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mPokket Complaints & Reviews

4.9
Updated: Dec 31, 2025
Complaints 1286
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mPokket reviews & complaints page 33

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R
RutujaW
from Kalyan, Maharashtra
Dec 30, 2022
Feb 8, 2024
This thread was updated on Feb 8, 2024
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Hi I have paid all the loans via mpocket but have not recieved an NOC yet neither have they updated the cibil, it’s been two months since the payment and yet it has not been updated.
Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 08, 2024
mPokket Customer Care's response
Hi Rutuja,

Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Hi Rutuja,

Please DM us your registered number & we would certainly help you.
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    Swakhi
    from Ongole, Andhra Pradesh
    Dec 28, 2022
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    I am akhil kumar my register email id is [protected]@gmail.com and register mobile number is [protected], my reference id is ref3899291, i had paid my all loans months ago but still those loans are showing in my cibil report as active status and i didn't get any noc from mpokket and for the past 3 months i am sending emails to mpokket supporting team regarding this issue but i didn't get any response for their end, now i am unable to apply for further loans this issue is effecting on my cibil score day by day, if i get noc i am eligible to apply further loans bank's asking this noc certificate.

    note: i need noc please provide my noc as soon as possible.
    Aug 9, 2023
    Complaint marked as Resolved 
    Resolved
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Sumanta mPokket's reply, Feb 19, 2023
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Hi Swakhi,

    Our team has spoken to you & we believe your concern has been resolved.
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      Ahete
      Dec 26, 2022
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      I had cleared all the dues of loan but still I didn't get the NOC. Kindly send me the NOC As soon as possible.
      My registered mobile number is [protected].
      My registered email id is [protected]@gmail.com and my reference id is REF5265854
      Aug 8, 2023
      Complaint marked as Resolved 
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Our team has spoken to you & we believe your concern has been resolved.
      Hi Ahete,

      Our team has spoken to you & we believe your concern has been resolved.
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        S
        Swasti Ranjan
        Dec 26, 2022
        Feb 8, 2024
        This thread was updated on Feb 8, 2024
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        Guys don't take any loans from mpokket they are first of all not registered with RBI and their overdue charges are too high. I was taken loan 8000 but they are saying to pay 15600.

        A person is unable to paying 8000 rupees then how he will pay 15600 rupees

        Sir/mam please clear overdue charges I will pay
        Mar 10, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 08, 2024
        mPokket Customer Care's response
        Hi Swasti,

        Our team has spoken to you & we believe your concern has been resolved.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Sumanta mPokket's reply, Feb 19, 2023
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Hi Swasti,

        Our team has spoken to you & we believe your concern has been resolved.
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          Swasti Ranjan
          Dec 26, 2022
          Feb 8, 2024
          This thread was updated on Feb 8, 2024
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          Guys don't take any loans from mpokket they are first of all not registered with RBI and their overdue charges are too high. I was taken loan 8000 but they are saying to pay 15600.

          A person is unable to paying 8000 rupees then how he will pay 15600 rupees.

          Clear my charges I will pay full amount
          Mar 10, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 08, 2024
          mPokket Customer Care's response
          Hi Swasti,

          Our team has spoken to you & we believe your concern has been resolved.
          Predefined Replies
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Sumanta mPokket's reply, Feb 19, 2023
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Hi Swasti,

          Our team has spoken to you & we believe your concern has been resolved.
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            K
            Keade
            Dec 26, 2022
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
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            Address: Kolkata

            I'm clear on all due payments of the loan. ( 26-Dec-2022)
            After clearing the loan not get the NOC letter & Not connect with customer care no. [protected] & [protected]. not pick up calls & not reply to emails also. Ticket ID 11301632 but not any reply to mpokket.

