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mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1277
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42
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mPokket reviews & complaints page 10

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S
Sana Chauhan
from Wardha, Maharashtra
Jan 19, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
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I have took the loan before 9 months from mpokket and i couldn't repay the loan as they have increased the repayment amount double of i have taken and now they started calling my relatives, parents and friends and threatening that they will file a compliant and will send police to home address i don't know how should i react on this as i am a only girl of my family and they have been harassing me over calls and asking me to pay the double amount as soon as i can please me out of this
Jan 20, 2024
Complaint marked as Resolved 
Verified Support
Feb 07, 2024
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
View replies
Hi Sana,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.
Reply
Krish112's reply, Feb 13, 2024
7013104802
Krish112's reply, Feb 13, 2024
7013104801
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    B
    bulu kar
    Jan 19, 2024
    Feb 7, 2024
    This thread was updated on Feb 7, 2024
    Resolved
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    Resolved

    Address: janikapal, aghirapada, oupada,balasore,odisha,756049

    HI,

    I have cleared all my due in mPokket application, but still it's showing it's not closed i have full prove i have cleared .. please check and closed my due

    also improve my credit score

    NAME- KAMALAKANTA KAR
    NUM- [protected]
    MAIL- [protected]@gmail.com
    Jan 20, 2024
    Complaint marked as Resolved 
    Hi Mpokket called me and they told me within 1 month means (Feb 15 ) my all active loan which one showing active they will close Thank you
    Verified Support
    Feb 07, 2024
    mPokket Customer Care's response     Hi Kamalakanta,

    Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared you the NDC on registered mail id.

    Regards,
    Team mPokket.
    View replies
    Hi Kamalakanta,

    Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared you the NDC on registered mail id.

    Regards,
    Team mPokket.
    Reply
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      N
      Nancyyyy
      Jan 18, 2024
      Feb 7, 2024
      This thread was updated on Feb 7, 2024
      Resolved
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      Resolved

      I want maximum limit...you guys provide.
      Jan 18, 2024
      Complaint marked as Resolved 
      I got satisfactory response from the team.
      Verified Support
      Feb 07, 2024
      mPokket Customer Care's response       Hi Nancyyyy,

      Please DM us your registered number & we would certainly help you.

      Regards,
      Team mPokket.
      View replies
      Hi Nancyyyy,

      Please DM us your registered number & we would certainly help you.

      Regards,
      Team mPokket.
      Reply
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        N
        Nancyyyy
        Jan 18, 2024
        Feb 7, 2024
        This thread was updated on Feb 7, 2024
        Resolved
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        Resolved

        Not satisfied with the limit provided.
        Jan 18, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 07, 2024
        mPokket Customer Care's response         Hi Nancyyyy,

        Please DM us your registered number & we would certainly help you.

        Regards,
        Team mPokket.
        View replies
        Hi Nancyyyy,

        Please DM us your registered number & we would certainly help you.

        Regards,
        Team mPokket.
        Reply
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          T
          [email protected]
          Jan 17, 2024
          Feb 7, 2024
          This thread was updated on Feb 7, 2024
          Resolved
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          Dear M pokket support team,
          I am Athil I have cleared all my dues and I want to delete my m pokket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

          Regards
          Athil
          Jan 17, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 07, 2024
          mPokket Customer Care's response           Hi Athil,

          Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared you the NDC on registered mail id.

          Regards,
          Team mPokket.
          View replies
          Hi Athil,

          Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared you the NDC on registered mail id.

          Regards,
          Team mPokket.
          Reply
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            W
            Wasif00789
            Jan 17, 2024
            Feb 7, 2024
            This thread was updated on Feb 7, 2024
            Resolved
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            Resolved

            I have taken loan from MPokket my registered mobile number - [protected]
            Due to financial issues I can't able to repay the amount i need some time for payment
            Your recovery agents are Harrasing me and calling my relatives.
            They are Harrasing me daily. Kindly loot at this .
            Jan 18, 2024
            Complaint marked as Resolved 
            Mujhe Naman se baat karke accha laga Mera loan ka date increase karne ke liye thank you
            Verified Support
            Feb 07, 2024
            mPokket Customer Care's response             Hi Wasif00789,

            Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared appropriate information during our telephonic conversation.

