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mpokket.com
4.9
Updated: May 3, 2026
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M
Mahendar_rajjj
Nov 15, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
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Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

I've already repayed my loan amount which was taken long back with an low rate of interest which is totally fine. But later I've getting continuous calls from Mpokket customer care and harassing to share fake pictures and even blackmailing by sending fake images. But later I tried to ignore all of them and now again it's affecting my CIBIL SCORE in a very bad way. Please try to solve my problem as soon as possible.
Regards
Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 08, 2024
mPokket Customer Care's response Hi Mahendar_rajjj,

We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

Regards,
Team mPokket.
View replies
Hi Mahendar_rajjj,

We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

Regards,
Team mPokket.
Reply
Hi Mahendar_rajjj,

We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

Regards,
Team mPokket.
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    Arsh03
    Nov 15, 2023
    Nov 21, 2023
    This thread was updated on Nov 21, 2023
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    I have a repayment amount of money to mpokket but due to some technical issue I was not able to make payments. I tried many times to get in touch with customer care via mail and call but there is no response from mpokket. As late repayment makes penalty charges.
    Jan 20, 2024
    Complaint marked as Resolved 
    View replies
    Hi Arshdeep,

    During our telephonic conversation, we have shared the appropriate information regarding your related concern.

    Regards,
    Team LROD
    Reply
    Arsh03's [Complaint's author] reply, Nov 15, 2023
    Totally blackmailing form your side. There is no appropriate help provide as fault is from ur side . Totally blackmailing
    Hi Arshdeep,

    During our telephonic conversation, we have shared the appropriate information regarding your related concern. We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure.

    Regards,
    Team LROD
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      Shaik shaba Muskan
      Nov 15, 2023
      Nov 19, 2023
      This thread was updated on Nov 19, 2023
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      Resolved

      I want to delete my account permanently

      Dear M pockket support team,
      I am Shaik Shaba Muskan Ali I have cleared all my dues and I want to delete my m pockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to...
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      TABARAK HOSSAIN
      Nov 13, 2023
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
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      My Credit limit stuck at zero

      I have cleared my all dues but my credit limit stuck at zero. Please increase my credit limit as soon as possible . My email ID is [protected]@gmail.com...
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      H
      Hell kiddo
      Nov 10, 2023
      Nov 14, 2023
      This thread was updated on Nov 14, 2023
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      Resolved

      I have closed the loans but in cibil it still showing please send me noc certificate please send it to me immediately
      Name:vijay.p
      Phone number:[protected]
      Nov 13, 2023
      Complaint marked as Resolved 
      My issue has been already resloved
      View replies
      Hi Vijay,

      Please DM us your registered number & we would certainly help you.

      Regards,
      Team mPokket.
      Reply
      Hi Vijay,

      Our team has spoken to you & we believe your concern has been resolved.

      Regards,
      Team mPokket.
      Reply
      Dear Team,

      My problem has not resolved yet. Kindly close my loan and delete my account permanently.

      Regards,
      Ajay Kumar
      Reply
      mPokket Customer Care's response, Nov 19, 2023
      Verified Support
      Hi Ajay,

      We would like to keep you updated that on hearing of your concern, we have taken up the same in true earnest and have forwarded the same to the concerned department, as has been communicated to you.

      Please be updated that we are here to resolve all issues with top priority however as multiple departments' are involved, it takes a few days for the same to get addressed and resolved.

      We are keeping a strict vigil on the issue and will certainly update you once we receive a complete confirmation on the status of your issue.

      Regards,
      Team mPokket.
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        C
        Chesram Momin
        Nov 9, 2023
        Nov 9, 2023
        This thread was updated on Nov 9, 2023
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        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
        Website: Mpoke5

        Hi, Im Chesram Momin The Company Mpokket have been spam calling me ever since i signed up, i even told them to deactivate my account.
        Nov 9, 2023
        Complaint marked as Resolved 
        They have resolved the issue
        View replies
        Hi Chesram,

        We have tried communicating with you however as we are unable to have a proper communication, we would request you to provided an appropriate time at which we can connect with you.

        Regards,
        Team mPokket.
        Reply
        Chesram Momin's [Complaint's author] reply, Nov 9, 2023
        Your comms are always busy
        Hi Chesram,

        Thanks for your confirmation & we believe your concern has been resolved.

        Thank You for being a valuable user.

        Regards,
        Team mPokket.
        Reply
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          Wickedone13
          Nov 9, 2023
          Nov 21, 2023
          This thread was updated on Nov 21, 2023
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          Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
          Website: Mpokket

          The compamy Mpokket have been calling me daily even though i dont have any debts and im not intetested in their service. I have even deactivated my account
          Nov 21, 2023
          Complaint marked as Resolved 
          They have solve the complaint
          View replies
          Hi Wickedone13,

          Please DM us your registered number & we would certainly help you.

