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Updated: Nov 24, 2025
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mPokket reviews & complaints page 33

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I
Inverse
from Sirsa, Uttar Pradesh
Dec 16, 2022
Feb 8, 2024
This thread was updated on Feb 8, 2024
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Credit limit locked

Website: Mpokket.com

I paid 2 loans of 500 and 1040 on due date but after paying the loans my credit limit decreased instead of increasing...
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Ragulsurya
Dec 15, 2022
Feb 8, 2024
This thread was updated on Feb 8, 2024
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Dear sir/madam,
I am Ramprasath my mobile number [protected] I took loan on MPokket application. I settled down all my pending amounts and no pending on my side. i have attached all loan details and payments screen shots.but still I haven't received NOC
+1 photos
Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 08, 2024
mPokket Customer Care's response Hi Ragul,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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Hi Ragul,

Please DM us your registered number & we would certainly help you.
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    Jitendra Soma
    Dec 14, 2022
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    Dear Mpokket,
    I want to tell you that I am associated with your company for a long time, I have paid every loan on time and ahead of time but I am not very happy with your services because few days back I mailed you about my problem But till now no reply has come from your side.

    I want to remind you again that you guys have not updated my February month loan payment in CIBIL due to which I am facing a lot of problems and not getting a loan anywhere.
    Aug 10, 2023
    Complaint marked as Resolved 
    Resolved
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    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    Reply
    Hi Jitendra,

    Our team has spoken to you & we believe your concern has been resolved.
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      Theertha2000
      Dec 14, 2022
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
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      I have took a loan today and i dint recieve in my account and showing to pay the due Kindly resolve it soon
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 08, 2024
      mPokket Customer Care's response       Hi Theertha,

      Our team has spoken to you & we believe your concern has been resolved.
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      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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      Hi Theertha,

      Our team has spoken to you & we believe your concern has been resolved.
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        Mitra1991
        Dec 12, 2022
        Feb 8, 2024
        This thread was updated on Feb 8, 2024
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        After repayment unable to take a loan again even I done my kyc as well
        Mar 10, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 08, 2024
        mPokket Customer Care's response         Hi Mitra,

        Please DM us your registered number & we would certainly help you.
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        Hi Mitra,

        Please DM us your registered number & we would certainly help you.
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          S
          Sowndarya Sri
          from Coimbatore, Tamil Nadu
          Dec 11, 2022
          Feb 8, 2024
          This thread was updated on Feb 8, 2024
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          Address: Mumbai

          Hi Team,

          Actually I complete all mpokket loans. But still it shows like not clear in cibil report. The mpokket team is not update properly even I sent a mail to mpokket team regarding closing loans. No response from them. Kindly file this complain and do the needful.

          Regards,
          Sowndarya
          Mar 10, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 08, 2024
          mPokket Customer Care's response           Hi Sowndarya,

          Please DM us your registered number & we would certainly help you.
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          Hi Sowndarya,

          Please DM us your registered number & we would certainly help you.
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            Mitra1991
            Dec 11, 2022
            Feb 8, 2024
            This thread was updated on Feb 8, 2024
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            I paid the amount full but still unable to take a loan again even after done kyc with a new phone it still seems to be done and after many compliments at the end the show problem resolved but I'm still facing the problem
            +1 photos
            Mar 10, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 08, 2024
            mPokket Customer Care's response             Hi Mitra,

            Please DM us your registered number & we would certainly help you.
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            Hi Mitra,

            Please DM us your registered number & we would certainly help you.
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              H
              hrushabhbarde
              from Chandrapur, Maharashtra
              Dec 11, 2022
              Feb 8, 2024
              This thread was updated on Feb 8, 2024
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              Dear Mpokket,
              I want to tell you that I am associated with your company for a long time, I have paid every loan on time and ahead of time but I am not very happy with your services because few days back I mailed you about my problem But till now no reply has come from your side.

              I want to remind you again that you guys have not updated my September month loan payment in CIBIL due to which I am facing a lot of problems and not getting a loan anywhere.
              Mar 10, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 08, 2024
              mPokket Customer Care's response               Hi hrushabhbadre,

              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Hi hrushabhbadre,

              Please DM us your registered number & we would certainly help you.
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                A
                ak894792
                from Karnal, Haryana
                Dec 10, 2022
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
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                Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                Website: Jalan Chemical Industries Pvt. Ltd.

                Mpokket — Paid loan showing actives in my cibil report
                Dear Mpokket,
                I want to tell you that I am associated with your company for a long time, I have paid every loan on time and ahead of time but I am not very happy with your services because few days back I mailed you about my problem But till now no reply has come from your side.

                I want to remind you again that you guys have not updated my loan account CRB8F25E6FID7903159 loan payment in CIBIL due to which I am facing a lot of problems and not getting a loan anywhere.
                Jul 17, 2023
                Complaint marked as Resolved 
                Good facility
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                Hi Ak894792,

                Our team has spoken to you & we believe your concern has been resolved.
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                  mondusai
                  Dec 8, 2022
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
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                  I've paid but unable to borrow and shows outstandin
                  Aug 17, 2023
                  Complaint marked as Resolved 
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                  Hi Mondusai,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    mondusai
                    Dec 8, 2022
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
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                    I paid my loan, but still shows outstanding, what do i do now, I'm unable to borrow money too
                    Aug 17, 2023
                    Complaint marked as Resolved 
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                    Hi Mondusai,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      mondusai
                      Dec 8, 2022
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
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                      I paid my mPokket bill, but it still outstanding and can't borrow money
                      Aug 17, 2023
                      Complaint marked as Resolved 
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                      Hi Mondusai,

