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Updated: Nov 24, 2025
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mPokket reviews & complaints page 23

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6
6:46
Jul 14, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
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No response

If they call we have to attend if that missies we have to wait for next call until then we have to wait, all the nbfc loan apps follows and updates their activity through WhatsApp but only mpocket will not they will call one time and they will increase the penalty and for some months they will leave it and after few months they will again call to parents they will double the amount. I need waiver and monthly part time if anyone from mpocket...
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Bhusan Singh
Jul 13, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
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I met with some accident with which I wasn't able to repay loans on time and now it's being double with the penalty charges adding in it..I need help else I won't able to repay... I've mailed multiple time still not get any proper resolution...Please do the needful because I want my cibil to be better as I want loan for my further studies.
Jul 27, 2023
Complaint marked as Resolved 
Mpokket team has responded on my mail and provided me a proper resolution which I needed... thanks to mpokket team..
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    Singhania@gorakphur
    Jul 13, 2023
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    Even after repaying all loans still showing active in the report...I need immediate action to all this by your Cibil team
    Jul 13, 2023
    Complaint marked as Resolved 
    Team has contacted and suggested to wait few days more.. let's see
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      X"xxxx#mohanaa
      Jul 13, 2023
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      I've applied loan few months back and haven't recieved the amount and now they are calling me to repay that amount...
      Jul 13, 2023
      Complaint marked as Resolved 
      After DM they've called and resolved my query..thanks mpokket team.
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        Arsh03
        Jul 12, 2023
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        I have taken a loan amount of Rs 6500. But due to a road accident I meet. It is not possible for me to pay loan amount at that time. Now I am in better condition than before. But the total amount now is 8400. Which is tooo High for me. Please try to understand my situation as I belong to poor family. My family condition is not soo good.
        Kindly resettlement my loan amount so that it is possible for me to pay loan amount.
        Hoping a positive response from your side.
        Jul 13, 2023
        Complaint marked as Resolved 
        Provide correct and genuine reason. Attend their calls and they will help you
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          Kousalya Lanka
          Jul 11, 2023
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
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          I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this isn't the first time I am facing such issue and im really feeling bad. Please kindly look in the request. I requested for amount of 1000 about 2 times and the app shows the loan hasbeen processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it
          +2 photos
          Jul 16, 2023
          Complaint marked as Resolved 
          My complaint is resolved
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          "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            Princesingh15
            from Samastipur, Bihar
            Jul 11, 2023
            Feb 9, 2024
            This thread was updated on Feb 9, 2024
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            Address: Kolkata

            I need noc from mpokket as I have cleared all their loans .
            Registered mobile number:- [protected]
            Email id:- [protected]@gmail.com
            Feb 10, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 09, 2024
            mPokket Customer Care's response             Hi Prince,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
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            Please DM us your registered number & we would certainly help you.
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            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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            Please DM us your registered number & we would certainly help you.
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            Our team has spoken to you & we believe your concern has been addressed.
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            Our team has spoken to you & we believe your concern has been addressed.
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              Balaji Narayanappa
              Jul 10, 2023
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
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              Resolved

              I was changed my mobile Redmi to Realme I am not able to get loans so pls help me
              Jul 27, 2023
              Complaint marked as Resolved 
              My problem was resolved
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              Our team has spoken to you & we believe your concern has been addressed.
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              My problem was resolved
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                Srinivascena40
                from Bengaluru, Karnataka
                Jul 10, 2023
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
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                Address: #25, 6th b cross, 2nd main road, Chowdeshwari Nagar laggere bangalore 560058

                I have paid all my outstanding loan with penalty on February 2022 but still its showing loan is active while applying loan through bank and also in cibil check its still active, I have been following up with mpokket from more than a year but still there is no progress from them. Seriously its effecting my financial status, i am not able to take loan for emergency.
                My registered mobile number :[protected]
                Please verify it and process, i want it to be sorted as soon as possible. Its already been 1.5 years
                +4 photos
                Jul 28, 2023
                Complaint marked as Resolved 
                I have received no due certificate, mpokket will soon resolved my concern on loan active status
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                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                Er Um's reply, Feb 23, 2024
                A loan is active in my cibil but I have paid all dues.
                A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                Reply
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                Reply
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                Reply
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                Our team has spoken to you & we believe your concern has been resolved.
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                  Pavan ghuge
                  from Aurangabad, Uttar Pradesh
                  Jul 7, 2023
                  Sep 26, 2023
                  This thread was updated on Sep 26, 2023
                  Resolved
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                  My loan is Rs 1800But due to some problems I could not pay it early but now I want to do it but I can't pay the fine as it is very high please reduce the fine I join hands 😭
                  +1 photos
                  Jul 20, 2023
                  Complaint marked as Resolved 
                  Issues rsloved by mpocket team
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  Hi Pavan,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    SandeepAchanta
                    Jul 7, 2023
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
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                    Resolved

                    Please provide me waiver for the overdue charges. So I would pay all the amount.
                    Jul 27, 2023
                    Complaint marked as Resolved 
                    Mpokket team has called me and given me a waiver and time to pay. Thanks for this consumer complaints and mpokket team for helping me.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Thank you. The issue is resolved
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                      Kiran Kumar manku
                      Jul 4, 2023
                      Feb 12, 2024
                      This thread was updated on Feb 12, 2024
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                      Resolved

                      Address: Tiruvuru rajupet

                      Loan paid but still showing active
                      +1 photos
                      Mar 14, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 12, 2024
                      mPokket Customer Care's response                       Hi Kiran,

                      Our team has spoken to you & we believe your concern has been resolved.

