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4.9
Updated: Dec 31, 2025
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mPokket reviews & complaints page 35

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A
Anurag Subba
from Pedong, West Bengal
Nov 24, 2022
Sep 22, 2023
This thread was updated on Sep 22, 2023
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App Name : mpokket
Transaction of Rs 2146 done on Phonepe on 22/11/22 @ 2:15 pm. It shows successful payment there but Repayment failed at mpokket app. Money debited from bank account but still not refunded back.

Loan ID : MKCF06633BID48930988
Jul 20, 2023
Complaint marked as Resolved 
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    Subash2915
    from Chennai, Tamil Nadu
    Nov 22, 2022
    Feb 8, 2024
    This thread was updated on Feb 8, 2024
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    Address: Chennai
    Website: mPokket app

    I have cleared all my pending loans in mPokket in the past year 2021 2nd of October, but still I haven't received NOC
    So kindly provide me the NOC's for all the loans I have cleared in mPokket, since I couldn't contact them I kindly request you to take some action
    Mar 10, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 08, 2024
    mPokket Customer Care's response     Verified Support
    Hi Subash,

    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Hi Subash,

    Please DM us your registered number & we would certainly help you.
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      Satyam10
      Nov 22, 2022
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
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      I am satyam mishra my loan id is Overdue mPokket loan ID MKCC47629AID[protected]
      160 day
      My total 8 loan was over due but I have paid 3 loan within 45 days After that I have asked to pay for the next month but the agent is harassing me daily. I am filing a complaint in RBI against you
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 08, 2024
      mPokket Customer Care's response       Hi Satyam,

      Our team has spoken to you & we believe your concern has been resolved.
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      Hi Satyam,

      Our team has spoken to you & we believe your concern has been resolved.
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        B
        Bondamunikumar
        from Puttur, Andhra Pradesh
        Nov 21, 2022
        Feb 8, 2024
        This thread was updated on Feb 8, 2024
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        Address: Eswarapuram village puttur mandal Chittoor, Eswarapuram village

        Mpoket amount paid but not update customer care who will not responding customer agent
        Mar 10, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 08, 2024
        mPokket Customer Care's response         Hi Bondamunikumar,

        Please DM us your registered number & we would certainly help you.
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        Hi Bondamunikumar,

        Please DM us your registered number & we would certainly help you.
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          A
          abhijit debbarma
          Nov 21, 2022
          Feb 8, 2024
          This thread was updated on Feb 8, 2024
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          Address: Durga chwodury para, Kali mondir, Kali mondir

          My bank account not remove
          Mar 10, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 08, 2024
          mPokket Customer Care's response           Hi Abhijit,

          Please DM us your registered number & we would certainly help you.
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          Please DM us your registered number & we would certainly help you.
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          Please DM us your registered number & we would certainly help you.
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          Please DM us your registered number & we would certainly help you.
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          Hi Abhijit,

          Please DM us your registered number & we would certainly help you.
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            S
            Suhaibsiddiq
            from Guntur, Andhra Pradesh
            Nov 17, 2022
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
            Resolved
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            Hello Mpokket

            Iam your previous customer who paid your dues and closed account my registered mail I'd is [protected]@gmail.com and my registered number is [protected]
            Even though I paid my dues my cibil shows this accounts are over due
            1 : CRD58361ADID23798015
            2 : CR596A61B8ID23796918
            3 : CREBA16136ID23797875

            The accounts I mentioned above are showing

            kindly resolve my issue as it effects my credit score and respond to number given below

            Kindly respond to [protected]

            Thank you.
            Jul 24, 2023
            Complaint marked as Resolved 
            It's resolved..+919147186107 I got a call from this number today after almost an year now it's resolved.. Please avoid mpokket
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            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            Our team has spoken to you & we believe your concern has been resolved.
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            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            Hi Subailsiddiq,

            Our team has spoken to you & we believe your concern has been resolved.
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              V
              vinoth3991
              Nov 17, 2022
              Feb 8, 2024
              This thread was updated on Feb 8, 2024
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              My account is [protected]@gmail.com [protected] and I requested loan of rs 1000 Reference Loan ID[protected], it shows disbursed in application, but it's more than 48hrs but still the loan amount not credited to my bank account..
              Mar 10, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 08, 2024
              mPokket Customer Care's response               Hi Vinoth,

              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              View replies
              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              Hi Vinoth,

              Our team has spoken to you & we believe your concern has been resolved.
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                L
                Lalven10
                from Lamka, Manipur
                Nov 15, 2022
                Feb 8, 2024
                This thread was updated on Feb 8, 2024
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                Address: Singngat

