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mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1271
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36
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mPokket reviews & complaints page 13

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M
Manish Badesra
from Narnaul, Haryana
Nov 16, 2023
Nov 19, 2023
This thread was updated on Nov 19, 2023
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Hlo I have taken loan and I am not able to pay my loan on time but now I have paid all interest and extended the loan but I am receiving calls from the mpokket representatives and even they call my contacts also so I request you to stop calling and to bother me I promise you pay all my dues on extended date. My registered no is [protected]. Please resolve my issue.
Contact me on [protected]
Nov 19, 2023
Complaint marked as Resolved 
Promise to resolve the problem but now see what will happen
View replies
Hi Manish,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
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    Arsh03
    Nov 16, 2023
    Nov 21, 2023
    This thread was updated on Nov 21, 2023
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    Due to your bad customer care service now i have to pay extra amount despite the communication is bad from your side. Kindly help me
    Jan 20, 2024
    Complaint marked as Resolved 
    View replies
    Hi Arshdeep,

    During our telephonic conversation, we have shared the appropriate information regarding your related concern.

    Regards,
    Team LROD
    Reply
    Hi Arshdeep,

    During our telephonic conversation, we have shared the appropriate information regarding your related concern.

    Regards,
    Team LROD
    Reply
    Arsh03's [Complaint's author] reply, Nov 28, 2023
    There is total blackmailing from ur side . No such help is provided
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      Arsh03
      Nov 16, 2023
      Nov 21, 2023
      This thread was updated on Nov 21, 2023
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      Due amount pending with late charges remission

      Respected sir, yesterday I have talked to one of your customer care memeber but he is blackmailing to me to pay the due amount with late charges as I tried many times to contact you but there is no response from your side. Now why should I pay the late fee charges.
      I request you to kindly wave off my charges so that I can pay my pending payment....
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      subash chand123
      from Guntur, Andhra Pradesh
      Nov 15, 2023
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
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      Address: india

      I had taken loan from mpokket of 6000 and after that i lost my mobile and there is no login option so i mail to mpokket on aug please send my due link and tell them my problem and they don’t even replay after tha my dues goes to 10568 with penalties so paid the total due but they don’t close my dues i paid dues on 30 octmber and my cibil updated on 2 november so ineed my no objection certificate
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 08, 2024
      mPokket Customer Care's response       Hi Subash,

      Our team has spoken to you & we believe your concern has been resolved.

      Regards,
      Team mPokket
      View replies
      Hi Subash Chand123,

      Please DM us your registered number & we would certainly help you.

      Regards,
      Team mPokket.
      Reply
      Hi Subash,

      Our team has spoken to you & we believe your concern has been resolved.

      Regards,
      Team mPokket
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        M
        Mahendar_rajjj
        Nov 15, 2023
        Feb 8, 2024
        This thread was updated on Feb 8, 2024
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        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

        I've already repayed my loan amount which was taken long back with an low rate of interest which is totally fine. But later I've getting continuous calls from Mpokket customer care and harassing to share fake pictures and even blackmailing by sending fake images. But later I tried to ignore all of them and now again it's affecting my CIBIL SCORE in a very bad way. Please try to solve my problem as soon as possible.
        Regards
        +5 photos
        Mar 10, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 08, 2024
        mPokket Customer Care's response         Hi Mahendar_rajjj,

        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

        Regards,
        Team mPokket.
        View replies
        Hi Mahendar_rajjj,

        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

        Regards,
        Team mPokket.
        Reply
        Hi Mahendar_rajjj,

        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

        Regards,
        Team mPokket.
        Reply
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          Arsh03
          Nov 15, 2023
          Nov 21, 2023
          This thread was updated on Nov 21, 2023
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          Resolved

          I have a repayment amount of money to mpokket but due to some technical issue I was not able to make payments. I tried many times to get in touch with customer care via mail and call but there is no response from mpokket. As late repayment makes penalty charges.
          Jan 20, 2024
          Complaint marked as Resolved 
          View replies
          Hi Arshdeep,

          During our telephonic conversation, we have shared the appropriate information regarding your related concern.

          Regards,
          Team LROD
          Reply
          Arsh03's [Complaint's author] reply, Nov 15, 2023
          Totally blackmailing form your side. There is no appropriate help provide as fault is from ur side . Totally blackmailing
          Hi Arshdeep,

          During our telephonic conversation, we have shared the appropriate information regarding your related concern. We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure.

