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mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1277
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1235
Unresolved
42
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mPokket reviews & complaints page 14

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P
Prathamesh19
from Pune, Maharashtra
Nov 7, 2023
Nov 7, 2023
This thread was updated on Nov 7, 2023
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This is prathamesh.. and I have taken loan from mpocket as now I am late in repaying but today I have repayment of all loan .. pls i request you to unlock my profile.. and I am in need of some money... So .. from next it will not .. be late in repaying...
Nov 7, 2023
Complaint marked as Resolved 
Nice . It took very less time too resolved the complaint . 👍
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Hi Prathamesh,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
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    H
    harpreet singh5797
    from Gadarpur, Uttarakhand
    Nov 7, 2023
    Feb 8, 2024
    This thread was updated on Feb 8, 2024
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    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

    Please remove all the fake active loans showed by mpokket company in my cibil. I have never used your app or downloaded it but don't know for what reason 30-35 fake entries are showed in my cibil please kindly help regarding this issue and clear my account as soon as possible
    Mar 10, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 08, 2024
    mPokket Customer Care's response     Hi Harpreet,

    Please DM us your registered number & we would certainly help you.

    Regards,
    Team mPokket.
    View replies
    Hi Harpreet,

    Please share a mail on [protected]@mpokket.com with your updated credit report and provide any appropriate number on which we can a verbal discussion regarding your concern.

    Regards,
    Team mPokket.
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      [email protected]
      Nov 7, 2023
      Nov 7, 2023
      This thread was updated on Nov 7, 2023
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      Resolved

      There is only 3-4 days over due and they are making cll on regular basis as I have told that I need some time to pay the amount because at this time.
      I'm not in the good condition
      Nov 7, 2023
      Complaint marked as Resolved 
      The coustomer care was to good and he listened to my problem
      View replies
      Hi Amit,

      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

      Regards,
      Team mPokket.
      Reply
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        A
        ajaykumar123
        from Delhi, Delhi
        Nov 5, 2023
        Nov 29, 2023
        This thread was updated on Nov 29, 2023
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        Block and delete my mpokket account permanently it has been hacked by someone of account no MKD8B660EID88062575

        Dear Team,

        There is loan taken on my behalf of Rs. 1988 taken from my pocket account on 26th October 2023 which was transferred to fraudster account who has logged in through phone phising in my mpokket account. Loan number is MKD8B660EID88062575. Kindly check from your end and do the needful. Please close this loan from your end urgently and delete my account permanently. Please find attached the attached the screenshot.br...
        +1 photos
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        S
        stunning_soul19
        from Pune, Maharashtra
        Nov 3, 2023
        Nov 3, 2023
        This thread was updated on Nov 3, 2023
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        Resolved

        Got my noc from mpokket
        Nov 3, 2023
        Complaint marked as Resolved 
        Got My Complaint Resloved Within a day
        View replies
        Hi Sumit,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket.
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          D
          [email protected]
          Nov 3, 2023
          Nov 3, 2023
          This thread was updated on Nov 3, 2023
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          Resolved

          I have already pai all due payment amount but still show loan amount SI creva capital 6600 how could possible so please check and clear as soon as possible because still showing my credit report that's why credit report are going to down
          Nov 3, 2023
          Complaint marked as Resolved 
          Resolved
          View replies
          Hi Ganesh,

          Our team has spoken to you & we believe your concern has been resolved.

          Regards,
          Team mPokket.
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            H
            Hitesh L
            Nov 3, 2023
            Nov 3, 2023
            This thread was updated on Nov 3, 2023
            Resolved
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            Dear support team,
            I am Hitesh L I have cleared all my dues and I want to delete my mpockett account if you could help in this and delete my account it will be very helpful my registered email is [protected]@gmail.com and Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards. I have cleared all my dues so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

            Regards
            Hitesh L
            Nov 4, 2023
            Complaint marked as Resolved 
            I have been provided with the node certificate from mpokket. I'm making this complaint as resolved. Thank you for your service.
            View replies
            Hi Hitesh,

            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

            Regards,
            Team mPokket.
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              S
              stunning_soul19
              from Pune, Maharashtra
              Nov 1, 2023
              Nov 3, 2023
              This thread was updated on Nov 3, 2023
              Resolved
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              Resolved

              Address: Pune

              Please Provide Noc For all my loans closed as i had mailed at [protected]@mpokket.com
              Nov 3, 2023
              Complaint marked as Resolved 
              Thank You Mpokket Gor My Noc
              View replies
              Hi Sumit,

              Our team has spoken to you & we believe your concern has been resolved.

              Regards,
              Team mPokket.
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                Y
                Yogi Ghaywat
                Nov 1, 2023
                Feb 9, 2024
                This thread was updated on Feb 9, 2024
                Resolved
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                Resolved

                Unblock credit limit

                Address: Aurad

                Pay my due amount please unblock my credit limit...
                +1 photos
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                M
                Massarath
                from Hyderabad, Andhra Pradesh
                Oct 31, 2023
                Feb 9, 2024
                This thread was updated on Feb 9, 2024
                Resolved
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                Resolved

                As per communication, NOC has been issued but loans are still shown active on CIBIL reports.

