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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1277
Resolved
1235
Unresolved
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mPokket reviews & complaints page 55

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I
indukuri
Jun 22, 2021
Feb 18, 2024
This thread was updated on Feb 18, 2024
Resolved
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Address: kolkata

In this pandemic situation i did not have money to pay and they are charging more penalty charges .i have no money right now .my name is I.shyam varma, and mpokket registration number is [protected].they are seding messages to my contact .It is very bad to me .present i have no money i nees some time to pay.and they are make me harresment.
Mar 20, 2024
Complaint marked as Resolved 
Verified Support
Feb 18, 2024
mPokket Customer Care's response
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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2 other people found this review helpful
2 found this helpful
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    Ludo Trick
    Jun 20, 2021
    Feb 18, 2024
    This thread was updated on Feb 18, 2024
    Resolved
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    Resolved

    Address: Kolkata
    Website: Lending money

    App is like head ache, it's interest is to high and penalty rate also if you had taken loan from then don't worry they didn't come under RBI no case will be filled on you take it easy
    Mar 20, 2024
    Complaint marked as Resolved 
    Jun 20, 2021
    Updated by Ludo Trick
    #ban mpokket
    Verified Support
    Feb 18, 2024
    mPokket Customer Care's response
    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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    7 found this helpful
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      Swaraj Teron
      Jun 19, 2021
      Feb 18, 2024
      This thread was updated on Feb 18, 2024
      Resolved
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      Loan taken on 19/06/2021.
      It's already an hour but the amount has not been credited yet.
      Mar 20, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 18, 2024
      mPokket Customer Care's response
      Our team has spoken to you & we believe your concern has been resolved.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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        Reenu S
        Jun 15, 2021
        Feb 18, 2024
        This thread was updated on Feb 18, 2024
        Resolved
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        Resolved

        They have been calling so frequently.. even to the alternative number. It's very though time for everyone due to Corona, it would be very helpful if the interest is cancelled. Then we would pay the borrowed amount soon.
        Mar 20, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 18, 2024
        mPokket Customer Care's response
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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          anvi007
          Jun 15, 2021
          Feb 18, 2024
          This thread was updated on Feb 18, 2024
          Resolved
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          Resolved

          Dear Sir / Madam
          I am Dinesh Joshi And I took Loan from Your mPokket Application. amount of rs. 10000, the loan was overdue 46 days and the amount will be increased around 14688.
          Due to these Carona situations I lost my job for the last three months, unpaid wages.
          That's why the loan is overdue. But Yesterday You Representative Call me and asking for payment, and told me if not paid today than he call my contacts details references and told all my contacts details. Representative Number is [protected].
          Please Check my track record. I paid my dues on time but for the last 3 month i have difficulties paying.
          I humble request to you please not do that kind of calling. I arranged the amount of our loan. Give me 8-10 days for the same. Please Please.
          Please do the needful

          Yours faithfully

          Dinesh Joshi
          [protected] / [protected].
          Mar 20, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 18, 2024
          mPokket Customer Care's response
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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            V
            Vinay Kumar00
            Jun 10, 2021
            Sep 20, 2023
            This thread was updated on Sep 20, 2023
            Resolved
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            Website: mpokket

            Loan id :[protected]
            my money debited but showing that not paid please slove this one
            PAID ON[protected]:36 PM
            UPI REF ID :[protected]

            I Am vinaykumar
            [protected]
            +2 photos
            Aug 14, 2023
            Complaint marked as Resolved 
            We understand your concern. We would get in touch with you shortly & resolve your concern.
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            Our team has spoken to you & we believe your concern has been resolved.
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            5 found this helpful
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              Vinay Kumar00
              Jun 10, 2021
              Sep 12, 2023
              This thread was updated on Sep 12, 2023
              Resolved
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              Resolved

              Hello yesterday i paid my loan of 530rs but showing that not paying at mpokket loan app
              my money is debited please help me
              my reference number[protected]
              on[protected]
              my number [protected]
              i am vinaykumar
              +2 photos
              Aug 14, 2023
              Complaint marked as Resolved 
              resloved
              We understand your concern. We would get in touch with you shortly & resolve your concern.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              Our team has spoken to you & we believe your concern has been resolved.
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                Amasum
                Jun 8, 2021
                Feb 18, 2024
                This thread was updated on Feb 18, 2024
                Resolved
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                Resolved

                Address: Kolkata

                I repay my loans on 8th june 2021 but app shows remain unpaid and my money debited from my bank account
                Mar 20, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 18, 2024
                mPokket Customer Care's response
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
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                  alice2209
                  Jun 7, 2021
                  Feb 18, 2024
                  This thread was updated on Feb 18, 2024
                  Resolved
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                  Resolved

                  I've been applying mpokket loan since 2 days and it shows that there's an issue with the bank. But I get sanction letters everytime I'm told to reapply.
                  Mar 20, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 18, 2024
                  mPokket Customer Care's response
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
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                    M
                    Mohammad Ameen
                    Jun 3, 2021
                    Feb 18, 2024
                    This thread was updated on Feb 18, 2024
                    Resolved
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                    Resolved

                    Address: NAGOD

                    Sir mujhe kuch time or chahiye payment chukane ki liye kyoki sir abhi scholarship bhi nhi aaye h or lockdown ki wajah se payment bhi nhi h plz sir kuch madad kijiye mere pass payment aate hi hm pay kr dege due charge dono milaki pay kr duga sir
                    Mar 20, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 18, 2024
                    mPokket Customer Care's response
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
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                      shuklasgreat
                      May 18, 2021
                      Sep 20, 2023
                      This thread was updated on Sep 20, 2023
                      Resolved
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                      Resolved

                      Harassment on the basis of Unreasonable Interest inflation

                      Dear Sir/Mam,

                      I am an mpokket customer. I issued a loan amounting to INR 10, 000 between the period Oct-2020 to Dec-2020. I had issued loan from the said service earlier as well and had never defaulted but due to the ongoing COVID-19 pandemic I failed to make the payments on time. As a result, a ridiculously large amount of interest was imposed without any prior warning.