            Regards,
            Team mPokket.
            View replies
            Hi Wasif00789,

            Please DM us your registered number & we would certainly help you.

            Regards,
            Team mPokket.
            Reply
            Hi Wasif00789,

            Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared appropriate information during our telephonic conversation.

            Regards,
            Team mPokket.
            Reply
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              P
              Prem Rathod
              Jan 14, 2024
              Feb 7, 2024
              This thread was updated on Feb 7, 2024
              Resolved
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              I am Prem Rathod your customer logged in with number [protected]. Due to some financial issues I can't repay your amounts so need a time for these, after 1 month you can take any legel action against me, before these I need a time for loan repayment

              Thanking you
              Prem Rathod
              Mar 10, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 07, 2024
              mPokket Customer Care's response               Hi Prem,

              Please DM us your registered number & we would certainly help you.

              Regards,
              Team mPokket.
              Verified Support
              Feb 07, 2024
              mPokket Customer Care's response               Hi Prem,

              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

              Regards,
              Team mPokket.
              View replies
              Hi Prem,

              Please DM us your registered number & we would certainly help you.

              Regards,
              Team mPokket.
              Reply
              Hi Prem,

              Please DM us your registered number & we would certainly help you.

              Regards,
              Team mPokket.
              Reply
              Hi Prem,

              Please DM us your registered number & we would certainly help you.

              Regards,
              Team mPokket.
              Reply
              Hi Prem,

              Please DM us your registered number & we would certainly help you.

              Regards,
              Team mPokket.
              Reply
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                N
                Niravsp3414
                Jan 11, 2024
                Feb 7, 2024
                This thread was updated on Feb 7, 2024
                Resolved
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                Resolved

                My device is hack

                My device is hack so my bank account is block so i have not able to paymnet
                but company is calling is continuse...
                +2 photos
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                P
                Pavan.R Poojary
                Jan 10, 2024
                Feb 7, 2024
                This thread was updated on Feb 7, 2024
                Resolved
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                Resolved

                Address: S3 Group Technosoft India Private limited, No 15, 4th Floor, Bannerghatta Rd, Sarakki Industrial Layout, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka

                Hello MPocket,
                I am Pavan.R and I have taken a loan from your company. I have successfully repayed all the loan amount, yet I haven't received my NOC. I want my NOC and clearance of outstanding amount from my CIBIL score as it is affecting my other processes. The CIBIL Report is still showing the paid amount as pending. I hope it will be resolved as soon as possible
                Jan 12, 2024
                Complaint marked as Resolved 
                Thank you Mpocket for resolving the issue ASAP. I got the NDC and it will be helpfull for my CIBIL.
                Verified Support
                Feb 07, 2024
                mPokket Customer Care's response                 Hi Pavan,

                Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                Regards,
                Team mPokket.
                View replies
                Hi Pavan,

                Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                Regards,
                Team mPokket.
                Reply
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                  J
                  Jamal kudu
                  from Delhi, Delhi
                  Jan 10, 2024
                  Feb 7, 2024
                  This thread was updated on Feb 7, 2024
                  Resolved
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                  Resolved

                  Limit do
                  Jan 15, 2024
                  Complaint marked as Resolved 
                  Naa
                  Verified Support
                  Feb 07, 2024
                  mPokket Customer Care's response                   Hi Jamal,

                  Please DM us your registered number & we would certainly help you.

                  Regards,
                  Team mPokket.
                  View replies
                  Hi Jamal,

                  Please DM us your registered number & we would certainly help you.

                  Regards,
                  Team mPokket.
                  Reply
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                    A
                    Anurupa Majumder
                    Jan 10, 2024
                    Feb 7, 2024
                    This thread was updated on Feb 7, 2024
                    Resolved
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                    Resolved

                    When will i get NOC or NDC for clearence for the paid loan amount. First I was told that the Certificate will be provided within 24-48 hours of payment, now mpokket is saying that after 45 days of payment. What is this behaviour? I need the NDC as soon as possible for my study loan.
                    Jan 12, 2024
                    Complaint marked as Resolved 
                    NDC received
                    Verified Support
                    Feb 07, 2024
                    mPokket Customer Care's response                     Hi Anurupa,

                    Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                    Regards,
                    Team mPokket.
                    View replies
                    Hi Anurupa,

                    Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                    Regards,
                    Team mPokket.
                    Reply
                    Helpful
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                      R
                      Rajamohan Redd
                      from Bengaluru, Karnataka
                      Jan 10, 2024
                      Feb 7, 2024
                      This thread was updated on Feb 7, 2024
                      Resolved
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                      Resolved

                      Hi Team,

                      My self Rajamohan Reddy,
                      Mobile : [protected]
                      Mail: [protected]@gmail.com

                      I have paid my load 10 days back and not received NOC yet. Please share NOC .