                Already sent an email regarding this with appropriate pdf. Close it as soon as possible
                +2 photos
                Mar 11, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 09, 2024
                mPokket Customer Care's response                 Hi Massarath,

                As per the feedback from concerned department, your issue has been already resolved. Therefore, we would request you to mark the complaint as resolved.

                Regards,
                Team mPokket.
                View replies
                Hi Massarath,

                Our team has spoken to you & we believe your concern has been addressed.

                Regards,
                Team mPokket.
                Reply
                Hi Massarath,

                As per the feedback from concerned department, your issue has been already resolved. Therefore, we would request you to mark the complaint as resolved.

                Regards,
                Team mPokket.
                Reply
                Hi Massarath,

                As per the feedback from concerned department, your issue has been already resolved. Therefore, we would request you to mark the complaint as resolved.

                Regards,
                Team mPokket.
                Reply
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                  K
                  Krishna chandra aman
                  from Boudh, Odisha
                  Oct 31, 2023
                  Feb 9, 2024
                  This thread was updated on Feb 9, 2024
                  Resolved
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                  Resolved

                  I lost my phone due to that I lost my phone num also, and now for the new update of mpocket i can't able to login the app, and now I have dues and I have pay before the date.
                  If I go for helpline num nobody pickup the phone and can't recive any reply from email
                  What can I do now please help me I have a deadline of repay .only help me in loging please anyhow .
                  Mar 11, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 09, 2024
                  mPokket Customer Care's response                   Hi Massarath,

                  As per the feedback from concerned department, your issue has been already resolved. Therefore, we would request you to mark the complaint as resolved.

                  Regards,
                  Team mPokket.
                  View replies
                  Hi Krishna,

                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                  Regards,
                  Team mPokket.
                  Reply
                  Krishna chandra aman's [Complaint's author] reply, Nov 3, 2023
                  Thank you for helping mee sir my problem is solved now . I got an email for direct pay of my loan and now my dues are clear .
                  sir i need another help if possible sir i want to change my mpocket id mobile num .
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                    Y
                    Yashwin@4
                    from Bengaluru, Karnataka
                    Oct 30, 2023
                    Feb 9, 2024
                    This thread was updated on Feb 9, 2024
                    Resolved
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                    Resolved

                    I'm using samsung A13 mobile...I'm not able to withdraw loan amount...my mailId [protected]@gmail.com and[protected]
                    Pls give approval for primary asap
                    Mar 11, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 09, 2024
                    mPokket Customer Care's response                     Hi Yashwin,

                    As per the feedback from concerned department, your issue has been already resolved. Therefore, we would request you to mark the complaint as resolved.

                    Regards,
                    Team mPokket.
                    View replies
                    Hi Yashwin,

                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                    Regards,
                    Team mPokket.
                    Reply
                    Hi Yashwin,

                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                    Regards,
                    Team mPokket.
                    Reply
                    Hi Yashwin,

                    Our team has spoken to you & we believe your concern has been resolved.

                    Regards,
                    Team mPokket.
                    Reply
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                      N
                      Naveen Kumar Dasamandam
                      Oct 29, 2023
                      Feb 9, 2024
                      This thread was updated on Feb 9, 2024
                      Resolved
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                      Resolved

                      I closed my mpokket account but it showing active status in my credit report, all my credit score is down, please solve my issue

                      Reg.no : [protected]
                      +1 photos
                      Mar 11, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 09, 2024
                      mPokket Customer Care's response                       Hi Naveen,

                      Our team has spoken to you & we believe your concern has been resolved.

                      Regards,
                      Team mPokket.
                      View replies
                      Hi Naveen,

                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                      Regards,
                      Team mPokket.
                      Reply
                      Hi Naveen,

                      Our team has spoken to you & we believe your concern has been resolved.

                      Regards,
                      Team mPokket.
                      Reply
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                        N
                        NOUREENufi
                        from Hyderabad, Andhra Pradesh
                        Oct 29, 2023
                        Oct 31, 2023
                        This thread was updated on Oct 31, 2023
                        Resolved
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                        Resolved

                        Address: PLOT NO 2,ROAD NO 2,PRAGATHI NAGAR COLONY, HAYATHNAGAR

                        I am requesting you to please close my personal loan of mpokket already i have paid my loan on july 24 2021 please check the amount of loan is 500 paid 525 requesting you to close my mpokket loans
                        Nov 1, 2023
                        Complaint marked as Resolved 
                        Thank you for resolving my problem regarding mpokket money loan
                        View replies
                        Hi Noureen,

                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                        Regards,
                        Team mPokket.
                        Reply
                        Hi Noureen,

                        Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared the required document on your registered mail id.

