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4.9
Updated: May 3, 2026
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mPokket reviews & complaints page 13

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S
Sathish699
Dec 5, 2023
Mar 19, 2024
This thread was updated on Mar 19, 2024
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I have cleared my pending dues from the mPokket application and its been 3 months since i paid and the dues has still not been cleared from my credit report, thy promised that it will be cleared in 45 days but its been 60 days since my repayment and its still showing up affecting my scores, mPokket clear my dues
Apr 19, 2024
Complaint marked as Resolved 
Verified Support
Feb 08, 2024
mPokket Customer Care's response Hi Sathish,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
Mar 03, 2024
Updated by Sathish699 No, your team assures to clear my loans and yet its still not resolved
Verified Support
Mar 19, 2024
mPokket Customer Care's response Hi Sathish,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
View replies
Where is the mPokket support now?
Reply
Hi Sathish699,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.
Reply
Hi Sathish,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
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    Y
    Yakuza
    from DIMAPUR, Nagaland
    Dec 4, 2023
    Feb 8, 2024
    This thread was updated on Feb 8, 2024
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    Address: Duncan Basti

    My mpokket loan disbursed but not credited money in my account
    This is fraud
    Mar 10, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 08, 2024
    mPokket Customer Care's response     Hi Yakuza,

    Please DM us your registered number & we would certainly help you.

    Regards,
    Team mPokket.
    View replies
    Hi Yakuza,

    Please DM us your registered number & we would certainly help you.

    Regards,
    Team mPokket.
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      S
      SweetyR1108
      from Hyderabad, Telangana
      Dec 4, 2023
      Dec 14, 2023
      This thread was updated on Dec 14, 2023
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      I've taken a loan from mpokket and I've been declared insolvent even after stating that mpokket have charged too much interest from mpokket and I've somehow cleared the loan and I've never received any NOC or clearance certificate and all my loans are still showing open and the customer support number never gets connected, there's no response to mails also
      Dec 15, 2023
      Complaint marked as Resolved 
      My issue has been resolved in a easier and quicker way
      View replies
      Hi SweetyR1108,

      Please DM us your registered number & we would certainly help you.

      Regards,
      Team mPokket.
      Reply
      Hi Vani,

      Our team has spoken to you & we believe your concern has been resolved.

      Regards,
      Team mPokket.
      Reply
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        S
        [email protected]
        Dec 4, 2023
        Dec 8, 2023
        This thread was updated on Dec 8, 2023
        Resolved
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        Resolved

        Address: 12th Floor, Unit No. - 1204, PS, Tower 1, SRIJAN CORPORATE PARK, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

        Hello my name is Sudarshan. My MPOCKET loan ID number is REF14695291. I bought Rs 2000 on February 17 and paid it on November 19 but still my NOC is not cleared. I am very urgent please clear my MPOCKET NOC immediately and send bill today. Please Such Emergency. And Every Mpokket Employee's No response.
        I check my Cibil Score it's showing that Ruppes 4160. How can I Clear This Payment . Please Contact Me .
        Jan 20, 2024
        Complaint marked as Resolved 
        It's can be Always Good helping This. thanks for consumer.
        View replies
        Hi Sudharsan,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket.
        Reply
        Suhas121's reply, Dec 9, 2023
        I need some assistance too I have contacted through email but am not getting any response pls do contact me through email. My email id is ends with [email protected] ( am not comfortable sharing my mail id here as it may be misused)
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          M
          Muneeb ul bashir
          Dec 2, 2023
          Dec 8, 2023
          This thread was updated on Dec 8, 2023
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          Address: hardu dalwan, chararisharief,

          With due respect that I am muneeb ul bashir having phone number [protected] . I want to say you that my mpockket account have credit limit zero so please increase my credit limit.and I have already referred app to two persons but it cannot work.
          Dec 15, 2023
          Complaint marked as Resolved 
          View replies
          Hi Muneeb,

          Our team has spoken to you & we believe your concern has been resolved.

          Regards,
          Team mPokket.
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            A
            ajaykumar123
            from Delhi, Delhi
            Dec 2, 2023
            Dec 8, 2023
            This thread was updated on Dec 8, 2023
            Resolved
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            Dear Team,

            I am getting calls from your customer care regarding payment of loan amount. When it was cleared to me that my loan has been cancelled and closed. Why this information not given to customer care department. Why they are misbehaving with customers. Such kind of behaviour is intolerable. Kindly look into this matter and stop calling me further for this loan

            Regards,
            Ajay Kumar
            Dec 8, 2023
            Complaint marked as Resolved 
            Resolved
            View replies
            Hi Ajay,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            Reply
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              B
              Bala SV
              Dec 1, 2023
              Dec 14, 2023
              This thread was updated on Dec 14, 2023
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              Resolved

              My mpokket account is blocked

              I borrowed a loan through your Mpokket loan app.
              My Loan ref no.: MKEF24265D4ID88781767. On wednesday[protected] i received your payment reminder mail that my due date is 1st December 2023.

