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mpokket.com
4.9
Updated: May 3, 2026
Complaints 1287
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32
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mPokket reviews & complaints page 11

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A
Anurupa Majumder
Jan 10, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
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When will i get NOC or NDC for clearence for the paid loan amount. First I was told that the Certificate will be provided within 24-48 hours of payment, now mpokket is saying that after 45 days of payment. What is this behaviour? I need the NDC as soon as possible for my study loan.
Jan 12, 2024
Complaint marked as Resolved 
NDC received
Verified Support
Feb 07, 2024
mPokket Customer Care's response Hi Anurupa,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.
View replies
Hi Anurupa,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.
Reply
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    R
    Rajamohan Redd
    from Bengaluru, Karnataka
    Jan 10, 2024
    Feb 7, 2024
    This thread was updated on Feb 7, 2024
    Resolved
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    Hi Team,

    My self Rajamohan Reddy,
    Mobile : [protected]
    Mail: [protected]@gmail.com

    I have paid my load 10 days back and not received NOC yet. Please share NOC .

    Regards,
    Rajamohan
    Mar 10, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 07, 2024
    mPokket Customer Care's response     Hi Rajamohan,

    Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

    Regards,
    Team mPokket.
    View replies
    Hi Rajamohan,

    Please DM us your registered number & we would certainly help you.

    Regards,
    Team mPokket.
    Reply
    Hi,
    Registered Mobile number: [protected]
    Reply
    Hi Rajamohan,

    Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

    Regards,
    Team mPokket.
    Reply
    Hi Rajamohan,

    Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

    Regards,
    Team mPokket.
    Reply
    Hi Rajamohan,

    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you. Aside, we have shared No Due Certificate on your registered mail id. Our team has spoken to you previously & we believe your concern has been resolved

    Regards,
    Team mPokket.
    Reply
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      K
      kamal_kumar6446
      from Delhi, Delhi
      Jan 8, 2024
      Feb 7, 2024
      This thread was updated on Feb 7, 2024
      Resolved
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      Dear Team,
      i Informing about my loan account, I had closed all my loan on time, but my loan account of September month is showing active in my cibil report due to wich my CIBIL score is decreasing.

      Name- Kamal
      Register number - [protected]

      please update Asap.
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 07, 2024
      mPokket Customer Care's response       Hi Kamal,

      Our team has spoken to you previously & we believe your concern has been addressed.

      Regards,
      Team mPokket.
      View replies
      Hi Kamal,

      Please DM us your registered number & we would certainly help you.

      Regards,
      Team mPokket.
      Reply
      Hi Kamal,

      Our team has spoken to you & we believe your concern has been addressed.

      Regards,
      Team mPokket.
      Reply
      Hi Kamal,

      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you. Our team has spoken to you previously & we believe your concern has been addressed.

      Regards,
      Team mPokket.
      Reply
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        R
        [email protected]
        Jan 5, 2024
        Feb 7, 2024
        This thread was updated on Feb 7, 2024
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        In equifax Credit report my account showing active even after clearing loans

        Dear Mpokket,
        MY SELF CHENNAGARI RAKESH GOUD
        EMAIL: [protected]@gmail.com
        mobile no:[protected]
        i have paid my all pending loan amount please look in the issue and close it.
        for any details you can call me on mobile no: [protected]
        as i paid with penalty fees i want my loan closing status as closed instead of settlement
        pfa attachment for proof for NOC and please clear my loan in equifax credit...
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        M
        mashu1234333
        from Parappanangadi, Kerala
        Jan 5, 2024
        Feb 7, 2024
        This thread was updated on Feb 7, 2024
        Resolved
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        I have to register a complaint regarding on the loan reminder. As I have only received 2000, 500 once and the app shows to repay it twice.I have repaid every loan I have taken from mpokket.But the penalty for the 2000 and 500 are 3728 & 836 Rs which i didnt credited with the amount. I think it's some kind of error. Pls resolve this issue as soon as possible.My cibil score decrease drastically.the calls are coming everyday.
        Mar 10, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 07, 2024
        mPokket Customer Care's response         Hi mashu1234333,

        Please DM us your registered number & we would certainly help you.

