Submit a Complaint
Claimed

mPokket Complaints & Reviews

mpokket.com
4.9
Updated: Dec 31, 2025
Complaints 1286
Resolved
1254
Unresolved
32
Amazing! 🤩 It’s great to see how mPokket is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. mPokket’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.
Complaints
Contacts

File a complaint to mPokket

Having problems with mPokket?

File a complaint and get it resolved by mPokket customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Loans
mPokket

mPokket reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajamohan Redd
from Bengaluru, Karnataka
Jan 10, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
Report
Copy
Resolved

Hi Team,

My self Rajamohan Reddy,
Mobile : [protected]
Mail: [protected]@gmail.com

I have paid my load 10 days back and not received NOC yet. Please share NOC .

Regards,
Rajamohan
Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 07, 2024
mPokket Customer Care's response Hi Rajamohan,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.
View replies
Hi Rajamohan,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.
Reply
Hi,
Registered Mobile number: [protected]
Reply
Hi Rajamohan,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.
Reply
Hi Rajamohan,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.
Reply
Hi Rajamohan,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you. Aside, we have shared No Due Certificate on your registered mail id. Our team has spoken to you previously & we believe your concern has been resolved

Regards,
Team mPokket.
Reply
Helpful
Found this helpful?
5 Comments
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    kamal_kumar6446
    from Delhi, Delhi
    Jan 8, 2024
    Feb 7, 2024
    This thread was updated on Feb 7, 2024
    Resolved
    Report
    Copy
    Resolved

    Dear Team,
    i Informing about my loan account, I had closed all my loan on time, but my loan account of September month is showing active in my cibil report due to wich my CIBIL score is decreasing.

    Name- Kamal
    Register number - [protected]

    please update Asap.
    Mar 10, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 07, 2024
    mPokket Customer Care's response     Hi Kamal,

    Our team has spoken to you previously & we believe your concern has been addressed.

    Regards,
    Team mPokket.
    View replies
    Hi Kamal,

    Please DM us your registered number & we would certainly help you.

    Regards,
    Team mPokket.
    Reply
    Hi Kamal,

    Our team has spoken to you & we believe your concern has been addressed.

    Regards,
    Team mPokket.
    Reply
    Hi Kamal,

    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you. Our team has spoken to you previously & we believe your concern has been addressed.

    Regards,
    Team mPokket.
    Reply
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      [email protected]
      Jan 5, 2024
      Feb 7, 2024
      This thread was updated on Feb 7, 2024
      Resolved
      Report
      Copy
      Resolved

      In equifax Credit report my account showing active even after clearing loans

      Dear Mpokket,
      MY SELF CHENNAGARI RAKESH GOUD
      EMAIL: [protected]@gmail.com
      mobile no:[protected]
      i have paid my all pending loan amount please look in the issue and close it.
      for any details you can call me on mobile no: [protected]
      as i paid with penalty fees i want my loan closing status as closed instead of settlement
      pfa attachment for proof for NOC and please clear my loan in equifax credit...
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy
      M
      mashu1234333
      from Parappanangadi, Kerala
      Jan 5, 2024
      Feb 7, 2024
      This thread was updated on Feb 7, 2024
      Resolved
      Report
      Copy
      Resolved

      I have to register a complaint regarding on the loan reminder. As I have only received 2000, 500 once and the app shows to repay it twice.I have repaid every loan I have taken from mpokket.But the penalty for the 2000 and 500 are 3728 & 836 Rs which i didnt credited with the amount. I think it's some kind of error. Pls resolve this issue as soon as possible.My cibil score decrease drastically.the calls are coming everyday.
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 07, 2024
      mPokket Customer Care's response       Hi mashu1234333,

      Please DM us your registered number & we would certainly help you.

      Regards,
      Team mPokket.
      View replies
      Hi mashu1234333,

      Please DM us your registered number & we would certainly help you.

      Regards,
      Team mPokket.
      Reply
      Hi mashu1234333,

      Please DM us your registered number & we would certainly help you.

