
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            Resolved

            Dear Team,
            i Informing about my loan account, I had closed all my loan on time, but my loan account of September month is showing active in my cibil report due to wich my CIBIL score is decreasing.

            Name- Kamal
            Register number - [protected]

            please update Asap.
            Mar 10, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 07, 2024
            mPokket Customer Care's response
            Hi Kamal,

            Our team has spoken to you previously & we believe your concern has been addressed.

            Regards,
            Team mPokket.
            Hi Kamal,

            Please DM us your registered number & we would certainly help you.

            Regards,
            Team mPokket.
            Hi Kamal,

            Our team has spoken to you & we believe your concern has been addressed.

            Regards,
            Team mPokket.
            Hi Kamal,

            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you. Our team has spoken to you previously & we believe your concern has been addressed.

            Regards,
            Team mPokket.
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              R
              Jan 5, 2024
              Feb 7, 2024
              This thread was updated on Feb 7, 2024
              Resolved
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              In equifax Credit report my account showing active even after clearing loans

              Dear Mpokket,
              MY SELF CHENNAGARI RAKESH GOUD
              EMAIL: [protected]@gmail.com
              mobile no:[protected]
              i have paid my all pending loan amount please look in the issue and close it.
              for any details you can call me on mobile no: [protected]
              as i paid with penalty fees i want my loan closing status as closed instead of settlement
              pfa attachment for proof for NOC and please clear my loan in equifax credit...
              +4 photos
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              M
              mashu1234333
              from Parappanangadi, Kerala
              Jan 5, 2024
              Feb 7, 2024
              This thread was updated on Feb 7, 2024
              Resolved
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              I have to register a complaint regarding on the loan reminder. As I have only received 2000, 500 once and the app shows to repay it twice.I have repaid every loan I have taken from mpokket.But the penalty for the 2000 and 500 are 3728 & 836 Rs which i didnt credited with the amount. I think it's some kind of error. Pls resolve this issue as soon as possible.My cibil score decrease drastically.the calls are coming everyday.
              +3 photos
              Mar 10, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 07, 2024
              mPokket Customer Care's response
              Hi mashu1234333,

              Please DM us your registered number & we would certainly help you.

              Regards,
              Team mPokket.
              Hi mashu1234333,

              Please DM us your registered number & we would certainly help you.

              Regards,
              Team mPokket.
              Hi mashu1234333,

              Please DM us your registered number & we would certainly help you.

              Regards,
              Team mPokket.
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                M
                mashu1234333
                from Parappanangadi, Kerala
                Jan 5, 2024
                Feb 7, 2024
                This thread was updated on Feb 7, 2024
                Resolved
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                Website: www.mpokket.com

                I have to register a complaint regarding on the loan reminder. As I have only received 2000, 500 once and the app shows to repay it twice.I have repaid every loan I have taken from mpokket.But the penalty for the 2000 and 500 are 3728 & 836 Rs which i didnt credited with the amount. I think it's some kind of error. Pls resolve this issue as soon as possible.My cibil score decrease drastically.
                Mar 10, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 07, 2024
                mPokket Customer Care's response
                Hi mashu1234333,

                Please DM us your registered number & we would certainly help you.

                Regards,
                Team mPokket.
                Hi mashu1234333,

                Please DM us your registered number & we would certainly help you.

                Regards,
                Team mPokket.
                Hi mashu1234333,

                Please DM us your registered number & we would certainly help you.