              Suddenly i opened mpokket app and it was blocked. (Screenshot attached for your reference) but you continuously sending loan due reminders.
              What should i do now..? How could i pay my emi on 1st December 2023...?
              br...
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              A
              Ajith22
              Nov 28, 2023
              Nov 30, 2023
              This thread was updated on Nov 30, 2023
              Resolved
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              Resolved

              Request for NOC - No Objection Certificate.

              Hi,

              I hope this letter finds you well. I am writing to request a No Objection Certificate (NOC) for the loan that I obtained from MPOKKET. I am pleased to inform you that I have successfully completed all the payments and fulfilled all the terms and conditions of the loan agreement.


              I am making this request because my credit report indicates an overdue status, which is affecting my credit score negatively....
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              A
              ABANISH MISHRA
              from New Delhi, Delhi
              Nov 27, 2023
              Nov 29, 2023
              This thread was updated on Nov 29, 2023
              Resolved
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              Address: Kolkata

              This is the second time I am complaining about the harassment of mpokket. Recently they shared my video with my parents and harassing them calling repeatedly. Previously mpokket grievance department assured me that such thing will never happen again. But still they continue to do this.
              Nov 30, 2023
              Complaint marked as Resolved 
              View replies
              Hi Abanish,

              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

              Regards,
              Team mPokket.
              Reply
              Hi Abanish,

              Our team has spoken to you & we believe your concern has been addressed.

              Regards,
              Team mPokket.
              Reply
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                A
                ajaykumar123
                from Delhi, Delhi
                Nov 26, 2023
                Nov 29, 2023
                This thread was updated on Nov 29, 2023
                Resolved
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                Dear Team,

                Why I am receiving phone from Customer Care for payment of loan amount as I have already informed you I have not received any loan amount. Kindly close this loan amount. I have also discussed this issue with nodal officer also.

                Regards,
                Ajay Kumar
                Nov 29, 2023
                Complaint marked as Resolved 
                Marked as resolved
                View replies
                Hi Abanish,

                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                Regards,
                Team mPokket.
                Reply
                Hi Ajay,

                Our team has spoken to you & we believe your concern has been resolved.

                Regards,
                Team mPokket.
                Reply
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                  G
                  Gurudatta22
                  from Nashik, Maharashtra
                  Nov 25, 2023
                  Nov 26, 2023
                  This thread was updated on Nov 26, 2023
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                  Resolved

                  Please Send My Noc
                  Pan Number NGAPS0377H
                  Name Gurudatta Shrivastav
                  Email [protected]@gmail.com
                  Nov 26, 2023
                  Complaint marked as Resolved 
                  Mil haya
                  View replies
                  Hi Gurudatta,

                  During our telephonic conversation, we have shared the appropriate information regarding your related concern. Our team has spoken to you & we believe your concern has been resolved.

                  Regards,
                  Team mPokket.
                  Reply
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                    R
                    Rakesh7070
                    Nov 22, 2023
                    Nov 25, 2023
                    This thread was updated on Nov 25, 2023
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                    Resolved

                    Address: Pakuria

                    All Overdue Is Clear But My CiBil is not Updated
                    Nov 25, 2023
                    Complaint marked as Resolved 
                    My Problem Was Solve & My NOC Received By M-Pocket Team & iam So Happy☺️ Thanks&Regards Rakesh Tiwari
                    View replies
                    Hi Rakesh,

                    During our telephonic conversation, we have shared the appropriate information regarding your related concern. Our team has spoken to you & we believe your concern has been resolved.

                    Regards,
                    Team mPokket.
                    Reply
                    My Problem Was Solve & My NOc Received By M-Pocket Team
                    Happy To us
                    Thanks & Regards
                    Rakesh
                    Reply
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                      A
                      Akhyajit Nath
                      Nov 22, 2023
                      Nov 23, 2023
                      This thread was updated on Nov 23, 2023
                      Resolved
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                      Address: Kolkata

                      It's been more than 24 hours that I applied for 2 loans and those haven't credited to my account. Emails with agreement come, but one loan is even not showing processing in the app, hopefully another one is showing, but after 24 hours it should have been credited as mentioned in the mpokket description. The money was borrowed for an urgent matter, but now the matter is not also solved and money is not also credited, so I request you to please credit it in my account otherwise cancel it please...
                      Nov 23, 2023
                      Complaint marked as Resolved 
                      My issue is resolved
                      View replies
                      Hi Akhyajit,

                      During our telephonic conversation, we have shared the appropriate information regarding your related concern.

                      Regards,
                      Team mPokket.
                      Reply
                      Souvik Sana's reply, Dec 10, 2023
                      I am facing the same problem. Please solve my issue
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                        R
                        Roshan1311
                        from Hyderabad, Andhra Pradesh
                        Nov 20, 2023
                        Nov 21, 2023
                        This thread was updated on Nov 21, 2023
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                        Address: Hyderabad

                        Hi Mpokket,

                        I've been a user of your app from 2019 to Jan 2023.

                        My account has been blocked since 10 months and I'm unable to contact you.