        Regards,
        Team mPokket.
        View replies
        Hi mashu1234333,

        Please DM us your registered number & we would certainly help you.

        Regards,
        Team mPokket.
        Reply
        Hi mashu1234333,

        Please DM us your registered number & we would certainly help you.

        Regards,
        Team mPokket.
        Reply
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          M
          mashu1234333
          from Parappanangadi, Kerala
          Jan 5, 2024
          Feb 7, 2024
          This thread was updated on Feb 7, 2024
          Resolved
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          Website: www.mpokket.com

          I have to register a complaint regarding on the loan reminder. As I have only received 2000, 500 once and the app shows to repay it twice.I have repaid every loan I have taken from mpokket.But the penalty for the 2000 and 500 are 3728 & 836 Rs which i didnt credited with the amount. I think it's some kind of error. Pls resolve this issue as soon as possible.My cibil score decrease drastically.
          Mar 10, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 07, 2024
          mPokket Customer Care's response           Hi mashu1234333,

          Please DM us your registered number & we would certainly help you.

          Regards,
          Team mPokket.
          View replies
          Hi mashu1234333,

          Please DM us your registered number & we would certainly help you.

          Regards,
          Team mPokket.
          Reply
          Hi mashu1234333,

          Please DM us your registered number & we would certainly help you.

          Regards,
          Team mPokket.
          Reply
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            G
            gopiraju4946
            from Markapur, Andhra Pradesh
            Jan 5, 2024
            Feb 7, 2024
            This thread was updated on Feb 7, 2024
            Resolved
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            Request noc

            I'm Completed all my dues but not received any letter regarding noc please provide noc immediately...
            Registed Number [protected]...
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            R
            rajendra_18
            from Visakhapatnam, Andhra Pradesh
            Jan 4, 2024
            Feb 7, 2024
            This thread was updated on Feb 7, 2024
            Resolved
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            Resolved

            Address: 530007,NGGOS COLONY,MURALI NAGAR,Visakhapatnam

            I cleared all the dues with penalty but still it is showing up in negative account. Can you remove it from negative account by giving an NOC.
            Mar 10, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 07, 2024
            mPokket Customer Care's response             Hi rajendra_18,

            We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

            Regards,
            Team mPokket.
            View replies
            Hi rajendra_18,

            Please DM us your registered number & we would certainly help you.

            Regards,
            Team mPokket.
            Reply
            Hi rajendra_18,

            We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

            Regards,
            Team mPokket.
            Reply
            Hi rajendra_18,

            We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

            Regards,
            Team mPokket.
            Reply
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              T
              Thoque
              from Mangaldoi, Assam
              Jan 4, 2024
              Feb 7, 2024
              This thread was updated on Feb 7, 2024
              Resolved
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              Resolved

              I've taken a loan from mpokket and I've been declared insolvent even after stating that mpokket have charged too much interest from mpokket and I've somehow cleared the loan and I've received NOC but all my loans are still showing open and the customer support number never gets connected, my loan accounts are as follows
              MKCCA762EDID35491571 and MKBBB16200ID34716265
              Feb 1, 2024
              Complaint marked as Resolved 
              Thank you mPokket. My problem has been resolved
              Verified Support
              Feb 07, 2024
              mPokket Customer Care's response               Hi Tudammel,

              Thanks for your confirmation & we believe your concern has been resolved.

              Regards,
              Team mPokket.
              View replies
              Hi Tudammel,

              We understand your concern. We would get in touch with you shortly & resolve your concern.

              Regards,
              Team mPokket.
              Reply
              Hi Tudammel,

              Thanks for your confirmation & we believe your concern has been resolved.

              Regards,
              Team mPokket.
              Reply
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                M
                Mohitss0101
                from Jhunjhunu, Rajasthan
                Jan 2, 2024
                Jan 6, 2025
                This thread was updated on Jan 6, 2025
                Resolved
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                Resolved

                Regarding NOC and account Closure permanently.

                I haven't taken any loan till now but still its showing in my credit report, i contacted you previously also but still no resolution provided.
                Please close my account permanently from your syste.. And remove data from my cibil score.

