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4.9
Updated: Nov 24, 2025
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mPokket reviews & complaints page 42

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P
piyush8427
from Noida, Uttar Pradesh
Jun 28, 2022
Sep 11, 2023
This thread was updated on Sep 11, 2023
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Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

I have taken out a loan on 22 May 2022 and it is not credited yet in my bank account. The time is over 48 hours but I didn't get any solution from your side Yet. I don't know if it is a technical issue or what but it makes me in trouble as I wanted money at that time but didn't know what happened. The payment is not yet credited to my account or revoked from my mPokket ID. 30 days have passed since this issue didn't get any solution. kindly solve the issue as soon as possible. Loan ID-MK214262D4ID36173183
+5 photos
Jul 18, 2023
Complaint marked as Resolved 
MPokket team connected with me and resolved the issue which I raised.
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    Y
    Yashgowda1999
    from Mandya, Karnataka
    Jun 27, 2022
    Feb 14, 2024
    This thread was updated on Feb 14, 2024
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    I have applied for a loan of 500 rupees from mpokket today at 9 AM. I recieved confirmation mail and everything. In app also it is showing as loan amount disbursed. But still I haven’t got my money. Kindly resolve the issue
    Mar 16, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 14, 2024
    mPokket Customer Care's response     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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    Hi valued mPokket user, We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
    Reply
    Hi valued mPokket user,

    We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
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      Naidu Earla
      Jun 24, 2022
      Feb 14, 2024
      This thread was updated on Feb 14, 2024
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      I have taken 1800 from mpokket and i also have taken loans from Mpokket I paid them and thought i have paid this also. I had to change my phone because i lost it and they took the same number but mpokket has never consulted me to pay the loan. I tried to apply for credit card and my cibil score was low and I checked the issues. It was mpokket. I also have given my alternate contact number and email which they haven't contacted my even once and now i tried to contact them tired to call the customer support they didn't responded. Now they call me asking to pay 4100. I told them i will pay 3000 but they are not accepting and it is not my fault that they haven't called me.
      Mar 16, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 14, 2024
      mPokket Customer Care's response       Our team has spoken to you & we believe your concern has been resolved.
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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        P
        Pradeept Pandey
        from dehradun, Uttarakhand
        Jun 22, 2022
        Feb 14, 2024
        This thread was updated on Feb 14, 2024
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        I took 10000 loan from mPokket and due to some financial issue i was not able to pay that loan but when i got i touch with this they were charging me more than 20 thousand within 4 months I'm not this much rich that i can pay such huge amount and I'm continuously receiving threats also my relatives as loan is related to me so why they are involved in it as per rbi guidelines no bank or private sector has prevailing to harras someone for loan they can process the action legally not forcefully...i can pay the amount with interest but not with late fee they are charging more than principal amount
        Mar 16, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 14, 2024
        mPokket Customer Care's response         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        Please DM us your registered number & we would certainly help you.
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          J
          Jsgsaj
          from Mumbai, Maharashtra
          Jun 21, 2022
          Feb 14, 2024
          This thread was updated on Feb 14, 2024
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          Address: Kolkata

          I paid my all loan amount but i didnt get my NOC please help me to get.
          Please help me send my NOC.
          My loan account number is CR60BA5F98ID13497403
          My phone number is [protected]
          My mail id - [protected]@gmail.com
          Please do the needful as soon as possible
          Please mpokket help me solve my problem .
          Thank you.
          Mar 16, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 14, 2024
          mPokket Customer Care's response           Our team has spoken to you & we believe your concern has been addressed.
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          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            S
            sai mohan 7
            Jun 20, 2022
            Sep 11, 2023
            This thread was updated on Sep 11, 2023
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            I have paid all my loans but it is showing in cibil so i need no due certificate
            +1 photos
            Jul 21, 2023
            Complaint marked as Resolved 
            Good
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              B
              Bala Sankar k
              Jun 19, 2022
              Feb 14, 2024
              This thread was updated on Feb 14, 2024
              Resolved
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              Resolved

