mPokket Complaints &amp; Reviews

I have taken loan of rupee 2500 3 months back, due to some personal financial problem i couldn't repay loan amount on time now they have added late fine of total rupee 4160 its almost double the money i have taken, they have deducted interest before crediting amount to my bank .they call me daily abuse me they are very rude, i request them to remove my late fee but they are not ready, im mentally depressed, im student doing part time job,...

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I have taken loan of 2500 form mpocket 3 months back, before crediting amount to my bank account they deducted interest and credited amount to my bank account due to my personal financial problem i couldn't repay it on time now they have increased my late fine to 4160 which is increasing daily i recive call from mpocket daily they are very rude and abuse me i request them to reduce my late fine but they are not ready, thry even called my...

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I lost my mom in covid pandemic
my father is a small farmer
i have a younger brother
i am a student
i did not have any job
i take 10k loan now they are asking for 19000 penalty.
i am ready to pay please remove all late fess i will pay immidiately.
earlierly they asked me to pay 19000, now telling that 24000
but its too big for 10k loan
i am ready to pay principal and interest.br...

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I'm Sukumar take a loan before 8 months from mpokket Rupees 18500. But unfortunately I have health issues I can't able to pay the loan amount on scheduled time. Because I am not able to go to office I'm clearly mentioned the reason to mpokket team those who are call me regarding the repayment but they didn't hear anything and started to call my father number on daily basis. Now the amount with Over due nearly 40000 rupees to till date. If...

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I have cleared 7 out of 14 loan taken in Mpokket. For the amount of 14000, the interest and penalty charged is around 20k.
Now I am supposed to pay 34k approx which I am looking forward to waiver. Ned help...

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Hi team

Ready to clear my pending dues but kindly send me the payment link to clear

Sriharsha
[protected]...

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Address: kolkata

Website: www.mpokket.in

I have took the loan of 5k from mpokket as i repaid all the due before when i took the loan and now i cannot repay the loan as i need sometime to repay it and they have doubled the amount of the loan i took and they are harassing me over the calls, calling my relatives and my parents and i am the only girl at my house they are creating the bad reputation of myself and it is so frustrating because of the harassment i don't know what to do and it is so depressing. please let me allow to pay the actual loan amount i have taken i can't repay the double amount as i am a student and don't let people thing to do something more because of your harassment

Jan 20, 2024

Complaint marked as Resolved

I got a call from nirav sir and they asked me about my reasons and even given me off on wavier penalty and he was really humble towards the customer problems how one should be while dealing with challenges and even asked me when i can pay the amount. Thank you for the help mpokket

Verified Support

Feb 07, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

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mPokket Customer Care

from Kolkata, West Bengal

Jan 20, 2024

Verified Support

Hi Sana,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

Sana Chauhan's [Complaint's author] reply, Jan 20, 2024

Number : 9766259710
Mail : [email protected]

mPokket Customer Care's response, Jan 20, 2024

Verified Support

Hi Sana,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

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Address: SURAT

My mobile number is-[protected] plzz update my profir and recheak my history and limit provied statement upload old but current not option statement uploading option so i req verify my income and than limit provied

Jan 23, 2024

Complaint marked as Resolved

Thank you for resolve my problem

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Vaibhav,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Jan 20, 2024

Verified Support

Hi Vaibhav,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Jan 23, 2024

Verified Support

Hi Vaibhav,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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I have took the loan before 9 months from mpokket and i couldn't repay the loan as they have increased the repayment amount double of i have taken and now they started calling my relatives, parents and friends and threatening that they will file a compliant and will send police to home address i don't know how should i react on this as i am a only girl of my family and they have been harassing me over calls and asking me to pay the double amount as soon as i can please me out of this

Jan 20, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

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mPokket Customer Care

from Kolkata, West Bengal

Jan 20, 2024

Verified Support

Hi Sana,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

Krish112's reply, Feb 13, 2024

7013104802

Krish112's reply, Feb 13, 2024

7013104801

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Address: janikapal, aghirapada, oupada,balasore,odisha,756049

HI,

I have cleared all my due in mPokket application, but still it's showing it's not closed i have full prove i have cleared .. please check and closed my due

also improve my credit score

NAME- KAMALAKANTA KAR
NUM- [protected]
MAIL- [protected]@gmail.com

Jan 20, 2024

Complaint marked as Resolved

Hi Mpokket called me and they told me within 1 month means (Feb 15 ) my all active loan which one showing active they will close Thank you

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Kamalakanta,

Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared you the NDC on registered mail id.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Jan 20, 2024

Verified Support

Hi Kamalakanta,

Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared you the NDC on registered mail id.

Regards,
Team mPokket.

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I want maximum limit...you guys provide.

Jan 18, 2024

Complaint marked as Resolved

I got satisfactory response from the team.

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Nancyyyy,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Jan 18, 2024

Verified Support

Hi Nancyyyy,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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1 Comment

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Not satisfied with the limit provided.

Jan 18, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Nancyyyy,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 18, 2024

Verified Support

Hi Nancyyyy,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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Dear M pokket support team,
I am Athil I have cleared all my dues and I want to delete my m pokket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

Regards
Athil

Jan 17, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Athil,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared you the NDC on registered mail id.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Jan 17, 2024

Verified Support

Hi Athil,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared you the NDC on registered mail id.

Regards,
Team mPokket.

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I have taken loan from MPokket my registered mobile number - [protected]
Due to financial issues I can't able to repay the amount i need some time for payment
Your recovery agents are Harrasing me and calling my relatives.
They are Harrasing me daily. Kindly loot at this .

Jan 18, 2024

Complaint marked as Resolved

Mujhe Naman se baat karke accha laga Mera loan ka date increase karne ke liye thank you

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Wasif00789,

Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared appropriate information during our telephonic conversation.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 17, 2024

Verified Support

Hi Wasif00789,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Jan 18, 2024

Verified Support

Hi Wasif00789,

Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared appropriate information during our telephonic conversation.

Regards,
Team mPokket.

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I am Prem Rathod your customer logged in with number [protected]. Due to some financial issues I can't repay your amounts so need a time for these, after 1 month you can take any legel action against me, before these I need a time for loan repayment

Thanking you
Prem Rathod

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Prem,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Prem,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Jan 15, 2024

Verified Support

Hi Prem,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Jan 17, 2024

Verified Support

Hi Prem,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 3, 2024

Verified Support

Hi Prem,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 6, 2024

Verified Support

Hi Prem,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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My device is hack so my bank account is block so i have not able to paymnet
but company is calling is continuse...

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Address: S3 Group Technosoft India Private limited, No 15, 4th Floor, Bannerghatta Rd, Sarakki Industrial Layout, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka

Hello MPocket,
I am Pavan.R and I have taken a loan from your company. I have successfully repayed all the loan amount, yet I haven't received my NOC. I want my NOC and clearance of outstanding amount from my CIBIL score as it is affecting my other processes. The CIBIL Report is still showing the paid amount as pending. I hope it will be resolved as soon as possible

Jan 12, 2024

Complaint marked as Resolved

Thank you Mpocket for resolving the issue ASAP. I got the NDC and it will be helpfull for my CIBIL.

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Pavan,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 12, 2024

Verified Support

Hi Pavan,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.

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Limit do

Jan 15, 2024

Complaint marked as Resolved

Naa

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Jamal,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 12, 2024

Verified Support

Hi Jamal,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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