            So please help me with that. I want a NOC letter from Mpokket.
            Aug 10, 2023
            Complaint marked as Resolved 
            Thanks for the help.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            Hi Kaede,

            Our team has spoken to you & we believe your concern has been resolved.
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              R
              Rajat96
              Dec 26, 2022
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
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              Address: Kolkata

              Sir/mam my issue is I tried to repay loan on[protected] but app showing failed transaction but money deducted from my account my loan id MK795863D7ID50003827 plz refund my money plz solve this my issue
              Aug 15, 2023
              Complaint marked as Resolved 
              "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              "
              "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              Hi Rajat,

              Our team has spoken to you & we believe your concern has been resolved.
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                G
                Govind_2000
                from Indore, Madhya Pradesh
                Dec 26, 2022
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
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                Address: Kolkaat

                I am Govind Sapkade and I have paid all my loans before the due date . Now I want my no due certificate as all the pending loans is still showing in my cibil score, I am the student and need education loan of high amount to study my masters degree and due to this issue bank have asked me to give no dues certificate from the Loan application, I have tried reaching out to your customer support team on mail and on call but no response i received yet, I am in the big problem please I request you to provide me no due certificate . My registered Mobile number is [protected] and My registered mail id is [protected]@gmail.com . please please please give no dues certifiacte.
                Sep 11, 2023
                Complaint marked as Resolved 
                They connected with me on phone call and i mentioned my issue to them and in some days they resolved my issue.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Hi Govind,

                Our team has spoken to you & we believe your concern has been resolved.
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                  DhananjayRS
                  Dec 22, 2022
                  Feb 8, 2024
                  This thread was updated on Feb 8, 2024
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                  I had a due amount of 36000 with mPokket. Even after paying the whole amount, they have not provided me with NOC. it's a humble request to provide me with the NOC and remove all the loans from the cibil report. As I have to apply for another loan due to some medical emergencies.
                  Mar 10, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 08, 2024
                  mPokket Customer Care's response
                  Hi Dhananjay,

                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Hi Dhananjay,

                  Please DM us your registered number & we would certainly help you.
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                    DhananjayRS
                    Dec 22, 2022
                    Feb 8, 2024
                    This thread was updated on Feb 8, 2024
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                    I had a due of 36000 with mPokket. I have paid that nearly 10 days and when I wrote them back to provide me with the NOC, they did not responded. Even after writing them several times I have not received it. Kindly help me to get that.
                    Mar 10, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 08, 2024
                    mPokket Customer Care's response
                    Hi Dhananjay,

                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Hi Dhananjay,

                    Please DM us your registered number & we would certainly help you.
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                      M
                      mauli dongare
                      Dec 22, 2022
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
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                      You are informed about all my loan payments, currently none are outstanding but in the month of September all loan accounts are actively showing in my credit report So for this reason I am finding it difficulty to apply any loan and my cibil score getting down day by day.
                      Aug 9, 2023
                      Complaint marked as Resolved 
                      Resolved
                      Please DM us your registered number & we would certainly help you.
                      Sumanta mPokket's reply, Jan 26, 2023
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      Our team has spoken to you & we believe your concern has been addressed.
                      Hi Maul,

                      Our team has spoken to you & we believe your concern has been resolved.
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                        S
                        Subham Keshari
                        from Pune, Maharashtra
                        Dec 20, 2022
                        Feb 8, 2024
                        This thread was updated on Feb 8, 2024
                        Resolved
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                        Fraud/Fake loan showing on my cibil account

                        Respected sir,
                        I am Subham on my cibil score shows an unknown loan from Mpokket finance ltd whereas the loan is not brought by me. someone is using my pan no and creating this issue. because of this I'm facing an issue with my cibil score.

                        kindly solve this issue....
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                        P
                        Pintu297
                        Dec 19, 2022
                        Feb 8, 2024
                        This thread was updated on Feb 8, 2024
                        Resolved
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                        Address: Bharatpur

                        Dear Mpokket,
                        I want to tell you that I am associated with your company for a long time, I have paid every loan on time and ahead of time but I am not very happy with your services because few days back I mailed you about my problem But till now no reply has come from your side.