                Regards,
                Team mPokket.
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                  G
                  gopiraju4946
                  from Markapur, Andhra Pradesh
                  Jan 5, 2024
                  Feb 7, 2024
                  This thread was updated on Feb 7, 2024
                  Resolved
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                  Resolved

                  Request noc

                  I'm Completed all my dues but not received any letter regarding noc please provide noc immediately...
                  Registed Number [protected]...
                  +2 photos
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                  R
                  rajendra_18
                  from Visakhapatnam, Andhra Pradesh
                  Jan 4, 2024
                  Feb 7, 2024
                  This thread was updated on Feb 7, 2024
                  Resolved
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                  Address: 530007,NGGOS COLONY,MURALI NAGAR,Visakhapatnam

                  I cleared all the dues with penalty but still it is showing up in negative account. Can you remove it from negative account by giving an NOC.
                  Mar 10, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 07, 2024
                  mPokket Customer Care's response
                  Hi rajendra_18,

                  We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

                  Regards,
                  Team mPokket.
                  Hi rajendra_18,

                  Please DM us your registered number & we would certainly help you.

                  Regards,
                  Team mPokket.
                  Hi rajendra_18,

                  We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

                  Regards,
                  Team mPokket.
                  Hi rajendra_18,

                  We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

                  Regards,
                  Team mPokket.
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                    T
                    Thoque
                    from Mangaldoi, Assam
                    Jan 4, 2024
                    Feb 7, 2024
                    This thread was updated on Feb 7, 2024
                    Resolved
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                    I've taken a loan from mpokket and I've been declared insolvent even after stating that mpokket have charged too much interest from mpokket and I've somehow cleared the loan and I've received NOC but all my loans are still showing open and the customer support number never gets connected, my loan accounts are as follows
                    MKCCA762EDID35491571 and MKBBB16200ID34716265
                    +3 photos
                    Feb 1, 2024
                    Complaint marked as Resolved 
                    Thank you mPokket. My problem has been resolved
                    Verified Support
                    Feb 07, 2024
                    mPokket Customer Care's response
                    Hi Tudammel,

                    Thanks for your confirmation & we believe your concern has been resolved.

                    Regards,
                    Team mPokket.
                    Hi Tudammel,

                    We understand your concern. We would get in touch with you shortly & resolve your concern.

                    Regards,
                    Team mPokket.
                    Hi Tudammel,

                    Thanks for your confirmation & we believe your concern has been resolved.

                    Regards,
                    Team mPokket.
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                      M
                      Mohitss0101
                      from Jhunjhunu, Rajasthan
                      Jan 2, 2024
                      Feb 7, 2024
                      This thread was updated on Feb 7, 2024
                      Resolved
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                      Regarding NOC and account Closure permanently.

                      I haven't taken any loan till now but still its showing in my credit report, i contacted you previously also but still no resolution provided.
                      Please close my account permanently from your syste.. And remove data from my cibil score.

                      Account no. - [protected]
                      Contact me - [protected]...
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                      K
                      kisstu143
                      from Raipur, Chhattisgarh
                      Jan 2, 2024
                      Feb 7, 2024
                      This thread was updated on Feb 7, 2024
                      Resolved
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                      Address: Maybright Ventures Private Limited

                      [protected]
                      +91-[protected]
                      i have to some loan issued to Mpokket before some month's.
                      but today was Mpokket Recovery Team Continue call msg me and my family member's i have requested to give me some time i have pay all Loan part payment. please see and resolve this problem.
                      thank you
                      recovery team number
                      +91-[protected]
                      Name - Tiger for (Mpokket Agent)
                      Jan 3, 2024
                      Complaint marked as Resolved 
                      PROBLEM IS RESOLVED
                      Verified Support
                      Feb 07, 2024
                      mPokket Customer Care's response
                      Hi Ram,

                      Our team has spoken to you & we believe your concern has been resolved.

                      Regards,
                      Team mPokket.
                      Hi Ram,

                      Our team has spoken to you & we believe your concern has been resolved.

                      Regards,
                      Team mPokket.
                      Helpful
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                        C
                        Crazy Prash
                        Dec 30, 2023
                        Feb 7, 2024
                        This thread was updated on Feb 7, 2024
                        Resolved
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                        Mpokket paid loan amount not closed cabil.