          Regards,
          Team mPokket.
          Reply
          Hi Chesram,

          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the raised complaint as resolved.

          Regards,
          Team mPokket.
          Reply
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            Wickedone13
            Nov 9, 2023
            Nov 21, 2023
            This thread was updated on Nov 21, 2023
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            Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

            Mpokket have been spam calling everyday, even though i said i dont need money and have deactivated my account.
            Nov 21, 2023
            Complaint marked as Resolved 
            Resolved
            View replies
            Hi Ani0503,

            Please DM us your registered number & we would certainly help you.

            Regards,
            Team mPokket.
            Reply
            Hi Chesram,

            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the raised complaint as resolved.

            Regards,
            Team mPokket.
            Reply
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              A
              Ani0503
              Nov 8, 2023
              Feb 8, 2024
              This thread was updated on Feb 8, 2024
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              I have made the full payment to the amount that I have borrowed. And there are no pending loan nor open loans in the account but it shows that the amount is pending and it is impacted my CIBIL score. I want this to be immediately cleared so that my CIBIL will be in place.
              Mar 10, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 08, 2024
              mPokket Customer Care's response               Hi Ani0503,

              Please DM us your registered number & we would certainly help you.

              Regards,
              Team mPokket.
              View replies
              Hi Ani0503,

              Please DM us your registered number & we would certainly help you.

              Regards,
              Team mPokket.
              Reply
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                O
                Omkar29more
                from Pune, Maharashtra
                Nov 8, 2023
                Feb 8, 2024
                This thread was updated on Feb 8, 2024
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                Address: Sasane nagar Hadapsar pune

                I have already paid due payment amount but still show loan amount MPOCKETFIN 2160 overdue how could possible so please check and clear as soon as possible because still showing my credit report that's why credit report are going to down and getting trouble and also try to reach via customer care but no one can able to recieve call and I want noc for same
                Mar 10, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 08, 2024
                mPokket Customer Care's response                 Hi Omkar,

                Thanks for your confirmation & we believe your concern has been resolved.

                Regards,
                Team mPokket.
                View replies
                Hi Omkar29more,

                Please DM us your registered number & we would certainly help you.

                Regards,
                Team mPokket.
                Reply
                Hi Omkar,

                Thanks for your confirmation & we believe your concern has been resolved.

                Thank You for being a valuable user.

                Regards,
                Team mPokket.
                Reply
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                  P
                  Prathamesh19
                  from Pune, Maharashtra
                  Nov 7, 2023
                  Nov 7, 2023
                  This thread was updated on Nov 7, 2023
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                  This is prathamesh.. and I have taken loan from mpocket as now I am late in repaying but today I have repayment of all loan .. pls i request you to unlock my profile.. and I am in need of some money... So .. from next it will not .. be late in repaying...
                  Nov 7, 2023
                  Complaint marked as Resolved 
                  Nice . It took very less time too resolved the complaint . 👍
                  View replies
                  Hi Prathamesh,

                  Our team has spoken to you & we believe your concern has been resolved.

                  Regards,
                  Team mPokket.
                  Reply
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                    H
                    harpreet singh5797
                    from Gadarpur, Uttarakhand
                    Nov 7, 2023
                    Feb 8, 2024
                    This thread was updated on Feb 8, 2024
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                    Resolved

                    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                    Please remove all the fake active loans showed by mpokket company in my cibil. I have never used your app or downloaded it but don't know for what reason 30-35 fake entries are showed in my cibil please kindly help regarding this issue and clear my account as soon as possible
                    Mar 10, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 08, 2024
                    mPokket Customer Care's response                     Hi Harpreet,

                    Please DM us your registered number & we would certainly help you.

                    Regards,
                    Team mPokket.
                    View replies
                    Hi Harpreet,

                    Please share a mail on [protected]@mpokket.com with your updated credit report and provide any appropriate number on which we can a verbal discussion regarding your concern.

                    Regards,
                    Team mPokket.
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                      [email protected]
                      Nov 7, 2023
                      Nov 7, 2023
                      This thread was updated on Nov 7, 2023
                      Resolved
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                      Resolved

                      There is only 3-4 days over due and they are making cll on regular basis as I have told that I need some time to pay the amount because at this time.
                      I'm not in the good condition
                      Nov 7, 2023
                      Complaint marked as Resolved 
                      The coustomer care was to good and he listened to my problem
                      View replies
                      Hi Amit,

                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                      Regards,
                      Team mPokket.
                      Reply
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                        A
                        ajaykumar123
                        from Delhi, Delhi
                        Nov 5, 2023
                        Nov 29, 2023
                        This thread was updated on Nov 29, 2023
                        Resolved
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                        Dear Team,

                        There is loan taken on my behalf of Rs. 1988 taken from my pocket account on 26th October 2023 which was transferred to fraudster account who has logged in through phone phising in my mpokket account. Loan number is MKD8B660EID88062575. Kindly check from your end and do the needful. Please close this loan from your end urgently and delete my account permanently. Please find attached the attached the screenshot.