                      Regards,
                      Rajamohan
                      Mar 10, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 07, 2024
                      mPokket Customer Care's response                       Hi Rajamohan,

                      Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                      Regards,
                      Team mPokket.
                      View replies
                      Hi Rajamohan,

                      Please DM us your registered number & we would certainly help you.

                      Regards,
                      Team mPokket.
                      Reply
                      Hi,
                      Registered Mobile number: [protected]
                      Reply
                      Hi Rajamohan,

                      Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                      Regards,
                      Team mPokket.
                      Reply
                      Hi Rajamohan,

                      Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                      Regards,
                      Team mPokket.
                      Reply
                      Hi Rajamohan,

                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you. Aside, we have shared No Due Certificate on your registered mail id. Our team has spoken to you previously & we believe your concern has been resolved

                      Regards,
                      Team mPokket.
                      Reply
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                        K
                        kamal_kumar6446
                        from Delhi, Delhi
                        Jan 8, 2024
                        Feb 7, 2024
                        This thread was updated on Feb 7, 2024
                        Resolved
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                        Resolved

                        Dear Team,
                        i Informing about my loan account, I had closed all my loan on time, but my loan account of September month is showing active in my cibil report due to wich my CIBIL score is decreasing.

                        Name- Kamal
                        Register number - [protected]

                        please update Asap.
                        Mar 10, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 07, 2024
                        mPokket Customer Care's response                         Hi Kamal,

                        Our team has spoken to you previously & we believe your concern has been addressed.

                        Regards,
                        Team mPokket.
                        View replies
                        Hi Kamal,

                        Please DM us your registered number & we would certainly help you.

                        Regards,
                        Team mPokket.
                        Reply
                        Hi Kamal,

                        Our team has spoken to you & we believe your concern has been addressed.

                        Regards,
                        Team mPokket.
                        Reply
                        Hi Kamal,

                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you. Our team has spoken to you previously & we believe your concern has been addressed.

                        Regards,
                        Team mPokket.
                        Reply
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                          R
                          [email protected]
                          Jan 5, 2024
                          Feb 7, 2024
                          This thread was updated on Feb 7, 2024
                          Resolved
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                          Resolved

                          In equifax Credit report my account showing active even after clearing loans

                          Dear Mpokket,
                          MY SELF CHENNAGARI RAKESH GOUD
                          EMAIL: [protected]@gmail.com
                          mobile no:[protected]
                          i have paid my all pending loan amount please look in the issue and close it.
                          for any details you can call me on mobile no: [protected]
                          as i paid with penalty fees i want my loan closing status as closed instead of settlement
                          pfa attachment for proof for NOC and please clear my loan in equifax credit...
                          +4 photos
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                          M
                          mashu1234333
                          from Parappanangadi, Kerala
                          Jan 5, 2024
                          Feb 7, 2024
                          This thread was updated on Feb 7, 2024
                          Resolved
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                          Resolved

                          I have to register a complaint regarding on the loan reminder. As I have only received 2000, 500 once and the app shows to repay it twice.I have repaid every loan I have taken from mpokket.But the penalty for the 2000 and 500 are 3728 & 836 Rs which i didnt credited with the amount. I think it's some kind of error. Pls resolve this issue as soon as possible.My cibil score decrease drastically.the calls are coming everyday.
                          +3 photos
                          Mar 10, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 07, 2024
                          mPokket Customer Care's response                           Hi mashu1234333,

                          Please DM us your registered number & we would certainly help you.

                          Regards,
                          Team mPokket.
                          View replies
                          Hi mashu1234333,

                          Please DM us your registered number & we would certainly help you.

                          Regards,
                          Team mPokket.
                          Reply
                          Hi mashu1234333,

                          Please DM us your registered number & we would certainly help you.

