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mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1277
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1235
Unresolved
42
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mPokket reviews & complaints page 13

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G
Gurudatta22
from Nashik, Maharashtra
Nov 25, 2023
Nov 26, 2023
This thread was updated on Nov 26, 2023
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Please Send My Noc
Pan Number NGAPS0377H
Name Gurudatta Shrivastav
Email [protected]@gmail.com
Nov 26, 2023
Complaint marked as Resolved 
Mil haya
View replies
Hi Gurudatta,

During our telephonic conversation, we have shared the appropriate information regarding your related concern. Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
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    R
    Rakesh7070
    Nov 22, 2023
    Nov 25, 2023
    This thread was updated on Nov 25, 2023
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    Resolved

    Address: Pakuria

    All Overdue Is Clear But My CiBil is not Updated
    Nov 25, 2023
    Complaint marked as Resolved 
    My Problem Was Solve & My NOC Received By M-Pocket Team & iam So Happy☺️ Thanks&Regards Rakesh Tiwari
    View replies
    Hi Rakesh,

    During our telephonic conversation, we have shared the appropriate information regarding your related concern. Our team has spoken to you & we believe your concern has been resolved.

    Regards,
    Team mPokket.
    Reply
    My Problem Was Solve & My NOc Received By M-Pocket Team
    Happy To us
    Thanks & Regards
    Rakesh
    Reply
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      A
      Akhyajit Nath
      Nov 22, 2023
      Nov 23, 2023
      This thread was updated on Nov 23, 2023
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      Address: Kolkata

      It's been more than 24 hours that I applied for 2 loans and those haven't credited to my account. Emails with agreement come, but one loan is even not showing processing in the app, hopefully another one is showing, but after 24 hours it should have been credited as mentioned in the mpokket description. The money was borrowed for an urgent matter, but now the matter is not also solved and money is not also credited, so I request you to please credit it in my account otherwise cancel it please...
      +2 photos
      Nov 23, 2023
      Complaint marked as Resolved 
      My issue is resolved
      View replies
      Hi Akhyajit,

      During our telephonic conversation, we have shared the appropriate information regarding your related concern.

      Regards,
      Team mPokket.
      Reply
      Souvik Sana's reply, Dec 10, 2023
      I am facing the same problem. Please solve my issue
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        R
        Roshan1311
        from Hyderabad, Andhra Pradesh
        Nov 20, 2023
        Nov 21, 2023
        This thread was updated on Nov 21, 2023
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        Address: Hyderabad

        Hi Mpokket,

        I've been a user of your app from 2019 to Jan 2023.

        My account has been blocked since 10 months and I'm unable to contact you.

        I request you to unblock my account
        Nov 21, 2023
        Complaint marked as Resolved 
        View replies
        Hi Roshan,

        During our telephonic conversation, we have shared the appropriate information regarding your related concern.

        Regards,
        Team mPokket.
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          A
          Arunkumar27860211
          from Patna, Bihar
          Nov 19, 2023
          Nov 21, 2023
          This thread was updated on Nov 21, 2023
          Resolved
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          Resolved

          My mobile no [protected]

          I cleared all due but still not update at civil.
          Nov 21, 2023
          Complaint marked as Resolved 
          Thank you for helping me.
          View replies
          Hi Arun,

          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

          Regards,
          Team mPokket.
          Reply
          Hi Arun,

          Our team has spoken to you & we believe your concern has been resolved.

          Regards,
          Team mPokket.
          Reply
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            D
            DilrajSinghDhaliwal
            Nov 18, 2023
            Nov 21, 2023
            This thread was updated on Nov 21, 2023
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            Address: V.P.O Toosa

            I have paid certain loans with interest rates before desir d dat, still 8 of them are showing in CIBIL report and have not updated and I've been an issue because of this
            Nov 21, 2023
            Complaint marked as Resolved 
            They called me and fixing my issue, Thx
            View replies
            Hi Dilraj,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            Reply
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              M
              Manish Badesra
              from Narnaul, Haryana
              Nov 16, 2023
              Nov 19, 2023
              This thread was updated on Nov 19, 2023
              Resolved
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              Resolved

              Hlo I have taken loan and I am not able to pay my loan on time but now I have paid all interest and extended the loan but I am receiving calls from the mpokket representatives and even they call my contacts also so I request you to stop calling and to bother me I promise you pay all my dues on extended date. My registered no is [protected]. Please resolve my issue.
              Contact me on [protected]
              Nov 19, 2023
              Complaint marked as Resolved 
              Promise to resolve the problem but now see what will happen
              View replies
              Hi Manish,

              Our team has spoken to you & we believe your concern has been resolved.

              Regards,
              Team mPokket.
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                A
                Arsh03
                Nov 16, 2023
                Nov 21, 2023
                This thread was updated on Nov 21, 2023
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                Resolved

                Due to your bad customer care service now i have to pay extra amount despite the communication is bad from your side. Kindly help me
                Jan 20, 2024
                Complaint marked as Resolved 
                View replies
                Hi Arshdeep,

                During our telephonic conversation, we have shared the appropriate information regarding your related concern.