          Regards,
          Team LROD
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            S
            Shaik shaba Muskan
            Nov 15, 2023
            Nov 19, 2023
            This thread was updated on Nov 19, 2023
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            Resolved

            I want to delete my account permanently

            Dear M pockket support team,
            I am Shaik Shaba Muskan Ali I have cleared all my dues and I want to delete my m pockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to...
            +2 photos
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            T
            TABARAK HOSSAIN
            Nov 13, 2023
            Feb 8, 2024
            This thread was updated on Feb 8, 2024
            Resolved
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            Resolved

            My Credit limit stuck at zero

            I have cleared my all dues but my credit limit stuck at zero. Please increase my credit limit as soon as possible . My email ID is [protected]@gmail.com...
            +2 photos
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            H
            Hell kiddo
            Nov 10, 2023
            Nov 14, 2023
            This thread was updated on Nov 14, 2023
            Resolved
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            Resolved

            I have closed the loans but in cibil it still showing please send me noc certificate please send it to me immediately
            Name:vijay.p
            Phone number:[protected]
            Nov 13, 2023
            Complaint marked as Resolved 
            My issue has been already resloved
            View replies
            Hi Vijay,

            Please DM us your registered number & we would certainly help you.

            Regards,
            Team mPokket.
            Reply
            Hi Vijay,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            Reply
            Dear Team,

            My problem has not resolved yet. Kindly close my loan and delete my account permanently.

            Regards,
            Ajay Kumar
            Reply
            mPokket Customer Care's response, Nov 19, 2023
            Verified Support
            Hi Ajay,

            We would like to keep you updated that on hearing of your concern, we have taken up the same in true earnest and have forwarded the same to the concerned department, as has been communicated to you.

            Please be updated that we are here to resolve all issues with top priority however as multiple departments' are involved, it takes a few days for the same to get addressed and resolved.

            We are keeping a strict vigil on the issue and will certainly update you once we receive a complete confirmation on the status of your issue.

            Regards,
            Team mPokket.
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              C
              Chesram Momin
              Nov 9, 2023
              Nov 9, 2023
              This thread was updated on Nov 9, 2023
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              Resolved

              Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
              Website: Mpoke5

              Hi, Im Chesram Momin The Company Mpokket have been spam calling me ever since i signed up, i even told them to deactivate my account.
              Nov 9, 2023
              Complaint marked as Resolved 
              They have resolved the issue
              View replies
              Hi Chesram,

              We have tried communicating with you however as we are unable to have a proper communication, we would request you to provided an appropriate time at which we can connect with you.

              Regards,
              Team mPokket.
              Reply
              Chesram Momin's [Complaint's author] reply, Nov 9, 2023
              Your comms are always busy
              Hi Chesram,

              Thanks for your confirmation & we believe your concern has been resolved.

              Thank You for being a valuable user.

              Regards,
              Team mPokket.
              Reply
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                Wickedone13
                Nov 9, 2023
                Nov 21, 2023
                This thread was updated on Nov 21, 2023
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                Resolved

                Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                Website: Mpokket

                The compamy Mpokket have been calling me daily even though i dont have any debts and im not intetested in their service. I have even deactivated my account
                Nov 21, 2023
                Complaint marked as Resolved 
                They have solve the complaint
                View replies
                Hi Wickedone13,

                Please DM us your registered number & we would certainly help you.

                Regards,
                Team mPokket.
                Reply
                Hi Chesram,

                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the raised complaint as resolved.

                Regards,
                Team mPokket.
                Reply
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                  Wickedone13
                  Nov 9, 2023
                  Nov 21, 2023
                  This thread was updated on Nov 21, 2023
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                  Resolved

                  Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                  Mpokket have been spam calling everyday, even though i said i dont need money and have deactivated my account.
                  Nov 21, 2023
                  Complaint marked as Resolved 
                  Resolved
                  View replies
                  Hi Ani0503,

                  Please DM us your registered number & we would certainly help you.

                  Regards,
                  Team mPokket.
                  Reply
                  Hi Chesram,

                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the raised complaint as resolved.

                  Regards,
                  Team mPokket.
                  Reply
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                    Ani0503
                    Nov 8, 2023
                    Feb 8, 2024
                    This thread was updated on Feb 8, 2024
                    Resolved
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                    Resolved

                    I have made the full payment to the amount that I have borrowed. And there are no pending loan nor open loans in the account but it shows that the amount is pending and it is impacted my CIBIL score. I want this to be immediately cleared so that my CIBIL will be in place.
                    +3 photos
                    Mar 10, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 08, 2024
                    mPokket Customer Care's response                     Hi Ani0503,

                    Please DM us your registered number & we would certainly help you.

                    Regards,
                    Team mPokket.
                    View replies
                    Hi Ani0503,

                    Please DM us your registered number & we would certainly help you.

