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mPokket Complaints & Reviews

4.9
Updated: May 3, 2026
Complaints 1287
Resolved
1255
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32
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mPokket reviews & complaints page 14

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R
RafIq77
from Anantnag, Jammu and Kashmir
Mar 16, 2024
Mar 21, 2024
This thread was updated on Mar 21, 2024
Resolved
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Please unblock my account so that I can repay loans and i don't know why have you bloked my account if there was already active loans
Mar 18, 2024
Complaint marked as Resolved 
Company has called me and resolved problem
Mar 16, 2024
Updated by RafIq77
My number is [protected]
Verified Support
Mar 18, 2024
mPokket Customer Care's response
Hi Ravoof,

Our team has spoken to you & we believe your concern has been resolved.

Thanks & regards,
Team mPokket
Please unblock my account so that I can repay loans my number is [protected]
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    A
    aysha666444
    Mar 15, 2024
    Mar 18, 2024
    This thread was updated on Mar 18, 2024
    Resolved
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    Resolved

    I have applied mpokket loan all the process is complete with video KYC is also complete but I am not able to take loan because there it is showing available limit is zero I am not able to take loan
    Apr 18, 2024
    Complaint marked as Resolved 
    Verified Support
    Mar 18, 2024
    mPokket Customer Care's response
    Hi Aysha,

    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

    Thanks & regards,
    Team mPokket
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      S
      Sol sol ap
      from Hubli, Karnataka
      Mar 15, 2024
      Mar 18, 2024
      This thread was updated on Mar 18, 2024
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      Resolved

      Address: Hubli Dharwad Karnataka

      I want my credit limit
      Apr 18, 2024
      Complaint marked as Resolved 
      Mar 18, 2024
      Updated by Sol sol ap
      Why my civil score is low
      Ast upadate my civil score
      Verified Support
      Mar 18, 2024
      mPokket Customer Care's response
      Hi Shankar,

      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

      Thanks & regards,
      Team mPokket
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        V
        Vikiq
        Mar 12, 2024
        Mar 19, 2024
        This thread was updated on Mar 19, 2024
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        Resolved

        I have paid all the dues yet loans not closed by Mpokket
        Mar 14, 2024
        Complaint marked as Resolved 
        Verified Support
        Mar 14, 2024
        mPokket Customer Care's response
        Hi Vikas,

        Our team has spoken to you & we believe your concern has been addressed.

        Thanks & regards,
        Team mPokket
        Yet not closed by Mpokket these are from 2021
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          A
          Aayush Jaiprakash Joshi
          Mar 12, 2024
          Resolved
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          Resolved

          Address: West Bengal, Kolkata
          Website: Mpocket

          Mpocket person is trying to call my mother and father and harrasment on the call and behaviour is very ride with my parents and abusing with them and they are charging 2× amount from me I have been taken 5000 from the company and they are trying to take 12000 from me and my family please help me out from it I'm belong from.the very low class family the behaviour is very ride and abusing with my parents I will not pay any kind of amount to them
          Mar 13, 2024
          Complaint marked as Resolved 
          Anamika ma'am has speak to me and resolve my problem with less amount of due
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            A
            Aayush Jaiprakash Joshi
            Mar 12, 2024
            Resolved
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            Address: Kolkata

            I have been taken 5000 amount from the mpoket now they are charging 12000 from me and calling to my mother and father and harrasment on call with them.It was an serious thing to take an action on against the mpoket. I will not pay any kind of amount to the company after this behaviour to their coustomer
            Mar 13, 2024
            Complaint marked as Resolved 
            Anamika ma'am speak to me on call and resolve my problem and less in due amount
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              S
              SivaDare
              Mar 12, 2024
              Resolved
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              Resolved

              I had borrowed about 14k totally as multiple loans. I can't pay on time due to personal financial issue..I had paid about 40 loan on time.but this time I can't . Now they are saying to pay about 20, 500 I can't that much because I can't afford it. So I request you to provide me a waiver on penalty charges, so that I can repay the loan immediately
              My phone number is [protected]
              Mar 13, 2024
              Complaint marked as Resolved 
              They are saying that they can give me a waiver based on my medical records.hope it will help
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                Y
                Yamuna Moorthy
                from Coimbatore, Tamil Nadu
                Mar 10, 2024
                Resolved
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                Resolved

