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mPokket Complaints & Reviews

mpokket.com

4.9

Updated: Nov 24, 2025

Complaints 1271

Resolved

1235

Unresolved

36

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mPokket reviews & complaints page 11

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Hello MPocket, I am Vaibhav Gutte and I have taken a loan from your company. I have successfully repayed all the loan amount, yet I haven't received my NOC. I want my NOC and clearance of outstanding amount from my CIBIL score as it is affecting my other processes. I hope it will be resolved as soon as possible.

Dec 22, 2023

Complaint marked as Resolved

I have received NDC certificate and my query has been resolved.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 22, 2023

Verified Support

Hi Vaibhav,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.

A

Anurupa Majumder

Jan 10, 2024

I have paid my loan on mpokket but has not yet received NOC. Need thr NOC as soon as possible becaise it is obstracting my other bank processes

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Hey this side abhijeet i have uploaded all the details in mopokket and after i click on get offers or complete it shows me something went wrong why is this jappening

Jan 26, 2024

Complaint marked as Resolved

Pathetic services the even call u on holidays dudes get some jobs plz

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 23, 2023

Verified Support

Hi Abhijeet,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Jan 17, 2024

Verified Support

Hi Abhijeet,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

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I have cleared all my pending dues. I am yet to receive my NOC. Also I have requested to close my account. I have sent mail to their customer support regarding both but no response from their side.

Dec 27, 2023

Complaint marked as Resolved

The customer support have contacted me and the started the process.

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mPokket Customer Care

from Kolkata, West Bengal

Dec 23, 2023

Verified Support

Hi Ashish,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Dec 27, 2023

Verified Support

Hi Ashish,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.

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My ref number is 18878743... My loan due is today but the app is not loading... Kindly send the link for loan extension..

Dec 22, 2023

Complaint marked as Resolved

Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Dec 22, 2023

Verified Support

Hi Swathika,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

S

Swathika A

Dec 22, 2023

My issue is resolved

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Dear Mpokket Team,

I have a Mpokket account in your database with the name ……………., and the email address connected to the Mpokket account is ………………..

Meanwhile, I have decided not to use the Mpokket account again for any reason. Therefore, I request that you kindly delete my Mpokket account from your database and clear all notifications.

Your Name Gayam Lohith Reddy

Email Account: [protected]@gmail.com

Phone Number:[protected]

Dec 22, 2023

Complaint marked as Resolved

They have done well

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 22, 2023

Verified Support

Hi Gayam,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Dec 22, 2023

Verified Support

Hi Gayam,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Address: OLD PAHARGAON,Port Blair

Kindly provide me NOC for these following loans below.
Contact me as soon as possible [protected]

MKA5E06038ID18743444
MK9E396076ID18743428
CR7D436039ID18743010
CR5B0060D2ID17832345
CR10856093ID18762655

+1 photos

Jan 17, 2024

Complaint marked as Resolved

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 23, 2023

Verified Support

Hi Abhijit,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Dec 23, 2023

Verified Support

Hi Abhijit,

Please may you be updated that we have shared the No Due Certificate on your registered email id. Aside, we will request you to mark the raised concern as resolved on the portal.

Regards,
Team mPokket.

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Address: OLD PAHARGAON,Port Blair

Kindly provide me NOC for these following loans below.
My contact no. Is [protected]

MKA5E06038ID18743444
MK9E396076ID18743428
CR7D436039ID18743010
CR5B0060D2ID17832345
CR10856093ID18762655

+1 photos

Jan 17, 2024

Complaint marked as Resolved

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 23, 2023

Verified Support

Hi Abhijit,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Dec 23, 2023

Verified Support

Hi Abhijit,

Please may you be updated that we have shared the No Due Certificate on your registered email id. Aside, we will request you to mark the raised concern as resolved on the portal.

Regards,
Team mPokket.

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Dear Mpokket team,

I've cleared all my dues with the interest levied and there are no active loans on my name in Mpokket. I've observed that loans are still showing active on my name in CIBIL. Hereby requesting you to provide me the NOC ( No due certificate) and update the CIBIL report. Also, I've received the repayment receipt from your end for all the cleared loans. My email id is [protected]@gmail.com

+2 photos

Mar 9, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Pavan,

During our telephonic conversation, we have shared the appropriate information regarding your related concern. Aside, you have been already provided with No Due Certificate.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 27, 2023

Verified Support

Hi Pavan,

During our telephonic conversation, we have shared the appropriate information regarding your related concern. Aside, you have been already provided with No Due Certificate.

Regards,
Team mPokket.

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Address: Obula devara cheruvu

Respected Sir/Madam
Respectfully, I beg to state that, I am DERANGULA VINAY, My Aadhar No:[[protected]] Pan No:CRSPV0909C And My DOB:25th SEPTEMBER 2005 My Mobile No:[[protected]] And My Email Id: [protected]@gmail.com .I want to say you that now i am facing the problem, Problem is my mpocket profile is locked and now i can't pick a loan from mpocket, But i have already paid the loan on time . i have no mistake so please sir accept my request and resolve my problem.
Thanking you
Yours faithfully User

+1 photos

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 08, 2024

mPokket Customer Care's response Hi Vinay,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 15, 2024

Verified Support

Hi Vinay,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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Address: Kadiri saida puram

My profile has been blocked due to inconsistencies so I please unblock my profile.
I'll don't repeat it again so please provide me a ticket.
I have less time to pay my rent so please...
Provide me a chance...