                      Our team has spoken to you & we believe your concern has been resolved.
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                        minjubiju
                        Dec 8, 2022
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
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                        Kindly requesting you to provide NOC for my account as I have paid complete loan.
                        I have sent mails to your contact mail ID . No response at all.
                        Aug 16, 2023
                        Complaint marked as Resolved 
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                        Our team has spoken to you & we believe your concern has been resolved.
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                          minjubiju
                          Dec 8, 2022
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          I have paid my complete loan in mpokket and had not received NOC yet even after mailing.. mpokket while asking for repayment there was no problem in contacting .later after payment I could not contact at all.. I have sent several mails for NOC of my pyment. But not responded till now.
                          Aug 16, 2023
                          Complaint marked as Resolved 
                          It has been resolved . But delayed
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                          Hi Minjubiju,

                          Our team has spoken to you & we believe your concern has been resolved.
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                            R
                            Rjdecruz
                            from CHENNAI, Tamil Nadu
                            Dec 8, 2022
                            Feb 8, 2024
                            This thread was updated on Feb 8, 2024
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                            Resolved

                            Mpokket loan

                            Hi
                            I have took a loan amounting to 25000 in COVID time and they have charged a heavy interest on the loan and they are harassing me to pay 50000+ to clear the dues and I'm unable to pay that, now that are misusing my profile, please do help me in this...
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                            Jaiswalsimran
                            from Kolkata, West Bengal
                            Dec 8, 2022
                            Jul 2, 2024
                            This thread was updated on Jul 2, 2024
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                            Hello. Didn't your team promised me that I will not receive any calls till February 2023.Why am I receiving fraud calls again and again and harrassing me continuously.They contacted my contact list and tried defaming my name.Earlier when I raised complaint on consumer you guys called and promised that I will not receive any single calls from you till February 2023.Yet again you guys started harrassing me and my contact list . Contacting my family members saying the person is coming with goons today
                            Aug 5, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 08, 2024
                            mPokket Customer Care's response                             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Feb 08, 2024
                            Updated by Jaiswalsimran                             Well, we spoke already on December 2023. Don't need your call anymore here till 2024 end as promised by your team. Thanks
                            Verified Support
                            Mar 19, 2024
                            mPokket Customer Care's response                             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Mar 19, 2024
                            Updated by Jaiswalsimran                             Why are you calling me anyway when we already spoke the issue has been taken care of by the concerned person. Don't you see that it is promised that I will not receive any calls till December end.
                            Verified Support
                            Jul 02, 2024
                            mPokket Customer Care's response                             Hi Simran,

                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                            Regards,
                            Team mPokket.
                            View replies
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Reply
                            Hi Simran,

                            We would certainly get in touch with you & resolve your concern.
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                              Aman2752
                              Dec 7, 2022
                              Feb 8, 2024
                              This thread was updated on Feb 8, 2024
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                              Resolved

                              I have taken loan from mPokket and would like to clear it. But I can not pay the late fee amount. can you please get it removed.
                              Mar 10, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 08, 2024
                              mPokket Customer Care's response                               Hi Aman,

                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              View replies
                              Please DM us your registered number & we would certainly help you.
                              Reply
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Reply
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Reply
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Reply
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Reply
                              Hi Aman,

                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                                Porag saikia
                                Dec 6, 2022
                                Feb 8, 2024
                                This thread was updated on Feb 8, 2024
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                                Resolved

                                Address: Kolkata

                                Dear sir, mam
                                I'm porag saikia. I'm am a student my complaint is
                                Heresment because, I have an id in mpokket and someone stolen my phone in last january month 2022 .And he took a loan from my mobile to M pocket and threw it on the sim. Now mpokket man is very bad things . I want to commit suicide now. Please help me..

                                Name porag saikia
                                Mobile no. [protected]
                                Password. [protected]@123
                                E-mail id - [protected]@gmail.com
                                Mar 10, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 08, 2024
                                mPokket Customer Care's response                                 Hi Porag,

                                Our team has spoken to you & we believe your concern has been resolved.
                                View replies
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                Reply
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                Reply
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                Reply
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Reply
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Reply
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Reply
                                Our team has spoken to you & we believe your concern has been resolved.
                                Reply
                                Hi Porag,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Tharangini
                                  Dec 5, 2022
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
                                  Resolved
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                                  Resolved

                                  Address: Kolkata

                                  I have taken loan on 2nd December 2022, till today they haven't credited my amount. I have tried to reach them through calls, mails and reviews but there is no response from there side.please help me to get my money back
                                  +1 photos
                                  Jul 26, 2023
                                  Complaint marked as Resolved 
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                  Our team has spoken to you & we believe your concern has been resolved.
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                                  Hi Tharangini,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    Maryjones
                                    from Tadepalligudem, Andhra Pradesh
                                    Dec 5, 2022
                                    Sep 22, 2023
                                    This thread was updated on Sep 22, 2023
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                                    I had applied two consecutive loans from mpokket. It showing that money is disbursed into my account. But I haven't received any money from mpokket. Its been 3 days. I have contacted through phone, email but there is no response from them. In app that showing repayment due date. Please resolve it fast.
                                    +1 photos
                                    Jul 24, 2023
                                    Complaint marked as Resolved 
                                    I have complained my problem. It has been solved in few days. Company has contacted me within 2-3 days after complaining and they asked about the problem and its got resolved.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                    Hi Maryjones,

                                    Our team has spoken to you & we believe your concern has been resolved.
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                                      Our team has spoken to you & we believe your concern has been resolved.
                                      mPokket
                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                      mPokket

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