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mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1277
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mPokket reviews & complaints page 45

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C
chandan3122
from Patna, Bihar
Apr 11, 2022
Sep 22, 2023
This thread was updated on Sep 22, 2023
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Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar Kolkata Kolkata District West Bengal India 700091

This company mpokket too much harassing.im clear all my loan and their overdues but still im get a legal notice by mpokket.Is this the way the company operates? how ridiculous job.
when i took loans from mpokket . the company called me so much spamming calls by their agents and threaten me like for clear your overdues otherwise you will be come in trouble the company took legal action against you.

I admit that I have been late in clearing the dues but after some days i'm clear all my over dues. Then why did this notice come?,
this mpokket is totally a scam company they cheating innocent people.
+1 photos
Jul 31, 2023
Complaint marked as Resolved 
All issue are resolved by mpocket.
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Our team has spoken to you & we believe your concern has been addressed.
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Hi Chandan,

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    4
    40lis
    from Halol, Gujarat
    Apr 9, 2022
    Feb 17, 2024
    This thread was updated on Feb 17, 2024
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    M pokket vale mere sab contect vale ko cll kr rahe he mene unko bola me emi se pay kar dunga pheir bhi man nhi rahe or gandi gandi galiya de rahe he plz help me
    Mar 19, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 17, 2024
    mPokket Customer Care's response     Please DM us your registered number & we would certainly help you.
    View replies
    Please DM us your registered number & we would certainly help you.
    Reply
    Hi Sir,

    Our team has spoken to you & we believe your concern has been resolved.
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      S
      Sai Prasad 666
      Apr 9, 2022
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      Address: Velpucherla musunuru

      I have already handover the cash on our agent akshay but there are update on my cibile score.
      Please remove on my CIBIL SCORE
      .jalan chemical industry is furd to mpokket there are harassment daily.
      Apr 9, 2022
      Complaint marked as Resolved 
      Mpokket app Mail id : [email protected] Number:6300246184
      View replies
      We are happy to address and resolve your concern.
      Reply
      Venu Venkat37's reply, Jul 11, 2022
      I am also facing the same issue. For the payments made in 2019 it is still showing over due which is effecting my cibil score
      Mansoor ali Syed's reply, Jul 20, 2022
      Dear support team,
      I am Syed Mansoor Ali I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful my registered email is [email protected] and Mobile Number: 7989007229. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

      Regards
      Syed Mansoor Ali
      We are happy to address and resolve your query
      Reply
      Even I have cleared my dues but it is still showing active while I checked my cbil score. How much time does it take to update
      Reply
      I have a same problem
      Reply
      I have already handover the cash on our agent akshay but there are update on my cibile score
      Reply
      Hi Sai,

      Our team has spoken to you & we believe your concern has been resolved.
      Reply
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        S
        Sãí Kìrâñ
        Apr 8, 2022
        Feb 17, 2024
        This thread was updated on Feb 17, 2024
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        Hi mpokket team
        This is sai Kiran I want to delete my mpokket account for my privacy concern
        Mar 19, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 17, 2024
        mPokket Customer Care's response         Please DM us your registered number explaining your issue in detail & we would certainly help you.
        View replies
        Please DM us your registered number explaining your issue in detail & we would certainly help you.
        Reply
        Our team has spoken to you & we believe your concern has been resolved.
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        Hi Sai Kiran,

        Our team has spoken to you & we believe your concern has been resolved.
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          S
          Shibam00
          from siliguri, West Bengal
          Apr 8, 2022
          Feb 17, 2024
          This thread was updated on Feb 17, 2024
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          Address: Kolkata

          I have submitted two loan requests of Rs.2000 and it's approved and I've received sanction letter also but amount not credited in my bank account. I've mailed a couple of times but no response received from mpokket team. Customer care centre disconnects call automatically stating that agents aru busy.

