mPokket Complaints & Reviews

My loan mobile number [protected].
My name is manas p p, i am taking 9000 loan from m pockket due to covid last 3 months my repayment was not done, now late fees increaed double now showing 21000rs, iam not ready to pay late fees, because due to lock down i dont have job or money, if your waive late fee i will ready to pay balance amount now. Else i will report againtst jalanchemical company in RBI NBFC portal. My email id is [protected]@gmail.com.kindly waive of late fee i will ready to pay balance amount

Dear Sir/Mam,

I'm Monisha Sarkar. I took the loan amount 2000 rs. on 24/06/2020 and after taking the loan they gave me a contract note along with the loan amount & repay details. But after few days suddenly I noticed that two new loans have shown in the mPokket loan app ( 2400 & 1200). I thought that there was a technical glitch in the app. Then several times I tried to contact the support team, but not no kind of response from their side. 1st loan I missed because I'm not able to repay the loan due to the financial crisis in the lockdown period. After few days, they started calling repeatedly me day & night. first my conversation with the company representative i came to know that two loans, not technical glitches this is real and I'm responsible repay this loan amount of 3600 Rs. right after I check my email & bank statement but i did not find any email or contract note & any kind of transaction regarding these two loans (3600 Rs.). I decided not to pay my first loan as long as they waive off my two false loans. day after day they increase call and abuse and threaten me they told " either you pay loan neither your private call & chat leaked in public and called your relative & friends for your defamation ". after I came to know they accede my phone and my privet data and misuse it. that is the clearly against law of land also its criminal offense Under IT Act. besides the loan interest day by day increase rapidly without any Law or any kind of percentage. first of week penalty 4 Rs. day after 100 Rs. after six months i saw my loan amount 11000 Rs. along with loan interest first of my loan amount 2000/- ( this loan amount i received ). last two loan amount 2400, 1200/- (this loan amount i not received) so i think you understand how much i pay for this interest. till now i not pay my loan amount because i received only 2000 Rs. rest of 3600 Rs.not received my account and i did not apply for any kind of loan how can i get this loan. every time i asked the pocket representative what your doing is not legal. he/she told me our company already registered with RBI, and the government allowing doing this . after i did some research i found this company totally lie they not registered with RBI.

lastly, i say one thing they doing illegal and unethical & behavior like an animal. thous all the thing doing front the government & legal system. they trap a poor man in their loan cycle and utilized their innocence for their profit. I hope some actions taken by government this type of fraud company, public awareness not only thing to do.
some E-mail snapshots received by Mpokket attached below

Thanks in advance I hope my problem is resolved as soon as possible.
Yours Sincerely,
Monisha Sarkar

Dear Sir/Mam,

I'm Monisha Sarkar. I took the loan amount 2000 rs. on 24/06/2020 and after take the loan they gave me a contract note along with loan amount & repay details. But after few days suddenly I noticed that two new loan have shown in mPokket loan app ( 2400 & 1200). I thought that there was technical glitch on the app. Then several time I tried to contact support team, but not any kind of response from their side. 1st loan I missed because I'm not able to repay the loan due to financial crisis in lock down period. After few days, they started call repeatedly me day & night. first my conversation with company representative i came to know that two loans not technical glitch this is real and I'm responsible repay this loan amount 3600 Rs. right after i check my email & bank statement but i not find any email or contract note & any kind of transaction regarding these two loan(3600 Rs.). I decided not pay my first loan as long as they waive off my two false loan.day after day they increase call and abuse and threaten me they told " either you pay loan neither your private call & chat leaked in public and called your relative & friends for your defamation ". after I came to know they accedes my phone and my privet data and misuse it. that is the clearly against law of land also its criminal offence Under IT Act.beside the loan interest day by day increase rapidly without any Law or any kind of percentage. first of week penalty 4 Rs. day after 100 Rs. after six months i saw my loan amount 11000 Rs. along with loan interest first of my loan amount 2000/- ( this loan amount i received ). last two loan amount 2400, 1200/- (this loan amount i not received) so i think you understand how much i pay for this interested. till now i not pay my loan amount because i received only 2000 Rs. rest of 3600 Rs.not received my account and i not apply for any kind of loan how can i get this loan. every time i asked the mpokket representative what your doing is not legal. he/she told me our company already registered with RBI, and government allowing doing this . after i doing some research i found this company totally lie they not registered with RBI.

lastly i say one thing they doing illegal and unethical & behavior like a animal. thous all the thing doing front the government & legal system. they trap a poor man in their loan cycle and utilized their innocency for their profit. I hope some actions taken by government this type of fraud company, public awareness not only thing to do .
some E-mail snapshot received by Mpokket attached below

Thanks for advance I hope my problem is resolved as soon as possible.
Your Sincerely,
Monisha Sarkar

Mera aap m pokket open ho rha hai

I had my loan amount 10, 674. But, they have not updated in payment list. So, update the my payment asap.

I have paid the amount on june 9 th my due the amount is debited in their account but in app its still showing due and i did not recieve my amount back also i contacted bannk and also google pay customer service they all said one thing that amount has already debited in merchant account . i have sent my bank statement everything to m pocket but they said they will solve the issue but its simply of no use from past one month daily they call me twice and asking me to pay the due amount though i have already paid they know this and still act smart and cheating me they torcher alot by calling everday twice or thrice i m a student its affecting my studies seriously please some one resolve the issue . Thank you

I take loan 3000 and 70 days aftre he notice me if you not 6000 than take legal action for you. And call me and i request plz Remove your penalty because lockdown is our finacial problem than she is abused me,

I have taken a loan from mpokket and in previous record I have paid my dues on time but due to covid and medical reasons I’m unable to pay them right now and the interest is just double too. My father had an heart attack and they are just keep on calling him instead of listening to any reasons

I have take 10000 loan from mpokket application. because of lockdown I Did not able to pay. And add penalty of 13000 on 10000, with in 6 months, now they said to pay the full amount of 23000. And they calling my all contacts number, and Sending Me legal notice, and harassed Me

Loan apporve but money not receive in bank account

I was applied a loan on mpocket, not received any money, but they are asking to repay the money

I got email that money request is approved till after an hour also money is not credited in my bank account

Sir I use this app more than 10yrs ।This is the first time I didn't get the loan amount in my account। kindly help me

My money is credited thank you so much

I have taken loan on 30 Jun 2021 but money not credited pls help me

I have taken loan from m pokket Rs1000/- but money not credited in my bank account .

I have repaid my loan amount of Rs.635 and it is debited on my account... But still not updated on app kindly resolve this problem. And they asking high penalty amount to forcing me to pay. Iam already inform them, i have no pending dues but still they are tourturing me. I send my all paid proof for their whatsapp [protected] and email also. I have no dues i alredy paid all. I loss my huge amount 😭Kindly please help me🙏🙏. pls solve my problem.

I have repaid my loan amount of Rs.1115 and it is debited on my account... But still not updated on app kindly resolve this problem...

My old phone is damaged and I got new phone
I request u please my new device added

I'll take loan from mpoket of 12k. And now the amount is 25k is there and each and every day they call 3-4 times. And because of these pandemic I lost my job from last 6-7 months there is no earning of mine in this situation all company person can't understand Situation. They are forcing me for payment each and every day from morning 9am he/she started calling. And told me if not pay today they send collection agent and told me that they will call to my contacts reference. So give me time I'll amount in these situation I can't. And I can't pay that much money like 25-26k.. I'll take only 10-12k...
And all numbers are protected of employees.

Thank you
Pushpendra