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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1277
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mPokket reviews & complaints page 61

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S
Sachin Mante
Oct 12, 2020
Feb 15, 2024
This thread was updated on Feb 15, 2024
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Website: mpokket.com

Private lender named mPokket is messaging me for a certain loan which I have not taken. In message they are mentioning wrong name. When I contacted their customer care they told me that someone took loan and in reference gave my number to contact incase of default. How can they take my number without confirmation from me? I even dont know the person who have taken the loan and given my number as reference. Please look into this matter and ask mPokket to confirm while taking someones number. Hoping for positive response. Thank you.
Mar 18, 2024
Complaint marked as Resolved 
Verified Support
Feb 15, 2024
mPokket Customer Care's response
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Hi Sachin,

Please DM us your registered number & we would certainly help you.
Hi Sachin,

Please DM us your registered number & we would certainly help you.
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    XD7372
    Oct 11, 2020
    Sep 20, 2023
    This thread was updated on Sep 20, 2023
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    I want delete my account permanently

    Showing some errors now i don't want any loan but submitted my details in Mpocket app now i want to delete my account permanently because of my privacy issues....
    Helpful
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    150 found this helpful
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    Sourav Traveller
    Oct 10, 2020
    Sep 20, 2023
    This thread was updated on Sep 20, 2023
    Resolved
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    Resolved

    Loan mafia

    My name is Sourav Das. I had a taken 4 loans from mpokket. When the Lock down started I requested them to not calculate penalty in this pandemic I will give you the principal amount as soon as possible. They continue to count the penalty. Today some of their customer care person called me and told me that the principal amount I took of Rs. 6375/- is now more than 11000/- now. I requested him that I can't pay that much I can only pay the principal...
    +1 photos
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    siddhhaarth
    Oct 9, 2020
    Feb 14, 2024
    This thread was updated on Feb 14, 2024
    Resolved
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    Resolved

    Hello sir,
    I am user of mpocket from 1 year approx. & I am a genuine loyal user but this year 2020 have given us heart attack. We don't have job now and no income source. Mpocket is breaking all rules and laws that seems kind of spam if you think about the penaulty. I am ohk with all time repayment but i want flexibility and low interest rate. This is year of pandemic please co-operate.
    Mar 16, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 14, 2024
    mPokket Customer Care's response
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Our team has spoken to you & we believe your concern has been resolved.
    Our team has spoken to you & we believe your concern has been resolved.
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      sana Venkatesh
      Oct 8, 2020
      Sep 20, 2023
      This thread was updated on Sep 20, 2023
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      Address: BALIJEPALLI po, Rajupalem mandal, Guntur dist, BC colony Balijepalli

      I am s venkatesh took loan from mpokket app. I took only rs 6000/-.in this covid pandamic situation i can't able to pay the loan and i also lost my job. I clearly explained to the mpokket support team. But they are not responding properly and now my repay amount nearly rs 14000/-. So i can't pay that much money. Kindly reduce my total penalty amount.
      +4 photos
      Aug 1, 2023
      Complaint marked as Resolved 
      We understand your concern. We would get in touch with you shortly & resolve your concern.
      We are happy to address and resolve your concern.
      We are happy to address and resolve your concern.
      Our team has spoken to you & we believe your concern has been resolved.
      Our team has spoken to you & we believe your concern has been resolved.
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        Amresh Ramasankar
        Oct 7, 2020
        Feb 7, 2024
        This thread was updated on Feb 7, 2024
        Resolved
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        Resolved

        Address: SAVE WEBSITE PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

        Still the loan is not cleared
        And it's increasing penalty per day
        +1 photos
        Mar 10, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 07, 2024
        mPokket Customer Care's response
        Hi Amresh,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket
        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
        Hi Amresh,

        Our team has spoken to you & we believe your concern has been resolved.
        Hi Amresh,

        Our team has spoken to you & we believe your concern has been resolved.
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          enoson
          Oct 5, 2020
          Feb 7, 2024
          This thread was updated on Feb 7, 2024
          Resolved
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          Website: mpokket.com