                      Regards,
                      Team mPokket.
                      View replies
                      Please DM us your registered number & we would certainly help you.
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                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                      Our team has spoken to you & we believe your concern has been resolved.
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                        Chandan1999999
                        from Kolkata, West Bengal
                        Jul 4, 2023
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
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                        Resolved

                        Please provide me a waiver as not able to repay entire amount
                        Jul 4, 2023
                        Complaint marked as Resolved 
                        Lodged this complaint in error
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                          Sd@234
                          from Jaipur, Rajasthan
                          Jul 3, 2023
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
                          Resolved
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                          Resolved

                          Address: Kolkata

                          I have paid all my due loan amount kindly provide me NOC and loan disclosure certificate on urgent behalf
                          Sep 25, 2023
                          Complaint marked as Resolved 
                          Resolved
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            Harsh996
                            from Pune, Maharashtra
                            Jul 3, 2023
                            Sep 20, 2023
                            This thread was updated on Sep 20, 2023
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                            Resolved

                            Address: Kolkata

                            This is the second time I am complaining because of repeated harassment by mPokket...I had taken a loan of 8500 from mPokket and because of issue from their side the amount is now 13200

                            Everyday the call and repeatedly ask to pay the wrong amount and say it's your money you are losing and threaten.
                            I have called their helpline and submitted email to their support but they are straight away ignoring and I can't tell anyone about this

                            I have lost all hope of resolution of complaint and get repeated threatening calls from them.

                            I am depressed and if anything happens mPokket is responsible.
                            Jul 4, 2023
                            Complaint marked as Resolved 
                            View replies
                            Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you
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                            no resolution provided I had to pay the whole because of their pressure...
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                              Naveen Kumar Dasamandam
                              Jul 3, 2023
                              Sep 20, 2023
                              This thread was updated on Sep 20, 2023
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                              Resolved

                              Hi I took loan from mpokket in carona, due to my financial and family issues I'm unable to pay at that time. Recently I contacted mpokket regarding loan repayment but they didn't decrease penalty for me it is difficult to pay penalty.
                              Jul 4, 2023
                              Complaint marked as Resolved 
                              Yesterday it self I received call and I paid my due they reduced my penalty. Thankyou consumer complaints team
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                                Vishwa2anand12
                                Jul 1, 2023
                                Sep 20, 2023
                                This thread was updated on Sep 20, 2023
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                                I have taken the loan of 20k from Mpokket. I paid 8K in return. And need to pay 12K balance. But now, they are asking me to pay 36K amount all together and they are calling and harassing so much. I'm ready to pay 15K max. Even though I dont have a job in hand and struggling to survive. I have sent an email for the late payment wave off but no reply from 3 months. If they give an wave off I will arrange and close the loan. Please help
                                Aug 7, 2023
                                Complaint marked as Resolved 
                                They called me and provided waveoff. But hope till the time of repayment i.e, 31st Aug nobody will call me again from Mpokket
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                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                Reply
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                Reply
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                Reply
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                                  RK Ghosh
                                  Jun 30, 2023
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
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                                  Resolved

                                  Many calls are coming from your company. It really frustrating for me. I want no calls from you.
                                  Jul 18, 2023
                                  Complaint marked as Resolved 
                                  Good support
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                    Harsh996
                                    from Pune, Maharashtra
                                    Jun 30, 2023
                                    Sep 22, 2023
                                    This thread was updated on Sep 22, 2023
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                                    I asked for a commulative amount but the representatives didn't provide one and the amounr keeps adding up and now at 12996 which should be around 8500
                                    I have agreed to pay the whole amount but they keep harassing for more after politely explaining the whole situation.
                                    I don't have that kind of money which they are trying to extort.
                                    +1 photos
                                    Jul 4, 2023
                                    Complaint marked as Resolved 
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                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                                    Harsh996's [Complaint's author] reply, Jul 4, 2023
                                    I have sent my no. in your DM, furthermore the calls are still coming and the representative is disconnecting the call midway the conversation, the latest one was +91 9836329385...I have also sent the mail stating my issue to mpokket support but there was no resolution...
                                    And today I get a legal notice from mPokket for the repayment and the amount keeps increasing of penalty...this is in no way ethical
                                    your crooks contacted me on whatsapp total crooks I have paid in whole and never want to be associated with mPokket ever.
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                                      Vishwa2anand12
                                      Jun 30, 2023
                                      Sep 22, 2023
                                      This thread was updated on Sep 22, 2023
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                                      I have availed the loan of Rs.16K from Mpokket. Due to the Job layoff I couldn't able to clear the loan. I asked M pokket agents and sent email 3 months before to settle the loan. I'm ready to pay the loan amount of 16K which I have taken. But now they are asking me to pay 35K. I still did not get the Job and struggling to survive on daily basis. But with this harassment I cant survive also. Please help me
                                      Jul 1, 2023
                                      Complaint marked as Resolved 
                                      I have sent an email for the late payment wave off but no reply from 3 months. If they give an wave off I will arrange and close the loan. Please help
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                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                      Our team has spoken to you & we believe your concern has been resolved.
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