                        Regards,
                        Team mPokket.
                        Reply
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                          A
                          ABANISH MISHRA
                          from New Delhi, Delhi
                          Oct 29, 2023
                          Oct 31, 2023
                          This thread was updated on Oct 31, 2023
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                          Resolved

                          Address: Kolkata

                          They are harassing me day by day calling my parents and me. I was a good user of mpokket but still they cheated me by not refunding my money. I had to pay two times for a single loan. Now they have shared the contact details with the third party recovery team. And it is illegal for a NBFC registered company
                          Nov 30, 2023
                          Complaint marked as Resolved 
                          Thanks for the support
                          View replies
                          Hi Abanish,

                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                          Regards,
                          Team mPokket.
                          Reply
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                            K
                            kamal_kumar6446
                            from Delhi, Delhi
                            Oct 28, 2023
                            Feb 9, 2024
                            This thread was updated on Feb 9, 2024
                            Resolved
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                            Resolved

                            Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar Kolkata Kolkata District West Bengal India 700091

                            My all Mpokket loan payments have been made before the due date but still all the loans showing pending in my account for last 3 months due to which my CIBIL score is getting downs.
                            Mar 11, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 09, 2024
                            mPokket Customer Care's response                             Hi Kamal,

                            Please DM us your registered number & we would certainly help you.

                            Regards,
                            Team mPokket.
                            View replies
                            Hi Kamal,

                            Please DM us your registered number & we would certainly help you.
                            Reply
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                              A
                              [email protected]
                              Oct 28, 2023
                              Oct 29, 2023
                              This thread was updated on Oct 29, 2023
                              Resolved
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                              Resolved

                              I just logged by refferal and i don't want any loan and logged out but they call me 10to15times per day just stop them
                              Oct 29, 2023
                              Complaint marked as Resolved 
                              View replies
                              Hi Ahamed,

                              Our team has spoken to you & we believe your concern has been resolved.

                              Regards,
                              Team mPokket.
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                                A
                                Amitksaini
                                Oct 27, 2023
                                Feb 9, 2024
                                This thread was updated on Feb 9, 2024
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                                Resolved

                                My mobile number is [protected] and I need noc of all closed loan it's urgent
                                Mar 11, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 09, 2024
                                mPokket Customer Care's response                                 Hi Amit,

                                Our team has spoken to you & we believe your concern has been resolved.

                                Regards,
                                Team mPokket
                                View replies
                                Hi Amitksaini,

                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

                                Regards,
                                Team mPokket.
                                Reply
                                Hi Amit,

                                Our team has spoken to you & we believe your concern has been addressed. Aside, we would request you to share the required document for further resolution.

                                Regards,
                                Team mPokket
                                Reply
                                Hi Amit,

                                Our team has spoken to you & we believe your concern has been resolved.

                                Regards,
                                Team mPokket
                                Reply
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                                  A
                                  AINUR ALI molla
                                  Oct 26, 2023
                                  Nov 1, 2023
                                  This thread was updated on Nov 1, 2023
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                                  Resolved

                                  I AINUR ALI MOLLA ([protected]/[protected]@gmail.com)
                                  A coustomer i borrow a loan on 21/10/21-1180 which I arlady paid .but still now that showing on my civil active loan . Pirviously you told that I will be solve with in 7 days but still now it showing...
                                  Nov 1, 2023
                                  Complaint marked as Resolved 
                                  THE RESPECTED PERSON FORM MPOKKET TOLD ME THAT IT WILL BE SOLVED WITH IN NOVEMBER 2023 . THANK YOU FOR HELPING ME.
                                  View replies
                                  Hi Ainur,

                                  Our team has spoken to you & we believe your concern has been addressed.

                                  Regards,
                                  Team mPokket.
                                  Reply
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                                    M
                                    Massarath
                                    from Hyderabad, Andhra Pradesh
                                    Oct 25, 2023
                                    Oct 26, 2023
                                    This thread was updated on Oct 26, 2023
                                    Resolved
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                                    Resolved

                                    I cleared all my loans and I need an NOC as soon as possible. My customer ID is REF8556660. My Cibil Report is showing So many active Loans which i have already cleared. It is dropping my Cibil Score. I need my NOC as soon as Possible and update the Cibil Report as well.
                                    Oct 30, 2023
                                    Complaint marked as Resolved 
                                    Got NoC from Jalan Chemicals and mPocket. Thank you for quick solution. As per the communication sent cibil report which showed active status for more than 5 loans. Please close it.
                                    View replies
                                    Hi Massarath,

                                    Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared No Due Certificate on your registered mail.

                                    Regards,
                                    Team mPokket.
                                    Reply
                                    stunning_soul19's reply, Nov 3, 2023
                                    Please Provide Noc for all my accounts closed as my Contact no is 7218003450
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