          Sir, I take a loan amount of 9000 on mpokket.due to the corona pandemic situation I am unable to pay the loan they did not allow a moratorium also my penalty was 14000rs (9000+15000) totally 25000 this was too much and they are calling to my friends and family and harshing to pay money in this pandemic situation how I pay the amount. I asked here to reduce the penalty charges but no use

          due to mpokket many students are struggling they are blackmailing (tomorrow onwards your cibil will be zero)Many of the student take loan without permission from parents so they are afraid and getting into depression .please help us
          +1 videos
          Mar 10, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 07, 2024
          mPokket Customer Care's response
          Hi Enoson,

          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
          Hi Enoson,

          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
          Hi Enoson,

          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
          Helpful
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          6 found this helpful
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            Rishabh akhowri
            Oct 4, 2020
            Feb 14, 2024
            This thread was updated on Feb 14, 2024
            Resolved
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            Mpokket — Repayments delayed
            Rishabh akhowri on Oct 4, 2020
            There have been serveral times i have been verbally tortured because of late payment and dues.
            But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer
            But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number
            That caused a lot of personal issues
            This is not acceptable
            Mar 16, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 14, 2024
            mPokket Customer Care's response
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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              Rishabh akhowri
              Oct 4, 2020
              Oct 1, 2023
              This thread was updated on Oct 1, 2023
              Resolved
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              Resolved

              Repayments delayed

              There have been serveral times i have been verbally tortured because of late payment and dues.
              But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer
              But the catch is they said that i have given someone’s number...
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              K
              Kartik_1705
              Oct 2, 2020
              Feb 14, 2024
              This thread was updated on Feb 14, 2024
              Resolved
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              Resolved

              Sir, i have been using mpocket from a long time i used to pay repayment loan time to time .. but in this pandemic it is very hard to repay at given time and even the latedue is got double.. my 10000 rs loan turns into 20000 rs repayment. How am i supposed to pay this much amount in this pandemic and your employees calling repeatedly me and my family members and my friends this is totally harrassment. This is too much . Please kindly remove the late charges and harrassing calls.
              +5 photos
              Mar 16, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 14, 2024
              mPokket Customer Care's response
              Hi Kartik,

              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

              Regards,
              Team mPokket.
              We understand your concern. We would get in touch with you shortly & resolve your concern.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              Hi Kartik,

              Our team has spoken to you & we believe your concern has been resolved.
              Hi Kartik,

              Our team has spoken to you & we believe your concern has been resolved.
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                Boss Sibu
                Oct 1, 2020
                Feb 14, 2024
                This thread was updated on Feb 14, 2024
                Resolved
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                Resolved

                Address: N/A

                I received so many fraud call please delete my profile from this app
                Mar 16, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 14, 2024
                mPokket Customer Care's response
                Hi Sibu,

                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Hi Boss,

                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                  KSandeep529
                  Sep 28, 2020
                  Sep 20, 2023
                  This thread was updated on Sep 20, 2023
                  Resolved
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                  Resolved

                  My mpockket registered no -[protected]
                  Name-sandeep kumar

                  I have took a loan of 6000 and after that i lost my phone while traveling from delhi to my hometown and today its 75 days since i haven't paid my loan i am student i have no income source since i m in my house in this pandemic situation and they are calling me anytime and harrasing me with all kind of threats they scream at me... I told them that i m ready to pay my main amount with interest but they are harassing me saying u need to pay the penalty nothing can be done and they charge penalty @44 rs oer day isn't it too high?. Please help me.. Plzz their customer service is very bad they scream at students like m thier servent its very depressing.
                  +1 photos
                  Aug 14, 2023
                  Complaint marked as Resolved 
                  I paid all the charges charged by mpokket my complaint was not resolved bt its of no use now
                  We understand your concern. We would get in touch with you shortly & resolve your concern.
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  Our team has spoken to you & we believe your concern has been resolved
                  We understand your concern. We would get in touch with you shortly & resolve your concern.
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  Our team has spoken to you & we believe your concern has been resolved.
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                    Puni S
                    Sep 28, 2020
                    Feb 14, 2024
                    This thread was updated on Feb 14, 2024
                    Resolved
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                    Resolved