      Regards,
      Team mPokket.
      Reply
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        mashu1234333
        from Parappanangadi, Kerala
        Jan 5, 2024
        Feb 7, 2024
        This thread was updated on Feb 7, 2024
        Resolved
        Report
        Copy
        Resolved

        Website: www.mpokket.com

        I have to register a complaint regarding on the loan reminder. As I have only received 2000, 500 once and the app shows to repay it twice.I have repaid every loan I have taken from mpokket.But the penalty for the 2000 and 500 are 3728 & 836 Rs which i didnt credited with the amount. I think it's some kind of error. Pls resolve this issue as soon as possible.My cibil score decrease drastically.
        Mar 10, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 07, 2024
        mPokket Customer Care's response         Hi mashu1234333,

        Please DM us your registered number & we would certainly help you.

        Regards,
        Team mPokket.
        View replies
        Hi mashu1234333,

        Please DM us your registered number & we would certainly help you.

        Regards,
        Team mPokket.
        Reply
        Hi mashu1234333,

        Please DM us your registered number & we would certainly help you.

        Regards,
        Team mPokket.
        Reply
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          gopiraju4946
          from Markapur, Andhra Pradesh
          Jan 5, 2024
          Feb 7, 2024
          This thread was updated on Feb 7, 2024
          Resolved
          Report
          Copy
          Resolved

          Request noc

          I'm Completed all my dues but not received any letter regarding noc please provide noc immediately...
          Registed Number [protected]...
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy
          R
          rajendra_18
          from Visakhapatnam, Andhra Pradesh
          Jan 4, 2024
          Feb 7, 2024
          This thread was updated on Feb 7, 2024
          Resolved
          Report
          Copy
          Resolved

          Address: 530007,NGGOS COLONY,MURALI NAGAR,Visakhapatnam

          I cleared all the dues with penalty but still it is showing up in negative account. Can you remove it from negative account by giving an NOC.
          Mar 10, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 07, 2024
          mPokket Customer Care's response           Hi rajendra_18,

          We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

          Regards,
          Team mPokket.
          View replies
          Hi rajendra_18,

          Please DM us your registered number & we would certainly help you.

          Regards,
          Team mPokket.
          Reply
          Hi rajendra_18,

          We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

          Regards,
          Team mPokket.
          Reply
          Hi rajendra_18,

          We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

          Regards,
          Team mPokket.
          Reply
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            Thoque
            from Mangaldoi, Assam
            Jan 4, 2024
            Feb 7, 2024
            This thread was updated on Feb 7, 2024
            Resolved
            Report
            Copy
            Resolved

            I've taken a loan from mpokket and I've been declared insolvent even after stating that mpokket have charged too much interest from mpokket and I've somehow cleared the loan and I've received NOC but all my loans are still showing open and the customer support number never gets connected, my loan accounts are as follows
            MKCCA762EDID35491571 and MKBBB16200ID34716265
            Feb 1, 2024
            Complaint marked as Resolved 
            Thank you mPokket. My problem has been resolved
            Verified Support
            Feb 07, 2024
            mPokket Customer Care's response             Hi Tudammel,

            Thanks for your confirmation & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            View replies
            Hi Tudammel,

            We understand your concern. We would get in touch with you shortly & resolve your concern.

            Regards,
            Team mPokket.
            Reply
            Hi Tudammel,

            Thanks for your confirmation & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            Reply
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mohitss0101
              from Jhunjhunu, Rajasthan
              Jan 2, 2024
              Jan 6, 2025
              This thread was updated on Jan 6, 2025
              Resolved
              Report
              Copy
              Resolved

              Regarding NOC and account Closure permanently.

              I haven't taken any loan till now but still its showing in my credit report, i contacted you previously also but still no resolution provided.
              Please close my account permanently from your syste.. And remove data from my cibil score.

              Account no. - [protected]
              Contact me - [protected]...
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy
              K
              kisstu143
              from Raipur, Chhattisgarh
              Jan 2, 2024
              Feb 7, 2024
              This thread was updated on Feb 7, 2024
              Resolved
              Report
              Copy
              Resolved

              Address: Maybright Ventures Private Limited

              [protected]
              +91-[protected]
              i have to some loan issued to Mpokket before some month's.
              but today was Mpokket Recovery Team Continue call msg me and my family member's i have requested to give me some time i have pay all Loan part payment. please see and resolve this problem.
              thank you
              recovery team number
              +91-[protected]
              Name - Tiger for (Mpokket Agent)
              Jan 3, 2024
              Complaint marked as Resolved 
              PROBLEM IS RESOLVED
              Verified Support
              Feb 07, 2024
              mPokket Customer Care's response               Hi Ram,

              Our team has spoken to you & we believe your concern has been resolved.