                    Regards,
                    Team mPokket.
                    Reply
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                      O
                      Omkar29more
                      from Pune, Maharashtra
                      Nov 8, 2023
                      Feb 8, 2024
                      This thread was updated on Feb 8, 2024
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                      Address: Sasane nagar Hadapsar pune

                      I have already paid due payment amount but still show loan amount MPOCKETFIN 2160 overdue how could possible so please check and clear as soon as possible because still showing my credit report that's why credit report are going to down and getting trouble and also try to reach via customer care but no one can able to recieve call and I want noc for same
                      +1 photos
                      Mar 10, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 08, 2024
                      mPokket Customer Care's response                       Hi Omkar,

                      Thanks for your confirmation & we believe your concern has been resolved.

                      Regards,
                      Team mPokket.
                      View replies
                      Hi Omkar29more,

                      Please DM us your registered number & we would certainly help you.

                      Regards,
                      Team mPokket.
                      Reply
                      Hi Omkar,

                      Thanks for your confirmation & we believe your concern has been resolved.

                      Thank You for being a valuable user.

                      Regards,
                      Team mPokket.
                      Reply
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                        P
                        Prathamesh19
                        from Pune, Maharashtra
                        Nov 7, 2023
                        Nov 7, 2023
                        This thread was updated on Nov 7, 2023
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                        This is prathamesh.. and I have taken loan from mpocket as now I am late in repaying but today I have repayment of all loan .. pls i request you to unlock my profile.. and I am in need of some money... So .. from next it will not .. be late in repaying...
                        Nov 7, 2023
                        Complaint marked as Resolved 
                        Nice . It took very less time too resolved the complaint . 👍
                        View replies
                        Hi Prathamesh,

                        Our team has spoken to you & we believe your concern has been resolved.

                        Regards,
                        Team mPokket.
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                          harpreet singh5797
                          from Gadarpur, Uttarakhand
                          Nov 7, 2023
                          Feb 8, 2024
                          This thread was updated on Feb 8, 2024
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                          Resolved

                          Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                          Please remove all the fake active loans showed by mpokket company in my cibil. I have never used your app or downloaded it but don't know for what reason 30-35 fake entries are showed in my cibil please kindly help regarding this issue and clear my account as soon as possible
                          Mar 10, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 08, 2024
                          mPokket Customer Care's response                           Hi Harpreet,

                          Please DM us your registered number & we would certainly help you.

                          Regards,
                          Team mPokket.
                          View replies
                          Hi Harpreet,

                          Please share a mail on [protected]@mpokket.com with your updated credit report and provide any appropriate number on which we can a verbal discussion regarding your concern.

                          Regards,
                          Team mPokket.
                          Reply
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                            [email protected]
                            Nov 7, 2023
                            Nov 7, 2023
                            This thread was updated on Nov 7, 2023
                            Resolved
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                            Resolved

                            There is only 3-4 days over due and they are making cll on regular basis as I have told that I need some time to pay the amount because at this time.
                            I'm not in the good condition
                            Nov 7, 2023
                            Complaint marked as Resolved 
                            The coustomer care was to good and he listened to my problem
                            View replies
                            Hi Amit,

                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                            Regards,
                            Team mPokket.
                            Reply
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                              A
                              ajaykumar123
                              from Delhi, Delhi
                              Nov 5, 2023
                              Nov 29, 2023
                              This thread was updated on Nov 29, 2023
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                              Resolved

                              Block and delete my mpokket account permanently it has been hacked by someone of account no MKD8B660EID88062575

                              Dear Team,

                              There is loan taken on my behalf of Rs. 1988 taken from my pocket account on 26th October 2023 which was transferred to fraudster account who has logged in through phone phising in my mpokket account. Loan number is MKD8B660EID88062575. Kindly check from your end and do the needful. Please close this loan from your end urgently and delete my account permanently. Please find attached the attached the screenshot.br...
                              +1 photos
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                              stunning_soul19
                              from Pune, Maharashtra
                              Nov 3, 2023
                              Nov 3, 2023
                              This thread was updated on Nov 3, 2023
                              Resolved
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                              Resolved

                              Got my noc from mpokket
                              Nov 3, 2023
                              Complaint marked as Resolved 
                              Got My Complaint Resloved Within a day
                              View replies
                              Hi Sumit,

                              Our team has spoken to you & we believe your concern has been resolved.

                              Regards,
                              Team mPokket.
                              Reply
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                                [email protected]
                                Nov 3, 2023
                                Nov 3, 2023
                                This thread was updated on Nov 3, 2023
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                                Resolved

                                I have already pai all due payment amount but still show loan amount SI creva capital 6600 how could possible so please check and clear as soon as possible because still showing my credit report that's why credit report are going to down
                                Nov 3, 2023
                                Complaint marked as Resolved 
                                Resolved
                                View replies
                                Hi Ganesh,

                                Our team has spoken to you & we believe your concern has been resolved.

                                Regards,
                                Team mPokket.
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                                  Our team has spoken to you & we believe your concern has been resolved.
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