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mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1277
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mPokket reviews & complaints page 50

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C
chaursiya
from Kanpur, Uttar Pradesh
Nov 26, 2021
Mar 4, 2024
This thread was updated on Mar 4, 2024
Resolved
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Resolved

Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
Website: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091

Mpokket — Mpokket Hack my contact list and gallery pic and harassing me M
C
chaursiya
from Kanpur, Uttar Pradesh

Phone/Mobile: [protected] [protected]
Email: [protected]@gmail.com

My name shivam chaursiya
I took loan from mpokket 12000 rupees due to lockdown i failed to make repayment on time so they charge me extra fine i sent mail and i said that i m ready to pay my loan amount with interest but i never pay late fee but they replied i have pay all amount so denied to pay, , now they are calling me and force to pay 25000 rupees for 12000 rupees of loan amount. they threating me and call my relatives and abused him they call with multiple number . i m ready to pay 12000 only and give me 2 months times
Apr 5, 2024
Complaint marked as Resolved 
Verified Support
Mar 04, 2024
mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
View replies
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
Reply
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
Reply
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
Reply
Our team has spoken to you & we believe your concern has been resolved.
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1 other people found this review helpful
1 found this helpful
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    push zambare
    Nov 26, 2021
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
    Resolved
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    Resolved

    I dont have any due in m pocket but they frequenty call me and says your load repAYMENT is due. i paid all my loan. plz help me
    Aug 18, 2023
    Complaint marked as Resolved 
    Yuuup
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Our team has spoken to you & we believe your concern has been resolved.
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    Our team has spoken to you & we believe your concern has been resolved.
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      C
      chaursiya
      from Kanpur, Uttar Pradesh
      Nov 25, 2021
      Mar 4, 2024
      This thread was updated on Mar 4, 2024
      Resolved
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      Resolved

      Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

      My name shivam chaursiya
      I took loan from mpokket 12000 rupees due to lockdown i failed to make repayment on time so they charge me extra fine i sent mail and i said that i m ready to pay my loan amount with interest but i never pay late fee but they replied i have pay all amount so denied to pay, , now they are calling me and force to pay 25000 rupees for 12000 rupees of loan amount. they threating me and call my relatives and abused him they call with multiple number . i m ready to pay 12000 only and give me 2 months times
      Apr 5, 2024
      Complaint marked as Resolved 
      Verified Support
      Mar 04, 2024
      mPokket Customer Care's response       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      View replies
      complain about them to RBI about there misconduct with all the proof you have at https://cms.rbi.org.in/cms/indexpage.html#eng
      Reply
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Reply
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Reply
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Reply
      Our team has spoken to you & we believe your concern has been resolved.
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        S
        Supreethl
        from Tumkur, Karnataka
        Nov 24, 2021
        Mar 4, 2024
        This thread was updated on Mar 4, 2024
        Resolved
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        Resolved

        Address: Kolkata

        Amount disbursed bt not credited to account
        +1 photos
        Apr 5, 2024
        Complaint marked as Resolved 
        Verified Support
        Mar 04, 2024
        mPokket Customer Care's response         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        View replies
        Our team has spoken to you & we believe your concern has been resolved
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        Our team has spoken to you & we believe your concern has been resolved
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        Our team has spoken to you & we believe your concern has been resolved
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        Our team has spoken to you & we believe your concern has been resolved
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        Our team has spoken to you & we believe your concern has been resolved.
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          R
          Rupam15
          Nov 22, 2021
          Mar 4, 2024
          This thread was updated on Mar 4, 2024
          Resolved
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          Resolved

          Dear Sir or Mada

          I am getting a loan from Mpokket and after lockdown don't pay the installments, and then after few month calling my contact list with out my permission and after talking to me now payment all dues otherwise call to your all no and then another person taken some amount and then payment 2 installments and I request please give me 10 days I will the all dues but Prashanta Das Agents of Mpokket he said continue harrash tomorrow you will pay other wise calling your ref.. please help me...my registered mobile no is [protected]
          +1 photos
          Apr 5, 2024
          Complaint marked as Resolved 
          Verified Support
          Mar 04, 2024
          mPokket Customer Care's response           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          View replies
          Complain them to RBI at https://cms.rbi.org.in/cms/indexpage.html#eng and send them proof of all the things you have.
          Reply
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Reply
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Reply
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Reply
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Reply
          Our team has spoken to you & we believe your concern has been resolved.
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            U
            Uditnarayan231
            from Lucknow, Uttar Pradesh
            Nov 22, 2021
            Sep 21, 2023
            This thread was updated on Sep 21, 2023
            Resolved
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            Resolved

            Address: 544E/898 ilmas bhag baraura husain bari

            I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this is the first time I am facing such issue and im really feeling bad. Please kindly look in the request. I requested for amount of 1000 and the app shows the loan hasbeen processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it
            Nov 22, 2021
            Complaint marked as Resolved 
            Thanks 😝
            Nov 22, 2021
            Updated by Uditnarayan231             Money resived

            View replies
            We are happy to address and resolve your concern.
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            We are happy to address and resolve your concern.
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            Helpful
            15 other people found this review helpful
            15 found this helpful
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              A
              ajeek
              Nov 20, 2021
              Mar 4, 2024
              This thread was updated on Mar 4, 2024
              Resolved
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              Resolved

              No option to delete data / account.