                        I want to remind you again that you guys have not updated my 2021 year loan payment in CIBIL due to which I am facing a lot of problems and not getting a loan anywhere.
                        Mar 10, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 08, 2024
                        mPokket Customer Care's response
                        Hi Pintu,

                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Sumanta mPokket's reply, Feb 22, 2023
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Hi Pintu,

                        Please DM us your registered number & we would certainly help you.
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                          V
                          Vijayeeg
                          from Coimbatore, Tamil Nadu
                          Dec 19, 2022
                          Feb 8, 2024
                          This thread was updated on Feb 8, 2024
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                          Resolved

                          I have paid my loan amount and they are not issuing any NOC Document
                          Mar 10, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 08, 2024
                          mPokket Customer Care's response
                          Hi Vijay,

                          Please DM us your registered number & we would certainly help you.
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          Please DM us your registered number & we would certainly help you.
                          Hi Vijay,

                          Please DM us your registered number & we would certainly help you.
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                            ajayhaldar
                            from Kanker, Chhattisgarh
                            Dec 17, 2022
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
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                            Website: mpokket

                            Reg.Mobile number :- [protected]
                            Customer Name :- Ajay Haldar

                            Loan Account number 1st :- CR93215F77ID12057867
                            Loan account number 2nd :- CRA1335F89ID11900210

                            Loan Paid Date :- 11/02/2022 Amount 1192. (CR93215F77ID[protected]
                            Loan Paid Date :- 25/02/2022 Amount 4684. (CRA1335F89ID[protected]
                            Aug 11, 2023
                            Complaint marked as Resolved 
                            Solve
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Our team has spoken to you & we believe your concern has been resolved.
                            Hi Ajay,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              I
                              Inverse
                              from Sirsa, Uttar Pradesh
                              Dec 16, 2022
                              Feb 8, 2024
                              This thread was updated on Feb 8, 2024
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                              Resolved

                              Credit limit locked

                              Website: Mpokket.com

                              I paid 2 loans of 500 and 1040 on due date but after paying the loans my credit limit decreased instead of increasing...
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                              Ragulsurya
                              Dec 15, 2022
                              Feb 8, 2024
                              This thread was updated on Feb 8, 2024
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                              Resolved

                              Dear sir/madam,
                              I am Ramprasath my mobile number [protected] I took loan on MPokket application. I settled down all my pending amounts and no pending on my side. i have attached all loan details and payments screen shots.but still I haven't received NOC
                              Mar 10, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 08, 2024
                              mPokket Customer Care's response
                              Hi Ragul,

                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Hi Ragul,

                              Please DM us your registered number & we would certainly help you.
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                                Jitendra Soma
                                Dec 14, 2022
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
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                                Resolved

                                Dear Mpokket,
                                I want to tell you that I am associated with your company for a long time, I have paid every loan on time and ahead of time but I am not very happy with your services because few days back I mailed you about my problem But till now no reply has come from your side.

                                I want to remind you again that you guys have not updated my February month loan payment in CIBIL due to which I am facing a lot of problems and not getting a loan anywhere.
                                Aug 10, 2023
                                Complaint marked as Resolved 
                                Resolved
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Hi Jitendra,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Theertha2000
                                  Dec 14, 2022
                                  Feb 8, 2024
                                  This thread was updated on Feb 8, 2024
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                                  Resolved

                                  I have took a loan today and i dint recieve in my account and showing to pay the due Kindly resolve it soon
                                  Mar 10, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 08, 2024
                                  mPokket Customer Care's response
                                  Hi Theertha,

                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                  Hi Theertha,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    Mitra1991
                                    Dec 12, 2022
                                    Feb 8, 2024
                                    This thread was updated on Feb 8, 2024
                                    Resolved
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                                    Resolved

                                    After repayment unable to take a loan again even I done my kyc as well
                                    Mar 10, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 08, 2024
                                    mPokket Customer Care's response
                                    Hi Mitra,

                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Hi Mitra,

                                    Please DM us your registered number & we would certainly help you.
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