[Resolved]  Mpokket — I have paid all my outstanding loan with penalty on February 2022 but still its showing loan is active.

Address:#25, 6th b cross, 2nd main road, Chowdeshwari Nagar laggere bangalore 560058

I have paid all my outstanding loan with penalty on February 2022 but still its showing loan is active while applying loan through bank and also in cibil check its still active, I have been following up with mpokket from more than a year but still there is no progress from them. Seriously its effecting my financial status, i am not able to take loan for emergency.
My registered mobile number :[protected]
Please verify it and process, i want it to be sorted as soon as possible. Its already been 1.5 years
+4 photos
Was this information helpful?
No (0)
Yes (1)
Jul 28, 2023
Complaint marked as Resolved 
I have received no due certificate, mpokket will soon resolved my concern on loan active status
Complaint comments 

Comments

We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
Er Um's reply, Feb 23, 2024
A loan is active in my cibil but I have paid all dues.
A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
Our team has spoken to you & we believe your concern has been resolved.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    mPokket
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    98%
    Complaints
    1193
    Pending
    10
    Resolved
    1170
    mPokket Phone
    +91 33 6645 2400
    mPokket Address
    PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
    View all mPokket contact information