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 08, 2024

mPokket Customer Care's response Hi Vinay,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 15, 2024

Verified Support

Hi Vinay,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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Team mpokket,
I have cleared my loans. i have repayed every loan and i have sent a mail to the mpokket support team regarding NOC . I still didn’t get my NOC and they have not been updated in my cibil . Its been more than 3 months i have closed my loan. But it has been not updated.
Regards,
[protected]@gmail.com

Feb 20, 2024

Complaint marked as Resolved

‪+91 91 471 861 72‬ ‪+91 91 471 861 07‬ They contacted me regarding the issue and i have explained them regarding the issue clearly. And I asked them to update in cibil website too and they did as the same I requested and I am marking it as resolved now.but its taking too long from mpokket.

Verified Support

Feb 08, 2024

mPokket Customer Care's response Hi Nikhil,

Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the raised concern as resolved.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 23, 2023

Verified Support

Hi Nikhil,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

Nikhil@2306's [Complaint's author] reply, Feb 2, 2024

8978739974

mPokket Customer Care

from Kolkata, West Bengal

Feb 1, 2024

Verified Support

Hi Nikhil,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 3, 2024

Verified Support

Hi Nikhil,

Our team has spoken to you & we believe your concern has been addressed. Aside, we have provided No Due Certificate on your registered mail id.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 5, 2024

Verified Support

Hi Nikhil,

Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the raised concern as resolved.

Regards,
Team mPokket.

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Address: Obula devara cheruvu

How to unlock my profile please help me fast...

+1 photos

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 08, 2024

mPokket Customer Care's response Hi Vinay,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 15, 2024

Verified Support

Hi Vinay,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 1, 2024

Verified Support

Hi Vinay,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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Kindly provide me my noc

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 08, 2024

mPokket Customer Care's response Hi Suman,

Thanks for your confirmation & we believe your concern has been resolved.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 15, 2024

Verified Support

Hi Suman,

Our team has spoken to you & we believe your concern has been addressed.

Regards,
Team mPokket.

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I took loan from mpokket of 13000/- I use to repay EMI on time that too huge amount of interest . Now I couldn't able to pay because I'm not making any money though I'm jobless . But they are calling me and harassing me daily .. some time I don't pick their call but they keep on calling .

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 08, 2024

mPokket Customer Care's response Hi database,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 14, 2023

Verified Support

Hi database,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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Address: KOTA

My Name is Vipin Shrivastava, I have deposit my loan amount Rs. 1082.87/- on 07-Dec-2023 via Phone Pay (two times Txn Id is UPI No[protected] &[protected] but not reflected in app also not return as refund, due to not updating on app i have again deposit my Loan Amount on 09-Dec-2023 Rs. 1087.87/- (Txn Id is UPI[protected] so please adjust or refund my amount Rs. 2165.74/-) which I have deposited on 07-Dec-2023 (two times). Please...

+3 photos

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Address: Lakhimpur dolpota khaga 787052

I am Bharat Bhushan Borah
[protected]
[protected]@gmail.com
Unblock my mpokket acount

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Bharat,

As per our telephonic conversation, we have shared appropriate information regarding your related query.
Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 14, 2023

Verified Support

Hi Bharat,

As per our telephonic conversation, we have shared appropriate information regarding your related query. Aside, we would request you to mark the raised query as resolved from your end.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Dec 14, 2023

Verified Support

Hi Bharat,

As per our telephonic conversation, we have shared appropriate information regarding your related query. Aside, we would request you to mark the raised query as resolved from your end.

Regards,
Team mPokket.

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Hello, I am using Mpokket for a long time. Today I was to pay Rs 2218 for a loan payment. But Mpokket debited Rs 2241 from my account. This is clear case of cheating. I didn't get any help from customer support.
Also I have applied for a loan which is activated but didn't no recieved in my bank account. It shows pending . It is pending for more than 9 hours. It's very disgusting.

Resolve this issue as soon as possible.

Jan 19, 2024

Complaint marked as Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Dec 14, 2023

Verified Support

Hi Souvik,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Also, we would like to keep you updated that on hearing of your concern, we have taken up the same in true earnest and have forwarded the same to the concerned department, as has been communicated to you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Jan 17, 2024

Verified Support

Hi Souvik,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you. However we believe your concern has been resolved.

Regards,
Team mPokket.

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I have applied a loan of 2000. They activated my loan but the amount is not credited to my bank account. It is pending for more than 24 hours....

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Dear Mpockket support team,
I am Suhas I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered mail id : [protected]@gmail.com

I have tried contacting the support through mail and by phone but am not getting any responses from there.

Also some of the closed loans are still showing as active in my account I request you to address and solve this issue as soon as possible and CLEAR ALL MY PERSONAL DATA FROM YOUR DATABASE.

Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

Thank you.

+2 photos

Dec 9, 2023

Complaint marked as Resolved

Resolved

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 15, 2024

Verified Support

Hi Suhas,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Dear Mpockket support team,
I am Rohit kumar I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful.
Registered Mobile Number: [protected].
Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.

My reason for deleting my account is now I have no need to use loan apps and credit cards and I have already cleared all my dues very before.
so please delete my account as fast as possible and update my CIBIL.
Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

Regards
Rohit Kumar

Feb 9, 2024

Complaint marked as Resolved

Verified Support

Feb 08, 2024

mPokket Customer Care's response Hi Rohit,

Thanks for your confirmation & we believe your concern has been resolved.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 14, 2023

Verified Support

Hi Rohit,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 3, 2024

Verified Support

Hi Rohit,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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Recent comments

Our team has spoken to you & we believe your concern has been resolved.

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.