              Regards,
              Team mPokket.
              View replies
              Hi Ram,

              Our team has spoken to you & we believe your concern has been resolved.

              Regards,
              Team mPokket.
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                Crazy Prash
                Dec 30, 2023
                Feb 7, 2024
                This thread was updated on Feb 7, 2024
                Resolved
                Report
                Copy
                Resolved

                Mpokket paid loan amount not closed cabil.

                Address: Mpokket
                Website: Mpokket

                Mpokket not closed loan & Show Mpokket paid loan amount my cibil not replay and closed I am talk every time very bad service Mpokket. I am attract paid loan and cabil report photos ....
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy
                S
                suman sant
                from Rewa, Madhya Pradesh
                Dec 29, 2023
                Feb 7, 2024
                This thread was updated on Feb 7, 2024
                Resolved
                Report
                Copy
                Resolved

                I am hereby attatching list of my closed loan ac. kindly report to cibil department inmmediately otherwise i will make complaint against you to RBI, CM helpline and RTI department...please find list

                1. MPOKKETFIN Personal Loan no. MK2A576540ID83213923

                2. MPOKKETFIN Personal Loan no. MK36216592ID83232661

                3. MPOKKETFIN Personal Loan no. MKEC51A65D2ID83209731

                4. MPOKKETFIN Personal Loan no. MKE24E464FBID79682869

                5. MPOKKETFIN Personal Loan no. MKE3B8C64BDID79685089

                6. MPOKKETFIN Personal Loan no. MKEB9E66400ID79685198

                7. MPOKKETFIN Personal Loan no. MKE221F64D4ID73119348
                Mar 9, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 07, 2024
                mPokket Customer Care's response                 Our team has spoken to you & we believe your concern has been resolved.
                Verified Support
                Feb 07, 2024
                mPokket Customer Care's response                 Hi Suman,

                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                Regards,
                Team mPokket.
                View replies
                Hi Suman,

                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                Regards,
                Team mPokket.
                Reply
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  kamalflc2023
                  Dec 29, 2023
                  Jan 25, 2024
                  This thread was updated on Jan 25, 2024
                  Resolved
                  Report
                  Copy
                  Resolved

                  I already clear my loan amnt and now no loan is active ...but still from ur side no NOC has been issued ...nor no update in CIBIL TOO.its my humble request to please issue me NOC TO MY GMAIL ID [protected]@gmail.com and also update in CIBIL ...otherwise I'm forwarding this complain to RBI ALSO...
                  Feb 1, 2024
                  Complaint marked as Resolved 
                  Solved
                  View replies
                  Hi kamalflc2023,

                  Please DM us your registered number & we would certainly help you.

                  Regards,
                  Team mPokket.
                  Reply
                  kamalflc2023's [Complaint's author] reply, Feb 1, 2024
                  Solved
                  Happy
                  Reply
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    kamalflc2023
                    Dec 29, 2023
                    Jan 1, 2024
                    This thread was updated on Jan 1, 2024
                    Resolved
                    Report
                    Copy
                    Resolved

                    I already paid loan amnt but still not received NOC FROM MPOKKET, hence requesting you to please issue me a NOC from ur side...
                    Feb 1, 2024
                    Complaint marked as Resolved 
                    Solved
                    View replies
                    Hi kamalflc2023,

                    Please DM us your registered number & we would certainly help you.

                    Regards,
                    Team mPokket.
                    Reply
                    kamalflc2023's [Complaint's author] reply, Feb 1, 2024
                    Solved
                    Hi kamalflc2023,

                    Please DM us your registered number & we would certainly help you.

                    Regards,
                    Team mPokket.
                    Reply
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Arockiya vimalraj
                      Dec 27, 2023
                      Feb 8, 2024
                      This thread was updated on Feb 8, 2024
                      Resolved
                      Report
                      Copy
                      Resolved

                      I am already my bank account add please kindly my bank account delete my bank[protected]
                      Mar 10, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 07, 2024
                      mPokket Customer Care's response                       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      Verified Support
                      Feb 08, 2024
                      mPokket Customer Care's response                       Hi Arockiya,

                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                      Regards,
                      Team mPokket.
                      View replies
                      Hi kamalflc2023,

                      Please DM us your registered number & we would certainly help you.