                        Regards,
                        Ajay Kumar
                        [protected]
                        Nov 29, 2023
                        Complaint marked as Resolved 
                        Marked as resolved
                        View replies
                        Hi Ajay,

                        Our team has spoken to you & we believe your concern has been addressed.

                        Regards,
                        Team mPokket.
                        Reply
                        Dear Team,

                        Kindly close my loan amount. I have recieved an email of payment reminder. Please find attached screenshot.

                        Regards,
                        Ajay Kumar
                        Reply
                        mPokket Customer Care's response, Nov 29, 2023
                        Verified Support
                        Hi Abanish,

                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                        Regards,
                        Team mPokket.
                        Hi Ajay,

                        Our team has spoken to you & we believe your concern has been resolved.

                        Regards,
                        Team mPokket.
                        Reply
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                          S
                          stunning_soul19
                          from Pune, Maharashtra
                          Nov 3, 2023
                          Nov 3, 2023
                          This thread was updated on Nov 3, 2023
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                          Resolved

                          Got my noc from mpokket
                          Nov 3, 2023
                          Complaint marked as Resolved 
                          Got My Complaint Resloved Within a day
                          View replies
                          Hi Sumit,

                          Our team has spoken to you & we believe your concern has been resolved.

                          Regards,
                          Team mPokket.
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                            D
                            [email protected]
                            Nov 3, 2023
                            Nov 3, 2023
                            This thread was updated on Nov 3, 2023
                            Resolved
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                            Resolved

                            I have already pai all due payment amount but still show loan amount SI creva capital 6600 how could possible so please check and clear as soon as possible because still showing my credit report that's why credit report are going to down
                            Nov 3, 2023
                            Complaint marked as Resolved 
                            Resolved
                            View replies
                            Hi Ganesh,

                            Our team has spoken to you & we believe your concern has been resolved.

                            Regards,
                            Team mPokket.
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                              Hitesh L
                              Nov 3, 2023
                              Nov 3, 2023
                              This thread was updated on Nov 3, 2023
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                              Resolved

                              Dear support team,
                              I am Hitesh L I have cleared all my dues and I want to delete my mpockett account if you could help in this and delete my account it will be very helpful my registered email is [protected]@gmail.com and Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards. I have cleared all my dues so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

                              Regards
                              Hitesh L
                              Nov 4, 2023
                              Complaint marked as Resolved 
                              I have been provided with the node certificate from mpokket. I'm making this complaint as resolved. Thank you for your service.
                              View replies
                              Hi Hitesh,

                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                              Regards,
                              Team mPokket.
                              Reply
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                                S
                                stunning_soul19
                                from Pune, Maharashtra
                                Nov 1, 2023
                                Nov 3, 2023
                                This thread was updated on Nov 3, 2023
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                                Resolved

                                Address: Pune

                                Please Provide Noc For all my loans closed as i had mailed at [protected]@mpokket.com
                                Nov 3, 2023
                                Complaint marked as Resolved 
                                Thank You Mpokket Gor My Noc
                                View replies
                                Hi Sumit,

                                Our team has spoken to you & we believe your concern has been resolved.

                                Regards,
                                Team mPokket.
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                                  Yogi Ghaywat
                                  Nov 1, 2023
                                  Feb 9, 2024
                                  This thread was updated on Feb 9, 2024
                                  Resolved
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                                  Resolved

                                  Unblock credit limit

                                  Address: Aurad

                                  Pay my due amount please unblock my credit limit...
                                  Helpful
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                                  M
                                  Massarath
                                  from Hyderabad, Andhra Pradesh
                                  Oct 31, 2023
                                  Feb 9, 2024
                                  This thread was updated on Feb 9, 2024
                                  Resolved
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                                  Resolved

                                  As per communication, NOC has been issued but loans are still shown active on CIBIL reports.

                                  Already sent an email regarding this with appropriate pdf. Close it as soon as possible
                                  Mar 11, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 09, 2024
                                  mPokket Customer Care's response                                   Hi Massarath,

                                  As per the feedback from concerned department, your issue has been already resolved. Therefore, we would request you to mark the complaint as resolved.

                                  Regards,
                                  Team mPokket.
                                  View replies
                                  Hi Massarath,

                                  Our team has spoken to you & we believe your concern has been addressed.

                                  Regards,
                                  Team mPokket.
                                  Reply
                                  Hi Massarath,

                                  As per the feedback from concerned department, your issue has been already resolved. Therefore, we would request you to mark the complaint as resolved.

                                  Regards,
                                  Team mPokket.
                                  Reply
                                  Hi Massarath,

                                  As per the feedback from concerned department, your issue has been already resolved. Therefore, we would request you to mark the complaint as resolved.

                                  Regards,
                                  Team mPokket.
                                  Reply
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