                Regards,
                Team LROD
                Reply
                Hi Arshdeep,

                During our telephonic conversation, we have shared the appropriate information regarding your related concern.

                Regards,
                Team LROD
                Reply
                Arsh03's [Complaint's author] reply, Nov 28, 2023
                There is total blackmailing from ur side . No such help is provided
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                  A
                  Arsh03
                  Nov 16, 2023
                  Nov 21, 2023
                  This thread was updated on Nov 21, 2023
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                  Resolved

                  Due amount pending with late charges remission

                  Respected sir, yesterday I have talked to one of your customer care memeber but he is blackmailing to me to pay the due amount with late charges as I tried many times to contact you but there is no response from your side. Now why should I pay the late fee charges.
                  I request you to kindly wave off my charges so that I can pay my pending payment....
                  Helpful
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                  S
                  subash chand123
                  from Guntur, Andhra Pradesh
                  Nov 15, 2023
                  Feb 8, 2024
                  This thread was updated on Feb 8, 2024
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                  Address: india

                  I had taken loan from mpokket of 6000 and after that i lost my mobile and there is no login option so i mail to mpokket on aug please send my due link and tell them my problem and they don’t even replay after tha my dues goes to 10568 with penalties so paid the total due but they don’t close my dues i paid dues on 30 octmber and my cibil updated on 2 november so ineed my no objection certificate
                  Mar 10, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 08, 2024
                  mPokket Customer Care's response                   Hi Subash,

                  Our team has spoken to you & we believe your concern has been resolved.

                  Regards,
                  Team mPokket
                  View replies
                  Hi Subash Chand123,

                  Please DM us your registered number & we would certainly help you.

                  Regards,
                  Team mPokket.
                  Reply
                  Hi Subash,

                  Our team has spoken to you & we believe your concern has been resolved.

                  Regards,
                  Team mPokket
                  Reply
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                    M
                    Mahendar_rajjj
                    Nov 15, 2023
                    Feb 8, 2024
                    This thread was updated on Feb 8, 2024
                    Resolved
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                    Resolved

                    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                    I've already repayed my loan amount which was taken long back with an low rate of interest which is totally fine. But later I've getting continuous calls from Mpokket customer care and harassing to share fake pictures and even blackmailing by sending fake images. But later I tried to ignore all of them and now again it's affecting my CIBIL SCORE in a very bad way. Please try to solve my problem as soon as possible.
                    Regards
                    +5 photos
                    Mar 10, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 08, 2024
                    mPokket Customer Care's response                     Hi Mahendar_rajjj,

                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

                    Regards,
                    Team mPokket.
                    View replies
                    Hi Mahendar_rajjj,

                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

                    Regards,
                    Team mPokket.
                    Reply
                    Hi Mahendar_rajjj,

                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

                    Regards,
                    Team mPokket.
                    Reply
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                      A
                      Arsh03
                      Nov 15, 2023
                      Nov 21, 2023
                      This thread was updated on Nov 21, 2023
                      Resolved
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                      Resolved

                      I have a repayment amount of money to mpokket but due to some technical issue I was not able to make payments. I tried many times to get in touch with customer care via mail and call but there is no response from mpokket. As late repayment makes penalty charges.
                      Jan 20, 2024
                      Complaint marked as Resolved 
                      View replies
                      Hi Arshdeep,

                      During our telephonic conversation, we have shared the appropriate information regarding your related concern.

                      Regards,
                      Team LROD
                      Reply
                      Arsh03's [Complaint's author] reply, Nov 15, 2023
                      Totally blackmailing form your side. There is no appropriate help provide as fault is from ur side . Totally blackmailing
                      Hi Arshdeep,

                      During our telephonic conversation, we have shared the appropriate information regarding your related concern. We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure.

                      Regards,
                      Team LROD
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                        S
                        Shaik shaba Muskan
                        Nov 15, 2023
                        Nov 19, 2023
                        This thread was updated on Nov 19, 2023
                        Resolved
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                        Resolved

                        I want to delete my account permanently

                        Dear M pockket support team,
                        I am Shaik Shaba Muskan Ali I have cleared all my dues and I want to delete my m pockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to...
                        +2 photos
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                        T
                        TABARAK HOSSAIN
                        Nov 13, 2023
                        Feb 8, 2024
                        This thread was updated on Feb 8, 2024
                        Resolved
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                        Resolved

                        My Credit limit stuck at zero

                        I have cleared my all dues but my credit limit stuck at zero. Please increase my credit limit as soon as possible . My email ID is [protected]@gmail.com...
                        +2 photos
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                        H
                        Hell kiddo
                        Nov 10, 2023
                        Nov 14, 2023
                        This thread was updated on Nov 14, 2023
                        Resolved
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                        Resolved

                        I have closed the loans but in cibil it still showing please send me noc certificate please send it to me immediately
                        Name:vijay.p
                        Phone number:[protected]
                        Nov 13, 2023
                        Complaint marked as Resolved 
                        My issue has been already resloved
                        View replies
                        Hi Vijay,

                        Please DM us your registered number & we would certainly help you.