                      The outstanding amount was shown to...
                      +9 photos
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                      adarsh07
                      May 18, 2021
                      Feb 18, 2024
                      This thread was updated on Feb 18, 2024
                      Resolved
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                      Resolved

                      So I have taken 10 k loan bt coz of covid I was not able to pay so they always called me and try to give me depression and finally when I was able to pay the amount I called them and told I will pay the amount they asked me to pay 25 k as 10 was my loan amount and 15 k is the penalty charges . In this lockdown how a person can pay this much I am ready to pay 12 k what to do plz someone help me . They are threatening me by sending me the recovery notice in my college as well as my home
                      Mar 20, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 18, 2024
                      mPokket Customer Care's response
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                      Helpful
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                        arnav_dubey
                        May 16, 2021
                        Sep 12, 2023
                        This thread was updated on Sep 12, 2023
                        Resolved
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                        Resolved

                        I have reached out to them many times on [protected]@mpokket.com regarding deleting my loan account but they are not. Instead just seding an automated message.
                        Oct 18, 2023
                        Complaint marked as Resolved 
                        Verified Support
                        Sep 12, 2023
                        mPokket Customer Care's response
                        Our team has spoken to you & we believe your concern has been resolved.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Our team has spoken to you & we believe your concern has been resolved.
                        Our team has spoken to you & we believe your concern has been resolved.
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                          Dhiraj Nandi
                          May 15, 2021
                          Sep 12, 2023
                          This thread was updated on Sep 12, 2023
                          Resolved
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                          Resolved

                          I Have paid Total Loan but in CIBIL ScoreThe loan is not Closed What's problem with Mpokket
                          +2 photos
                          Sep 13, 2023
                          Complaint marked as Resolved 
                          Ok
                          We understand your concern. We would get in touch with you shortly & resolve your concern.
                          We are happy to address and resolve your concern.
                          We are happy to address and resolve your concern.
                          We are happy to address and resolve your concern.
                          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                            Prudhvi Raj Sadhu
                            May 14, 2021
                            Oct 5, 2023
                            This thread was updated on Oct 5, 2023
                            Resolved
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                            Resolved

                            I'm complaining about harassment by mPokket

                            I took loan from mpokket of 10000/- I use to repay EMI on time that too huge amount of interest . Now I couldn't able to pay because I'm not making any money though I'm jobless . But they are calling me and harassing me daily .. some time I don't pick their call but they keep on calling . Now they sent reminder notice to my address, ma parents saw the notice and thought it as a legal notice. I lost my reputation in my home....
                            +3 photos
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                            20 found this helpful
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                            Rammano
                            May 14, 2021
                            Sep 6, 2023
                            This thread was updated on Sep 6, 2023
                            Resolved
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                            Resolved

                            Legal notice

                            I request you guys It's is worst app don't take loan his take more interest rates and harassing daily I'm talking just 10.000 his asking 23000 just 7 months if you not pay money his send legal notice in ur home ..Every mpocket victims his send legal notice then after you file case against the mpoket to near by cyber crime police station I'm also file case against mpoket...
                            +2 photos
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                            344 found this helpful
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                            Sai Ramakanth Kodi
                            May 13, 2021
                            Feb 18, 2024
                            This thread was updated on Feb 18, 2024
                            Resolved
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                            Resolved

                            My registered E-Mail: [protected]@gmail.com
                            My registered phone number: [protected]

                            I have cleared all dues nothing is pending and company is marked as active state in my cbil please kindly help me .
                            when they contacted me when i cleared all my dues i asked them to delete my account and number of mails sent to them instead they added wrong statements in my CBIL score which is totally wrong
                            Mar 20, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 18, 2024
                            mPokket Customer Care's response
                            Our team has spoken to you & we believe your concern has been resolved.
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            Our team has spoken to you & we believe your concern has been addressed.
                            Our team has spoken to you & we believe your concern has been resolved.
                            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                              LG Sweetoo
                              May 10, 2021
                              Apr 5, 2024
                              This thread was updated on Apr 5, 2024
                              Resolved
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                              Resolved

                              As it is lockdown there is no income, but the mpocket is call daily and incresing the penalty.
                              Need serious help
                              May 7, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Apr 05, 2024
                              mPokket Customer Care's response
                              Hi LG Sweetoo,

                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                              Regards,
                              Team mPokket.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Hi LG Sweetoo,

                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                                Oms99
                                May 7, 2021
                                Feb 18, 2024
                                This thread was updated on Feb 18, 2024
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                                I am getting so much calls from even after telling them to delete my account I have strictly told them you need not to call me day and night just delete my account
                                Mar 20, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 18, 2024
                                mPokket Customer Care's response
                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                                  Swagata Rath
                                  May 6, 2021
                                  Feb 18, 2024
                                  This thread was updated on Feb 18, 2024
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                                  Resolved

                                  I've been asking them to delete my account since 3 months but they're not doing anything.
                                  Mar 20, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 18, 2024
                                  mPokket Customer Care's response
                                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                  They're just fooling around. But not doing what I'm asking them to do.
                                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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