              Address: Kolkata, west bengal
              Website: mpokket.in

              This company collects a huge amount of data from the users mobile. Contacts, sms, device information, installed apps, etc. They can use this information to identify your relatives and contact them. Their customer service is pathetic. They don't take calls when we call them. But they will reach you in minutes to harass and call you. They must provide an option to delete all the data they collected and deregister from the company if a user...
              Helpful
              1 other people found this review helpful
              1 found this helpful
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              N
              Nik1791999
              from Amravati, Maharashtra
              Nov 20, 2021
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
              Resolved
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              Resolved

              Address: West bengal

              I am constantly in touch with the agent of the company but they are calling my relatives and sending my loan details and agreement to them without my consent.
              Aug 19, 2023
              Complaint marked as Resolved 
              Resolved
              View replies
              complain about them to RBI about there misconduct with all the proof you have at https://cms.rbi.org.in/cms/indexpage.html#eng
              Reply
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Reply
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Reply
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Reply
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Reply
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Reply
              Our team has spoken to you & we believe your concern has been resolved.
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                K
                Kapil Mahto
                Nov 19, 2021
                Mar 4, 2024
                This thread was updated on Mar 4, 2024
                Resolved
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                Resolved

                Address: Kanjkiro, Bokaro, Jharkhand

                I had paid full pement with interest one month before, but till now my civil was not clear, when i mail to mpokket support they asking civil report, that also i had given but they are telling rubish language please don't do like this of any one civil. I am not happy with mpokket family.
                Apr 5, 2024
                Complaint marked as Resolved 
                Verified Support
                Mar 04, 2024
                mPokket Customer Care's response                 Our team has spoken to you & we believe your concern has been addressed.
                View replies
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                Reply
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                Reply
                Our team has spoken to you & we believe your concern has been resolved.
                Reply
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                Our team has spoken to you & we believe your concern has been resolved.
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                Our team has spoken to you & we believe your concern has been resolved.
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                  S
                  Sahil Verma_LE 210
                  Nov 19, 2021
                  Sep 29, 2023
                  This thread was updated on Sep 29, 2023
                  Resolved
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                  Resolved

                  Address: S/O ganga ram teh balh luhakhar, mandi

                  Yl.. I hv complate your loan amount why in civil score showing loan amount in my pocket this will decresing my credit score please remove my loan i hv cleared it...
                  Oct 30, 2023
                  Complaint marked as Resolved 
                  Verified Support
                  Sep 22, 2023
                  mPokket Customer Care's response                   Our team has spoken to you & we believe your concern has been resolved.
                  Verified Support
                  Sep 29, 2023
                  mPokket Customer Care's response                   Our team has spoken to you & we believe your concern has been resolved.
                  View replies
                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                  Reply
                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                  Reply
                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                  Reply
                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                  Reply
                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                  3 found this helpful
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                    Z
                    Zafar Ahmad123
                    from Bettiah, Bihar
                    Nov 13, 2021
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
                    Resolved
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                    Resolved

                    There are no changes of my loan closing account status
                    Loan payment is done on August 16 but it's not closed yet
                    I'm complain again and again
                    But u don't take any action
                    And also i complaint on cibil department
                    My cibil score is down this reason is your mpokket apps
                    +1 photos
                    Jul 25, 2023
                    Complaint marked as Resolved 
                    My issue was resolved
                    View replies
                    We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    Please do let us know of a proper time when we can call & speak to you.
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                    We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                    My issues was resolved
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                    Our team has spoken to you & we believe your concern has been resolved.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                    1 found this helpful
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                      J
                      Jithin_krishnan
                      from ALAPPUZHA, Kerala
                      Nov 10, 2021
                      Mar 4, 2024
                      This thread was updated on Mar 4, 2024
                      Resolved
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                      Resolved

                      Address: PS SRIJAN CORPORATE PARK, TOWER 1,12th floor, Unit No.-1204,2,EP& GP, SECTOR V, BIDHANNAGAR, KOLKATA, WEST BENGAL 700091
                      Website: mpokket.in

                      Showing some errors now i don't want any loan but submitted my details in Mpocket app now i want to delete my account permanently because of my privacy issues..
                      +1 photos
                      Apr 5, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 04, 2024
                      mPokket Customer Care's response                       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      View replies
                      Please DM us your registered number & we would certainly help you.
                      Reply
                      Please DM us your registered number & we would certainly help you.
                      Reply
                      Please DM us your registered number & we would certainly help you.
                      Reply
                      Please DM us your registered number & we would certainly help you.
                      Reply
                      Our team has spoken to you & we believe your concern has been resolved.
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                        K
                        kiransamatha.kumar
                        Nov 9, 2021
                        Mar 4, 2024
                        This thread was updated on Mar 4, 2024
                        Resolved
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                        Resolved