                    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                    Hi my name ronald i have taken loan from mpokket due to covid 19 i can't make the payment, i requested to remove penalty but they are not hearing me please help i don't have much money ny family very poor family please help me
                    +1 photos
                    Mar 16, 2024
                    Complaint marked as Resolved 
                    Sep 28, 2020
                    Updated by Puni S
                    I have taken loan from mpokket they are changing very high penalty I want remove penalty
                    Verified Support
                    Feb 14, 2024
                    mPokket Customer Care's response
                    Hi Ronald,

                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                    Regards,
                    Team mPokket.
                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                    mPokket Customer Care's response, Feb 5, 2024
                    Verified Support
                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                      madhuri dilipkumar
                      Sep 26, 2020
                      Feb 14, 2024
                      This thread was updated on Feb 14, 2024
                      Resolved
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                      Resolved

                      Address: bangalore

                      Hi Sir,
                      hope you are doing well.
                      Why this mpocket people are providing loan to ongoing college students without permission of their parents.
                      As per law or jursdiction loans should be given who are capable of paying but this mpocket giving loan to college going student how far it is.
                      please look after the case .

                      Regards,
                      Madhuri
                      Mar 16, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 14, 2024
                      mPokket Customer Care's response
                      Hi Madhuri,

                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                      Regards,
                      Team mPokket.
                      We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                      We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                      We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                      We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                      We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                      We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                      We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                      We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                      We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                      Hi madhuri Dilipkumar,

                      We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                      Hi Madhuri Dilipkumar,

                      We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
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                        AV Logs
                        Sep 25, 2020
                        Oct 1, 2023
                        This thread was updated on Oct 1, 2023
                        Resolved
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                        Resolved

                        Address: West bengal

                        There have been serveral times i have been verbally tortured because of late payment and dues.
                        But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer
                        But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number
                        That caused a lot of personal issues
                        This is not acceptable my financial conditions are bad and this company is harrasing me through these means.
                        If these type of mental harrassment will they do seriously i will file a complaint against taht employee. I want to pay but no one is listening to me and continue harrasment please help me in reduction of the amount they charged huge intrest please me to get through of this i am being in depression from this. Please help me.
                        Oct 22, 2023
                        Complaint marked as Resolved 
                        Verified Support
                        Sep 20, 2023
                        mPokket Customer Care's response
                        Hi AV Logs,

                        Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        Your whole operating procedure is improper. So many people facing similar issues is not hoax so at least take accountability of your own actions or do you live off and make money by charging exorbitant fees off of students and people who you know are incapable of paying your money, and later threatening and harassing them into paying a much higher amount
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                          AV Logs
                          Sep 25, 2020
                          Oct 1, 2023
                          This thread was updated on Oct 1, 2023
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                          Address: West bengal
                          Website: Mpokket

                          There have been serveral times i have been verbally tortured because of late payment and dues.
                          But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer
                          But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number
                          That caused a lot of personal issues
                          This is not acceptable my financial conditions are bad and this company is harrasing me through these means.
                          Please look itno this issue. If these type of mental harrassment will they do seriously i will file a complaint against that women employee.I want to pay but they wont listen to any of my things i need reduction of amount which they charged as intrest i can pay the intrest which i am capable to . please solve my problem i am going through lot of depression because of all this .
                          Nov 1, 2023
                          Complaint marked as Resolved 
                          Verified Support
                          Sep 20, 2023
                          mPokket Customer Care's response
                          Hi AV Logs,

                          Please DM us your registered number & we would certainly help you.
                          Verified Support
                          Oct 01, 2023
                          mPokket Customer Care's response
                          Hi AV Logs,

                          Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                            Estood
                            Sep 24, 2020
                            Feb 14, 2024
                            This thread was updated on Feb 14, 2024
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                            Request for removal of penalty as I lost my job.