          Screenshot and sanctioned letter attached for your reference.
          +1 photos
          Mar 19, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 17, 2024
          mPokket Customer Care's response           Hi Shibam00,

          Our team has spoken to you & we believe your concern has been resolved.

          Regards,
          Team mPokket.
          View replies
          Our team has spoken to you & we believe your concern has been resolved.
          Reply
          Our team has spoken to you & we believe your concern has been resolved.
          Reply
          Hi Shibam00,

          Our team has spoken to you & we believe your concern has been resolved.

          Regards,
          Team mPokket.
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            M
            muskan086
            from NASHIK, Maharashtra
            Apr 5, 2022
            Feb 17, 2024
            This thread was updated on Feb 17, 2024
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            I have requested a loan of Rs.2000 and it's approved I've received a sanction letter also but the amount is not credited to my bank account. I've mailed a couple of times but no response received from mpokket team. The customer care center disconnects call automatically stating that agents are busy.
            Mar 19, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 17, 2024
            mPokket Customer Care's response             Hi Muskan,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            View replies
            Our team has spoken to you & we believe your concern has been resolved.
            Reply
            Hi Muskan,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            Reply
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              V
              Vish1329
              Apr 5, 2022
              Feb 17, 2024
              This thread was updated on Feb 17, 2024
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              Hello sir/madam, mpokket is claiming that i have taken loan from them even though i have never registered to them or even used their app in my life!! I just recieved my pan card a year ago and when i was checkin my cibil score recently i got to know that mpokket is claiming that iv recieved a loan of 4k from them 2 years ago!! I dont know on what basis they are claiming this! Its affecting my credit score badly! Please do help me out and resolve this issue.
              +2 photos
              Mar 19, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 17, 2024
              mPokket Customer Care's response               Hi Vish1329,

              Our team has spoken to you & we believe your concern has been resolved.
              View replies
              Our team has spoken to you & we believe your concern has been resolved.
              Reply
              Hi Vish1329,

              Our team has spoken to you & we believe your concern has been resolved.
              Reply
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                S
                Sunil kuli
                Apr 4, 2022
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
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                On date 4.04.2022 i have requested two 1000 and one 500 total 2500 loan. The app is showing 1500 has been sanction and disbursed out of 2500. But only 500 have been received by me but it is showing 1000 ectra loan disbursex which i have not received yet.
                +1 photos
                Jul 30, 2023
                Complaint marked as Resolved 
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                  M
                  Manash27112002
                  from GUWAHATI, Assam
                  Apr 2, 2022
                  Feb 17, 2024
                  This thread was updated on Feb 17, 2024
                  Resolved
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                  I had requested for a loan of Rs. 960 on 01-Apr-2022. The loan disbursal status in my app is displayed as ‘Processing’. I request you to please resolve the issue as the amount is not credited to my bank account.

                  Reference Loan ID[protected]
                  +1 photos
                  Mar 19, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 17, 2024
                  mPokket Customer Care's response                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  View replies
                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                  Our team has spoken to you & we believe your concern has been resolved.
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                    M
                    Manash2711
                    from GUWAHATI, Assam
                    Apr 2, 2022
                    Feb 23, 2024
                    This thread was updated on Feb 23, 2024
                    Resolved
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                    Hello,
                    I had requested for a loan of Rs. 960 on 01-Apr-2022. The loan disbursal status in my app is displayed as ‘Processing’. I request you to please resolve the issue as the amount is not credited to my bank account.