                        I have taken loan from you, i want to pay my all loans and please help me with links, i have lost phone and covid attacked us, so i could not pay any loans i took till now, if you help me i will pay loans, i already in loss of all the money for hospitals, just remove interest and penalties on all loans and send link for each loan every monday morning i will repay actual, its my humble request to you, thank you

                        Regards,
                        kiransamatha.[protected]@gmail.com
                        Apr 5, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 04, 2024
                        mPokket Customer Care's response                         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        View replies
                        Please DM us your registered number & we would certainly help you.
                        Reply
                        Please DM us your registered number & we would certainly help you.
                        Reply
                        Please DM us your registered number & we would certainly help you.
                        Reply
                        Please DM us your registered number & we would certainly help you.
                        Reply
                        Please DM us your registered number & we would certainly help you.
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                        Our team has spoken to you & we believe your concern has been resolved.
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                          1.5 M views
                          Nov 9, 2021
                          Mar 4, 2024
                          This thread was updated on Mar 4, 2024
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                          Resolved

                          Address: Kolkata.
                          Website: Instant loan app

                          I took loans from mpokket during lockdown and currently not having money to pay .. my loans have increased to 21000 rs and they are harrassing me and calling all my contacts. And saying everything. They are not maintaing privacy and interest too high..i also requested that i will pay 10% more than i took they are not ready ..
                          +1 photos
                          Apr 5, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 04, 2024
                          mPokket Customer Care's response                           Please DM us your registered number explaining your issue in detail & we would certainly help you.
                          View replies
                          complain about them to RBI about there misconduct with all the proof you have at https://cms.rbi.org.in/cms/indexpage.html#eng they do lot of misconduct by copying your personal information using the against you.
                          Reply
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          Reply
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          Reply
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          Reply
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          Reply
                          Our team has spoken to you & we believe your concern has been resolved.
                          Reply
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                            J
                            Juvvala Suresh
                            Nov 7, 2021
                            Mar 4, 2024
                            This thread was updated on Mar 4, 2024
                            Resolved
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                            Resolved

                            I have already paid all my loans then to it shows active on my cibil report till now and its been more than 6 months and i called the team but didn't received any message from team. Now I loss my job due to these active loans, how can I resolve this
                            Apr 5, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 04, 2024
                            mPokket Customer Care's response                             Our team has spoken to you & we believe your concern has been addressed.
                            View replies
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            Reply
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            Reply
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            Reply
                            Our team has spoken to you & we believe your concern has been resolved.
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                            Our team has spoken to you & we believe your concern has been resolved.
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                            Our team has spoken to you & we believe your concern has been resolved.
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                              A
                              athirajul iashwanth
                              from Warangal, Andhra Pradesh
                              Nov 6, 2021
                              Mar 4, 2024
                              This thread was updated on Mar 4, 2024
                              Resolved
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                              Resolved

                              I have taken a loan amount in lockdown and i am not able to make payment due to losses of my job. i took 10000 rs and after they want 21khaey are saying 56% waver in interest (iam asking to send my lone details adni intrest ammount details on mail but they are not sending mail and the are saying check in app but with out any informaion they are calling my contact list) the loan intrest is higher then others. they are calling my parents and and my contacts list says that they will arrive at home for recovery . kindly help
                              Apr 5, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 04, 2024
                              mPokket Customer Care's response                               We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              View replies
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Reply
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Reply
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Reply
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Reply
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Reply
                              Our team has spoken to you & we believe your concern has been resolved.
                              Reply
                              Helpful
                              8 other people found this review helpful
                              8 found this helpful
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                                T
                                TechNO Priya
                                Nov 5, 2021
                                Mar 4, 2024
                                This thread was updated on Mar 4, 2024
                                Resolved
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                                Resolved

                                Fake call

                                Address: Mumbai

                                From morning, we getting call that some govind take 12k loans and give our no. And they calling us repeatedly...
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                                Fuchu1233
                                Nov 3, 2021
                                Mar 4, 2024
                                This thread was updated on Mar 4, 2024
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                                Address: Magurakhood,malda,732128

                                Credited to bank account
                                I took a loan. The app is showing loan is approved but not yet credited to my account. Kindly take some actions. Its urgent.
                                Unique Loan ID No.: MKF38C6144ID24940216
                                Please help us urgent
                                +1 photos
                                Apr 5, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 04, 2024
                                mPokket Customer Care's response                                 We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                Our team has spoken to you & we believe your concern has been resolved
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                                Our team has spoken to you & we believe your concern has been resolved
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                                Our team has spoken to you & we believe your concern has been resolved
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                                Our team has spoken to you & we believe your concern has been resolved
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                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Sushmita Nandekar
                                  Nov 2, 2021
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
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                                  I have applied for a loan in this app the loan amount has been disbursed but i haven't received in my bank account so please help me
                                  Aug 10, 2023
                                  Complaint marked as Resolved 
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                                    aryanraja
                                    Nov 1, 2021
                                    Mar 4, 2024
                                    This thread was updated on Mar 4, 2024
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                                    I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this is the first time I am facing such issue and im really feeling bad. Please kindly look in the request.
                                    +1 photos
                                    Apr 5, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Mar 04, 2024
                                    mPokket Customer Care's response                                     Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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