                Account no. - [protected]
                Contact me - [protected]...
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                K
                kisstu143
                from Raipur, Chhattisgarh
                Jan 2, 2024
                Feb 7, 2024
                This thread was updated on Feb 7, 2024
                Resolved
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                Resolved

                Address: Maybright Ventures Private Limited

                [protected]
                +91-[protected]
                i have to some loan issued to Mpokket before some month's.
                but today was Mpokket Recovery Team Continue call msg me and my family member's i have requested to give me some time i have pay all Loan part payment. please see and resolve this problem.
                thank you
                recovery team number
                +91-[protected]
                Name - Tiger for (Mpokket Agent)
                Jan 3, 2024
                Complaint marked as Resolved 
                PROBLEM IS RESOLVED
                Verified Support
                Feb 07, 2024
                mPokket Customer Care's response                 Hi Ram,

                Our team has spoken to you & we believe your concern has been resolved.

                Regards,
                Team mPokket.
                View replies
                Hi Ram,

                Our team has spoken to you & we believe your concern has been resolved.

                Regards,
                Team mPokket.
                Reply
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                  C
                  Crazy Prash
                  Dec 30, 2023
                  Feb 7, 2024
                  This thread was updated on Feb 7, 2024
                  Resolved
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                  Resolved

                  Mpokket paid loan amount not closed cabil.

                  Address: Mpokket
                  Website: Mpokket

                  Mpokket not closed loan & Show Mpokket paid loan amount my cibil not replay and closed I am talk every time very bad service Mpokket. I am attract paid loan and cabil report photos ....
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                  S
                  suman sant
                  from Rewa, Madhya Pradesh
                  Dec 29, 2023
                  Feb 7, 2024
                  This thread was updated on Feb 7, 2024
                  Resolved
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                  Resolved

                  I am hereby attatching list of my closed loan ac. kindly report to cibil department inmmediately otherwise i will make complaint against you to RBI, CM helpline and RTI department...please find list

                  1. MPOKKETFIN Personal Loan no. MK2A576540ID83213923

                  2. MPOKKETFIN Personal Loan no. MK36216592ID83232661

                  3. MPOKKETFIN Personal Loan no. MKEC51A65D2ID83209731

                  4. MPOKKETFIN Personal Loan no. MKE24E464FBID79682869

                  5. MPOKKETFIN Personal Loan no. MKE3B8C64BDID79685089

                  6. MPOKKETFIN Personal Loan no. MKEB9E66400ID79685198

                  7. MPOKKETFIN Personal Loan no. MKE221F64D4ID73119348
                  Mar 9, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 07, 2024
                  mPokket Customer Care's response                   Our team has spoken to you & we believe your concern has been resolved.
                  Verified Support
                  Feb 07, 2024
                  mPokket Customer Care's response                   Hi Suman,

                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                  Regards,
                  Team mPokket.
                  View replies
                  Hi Suman,

                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                  Regards,
                  Team mPokket.
                  Reply
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                    K
                    kamalflc2023
                    Dec 29, 2023
                    Jan 25, 2024
                    This thread was updated on Jan 25, 2024
                    Resolved
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                    Resolved

                    I already clear my loan amnt and now no loan is active ...but still from ur side no NOC has been issued ...nor no update in CIBIL TOO.its my humble request to please issue me NOC TO MY GMAIL ID [protected]@gmail.com and also update in CIBIL ...otherwise I'm forwarding this complain to RBI ALSO...
                    Feb 1, 2024
                    Complaint marked as Resolved 
                    Solved
                    View replies
                    Hi kamalflc2023,

                    Please DM us your registered number & we would certainly help you.

                    Regards,
                    Team mPokket.
                    Reply
                    kamalflc2023's [Complaint's author] reply, Feb 1, 2024
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                      K
                      kamalflc2023
                      Dec 29, 2023
                      Jan 1, 2024
                      This thread was updated on Jan 1, 2024
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                      I already paid loan amnt but still not received NOC FROM MPOKKET, hence requesting you to please issue me a NOC from ur side...
                      Feb 1, 2024
                      Complaint marked as Resolved 
                      Solved
                      View replies
                      Hi kamalflc2023,

                      Please DM us your registered number & we would certainly help you.

