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mpokket.com
4.9
Updated: Nov 24, 2025
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mPokket reviews & complaints page 31

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R
Relic
from Nagaon, Assam
Jan 31, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
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Resolved

I have paid my loans but it still shows active in my cibil.i waited and checked it after a month but still it shows active loans .
Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 08, 2024
mPokket Customer Care's response Hi Relic,

Please DM us your registered number & we would certainly help you.
View replies
Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
Reply
Sumanta mPokket's reply, Feb 22, 2023
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Reply
Please DM us your registered number & we would certainly help you.
Reply
Please DM us your registered number & we would certainly help you.
Reply
Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
Reply
Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Reply
Hi Relic,

Our team has spoken to you & we believe your concern has been resolved.
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1 other people found this review helpful
1 found this helpful
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    G
    gopi . yenugula
    Jan 27, 2023
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    Resolved

    Not responding Customer Care

    I want make repayment of my loan. But there is no response from customer care. it is worst application....
    Helpful
    1 other people found this review helpful
    1 found this helpful
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    G
    Girish0011
    Jan 24, 2023
    Feb 8, 2024
    This thread was updated on Feb 8, 2024
    Resolved
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    Resolved

    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
    Website: mpokket.in

    I have taken a loan of 13, 000 from mpokket now they have done the amount of 26, 000 in which I have already paid 3, 000rs but still they are increasing penalty day by day I am student how I will pay them so much of amount they calling and watsapp me everyday and harassing i have to file Police FIR for mental torcher and have to go in court for their harassment
    Mar 10, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 08, 2024
    mPokket Customer Care's response     Hi Girish,

    Please DM us your registered number & we would certainly help you.
    View replies
    Please DM us your registered number & we would certainly help you.
    Reply
    Yes Its happen for me also. It is worst Application
    Reply
    Sumanta mPokket's reply, Feb 6, 2023
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Reply
    Please DM us your registered number & we would certainly help you.
    Reply
    Sumanta mPokket's reply, Feb 22, 2023
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Reply
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Reply
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Reply
    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
    Reply
    Hi Girish,

    Our team has spoken to you & we believe your concern has been resolved.
    Reply
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      A
      Anonymousse
      from Kolkata, West Bengal
      Jan 24, 2023
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
      Resolved
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      Resolved

      Showing active loan for a paid loan

      I paid my loan amount and they showing tht i had an active loan. It affects my cibil score. Please give me a NOC or do something helpful...
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      S
      Sumeet Kumar bhambu
      Jan 24, 2023
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
      Resolved
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      Hello
      This my details
      Register no:- [protected]
      Alternate number:- [protected]
      E-mail ID:- [protected]@gmail.com

      All my loans are close but still 4-5 loan are active in my CIBIL score from last 1 year and they are affecting my CIBIL also I mailed you many times but still no solution provide to me. Please close this loan
      +3 photos
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 08, 2024
      mPokket Customer Care's response       Hi Summet,

      Our team has spoken to you & we believe your concern has been resolved.
      View replies
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
      Sumanta mPokket's reply, Feb 19, 2023
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
      Reply
      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
      Reply
      Hi Summet,

      Our team has spoken to you & we believe your concern has been resolved.
      Reply
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        P
        Pradheesh P
        from Thanjavur, Tamil Nadu
        Jan 22, 2023
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
        Resolved
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        Resolved

        Dear mPokket,

        Below I mentioned an active loan ID which is taken from the Experian Credit report. In Experian credit report, mpokket account closure is not updated and its affecting credit score. I just got notified recently. Attached Experian credit score for your reference. Pls check and update in Experian and other Credit Bureau sites and Pls provide NOC as well for future reference.

        Experian

        CR402F5F4BID11694055
        CR3A485FF0ID11693671

        Contact & Registered Email: [protected]@gmail.com

        Thanks & Regards,
        Pradheesh
        Jul 16, 2023
        Complaint marked as Resolved 
        The problem has been resolved for mpokket and Thanks Consumer complaints for letting this know mpokket about this issue
        View replies
        Please DM us your registered number & we would certainly help you.
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        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        Reply
        Our team has spoken to you & we believe your concern has been resolved
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        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        Our team has spoken to you & we believe your concern has been resolved.
        Reply
        Our team has spoken to you & we believe your concern has been resolved.
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        Hi Pradeesh,

        Our team has spoken to you & we believe your concern has been resolved.
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          S
          Sudip@0405
          Jan 22, 2023
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
          Resolved
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          Resolved

          My amount is not disbursed yet but your activity shows disbursed. resolve the problem
          Aug 7, 2023
          Complaint marked as Resolved 
          My problem is solved. Thank you team
          View replies
          Please DM us your registered number & we would certainly help you.
          Reply
          Please DM us your registered number & we would certainly help you.
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          Please DM us your registered number & we would certainly help you.
          Reply
          Please DM us your registered number & we would certainly help you.
          Reply
          Please DM us your registered number & we would certainly help you.
          Reply
          Please DM us your registered number & we would certainly help you.
          Reply
          Please DM us your registered number & we would certainly help you.
          Reply
          Hi Sudip,