                    Reference Loan ID[protected]
                    Mar 25, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 23, 2024
                    mPokket Customer Care's response                     Our team has spoken to you & we believe your concern has been resolved.
                    View replies
                    Our team has spoken to you & we believe your concern has been resolved.
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                      M
                      Milan2467
                      Apr 2, 2022
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
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                      Resolved

                      In my Experian credit report 4 accounts showing active. I already paid the amount and closed the 4 loan accounts but in the report it is showing active & my credit score decreasing because of this problem. Solve this as soon as possible.
                      Account no of the 4 accounts:-
                      1. CR423061B8ID23618750
                      2. CR7F11619BID23618616
                      3. CR91806198ID23619530
                      4. CR91806198ID23619530
                      Oct 23, 2023
                      Complaint marked as Resolved 
                      Verified Support
                      Sep 19, 2023
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been resolved.
                      Verified Support
                      Sep 22, 2023
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been resolved.
                      Helpful
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                        M
                        MahtabHL
                        Apr 2, 2022
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
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                        Resolved

                        Loan Amount not credited

                        I have submitted two loan requests of Rs.2000 and it's approved and I've received sanction letter also but amount not credited in my bank account. I've mailed a couple of times but no response received from mpokket team. Customer care centre disconnects call automatically stating that agents aru busy.

                        Screenshot and sanctioned letter attached for your reference....
                        Helpful
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                        B
                        Bhagat7
                        Mar 31, 2022
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
                        Resolved
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                        Resolved

                        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                        Website: mpokket.in

                        I requested for 3 loans of 1000 at 1-2 am on 30th March but no loan got credited to my paytm account, Two loans are showing as processed and one is still yet to disburs, I have attached that screenshots. My Registered mobile number is [protected].

                        I asked paytm customer care, they checked and said that no such transactions took place so amount is not credited I want you to please either credit the amount or mark the loan as failed . i have attached the account Statement.

                        I request you to please reply with resolution as I haven't got reply for my previous email to [protected]@mpokket.com so I want them to kindly reply Fast with good resolution I need my money back. My bank account number is[protected] and
                        IFSC code is PYTM0123456.
                        +6 photos
                        Apr 7, 2022
                        Complaint marked as Resolved 
                        Resolved
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                          A
                          akyno1
                          from Lucknow, Uttar Pradesh
                          Mar 31, 2022
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
                          Resolved
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                          Resolved

                          Below is my details

                          Abhishek Kumar Yadav
                          [protected]@gmail.com

                          i have paid my all loans, but its still showing outstanding/Pending while checking my Credit score, my credit score going down day by day,

                          Mpokket is fraud, never took loan from them.

                          please do needful.
                          Oct 23, 2023
                          Complaint marked as Resolved 
                          Verified Support
                          Sep 19, 2023
                          mPokket Customer Care's response                           Our team has spoken to you & we believe your concern has been resolved.
                          Verified Support
                          Sep 22, 2023
                          mPokket Customer Care's response                           Our team has spoken to you & we believe your concern has been resolved.
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                            A
                            Ar.Ashwin
                            Mar 30, 2022
                            Feb 23, 2024
                            This thread was updated on Feb 23, 2024
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                            Resolved

                            Hello,

                            I had requested for a loan of Rs. 960 on 30-Mar-2022. The loan disbursal status in my app is displayed as ‘Disbursed’. I request you to please resolve the issue as the amount is not credited to my bank account.

                            Reference Loan ID[protected]
                            phone - [protected]
                            Feb 23, 2024
                            Complaint marked as Resolved 
                            Issue resolved
                            Verified Support
                            Feb 23, 2024
                            mPokket Customer Care's response                             Our team has spoken to you & we believe your concern has been resolved.
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                            Our team has spoken to you & we believe your concern has been resolved.
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                              A
                              A.jay
                              Mar 27, 2022
                              Apr 5, 2024
                              This thread was updated on Apr 5, 2024
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                              Resolved