                I have been using mpokett and takes a loan of 2000, when i repay my loan, in mpokket apps it say payment failed but in my bank account it is debited please refund my money..I have all details like screenshot bank statement etc
                Mar 10, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 08, 2024
                mPokket Customer Care's response                 Hi Laiven10,

                Please DM us your registered number & we would certainly help you.
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                Please DM us your registered number & we would certainly help you.
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                Please DM us your registered number & we would certainly help you.
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                Please DM us your registered number & we would certainly help you.
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                Please DM us your registered number & we would certainly help you.
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                Please DM us your registered number & we would certainly help you.
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                Hi Laiven10,

                Please DM us your registered number & we would certainly help you.
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                  V
                  Vinay Bramhkar
                  Nov 12, 2022
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
                  Resolved
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                  Website: mpokket.in

                  I have paid the deu amount of 2144 on 11 Nov 2022 by debit card and the money deducted from my bank account but still the loan hasn't been closed yet and if the repayment is failed I also didn't get the refund.please help me with this as soon as possible.thank you.

                  Transaction Details: by debit card OTHPG[protected]mPokket Kolkata
                  Aug 10, 2023
                  Complaint marked as Resolved 
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  Vinay Bramhkar 's [Complaint's author] reply, Jul 25, 2023
                  My Mobile number is 9766026627
                  I money was deducted from my bank account while I done the repayment of the loan it's been months and I didn't get my money back in my bank account so that at that time I have to do twice repayment of the loan.
                  Sumanta mPokket's reply, Jul 27, 2023
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  Our team has spoken to you & we believe your concern has been addressed.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  Hi Vinay,

                  Our team has spoken to you & we believe your concern has been addressed.
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                    M
                    Mohit 1224
                    Nov 12, 2022
                    Feb 8, 2024
                    This thread was updated on Feb 8, 2024
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                    My loan is due on 12th November and i paid it on 10th November but still showing pending and due today i call many times but they didn't respond also i sentt mail to them but no response please do something to help this out
                    Mar 10, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 08, 2024
                    mPokket Customer Care's response                     Hi Mohit 1224,

                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Hi Mohit 1224,

                    Please DM us your registered number & we would certainly help you.
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                      V
                      Vinay Bramhkar
                      Nov 12, 2022
                      Sep 28, 2023
                      This thread was updated on Sep 28, 2023
                      Resolved
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                      Resolved

                      I have paid the deu amount through debit card of 2144 and the money got deducted from the bank account but it is showing in mpokket app the repayment is failed.
                      Aug 10, 2023
                      Complaint marked as Resolved 
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                      Please DM us your registered number & we would certainly help you.
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                      Please DM us your registered number & we would certainly help you.
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                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      Reply
                      Our team has spoken to you & we believe your concern has been addressed.
                      Reply
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      Our team has spoken to you & we believe your concern has been resolved.
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                        Y
                        Yashodhan Chavan
                        Nov 11, 2022
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
                        Resolved
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                        Resolved

                        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                        I have repayed the principal amount and yet the account has not been closed by mpokket.There 2 account ID's as below mentioned:
                        MKF338631EID44470901
                        MKE44662F41D40693302
                        Jun 29, 2023
                        Complaint marked as Resolved 
                        The company executive called and acknowledged my problem and resolved it as per the policy regarding the accounts.
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                        Hi Yashodhan,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          Y
                          Yoheswaran
                          from Nagapattinam, Tamil Nadu
                          Nov 9, 2022
                          Feb 8, 2024
                          This thread was updated on Feb 8, 2024
                          Resolved
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                          Resolved

                          Address: Kolkata

                          Lot of pressure and torcher in mpokket. I will write a letter and suicide. Please take action on mpokket.
                          Mar 10, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 08, 2024
                          mPokket Customer Care's response                           Hi Yoheswaran,

                          Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                          View replies
                          Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                          Reply
                          Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                          Reply
                          Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                          Reply
                          Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                          Reply
                          Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                          Reply
                          Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                          Reply
                          Hi Yoheswaran,

                          We request you to DM your registered number & we would get in touch to help you.
                          Reply
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                            D
                            Darshan Gowda R
                            Nov 8, 2022
                            Feb 8, 2024
                            This thread was updated on Feb 8, 2024
                            Resolved
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                            Resolved

                            Hello, Im darshan, I had taken a loan from mpokket. I have repaid all my loans but still my loan status are showing Active loan. Kindly share update my status from active status to Cleared and Share me a Loan Clearance Certificate On Priority.