                          Regards,
                          Team mPokket.
                          Reply
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                            M
                            mashu1234333
                            from Parappanangadi, Kerala
                            Jan 5, 2024
                            Feb 7, 2024
                            This thread was updated on Feb 7, 2024
                            Resolved
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                            Resolved

                            Website: www.mpokket.com

                            I have to register a complaint regarding on the loan reminder. As I have only received 2000, 500 once and the app shows to repay it twice.I have repaid every loan I have taken from mpokket.But the penalty for the 2000 and 500 are 3728 & 836 Rs which i didnt credited with the amount. I think it's some kind of error. Pls resolve this issue as soon as possible.My cibil score decrease drastically.
                            Mar 10, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 07, 2024
                            mPokket Customer Care's response                             Hi mashu1234333,

                            Please DM us your registered number & we would certainly help you.

                            Regards,
                            Team mPokket.
                            View replies
                            Hi mashu1234333,

                            Please DM us your registered number & we would certainly help you.

                            Regards,
                            Team mPokket.
                            Reply
                            Hi mashu1234333,

                            Please DM us your registered number & we would certainly help you.

                            Regards,
                            Team mPokket.
                            Reply
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                              G
                              gopiraju4946
                              from Markapur, Andhra Pradesh
                              Jan 5, 2024
                              Feb 7, 2024
                              This thread was updated on Feb 7, 2024
                              Resolved
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                              Resolved

                              Request noc

                              I'm Completed all my dues but not received any letter regarding noc please provide noc immediately...
                              Registed Number [protected]...
                              +2 photos
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                              R
                              rajendra_18
                              from Visakhapatnam, Andhra Pradesh
                              Jan 4, 2024
                              Feb 7, 2024
                              This thread was updated on Feb 7, 2024
                              Resolved
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                              Resolved

                              Address: 530007,NGGOS COLONY,MURALI NAGAR,Visakhapatnam

                              I cleared all the dues with penalty but still it is showing up in negative account. Can you remove it from negative account by giving an NOC.
                              Mar 10, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 07, 2024
                              mPokket Customer Care's response                               Hi rajendra_18,

                              We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

                              Regards,
                              Team mPokket.
                              View replies
                              Hi rajendra_18,

                              Please DM us your registered number & we would certainly help you.

                              Regards,
                              Team mPokket.
                              Reply
                              Hi rajendra_18,

                              We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

                              Regards,
                              Team mPokket.
                              Reply
                              Hi rajendra_18,

                              We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

                              Regards,
                              Team mPokket.
                              Reply
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                                T
                                Thoque
                                from Mangaldoi, Assam
                                Jan 4, 2024
                                Feb 7, 2024
                                This thread was updated on Feb 7, 2024
                                Resolved
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                                Resolved

                                I've taken a loan from mpokket and I've been declared insolvent even after stating that mpokket have charged too much interest from mpokket and I've somehow cleared the loan and I've received NOC but all my loans are still showing open and the customer support number never gets connected, my loan accounts are as follows
                                MKCCA762EDID35491571 and MKBBB16200ID34716265
                                +3 photos
                                Feb 1, 2024
                                Complaint marked as Resolved 
                                Thank you mPokket. My problem has been resolved
                                Verified Support
                                Feb 07, 2024
                                mPokket Customer Care's response                                 Hi Tudammel,

                                Thanks for your confirmation & we believe your concern has been resolved.

                                Regards,
                                Team mPokket.
                                View replies
                                Hi Tudammel,

                                We understand your concern. We would get in touch with you shortly & resolve your concern.

                                Regards,
                                Team mPokket.
                                Reply
                                Hi Tudammel,

                                Thanks for your confirmation & we believe your concern has been resolved.

                                Regards,
                                Team mPokket.
                                Reply
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                                  M
                                  Mohitss0101
                                  from Jhunjhunu, Rajasthan
                                  Jan 2, 2024
                                  Feb 7, 2024
                                  This thread was updated on Feb 7, 2024
                                  Resolved
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                                  Resolved

                                  Regarding NOC and account Closure permanently.

                                  I haven't taken any loan till now but still its showing in my credit report, i contacted you previously also but still no resolution provided.
                                  Please close my account permanently from your syste.. And remove data from my cibil score.

                                  Account no. - [protected]
                                  Contact me - [protected]...
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