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mPokket Complaints & Reviews

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Last updated May 9, 2024
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+91 33 6645 2400
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mPokket Website

mPokket Head Office Address

PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2,
EP & GP, Sector V, Bidhannagar

Kolkata
Kolkata District
West Bengal
India
700091

mPokket reviews & complaints page 14

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Y
Yeshwanth M
Sep 12, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delete my mpokket account

I'm Yeshwanth M, delete my mpockket account immediately. I mailed multiple times but no response from Mpockket. I want immediate action. My mail id: www.[protected]@gmail.com
Registered mobile number: [protected]...
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Pawan601
from Dehradun, Uttarakhand
Sep 12, 2023
Sep 12, 2023
This thread was updated on Sep 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Miss leading me

Address:Kolkata company

मेरे साथ बहुत बड़ा धोखा हुआ।सोचा था कि पेमेंट कर दूंगा फिर शांति से पढूंगा।पर पेमेंट पे जैसे ही जा रहा पहले तोह अपडेट नही होरा।फिर अपने आप बढ़ रहा है।सर माफी चाहता हूं। सर...
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KRITHIKA M C
Sep 11, 2023
Sep 11, 2023
This thread was updated on Sep 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exorbitant charges on Loan amount

As much as i agree with the non-payment due to certain circumstances i havent been able to repay the loan taken for which i have been charged with a very rate of interest which is making it even more difficukt to pay the loan back. i humbly request you to take of the penalty charges and i shall clear the entire loan amount in one payment. Thank you...
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V
VIKAS BUNDELA
Sep 11, 2023
Sep 15, 2023
This thread was updated on Sep 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High interest charges double triple charges

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091

First of all let me clear one thing I am posting this complain again because in the previous complain these fraudsters and scammers called me politely and told me that we agree to cut down the high interest charges and you may pay the nominal amount which you took along with interest i also agreed but as soon as i agreed and marked my complaint as resolved they again started harrasing by sending emails and text messages demanding the same...
+6 photos
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Satya1212
Sep 11, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provide NOC

I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number
[protected]...
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K
KRITHIKA M C
Sep 11, 2023
Sep 11, 2023
This thread was updated on Sep 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rate of interest

I had taken a loan from mpokket and now to repay it they have charged double the amount as over due charges ... kindly help me resolve this by waiving off the intrest amount and I will settle the entire amount at once....
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S
Sathish2699
Sep 10, 2023
Sep 11, 2023
This thread was updated on Sep 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mpokket support claims they have no idea about [email protected]

I had availed loan from Mpokket when i was a student, when i was unable to pay i reached out to Mpokket regarding extension and they agreed verbally over an email, and later after three days started calling my reference numbers and harassed them to pay on behalf of me, we later failed a case with the nearby police station and the calls stopped and when i contacted them back they didn't care to reply back. Now they started emailing with a...
+3 photos
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P
Prasad15
Sep 9, 2023
Sep 11, 2023
This thread was updated on Sep 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing NOC of the loan repayment.

Website:Mpokket

I have taken the loan form Mpockt. And i have paid all the loan amount with all interest and dues . But still they didn't provide me with the NOC of the laon repayment. And just give tax receipt for the repayment mentioning just repayment fees Rs. 1.7 where as my loan amount is different. Not mentioning any information about loan amount and interest dues on the receipt....
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C
Chirag Dhanda
Sep 9, 2023
Sep 11, 2023
This thread was updated on Sep 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone number lost

[IMPORTANT] My phone number linked to my Mpokket account has been lost. And now I can not even login to my account.
Though I have complete access to the gmail account linked to that account but still can't login as it only accepts phone number as a method of login.
I have all my documents attached to that account like pan card, video kyc, other all kyc details.
Kindly delete that account or help me recover it. As it can...
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Naveen Kumar Dasamandam
Sep 8, 2023
Sep 9, 2023
This thread was updated on Sep 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need NOC and close the mpokket account

I paid all my dues In the month of July 2023, till now it's showing active status in my credit report and I didn't received NOC for that payment please look into this, I had very low credit due to mpokket
My reg.no : [protected]
Contact.no : [protected]...
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Kunda 108
Sep 8, 2023
Sep 19, 2023
This thread was updated on Sep 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Active my account that was blocked.

Sir, mam my account is blocked due to no longer acess now I am back to use my mpocket so I am kindly requested to sir, or mam please active my account.
My mob- no= [protected]...
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Ramya Malar
Sep 7, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan dues

I have taken a loan on mpokket and i eas paying dues properly but since 4 months in unable to pay due to unemployment but u guys are charging more interest in which I am unable to pay kindly give me time...
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U
Urbi Sarbajna
Sep 6, 2023
Sep 19, 2023
This thread was updated on Sep 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction failed, amount deducted

I have made a payment yesterday for INR 2144, amount got deducted from my account, however, in your app, its not updated and it got failed.. I tried calling to customer support, also sent email but no response yet.

Please check and update.
Contact No : [protected]...
+1 photos
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A
Asenlyn
Sep 5, 2023
Sep 11, 2023
This thread was updated on Sep 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for resolution of high charges

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata,West Bengal 700091
Website:Mpokket

I have been using mpokket for 3 years now and been a loyal in paying off the loan in time. But for some personal issues and changing of phone I could not pay my loan in time for the past 10months now. I have taken 10, 600 but now they have send me a legal notice asking for 21, 200 to pay. Which I can see tremendous change in interest in these few months. So I kindly beg of you to waved off some interest / penalty charges and don't send any...
+1 photos
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Nihar gowda H.M
Sep 5, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repayment of due amount

I have made repayment of 2073 through phone pay on September 1st and it showed failed but my money debit from account and not refunded till now and I have raised ticket also no response from them and daily 2 3 people calls and i have informed same to them but they have not cleared it yet....
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J
jeena sunil
from Powai, Maharashtra
Sep 5, 2023
Sep 6, 2023
This thread was updated on Sep 6, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong commitment, high interest charge and contacting my mom after having word with me

I am mpokket since long time and always paid the loan but the loan which I took last year was unable to pay due to major heart attack of my husband where our medical got lapsed and I was jobless ...by that time I had paid almost and 8000 was remaining . In month of Jan I spoke to grivenance team and told them situation right now 8000 amount became 17700 which I a I'm not currently in situation to pay such amount.and that time also I had asked...
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Athul543
from Kochi, Kerala
Sep 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Huge increase in interest rate almost double the amount

Address:Kolkata

I am not able spend money for my daily needs that is why I took money from mpokket due to nonpayment of money they have increased the amount almost to double which is very difficult for me to pay I request some action to be taken regarding same I wish mpokket to take necessary steps ....
+1 photos
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DAYASHANKAR A S
Sep 4, 2023
Sep 5, 2023
This thread was updated on Sep 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About legal action

I have taken 10000 loan now it is 22400 I didn't have money to pay so I will case on mpocket...
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Arvinder9826
Sep 4, 2023
Sep 4, 2023
This thread was updated on Sep 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delete account permanent

I mistakenly created account on mpoket and I want to delete my account permanantly....
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Rahul Ganesh Patil
Sep 4, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for Resolution of High Interest Charges Due to Mobile Theft

Dear Sir/Madam,

I hope this letter finds you well. I am writing to address a pressing issue I have been facing with my MPokket account, specifically concerning the exorbitant interest charges that have accrued on my outstanding balance. My registered mobile phone was stolen, and my SIM card was also taken, which has made it impossible for me to access the MPokket app and my personal banking services.

My registered...
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