                            Thanks & Regards
                            Mar 10, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 08, 2024
                            mPokket Customer Care's response                             Hi Darshan,

                            Our team has spoken to you & we believe your concern has been resolved.
                            View replies
                            Please DM us your registered number & we would certainly help you.
                            Reply
                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Our team has spoken to you & we believe your concern has been addressed.
                            Reply
                            Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.
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                            Hi Darshan,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              S
                              [email protected]
                              Nov 7, 2022
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
                              Resolved
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                              Resolved

                              I just installed the app and then uninstalled it, but these people were torturing and insisting to take loans, what's this behaviour?
                              Jul 27, 2023
                              Complaint marked as Resolved 
                              View replies
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Reply
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Reply
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              Reply
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              Reply
                              Our team has spoken to you & we believe your concern has been resolved.
                              Reply
                              Company person called and resolved the issue, Thank you.
                              Reply
                              Hi Sir,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                K
                                kamal_kumar6446
                                from Delhi, Delhi
                                Nov 7, 2022
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
                                Resolved
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                                Resolved

                                Dear Mpokket,
                                I want to tell you that I am associated with your company for a long time, I have paid every loan on time and ahead of time but I am not very happy with your services because few days back I mailed you about my problem But till now no reply has come from your side.

                                I want to remind you again that you guys have not updated my September month loan payment in CIBIL due to which I am facing a lot of problems and not getting a loan anywhere.
                                Dec 2, 2022
                                Complaint marked as Resolved 
                                View replies
                                Hi Kamal,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  K
                                  kamal_kumar6446
                                  from Delhi, Delhi
                                  Nov 7, 2022
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
                                  Resolved
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                                  Resolved

                                  You are informed about all my loan payments, currently none are outstanding but in the month of September all loan accounts are actively showing in my credit report So for this reason I am finding it difficulty to apply any loan and my cibil score getting down day by day.

                                  already requested to provide NOC but not positive response for company side.

                                  Regards
                                  Kamal kumar
                                  Nov 7, 2022
                                  Complaint marked as Resolved 
                                  please arrange call for your customer support
                                  View replies
                                  Hi Kamal,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    A
                                    arava Mahendra
                                    from Nellore, Andhra Pradesh
                                    Nov 7, 2022
                                    Feb 8, 2024
                                    This thread was updated on Feb 8, 2024
                                    Resolved
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                                    Resolved

                                    Please Delete account and Provide NOC

                                    Dear support team,
                                    I am arava mahendra I have cleared all my dues and I want to delete my mpockett account if you could help in this and delete my account it will be very helpful my registered email is [protected]@gmail.com and Mobile Number:[protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

                                    Regards
                                    Arava mahendara
                                    Mar 10, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 08, 2024
                                    mPokket Customer Care's response                                     Hi Arava Mahendra,

                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                    View replies
                                    Please DM us your registered number & we would certainly help you.
                                    Reply
                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
                                    Reply
                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
                                    Reply
                                    Hi Arava Mahendra,

                                    Please DM us your registered number & we would certainly help you.
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                                      arava Mahendra
                                      from Nellore, Andhra Pradesh
                                      Nov 7, 2022
                                      Feb 8, 2024
                                      This thread was updated on Feb 8, 2024
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                                      Amount paid August 20 my loansamount...but not send NOC from mpocket till now please solved my problem...kindly
                                      Mar 10, 2024
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 08, 2024
                                      mPokket Customer Care's response                                       Hi Arava Mahendra,

                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                      Please DM us your registered number & we would certainly help you.
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                                      Please DM us your registered number & we would certainly help you.
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                                      Please DM us your registered number & we would certainly help you.
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                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Hi Arava Mahendra,

                                      Please DM us your registered number & we would certainly help you.
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                                        Prince9861
                                        from Bhadrak, Odisha
                                        Nov 7, 2022
                                        Feb 8, 2024
                                        This thread was updated on Feb 8, 2024
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                                        I want My Noc

                                        Address: Bidhannagar, Kolkata, West Bengal,700091

                                        I am Tapan kumar Sethi, I paid my all loan amount but i didn't get my NOC.
                                        please help me to get. My registered number is [protected], and my Registered gmail ID is [protected]@gmail.com,

                                        Therefore, i Kindly request to you please provid NOC. This is needed for future loan please do the needful as soon as possible.
                                        if any required then freely communicate with me.please take necessary step with in short period...
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