          Our team has spoken to you & we believe your concern has been resolved.
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            B
            Bhavya Sridhar
            from Chennai, Tamil Nadu
            Jan 21, 2023
            Feb 8, 2024
            This thread was updated on Feb 8, 2024
            Resolved
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            Resolved

            I've paid my 2 loans on 8 sep 2022 still k didn't received the NOC.
            Mar 10, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 08, 2024
            mPokket Customer Care's response             Hi Bhavya,

            Our team has spoken to you & we believe your concern has been resolved.
            View replies
            Please DM us your registered number & we would certainly help you.
            Reply
            Please DM us your registered number & we would certainly help you.
            Reply
            Please DM us your registered number & we would certainly help you.
            Reply
            Please DM us your registered number & we would certainly help you.
            Reply
            Please DM us your registered number & we would certainly help you.
            Reply
            Please DM us your registered number & we would certainly help you.
            Reply
            Please DM us your registered number & we would certainly help you.
            Reply
            Please DM us your registered number & we would certainly help you.
            Reply
            Please DM us your registered number & we would certainly help you.
            Reply
            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
            Reply
            Hi Bhavya,

            Our team has spoken to you & we believe your concern has been resolved.
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              H
              Hariprasad24
              from Malappuram, Kerala
              Jan 19, 2023
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
              Resolved
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              Resolved

              I taken a loan of tottal 13000 and repayed more than 14000 and still 3 loans are pending. I am a student and i don't have proper income to pay the pending amount.. This app cost My life and also started to threatening me through different social media. They calls me and my relatives and friends and speaking rough and diffrent manner.. Also this loan app affected in my cibil score and it's decreased my credit score .. please do something.. please help to resolve the issue.please
              Aug 5, 2023
              Complaint marked as Resolved 
              They said they will reduce the amount of penalty
              View replies
              Please DM us your registered number & we would certainly help you.
              Reply
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Reply
              Please DM us your registered number & we would certainly help you.
              Reply
              Please DM us your registered number & we would certainly help you.
              Reply
              Please DM us your registered number & we would certainly help you.
              Reply
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Reply
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Reply
              Hariprasad24's [Complaint's author] reply, Aug 4, 2023
              9946788096
              Hi Hariprasad,

              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                D
                Darsh_45
                from Bengaluru, Karnataka
                Jan 18, 2023
                Feb 8, 2024
                This thread was updated on Feb 8, 2024
                Resolved
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                Resolved

                I have cleared all my Mpokket loans but unfortunately, they have not sent data to credit report, so it's affecting my credit score severely. I kindly request them to resolve this issue.
                Mar 10, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 08, 2024
                mPokket Customer Care's response                 Hi Darsh,

                Please DM us your registered number & we would certainly help you.
                View replies
                Please DM us your registered number & we would certainly help you.
                Reply
                Please DM us your registered number & we would certainly help you.
                Reply
                Please DM us your registered number & we would certainly help you.
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                Please DM us your registered number & we would certainly help you.
                Reply
                Please DM us your registered number & we would certainly help you.
                Reply
                Please DM us your registered number & we would certainly help you.
                Reply
                Please DM us your registered number & we would certainly help you.
                Reply
                Please DM us your registered number & we would certainly help you.
                Reply
                Please DM us your registered number & we would certainly help you.
                Reply
                Please DM us your registered number & we would certainly help you.
                Reply
                Hi Darsh,

                Please DM us your registered number & we would certainly help you.
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                  P
                  Pradeep241998
                  from Siliguri, West Bengal
                  Jan 17, 2023
                  Feb 8, 2024
                  This thread was updated on Feb 8, 2024
                  Resolved
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                  Resolved

                  Hi team,
                  Mpokket is a fully fraud company they are looting innocent college students by giving them small amounts as a loan and demanding high rate of interest and penalty charges.
                  When I was in college 2020 I had taken 8k loan and I paid the total amount but its being late to pay I admit that I had paid the full amount with whatever penalty they had charged but guess what as they are totally a fraud company havind head office in kolkata and running in the name of jalan chemicals pvt ltd some agarwal is the founder total fraud they are still harrashing my family and me that still some amount is left I had done many follow ups with them but still no resolution ..never ever trust this fraud company
                  Mar 10, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 08, 2024
                  mPokket Customer Care's response                   Hi Pradeep,

                  Please DM us your registered number & we would certainly help you.
                  View replies
                  Please DM us your registered number & we would certainly help you.
                  Reply
                  Please DM us your registered number & we would certainly help you.
                  Reply
                  Please DM us your registered number & we would certainly help you.
                  Reply
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  Reply
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  Reply
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  Reply
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  Reply
                  Please DM us your registered number & we would certainly help you.
                  Reply
                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                  Reply
                  Hi Pradeep,

                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                  Reply
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                    N
                    Nakul dev mahore
                    Jan 16, 2023
                    Aug 27, 2023
                    This thread was updated on Aug 27, 2023
                    Resolved
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                    Resolved