                            I have taken loan from mpokket in Feb month of rs 7000 but in March whole country had gone lockdown so my business shattered, got a huge loss financially and emotionally but they kept charging me high penalty now they fine me a penalty of Rs.13000 over a loan of Rs.7000, penalty is higher then my principle amount even now i have made repayment of Rs.4500 but kept refusing to remove the penalty .As during lockdown unemployment is everywhere...
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                            Estood
                            Sep 23, 2020
                            Feb 14, 2024
                            This thread was updated on Feb 14, 2024
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                            I have taken loan from mpokket in feb month of rs 7000 but in march whole country had gone lockdown so my business shattered, got a huge loss financially and emotionally but they kept charging me high penalty now they fine me a penalty of rs.13000 over a loan of rs.7000, penalty is higher then my principle amount even now i have made repayment of rs.4500 but kept refusing to remove the penalty. As during lockdown unemployment is everywhere even i am unable to get any job but they kept threating me, abusing me and my family. Also are calling my contacts without my permission rather than my emergency contact they have my data, my contacts they are threatening them also.
                            Hope you would take it seriously and took a action in my favour.
                            Mar 16, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 14, 2024
                            mPokket Customer Care's response
                            Hi Shivam,

                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                            Regards,
                            Team mPokket.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            Hi Estood,

                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                              nachiketh04
                              Sep 22, 2020
                              Feb 14, 2024
                              This thread was updated on Feb 14, 2024
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                              Im a student.. My name is nachiketh d.. I ad taken a loan of 11000 fron mopokket.. Due to corona pandemic i could not pay the loan in time.. These people have charged me a huge interest and telling me to pay 30000.. I am s student how can i pay such amount.. For recovery they are calling all my contacts and harassing them and aslo they have called my college also.. They're are mentally harassing me.. Even they dont care if we die also.. They just need they're money back.. That tooo with huge interest.. Please help me...
                              Mar 16, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 14, 2024
                              mPokket Customer Care's response
                              Hi Nachiketh,

                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                              Regards,
                              Team mPokket.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                                shaziali
                                Sep 14, 2020
                                Oct 1, 2023
                                This thread was updated on Oct 1, 2023
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                                I took 5th loan from your company on 15th april 2020 of amount rs. 2000/- the loan id is cre1615ea7id8246611. Before this loan i have borrowed 4 times before too which i have repayed on time. But this time due to current pandemic situation i was unable to do so. I was always ready to pay the principal amount rs 2000/- along with interest rs. 350/- i. E. Total rs.2350/- and requested your executive/agents to waiver my extra penalty charges as i am a student and due to current financial crisis caused by pandemic i won't be able to pay those penalties but instead of considering my request they kept increasing penalty amount and started harassing calls making threats of defaming me in whole kolkata and gave threats of accident too and also used very harsh language. He again called today with no.[protected] at 3:54 pm and threatened my mother that he will ruin my career within 10 minutes if payment is not done. They also stole my contact list which is a breach of privacy.

                                Hence now i am requesting you to please consider my request of waiving the penalty and allow me to make payment of principal amount with interest i. E. Rs. 2350/-
                                Jul 29, 2023
                                Complaint marked as Resolved 
                                Provided me with NOC certificate.
                                Verified Support
                                Sep 20, 2023
                                mPokket Customer Care's response
                                Hi Shaziall,

                                Our team has spoken to you & we believe your concern has been resolved.
                                Verified Support
                                Oct 01, 2023
                                mPokket Customer Care's response
                                Hi Shaziall,

                                Our team has spoken to you & we believe your concern has been resolved.
                                We understand your concern. We would get in touch with you shortly & resolve your concern.
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Our team has spoken to you & we believe your concern has been resolved.
                                shaziali's [Complaint's author] reply, Jul 28, 2023
                                Yes your executives are now calling me to resolve the issue but may I ask why should I resolve it? At the time of covid 19 pandemic I had to arrange and pay more amount that the amount disbursed as you people did not pay heed to guidelines of RBI not to takes extra charges from consumet die to pandemic. Even after closing the loan you people did not send me the NOC certificate. Moreover I sent numerous mails to delete my data and deactivate my account which you people did not bother to do. And also what about all the harassements caused and above mwnyioned threats given by mpokket employees They stooped so low that they breached my privacy and hacked my phone and took all my contact's information.So no after all these I am not going to mark the issue as resolved.
                                Our team has spoken to you & we believe your concern has been resolved.
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