                Loan is active in my cibil but I have paid all dues.
                A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.
                Mar 10, 2024
                Complaint marked as Resolved 
                8870294674
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                  C
                  Chethan23
                  from Warangal, Andhra Pradesh
                  Mar 10, 2024
                  Mar 12, 2024
                  This thread was updated on Mar 12, 2024
                  Resolved
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                  Resolved

                  I have taken a loan amount of 10000 in Dec and Jan 2023 . Due to some financial issues I couldn't pay the amount on time .But during this time the interest has increased and the total amount has been increased to more than 20000 more than the double of the amount I have received .Now I want you to reduce my interest so that I can pay within one month.[Ref Id.7995425]
                  Mar 12, 2024
                  Complaint marked as Resolved 
                  Thank you for waiving of some of the interest on the loan
                  Verified Support
                  Mar 12, 2024
                  mPokket Customer Care's response
                  Hi Chethan,

                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                  Thanks & regards,
                  Team mPokket
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                    C
                    Chethan23
                    from Warangal, Andhra Pradesh
                    Mar 10, 2024
                    Mar 12, 2024
                    This thread was updated on Mar 12, 2024
                    Resolved
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                    Resolved

                    In 2023 January I have taken a loan of 10000 in mpokket app.Dyr to some financial issues I couldn't pay that amount in time.Now they are asking the double amount which is 20000.Now I want you to reduce the amount so that I will pay within one month.[REF Id. 7995425]
                    Mar 12, 2024
                    Complaint marked as Resolved 
                    Thank you for waiving of some of the interest on my loan
                    Verified Support
                    Mar 12, 2024
                    mPokket Customer Care's response
                    Hi Chethan,

                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                    Thanks & regards,
                    Team mPokket
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                      Y
                      Yamuna Moorthy
                      from Coimbatore, Tamil Nadu
                      Mar 7, 2024
                      Mar 10, 2024
                      This thread was updated on Mar 10, 2024
                      Resolved
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                      Resolved

                      Address: India

                      A loan is active in my cibil but I have paid all dues.
                      A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.
                      Mar 8, 2024
                      Complaint marked as Resolved 
                      Mobile number : 8870294674 Gmail: [email protected]
                      Mar 08, 2024
                      Updated by Yamuna Moorthy
                      Still problem not solved...kindly update
                      Mar 09, 2024
                      Updated by Yamuna Moorthy
                      Still problem not solved...kindly update
                      Mar 10, 2024
                      Updated by Yamuna Moorthy
                      Still problem not solved
                      Mar 10, 2024
                      Updated by Yamuna Moorthy
                      loan is active in my cibil but I have paid all dues.
                      A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.
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                        P
                        piyush14121997
                        Mar 7, 2024
                        Mar 7, 2024
                        This thread was updated on Mar 7, 2024
                        Resolved
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                        Resolved

                        Address: delhi

                        Hello Sir/Mam my name is piyush kumar i have paid all my dues so kindly provide me noc on my updated email id - [protected]@gmail.com ..my load id is 22176199
                        CRDD1E61ADID22176199
                        Mar 7, 2024
                        Complaint marked as Resolved 
                        My problem is resolved
                        Verified Support
                        Mar 07, 2024
                        mPokket Customer Care's response
                        Hi Piyush,

                        Our team has spoken to you & we believe your concern has been resolved. Aside, we have provided you the No Due Certificate on your registered mail id.

                        Regards,
                        Team mPokket.
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                          G
                          Ganesh Gowda V
                          from Bengaluru, Karnataka
                          Mar 6, 2024
                          Mar 7, 2024
                          This thread was updated on Mar 7, 2024
                          Resolved
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                          Resolved

                          Website: www.mpokket.in

                          I have paid all Mpokket loan, give me noc
                          Mar 7, 2024
                          Complaint marked as Resolved 
                          Resolved
                          Verified Support
                          Mar 07, 2024
                          mPokket Customer Care's response
                          Hi Ganesh,

                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                          Regards,
                          Team mPokket.
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                            G
                            Ganesh Gowda V
                            from Bengaluru, Karnataka
                            Mar 5, 2024
                            Mar 7, 2024
                            This thread was updated on Mar 7, 2024
                            Resolved
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                            Resolved

                            Website: www.mpokket.in

                            I have closed and cleared all my loans with mpokket and asked for a NOC via email and also tried calling them via phone but not reachable, I have written them several emails to delete my account and provide me NOC but they do not respond. do help me with this. I need NOC
                            Mar 7, 2024
                            Complaint marked as Resolved 
                            resolved
                            Verified Support
                            Mar 07, 2024
                            mPokket Customer Care's response
                            Hi Ganesh,