                        Address: Mpokket
                        Website: Mpokket

                        Mpokket not closed loan & Show Mpokket paid loan amount my cibil not replay and closed I am talk every time very bad service Mpokket. I am attract paid loan and cabil report photos ....
                        +26 photos
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                        S
                        suman sant
                        from Rewa, Madhya Pradesh
                        Dec 29, 2023
                        Feb 7, 2024
                        This thread was updated on Feb 7, 2024
                        Resolved
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                        Resolved

                        I am hereby attatching list of my closed loan ac. kindly report to cibil department inmmediately otherwise i will make complaint against you to RBI, CM helpline and RTI department...please find list

                        1. MPOKKETFIN Personal Loan no. MK2A576540ID83213923

                        2. MPOKKETFIN Personal Loan no. MK36216592ID83232661

                        3. MPOKKETFIN Personal Loan no. MKEC51A65D2ID83209731

                        4. MPOKKETFIN Personal Loan no. MKE24E464FBID79682869

                        5. MPOKKETFIN Personal Loan no. MKE3B8C64BDID79685089

                        6. MPOKKETFIN Personal Loan no. MKEB9E66400ID79685198

                        7. MPOKKETFIN Personal Loan no. MKE221F64D4ID73119348
                        Mar 9, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 07, 2024
                        mPokket Customer Care's response
                        Our team has spoken to you & we believe your concern has been resolved.
                        Verified Support
                        Feb 07, 2024
                        mPokket Customer Care's response
                        Hi Suman,

                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                        Regards,
                        Team mPokket.
                        Hi Suman,

                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                        Regards,
                        Team mPokket.
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                          K
                          kamalflc2023
                          Dec 29, 2023
                          Jan 25, 2024
                          This thread was updated on Jan 25, 2024
                          Resolved
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                          Resolved

                          I already clear my loan amnt and now no loan is active ...but still from ur side no NOC has been issued ...nor no update in CIBIL TOO.its my humble request to please issue me NOC TO MY GMAIL ID [protected]@gmail.com and also update in CIBIL ...otherwise I'm forwarding this complain to RBI ALSO...
                          Feb 1, 2024
                          Complaint marked as Resolved 
                          Solved
                          Hi kamalflc2023,

                          Please DM us your registered number & we would certainly help you.

                          Regards,
                          Team mPokket.
                          kamalflc2023's [Complaint's author] reply, Feb 1, 2024
                          Solved
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                            kamalflc2023
                            Dec 29, 2023
                            Jan 1, 2024
                            This thread was updated on Jan 1, 2024
                            Resolved
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                            Resolved

                            I already paid loan amnt but still not received NOC FROM MPOKKET, hence requesting you to please issue me a NOC from ur side...
                            Feb 1, 2024
                            Complaint marked as Resolved 
                            Solved
                            Hi kamalflc2023,

                            Please DM us your registered number & we would certainly help you.

                            Regards,
                            Team mPokket.
                            kamalflc2023's [Complaint's author] reply, Feb 1, 2024
                            Solved
                            Hi kamalflc2023,

                            Please DM us your registered number & we would certainly help you.

                            Regards,
                            Team mPokket.
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                              A
                              Arockiya vimalraj
                              Dec 27, 2023
                              Feb 8, 2024
                              This thread was updated on Feb 8, 2024
                              Resolved
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                              Resolved

                              I am already my bank account add please kindly my bank account delete my bank[protected]
                              Mar 10, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 07, 2024
                              mPokket Customer Care's response
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              Verified Support
                              Feb 08, 2024
                              mPokket Customer Care's response
                              Hi Arockiya,

                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                              Regards,
                              Team mPokket.
                              Hi kamalflc2023,

                              Please DM us your registered number & we would certainly help you.

                              Regards,
                              Team mPokket.
                              Hi Arockiya,

                              Please DM us your registered number & we would certainly help you.

                              Regards,
                              Team mPokket.
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