              I have clear my all dues but total borrowing limit is 0.please I need money to pay my rent...
              Mar 16, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 14, 2024
              mPokket Customer Care's response               Please DM us your registered number explaining your issue in detail & we would certainly help you.
              View replies
              Our team has spoken to you & we believe your concern has been resolved.
              Reply
              Hi valued mPokket user, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
              Reply
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                P
                Putu12345
                from Dhenkanal, Odisha
                Jun 18, 2022
                Feb 14, 2024
                This thread was updated on Feb 14, 2024
                Resolved
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                I have taken the loan from 2018, I always used to pay loan amount time to time bt due to covid I failed to pay loan, they are harassing me with call, They are telling lies by calling to my contact list
                +1 photos
                Mar 16, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 14, 2024
                mPokket Customer Care's response                 We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                View replies
                Please DM us your registered number & we would certainly help you.
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                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  1
                  18 567 kalyan Reddy
                  Jun 18, 2022
                  Feb 14, 2024
                  This thread was updated on Feb 14, 2024
                  Resolved
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                  Resolved

                  Address: India

                  My payment not updated in cibil please update my payment in cibil
                  My id name is golla manikanta mahendranath yadav pH no [protected]
                  Mar 16, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 14, 2024
                  mPokket Customer Care's response                   Our team has spoken to you & we believe your concern has been addressed.
                  View replies
                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                    K
                    kalyannani
                    Jun 18, 2022
                    Sep 21, 2023
                    This thread was updated on Sep 21, 2023
                    Resolved
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                    Resolved

                    Loan settlement

                    I've taken a loan of amount 8, 000/-, now the mpokket is forcing me to pay the total amount of around 20, 000/-.
                    As i'm being a student cannot pay the total stated amount, where i could wish you to settlement in regarding ....
                    Helpful
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                    79 found this helpful
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                    Y
                    yeduru nivas
                    Jun 17, 2022
                    Feb 7, 2024
                    This thread was updated on Feb 7, 2024
                    Resolved
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                    Resolved

                    Loan Amount is not credited, but in app showing that the money was credited.please anybody help me
                    loan number: MK65F86267ID3007479
                    AND MAINLY THE CUSTOMER CARE SERVICE IS VERY BAD
                    so please resolve my issue as soon as possible
                    +2 photos
                    Jun 17, 2022
                    Complaint marked as Resolved 
                    thank youu
                    Verified Support
                    Feb 07, 2024
                    mPokket Customer Care's response                     Our team has spoken to you & we believe your concern has been resolved.
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                      S
                      shubham mishra 145
                      Jun 16, 2022
                      Feb 14, 2024
                      This thread was updated on Feb 14, 2024
                      Resolved
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                      Resolved

                      Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                      I have taken a loan from mpokket . It was long that I was unable to make the payment due to some issues. An agent called me on WhatsApp his no is [protected].he started blackmailing me. That I will call on ur whole contact i[censored] will not make the payment by today.the company's application recorded all my mobile data my contact book, messages everything . They call me from ivr number and the head office which is registered (PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091)
                      +1 photos
                      Mar 16, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 14, 2024
                      mPokket Customer Care's response                       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      View replies
                      Please DM us your registered number & we would certainly help you.
                      Reply
                      Please DM us your registered number & we would certainly help you.
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                      Please DM us your registered number & we would certainly help you.
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                        B
                        Bakemy Today
                        Jun 15, 2022
                        Feb 14, 2024
                        This thread was updated on Feb 14, 2024
                        Resolved
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                        Resolved

                        Address: Mumbai

                        Already cleared all dues in mpocket
                        Harassing and threatening and keep calling to office and other sources please help
                        Mar 16, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 14, 2024
                        mPokket Customer Care's response                         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                        Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
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                          G
                          Gyani233
                          from Lucknow, Uttar Pradesh
                          Jun 15, 2022
                          Feb 15, 2024
                          This thread was updated on Feb 15, 2024
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                          Resolved