                      Regards,
                      Team mPokket.
                      Reply
                      Hi Arockiya,

                      Please DM us your registered number & we would certainly help you.

                      Regards,
                      Team mPokket.
                      Reply
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        [email protected]
                        Dec 21, 2023
                        Jan 10, 2024
                        This thread was updated on Jan 10, 2024
                        Resolved
                        Report
                        Copy
                        Resolved

                        Hello MPocket, I am Vaibhav Gutte and I have taken a loan from your company. I have successfully repayed all the loan amount, yet I haven't received my NOC. I want my NOC and clearance of outstanding amount from my CIBIL score as it is affecting my other processes. I hope it will be resolved as soon as possible.
                        Dec 22, 2023
                        Complaint marked as Resolved 
                        I have received NDC certificate and my query has been resolved.
                        View replies
                        Hi Vaibhav,

                        Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                        Regards,
                        Team mPokket.
                        Reply
                        I have paid my loan on mpokket but has not yet received NOC. Need thr NOC as soon as possible becaise it is obstracting my other bank processes
                        Reply
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Abhijeet98889
                          from Faridabad, Haryana
                          Dec 21, 2023
                          Jan 17, 2024
                          This thread was updated on Jan 17, 2024
                          Resolved
                          Report
                          Copy
                          Resolved

                          Hey this side abhijeet i have uploaded all the details in mopokket and after i click on get offers or complete it shows me something went wrong why is this jappening
                          Jan 26, 2024
                          Complaint marked as Resolved 
                          Pathetic services the even call u on holidays dudes get some jobs plz
                          View replies
                          Hi Abhijeet,

                          Please DM us your registered number & we would certainly help you.

                          Regards,
                          Team mPokket.
                          Reply
                          Hi Abhijeet,

                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                          Regards,
                          Team mPokket.
                          Reply
                          Helpful
                          2 other people found this review helpful
                          2 found this helpful
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ashish_47
                            Dec 21, 2023
                            Dec 27, 2023
                            This thread was updated on Dec 27, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            I have cleared all my pending dues. I am yet to receive my NOC. Also I have requested to close my account. I have sent mail to their customer support regarding both but no response from their side.
                            Dec 27, 2023
                            Complaint marked as Resolved 
                            The customer support have contacted me and the started the process.
                            View replies
                            Hi Ashish,

                            Please DM us your registered number & we would certainly help you.

                            Regards,
                            Team mPokket.
                            Reply
                            Hi Ashish,

                            Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                            Regards,
                            Team mPokket.
                            Reply
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Swathika A
                              Dec 20, 2023
                              Dec 22, 2023
                              This thread was updated on Dec 22, 2023
                              Resolved
                              Report
                              Copy
                              Resolved

                              My ref number is 18878743... My loan due is today but the app is not loading... Kindly send the link for loan extension..
                              Dec 22, 2023
                              Complaint marked as Resolved 
                              Resolved
                              View replies
                              Hi Swathika,

                              Our team has spoken to you & we believe your concern has been resolved.

                              Regards,
                              Team mPokket.
                              Reply
                              My issue is resolved
                              Reply
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                [email protected]
                                Dec 20, 2023
                                Dec 22, 2023
                                This thread was updated on Dec 22, 2023
                                Resolved
                                Report
                                Copy
                                Resolved

                                Dear Mpokket Team,

                                I have a Mpokket account in your database with the name ……………., and the email address connected to the Mpokket account is ………………..

                                Meanwhile, I have decided not to use the Mpokket account again for any reason. Therefore, I request that you kindly delete my Mpokket account from your database and clear all notifications.

                                Your Name Gayam Lohith Reddy

                                Email Account: [protected]@gmail.com

                                Phone Number:[protected]
                                Dec 22, 2023
                                Complaint marked as Resolved 
                                They have done well
                                View replies
                                Hi Gayam,

                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                                Regards,
                                Team mPokket.
                                Reply
                                Hi Gayam,

                                Our team has spoken to you & we believe your concern has been resolved.

                                Regards,
                                Team mPokket.
                                Reply
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit

                                  Related businesses

                                  India Infoline Finance [IIFL]
                                  4
                                  (1382)
                                  Polaris Services India
                                  1
                                  (17)
                                  Fairassets Technologies
                                  2
                                  (105)