                      Regards,
                      Team mPokket.
                      Reply
                      kamalflc2023's [Complaint's author] reply, Feb 1, 2024
                      Solved
                      Hi kamalflc2023,

                      Please DM us your registered number & we would certainly help you.

                      Regards,
                      Team mPokket.
                      Reply
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                        A
                        Arockiya vimalraj
                        Dec 27, 2023
                        Feb 8, 2024
                        This thread was updated on Feb 8, 2024
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                        Resolved

                        I am already my bank account add please kindly my bank account delete my bank[protected]
                        Mar 10, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 07, 2024
                        mPokket Customer Care's response                         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Verified Support
                        Feb 08, 2024
                        mPokket Customer Care's response                         Hi Arockiya,

                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                        Regards,
                        Team mPokket.
                        View replies
                        Hi kamalflc2023,

                        Please DM us your registered number & we would certainly help you.

                        Regards,
                        Team mPokket.
                        Reply
                        Hi Arockiya,

                        Please DM us your registered number & we would certainly help you.

                        Regards,
                        Team mPokket.
                        Reply
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                          G
                          [email protected]
                          Dec 21, 2023
                          Jan 10, 2024
                          This thread was updated on Jan 10, 2024
                          Resolved
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                          Resolved

                          Hello MPocket, I am Vaibhav Gutte and I have taken a loan from your company. I have successfully repayed all the loan amount, yet I haven't received my NOC. I want my NOC and clearance of outstanding amount from my CIBIL score as it is affecting my other processes. I hope it will be resolved as soon as possible.
                          Dec 22, 2023
                          Complaint marked as Resolved 
                          I have received NDC certificate and my query has been resolved.
                          View replies
                          Hi Vaibhav,

                          Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                          Regards,
                          Team mPokket.
                          Reply
                          I have paid my loan on mpokket but has not yet received NOC. Need thr NOC as soon as possible becaise it is obstracting my other bank processes
                          Reply
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                            A
                            Abhijeet98889
                            from Faridabad, Haryana
                            Dec 21, 2023
                            Jan 17, 2024
                            This thread was updated on Jan 17, 2024
                            Resolved
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                            Resolved

                            Hey this side abhijeet i have uploaded all the details in mopokket and after i click on get offers or complete it shows me something went wrong why is this jappening
                            Jan 26, 2024
                            Complaint marked as Resolved 
                            Pathetic services the even call u on holidays dudes get some jobs plz
                            View replies
                            Hi Abhijeet,

                            Please DM us your registered number & we would certainly help you.

                            Regards,
                            Team mPokket.
                            Reply
                            Hi Abhijeet,

                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                            Regards,
                            Team mPokket.
                            Reply
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                              A
                              Ashish_47
                              Dec 21, 2023
                              Dec 27, 2023
                              This thread was updated on Dec 27, 2023
                              Resolved
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                              Resolved

                              I have cleared all my pending dues. I am yet to receive my NOC. Also I have requested to close my account. I have sent mail to their customer support regarding both but no response from their side.
                              Dec 27, 2023
                              Complaint marked as Resolved 
                              The customer support have contacted me and the started the process.
                              View replies
                              Hi Ashish,

                              Please DM us your registered number & we would certainly help you.

                              Regards,
                              Team mPokket.
                              Reply
                              Hi Ashish,

                              Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                              Regards,
                              Team mPokket.
                              Reply
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                                S
                                Swathika A
                                Dec 20, 2023
                                Dec 22, 2023
                                This thread was updated on Dec 22, 2023
                                Resolved
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                                Resolved

                                My ref number is 18878743... My loan due is today but the app is not loading... Kindly send the link for loan extension..
                                Dec 22, 2023
                                Complaint marked as Resolved 
                                Resolved
                                View replies
                                Hi Swathika,

                                Our team has spoken to you & we believe your concern has been resolved.

                                Regards,
                                Team mPokket.
                                Reply
                                My issue is resolved
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