                          I have taken a loan of Rs 2000 and it has not been credited into my account and it show to pay the loan before due inspite of i have received any amount my loan number is MKB900623AID37858759 kindly help me in this.
                          Feb 15, 2024
                          Complaint marked as Resolved 
                          It is resolved by the team
                          Jun 15, 2022
                          Updated by Gyani233                           I have not received any amount till now
                          Verified Support
                          Feb 15, 2024
                          mPokket Customer Care's response                           Our team has spoken to you & we believe your concern has been resolved.
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                          Please DM us your registered number & we would certainly help you.
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                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            J
                            Jagograhak01234
                            Jun 15, 2022
                            Feb 15, 2024
                            This thread was updated on Feb 15, 2024
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                            Resolved

                            Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                            Website: mpokket.in

                            Dear Team,

                            It seems Gaurav Jalan has committed the biggest mistake and named it mpokket. There is no option to make repayment on the application and they reported late payment to credit bureau. When called customer care they acknowledge the late payment but according to the email which I received from Supervisor nothing is documented for phone conversation.

                            I have multiple emails from Mpokket acknowledging application issue on payment but they are so adamant that they are not accepting their mistake and correcting the late payment.

                            Please help me to get this sorted as I think I should file police compliant too for this mental harassments.

                            Regards,
                            Sanket
                            Mar 18, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 15, 2024
                            mPokket Customer Care's response                             Our team has spoken to you & we believe your concern has been resolved.
                            View replies
                            Please DM us your registered number & we would certainly help you.
                            Reply
                            Please DM us your registered number & we would certainly help you.
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                              @Anurag singh
                              from Sultanpur, Uttar Pradesh
                              Jun 13, 2022
                              Feb 15, 2024
                              This thread was updated on Feb 15, 2024
                              Resolved
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                              Resolved

                              Website: Mpokket

                              Loan is disbursed but not credited in my account so plz help me and give me a response quickly.
                              Mar 18, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 15, 2024
                              mPokket Customer Care's response                               Our team has spoken to you & we believe your concern has been resolved.
                              View replies
                              Please DM us your registered number & we would certainly help you.
                              Reply
                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                                Avijit CR7
                                Jun 13, 2022
                                Feb 15, 2024
                                This thread was updated on Feb 15, 2024
                                Resolved
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                                Resolved

                                I have completed my loan 8months ago but still still showing in credit bureau. Pls close resolve it early as possible.
                                ACC: XXXX2809
                                Mar 18, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 15, 2024
                                mPokket Customer Care's response                                 Our team has spoken to you & we believe your concern has been resolved.
                                View replies
                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number & we would certainly help you.
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                                  A
                                  Aravindh.N
                                  from Bengaluru, Karnataka
                                  Jun 12, 2022
                                  Feb 15, 2024
                                  This thread was updated on Feb 15, 2024
                                  Resolved
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                                  Resolved

                                  I have submitted one loan requests of Rs.2000 and it's approved and I've received sanction letter also but amount not credited in my bank account...
                                  Mar 18, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 15, 2024
                                  mPokket Customer Care's response                                   Hi Aravindh,

                                  Our team has spoken to you & we believe your concern has been resolved.
                                  View replies
                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Hi Aravindh,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    S
                                    SOORYAVAMSHI ROHAN LAL
                                    Jun 12, 2022
                                    Feb 15, 2024
                                    This thread was updated on Feb 15, 2024
                                    Resolved
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                                    Resolved

                                    Hello sir I had taken a loan from mpokket and it has shown me that it is pending till day 1 and after day one and Till now not got money in my account and they are showing the repayment date so fraud app
                                    Mar 18, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 15, 2024
                                    mPokket Customer Care's response                                     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                    View replies
                                    Please DM us your registered number & we would certainly help you.
                                    Reply
                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                    Hi Rohan,

                                    Our team has spoken to you & we believe your concern has been resolved.
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                                      Harishgowda007
                                      from Mysore, Karnataka
                                      Jun 12, 2022
                                      Feb 15, 2024
                                      This thread was updated on Feb 15, 2024
                                      Resolved
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                                      Resolved

                                      Harassing/Legal action

                                      Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                                      I have taken loan from mPokket.They have harrassing me to pay the loan.I just asked to give me some time and send my documents which i have uploaded they are not agreed calling me and my contacts for 5 times a day.They are sending legal notice.interest rate are 200% greater. Please take legal action....
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