                        Regards,
                        Team mPokket.
                        Reply
                        Hi Vijay,

                        Our team has spoken to you & we believe your concern has been resolved.

                        Regards,
                        Team mPokket.
                        Reply
                        Dear Team,

                        My problem has not resolved yet. Kindly close my loan and delete my account permanently.

                        Regards,
                        Ajay Kumar
                        Reply
                        mPokket Customer Care's response, Nov 19, 2023
                        Verified Support
                        Hi Ajay,

                        We would like to keep you updated that on hearing of your concern, we have taken up the same in true earnest and have forwarded the same to the concerned department, as has been communicated to you.

                        Please be updated that we are here to resolve all issues with top priority however as multiple departments' are involved, it takes a few days for the same to get addressed and resolved.

                        We are keeping a strict vigil on the issue and will certainly update you once we receive a complete confirmation on the status of your issue.

                        Regards,
                        Team mPokket.
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                          C
                          Chesram Momin
                          Nov 9, 2023
                          Nov 9, 2023
                          This thread was updated on Nov 9, 2023
                          Resolved
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                          Resolved

                          Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                          Website: Mpoke5

                          Hi, Im Chesram Momin The Company Mpokket have been spam calling me ever since i signed up, i even told them to deactivate my account.
                          Nov 9, 2023
                          Complaint marked as Resolved 
                          They have resolved the issue
                          View replies
                          Hi Chesram,

                          We have tried communicating with you however as we are unable to have a proper communication, we would request you to provided an appropriate time at which we can connect with you.

                          Regards,
                          Team mPokket.
                          Reply
                          Chesram Momin's [Complaint's author] reply, Nov 9, 2023
                          Your comms are always busy
                          Hi Chesram,

                          Thanks for your confirmation & we believe your concern has been resolved.

                          Thank You for being a valuable user.

                          Regards,
                          Team mPokket.
                          Reply
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                            Wickedone13
                            Nov 9, 2023
                            Nov 21, 2023
                            This thread was updated on Nov 21, 2023
                            Resolved
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                            Resolved

                            Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                            Website: Mpokket

                            The compamy Mpokket have been calling me daily even though i dont have any debts and im not intetested in their service. I have even deactivated my account
                            Nov 21, 2023
                            Complaint marked as Resolved 
                            They have solve the complaint
                            View replies
                            Hi Wickedone13,

                            Please DM us your registered number & we would certainly help you.

                            Regards,
                            Team mPokket.
                            Reply
                            Hi Chesram,

                            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the raised complaint as resolved.

                            Regards,
                            Team mPokket.
                            Reply
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                              Wickedone13
                              Nov 9, 2023
                              Nov 21, 2023
                              This thread was updated on Nov 21, 2023
                              Resolved
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                              Resolved

                              Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                              Mpokket have been spam calling everyday, even though i said i dont need money and have deactivated my account.
                              Nov 21, 2023
                              Complaint marked as Resolved 
                              Resolved
                              View replies
                              Hi Ani0503,

                              Please DM us your registered number & we would certainly help you.

                              Regards,
                              Team mPokket.
                              Reply
                              Hi Chesram,

                              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the raised complaint as resolved.

                              Regards,
                              Team mPokket.
                              Reply
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                                Ani0503
                                Nov 8, 2023
                                Feb 8, 2024
                                This thread was updated on Feb 8, 2024
                                Resolved
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                                Resolved

                                I have made the full payment to the amount that I have borrowed. And there are no pending loan nor open loans in the account but it shows that the amount is pending and it is impacted my CIBIL score. I want this to be immediately cleared so that my CIBIL will be in place.
                                +3 photos
                                Mar 10, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 08, 2024
                                mPokket Customer Care's response                                 Hi Ani0503,

                                Please DM us your registered number & we would certainly help you.

                                Regards,
                                Team mPokket.
                                View replies
                                Hi Ani0503,

                                Please DM us your registered number & we would certainly help you.

                                Regards,
                                Team mPokket.
                                Reply
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                                  O
                                  Omkar29more
                                  from Pune, Maharashtra
                                  Nov 8, 2023
                                  Feb 8, 2024
                                  This thread was updated on Feb 8, 2024
                                  Resolved
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                                  Resolved

                                  Address: Sasane nagar Hadapsar pune

                                  I have already paid due payment amount but still show loan amount MPOCKETFIN 2160 overdue how could possible so please check and clear as soon as possible because still showing my credit report that's why credit report are going to down and getting trouble and also try to reach via customer care but no one can able to recieve call and I want noc for same
                                  +1 photos
                                  Mar 10, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 08, 2024
                                  mPokket Customer Care's response                                   Hi Omkar,

                                  Thanks for your confirmation & we believe your concern has been resolved.

                                  Regards,
                                  Team mPokket.
                                  View replies
                                  Hi Omkar29more,

                                  Please DM us your registered number & we would certainly help you.

                                  Regards,
                                  Team mPokket.
                                  Reply
                                  Hi Omkar,

                                  Thanks for your confirmation & we believe your concern has been resolved.

                                  Thank You for being a valuable user.

                                  Regards,
                                  Team mPokket.
                                  Reply
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