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mPokket Complaints & Reviews

4.9
Last updated Apr 24, 2024
Complaints 1182
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+91 33 6645 2400
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mPokket Website

mPokket Head Office Address

PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2,
EP & GP, Sector V, Bidhannagar

Kolkata
Kolkata District
West Bengal
India
700091

mPokket reviews & complaints page 13

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M
Mazada
from Nagaon, Assam
Sep 16, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid all dues but still affecting my CIBIL Score

Paid all dues but still affecting my CIBIL Score
I have paid my all loans, but its still showing outstanding/Pending while checking my Credit score, my credit score going down day by day,
Ph: [protected]
Mail id: [protected]@gmail.com...
+1 photos
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Mayank Jadeja
Sep 15, 2023
Oct 13, 2023
This thread was updated on Oct 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan is still active

I have paid all my dues but my loan is still showing active. kindly close it asap....
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Bharathr02
Sep 15, 2023
Sep 18, 2023
This thread was updated on Sep 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delete my number as alternative number

Dear team

As I above mentioned in the subject My name is Bharath, mpocket customer service executive calling from last 2months for repay due amount but I never taken loan from them side and they saying different name called 'Irfan' and I don't know who he is? They said in that account I'd my number is there, I don't know how it goes. Kindly remove my number in that account.

Thank you...
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Palagiri sandeep
Sep 15, 2023
Sep 18, 2023
This thread was updated on Sep 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC and clearance certificate and cibil issue

I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number...
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Palagiri sandeep
Sep 15, 2023
Sep 18, 2023
This thread was updated on Sep 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC and clearance certificate

I have cleared my all loans please provide NOC and clearence certificate...
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Sameer00777
from Lucknow, Uttar Pradesh
Sep 15, 2023
Sep 19, 2023
This thread was updated on Sep 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Every high charges

I have taken money from mpocket .
I am not doing any job right now . Mpocket started harassing me . Daily with 3-4 calls
I informed via mail to mpockket that i am suffering from financial issue due to loss of job
I want to pay some amount but mpockket charged me very high interest
Kindly remove my charges . So that
I pay some amount.
[protected]...
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B
Sep 14, 2023
Sep 14, 2023
This thread was updated on Sep 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delete my mpokket account permanently

Hey mpocket team,
I am Bhaskar S the user of mpocket and currently I want to permanently delete my mpocket account
my borrowing limit is 14, 500 and available borrowing limit is also 14, 500 my dues is zero
my mobile number -[protected]
my gmail account - [protected]@gmail.com...
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Satya1212
Sep 14, 2023
Sep 14, 2023
This thread was updated on Sep 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding not clear my dues in cibil

Hi I have paid my all dues in jhalan but it still showing in civil what can I do now...
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Manishgirid
from Upleta, Gujarat
Sep 14, 2023
Sep 15, 2023
This thread was updated on Sep 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan disbursed but not credited

I took loan of 500 and the loan is disbursed but not credited in my account....
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AlthafK
Sep 13, 2023
Sep 13, 2023
This thread was updated on Sep 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Responding in providing NOC

Dear Team,

I had deactivated my mpokket account in Sep 2021 and it's showing an active loan in credit report(Experian). I've mailed them.for my NOC document and I got no response from them yet.
Kindly provide Required NOC document....
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Venkat-1404
from Hyderabad, Telangana
Sep 13, 2023
Sep 14, 2023
This thread was updated on Sep 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provide NOC All bills are cleared

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number...
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saatwik
Sep 13, 2023
Sep 19, 2023
This thread was updated on Sep 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repayment of loan taken

I had taken loan from mPokket application starting of the year 2023 and i have always cleared my old dues on time. this time the interest rates were very high and i was unable to pay the amount, for which now my number and phone and other related services are blocked from the Cyber Crime department. i am a student, its highly impossible to pay 13, 000 for a 6, 000 loan. and kindly i request the mPokket application to remove the over dues...
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Yeshwanth M
Sep 12, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delete my mpokket account permanently

I'm Yeshwanth M, I want my mpockket account deleted immediately, I have mailed multiple times for the same, no response from mpokket.
My registered mobile number: [protected]
Mail id: www.[protected]@gmail.com...
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Yeshwanth M
Sep 12, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delete my mpokket account

I'm Yeshwanth M, delete my mpockket account immediately. I mailed multiple times but no response from Mpockket. I want immediate action. My mail id: www.[protected]@gmail.com
Registered mobile number: [protected]...
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Pawan601
from Dehradun, Uttarakhand
Sep 12, 2023
Sep 12, 2023
This thread was updated on Sep 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Miss leading me

Address:Kolkata company

मेरे साथ बहुत बड़ा धोखा हुआ।सोचा था कि पेमेंट कर दूंगा फिर शांति से पढूंगा।पर पेमेंट पे जैसे ही जा रहा पहले तोह अपडेट नही होरा।फिर अपने आप बढ़ रहा है।सर माफी चाहता हूं। सर...
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KRITHIKA M C
Sep 11, 2023
Sep 11, 2023
This thread was updated on Sep 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exorbitant charges on Loan amount

As much as i agree with the non-payment due to certain circumstances i havent been able to repay the loan taken for which i have been charged with a very rate of interest which is making it even more difficukt to pay the loan back. i humbly request you to take of the penalty charges and i shall clear the entire loan amount in one payment. Thank you...
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VIKAS BUNDELA
Sep 11, 2023
Sep 15, 2023
This thread was updated on Sep 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High interest charges double triple charges

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091

First of all let me clear one thing I am posting this complain again because in the previous complain these fraudsters and scammers called me politely and told me that we agree to cut down the high interest charges and you may pay the nominal amount which you took along with interest i also agreed but as soon as i agreed and marked my complaint as resolved they again started harrasing by sending emails and text messages demanding the same...
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Satya1212
Sep 11, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provide NOC

I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number
[protected]...
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KRITHIKA M C
Sep 11, 2023
Sep 11, 2023
This thread was updated on Sep 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rate of interest

I had taken a loan from mpokket and now to repay it they have charged double the amount as over due charges ... kindly help me resolve this by waiving off the intrest amount and I will settle the entire amount at once....
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Sathish2699
Sep 10, 2023
Sep 11, 2023
This thread was updated on Sep 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mpokket support claims they have no idea about [email protected]

I had availed loan from Mpokket when i was a student, when i was unable to pay i reached out to Mpokket regarding extension and they agreed verbally over an email, and later after three days started calling my reference numbers and harassed them to pay on behalf of me, we later failed a case with the nearby police station and the calls stopped and when i contacted them back they didn't care to reply back. Now they started emailing with a...
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