                        I request you to unblock my account
                        Nov 21, 2023
                        Complaint marked as Resolved 
                        View replies
                        Hi Roshan,

                        During our telephonic conversation, we have shared the appropriate information regarding your related concern.

                        Regards,
                        Team mPokket.
                        Reply
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                          A
                          Arunkumar27860211
                          from Patna, Bihar
                          Nov 19, 2023
                          Nov 21, 2023
                          This thread was updated on Nov 21, 2023
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                          Resolved

                          My mobile no [protected]

                          I cleared all due but still not update at civil.
                          Nov 21, 2023
                          Complaint marked as Resolved 
                          Thank you for helping me.
                          View replies
                          Hi Arun,

                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                          Regards,
                          Team mPokket.
                          Reply
                          Hi Arun,

                          Our team has spoken to you & we believe your concern has been resolved.

                          Regards,
                          Team mPokket.
                          Reply
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                            D
                            DilrajSinghDhaliwal
                            Nov 18, 2023
                            Nov 21, 2023
                            This thread was updated on Nov 21, 2023
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                            Resolved

                            Address: V.P.O Toosa

                            I have paid certain loans with interest rates before desir d dat, still 8 of them are showing in CIBIL report and have not updated and I've been an issue because of this
                            Nov 21, 2023
                            Complaint marked as Resolved 
                            They called me and fixing my issue, Thx
                            View replies
                            Hi Dilraj,

                            Our team has spoken to you & we believe your concern has been resolved.

                            Regards,
                            Team mPokket.
                            Reply
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                              M
                              Manish Badesra
                              from Narnaul, Haryana
                              Nov 16, 2023
                              Nov 19, 2023
                              This thread was updated on Nov 19, 2023
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                              Resolved

                              Hlo I have taken loan and I am not able to pay my loan on time but now I have paid all interest and extended the loan but I am receiving calls from the mpokket representatives and even they call my contacts also so I request you to stop calling and to bother me I promise you pay all my dues on extended date. My registered no is [protected]. Please resolve my issue.
                              Contact me on [protected]
                              Nov 19, 2023
                              Complaint marked as Resolved 
                              Promise to resolve the problem but now see what will happen
                              View replies
                              Hi Manish,

                              Our team has spoken to you & we believe your concern has been resolved.

                              Regards,
                              Team mPokket.
                              Reply
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                                A
                                Arsh03
                                Nov 16, 2023
                                Nov 21, 2023
                                This thread was updated on Nov 21, 2023
                                Resolved
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                                Resolved

                                Due to your bad customer care service now i have to pay extra amount despite the communication is bad from your side. Kindly help me
                                Jan 20, 2024
                                Complaint marked as Resolved 
                                View replies
                                Hi Arshdeep,

                                During our telephonic conversation, we have shared the appropriate information regarding your related concern.

                                Regards,
                                Team LROD
                                Reply
                                Hi Arshdeep,

                                During our telephonic conversation, we have shared the appropriate information regarding your related concern.

                                Regards,
                                Team LROD
                                Reply
                                Arsh03's [Complaint's author] reply, Nov 28, 2023
                                There is total blackmailing from ur side . No such help is provided
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                                  Arsh03
                                  Nov 16, 2023
                                  Nov 21, 2023
                                  This thread was updated on Nov 21, 2023
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                                  Resolved

                                  Respected sir, yesterday I have talked to one of your customer care memeber but he is blackmailing to me to pay the due amount with late charges as I tried many times to contact you but there is no response from your side. Now why should I pay the late fee charges.
                                  I request you to kindly wave off my charges so that I can pay my pending payment.
                                  Jan 20, 2024
                                  Complaint marked as Resolved 
                                  View replies
                                  Hi Arshdeep,

                                  During our telephonic conversation, we have shared the appropriate information regarding your related concern.

                                  Regards,
                                  Team LROD
                                  Reply
                                  Hi Arshdeep,

                                  During our telephonic conversation, we have shared the appropriate information regarding your related concern.

                                  Regards,
                                  Team LROD
                                  Reply
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
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                                    S
                                    subash chand123
                                    from Guntur, Andhra Pradesh
                                    Nov 15, 2023
                                    Feb 8, 2024
                                    This thread was updated on Feb 8, 2024
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                                    Resolved

                                    Address: india

                                    I had taken loan from mpokket of 6000 and after that i lost my mobile and there is no login option so i mail to mpokket on aug please send my due link and tell them my problem and they don’t even replay after tha my dues goes to 10568 with penalties so paid the total due but they don’t close my dues i paid dues on 30 octmber and my cibil updated on 2 november so ineed my no objection certificate
                                    Mar 10, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 08, 2024
                                    mPokket Customer Care's response                                     Hi Subash,

                                    Our team has spoken to you & we believe your concern has been resolved.

                                    Regards,
                                    Team mPokket
                                    View replies
                                    Hi Subash Chand123,

                                    Please DM us your registered number & we would certainly help you.

                                    Regards,
                                    Team mPokket.
                                    Reply
                                    Hi Subash,

                                    Our team has spoken to you & we believe your concern has been resolved.

                                    Regards,
                                    Team mPokket
                                    Reply
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