                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                            Regards,
                            Team mPokket.
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                              M
                              mature
                              Mar 3, 2024
                              Mar 4, 2024
                              This thread was updated on Mar 4, 2024
                              Resolved
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                              Resolved

                              They did not update cic even after paying.
                              totally unethical and fraud bussiness.
                              i am going to consumer court will seek compensation.
                              Apr 4, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 04, 2024
                              mPokket Customer Care's response
                              Hi Sanjay,

                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                              Regards,
                              Team mPokket.
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                                A
                                aysha666444
                                Feb 28, 2024
                                Resolved
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                                Resolved

                                Applied mpokket loan there I typed all steps but in 1st step it shows kyc pending only 90% percent only shows complete 10% incomplete Tried for kyc but there internal. It says server problem, but in the other three steps, I have done all the steps. I have put ID card, joining letter & appointment order & bank statement in the employment information, but it is not approved. The details are correct. I want my loan application to be approved.Here I am giving screen shot check it once you will understand my problem then solve it
                                Feb 29, 2024
                                Complaint marked as Resolved 
                                Mpokket customer service representative is not respond
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                                  M
                                  mahesha banasode
                                  from Kanakapura, Karnataka
                                  Feb 25, 2024
                                  Mar 4, 2024
                                  This thread was updated on Mar 4, 2024
                                  Resolved
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                                  Resolved

                                  Address: Chunchicolony village
                                  Website: [email protected]

                                  Dear sir please give me NOC letter
                                  Thanks and regards
                                  MAHESHA BANASODE
                                  [protected]
                                  Mar 5, 2024
                                  Complaint marked as Resolved 
                                  Good service NOC regards solved
                                  Verified Support
                                  Feb 26, 2024
                                  mPokket Customer Care's response
                                  Hi Mahesh,

                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                                  Thanks & regards,
                                  Team mPokket
                                  Verified Support
                                  Mar 04, 2024
                                  mPokket Customer Care's response
                                  Hi Mahesh,

                                  Our team has spoken to you & we believe your concern has been resolved.

                                  Thanks & regards,
                                  Team Mpokket
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                                    D
                                    Dipanshu malviya
                                    Feb 23, 2024
                                    Feb 25, 2024
                                    This thread was updated on Feb 25, 2024
                                    Resolved
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                                    Resolved

                                    Address: SIDDIKGANJ,

                                    Resolved my complete
                                    Feb 25, 2024
                                    Complaint marked as Resolved 
                                    Good example your team thankyou
                                    Feb 23, 2024
                                    Updated by Dipanshu malviya
                                    Thankyou
                                    Verified Support
                                    Feb 23, 2024
                                    mPokket Customer Care's response
                                    Hi Dipanshu,

                                    Our team has spoken to you & we believe your concern has been resolved.

                                    Regards,
                                    Team mPokket.
                                    A loan is active in my cibil but I have paid all dues.
                                    A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.
                                    Please provide noc my loan paid
                                    response should be requested one
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                                      D
                                      Dipanshu malviya
                                      Feb 22, 2024
                                      Feb 22, 2024
                                      This thread was updated on Feb 22, 2024
                                      Resolved
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                                      Resolved

                                      Address: SIDDIKGANJ,

                                      Loan close but show in my cibil report please provide my all loan noc

                                      Thanks
                                      Feb 25, 2024
                                      Complaint marked as Resolved 
                                      Good explain your team thankyou 🤗
                                      Feb 22, 2024
                                      Updated by Dipanshu malviya
                                      Please provide my all loan noc mpoket
                                      Verified Support
                                      Feb 22, 2024
                                      mPokket Customer Care's response
                                      Hi Dipanshu,

                                      Our team has spoken to you & we believe your concern has been resolved.

                                      Regards,
                                      Team mPokket.
                                      Helpful
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                                        N
                                        Nikita .shalu
                                        from Bengaluru, Karnataka
                                        Feb 22, 2024
                                        Feb 22, 2024
                                        This thread was updated on Feb 22, 2024
                                        Resolved
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                                        Resolved

                                        I have informed them that my last number which is registered with them was stolen ..I have not taken any sort of loan bt it keep showing in my credit score ...i contacted them that I m ready to pay 2k bt they are unresponsive
                                        Mar 24, 2024
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 22, 2024
                                        mPokket Customer Care's response
                                        Hi Nikita,

                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                                        Regards,
                                        MPokket
                                        Helpful
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