                    Address: 25/77 Kota wala moholla lohamandi gwalior

                    I paid my loans but they not closed my loan accounts in my cibil i need help i am not able to take loans from anywhere and my cibil score is getting down day by day my registered number is [protected] nakul dev mahore please update my loan account
                    +2 photos
                    Aug 27, 2023
                    Complaint marked as Resolved 
                    View replies
                    Please DM us your registered number & we would certainly help you.
                    Reply
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Reply
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Reply
                    We are evaluating all the aspects regarding your CIBIL related concern. We request your patience in this regard.
                    Reply
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Reply
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Reply
                    Hi Nakul,

                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
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                      N
                      Nakul dev mahore
                      Jan 16, 2023
                      Aug 27, 2023
                      This thread was updated on Aug 27, 2023
                      Resolved
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                      Address: 25/77 kota wala moholla lohamandi gwalior

                      I paid my loans but they not closed my loan accounts in my cibil i need help i am not able to take loans from anywhere and my cibil score is getting down day by day my registered number is [protected] nakul dev mahore
                      +2 photos
                      Aug 27, 2023
                      Complaint marked as Resolved 
                      View replies
                      Please DM us your registered number & we would certainly help you.
                      Reply
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      Reply
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      Reply
                      We are evaluating all the aspects regarding your CIBIL related concern. We request your patience in this regard.
                      Reply
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      Reply
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      Reply
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      Reply
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      Reply
                      Hi Nakul,

                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
                      Reply
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                        sai02102022
                        Jan 14, 2023
                        Feb 8, 2024
                        This thread was updated on Feb 8, 2024
                        Resolved
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                        Resolved

                        Website: mpokket.in

                        I have Done the m pocket loan on 21st Feb 2022 Still is not update on my cibil and still showing active

                        my number is [protected]
                        my mail is [protected]@gmail.com

                        Loans Number are
                        CR27515FB1ID12355009
                        CR7E145F2CID12454927
                        CRF0F85F03ID13304103
                        CRDE1A5F51ID12741368
                        CR22275F17ID13303968

                        Please look into this and update the same
                        +5 photos
                        Mar 10, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 08, 2024
                        mPokket Customer Care's response                         Hi Sai,

                        Our team has spoken to you & we believe your concern has been resolved.
                        View replies
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Reply
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Reply
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Reply
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Reply
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Reply
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Reply
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Reply
                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                        Reply
                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                        Reply
                        Hi Sai,

                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                        Reply
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                          RakeshAriveni
                          Jan 14, 2023
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
                          Resolved
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                          Resolved

                          Changing of primary device for taking loan
                          Aug 5, 2023
                          Complaint marked as Resolved 
                          View replies
                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Hi Rakesh,

                          Our team has spoken to you & we believe your concern has been resolved.
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                            RakeshAriveni
                            Jan 14, 2023
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
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                            Resolved

                            My phone is not working and is damaged. I removed the sim and kept in another phone, but can't able to take money because of primary device. So I want to change my primary device. Please assist me as soon as possible.
                            Aug 5, 2023
                            Complaint marked as Resolved 
                            View replies
                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Hi Rakesh,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              V
                              Vs6368349
                              from Ludhiana, Punjab
                              Jan 13, 2023
                              Aug 30, 2023
                              This thread was updated on Aug 30, 2023
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                              Resolved

                              I have cleared many loans on mpokket but they are not give NOC of my all paid loan on mpokket. Kindly provide NOC of paid loan on mpokket
                              Regards
                              Vaibhav
                              Aug 30, 2023
                              Complaint marked as Resolved 
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Our team has spoken to you & we believe your concern has been resolved.
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                                Praveen S Reddy
                                Jan 11, 2023
                                Feb 8, 2024
                                This thread was updated on Feb 8, 2024
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                                This is Praveen S, with mobile number as [protected],
                                I have cleared all my Mpockett loans in January itself.. but i didn't receive my NOC till now .. Please send my NOC ASAP ..
                                Mar 10, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 08, 2024
                                mPokket Customer Care's response                                 Hi Sai,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number & we would certainly help you.
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                                Hi Praveen,

                                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                                  Manishgirid
                                  from Upleta, Gujarat
                                  Jan 10, 2023
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
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                                  Money Debited but Payment Failed

                                  Address: Gangtok Sikkim

                                  Hello I paid RS 2071 using google pay Money is debited but Payment failed so I paid twice so Please refund my first debited money....
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                                  balaji7799
                                  from Chennai, Tamil Nadu
                                  Jan 10, 2023
                                  Feb 8, 2024
                                  This thread was updated on Feb 8, 2024
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                                  I took Loan for amount 14560 but they asking me to pay 36320 amount they are cheating me
                                  Mar 10, 2024
                                  Complaint marked as Resolved 
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                                  Feb 08, 2024
                                  mPokket Customer Care's response                                   Hi Balaji,

                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Hi Balaji,

                                  Please DM us your registered number & we would certainly help you.
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