                              Address: Kolkatta
                              Website: Www.mpokket.com

                              M pokket company me and my contact list daily harrasment and mentally torture daily. I will complaint against in the cybercrime and police or court
                              May 6, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 23, 2024
                              mPokket Customer Care's response                               We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              Feb 25, 2024
                              Updated by A.jay                               Dear madam, i have taken a loan of 9000 rupees in an emergency situation and due to some financial problems i was unable to pay at that time.. Now I have enough amount to my total principal amount but with the late fines the loan amount is approx 31000 now.. Please i am requesting to remove the late fines and i can able to pay the due amount. Kindly understand my situation
                              Verified Support
                              Apr 05, 2024
                              mPokket Customer Care's response                               We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              View replies
                              Our team has spoken to you & we believe your concern has been resolved.
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                                S
                                Sunder Chaitanya
                                Mar 25, 2022
                                Feb 23, 2024
                                This thread was updated on Feb 23, 2024
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                                Resolved

                                Deletion of m pokket account

                                I want to delete my m pokket account permanently...
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                                R
                                Rahul0928
                                from Jaipur, Rajasthan
                                Mar 19, 2022
                                Feb 23, 2024
                                This thread was updated on Feb 23, 2024
                                Resolved
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                                Resolved

                                Address: Kolkata

                                I have taken loans many a times from mPokket and paid the dues before time. However, I lost my job due to pandemic and was unable to clear my loan amount on time and I am suffering with financial issues. Therefore I request mpokket to grant some more time to pay. I am looking for job to clear the dues.

                                Thanks and regards
                                Mar 27, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 23, 2024
                                mPokket Customer Care's response                                 Our team has spoken to you & we believe your concern has been resolved.
                                View replies
                                Please DM us your registered number & we would certainly help you.
                                Reply
                                Please DM us your registered number & we would certainly help you.
                                Reply
                                Please DM us your registered number & we would certainly help you.
                                Reply
                                Our team has spoken to you & we believe your concern has been resolved.
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                                  S
                                  Sukhdev Sah
                                  Mar 19, 2022
                                  Sep 21, 2023
                                  This thread was updated on Sep 21, 2023
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                                  Resolved

                                  Address: Village Hissar District Madhubani Bihar

                                  Unlock my credit limit my credit limit is 0 so and my personal profile is pending and edit my profile so you help me
                                  Oct 22, 2023
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Sep 19, 2023
                                  mPokket Customer Care's response                                   Our team has spoken to you & we believe your concern has been resolved.
                                  Verified Support
                                  Sep 21, 2023
                                  mPokket Customer Care's response                                   Hi Sukhdev,

                                  Our team has spoken to you & we believe your concern has been resolved.
                                  View replies
                                  Please DM us your registered number & we would certainly help you.
                                  Reply
                                  Please DM us your registered number & we would certainly help you.
                                  Reply
                                  Kindly unlock my credit limit
                                  Reply
                                  My registered mobile number [protected] please unlock my credit limit
                                  Reply
                                  Hii team I'm using mppoket from one years. I took a loan before and due to some financial condition I were unable to pay on time due to which my credit limit got zero . I request you to please increase and unblock my credit limit so that I can take a fresh loan from your application

                                  Thanks and Regards
                                  Phone Number=[protected]
                                  Email= [protected]@gmail.com
                                  Reply
                                  Sir m pocket is unbalck [protected] mobile number
                                  Reply
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                                    N
                                    Nisal
                                    Mar 18, 2022
                                    Feb 23, 2024
                                    This thread was updated on Feb 23, 2024
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                                    Resolved

                                    Address: Peediyekkalparambu, GCDA colony, Mannam, North paravur

                                    I am NISAL, i got several loans from Mpokket. But when I applied for a personal loan the data showing i have pending loan from Mpokket. So kindly help me to solve this isse
                                    +2 photos
                                    Mar 26, 2024
                                    Complaint marked as Resolved 
                                    Mar 18, 2022
                                    Updated by Nisal                                     I didn't get any call or mail regarding this problem. Issue is not resolved till now
                                    Verified Support
                                    Feb 23, 2024
                                    mPokket Customer Care's response                                     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                    View replies
                                    Please DM us your registered number & we would certainly help you.
                                    Reply
                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Our team has spoken to you & we believe your concern has been resolved.
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